Cisco AS5400HPX, 5428 - SN Router, SN5420-FCM-GEM - SN 5420 Router, AS5400 Installation Manual

Cisco AS5400 Universal Gateway Chassis Installation Guide
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Text Part Number: OL-2847-02 0A
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The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
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Cisco AS5400 Universal Gateway Chassis Installation Guide
Copyright © 2000-2004, Cisco Systems, Inc. All rights reserved.
Preface vii
Document Organization vii
Document Conventions viii
Obtaining Documentation x
World Wide Web x Documentation CD-ROM xi Ordering Documentation xi Documentation Feedback xi
Obtaining Technical Assistance xi
Cisco.com xii Technical Assistance Center xii
Related Documentation xiii
CONTENTS
CHAPTER
CHAPTER
New Hardware Features xiii
1 Overview 1-1
Chassis Components 1-1
Dial Feature Cards (DFCs) 1-2
Power Supply 1-3
Specifications 1-3
2 Preparing to Install 2-1
Safety Recommendations 2-1
Maintaining Safety with Electricity 2-2 Preventing Electrostatic Discharge Damage 2-3
Required Tools and Equipment 2-3
Preparing to Connect to a Network 2-3
Network Specifications 2-4 Ethernet Connections 2-5 Console and Auxiliary Ports 2-5 2T Serial Ports 2-6 Alarm Port 2-6 BITS Port 2-6 Power Supply Considerations 2-7
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Contents
CHAPTER
CHAPTER
3 Installing the Cisco AS5400 and Cisco AS5400HPX Universal Gateways 3-1
Setting Up the Chassis 3-2
Setting the Chassis on a Desktop 3-2 Rack-Mounting the Chassis 3-3
Connecting to the Network 3-5
Connecting to an Ethernet Network 3-6 Connecting to a WAN 3-7
Connecting the Console Terminal and Modem 3-9
Connecting to the Console Port 3-9 Connecting a Modem to the Auxiliary Port 3-10
Connecting to the BITS Port 3-11
Connecting to the Alarm Port 3-12
Supplying Power 3-13
Connecting the AC Power Cord 3-14 Wiring the DC Power Supply 3-14
Where to Go Next 3-16
4 Troubleshooting 4-1
APPENDIX
LEDs 4-1
Mixing WAN DFCs 4-3
Environment Monitoring 4-4
Displaying Environment Status 4-5
Using the Bantam Jacks for Test Port Functionality 4-7
Monitoring Mode for the T1, E1, and T3 DFCs 4-7 Drop and Insert Mode for the CT3 DFC 4-7
Troubleshooting Network Interfaces 4-8
Flash Memory Installation 4-8
Cisco AS5400HPX Images 4-8
Getting Help 4-9
A Replacing Memory Components A-1
Removing the Chassis Cover A-1
Required Tools A-1 Safety Recommendations A-1 Chassis Cover Removal A-2
Replacing the Boot ROM A-5
Required Tools and Equipment A-5
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Boot ROM Replacement A-5
Replacing SDRAM DIMMs A-7
Required Tools and Equipment A-7 SDRAM DIMM Replacement A-7
Replacing Flash Memory SIMMs A-9
Flash Memory Identification A-10 Required Tools and Equipment A-11 Flash Memory SIMM Replacement A-11
Replacing the Chassis Cover A-13
Required Tools and Equipment A-13 Chassis Cover Replacement A-13
Contents
APPENDIX
APPENDIX
B Replacing the Power Supply B-1
Safety Recommendations B-1
Required Tools and Equipment B-2
Removing the Chassis Cover B-3
Removing the Power Supply B-5
Installing the Power Supply B-11
Replacing the Chassis Cover B-18
Verifying the Status of the Redundant Power Supply B-21
Configuring the Power Supply Alarm B-21
Verify Alarm Configuration B-22
C Cabling Specifications C-1
Console and Auxiliary Port Cables and Pinouts C-1
Identifying a Rollover Cable C-2 Console Port Cables and Pinouts C-2 Auxiliary Port Signals and Pinouts C-4
Ethernet Port Pinouts C-4
BITS Cable and Port Pinouts C-5
Alarm Port Pinouts C-5
Bantam Jack Port Pinouts C-6
INDEX
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Contents
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Preface
This preface describes the objectives and organization of this document and explains how to find additional information on related products and services. This chapter contains the following sections:
Document Organization, page vii
Document Conventions, page viii
Obtaining Documentation, page x
Obtaining Technical Assistance, page xi
Related Documentation, page xiii
New Hardware Features, page xiii
Document Organization
This publication is designed for people who have some experience installing networking equipment such as routers, hubs, servers, and switches. The person installing the server should be familiar with electronic circuitry and wiring practices and have experience as an electronic or electromechanical technician.
Table 1 describes the contents of each chapter in this document.
Ta b l e 1 Organization
Chapter Title Description
Chapter 1 Overview Overview of the Cisco AS5400 universal gateway.
Chapter 2 Preparing to Install Describes the tasks you must perform before you begin to
Chapter 3 Installing the Cisco AS5400
and Cisco AS5400HPX Universal Gateways
Chapter 4 Troubleshooting Describes how to troubleshoot the chassis by referring to
Appendix A Replacing Memory
Components
Appendix B Replacing the Power Supply Describes how to replace the power supply.
Appendix C Cabling Specifications Describes cabling and pinout information for the chassis.
install the chassis.
Describes the tasks you must perform to install the Cisco
AS5400 and Cisco AS5400HPX chassis.
the chassis LEDs.
Describes how to replace memory chips in the chassis field-replaceable units.
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Document Conventions
Document Conventions
This publication uses the following conventions to convey instructions and information.
Convention Description
boldface font Commands and keywords.
italic font Variables for which you supply values.
[ ] Keywords or arguments that appear within square brackets are optional.
{x | y | z} A choice of required keywords appears in braces separated by vertical bars.
Preface
You must select one.
screen font
boldface screen
Examples of information displayed on the screen.
Examples of information you must enter.
font
< > Nonprinting characters, for example passwords, appear in angle brackets in
contexts where italic font is not available.
[ ] Default responses to system prompts appear in square brackets.
Note Means reader take note. Notes contain helpful suggestions or references to additional
information and material.
Timesaver This symbol means the described action saves time. You can save time by performing the
action described in the paragraph.
Caution This symbol means reader be careful. In this situation, you might do something that could
result in equipment damage or loss of data.
Tips This symbol means the following information will help you solve a problem. The tips
information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.
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Document Conventions
Warning
Waarschuwing
Varoitus
Attention
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere voorschriften) raadplegen dat bij dit toestel is ingesloten.
Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten noudattaminen ja tietoa turvallisuudesta).
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d’avertissements figurant dans cette publication, consultez le document Regulatory Compliance and Safety Information (Conformité aux règlements et consignes de sécurité) qui accompagne cet appareil.
Warnung
Avvertenza
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Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Dokument Regulatory Compliance and Safety Information (Informationen zu behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät geliefert wurde.
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo.
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Obtaining Documentation
Preface
Advarsel
Aviso
¡Advertencia!
Varning!
Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i dokumentet Regulatory Compliance and Safety Information (Overholdelse av forskrifter og sikkerhetsinformasjon) som ble levert med denne enheten.
Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Para ver as traduções dos avisos que constam desta publicação, consulte o documento Regulatory Compliance and Safety Information (Informação de Segurança e Disposições Reguladoras) que acompanha este dispositivo.
Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. Para ver una traducción de las advertencias que aparecen en esta publicación, consultar el documento titulado Regulatory Compliance and Safety Information (Información sobre seguridad y conformidad con las disposiciones reglamentarias) que se acompaña con este dispositivo.
Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning.
Obtaining Documentation
These sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com
Translated documentation is available at this URL:
http://www.cisco.com/public/countries_languages.shtml
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Preface
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
You can order Cisco documentation in these ways:
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from
the Networking Products MarketPlace:
http://www.cisco.com/cgi-bin/order/order_root.pl
Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription
Store:
http://www.cisco.com/go/subscription
Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 in North America, by calling 800
Obtaining Technical Assistance
526-7208 or, elsewhere
553-NETS (6387).
Documentation Feedback
You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the “Leave Feedback” section at the bottom of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:
Cisco Systems Attn: Document Resource Connection 170 West Tasman Drive San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
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Obtaining Technical Assistance
Cisco.com
Preface
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you with these tasks:
Streamline business processes and improve productivity
Resolve technical issues with online support
Download and test software packages
Order Cisco learning materials and merchandise
Register for online skill assessment, training, and certification programs
If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL:
http://www.cisco.com
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web
Site and the Cisco TAC Escalation Center.
Cisco TAC inquiries are categorized according to the urgency of the issue:
Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities,
product installation, or basic product configuration.
Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably
impaired, but most business operations continue.
Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects
of business operations. No workaround is available.
Priority level 1 (P1)—Your production network is down, and a critical impact to business operations
will occur if service is not restored quickly. No workaround is available.
The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:
http://www.cisco.com/tac
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
http://www.cisco.com/register/
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Preface
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web
Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
Related Documentation
Related Documentation
This guide describes how to install and maintain the Cisco AS5400 universal gateway chassis. You will also need the following publications to configure the universal gateway:
Refer to the Cisco AS5400 Universal Gateway Regulatory Compliance and Safety Information guide
to familiarize yourself with safety guidelines.
Use the Cisco AS5350 and Cisco AS5400 Universal Gateway Card Installation Guide to install,
replace, and troubleshoot cards and modules.
Refer to the Cisco AS5350 and Cisco AS5400 Universal Gateway Software Configuration Guide for
basic software configuration instructions.
Refer to the appropriate Cisco IOS software configuration guides, command reference publications,
Dial Solutions Configuration Guide, and the Dial Solutions Command Reference for more advanced configuration topics. These publications are available on the Documentation CD-ROM that came with your universal gateway, on the World Wide Web from Cisco’s home page, or you can order printed copies.
New Hardware Features
A description of new hardware features available after the release of this document can be found at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5400/index.htm
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New Hardware Features
Preface
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CHA P TER
Overview
This chapter provides an overview of the Cisco AS5400 and Cisco AS5400HPX universal gateways, a versatile voice and data communications platform that provides high performance, high density, and hot swappability in only two rack units. (See
The Cisco AS5400 and Cisco AS5400HPX are intended for large companies and service providers who require dense and scalable solutions to create new multi-service access networks, replace existing hardware, or expand and enhance their current access offering. The Cisco AS5400HPX provides enhanced performance for processor-intensive voice and fax applications. The Cisco Cisco
AS5400HPX provide you with a cost-effective platform for deploying the widest range of IP based
services.
Note Unless specifically noted, all references to the Cisco AS5400 also apply to the
Cisco AS5400HPX.
This chapter includes the following sections:
Chassis Components, page 1-1
Dial Feature Cards (DFCs), page 1-2
Figure 1-1 and Figure 1-2.)
1
AS5400 and
Power Supply, page 1-3
Specifications, page 1-3
Chassis Components
The Cisco AS5400 universal gateway chassis has a system board, high-speed backplane, and seven slots for dial feature cards (DFCs). The chassis includes four backplane slots. Three backplane slots accept DFC carrier cards and the other backplane slot accepts one DFC. Each DFC carrier card accepts two DFCs which allow online insertion and removal (OIR).
Tips To help identify your universal gateway, starting with Cisco IOS Release 12.2(11)T, the
show version and show diag commands will identify the universal gateway as an AS5400 or AS5400HPX. Prior to this release, these commands showed the universal gateway as an AS5400, even if it was an AS5400HPX.
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1-1
Dial Feature Cards (DFCs)
Chapter 1 Overview
The chassis consists of the following components:
One Building Integrated Timing System (BITS) interface port
One alarm port
Two Fast Ethernet (2FE) LAN ports
Two T serial ports for backhaul WAN support
One fast console port for local administrative access
An integral redundant AC or DC power supply, with two power input lines
Figure 1-1 Cisco AS5400 Front Panel
29023
Figure 1-2 Cisco AS5400 Rear Panel
Dial Feature Cards (DFCs)
Each DFC is a 5.1 by 13 inch PCI-based interface board. The following is a brief description of the trunk types supported:
North American robbed-bit signaling (RBS) is supported on T1 trunks, including a variety of North
American RBS protocol, framing, and encoding types on these trunks.
CAS is supported for E1 trunks, with R2 signaling.
Many countries require an E1 R2 variant. Per-country defaults are provided for supervisory and
inter-register signaling.
The CT3 DFC provides physical line termination for a channelized T3 ingress trunk line, and it uses
an onboard multiplexer to multiplex 28 channelized T1 lines into a single channelized T3 line.
29024
Universal access (analog modem or digital calls) is supported when an interface is configured for
ISDN PRI signaling. PRI signaling is available for both T1 and E1 trunks.
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Chapter 1 Overview
In any single DFC slot, you can install your choice of:
One T1 dial feature card
One E1 dial feature card
One T3 dial feature card
Note The Cisco AS5400 supports only one type of WAN DFC at a time. For more information,
see the “Mixing WAN DFCs” section on page 4-3.
Power Supply
The power system is comprised of a fully redundant switching power supply with two AC (or DC) inputs to the main power modules. Each input and output is 100 percent fully redundant, with dual fans for added reliability.
The output of each power module is rated at 300 watts (nonredundant mode), and is composed of four independent output voltages: 3.3V, 5V, 12V and -12V. AC input units have power factor correction, and low harmonic distortion. Units that are in redundant mode run at one-half the power capability. If a power supply failure occurs, these units are capable of powering the complete system either at the input side or the DC load side. Power failures are reported through environmental monitoring software.
Power Supply
Specifications
Table 1-1 provides system specifications for the Cisco AS5400.
Ta b l e 1-1 Specifications
Description Specification
Dimensions (H x W x D) 3.5 x 17.5 x 18.25 in. (8.89 x 44.45 x 46.36 cm)
Weight 35 lb maximum (15.8 kg)
Processor 250 MHz (Cisco AS5400)
Operating environment 32 to 104° F (0 to 40° C)
Nonoperating temperature –40 to 185° F (–40 to 85° C)
Operating humidity 5 to 95%, noncondensing
Noise level 70 dB1 @ 3 ft (0.914 m)
390 MHz (Cisco AS5400HPX)
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Specifications
Chapter 1 Overview
Table 1-1 Specifications (continued)
Description Specification
Input voltage, AC power supply Current Frequency Power factor Input AC power
Input voltage, DC power supply Maximum input current Typical input current Efficiency Input DC power
WAN interface options T1, E1, T3
Serial interfaces (for backhaul WAN support) 2 serial line interfaces
LAN interface options Fast Ethernet 10/100BASE-T (RJ-45)
Console and auxiliary ports Asynchronous serial (RJ-45)
Regulatory compliance See the Regulatory Compliance and Safety
1. dB = decibels.
2. VAC = volts alternating current.
3. VDC = volts direct current.
100 to 240 VAC2; -10%, +6% tolerance 5 to 2A 50/60 Hz
0.80 to 0.95 200 to 400W (maximum)
–48 to –60 VDC3; -10%, +6% tolerance
9.0A
2.0 to 4.0A 63% 200 to 400W (maximum)
Information guide that came with your gateway.
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Preparing to Install
This chapter describes the tasks you must perform before you begin to install the universal gateway and includes the following sections:
Safety Recommendations, page 2-1
Required Tools and Equipment, page 2-3
Preparing to Connect to a Network, page 2-3
Note Unless specifically noted, all references to the Cisco AS5400 also apply to the
Cisco AS5400HPX.
Safety Recommendations
CHA P TER
2
Warning
Any device that uses electricity must be handled carefully; follow these guidelines to ensure general safety:
Keep the chassis area clear and dust-free during and after installation.
Put the removed chassis cover in a safe place.
Keep tools away from walk areas where you and others could fall over them.
Do not wear loose clothing that could get caught in the chassis. Fasten your tie or scarf and roll up
your sleeves.
Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
Ultimate disposal of this product should be handled according to all national laws and regulations. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
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Safety Recommendations
Maintaining Safety with Electricity
Chapter 2 Preparing to Install
Warning
Warning
Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or can weld the metal object to the terminals. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Follow these guidelines when you work on equipment powered by electricity.
Locate the emergency power-OFF switch for the room in which you are working. Then, if an
electrical accident occurs, you can act quickly to turn OFF the power.
Before working on the system, unplug the power cord.
Disconnect all power before doing the following:
Installing or removing a chassis
Working near power supplies
When installing the unit, the ground connection must always be made first and disconnected last. Do not work alone if potentially hazardous conditions exist. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Never assume that power is disconnected from a circuit. Always check.
Warning
Warning
Read the installation instructions before you connect the system to its power source. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Look carefully for possible hazards in your work area, such as moist floors, ungrounded power
extension cables, frayed power cords, and missing safety grounds.
If an electrical accident occurs, proceed as follows:
Use caution; do not become a victim yourself.
Turn OFF power to the system.
If possible, send another person to get medical aid. Otherwise, assess the condition of the victim and then call for help.
Determine if the person needs rescue breathing or external cardiac compressions; then take appropriate action.
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S.
VAC, 10A international) is used on the phase conductors (all current-carrying
(240 conductors). To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
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Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD damage occurs when electronic components are improperly handled and can result in complete or intermittent failures.
Always follow ESD-prevention procedures when you remove and replace components. Ensure that the chassis is electrically connected to earth ground. Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the grounding clip to an unpainted surface of the chassis frame to safely ground unwanted ESD voltages. To guard against ESD damage and shocks, the wrist strap and cord must operate properly. If no wrist strap is available, ground yourself by touching the metal part of the chassis.
Caution For safety, periodically check the resistance value of the antistatic strap, which should be
between 1 and 10 megohm (Mohm).
Required Tools and Equipment
Required Tools and Equipment
The following items are included with the universal gateway:
19- and 24-inch rack-mount kits
Rubber feet for desktop installation
RJ-45-to-DB-9 female DTE adapter (labeled TERMINAL)
RJ-45-to-DB-25 female DTE adapter (labeled TERMINAL)
RJ-45-to-DB-25 male DCE adapter (labeled MODEM)
RJ-45-to-RJ-45 rollover console cable
ESD-preventive wrist strap
Nylon cable tie
Cable tie holder
Grounding lug
You might need the following equipment, which is not included:
Straight-through RJ-45-to-RJ-45 cable for an Ethernet connection
Ethernet hub or PC with a network interface card for Ethernet LAN connections
One breakout cable consisting of a 36-pin connector connected to eight RJ-45 adapters for CT1/CE1
connections
75-ohm coaxial cable for a CT3 connection
PC running terminal emulation software for local administrative access
Modem for remote administrative access
Preparing to Connect to a Network
When you set up the chassis, consider distance limitations and potential electromagnetic interference (EMI) as defined by the Electronic Industries Association
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(EIA).
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Preparing to Connect to a Network
Chapter 2 Preparing to Install
Warning
Warning
Hazardous network voltages are present in WAN ports regardless of whether power to the router is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the router first. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact. Do not attempt to tamper with or open any public telephone operator (PTO)-provided equipment or connection hardware. Any hardwired connection (other than by a nonremovable, connect-one-time-only plug) must be made only by PTO staff or suitably trained engineers. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Network Specifications
Table 2-1 lists the network specifications to consider before connecting a T1 DFC to a network.
Ta b l e 2-1 T1 Network Specifications
Description Specification
Line rate 1.544 Mbps
Data rates (per port)
Standards AT&T Pub. 62411, 54016, and 43081,
Input impedance
number x 56 or number x 64 kbps, where number = 1 to 24
and ANSI T1.403
100-ohms per port
Table 2-2 lists the network specifications to consider before connecting an E1 DFC to a network.
Ta b l e 2-2 E1 Network Specifications
Description Specification
Line rate 2.048 Mbps
Data rate (per port)
Input impedance
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number x 56 or number x 64 kbps, where number = 1 to 31.
75 or 120-ohms per port
Note The factory default setting for the E1 ports is 120 ohm. Use a software
command to change the impedance.
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Chapter 2 Preparing to Install
Table 2-3 lists the network specifications to consider before connecting a T3 DFC to a network.
Ta b l e 2-3 T3 Network Specifications
Description Specification
Line rate 44.736 Mbps
Data rates 672 DS0 channels at 64 Kbps
Note For information on installing and removing dial feature cards, refer to the
Cisco AS5350 and Cisco AS5400 Universal Gateway Card Installation Guide.
Ethernet Connections
Two Fast Ethernet (FE) ports are RJ-45 ports located on the rear panel of the chassis: FE0 and FE1 (selectable). To configure the Ethernet ports, refer to the Cisco Gateway Software Configuration Guide. Both ports use unshielded twisted-pair (UTP) cable and require Category 5 cable. The maximum segment distance is 328 feet (100 meters). UTP cables look like the cables used for ordinary telephones; however, UTP cables meet certain electrical standards that telephone cables do not. Cables are not included.
Preparing to Connect to a Network
AS5350 and Cisco AS5400 Universal
Console and Auxiliary Ports
The chassis includes an asynchronous serial console port and an auxiliary port. The console and auxiliary ports provide access either locally (with a console terminal) or remotely (with a modem). This section discusses important cabling information to consider before connecting a console terminal (an ASCII terminal or PC running terminal emulation software) to the console port or modem to the auxiliary port.
Console Port
The chassis includes an EIA/TIA-232 asynchronous serial console port (RJ-45). Depending on the cable and the adapter used, this port appears as a data terminal equipment (DTE) or data communications equipment (DCE) device at the end of the cable. Your chassis arrives with cables and adapters to connect a console terminal (an ASCII terminal or PC running terminal emulation software) to the console port. To connect an ASCII terminal to the console port, use the RJ-45 rollover cable with the female RJ-45-to-DB-25 adapter (labeled TERMINAL).
To connect a PC running terminal emulation software to the console port, use the RJ-45 rollover cable with the female RJ-45-to-DB-9 adapter (labeled TERMINAL). The default parameters for the console port are 9600 baud, 8 flow control.
For detailed information about installing a console terminal, see Chapter 3, “Installing the Cisco AS5400
and Cisco AS5400HPX Universal Gateways.” See Appendix C, “Cabling Specifications” for cable and
port pinouts.
data bits, no parity, and 2 stop bits. The console port does not support hardware
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Preparing to Connect to a Network
Auxiliary Port
2T Serial Ports
Chapter 2 Preparing to Install
The chassis includes an EIA/TIA-232 asynchronous serial auxiliary port (RJ-45) that supports flow control. Depending on the cable and the adapter used, this port will appear as a DTE or DCE device at the end of the cable. Your chassis arrives with a cable and an adapter to connect a modem to the auxiliary port. To connect a modem to the auxiliary port, use the RJ-45 rollover cable with the male RJ-45-to-DB-25 adapter (labeled MODEM).
For detailed information about connecting devices to the auxiliary port, see Chapter 3, “Installing the
Cisco AS5400 and Cisco AS5400HPX Universal Gateways.” See Appendix C “Cabling Specifications
for cable and port pinouts.
Two high-speed 12-in-1 serial ports on the rear panel of the chassis provide backhaul WAN and IP support.
The following types of serial interface standards (in DTE/DCE) are supported:
EIA/TIA-232
Alarm Port
EIA/TIA-449
EIA/TIA-530
EIA/TIA-530A
EIA/TIA-X.21
CCITT V.35
Each port supports up to 8 Mbps.
For detailed information about connecting devices to the serial ports, see Chapter 3, “Installing the
Cisco AS5400 and Cisco AS5400HPX Universal Gateways.” See Appendix C “Cabling Specifications
for cable and port pinouts.
The three pins on the alarm port are connected to the output of a relay. This relay is controlled by system software. With the alarm ports connected and configured, Cisco detect the failure events that are configured and turns ON the alarm when it detects any failure event.
For detailed information about connecting devices to the alarm port, see Chapter 3, “Installing the
Cisco AS5400 and Cisco AS5400HPX Universal Gateways.” See Appendix C “Cabling Specifications
for cable and port pinouts.
IOS software polls every one second to
BITS Port
The BITS port is a coaxial interface that provides external synchronized clocking through a Timing Signal Generator (TSG).
For detailed information about connecting devices to the BITS port, see Chapter 3, “Installing the
Cisco AS5400 and Cisco AS5400HPX Universal Gateways.” See Appendix C “Cabling Specifications
for cable and port pinouts.
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Chapter 2 Preparing to Install
Power Supply Considerations
Check the power at your site to ensure that you are receiving “clean” power (free of spikes and noise). Install a power conditioner if necessary.
Preparing to Connect to a Network
Warning
The device is designed to work with TN power systems. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
The universal gateway AC power supply includes the following features:
Full range operation—100 to 240 VAC.
All units include a 6-foot (1.8-m) electrical power cord. (A label near the power cord indicates the
correct voltage, frequency, and current draw for the unit.)
For detailed information about connecting power, see Chapter 3, “Installing the Cisco AS5400 and
Cisco AS5400HPX Universal Gateways.” For information on replacing the power supply see Appendix B, “Replacing the Power Supply”
Warning
Caution In a DC power supply installation, do not connect the 48 VDC Return to chassis ground at
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120
VAC, 10A international) is used on the phase conductors (all current-carrying
(240 conductors). To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
VAC, 15A U.S.
the Cisco AS5400. A single-point ground is recommended at the power distribution rack.
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Preparing to Connect to a Network
Chapter 2 Preparing to Install
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CHA P TER
3
Installing the Cisco AS5400 and Cisco AS5400HPX Universal Gateways
This chapter guides you through the installation of the Cisco AS5400 and Cisco AS5400HPX universal gateways and includes the following sections:
Setting Up the Chassis, page 3-2
Connecting to the Network, page 3-5
Connecting the Console Terminal and Modem, page 3-9
Connecting to the BITS Port, page 3-11
Connecting to the Alarm Port, page 3-12
Supplying Power, page 3-13
Where to Go Next, page 3-16
Note Unless specifically noted, all references to the Cisco AS5400 also apply to the
Cisco AS5400HPX.
Warning
Warning
Warning
Only trained and qualified personnel should be allowed to install or replace this equipment. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
This equipment is intended to be grounded. Ensure that the host is connected to earth ground during normal use. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Incorrect connection of this or connected equipment to the general purpose outlet could result in a hazardous situation. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
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Setting Up the Chassis
Setting Up the Chassis
You can set the chassis on a desktop or install it in a rack. Use the procedure in this section that best meets the needs of your network:
Setting the Chassis on a Desktop
Rack-Mounting the Chassis
Chapter 3 Installing the Cisco AS5400 and Cisco AS5400HPX Universal Gateways
Warning
Warning
When installing the unit, the ground connection must always be made first and disconnected last. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security, and is controlled by the authority responsible for the location. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Setting the Chassis on a Desktop
The location of the chassis is extremely important for proper operation. Equipment placed too close together, inadequate ventilation, and inaccessible panels can cause malfunctions and shutdowns, and can make maintenance difficult. The following information will help you to plan the location of the chassis:
Plan for access to both front and rear panels of the chassis.
Ensure that the room where the chassis operates has adequate ventilation. Remember that electrical
equipment generates heat. Ambient air temperature may not cool equipment to acceptable operating temperatures without adequate ventilation.
Attach the rubber feet as shown in Figure 3-1. Rubber feet are included in the accessory kit that shipped with your universal gateway.
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Chapter 3 Installing the Cisco AS5400 and Cisco AS5400HPX Universal Gateways
Figure 3-1 Attaching the Rubber Feet
Setting Up the Chassis
Rack-Mounting the Chassis
This section describes how to rack-mount the chassis. The universal gateway arrives with 19-inch rack-mount brackets and larger brackets for use with a 23- or 24-inch rack. (See
The following information will help you plan your equipment rack configuration:
Enclosed racks must have adequate ventilation. Ensure that the rack is not congested, because each
unit generates heat. An enclosed rack should have louvered sides and a fan to provide cooling air. Heat generated by equipment near the bottom of the rack can be drawn upward into the intake ports of the equipment above.
When mounting a chassis in an open rack, ensure that the rack frame does not block the intake or
exhaust ports. If the chassis is installed on slides, check the position of the chassis when it is seated in the rack.
Baffles can isolate exhaust air from intake air, which also helps to draw cooling air through the
chassis. The best placement of the baffles depends on the airflow patterns in the rack, which can be found by experimenting with different configurations.
When equipment installed in a rack (particularly in an enclosed rack) fails, try operating the
equipment by itself, if possible. Power OFF other equipment in the rack (and in adjacent racks) to allow the unit under test a maximum of cooling air and clean power.
Install the chassis and external devices to which it will connect in a contiguous stack.
37208
Universal gateway
chassis bottom
Figure 3-2.)
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Setting Up the Chassis
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Chapter 3 Installing the Cisco AS5400 and Cisco AS5400HPX Universal Gateways
Warning
Before working on a chassis or working near power supplies, unplug the power cord on AC units; disconnect the power at the circuit breaker on DC units. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Required Tools and Equipment
You need the following tools and equipment to rack-mount the chassis:
Number 2 Phillips screwdriver (not included)
Screws for attaching the chassis to the rack (not included)
Standard rack-mount brackets (included)
Figure 3-2 Standard Rack-Mount Brackets
Bracket for 19-inch rack
H6028
Bracket for 23- or 24-inch rac
Installing in a Rack
Step 1 To install the chassis in a rack, attach the brackets as follows:
With the standard brackets on the side panels of the universal gateway and the front panel forward
Figure 3-3 Standard Bracket Installation—Front Panel Forward
or rear panel forward, as shown in
Figure 3-3 and Figure 3-4.
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