Cisco AS5400XM User Manual
Cisco AS5400XM Universal Gateway Chassis Installation Guide
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Text Part Number: OL-6418-02
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not
installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to
comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital
devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television
communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its
peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits
controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public
domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
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WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
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IMPLIED, INCLUDING, WITHOUT
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are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (0501R)
Cisco AS5400XM Universal Gateway Chassis Installation Guide
© 2005 Cisco Systems, Inc. All rights reserved.
Preface vii
Document Organization vii
Document Conventions viii
Obtaining Documentation xiv
Cisco.com xiv
Product Documentation DVD xiv
Ordering Documentation xiv
Documentation Feedback xv
Cisco Product Security Overview xv
Reporting Security Problems in Cisco Products xvi
Obtaining Technical Assistance xvi
Cisco Technical Support & Documentation Website xvi
Submitting a Service Request xvii
Definitions of Service Request Severity xvii
CONTENTS
CHAPTER
CHAPTER
Obtaining Additional Publications and Information xviii
1 Overview 1-1
Chassis Components 1-1
Product Serial Number Location 1-2
Cisco Product Identification Tool 1-3
Dial Feature Cards 1-3
Power Supply 1-3
Specifications 1-4
2 Preparing to Install 2-1
Safety Recommendations 2-1
Maintaining Safety with Electricity 2-1
Preventing Electrostatic Discharge Damage 2-2
Required Tools and Equipment 2-3
Preparing to Connect to a Network 2-3
Network Specifications 2-4
Ethernet Connections 2-5
Console and Auxiliary Ports 2-5
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Contents
2T Serial Ports 2-6
Alarm Port 2-6
BITS Port 2-6
Power Supply Considerations 2-6
CHAPTER
CHAPTER
3 Installing the Cisco AS5400XM Universal Gateway 3-1
Setting Up the Chassis 3-1
Setting the Chassis on a Desktop 3-2
Rack-Mounting the Chassis 3-3
Connecting to the Network 3-5
Connecting to an Ethernet Network 3-6
Connecting to a WAN 3-6
Connecting the Console Terminal and Modem 3-9
Connecting to the Console Port 3-9
Connecting a Modem to the Auxiliary Port 3-10
Connecting to the BITS Port 3-10
Connecting to the Alarm Port 3-11
Supplying Power 3-12
Connecting the AC Power Cord 3-13
Wiring the DC Power Supply 3-13
Where to Go Next 3-15
4 Troubleshooting 4-1
APPENDIX
iv
LEDs 4-1
Mixing WAN DFCs 4-2
Environment Monitoring 4-3
Displaying Environment Status 4-4
Using the Bantam Jacks for Test Port Functionality 4-6
Monitor Mode for the T1, E1, and T3 DFCs 4-6
Drop and Insert Mode for the CT3 DFC 4-6
Troubleshooting Network Interfaces 4-7
Getting Help 4-7
A Replacing Memory Components A-1
Removing the Chassis Cover A-1
Required Tools A-1
Safety Recommendations A-1
Chassis Cover Removal A-2
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Replacing the Compact Flash A-5
Replacing DIMMs A-7
Required Tools and Equipment A-7
Replacing the DIMM A-7
Replacing the Chassis Cover A-9
Required Tools and Equipment A-9
Chassis Cover Replacement A-10
Contents
APPENDIX
APPENDIX
B Replacing the Power Supply B-1
Safety Recommendations B-1
Required Tools and Equipment B-2
Removing the Chassis Cover B-2
Removing the Power Supply B-5
Installing the Power Supply B-10
Replacing the Chassis Cover B-17
Verifying the Status of the Redundant Power Supply B-20
Configuring the Power Supply Alarm B-20
Verify Power Supply Alarm Configuration B-21
C Cabling Specifications C-1
Console and Auxiliary Port Cables and Pinouts C-1
Identifying a Rollover Cable C-1
Console Port Cables and Pinouts C-2
Auxiliary Port Signals and Pinouts C-4
Ethernet Port Pinouts C-4
I
NDEX
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BITS Cable and Port Pinouts C-5
Alarm Port Pinouts C-5
Bantam Jack Port Pinouts C-6
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Contents
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Preface
This preface describes the objectives and organization of this document and explains how to find
additional information on related products and services. This chapter contains the following sections:
• Document Organization, page vii
• Document Conventions, page viii
• Obtaining Documentation, page xiv
• Documentation Feedback, page xv
• Cisco Product Security Overview, page xv
• Obtaining Technical Assistance, page xvi
• Obtaining Additional Publications and Information, page xviii
Document Organization
This publication is designed for people who have some experience installing networking equipment such
as routers, hubs, servers, and switches. The person installing the server should be familiar with electronic
circuitry and wiring practices and have experience as an electronic or electromechanical technician.
Table 1 describes the contents of each chapter in this document.
Ta b l e 1 Organization
Chapter Title Description
Chapter 1 Overview Overview of the Cisco AS5400XM universal gateway.
Chapter 2 Preparing to Install Describes the tasks you must perform before you begin to
Chapter 3 Installing the
Cisco AS5400XM
Universal Gateway
Chapter 4 Troubleshooting Describes how to troubleshoot the chassis by referring to
Appendix A Replacing Memory
Components
install the chassis.
Describes the tasks you must perform to install the
Cisco
AS5400XM chassis.
the chassis LEDs.
Describes how to replace memory chips in the chassis
field-replaceable units.
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Document Conventions
Table 1 Organization
Chapter Title Description
Appendix B Replacing the Power Supply Describes how to replace the power supply.
Appendix C Cabling Specifications Describes cabling and pinout information for the chassis.
Document Conventions
This publication uses the following conventions to convey instructions and information.
Convention Description
boldface font Commands and keywords.
italic font Variables for which you supply values.
[ ] Keywords or arguments that appear within square brackets are optional.
{x | y | z} A choice of required keywords appears in braces separated by vertical bars.
You must select one.
screen font Examples of information displayed on the screen.
boldface screen
font
< > Nonprinting characters, for example passwords, appear in angle brackets in
[ ] Default responses to system prompts appear in square brackets.
Examples of information you must enter.
contexts where italic font is not available.
Preface
Note Means reader take note. Notes contain helpful suggestions or references to additional information and
material.
Timesaver This symbol means the described action saves time. You can save time by performing the action
described in the paragraph.
Caution This symbol means reader be careful. In this situation, you might do something that could result in
equipment damage or loss of data.
Tip This symbol means the following information will help you solve a problem. The tips information might
not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.
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Document Conventions
Warning
Waarschuwing
Varoitus
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this
device.
SAVE THESE INSTRUCTIONS
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard
praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de
waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt
raadplegen.
BEWAAR DEZE INSTRUCTIES
TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin
käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu
onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien
lausuntonumeroiden avulla.
Attention
Warnung
SÄILYTÄ NÄMÄ OHJEET
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant
entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez
conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures
couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des
avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil,
référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
WICHTIGE SICHERHEITSHINWEISE
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen
führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen
und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder
Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten
Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
BEWAHREN SIE DIESE HINWEISE GUT AUF.
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Document Conventions
Preface
Avvertenza
Advarsel
Aviso
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle
persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli
relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti.
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le
traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du
begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med
elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten
av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne
enheten.
TA VARE PÅ DISSE INSTRUKSJONENE
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de
lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos
perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de
prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para
localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.
¡Advertencia!
Varning!
GUARDE ESTAS INSTRUÇÕES
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los
procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el
número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña
a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av
varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna
anordning.
SPARA DESSA ANVISNINGAR
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Document Conventions
Preface
Aviso
Advarsel
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões
corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os
circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o
número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de
segurança traduzidos que acompanham o dispositivo.
GUARDE ESTAS INSTRUÇÕES
VIGTIGE SIKKERHEDSANVISNINGER
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for
legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de
involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til
undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de
oversatte advarsler, der fulgte med denne enhed.
GEM DISSE ANVISNINGER
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Obtaining Documentation
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several
ways to obtain technical assistance and other technical resources. These sections explain how to obtain
technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Preface
Product Documentation DVD
Cisco documentation and additional literature are available in the Product Documentation DVD package,
which may have shipped with your product. The Product Documentation DVD is updated regularly and
may be more current than printed documentation.
The Product Documentation DVD is a comprehensive library of technical product documentation on
portable media. The DVD enables you to access multiple versions of hardware and software installation,
configuration, and command guides for Cisco products and to view technical documentation in HTML.
With the DVD, you have access to the same documentation that is found on the Cisco website without
being connected to the Internet. Certain products also have .pdf versions of the documentation available.
The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com
users (Cisco direct customers) can order a Product Documentation DVD (product number
DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.
Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco Marketplace:
http://www.cisco.com/go/marketplace/
Ordering Documentation
Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product
Documentation Store in the Cisco Marketplace at this
http://www.cisco.com/go/marketplace/
Cisco will continue to support documentation orders using the Ordering tool:
URL:
xiv
• Registered Cisco.com users (Cisco direct customers) can order documentation from the
Ordering
http://www.cisco.com/en/US/partner/ordering/
Cisco AS5400XM Universal Gateway Chassis Installation Guide
tool:
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Preface
• Instructions for ordering documentation using the Ordering tool are at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
• Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco Systems Corporate Headquarters (California, USA) at 408
North America, by calling 1 800
Documentation Feedback
You can rate and provide feedback about Cisco technical documents by completing the online feedback
form that appears with the technical documents on Cisco.com.
You can send comments about Cisco documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your
document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Documentation Feedback
526-7208 or, elsewhere in
553-NETS (6387).
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
• Report security vulnerabilities in Cisco products.
• Obtain assistance with security incidents that involve Cisco products.
• Register to receive security information from Cisco.
A current list of security advisories and notices for Cisco products is available at this URL:
http://www.cisco.com/go/psirt
If you prefer to see advisories and notices as they are updated in real time, you can access a Product
Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
URL:
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Obtaining Technical Assistance
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them,
and we strive to correct all vulnerabilities quickly. If you think that you might have identified a
vulnerability in a Cisco product, contact PSIRT:
• Emergencies — security-alert@cisco.com
An emergency is either a condition in which a system is under active attack or a condition for which
a severe and urgent security vulnerability should be reported. All other conditions are considered
nonemergencies.
• Nonemergencies — psirt@cisco.com
In an emergency, you can also reach PSIRT by telephone:
• 1 877 228-7302
• 1 408 525-6532
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive
information that you send to Cisco. PSIRT can work from encrypted information that is compatible with
PGP versions
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence
with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page
at this
URL:
2.x through 8.x.
Preface
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.htm
The link on this page has the current PGP key ID in use.
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco
Technical Support & Documentation website on Cisco.com features extensive online support resources.
In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC)
engineers provide telephone support. If you do not have a valid Cisco service contract, contact your
reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents and tools for
troubleshooting and resolving technical issues with Cisco products and technologies. The website is
available 24 hours a day, at this
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user
ID and password. If you have a valid service contract but do not have a user ID or password, you can
register at this
http://tools.cisco.com/RPF/register/register.do
URL:
URL:
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Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting
a web or phone request for service. You can access the CPI tool from the Cisco Technical Support &
Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose
Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco
Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by
product ID or model name; by tree view; or for certain products, by copying and pasting show command
output. Search results show an illustration of your product with the serial number label location
highlighted. Locate the serial number label on your product and record the information before placing a
service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3
and S4 service requests are those in which your network is minimally impaired or for which you require
product information.) After you describe your situation, the TAC Service Request Tool provides
recommended solutions. If your issue is not resolved using the recommended resources, your service
request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone.
(S1 or S2 service requests are those in which your production network is down or severely degraded.)
Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business
operations running smoothly.
Obtaining Technical Assistance
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity
definitions.
Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You
and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your
business operation are negatively affected by inadequate performance of Cisco products. You and Cisco
will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations
remain functional. You and Cisco will commit resources during normal business hours to restore service
to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or
configuration. There is little or no effect on your business operations.
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Obtaining Additional Publications and Information
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online
and printed sources.
• Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo
merchandise. Visit Cisco Marketplace, the company store, at this
http://www.cisco.com/go/marketplace/
• Cisco Press publishes a wide range of general networking, training and certification titles. Both new
and experienced users will benefit from these publications. For current Cisco Press titles and other
information, go to Cisco Press at this
URL:
http://www.ciscopress.com
• Pack et magazine is the Cisco Systems technical user magazine for maximizing Internet and
networking investments. Each quarter, Packet delivers coverage of the latest industry trends,
technology breakthroughs, and Cisco products and solutions, as well as network deployment and
troubleshooting tips, configuration examples, customer case studies, certification and training
information, and links to scores of in-depth online resources. You can access Packet magazine at
this
URL:
URL:
Preface
http://www.cisco.com/packet
• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies
learn how they can use technology to increase revenue, streamline their business, and expand
services. The publication identifies the challenges facing these companies and the technologies to
help solve them, using real-world case studies and business strategies to help readers make sound
technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
or view the digital edition at this URL:
http://ciscoiq.texterity.com/ciscoiq/sample/
• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering
professionals involved in designing, developing, and operating public and private internets and
intranets. You can access the Internet Protocol Journal at this
URL:
http://www.cisco.com/ipj
• Networking products offered by Cisco Systems, as well as customer support services, can be
obtained at this
URL:
http://www.cisco.com/en/US/products/index.html
• Networking Professionals Connection is an interactive website for networking professionals to share
questions, suggestions, and information about networking products and technologies with Cisco
experts and other networking professionals. Join a discussion at this
URL:
http://www.cisco.com/discuss/networking
xviii
• World-class networking training is available from Cisco. You can view current offerings at
this
URL:
http://www.cisco.com/en/US/learning/index.html
Cisco AS5400XM Universal Gateway Chassis Installation Guide
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CHA P TER
1
Overview
This chapter provides an overview of the Cisco AS5400XM universal gateway, a versatile voice and data
communications platform that provides high performance, high density, and hot swappability in only two
rack units. (See
The Cisco AS5400XM universal gateway is intended for large companies and service providers who
require dense and scalable solutions to create new multi-service access networks, replace existing
hardware, or expand and enhance their current access offering. The Cisco AS5400XM universal gateway
provides enhanced performance for processor-intensive voice and fax applications. The
Cisco
AS5400XM universal gateway provides you with a cost-effective platform for deploying the
widest range of IP-based services.
This chapter includes the following sections:
• Chassis Components, page 1-1
• Dial Feature Cards, page 1-3
• Power Supply, page 1-3
Figure 1-1 and Figure 1-2.)
• Specifications, page 1-4
Chassis Components
The Cisco AS5400XM universal gateway chassis has a motherboard, a high-speed backplane, and seven
slots for dial feature cards (DFCs) or voice feature cards (VFCs).
The backplane accepts DFC carrier cards which allow online insertion and removal (OIR) of the DFCs
and VFCs.
The chassis consists of the following components:
• One building integrated timing system (BITS) interface port
• One alarm port
• Two Gigabit Ethernet (2GE) LAN ports
• Two T serial ports for backhaul WAN support
• One fast console port for local administrative access
• An integral redundant AC or DC power supply, with two power input lines
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Cisco AS5400XM Universal Gateway Chassis Installation Guide
1-1
Product Serial Number Location
Figure 1-1 Cisco AS5400XM Universal Gateway Front Panel
Figure 1-2 Cisco AS5400XM Universal Gateway Rear Panel
Cisco AS5400XM
Chapter 1 Overview
SE
R
IE
S
122113
Product Serial Number Location
The serial number label for the Cisco AS5400XM universal gateway is located on the rear of the chassis,
on the right side. (See
Figure 1-3 Serial Number Location
Figure 1-3.)
29024
135341, 781-00410-01
SN: XXXNNNNXXXX
SN: XXXNNNNXXXX
1-2
Note The serial number for the Cisco AS5400XM universal gateway is 11 characters long.
Cisco AS5400XM Universal Gateway Chassis Installation Guide
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Chapter 1 Overview
Cisco Product Identification Tool
The Cisco Product Identification (CPI) tool provides detailed illustrations and descriptions showing
where to locate serial number labels on Cisco products. It includes the following features:
• A search option that allows browsing for models using a tree-structured product hierarchy
• A search field on the final results page making it easier to look up multiple products
• End-of-sale products are clearly identified in results lists
The tool streamlines the process of locating serial number labels and identifying products. Serial number
information expedites the entitlement process and is important for access to support services.
The Cisco Product Identification tool can be accessed at the following URL:
http://tools.cisco.com/Support/CPI/index.do
Dial Feature Cards
Each dial feature card (DFC) is a 5.1 by 13 inch PCI-based interface board. The following is a brief
description of the trunk types supported:
• North American robbed-bit signaling (RBS) is supported on T1 trunks, including a variety of North
American RBS protocol, framing, and encoding types on these trunks.
Cisco Product Identification Tool
• Channel-associated signaling (CAS) is supported for E1 trunks, with R2 signaling.
• Many countries require an E1 R2 variant. Per-country defaults are provided for supervisory and
• The CT3 DFC provides physical line termination for a channelized T3 ingress trunk line, and it uses
• Universal access (analog modem or digital calls) is supported when an interface is configured for
In any single DFC slot, you can install your choice of:
• One T1 dial feature card
• One E1 dial feature card
• One T3 dial feature card
Note The Cisco AS5400XM universal gateway supports only one type of WAN DFC at a time. For more
information, see the “Mixing WAN DFCs” section on page 4-2.
Power Supply
The power system consists of a fully redundant switching power supply with two AC (or DC) inputs to
the main power modules. Each input and output is 100 percent fully redundant, with dual fans for added
reliability.
inter-register signaling.
an onboard multiplexer to multiplex 28 channelized T1 lines into a single channelized T3 line.
ISDN PRI signaling. PRI signaling is available for both T1 and E1 trunks.
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1-3
Specifications
The output of each power module is rated at 300 watts (nonredundant mode), and is composed of four
independent output voltages: 3.3V, 5V, 12V and –12V. AC input units have power factor correction and
low harmonic distortion. Units that are in redundant mode run at one-half the power capability. If a
power supply failure occurs, these units are capable of powering the complete system either at the input
side or the DC load side. Power failures are reported through environmental monitoring software.
Note The grounding architecture for the Cisco AS5400XM universal gateway is isolated DC return (DC-I).
Specifications
Table 1-1 provides system specifications for the Cisco AS5400XM universal gateway.
Ta b l e 1-1 Specifications
Description Specification
Dimensions (H x W x D) 3.5 x 17.5 x 18.25 in. (8.89 x 44.45 x 46.36 cm)
Weight 35 lb maximum (15.8 kg)
Processor 250 MHz (Cisco AS5400XM universal gateway)
Operating environment 32 to 104° F (0 to 40° C)
Nonoperating temperature –40 to 185° F (–40 to 85° C)
Operating humidity 5 to 95%, noncondensing
Noise level 70 dB1 @ 3 ft (0.914 m)
Input voltage, AC power supply
Current
Frequency
Power factor
Input AC power
Input voltage, DC power supply
Maximum input current
Typical input current
Efficiency
Input DC power
WAN interface options T1, E1, T3
Serial interfaces (for backhaul WAN support) 2 serial line interfaces
LAN interface options Gigabit Ethernet 10/100/1000BASE-T (RJ-45)
Console and auxiliary ports Asynchronous serial (RJ-45)
Regulatory compliance See the Regulatory Compliance and Safety
1. dB = decibels.
2. VAC = volts alternating current.
3. VDC = volts direct current.
Chapter 1 Overview
100 to 240 VAC2; –10%, +6% tolerance
5 to 2A
50/60 Hz
0.80 to 0.95
200 to 400W (maximum)
–48 to –60 VDC3; –10%, +6% tolerance
9.0A
2.0 to 4.0A
63%
200 to 400W (maximum)
Information publication that came with your gateway.
1-4
Cisco AS5400XM Universal Gateway Chassis Installation Guide
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Preparing to Install
This chapter describes the tasks you must perform before you begin to install the universal gateway and
includes the following sections:
• Safety Recommendations, page 2-1
• Required Tools and Equipment, page 2-3
• Preparing to Connect to a Network, page 2-3
Safety Recommendations
Any device that uses electricity must be handled carefully; follow these guidelines to ensure general
safety:
• Keep the chassis area clear and dust-free during and after installation.
CHA P TER
2
• Put the removed chassis cover in a safe place.
• Keep tools away from walk areas where you and others could fall over them.
• Do not wear loose clothing that could get caught in the chassis. Fasten your tie or scarf and roll up
your sleeves.
• Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
• Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
Warning
Ultimate disposal of this product should be handled according to all national laws and regulations.
Statement 1040
Maintaining Safety with Electricity
Warning
Before working on equipment that is connected to power lines, remove jewelry (including rings,
necklaces, and watches). Metal objects will heat up when connected to power and ground and can
cause serious burns or weld the metal object to the terminals.
Follow these guidelines when you work on equipment powered by electricity.
• Locate the emergency power-OFF switch for the room in which you are working. Then, if an
electrical accident occurs, you can act quickly to turn OFF the power.
Statement 43
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Cisco AS5400XM Universal Gateway Chassis Installation Guide
2-1
Safety Recommendations
• Before working on the system, unplug the power cord.
• Disconnect all power before doing the following:
–
Installing or removing a chassis
–
Working near power supplies
Chapter 2 Preparing to Install
Warning
Warning
Warning
When installing or replacing the unit, the ground connection must always be made first and
disconnected last.
• Never assume that power is disconnected from a circuit. Always check.
Read the installation instructions before connecting the system to the power source.
• Look carefully for possible hazards in your work area, such as moist floors, ungrounded power
Statement 1046
Statement 1004
extension cables, frayed power cords, and missing safety grounds.
• If an electrical accident occurs, proceed as follows:
–
Use caution; do not become a victim yourself.
–
Turn OFF power to the system.
–
If possible, send another person to get medical aid. Otherwise, assess the condition of the victim
and then call for help.
–
Determine if the person needs rescue breathing or external cardiac compressions; then take
appropriate action.
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that
a fuse or circuit breaker no larger than 120
phase conductors (all current-carrying conductors).
VAC, 15A U.S. (240 VAC, 10A international) is used on the
Statement 13
Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD damage occurs
when electronic components are improperly handled and can result in complete or intermittent failures.
Always follow ESD-prevention procedures when you remove and replace components. Ensure that the
chassis is electrically connected to earth ground. Wear an ESD-preventive wrist strap, ensuring that it
makes good skin contact. Connect the grounding clip to an unpainted surface of the chassis frame to
safely ground unwanted ESD voltages. To guard against ESD damage and shocks, the wrist strap and
cord must operate properly. If no wrist strap is available, ground yourself by touching the metal part of
the chassis.
Caution For safety, periodically check the resistance value of the antistatic strap, which should be between 1 and
10 megohm (Mohm).
Cisco AS5400XM Universal Gateway Chassis Installation Guide
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Chapter 2 Preparing to Install
Required Tools and Equipment
The following items are included with the universal gateway:
• 19- and 24-inch rack-mount kits
• Rubber feet for desktop installation
• RJ-45-to-DB-9 female DTE adapter (labeled TERMINAL)
• RJ-45-to-DB-25 female DTE adapter (labeled TERMINAL)
• RJ-45-to-DB-25 male DCE adapter (labeled MODEM)
• RJ-45-to-RJ-45 rollover console cable
• ESD-preventive wrist strap
• Nylon cable tie
• Cable tie holder
• Grounding lug
You might need the following equipment, which is not included:
Required Tools and Equipment
• Straight-through RJ-45-to-RJ-45 cable for an Ethernet connection
Caution To comply with the intra-building lightning surge requirements of GR-1089-CORE, Issue III, October
2002, you must use a shielded cable when connecting to either of the Cisco
gateway Ethernet ports. The cable must consist of shielded cable terminated by shielded connectors on
both ends, with the cable shield material tied to both connectors.
• Ethernet hub or PC with a network interface card for Ethernet LAN connections
• One breakout cable consisting of a 36-pin connector connected to eight RJ-45 adapters for CT1/CE1
connections
• 75-ohm coaxial cable for a CT3 connection
• PC running terminal emulation software for local administrative access
• Modem for remote administrative access
Preparing to Connect to a Network
When you set up the chassis, consider distance limitations and potential electromagnetic interference
(EMI) as defined by the Electronic Industries Association
AS5400XM universal
(EIA).
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Warning
Hazardous network voltages are present in WAN ports regardless of whether power to the router is
OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching
cables, detach the end away from the router first.
Cisco AS5400XM Universal Gateway Chassis Installation Guide
Statement 77
2-3
Preparing to Connect to a Network
Chapter 2 Preparing to Install
Warning
The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact.
Do not attempt to tamper with or open any public telephone operator (PTO)-provided equipment or
connection hardware. Any hardwired connection (other than by a nonremovable,
connect-one-time-only plug) must be made only by PTO staff or suitably trained engineers.
Statement 23
Network Specifications
Table 2-1 lists the network specifications to consider before connecting a T1 DFC to a network.
Ta b l e 2-1 T1 Network Specifications
Description Specification
Line rate 1.544 Mbps
Data rate (per port) number x 56 or number x 64 kbps, where number = 1 to 24
Standards AT&T Pub. 62411, 54016, and 43081, and ANSI T1.403
Input impedance 100 ohms per port
Table 2-2 lists the network specifications to consider before connecting an E1 DFC to a network.
Ta b l e 2-2 E1 Network Specifications
Description Specification
Line rate 2.048 Mbps
Data rate (per port) number x 56 or number x 64 kbps, where number = 1 to 31.
Input impedance 75 or 120-ohms per port
Note The factory default setting for the E1 ports is 120 ohms. Use a
software command to change the impedance.
Table 2-3 lists the network specifications to consider before connecting a T3 DFC to a network.
Ta b l e 2-3 T3 Network Specifications
Description Specification
Line rate 44.736 Mbps
Data rates 672 DS0 channels at 64 kbps
Note For information on installing and removing dial feature cards, see the Cisco AS5350XM and
Cisco AS5400XM Universal Gateways Card Installation Guide.
2-4
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Chapter 2 Preparing to Install
Ethernet Connections
Two Gigabit Ethernet (GE) ports are RJ-45 ports located on the rear panel of the chassis: GE0 and GE1
(selectable). To configure the Ethernet ports, see the Cisco
Gateways Software Configuration Guide. Both ports use unshielded twisted-pair (UTP) cable and
require Category 5 cable. The maximum segment distance is 328 feet (100 meters). UTP cables look like
the cables used for ordinary telephones; however, UTP cables meet certain electrical standards that
telephone cables do not. Cables are not included.
Caution To comply with the intra-building lightning surge requirements of GR-1089-CORE, Issue III, October
2002, you must use a shielded cable when connecting to either of the Cisco
gateway Ethernet ports. The cable must consist of shielded cable terminated by shielded connectors on
both ends, with the cable shield material tied to both connectors.
Console and Auxiliary Ports
The chassis includes an asynchronous serial console port and an auxiliary port. The console and
auxiliary ports provide access either locally (with a console terminal) or remotely (with a modem). This
section discusses important cabling information to consider before connecting a console terminal (an
ASCII terminal or PC running terminal emulation software) to the console port or modem to the
auxiliary port.
Preparing to Connect to a Network
AS5350XM and Cisco AS5400XM Universal
AS5400XM universal
Console Port
Auxiliary Port
The chassis includes an EIA/TIA-232 asynchronous serial console port (RJ-45). Depending on the cable
and the adapter used, this port appears as a data terminal equipment (DTE) or data communications
equipment (DCE) device at the end of the cable. Your chassis arrives with cables and adapters to connect
a console terminal (an ASCII terminal or PC running terminal emulation software) to the console port.
To connect an ASCII terminal to the console port, use the RJ-45 rollover cable with the female
RJ-45-to-DB-25 adapter (labeled TERMINAL).
To connect a PC running terminal emulation software to the console port, use the RJ-45 rollover cable
with the female RJ-45-to-DB-9 adapter (labeled TERMINAL). The default parameters for the console
port are 9600 baud, 8
flow control.
For detailed information about installing a console terminal, see Chapter 3, “Installing the
Cisco AS5400XM Universal Gateway.” See Appendix C, “Cabling Specifications,” for cable and port
pinouts.
The chassis includes an EIA/TIA-232 asynchronous serial auxiliary port (RJ-45) that supports flow
control. Depending on the cable and the adapter used, this port will appear as a DTE or DCE device at
the end of the cable. Your chassis arrives with a cable and an adapter to connect a modem to the auxiliary
port. To connect a modem to the auxiliary port, use the RJ-45 rollover cable with the male
RJ-45-to-DB-25 adapter (labeled MODEM).
For detailed information about connecting devices to the auxiliary port, see Chapter 3, “Installing the
Cisco AS5400XM Universal Gateway.” See Appendix C, “Cabling Specifications,” for cable and port
pinouts.
data bits, no parity, and 2 stop bits. The console port does not support hardware
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Preparing to Connect to a Network
2T Serial Ports
Chapter 2 Preparing to Install
Two high-speed 12-in-1 serial ports on the rear panel of the chassis provide backhaul WAN and IP
support.
The following types of serial interface standards (in DTE or DCE devices) are supported:
• EIA/TIA-232
• EIA/TIA-449
• EIA/TIA-530
• EIA/TIA-530A
• EIA/TIA-X.21
• CCITT V.35
Each port supports up to 8 Mbps.
For detailed information about connecting devices to the serial ports, see Chapter 3, “Installing the
Cisco AS5400XM Universal Gateway.” See Appendix C, “Cabling Specifications,” for cable and port
pinouts.
Alarm Port
The three pins on the alarm port are connected to the output of a relay. This relay is controlled by system
software. With the alarm ports connected and configured, Cisco
detect the failure events that are configured and turns on the alarm when it detects any failure event.
For detailed information about connecting devices to the alarm port, see Chapter 3, “Installing the
Cisco AS5400XM Universal Gateway.” See Appendix C, “Cabling Specifications,” for cable and port
pinouts.
BITS Port
The BITS port is a coaxial interface that provides external synchronized clocking through a timing signal
generator (TSG).
For detailed information about connecting devices to the BITS port, see Chapter 3, “Installing the
Cisco AS5400XM Universal Gateway.” See Appendix C, “Cabling Specifications,” for cable and port
pinouts.
Power Supply Considerations
Check the power at your site to ensure that you are receiving “clean” power (free of spikes and noise).
Install a power conditioner if necessary.
IOS software polls every one second to
2-6
Warning
Cisco AS5400XM Universal Gateway Chassis Installation Guide
The device is designed to work with TN power systems.
Statement 19
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Chapter 2 Preparing to Install
Preparing to Connect to a Network
Warning
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that
a fuse or circuit breaker no larger than 120
phase conductors (all current-carrying conductors).
VAC, 15A U.S. (240 VAC, 10A international) is used on the
Statement 13
The universal gateway AC power supply includes the following features:
• Full range operation—100 to 240 VAC.
• All units include a 6-foot (1.8-m) electrical power cord. (A label near the power cord indicates the
correct voltage, frequency, and current draw for the unit.)
For detailed information about connecting power, see Chapter 3, “Installing the Cisco AS5400XM
Universal Gateway.” For information on replacing the power supply, see Appendix B, “Replacing the
Power Supply.”
Caution In a DC power supply installation, do not connect the 48 VDC Return to chassis ground at the
Cisco
AS5400XM universal gateway. A single-point ground is recommended at the power distribution
rack.
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Preparing to Connect to a Network
Chapter 2 Preparing to Install
2-8
Cisco AS5400XM Universal Gateway Chassis Installation Guide
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