The Cisco® Catalyst® 2960-S Series Switches are fixed-configuration Gigabit Ethernet switches (Figure 1) that
provide enterprise-class Layer 2 switching for campus and branch access applications. They enable reliable and
secure business operations with lower total cost of ownership through a range of innovative features including
FlexStack, Power over Ethernet Plus (PoE+), and Cisco Catalyst SmartOperations.
Figure 1. Cisco Catalyst 2960-S Series Switches
Product Highlights
Cisco Catalyst 2960-S switches feature:
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24 or 48 Gigabit Ethernet ports
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1G Small Form-Factor Pluggable (SFP) or 1G/10G SFP+ slots
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Cisco FlexStack stacking with 20 Gbps of stack throughput (optional)
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IEEE 802.3at-compliant PoE+ for up to 30W of power per port
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Up to 740W of combined PoE/PoE+ budget
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USB interfaces for management and file transfers
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LAN Base or LAN Lite Cisco IOS® Software feature set
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SmartOperations tools that simplify deployment and reduce the cost of network administration
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An enhanced limited lifetime hardware warranty (E-LLW), providing next-business-day replacement
Applications and Benefits
The Cisco Catalyst 2960-S Series is ideal for:
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Deploying cost-effective wired connectivity in traditional desktop workspace environments
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Implementing quality of service (QoS) to provide priority treatment of voice and critical business applications
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Enforcing basic security policies to limit access to the network and mitigate threats
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Reducing total cost of ownership through simplified operations and automation
Table 1. Cisco Catalyst 2960-S Series Switches Configurations
Cisco FlexStack
Cisco FlexStack provides stacking of up to four 2960-S switches through an optional module (Figure 2).
The FlexStack stack module is hot-swappable and can be added to any Cisco Catalyst 2960-S switch with LAN
Base software. Switches connected to a stack will automatically upgrade to the stack’s Cisco IOS Software version
and transparently join the stack without additional intervention.
Cisco FlexStack and Cisco IOS Software provide true stacking, with all switches in a stack acting as a single switch
unit. FlexStack provides a unified data plane, unified configuration, and single IP address for switch management.
The advantages of true stacking include lower total cost of ownership and higher availability through simplified
management and cross-stack features including EtherChannel, SPAN, and FlexLink. Note that cross-stack
features must be disabled before removing the stack module from an active stack member switch.
FlexStack also allows mixed stacking: 2960-S and 2960-SF switches can be combined to provide a combination of
Gigabit and Fast Ethernet ports in a single switch stack.
Figure 2. Cisco FlexStack Switch Stack
Power over Ethernet Plus - PoE+
Cisco Catalyst 2960-S switches support both IEEE 802.3af Power over Ethernet (PoE) and IEEE 802.3at PoE+ (up
to 30W per port) to deliver lower total cost of ownership for deployments that incorporate Cisco IP phones, Cisco
Aironet® wireless access points, or other standards-compliant PoE/PoE+ end devices. PoE removes the need to
supply wall power to PoE-enabled devices and eliminates the cost of adding electrical cabling and circuits that
would otherwise be necessary in IP phone and WLAN deployments. Table 2 shows the total PoE/PoE+ power
available in each 2960-S model.
Table 2. Switch PoE and PoE+ Power Capacity
*
Intelligent power management allows flexible power allocation across all ports.
Network Security
The Cisco Catalyst 2960-S Series Switches provide a range of security features to limit access to the network and
mitigate threats, including:
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Features to control access to the network, including Flexible Authentication, 802.1x Monitor Mode, and
RADIUS Change of Authorization
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Cisco SXP to simplify security and policy enforcement throughout the network
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Threat defense features including Port Security, Dynamic ARP Inspection, and IP Source Guard
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IPv6 First-Hop Security to protect against rogue router advertisements, spoofing, and other risks introduced
by IPv6
For more information about Cisco security solutions, visit http://www.cisco.com/go/trustsec.
Enhanced Quality of Service
The Cisco 2960-S Series Switches offers intelligent traffic management that keeps everything flowing smoothly.
Flexible mechanisms for marking, classification, and scheduling deliver superior performance for data, voice, and
video traffic, all at wire speed. Primary QoS features include:
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Four egress queues per port and strict priority queuing so that the highest priority packets are serviced
ahead of all other traffic
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Shaped Round Robin (SRR) scheduling and Weighted Tail Drop (WTD) congestion avoidance
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Flow-based rate limiting and up to 64 aggregate or individual policers per port
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802.1p class of service (CoS) and differentiated services code point (DSCP) field classification, with
marking and reclassification on a per-packet basis by source and destination IP address, MAC address, or
Layer 4 TCP/UDP port number
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Cross-stack QoS to allow QoS to be configured across a stack of 2960-S switches
Cisco Catalyst SmartOperations is a comprehensive set of capabilities that simplify LAN planning, deployment,
monitoring, and troubleshooting. Deploying SmartOperations tools reduces the time and effort required to operate
the network and lowers total cost of ownership (TCO).
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Cisco Smart Install enables zero-touch deployment by providing automated Cisco IOS Software image
installation and configuration when new switches are connected to the network.
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Cisco Auto Smartports enables automatic configuration of switch ports as devices connect to the switch,
with settings optimized for the device type.
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Cisco Smart Troubleshooting is an extensive array of diagnostic commands and system health checks
within the switch, including Smart Call Home.
For more information about Cisco Catalyst SmartOperations, visit http://www.cisco.com/go/smartoperations.
Cisco EnergyWise
Cisco EnergyWise empowers IT teams to measure and manage the power consumed by devices connected to the
network, providing measurable energy savings and reduced greenhouse gas emissions. EnergyWise policies can
be used to control the power consumed by PoE-powered endpoints, desktop and data-center IT equipment, and a
wide range of building infrastructure. EnergyWise technology is included on all Cisco Catalyst 2960-S Series
Switches.
For more information about Cisco EnergyWise™, visit http://www.cisco.com/go/energywise.
Network Management
The Cisco Catalyst 2960-S Series Switches offer a superior CLI for detailed configuration and administration.
2960-S switches are also supported in the full range of Cisco network management solutions.
Cisco Prime Infrastructure
Cisco Prime™ network management solutions provide comprehensive network lifecycle management. Cisco Prime
Infrastructure provides an extensive library of easy-to-use features to automate the initial and day-to-day
management of your Cisco network. Cisco Prime integrates hardware and software platform expertise and
operational experience into a powerful set of workflow-driven configuration, monitoring, troubleshooting, reporting,
and administrative tools.
For detailed information about Cisco Prime, visit http://www.cisco.com/go/prime.
Cisco Network Assistant
A PC-based network management application designed for small and medium-sized business (SMB) networks with
up to 250 users, Cisco Network Assistant offers centralized network management and configuration capabilities.
This application also features an intuitive GUI where users can easily apply common services across Cisco
switches, routers, and access points.
For detailed information about Cisco Network Assistant, visit http://www.cisco.com/go/cna.
Software Features
Cisco Catalyst 2960-S Series Switches are available with the LAN Base and LAN Lite feature sets. LAN Lite
models provide reduced functionality and scalability for small deployments with basic requirements.
Note that each switch model is tied to a specific feature level; LAN Lite models cannot be upgraded to the LAN
Base feature set.
For more information about the features included in the LAN Base and LAN Lite feature sets, refer to Cisco Feature
Navigator: http://tools.cisco.com/ITDIT/CFN/jsp/index.jsp.
Technical Specifications
Table 3. Cisco Catalyst 2960-S Series Hardware
Table 4. Cisco Catalyst 2960-S Series Performance
*
Switching bandwidth is full-duplex capacity.
Table 5. Cisco Catalyst 2960-S Series Forwarding Performance
CB to IEC 60950-1 Second Edition with all country deviations
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CE Marking
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NOM (through partners and distributors)
Electromagnetic emissions (EMC)
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FCC Part 15 Class A
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EN 55022 Class A (CISPR22)
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EN 55024 (CISPR24)
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AS/NZS CISPR22 Class A
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CE
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CNS13438 Class A
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MIC
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GOST
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China EMC Certifications
Environmental
Reduction of Hazardous Substances (RoHS) including Directive 2011/65/EU
Telco
Common Language Equipment Identifier (CLEI) code
US Government Certifications
USGv6 and IPv6 Ready Logo
Cisco Enhanced Limited Lifetime Hardware Warranty
Device covered
Applies to all Cisco Catalyst 2960-S Series Switches
Warranty duration
As long as the original customer owns the product.
End-of-life policy
In the event of discontinuance of product manufacture, Cisco warranty support is limited to five (5) years from the
announcement of discontinuance.
Hardware replacement
Cisco or its service center will use commercially reasonable efforts to ship a Cisco Catalyst 2960-S replacement part
for next business day delivery, where available. Otherwise, a replacement will be shipped within ten (10) working
days after the receipt of the RMA request. Actual delivery times may vary depending on customer location.
Effective date
Hardware warranty commences from the date of shipment to customer (and in case of resale by a Cisco reseller, not
more than ninety [90] days after original shipment by Cisco).
TAC support
Cisco will provide during customer's local business hours, 8 hours per day, 5 days per week basic configuration,
diagnosis, and troubleshooting of device-level problems for up to 90 days from the date of shipment of the originally
purchased Cisco Catalyst 2960-S product. This support does not include solution or network-level support beyond
the specific device under consideration.
Cisco.com Access
Warranty allows guest access only to Cisco.com
Note: The wattage rating on the power supply does not represent actual power draw. It indicates the maximum power draw
possible by the power supply. This rating can be used for facility capacity planning. For PoE switches, cooling requirements are
smaller than total power draw as a significant portion of the load is dissipated in the endpoints.
Table 11. Safety and Compliance
Cisco Enhanced Limited Lifetime Hardware Warranty
Cisco Catalyst 2960-S Series Switches come with an enhanced limited lifetime warranty (E-LLW). The E-LLW
provides the same terms as Cisco’s standard limited lifetime warranty but adds next business day delivery of
replacement hardware, where available, and 90 days of 8X5 Cisco Technical Assistance Center (TAC) support.
Your formal warranty statement, including the warranty applicable to Cisco software, appears in the Cisco
information packet that accompanies your Cisco product. We encourage you to review carefully the warranty
statement shipped with your specific product before use. Cisco reserves the right to refund the purchase price as
its exclusive warranty remedy. For further information about warranty terms, visit http://www.cisco.com/go/warranty
Unrestricted access to the extensive Cisco.com knowledge base and tools
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Next-business-day, 8x5x4, 24x7x4, or 24x7x2 advance hardware replacement and onsite parts replacement and installation available1
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Ongoing operating system software updates within the licensed feature set2
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Proactive diagnostics and real-time alerts on Smart Call Home enabled devices
Cisco Smart Foundation Service
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Next-business-day advance hardware replacement as available
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Access to SMB TAC during business hours (access levels vary by region)
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Access to Cisco.com SMB knowledge base
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Online technical resources through Smart Foundation Portal
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Operating system software bug fixes and patches
Cisco Smart Care Service
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Network-level coverage for the needs of small and medium-sized businesses
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Proactive health checks and periodic assessments of Cisco network foundation, voice, and security technologies
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Technical support for eligible Cisco hardware and software through Smart Care Portal
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Cisco operating system and application software updates and upgrades2
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Next-business-day advance hardware replacement as available, 24x7x4 option available1
Cisco SP Base Service
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Around-the-clock, global access to the Cisco TAC
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Registered access to Cisco.com
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Next-business-day, 8x5x4, 24x7x4, and 24x7x2 advance hardware replacement. Return to factory option available1
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Ongoing operating system software updates2
Cisco Focused Technical Support Services
Three levels of premium, high-touch services are available:
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Cisco High-Touch Operations Management Service
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Cisco High-Touch Technical Support Service
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Cisco High-Touch Engineering Service
Valid Cisco SMARTnet or SP Base contracts are required on all network equipment.
Software Update Policy
Customers with Cisco Catalyst LAN Base and LAN Lite software licenses will be provided with maintenance
updates and bug fixes designed to maintain the compliance of the software with published specifications, release
notes, and industry standards compliance as long as the original end user continues to own or use the product or
up to one year from the end-of-sale date for this product, whichever occurs earlier.
This policy supersedes any previous warranty or software statement and is subject to change without notice.
Technical Support and Services
Table 13. Technical Services Available for Cisco Catalyst 2960-S Series Switches
1
Advance hardware replacement is available in various service-level combinations. For example, 8x5xNBD indicates that
shipment will be initiated during the standard 8-hour business day, 5 days a week (the generally accepted business days within
the relevant region), with next-business-day (NBD) delivery. Where NBD is not available, same day shipping is provided.
Restrictions apply; please review the appropriate service descriptions for details.
2
Cisco operating system updates include the following: maintenance releases, minor updates, and major updates within the
licensed feature set.