Cisco ATA186-I1, ATA 186, 188 Installation And Configuration Manual
Cisco ATA 186 and Cisco 18 8
Installation and Configuration
Guide
August, 2002
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Customer Order Number:
Text Part Number: OL-1267-01
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT
NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT
ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR
THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE
INFORMATIO N PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU
ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOU R CISCO REPRESENTATIVE FOR A
COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause h armful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC comp liance of Cl ass B devices: The equipm ent descr ibed in thi s manual gener ates and may radi ate
radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television
reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in
part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation.
However, there is no guarantee that interference wi ll not occur in a particular installation.
Modifying the equipm ent wit hout C isco’s written autho rizatio n may re sul t in the equipm ent no lon ger comply ing with FC C re quirem ents for Class
A or Class B digital devices. In that event, your right to use the equ ipment m ay be limit ed by FCC regulati ons, and yo u may be r equi red t o correct
any interference to radio or television communi cations at you r own expense.
You can det ermine wh ether your equipmen t is causing interf erence by turning it off. If the interference stop s, it was probabl y caused by the Cisco
equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by
using one or more of the following measures :
• Turn the television or radio antenna until the interfe rence stops .
• Move the equipment to one side or the other of the te levision or radio .
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is , make certain the equi pment and the television
or radio are on circuits controlled by different circuit br eakers or fuses.)
Modifications to this product no t authori zed by Cisco Syst ems, Inc. could void the FCC app roval and negate your authori ty to oper ate the product.
The Cisco implementation of TCP header com pression i s an adap tati on o f a pr ogr am d eveloped by the University of California, Berkeley (UCB) as
part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDIN G ANY OTHER WA RRANTY HEREIN, AL L DOCUMENT FILE S AND SOFTWARE OF THESE SUPPLIERS ARE
PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICU LAR PURPOSE AND
NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR
INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
Exhibit - J
User Manual Statement
FCC Requirements
1. The Federal Com munic ations Com missi on (F CC) has esta blis hed Rules, which perm it th is device to be dir ectly connec te d to the telephone
network. Standardized jacks are used for these connect ions. Th is equipment shoul d not be used on par ty lines or coi n phones.
2. If this device is malfunctioning, it may also be causing harm to the tel ephon e network; this device shoul d be disconnected u ntil the source of the
problem can be determined and unt il repair has been made . If this is no t done, the Telephone Company may temporar ily disc onnec t service.
3. The Telephone Company may make changes in its technical operations and procedures; if such changes affect the compatibility or use of this
device, the Telephone Company is required to give adequate notice of the changes. You will be advised of your right to file a complaint w ith the FC C.
4. This equipment complies with Part 68 of the FCC rules. On the this equipment is a label that contains, among other information, the FCC
certification number and ringer equivalence number (REN) for this equipment. If the telephone company requests information on what equip me nt is
connected to their lines, inform them of the following:
a.The telephone number to wh ich th is uni t is connected.
b.The ringer equivalence number. [0.3B]
c.The USOC jack required. [RJ11C]
d. The FCC Registration Number. [5B1XXX-XXXXX-M5-E]
Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used to determine how many devices can be connected to
your telephone line. In most areas, the sum of the REN's of all devices on any one line should not exceed five (5.0). If too many de vices are attached,
they may not ring properly.
Service Requirements
In the event of equipment malfunction, all re pairs sho uld be perf ormed by our Company or an auth orized agent . It is the resp onsib ili ty of use rs
requiring service to report the need for service to our Company or to one of our authorized agents. Service can be obtained at:
Cisco Systems, Inc
170 West Tasman Drive
San Jose, CA 95134-170 6
Telephone Number: 408-526-4000
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Quotient, IP/VC, iQ Breakthrough, iQ Expertise, iQ FastTrack, the iQ Logo, iQ Net Readiness Scorecard, MGX, the Networkers logo, Packet,
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All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply
a partnership relationship betw een Cisco and any oth er company . (0106R)
Cisco ATA 18 6 and Cis co 188 In stalla tio n and Configurat ion Guid e
Copyright © 2001, Cisco Sys tems, Inc.
All rights reserved.
Preface xi
Who Should Read This Guide xi
Related Documentation xii
Conventions xii
Obtaining Documentation xvi
World Wide Web xvii
Ordering Documentation xvii
Documentation Feedback xvii
Obtaining Technical Assistance xviii
CONTENTS
CHAPTER
Cisco.com xviii
Technical Assistance Center xix
Contacting TAC by Using the Cisco TAC Website xix
Contacting TAC by Telephone xx
Product Disposal Warning xx
1 Cisco ATA 186 Overview 1-1
About the Cisco ATA 186 1-1
Hardware Features 1-2
Additional Feature 1-3
Software Features 1-4
General Features 1-4
H.323-specific Features 1-5
SIP Specific Features 1-6
About Supported Standards and Proto cols 1-7
Electrical Specifications 1-8
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Contents
Environmental Specifications 1-8
Standards Compliance 1-9
Dimensions 1-10
CHAPTER
CHAPTER
2 Installing the Cisco ATA 186 2-1
Installation Overview 2-1
Network Requirements 2-3
Safety Recommendations 2-3
System Requirements 2-4
Installation Warnings 2-5
Number 26 AWG Warning 2-5
Short-Circuit Protection Warning 2-6
TN Power Sys te m s W a rn in g 2-8
Installing the CiscoATA 186 2-9
Verifying the Installation 2-11
3 Configuring the Cisco ATA 186 3-1
Configurati on Requirements 3-1
About Using the Voice Configuration Menu 3-2
Using the Voice Configuration Menu 3-4
Using the Web Configuration Page 3-4
About Autoprov isioning 3-5
cfgfmt.exe an d ptag.dat Files 3-6
Updating the Profile from the TFTP Server 3-7
About Profile and Configuration Security 3-7
Passwords 3-7
Encrypt Key 3-8
About Using the DHCP Server 3-8
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Configuring Codec Options 3-10
Contents
CHAPTER
CHAPTER
4 Protocol-Specific Configurations 4-1
About Signaling Protocols 4-1
About H.323-Spe cific Configurations 4-1
About Gatekeeper Req uirements for H.323 4-2
Enabling IP Routing 4-2
Connecting to a Network Time Protocol Server 4-3
Using ISDN/EI 4-3
Manipulating the Dial String 4-4
Configuring Security Level s 4-4
About Alternate Gatekeepers and RAS 4-5
About SIP-Specific Configurations 4-5
About Using a Proxy Server with SIP 4-6
About NAT Support with SIP 4-6
5 Configuring Supplementary Services 5-1
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Changing Call Commands 5-1
Cancelling a Supplementary Service 5-1
Common Supplementa ry Services 5-2
About 3-Way Calling (Conference Callin g) 5-2
Making a 3-Way Call in the U.S. 5-2
Making a 3-Way Call in Sweden 5-2
About Call Waitin g 5-3
Call Waiting in the U.S. 5-3
Call Waiting in Sweden 5-3
About Call Forwarding 5-4
Forwarding Calls in the U.S. 5-4
Forwarding Calls in Sweden 5-5
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Contents
About Call Return 5-5
Returning Calls in the U.S. 5-5
Returning Calls in Sweden 5-5
About Calling Line Identification Presentation 5-5
Calling Line Identification Presentation in the U.S. 5-5
Calling Line Identificati on Presentation in Sweden 5-6
About Calling Line Identification Restric tion 5-6
Calling Lin e Identification Restrictio n in the U.S. 5-6
Calling Lin e Identification Restriction in Sweden 5-6
CHAPTER
CHAPTER
6 Upgrading the CiscoATA 186 Software 6-1
About Upgradin g from Release 1.xx to Release 2.0 6-1
About the Software Upgrade Process 6-2
Upgrading the Software by Using the Executable File 6-3
Upgrading the Software from a TFTP Server 6-4
7 Using the FAX Passthrough Feature 7-1
About FAX Passthrough 7-1
About Configuring the CiscoATA 186 for FAX Passthrough 7-2
About Configuring the Cisco Gateway for FAX Passthrough 7-3
Disabling the FAX Passthrough Feature 7-4
About FAX Mode 7-4
Configuring the Cisco ATA 186 for FAX Mode 7-4
Configuring the CiscoATA 186 for Fax Mode on a Per-Call Basis 7-5
Configuring the Cisco Gateway for FAX Mode 7-5
CHAPTER
8 Testing and Troubleshooting the CiscoATA 186 8-1
Testing the Cisco ATA 186 Configuration 8-1
Making a Call 8-1
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Troublesh o oting Tips 8-2
Symptoms and Actions 8-3
Installation and Upgrade Issues 8-7
Mass Provisioning Issues 8-8
Contacting TAC 8-8
Debugging 8-9
Contents
APPENDIX
APPENDIX
APPENDIX
APPENDIX
A Voice Menu Options A-1
B Parameters and Defaults B-1
User Interface (UI) Parameter B-2
Provisioning Parameters B-3
Firmware Upgrade Parameters B-5
Operating Pa rameters B-7
C Audio Mode Parameters and Defaults C-1
D Dial Plan Parameters and Defaults D-1
About Programmable Dial Plans D-1
About Dial Plan Commands D-2
Example 1 D-3
Example 2 (De f a ul t Di al Plan) D-4
Dial Plan Blocki ng D-5
APPENDIX
APPENDIX
E Paid Services and Call Features Parameters and Defaults E-1
F Call Progress Tone Parameters and Defaults F-1
Call Progress Tone Parameters F-1
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Contents
Call Waiting and Alert Tone F-2
Playback Tone F-2
Notes F-3
Example -- Calc ulating The Volume Levels For Dial Ton e F-3
Example Call Progress Tone Parameters F-4
APPENDIX
APPENDIX
INDEX
G Call Commands G-1
Context Command Lists G-1
Syntax G-2
Context-Identifiers G-3
Action Identifiers G-4
Call Command Example G-5
Call Command Behaviors G-7
U.S. Call Command G-13
Configuring G-14
Sweden Call Command G-14
Configuring G-16
H Terms and Acronyms H-1
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Preface
This preface describes:
• Audience
• Conventions used in this guide
• Related documentation
• How to access electronic documentation
Who Should Read This Guide
This guide i s in tend ed fo r ser vice provi ders a nd net work a dm ini stra tors who
administer network conne ctivity of the Cisco ATA 186 and use the
Cisco ATA 186 to provide voice over IP (VoI P) servi ces to e nd users.
Note For additional informat ion a bou t the SIP pr otoc ol with Ci sco ATA, als o refe r
to the Cisco ATA 186 and Cisco ATA 1 88 An alog Telephone Adaptor
Administrator’s Guide (SIP).
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Related Documentation
Related Documentation
In addition to this Cisco ATA 186 Installation and Configuration Guide, t he
Cisco ATA 186 documentat ion set incl ude s the f ollowing:
• Quick Start for the Cisco ATA 186 Analog Telephone Adaptor
• Quick Reference Guide for the Cisco ATA 186 An alog Te lepho ne Adapto r
• Cisco ATA 186 Regulatory Compliance and Safety Information
• Release Notes for Cisco ATA 18 6
Be sure to read any readme files or additional release notes for important
information.
Conventions
Preface
Table 1 Conventions
Convention Description
boldface font Commands and keywords.
italic font Variables for wh ich you supply values.
[ ] Keywords or arguments that appear wit hin square brackets are optional.
{x | y | z} A choice of re quir ed keywords appea rs in b ra ces se para ted by vertical bar s. You
must select one.
screen font
boldface screen
font
< > Nonprinting characters, for example passwords, appear in angle brackets.
[ ] Default responses to system prompts ap pear in square brackets .
Examples of inform ation displayed on the screen.
Examples of inf ormatio n you must en ter.
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Preface
Table 1 Conventions (continued)
Convention Description
Note This symbol means reader ta ke note. Notes contain helpful
suggestions or referen ces to additional in for mation and m aterial.
Timesaver This symbol means the described action sav es tim e. You can save
time by performin g the acti on descri bed in the p aragra ph.
Conventions
Caution This symbol means re ader be careful. In this situation, you might
do something that could result in equipment damage or loss of
data.
Tips This symbol means the following information will he lp you solve a
problem. The tips information might not be troubl eshoot ing or
even an action, but could be useful information, similar to a
Timesaver.
Warning
This warning symbol means danger. You are in a situation that
could cause bodily injury. Before you work on any equipment, be
aware of the hazards involved with electrical circuitry and be
familiar with standard practices for preventing accidents. T o see
translations of the warnings that appear in this publication, refer
to the Regulatory Compliance and Safety Information document
that accompanied this device.
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Conventions
Table 1 Conventions (continued)
Convention Description
Preface
Waarschuwing
Varoitus
Attention
Dit waarschuwingssymbool betekent gevaar. U verkeert in een
situatie die lichamelijk letsel kan veroorzaken. Voordat u aan
enige apparatuur gaat werken, dient u zich bewust te zijn van de
bij elektrische schakelingen betrokken risico's en dient u op de
hoogte te zijn van standaard maatregelen om ongelukken te
voorkomen. Voor vertalingen van de waarschuwingen die in deze
publicatie verschijnen, kunt u het document Regulatory
Compliance and Safety Information (Informatie over naleving van
veiligheids- en andere voorschriften) raadplegen dat bij dit toestel
is ingesloten.
Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi
johtaa ruumiinvammaan. Ennen kuin työskentelet minkään
laitteiston parissa, ota selvää sähkökytkentöihin liitt yvistä
vaaroista ja tavanomaisista onnet tomuuksien ehkäisykeinoist a.
Tässä julkaisussa esiintyvien varoitusten käännökset löydät
laitteen mukana olevasta Regulatory Compliance and Safety
Information -kirjasesta (määräysten noudattaminen ja tietoa
turvallisuudesta).
Ce symbole d'avertissement indique un danger. Vous vous trouvez
dans une situation pouvant causer des blessures ou des
dommages corporels. Avant de travailler sur un équipeme nt, soyez
conscient des dangers posés par les circuits électriques et
familiarisez-vous avec les procédures couramment utilisées pour
éviter les accidents. Pour prendre connaissance des traductions
d’avertissements figurant dans cette publication, consultez le
document Regulatory Compliance and Safety Information
(Conformité aux règlements et consignes de sécurité) qui
accompagne cet appareil.
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Preface
Table 1 Conventions (continued)
Convention Description
Conventions
Warnung
Avvertenza
Advarsel
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer
Situation, die zu einer Körperverletzung führen könnte. Bevor Sie
mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der
mit elektrischen Stromkreisen verbundenen Gefahren und der
Standardpraktiken zur Vermeidung von Unfällen bewußt.
Übersetzungen der in dieser Veröffentlichung enthaltenen
Warnhinweise finden Sie im Dokument Regulatory Compliance
and Safety Information (Informationen zu behördlichen
Vorschriften und Sicherheit), das zusammen mit diesem Gerät
geliefert wurde.
Questo simbolo di avvertenza indica un pericolo. La situazione
potrebbe causare infortuni alle persone. Prima di lavorare su
qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai
circuiti elettrici ed essere al corrente delle pratiche standard per
la prevenzione di incidenti. La traduzione delle avvertenze
riportate in questa pubblicazione si trova nel documento
Regulatory Compliance and Safety Information (Conformità alle
norme e informazioni sulla sicurezza) che accompagna questo
dispositivo.
Dette varselsymbolet betyr fare. Du befinner deg i en situasjon
som kan føre til personskade. Før du utfører arbeid på utstyr , må du
vare oppmerksom på de faremomentene som elektriske kretser
innebærer , samt gjøre deg kjent med vanlig praksis når det gjelder
å unngå ulykker . Hvis du vil se oversettelser av de advarslene som
finnes i denne publikasjonen, kan du se i dokumentet Regulatory
Compliance and Safety Information (Overholdelse av forskrifter og
sikkerhetsinformasjon) som ble levert med denne enheten.
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Obtaining Documentation
Table 1 Conventions (continued)
Convention Description
Preface
Aviso
¡Advertencia!
Varning!
Este símbolo de aviso indica perigo. Encontra-se numa situação
que lhe poderá causar danos físicos. Antes de começar a trabalhar
com qualquer equipamento, familiarize-se com os perigos
relacionados com circuitos eléctricos, e com quaisquer práticas
comuns que possam prevenir possíveis acidentes. Para ver as
traduções dos avisos que constam desta publicação, consulte o
documento Regulatory Compliance and Safety Information
(Informação de Segurança e Disposições Reguladoras) que
acompanha este dispositivo.
Este símbolo de aviso significa peligro. Existe riesgo para su
integridad física. Antes de manipular cualquier equipo,
considerar los riesgos que entraña la corriente eléctrica y
familiarizarse con los procedimientos estándar de prevención de
accidentes. Para ver una traducción de las advertencias que
aparecen en esta publicación, consultar el documento titulado
Regulatory Compliance and Safety Information (Información sobre
seguridad y conformidad con las disposiciones reglamentarias)
que se acompaña con este dispositivo.
Denna varningssymbol signalerar fara. Du befinner dig i en
situation som kan leda till personskada. Innan du utför arbete på
någon utrustning måste du vara medveten om farorna med
elkretsar och känna till vanligt förfarande för att förebygga
skador. Se förklaringar av de varningar som förkommer i denna
publikation i dokumentet Regulatory Compliance and Safety
Information (Efterrättelse av föreskrifter och
säkerhetsinformation), vilket medföljer denna anordning.
Obtaining Documentation
The following sections provide sources for obtaining documentation from Cisco
Systems.
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Preface
World Wide Web
You can access the most current Cisco do cumentation on the World Wide Web at
the following sites:
• http://www.cisco.com
• http://www-china.cisco.com
• http://www-europe.cisco.com
Ordering Documentation
Cisco documentation is available in the following ways:
• Registered Cisco Direct Cu stome rs c an or der Ci sco Pr oduct doc ument ati on
from the Networking Products MarketPlace:
Obtaining Documentation
http://www.cisco.com/cgi-bin/order/order_root.pl
• Registered Cisco.com users can orde r the Document ation CD-ROM through
the online Subscriptio n Stor e:
http://www.cisco.com/go/subscription
• Nonregistered Cisco.com users can orde r documen tation thro ugh a loca l
account represent ative by calling Cisco corp orate he adquar ters (Cal ifornia ,
USA) at 408 526 -72 08 or, in North A meri ca, by c alling 80 0
553-NETS(6387 ).
Documentation Feedback
If you are reading Cisco product documentation on the World W ide Web, you can
submit technical comments electronically. Click Feedback in the toolbar and
select Documentation. After you complete the form, click Submit to send it to
Cisco.
You can e-mai l your comm ents t o bug-doc@c isco.com.
To s ubm it your co mme nts by mai l, u se the resp onse ca rd be hind t he f ro nt c over
of your document, or wri te to the foll owing address:
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Obtaining Technical Assistance
Attn Document Resour ce Conn ection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 951 34- 988 3
We ap prec iate yo ur comm ents .
Obtaining Technical Ass istance
Cisco provides Cisco.com as a starting point for all technical assistance.
Customers and p art ners ca n obt ain do cume ntat ion, trou ble shoo tin g tips, a nd
sample configurations from online tools. For Cisco.com registered users,
additional tro uble shoo tin g to ol s are available fr om the Technical Assistanc e
Center (TAC) website.
Preface
Cisco.com
Cisco.com is the found ation of a suite of inter active, networked service s that
provides immediate, open access to Cisco information and resources at anytime,
from anywhere in the world. This highly integrated Internet application is a
powerful, easy-to-use tool for doing business with C isco.
Cisco.com provides a broad range of features and services to help customers and
partners stream line business p roce sses a nd impr ove productivity. Through
Cisco.com, you c an find info rm ation a bou t Cisc o and o ur net working s ol uti ons,
services, and progra ms. In addi tion, you c an reso lve technic al issue s with on lin e
technical support, download and test software packages, and order Cisco learning
materials and merchandise. Valuable online skill assessment, training, and
certification programs are also available.
Cisco ATA 186 Installation and Configuration Guide
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Preface
Customers and partners can self-register on Cisco.com to obtain additional
personalized information and services. Registered users can order products, check
on the status o f an or de r, access techn i cal suppor t , an d v iew benefits sp ec ific to
their relationships with Cisco.
To access Cisco.com, go to the following website:
http://www.cisco.com
Technical Assistance Center
The Cisco TAC website is available to all customers who need technical
assistance with a Cis co produ ct or techno logy that i s under warra nty or covered
by a maintenance co ntra ct.
Obtaining Technical Assistance
Contacting TAC by Using the Cisco TAC Website
If you have a priorit y l evel 3 (P3) or pr io rity l evel 4 (P4) prob lem , con tac t TAC
by going to the TAC websi te:
http://www.cisco.com/tac
P3 and P4 level problems are defined as follows:
• P3—Your network performance is degraded. Network functionality is
noticeably impaired, but most bu siness operations continue.
• P4—You need information or assistance on Cisco product capabilities,
product installation , or basic produc t configurati on.
In each of the above cases, use the Cisco TAC website to quickly find answers to
your questions.
To register for Cisco.com, go to the following website:
http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources,
Cisco.com registered users can ope n a case online by using the TAC Case Open
tool at the following websi te:
http://www.cisco.com/tac/caseopen
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Product Disposal Warning
Contacting TAC by Telephone
If you have a priorit y l evel 1 (P1) or pr io rity l evel 2 (P2) prob lem , con tac t TAC
by telephone and immedia tely open a cas e. To obtain a directory of toll-free
numbers for your count ry, go to the following website:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
• P1—Your produ cti on net work i s down, ca using a cr itical im pa ct to busine ss
operations if servic e is not restor ed qui ckly. No workaround is available.
• P2—Your producti on network is severely degraded, affecting signi ficant
aspects of your business op erati ons. No workaround i s available.
Preface
Product Disposal Warning
Warning
Waarschuwing
Varoitus
Attention
Warnung
Ultimate disposal of this product should be handled according to
all national laws and regulati ons.
Het uiteindelijke wegruimen van dit product dient te geschieden
in overeenstemming met alle nationale wett en en reglementen.
Tämä tuote on hävitettävä kansallisten lakien ja määräysten
mukaisesti.
La mise au rebut ou le recyclage de ce produit sont généralement
soumis à des lois et/ou directives de respect de l'environnement.
Renseignez-vous auprès de l'organisme compétent.
Die Entsorgung dieses Produkts sollte gemäß allen
Bestimmungen und Gesetzen des Landes erfolgen.
Avvertenza
Cisco ATA 186 Installation and Configuration Guide
Lo smaltimento di questo prodotto deve essere eseguito secondo
le leggi e regolazioni locali.
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Preface
Product Disposal Warning
Advarsel
Aviso
¡Advertencia!
Varning!
Endelig kassering av dette produktet skal være i henhold til alle
relevante nasjonale lover og bestemmelser.
Deitar fora este produto em conformidade com todas as leis e
regulamentos nacionais.
Al deshacerse por completo de este producto debe seguir todas
las leyes y reglamentos nacionales.
Vid deponering hanteras produkten enligt gällande lagar och
bestämmelser.
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Cisco ATA 186 Installation and Configuration Guide
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Cisco ATA 186 Overview
This chapter p rovides an overview of the Cisc o ATA 186 An al og Telephone
Adaptor and descr ibes t he sy stem f eat ures.
About the Cisco ATA 186
The Cisco ATA 186:
• Is an Internet telephony appliance that converts any regular analog telephone
into an Internet telephone.
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• Converts voice into IP data packets that are sent over a network.
• Is installe d at the subs cr iber ’s premises.
• Supports two voice ports with their own telephone numb ers.
• Has one 10BaseT R J-45 po rt and two RJ-1 1 FXS sta nd ard ana log tele phone
ports.
• Supports both l ow-compl exity voice codec s, su ch as G.7 11µ , G.71 1A-l aw,
and high-complexit y/CELP co decs, such as G.723. 1 and G.729 A.
• Can be configured t o use e ithe r th e H.32 3 o r the SIP call sign ali ng prot ocol .
• Operates with Cisco Voice Packet Gateways.
• Operates with H.323- or SIP-compliant Voice Packet Gateways.
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Chapter1 CiscoATA 186 Overview
Hardware Featur es
The Cisco A TA 186 features the hardware options listed in this section and shown
in Figure 1-1.
Figure 1-1 Features of the Cisco ATA 186
Function button
CISCO ATA 186
ANALOG TELEPHONE ADAPTOR
About the CiscoATA 186
Indicator LED
10BaseT ACT 5VPHONE 1 PHONE 2
A
B
62423
C D
A—Phone 1 conne ctor ( RJ-1 1)
B—Phone 2 connector (RJ- 11)
C—10Base-T Ethe rnet co nnec tor
D—12V power connector
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About the Cisco ATA 186
• Dual RJ-11 Ports
–
Supports two independent RJ-11 telephone ports that can connect to any
standard anal og te lephon e device. Eac h port s uppor ts eith er voice ca lls
or FAX sessions, so t hat the us er c an t al k on one p ort whi le sendi ng a
FAX on t he other.
–
There are two RJ-11 FXS port terminating impedance options, 600 Ohms
resistive or 270 Ohms + 7 50 O hms // 15 0 nF c ompl ex imp edan ce. Th e
impedance of t he Cisco ATA 186 d epend s o n th e opt ion orde re d an d
must match the particular application. If you are not sure of the
applicable configuration, check the country or regional telephone
impedance requi reme nts.
• Indicators
–
Function Button
The Cisco ATA 186 functi on button is located in the top panel of t he
device. The funct ion button l ights w hen you pi ck u p the ha ndset o f a
telephone atta che d to t he C isco ATA 186. When th e fu nct ion button
blinks, the device i s in c on figurati on searc h or up gra de mod e. You also
use the function button to acce ss the inter active voice response (IVR )
configuration m enu. To configure the Cisco ATA 18 6 by u sin g th e IVR
mode, see Cha pter 3, “Co nfiguring the Cisc o ATA 186.”
Chapter 1 Cisco ATA 186 Overview
Additional Feature
Cisco ATA 186 Installation and Configuration Guide
1-3
–
Activity LED
The green Activity LED located on the back panel flashes to indicate
network activity.
• 5 Volt power adapter connector (adapter included)
• 10Base-T Ethe rnet port
Supports polarity reversal before and after calle r-ID signal.
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Chapter1 CiscoATA 186 Overview
About the CiscoATA 186
Software F ea tures
Features of the Cisco ATA 186 de pend on the prot ocol use d.
General Features
Table 1-1 includes informa tion on fe atu res tha t a re available fo r al l p rotoc ols.
Table 1-1 Features Available for all Signaling Protocols
Description Details
Basic provisioning (TFTP Profiling) API, profile generation, client provisioni ng, RC4
encryption, a nd hard key
Call forwardi ng always fr om t he Ci sco ATA 1 86
Call forwar ding on no answ er fro m t h e
Cisco ATA 186
Call forwarding on busy from the Cisco ATA 186
Call waiting
Calling Line ID Presentation (CLIP)
Calling Line ID Rejection (CLIR)
Comfort noise generation (CNG)
Configurable ring specification
Dial Plan Suppor t Feature access co de suppor t
Domain Name Server (DNS) Lookup
DTMF Caller ID On-hook only
Dynamic Jitter Buffering
Fax Detect/Passthrough
Note Limited fax passth rou gh supp ort i s
available (up to 9.6 kbps fax
transmission rates for mos t fax
machines). Ex tend ed su ppor t is
planned. Please check release notes
and product bulletins for updates.
G.711, Codec re-negotiation
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Chapter 1 Cisco ATA 186 Overview
About the Cisco ATA 186
Table 1-1 Features Available for all Signaling Protocols
Description Details
Frequency Shift Key (FSK) Caller ID On-hook only
Line-echo cancellation 8 ms fixed echo length setting
Local ring-back tone
Remote diagnost ics/moni tor (tr ace of execution)
Three-way calling (conferencing) The Cisco ATA 186 will automatically switch to
G.711 in this mode.
Type of Service (TOS) bit for Quality of Service
(QOS)
Vo ice activity detection (VAD)
H.323-specific Features
Table 1-2 H.323-specific Features
Description Details
Alternate gatekeeper
Call proceeding
Cisco registration- a nd ad mi ssion -level securit y
support
Dual Tone Multiple Frequency (DTMF) relay H.245
Empty cap s et
Fast start/tunneling/earl y H. 245 Including H.245 me ssage s in the Ale rt m essage
Uses MD5 hashing
Uses access/clear token
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Chapter1 CiscoATA 186 Overview
About the CiscoATA 186
SIP Specific Features
Table 1-3 SIP Features
Description Details
Authen ti c a ti o n Digest A u th enticati o n
DTMF Relay RFC 2833
Call Forwarding Unconditional ly, on no answer, or on busy
Call Return
Call Transfer With or without co nsulta tio n
Message Waitin g Indication (MWI) P lays an inter mittent d ial tone if there is a message
waiting. Otherwi se , pl ay s a n orm al di al tone .
Third-party call control
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Chapter 1 Cisco ATA 186 Overview
About Supported Standards and Protocols
About Supported Standards and Protocols
The following standa rd s are su ppo rte d on t h e Cisco ATA 18 6:
• Network interface: one RJ-45 8- wire co nnecto r, IEEE 802.3 10Base-T
standard
• Two RJ-11 FXS standard anal og teleph one voice ports, up to 5 ri nger
equivalency number (REN) per port, depend ing on loop len gth
• ITU G.711µ, G.711 A, G.723.1 Annex A, and G.729 A nnex A voice codecs
• G.723.1 Annex A, voice activity detection (VAD) /comfo rt noise gene ration
(CNG): bandwidth saving algorith m
• ITU H.323 V.2 call signaling protocol
• SIP: RFC 2543bis
• LSSGR: Signaling for analog interfaces GR-506-CORE
• RT P: real-time transmission Internet protocol
• ITU-T V.42/V.42bis and MN P2-10 erro r corre ction and data comp ression
• AVT Tones: RFC 2833
• DHCP: RFC 2131
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Chapter1 CiscoATA 186 Overview
Electrical Specifications
Table 1-4 Electrical Specifications
Category Specification
Voltage +5.0 VDC at 1.5 A maximum
Power 0.25 to 7.5 Watts (idle, maximum )
Power adaptor Universal AC/DC
About Supported Standards and Protocols
3.3 x 2.0 x 1.3 in (~ 8.5 x 5. 0 x 3 .2 c m)
4.8 oz (13 5 g m) for th e AC-input extern al power
adaptor
4 ft (1.2 m) DC c ord
Environmental Specifications
Table 1-5 Environmental Specifications
Category Specification
Operating Temperature 32° to 122° F (0 to 5 0° C )
Storage Temperature -22° to 149° F (-3 0° to 65 ° C)
Relative Humidity 10 to 90% non-condensing , operat ing and stora ge
Class II transformer
6 ft (1.8 m) co rd
UL/CUL, CE agency ap provals
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About Supported Standards and Protocols
Standards Compliance
Table 1-6 Standards Compl ianc e
Category Specification
Agency approvals UL/C-UL
Safety standards UL609 50
Chapter 1 Cisco ATA 186 Overview
FCC (Declaration of Conformity) Class B part 15 and part
68.
European Un ion, CE m ark (D ecla ra tio n of Conf or mit y)
Industry Canada (De clarat ion of Confo rmity )
ACA (Declaration of Conformity)
VCCI (Declara tion of Conf ormit y)
CAN/CSA-C22.2 No. 609 50-00
IEC 60950 (Second Edition with Amendments 1, 2, 3, and
4)
EN60950:1992 (w ith Ame ndments 1, 2, 3, 4, and 11)
AS/NZS 3260:19 93 (with Am endme nts 1, 2, 3, an d 4)
TS001:1997
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