Cisco AIR-AP1020 - 1000 Series Lightweight Access Point, AP1020, AP1030 Quick Start Manual

Corporate Headquarters

Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 526-4100

AP1020/1030 Cisco Aironet 1000 Series IEEE 802.11a/b/g Lightweight Access P oints with External Antennas - Quick Start Guide

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THE SPECIFICATIONS AND INFORMATION REGA RDING THE P RODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE W ITH OUT NOT ICE. A LL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILIT Y FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRA NTY FO R THE A CCOMPA NYING PRODUCT A RE SET FORTH IN T HE INFORM ATION P ACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A di gital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was pr obabl y caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:

• Turn the television or radio antenna until the interference stops.

• Move the equipment to one side or the other of the television or radio.

• Move the equipment farther away from the television or radio.

• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Ci sco Systems, Inc. could void the FCC approval and negate your auth ority to op erate the product. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public

domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DO CUMENT FILES AND SOFTW ARE OF THESE SUPPL IERS ARE PROVIDED “AS IS” WITH

ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAI M ALL WARRANTIE S, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICUL AR PURPOS E AND NONINFRINGE MENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOS T PROFITS OR LOSS OR DAMAGE TO DATA ARISIN G OUT OF THE US E OR INABILI TY TO USE THIS MA NUAL, EVEN I F CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SU CH DAMA GES.

AP1020/1030 Cisco Aironet 1000 Series IEEE 802.11a/b/g Lightweight Access Points with External Antennas - Quick Start Guide

CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StrataView Plus, TeleRouter, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R)

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CONTENTS

Preface v

Organization v Conventions v Obtaining Documentation vi

Cisco.com vi Documentation DVD vi Ordering Documentation vii Documentation Feedback vii Cisco Product Security Overview vii Reporting Security Problems in Cisco Products viii

Obtaining Technical Assistance viii

Cisco Technical Support Website viii Submitting a Service Request ix Definitions of Service Request Severity ix

Obtaining Additional Publications and Information x

Installation and Configuration 1

ATTENTION! 2 Collecting Required Tools and Supplies 4 Pre-Installation Configuration 5

Preparing a Version 3.0 Cisco Aironet 1000 Series Lightweight Access Point 5

Alternate Method of Preparing a Version 3.0 Cisco Aironet 1000 Series Lightweight Access Point 8 Preparing Mounting Locations 12 Mounting the Cisco Aironet 1000 Series Lightweight Access Points 14

Ceiling Mount Base 14

Ceiling-Mount Clips 16

Projection Wall Mount 18

Flush Wall Mount 20 Returning MAC Information 22

APPENDIX

A Planning Notes A-1

About Cables A-1

About External Antennas A-2

About Mounting Options A-3

Contents

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About Mounting Options A-3 About Physical Security A-4 FCC Statements for Cisco Aironet 1000 Series Lightweight Access Points A-4 EU Regulatory Information A-5 Industry Canada Required User Information for Cisco Aironet 1000 Series Lightweight Access

Points

A-6

Safety Considerations A-6

NDEX

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Preface

This Guide contains several sections which will help you to install AP1020 and AP1030 Cisco Aironet 1000 Series IEEE 802.11a/b/g lightweight access points. These models contain internal 802.11a and

802.11b/g antennas and connectors for optional external 802.11a and 802.11b/g antennas. When you are installing AP1010 internal-antenna Cisco Aironet 1000 Series 802.11a/b/g lightweight

access points with internal 802.11a and 802.11b/g antennas and no connectors for optional external

802.11a and 802.11b/g antennas, please refer to the AP1010 Cisco Aironet 1000 Series IEEE

802.11a/b/g Lightweight Access Point Installation and Configuration Guide.

Organization

This guide is organized into the following sections:

• Installation and Configuration

• Collecting Required Tools and Supplies

• Pre-Installation Configuration

• Preparing Mounting Locations

• Mounting the Cisco Aironet 1000 Series Lightweight Access Points

• Returning MAC Information

Conventions

This publication uses these conventions to convey instructions and information: Command descriptions use these conventions:

• Commands and keywords are in boldface text.

• Arguments for which you supply values are in italic.

• Square brackets ([ ]) mean optional elements.

• Braces ({ }) group required choices, and vertical bars ( | ) separate the alternative elements.

• Braces and vertical bars within square brackets ([{ | }]) mean a required choice within an optional

element.

Interactive examples use these conventions:

• Terminal sessions and system displays are in screen font.

Preface

Obtaining Documentation

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• Information you enter is in boldface screen font.

• Nonprinting characters, such as passwords or tabs, are in angle brackets (< >).

Notes, cautions, and timesavers use these conventions and symbols:

Tip Means the following will help you solve a problem. The tips information might not be troubleshooting

or even an action, but could be useful information.

Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in

this manual.

Caution Means reader be careful. In this situation, you might do something that could result equipment damage

or loss of data.

Warning

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation DVD

Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit.

Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.

Preface

Obtaining Documentation

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Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

Cisco Marketplace:

http://www.cisco.com/go/marketplace/

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

• Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from

the Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

• Nonregistered Cisco.com users can order documentation through a local account representative by

calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).

Documentation Feedback

You can send comments about technical documentation to bug-doc@cisco.com. You can submit comments by using the response card (if present) behind the front cover of your

document or by writing to the following address: Cisco Systems

Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883

We appreciate your comments.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

• From this site, you can perform these tasks:

• Report security vulnerabilities in Cisco products.

• Obtain assistance with security incidents that involve Cisco products.

• Register to receive security information from Cisco.

A current list of security advisories and notices for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

Preface

Obtaining Technical Assistance

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If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure pro ducts. W e test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, c ontact PSIRT:

• Emergencies — security-alert@cisco.com

• Nonemergencies — psirt@cisco.com

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive

information that you send to Cisco. PSIRT can work from encrypted informat ion that is compatible with PGP versions 2.x through 8.x. Never use a re voked or an expired encryption ke y. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:

http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on

In an emergency, you can also reach PSIRT by telephone:

• 1 877 228-7302

• 1 408 525-6532

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support W ebsit e on Cisco.com features e xtensi v e online support resou rces. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is a v ailable 24 hours a day, 365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Preface

Obtaining Technical Assistance

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Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web

or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your netw ork is minimally impaired o r for wh ich you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 an d S2 service r equests to help k eep your bu siness operations running smoothly.

To open a service request by telephone, use one of the following numbers: Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55 USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

• Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations.

You and Cisco will commit all necessary resources around the clock to resolve the situation.

• Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of

your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

• Severity 3 (S3)—Operational performance of your network is impaired, but most business

operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

• Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation,

or configuration. There is little or no effect on your business operations.

Preface

Obtaining Additional Publications and Information

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Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solu tio ns is available from various online and printed sources.

• Cisco Marketplace provides a v ariety of Cisco boo ks, reference guides, and logo merchandise. Visit

Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

• Cisco Press publishes a wide range of general networking, training and certification titles. Both new

and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

• Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and

networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cis co products an d solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies

learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this UR L:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering

professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this UR L:

http://www.cisco.com/ipj

• World-class networking training is available from Cisco. You can view current offerings at

this URL:

http://www.cisco.com/en/US/learning/index.html

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Installation and Configuration

This guide provides you with th e information needed to mount AP1020 and AP1030 Cisco Aironet 1000 Series 802.11a/b/g lightweight access points. Cisco Aironet 1000 Series 802.11a/b/g lightweight access points are part of the innovative Cisco Wireless LAN Solution (Cisco WLAN Solution), and require no manual configuration after they are mounted.

This document is written assuming that you have already performed a site survey as described in the Cisco Aironet 1000 Series IEEE 802.11a/b/g Lightweight Access Poin t Deployment Guide, that Cisco Aironet 1000 Series lightweight access point locations and mounting options have been selected, and that you have one Cisco Aironet 1000 Series lightweight access point per indicated location.

After the site survey is done, you should have a map indicating the following:

• Cisco Aironet 1000 Series lightweight access point locations.

• Cisco Aironet 1000 Series lightweight access point mounting opt ions: hanging from a ceiling, i n the

ceiling plenum, projecting away from the wall, flat against the wall, or using the Ceiling-Mount Bezel Kit.

• Cisco Aironet 1000 Series lightweight access point power options: power supplied by the AC-to-DC

power supply orderable from the factory, or PoE from a network device or a PoE injector/hub (usually located in a wiring closet).

Caution Plenum-mounted Cisco Aironet 1000 Series 802.11a/b/g lightweight access points MUST BE powered

using PoE to comply with safety regulations.

If you do not hav e a map, mak e one so y ou can record the MAC addresses from each location and return them to the person who is planning or managing this wireless network.

Refer to the following sections to install the Cisco Aironet 1000 Series 802.11a/b/g lightweight access points.

Note When mounting Cisco Aironet 1000 Series 802.11a/b/g lightweight access points, be sure to main tain a

20 cm (8 in.) separation between the Cisco Aironet 1000 Series 802.11a/b/g lightweight access points and bystanders to comply with FCC RF exposure regulations. Refer to the “FCC Statements for Cisco

Aironet 1000 Series Lightweight Access Points” section for more information.

For more details about Cisco Aironet 1000 Series lightweight access point installations, refer to the “Planning Notes” section at the end of this document.

Installation and Configuration

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ATTENTION!

While Cisco Aironet 1000 Series IEEE 802.11a/b/g lightweight access points have been engineered for easy installation, there are some very important guidelines for installation:

• PLACE Cisco Aironet 1000 Series Lightweight Access Points NO MORE THA N 140 FEET AP AR T

FROM EACH OTHER. Placing Cisco Aironet 1000 Series 802.11a/b/g lightweight access points farther apart almost always results in poor coverage.

• DO NOT MOUNT Cisco Aironet 1000 Series Lightweight Access Points OUTSIDE BUILDINGS.

• DO NOT MOUNT Cisco Aironet 1000 Series Lightweight Access Points ON BUILDING

PERIMETER W ALLS UNLESS THE OPERATOR W ANTS T O PRO VIDE CO VERA GE OUTSIDE THE BUILDING.

• BE SURE that plenum-mounted Cisco Aironet 1000 Series 802.11a/b/g lightweight access points

are powered using Power over Ethernet (PoE) and use only the metal brackets (not the Ceiling-Mount Base or the Hanging-Ceiling Clips) to comply with safety regulations.

• BE SURE THAT Cisco Aironet 1000 Series Lightweight Access Points ARE INSTALL ED

VERTICALLY as shown in Figure 1. Installing Cisco Aironet 1000 Series 802.11a/b/g lightweight access points vertically either standing up in a plenum or hanging from a ceiling, creates the largest coverage area per Cisco Aironet 1000 Series ligh tweight access point. H anging Cisco Aironet 1 000 Series 802.11a/b/g lightweight access points from the ceiling provides the best RF coverage.

Figure 1 Access Point Installed Vertically

•

DO NOT MOUNT Cisco Aironet 1000 Series lightweight access point ANTENN AS WITHIN ON E METER (3 FT.) OF ANY METAL OBSTRU CTIONS. THE RF WAVES FROM Cisco Airon et 1000 Series Lightweight Access Points ARE BLOCKED AND/OR REFLECTED BY METAL OBJECTS

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such as metal HVAC ducts, conduit, pipes, bookcases, elevator shafts, stairwells, and metal walls. REFER TO THE Cisco Aironet 1000 Series IEEE 802.11a/b/g Lightweight Access Point Deployment Guide BEFORE MOUNTING Cisco Aironet 1000 Series Lightweight Access Points NEAR METAL OBSTRUCTIONS.

Figure 2 Access Point Clearance

•

WHEN MOUNTING Cisco Aironet 1000 Series Lightweight Access Points IN THE CORNER OF A RIGHT-ANGLE HALLWAY INTERSECTION, MOUNT THE Cisco Aironet 1000 Series Lightweight Access Point AT A 45-DEGREE ANGLE TO THE TWO HALLWAYS. The Cisco Aironet 1000 Series lightweight access point internal antennas are not omnidirectional and cover a larger area when mounted this way.

Figure 3 Mounting the Access Point in the Correct Direction

When a Cisco Aironet 1000 Series lightweight access point is configured with an IP address and is moved to a different IP segment, it attempts to join a Cisco Wireless LAN Controller. If it is unable to join a Cisco Wireless LAN Controller after a number of attempts, it does an arp for the default co nfigured gateway. If the Cisco Aironet 1000 Ser ies light weight access p oint i s on the wrong su bnet, it wil l not be able to resolve the gateway arp and it will attempt to contact a DHCP server. This is the Cisco Aironet 1000 Series lightweight access point IP address fallback feature. Ho we v er, if the destination IP segment does not have a DHCP server, the Cisco Aironet 1000 Series lightweight access point retains its original IP address and can never join the network.

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1 meter (3 ft.)

clearance

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Installation and Configuration

Collecting Required Tools and Supplies

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Collecting Required Tools and Supplies

This section describes the tools and information that you should have before installing the acce ss po int .

• One Cisco Aironet 1000 Series lightweight access point per location.

• Cisco Aironet 1000 Series lightweight access point Mounting Kits, f actory-supplied with each Cisco

Aironet 1000 Series lightweight access point.

• Optional Cisco Aironet 1000 Series lightweight access point Mounting Kits, factory-orderable.

• Optional AC-to-DC external power supplies, factory-orderable. Note that this option requires the

power cable to be run through the plenum in a metal conduit to meet safety requirements.

• Map showing Cisco Aironet 1000 Series lightweight access p oint locations and mounting an d power

options.

• Screwdrivers, drills, and ladder.

• An assortment of sheet metal and drywall screws and toggle bolts.

• CA T-5 (or higher) cables to connect the Cisco Aironet 1000 Series lightweight access point locations

and other network devices.

• Optional Kensington MicroSaver Security Cable to secure each Cisco Aironet 1000 Series

lightweight access point.

Continue with “Pre-Installation Configuration.

Installation and Configuration

Pre-Installation Configuration

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Pre-Installation Configuration

The following procedures are designed to ensure that your Cisco Airo net 1000 Series lightweight access point physical installation and that initial operation goes as expected. If you are unable to prepare your Cisco Aironet 1000 Series lightweight access point for deployment, this step also describes RMA (Return Material Authorization) procedures.

Perform the following procedure on each Cisco Aironet 1000 Series lightweight access point BEFORE deploying it in its final location.

• Preparing a Version 3.0 Cisco Aironet 1000 Series Lightweight Access Point OR

• Alternate Method of Preparing a Version 3.0 Cisco Aironet 1000 Series Lightweight Access Point

for installation in a Version 3.0 deployment

If you are unable to perform the following procedure, refer to the “Obtaining Technical Assistance” section.

Preparing a Version 3.0 Cisco Aironet 1000 Series Lightweight Access Point

If your Cisco Aironet 1000 Series lightweight access point has Operating System 3.0 or a later version loaded on it, continue with this procedure.

Note This procedure is written assuming that you are preparing a version 3.0 Cisco Aironet 1000 Series

lightweight access point to operate with a Cisco Wireless LAN Controller.

Configuration Setup

Figure 4 Config uration Setup

Appliance

Layer 2/3

devices

Switch

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APs and REAPs

Appliance mode Direct-connect

mode

Installation and Configuration

Pre-Installation Configuration

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Does My Cisco Aironet 1000 Series Lightweight Access Point Qualify for this Procedure?

Does My Cisco Aironet 1000 Series Lightweigh t Access Point Qualify for this Procedure?

If your 3.0 or later version Cisco Aironet 1000 Se ries lightweight access point(s) cannot be configured for any reason using the following procedure, refer to the “Obtaining Technical Assistance” section.

Configuration Steps for a Cisco Aironet 1000 Series Lightweight Access Point

To configure an access point, perform these steps:

Step 1 Configure the Cisco Wireless LAN Controller in LWAPP Layer 3 Mode and be sure its DS Port is

connected to the network.

Note When you are installing a Cisco 1030 remote edge lightweight access point, a DHCP server must be

accessible by the access point.

a. Be sure Cisco Aironet 1000 Series lightweight access point ports are available through the Cisco

Wireless LAN Controller Management/AP-Manager Interface.

b. Set the Cisco Wireless LAN Controller as the Master so that new Cisco Aironet 1000 Series

802.11a/b/g lightweight access points always associate with it. Use the CLI command show network config to determine if the Cisco Wireless LAN Controller DS Port is the Master. If the Cisco Wireless LAN Controller DS Port is not, make it the Master using the CLI co mmand config network master-base disable.

Step 2 Take the Cisco Aironet 1000 Series lightweight access point out of the box and plug it into the same

subnet as the Cisco Wireless LAN Controller.

Step 3 Apply power to the Cisco Aironet 1000 Series lightweight access point.

a. Use 802.3af-compatible PoE from the Cisco Wireless LAN Controller or from an orderable inline

power injector. If you do not have PoE available, use an orderable external AC-to-48 VDC Power Supply plugged into the side of the Cisco Aironet 1000 Series lightweight access point.

Note Cisco Aironet 1000 Series 802.11a/b/g lightweight access points support 802.3af Power over Ethernet

(PoE). These access points do not support Cisco prestandard PoE. Please use Cisco 802.3af capable PoE switches or power injectors.

b. After you power up the Cisco Aironet 1000 Series lightweight access point, the RED Alarm LED

comes on for about 15-20 seconds and then all the LEDs blink sequentially back and forth, indicating that the Cisco Aironet 1000 Series lightweight access point is trying to find a Cisco Wireless LAN Controller to associate with. This can continue for up to five minutes. If the Cisco Aironet 1000 Series lightweight access point remains in this mode for more than five minutes, the Cisco Aironet 1000 Series lightweight access point is unable to find the Master Cisco W ireless LAN Controller. Check the connection between the Cisco Aironet 1000 Series lightweight access point and the Cisco Wireless LAN Controller and be sure the Cisco Aironet 1000 Series lightweight access point and the Cisco Wireless LAN Controller are on the same subnet.

c. If the power light does not come on, check the power (it can be powered either with PoE or from an

orderable Cisco Aironet 1000 Series lightweight access point External Power Supply.

d. Be sure that a DHCP server is configured in the Cisco Wireless LAN Controller for both the

Management Interface and AP-Manager Interface using the CLI, Web User Interface, or Cisco WCS interface, and that the DHCP server is operating correctly.

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e. After the Cisco Aironet 1000 Series lightweight access point finds the Cisco Wireless LAN

Controller, it attempts to download the ne w Operat ing System code if the Ci sco Aironet 1000 Series lightweight access point code version dif fers from t he Cisco W ireless LAN Controll er code version . While this is happening, the LEDs on the top of the Cisco Aironet 1000 Series lightweight access point blink simultaneously.

Step 4 After the Operating System code download is successful, the Cisco Aironet 1000 Series lightweight

access point reboots. The GREEN LED turns on and the two YELLOW LEDs indicate the states of the

802.11a and 802.11b/g networks. If any part of the network is disabled in the Cisco Wireless LAN Controller, the corresponding YELLOW LED remains off.

Note The Red LED can light for about 10-20 seconds when the Cisco Aironet 1000 Series lightweight access

point reboots. If the RED LED comes on AND ST AYS ON for more than a minute, disconnect the Cisco Aironet 1000 Series lightweight access point and call Cisco Technical Assistance Center (TAC).

• Use the CLI command show ap summary. If the new Cisco Aironet 1000 Series lightweight access

point appears on the list, it has been configured successfully.

• From the CLI, W eb User Interface or Cisco WCS interface, configure the Cisco Aironet 10 00 Series

lightweight access point with its Primary, Secondary, and Tertiary Cisco Wireless LAN Controller names.

• If you will be using the Cisco Aironet 1000 Series light weight access point in a Contro ller Mobility

Group, set the Controller Mobility Group name using the CLI, Web User Interface or Cisco WCS interface.

• If required, use the CLI, W eb User Interf ace or Cisco WCS interface to customize the Cisco Aironet

1000 Series lightweight access point-specific 802.11a, 802.11b and 802.11g network settings. Once again, the two YELLOW LEDs indicate the states of the 802.11a and 802.11b/g networks. If any part of the network is disabled, the corresponding YELLOW LED remains off.

Step 5 If ev erything works (the GREEN LED is on and the RED LED i s off), disconnect the Cisco Aironet 10 00

Series lightweight access point and take it to its final destination and install it as described later in this document. If your Cisco Aironet 1000 Series lightweight access point fails this visual test, refer to “Obtaining Technical Assistance” to return your Cisco Aironet 1000 Series ligh tweight access p oint.

Note When you are installing a Cisco 1030 remote edge lightweight access point or a Layer 3 Cisco Aironet

1000 Series lightweight access point on a different subnet than the Cisco Wireless LAN Controller, BE SURE that a DHCP server is avail able on the subnet where you will be installing the Cisco Aironet 1000 Series lightweight access point, and that the subnet has a route back to the Cisco Wireless LAN Controller. Also be sure that the route back to the Cisco Wireless LAN Controller has destination UDP ports 12222 and 12223 open for LWAPP communications. Ensure the route back to the Primary, Secondary , and T ert iary Cisco W ireless LAN Controller allo ws IP packet fragments. Finally, be sure that if address translation is used, that the Cisco Aironet 1000 Series lightweight access point and the Cisco Wireless LAN Controller have a static 1-to-1 NAT to an outside address. (Port Address Translation is not supported.)

Step 6 When you have installed and powered up the Cisco Aironet 1000 Series lightweight access point in its

final destination, verify that the LEDs are in the same state they were in at the end of Step 4.

• If no LEDs are on, the Cisco Aironet 1000 Series lightweight access point is most likely not

receiving power.

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• If the LEDs blink sequentially for more than fi ve minutes, the Cisco Aironet 1000 Series light weight

access point is unable to find its Primary, Secondary, or Tertiary Cisco Wireless LAN Controller. Check the connection between the Cisco Aironet 1000 Series lightweight access point and the Cisco Wireless LAN Controller, and be sure the Cisco Aironet 1000 Series lightweight access point and the Cisco Wireless LAN Controller are either on the same subnet or that the Cisco Aironet 1000 Series lightweight access point has a route back to its Primary, Secondary, and Tertiary Cisco Wireless LAN Controller.

• If the Cisco Aironet 1000 Series lightweight access point is not on the same subnet as the Cisco

Wireless LAN Controller, be sure there is a DHCP server on the same subnet as the Cisco Aironet 1000 Series lightweight access point. Also, be sure that the route between the Cisco Aironet 1000 Series lightweight access point and the Cisco Wireless LAN Controller can process IP fragmented packets.

Step 7 If no LEDs are on, the Cisco Aironet 1000 Series lightweight access point is most likely not receiving

power. If all the LEDs blink sequentially for more than five minutes, the Cisco Aironet 1000 Series lightweight access point is unable to find its Primary, Secondary, and Tertiary Cisco Wireless LAN Controllers. Check the connection between the Cisco Aironet 1000 Series lightweight access point a nd the Cisco Wireless LAN Controll er, an d be sure th at they are either on the same subnet or that the Cisco Aironet 1000 Series lightweight access point has a route back to its Primary, Secondary, and Tertiary Cisco Wireless LAN Controller. Note that the Cisco 1030 remot e edge lightweigh t access points at each remote location must be on the same subnet to allow client roaming. Also, if the Cisco Aironet 1000 Series lightweight access point is not on the same subnet as the Cisco W ireless LAN Con troller, be sure there is a DHCP server on the same subnet as the Cisco Aironet 1000 Series lightweight access point.

After you have prepared all Cisco Aironet 1000 Series 802.11a/b/g lightweight access points, reconfigure the Cisco Wireless LAN Controller so it is not the Master. A Master Cisco Wireless LAN Controller should only be used for configuring Cisco Aironet 1000 Series 802.11a/b/g lightweight access points and not in a working network. Note that the Master Cisco Wireless LAN Controller is normally not used in a deployed network, so the Master Cisco Wireless LAN Controller setting is automatically disabled upon reboot or OS code upgrade.

After completing “Pre-Installation Configuration” for all Cisco Aironet 1000 Series 802.11a/b/g lightweight access points, continue with “Preparing Mounting Locations.”

Alternate Method of Preparing a Version 3.0 Cisco Aironet 1000 Series Lightweight Access Point

If your Cisco Aironet 1000 Series lightweight access point has Operating System 3.0 or later, you may choose to use this procedure.

Note This procedure assumes that you are preparing a version 3.0 Cisco Aironet 1000 Series lightweight

access point to operate with a version 3.0 Cisco Wireless LAN Controller. It also assumes that your Cisco Wireless LAN Controller is already operati ng in LW APP L ayer 3 Mo de. It also assumes that you are using the Internet Software Consortium (ISC) DHCP Server V3.0pl1. Finally, it assumes that if you have deployed multiple Cisco Wireless LAN Controllers, the Cisco Wireless LAN Controller you use to initialize the Cisco Aironet 1000 Series lightweight access point is in an existing Controller Mobility Group with the Primary, Secondary, and Tertiary Cisco W i reless LAN Contr oll er s you want to assign to the new Cisco Aironet 1000 Series lightweight access point.

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Configuration Setup

Figure 5 Config uration Setup

Does My Cisco Aironet 1000 Series Lightweight Access Point Qualify for this Procedu re?

Does My Cisco Aironet 1000 Series Lightweigh t Access Point Qualify for this Procedure?

• If your 3.0 or later version Cisco Aironet 1000 Series lightweight access point(s) cannot be

configured for any reason using the following procedure, refer to the “Obtaining Technical

Assistance” section.

Configuration Steps for a Cisco 1000 Series Lightweight Access Point

1. Configure the Internet Software Consortium (ISC) V3.0pl1 DHCP Server to provide the

vendor-specific Option 43 using the following entries:

option controller code 43 = text; option controller “<Switch IP Address>”;

in which <Switch IP Address> is the IP address of the Cisco Wireless LAN Controller you are going to use to prepare the Cisco Aironet 1000 Series lightweight access point, or which can be a comma-delimited string of Cisco Wireless LAN Controller IP addresses.

(These commands direct all discovery messages for unconfigured Cisco Aironet 1000 Series

802.11a/b/g lightweight access points to the configuring Cisco Wireless LAN Controller.)

2. Be sure the configuring Cisco Wireless LAN Controller is in LWAPP Layer 3 Mode (use the CLI

command show switchconfig to determine the mode; if it is set to Layer 3, use the CLI command config switchconfig mode L2 to change it to Layer 2). Be sure that the configuring Cisco W ireless LAN Controller is in the same Co ntroller Mobility Group as the planned Primary, Secondary, and Tertiary Cisco Wireless LAN Controllers, and that the configuring Cisco Wireless LAN Controller DS Port is connected to the network.

Configuring controller

DHCP server

Primary controller

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3. Also be sure that the DHCP server is configured in the Cisco Wireless LAN Controller for both the

Management Interface and AP-Manager Interface using the CLI, Web User Interface, or Cisco WCS user interface.

Note When you are installing a Cisco Aironet 1000 Series lightweight access point, a DHCP server must be

accessible by the Cisco Aironet 1000 Series lightweight access point.

4. Take the Cisco Aironet 1000 Series lightweight access point out of the box and plug it into the

network so that it can request an IP address from the DHCP server.

5. Apply power to the Cisco Aironet 1000 Series lightweight access point: a. Use 802.3af-compatible PoE from the n etwork equipment or from an orde rable inlin e power

injector. If you do not have PoE available, use an orderable AC-to-48 VDC External Power Supply plugged into the side of the Cisco Aironet 1000 Series lightweight access point.

Note Cisco Aironet 1000 Series 802.11a/b/g lightweight access points support 802.3af Power over Ethernet

(PoE). These access points do not support Cisco prestandard PoE. Please use Cisco 802.3af capable PoE switches or power injectors

b. After you power up the Cisco Aironet 1000 Series lightweight access point, the RED Alarm

LED comes on for about 15-20 seconds and then all the LEDs blin k sequentially back and forth, indicating that the Cisco Aironet 1000 Series lightweight access point is trying to find a Cisco Wireless LAN Controller to connect to. This can continue for up to five minutes. If the Cisco Aironet 1000 Series lightweight access point remains in this mode for more than five minutes, the Cisco Aironet 1000 Series lightweight access point is unable to find the Master Cisco Wireless LAN Controller. Check the connection between the Cisco Aironet 1000 Series lightweight access point and the Cisco Wireless LAN Controller and be sure that they are on the same subnet.

c. If the power light does not come on, check the power (it can be powered either with PoE or a

from an orderable Cisco Aironet 1000 Series lightweight access point External Power Supply.

6. The Cisco Aironet 1000 Series lightweight access point requests an IP address from the DHCP

server, and the DHCP server returns an IP address for the Cisco Aironet 1000 Series lightweight access point, and also returns the IP Address of the configuring Cisco Wireless LAN Controller.

After the Cisco Aironet 1000 Series lightweight access point finds the configuring Cisco Wireless LAN Controller, it attempts to download the ne w Operating System code if the Cisco Aironet 1000 Series lightweight access point code version differs from the configuring Cisco Wireless LAN Controller code version. While this is happening, the LEDs on the top of the Cisco Aironet 1000 Series lightweight access point blink simultaneously.

7. After the Operating System code is downloaded, the Cisco Aironet 1000 Series lightweight access

point reboots. The GREEN LED turns on and the two YELLOW LEDs indicate the states of the

802.11a and 802.11b/g networks. If any part of the network is disabled in the configuring Cisco Wireless LAN Controller, the corresponding YELLOW LED remains off.

–

Note that the Red LED can light for about 10-20 seconds when the Cisco Aironet 1000 Series lightweight access point reboots. If the RED LED comes on AND STAYS ON for more than a minute, disconnect the Cisco Aironet 1000 Series lightweight access point and call Cisco Technical Assistance Center (TAC).

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–

From the CLI, Web User Interface or Cisco WCS interface, configure the Cisco Aironet 1000 Series lightweight access point with its Primary, Secondary, and Tertiary Cisco Wireless LAN Controller names (any of which can be the name of the configuring Cisco Wireless LAN Controllers).

–

If required, use the CLI, Web User Interface or Cisco WCS interface to customize the Cisco Aironet 1000 Series lightweight access point-specific 802.11a, 802.11b and 802.11g network settings. Once again, the two YELLOW LEDs indicate the states of the 802.11a and 802.11b/g networks. If any part of the network is disabled, the corresponding YELLOW LED remains of f.

8. If e ver ything works (the GREEN LED is on and the RED LED is off), r eboot the Cisco Aironet 1000

Series lightweight access point and install it as described in this document. If your Cisco Aironet 1000 Series lightweight access point fails this visual test, refer to the “Obtaining T echnical Assistance ” section to return your Cisco Aironet 1000 Series 802 .11a/b/g lightweight access points.

Note When you are installing a Cisco 1030 remote edge lightweight access point or a Layer 3 Cisco Aironet

1000 Series lightweight access point on a different subnet than the Cisco Wireless LAN Controller, BE SURE that a DHCP server is avail able on the subnet where you will be installing the Cisco Aironet 1000 Series lightweight access point and that the subnet has a route back to the Primary, Secondary, and Tertiary Cisco Wireless LAN Controller. Ensure that the route back to the Cisco Wireless LAN Controller has destination UDP ports 12222 and 12223 open for LWAPP communications. Ensure the route back to the Primary, Secondary, and Tertiary Cisco Wireless LAN Controller allows IP packet fragments. Finally, be sure that if address translation is used, the Ci sco Aironet 100 0 Series li ght weight access point and the Cisco Wireless LAN Controller have a static 1-to-1 N AT to an outside address. (Port Address Translation is not supported.)

9. When you have installed and powered up the Cisco Aironet 100 0 Series lightw eight access point in

its final destination, verify that the LEDs are in the same state they were in at the end of Step 7.

–

If no LEDs are on, the Cisco Aironet 1000 Series lightweight access point is most likely not receiving power.

–

If the LEDs blink sequentially for more than five minutes, the Cisco Aironet 1000 Series lightweight access point is unable to find its Primary, Secondary, or Tertiary Cisco Wireless LAN Controller. Check the connection between the Cisco Aironet 1000 Series lightweight access point and the Cisco Wireless LAN Controller, and be sure that they are either on the same subnet or that the Cisco Aironet 1000 Series lightweight access point has a route back to its Primary, Secondary, and Tertiary Cisco Wireless LAN Controllers.

–

Note that the Cisco 1030 remote edge lightweight access points at each remote location must be on the same subnet to allow client roaming. Also, if the Cisco Aironet 1000 Series lightweight access point is not on the same subnet as the Cisco Wireless LAN Controller, be sure that a DHCP server is accessible on the same subnet as the Cisco Aironet 1000 Series lightweight access point.

After completing “Pre-Installation Configuration” for all Cisco Aironet 1000 Series 802.11a/b/g lightweight access points, continue with “Preparing Mounting Locations.”

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Preparing Mounting Locations

On your map, you should have the Cisco Aironet 1000 Series lightweight access point locations, mounting options, and power options.

Note BE SURE that plenum-mounted Cisco Aironet 1000 Series 802.11a/b/g lightweight access points use

only the metal Projection-Mount and Flush-Mount brackets (not the Ceiling-Mount Base or the Hanging-Ceiling Clips) and are powered using PoE to comply with safety regulations. Also, external antennas are NOT to be used wh en installing Cisco Aironet 1000 Series 802.11a/b/g lightweight access points in a plenum.

1. Find the required mounting locations.

–

Use the ceiling-mount base to mark the wall or ceiling locations for sheet metal, drywal l, or other screws. Be sure to leave enough space around the Cisco Aironet 1000 Series lightweight access point and base to plug the CAT-5 cable, optional external antenna cable(s), optional power supply cable, and optional Kensington MicroSaver Security Cable into the sides of the Cisco Aironet 1000 Series lightweight access point.

Figure 6 Factory-Suppl ied Mo un ti ng Optio ns

–

Alternatively, attach the hanging ceiling clips to the Cisco Aironet 1000 Series lightweight access point. Be sure you leave enough sp ace around the Cisco Aironet 1000 Series lightwei ght access point to plug the CAT-5 cable, optional e xtern al antenna cabl e(s), optional p o wer supply cable, and optional Kensington MicroSaver Security Cable into the sides of the Cisco Aironet 1000 Series lightweight access point.

–

Alternatively, use the optional mounting bases or brackets to mark the w all or cei ling lo cations for sheet metal, drywall, or other screws. Be sure to leave enough space around the Cisco Aironet 1000 Series lightweight ac cess point an d brackets to plug the CAT-5 cable, op tional external antenna cable(s), optional power supply cable, and optional Kensington MicroSaver Security Cable into the sides of the Cisco Aironet 1000 Series lightweight access point.

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A. Ceiling-mount base

B. Hanging-ceiling clips

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Figure 7 Factory-Orderable Mounting Brackets

If necessary, drill holes for the various cables where they can be mostly hidden from casual view. When you are mounting the Cisco Aironet 1000 Series lightweight access point using an optional orderable projection-mount L-bracket (the one with two long le gs), the cables can be routed through the 5/8-in. (15.9 mm) holes in the bracket.

3. Route the CAT-5, optional power supply, optional external antenna cable(s), and optional

Kensington MicroSaver Security cables to where they can plug into the Cisco Aironet 1000 Series lightweight access point. Be sure to leave about 6 in. (15 cm) of slack in the cables for future modifications.

4. Attach the brackets to the wall or ceiling, or install screws for ceiling-mount base:

–

Where you are going to use the projection-mount or flush-mount bracket, use customer -supplied sheet metal, drywall, or other screws to attach the bracket to the ceiling or wall.

–

Where you are going to use the ceiling-mount base, install customer-supplied sheet metal, drywall, or other screws with 1/4 in. (6.35 mm) or smaller heads protruding from the ceiling about 0.1 in. (2.5 mm).

You are now ready to install the Cisco Aironet 1000 Series 802.11a/b/g lightweight access points. Continue with “Mounting the Cisco Aironet 1000 Series Lightweight Access Points.”

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A. Projection-mount bracket

B. Flush-mount bracket

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Mounting the Cisco Aironet 1000 Series Lightweight Access Points

Using the supplied or optional orderable Cisco Aironet 1000 Series lightweight access point mounting kits, mount each Cisco Aironet 1000 Series lightweight access point in its indicated location, oriented as shown on the map. Note that you can mount the Cisco Aironet 1000 Series 802.11a/b/g lightweight access points in the ceiling plenum or below the ceiling, but that th ey perform best when mounted below the ceiling.

Note The Cisco Aironet 1000 Series lightweight access point supports Antenna Sectorization, which can be

used to increase the number of clients and client throughput in a given air space. Installers can mount two Cisco Aironet 1000 Series 802.11a/b/g lightweight access points back-to-back and the Network operator can disable the second antenna in both Cisco Aironet 1000 Series 802.11a/b/g lightweight access points to create a 360-degree coverage area with two sectors.

The Cisco Aironet 1000 Series 802.11a/b/g lightweight access points can be mounted in one of the following configurations:

• Ceiling-Mount Base -- Refer to Ceiling Mount Base.

• Ceiling-Mount Clips -- Refer to Ceiling-Mount Clips.

• Projection Wall Mount -- Refer to Projection Wall Mount.

• Flush Wall Mount -- Refer to Flush Wall Mount.

• Ceiling-Mount Bezel -- Refe r to the Cisco Aironet 1000 Series Lightweight Access Point

Ceiling-Mount Bezel Kit Installation and Configuration Guide.

Ceiling Mount Base

When you are mounting the Cisco Aironet 1000 Series lightweight access point in the middle of a ceiling (flat sides toward the room or hallway), use the ceiling-mount base to mount the Cisco Aironet 1000 Series lightweight access point as shown in the following figure and as described below:

Installation and Configuration

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Figure 8 Attaching the Cisco Aironet 1000 Series Lightweight A ccess P oint and Ceilin g-Mount

Base

Copy the MAC address(es) from the label(s) on the Cisco Aironet 1000 Series lightweight access point onto the corresponding location on the map. MAC addresses have the format 00xxxxxxxxxx.

2. Attach the ceiling-mount base to the bottom of the Cisco Aironet 1000 Series lightweight access

point using the factory-supplied machine screws and washers.

3. Position the ceiling-mount base so its keyhole slots are partly on the drywall, sheet metal, or other

screw heads installed in “Preparing Mounting Locations.”

Note If the screws do not securely hold the ceiling-mount base, remove the Cisco Aironet 1000 Series

lightweight access point and adjust the screws until they hold the ceiling-mount base securely.

4. Attach the cables to the sides of the Cisco Aironet 1000 Series lightweight access point.

Note When the Cisco Aironet 1000 Series lightweight access point is powered up and is associated with a

Cisco Wireless LAN Controller (Green/Power and Yellow/802.11b/g and/or Yellow or Amber/802.11a LEDs lit), the Cisco Aironet 1000 Series lightweight access point is broadcasting its beacon signal(s). When this happens, complete the installation as quickly as possible to remo ve y ourself from within 8 in. (20 cm) of the Cisco Aironet 1000 Series lightweight access point to comply with FCC RF radiation exposure guidelines.

5. Slide the ceiling-mount base onto the drywall, sheet metal, or other screw heads until it fits snugly

in place.

You installed the access point. Repeat “Mounting the Cisco Aironet 1000 Series Lightweight Access

Points” for each location, and then continue with “Returning MAC Information.”

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Ceiling-Mount Clips

When you are mounting the Cisco Aironet 1000 Series lightweight access point on the extruded aluminium rails of a hanging ceiling, use the ceiling-mount clips to mount the Cisco Airon et 1000 Series lightweight access point as shown in the following figure and as described below:

Figure 9 Assembling the Cisco Aironet 1000 Series Lightweight Access Point and

Ceiling-Mount Clips

1. Copy the MAC address(es) from the label(s) on the Cisco Aironet 1000 Series lightweight access

point onto the corresponding location on the map. MAC addresses have the format 00xxxxxxxxxx.

2. Attach the ceiling-mount clips to the bottom of the Cisco Aironet 1000 Series lightweight access

point using the factory-supplied machine screws and washers.

3. Snap the ceiling-mount clips onto a hanging ceiling rail.

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Figure 10 Clipping the Cisco Aironet 1000 Series Lightweight Access Point and Ceiling-Mount

Clips to a Hanging-Ceiling Rail

4. Attach the cables to the sides of the Cisco Aironet 1000 Series lightweight access point.

Note • Be sure the cables are routed away from the Cisco Aironet 1000 Series lightweight access point

antennas.

• When the Cisco Aironet 1000 Series lightweight access point is powered up and is associated with a

Cisco Wireless LAN Controller (Green/Power and Yellow/802.11b/g and/or Yellow or Amber/802.11a LEDs lit), the Cisco Aironet 1000 Series lightweight access point is broadcasting its beacon signal(s). When this happens, complete the installation as quickly as possible to remove yourself from within 8 in.(20 cm) of the Cisco Aironet 1000 Series lightweight access point to comply with FCC RF radiation exposure guidelines.

You hav e instal led the Ci sco Aironet 100 0 Se ries lightweight access point. Repeat “Mounting the Cisco

Aironet 1000 Series Lightweight Access Points” for each Cisco Aironet 1000 Series lightweight access

point location, and then continue with “Returning MAC Information.”

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Projection Wall Mount

When you are mounting the Cisco Aironet 1000 Series lightweight access point out from a wall (flat sides along the wall or hallway), use an optional separatel y orderabl e factory-orderabl e projection-mount L-bracket.

1. Before proceeding, g ently screw the two factory-supplied scre ws and spring washers into the bottom

of the Cisco Aironet 1000 Series lightweight access point. Be sure the spring washers have their convex (high center sections) pointing toward the screw heads.

Note The Cisco Aironet 1000 Series lightweight access point threaded holes have precision-depth threads. Do

not overtighten the screws, or the bracket will not fit under the screw heads.

Figure 11 Attaching the Mounting Scr ews and Spr ing W ashers t o the Cisco Aironet 1000 Series

Lightweight Access Point

Copy the MAC address(es) from the label(s) on the Cisco Aironet 1000 Series lightweight access point onto the corresponding location on the map. MAC addresses have the format 00xxxxxxxxxx.

3. You have already attached the projection-mount L-bracket to the wall in “Preparing Mounting

Locations.”

4. Slide the screws into the keyhole slots on the mounting bracket as shown in the following figure.

Note If the screws do not securely hold the bracket, remov e the Cisco Aironet 1000 Series lightweight access

point and adjust the screws until they securely hold the bracket.

Figure 12 Attaching the Cisco Aironet 1000 Series Lightweight Access Point to the

Projection-Mount Bracket

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A. Screws and spring washers B. Completed assembly

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5. Attach the cables to the sides of the Cisco Aironet 1000 Series lightweight access point.

Note • Be sure the cables are routed away from the Cisco Aironet 1000 Series lightweight access point

antennas.

• When the Cisco Aironet 1000 Series lightweight access point is powered up and is associated with

a Cisco Wireless LAN Controller (Green/Power and Yellow/802.11b/g and/or Yellow or Amber/802.11a LEDs lit), the Cisco Aironet 1000 Series lightweight access point begins broadcasting its beacon signal(s). When this happens, complete the installation as quickly as possible to remove y ou rself from within 8 in. (20 cm) of the Cisco Aironet 1000 Series lightweight access point to comply with FCC RF radiation exposure guidelines.

You hav e instal led the Ci sco Aironet 100 0 Se ries lightweight access point. Repeat “Mounting the Cisco

Aironet 1000 Series Lightweight Access Points” for each Cisco Aironet 1000 Series lightweight access

point location, and then continue with “Returning MAC Information.”

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Flush Wall Mount

When you are mounting the Cisco Aironet 1000 Series lightweight access point against a wall (flat side toward the inside of the building), use an optional separately orderable factory-orderable flush-mount bracket.

1. Before proceeding, g ently screw the two factory-supplied scre ws and spring washers into the bottom

of the Cisco Aironet 1000 Series lightweight access point. Be sure the spring washers have their convex (high center sections) pointing toward the screw heads.

Note The Cisco Aironet 1000 Series lightweight access point threaded holes have precision-depth threads. Do

not overtighten the screws, or the bracket will not fit under the screw heads.

Figure 13 Attaching the Mounting Screws and Spri ng W ashers to the Cisco Air onet 1 000 Series

Lightweight Access Point

Copy the MAC address(es) from the label(s) on the Cisco Aironet 1000 Series lightweight access point onto the corresponding location on the map. MAC addresses have the format 00xxxxxxxxxx.

3. You have already attached the flush-mount bracket to the wall in “Preparing Mounting Locations.”

4. Slide the screws into the keyhole slots on the mounting bracket as shown in the following figure.

Note • Be sure the side of the Cisco Aironet 1000 Series lightweight access point with the door is facing

away from the wall. This ensures that the correct antenna is facing the building, and makes future upgrades easier.

• If the screws do not securely hold the bracket, remove the Cisco Aironet 1000 Series lightweight

access point and adjust the screws until they securely hold the bracket.

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A. Screws and spring washers B. Completed assembly

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Figure 14 Attaching the Cisco Aironet 1 000 Series Lightweight Access P oint to the Flush-Mount

Bracket

5. Attach the cables to the sides of the Cisco Aironet 1000 Series lightweight access point.

Note • Be sure the cables are routed away from the Cisco Aironet 1000 Series lightweight access point

antennas.

• When the Cisco Aironet 1000 Series lightweight access point is powered up and is associated with

You hav e instal led the Ci sco Aironet 100 0 Se ries lightweight access point. Repeat “Mounting the Cisco

Aironet 1000 Series Lightweight Access Points” for each Cisco Aironet 1000 Series lightweight access

point location, and then continue with “Returning MAC Information.”

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Returning MAC Information

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Returning MAC Information

When you have completed the installations as outlined in “Mounting the Cisco Aironet 1000 Series

Lightweight Access Points,” return the MA C addresses and their locati ons on t he maps or fl oor p lans to

the network planner or manager. The Network operators will use the MAC address and location information to create maps for precise wireless Operating System management.

Also return any unused mounting kit hardware and external power supplies to the network planner or manager for use in future deployments.

Note Please remind the Network Planner or Manager that now is a good time to register the Cisco Aironet

1000 Series 802.11a/b/g lightweight access points.

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APPENDIX

Planning Notes

• About Cables

• About External Antennas

• About Mounting Options

• About Physical Security

• FCC Statements for Cisco Aironet 1000 Series Lightweight Access Points

• Safety Considerations

About Cables

• You will run one CAT-5 Ethernet cable from the Cisco Aironet 1000 Series lightweight access point

to a network device or a PoE injector/hub.

• When a Cisco 1000 Series lightweight access point will be mounted below the ceiling using the

ceiling mount or wall mount brackets, you may have to drill a hole into the ceiling plenum to run the CAT-5 cable to the wiring closet. When the CAT-5 cable cannot be run through the ceiling plenum, find another path to route the cable from the Cisco Aironet 1000 Series lightweight access point to the wiring closet.

• When the Cisco Aironet 1000 Series lightweight access point will be mounted above the ceiling

using the ceiling mount or wall mou nt brackets, run the CAT -5 cable to t he wiring closet through the ceiling plenum. When the CAT-5 cable cannot be run through the ceiling plenum, find another path to route the cable from the Cisco Aironet 1000 Series lightweight access point to the wiring closet.

• When you are powering the Cisco Aironet 1000 Series lightweight access point from AC power,

route the power supply cable from the AC electrical outlet to the Cisco Aironet 1000 Series lightweight access point. Be sure you secure the AC power plug so it will be difficult for people to pull on the power cord or unplug the power supply from the AC power outlet.

• When you are powering the Cisco Aironet 1000 Series lightweight access point from a PoE source

(a network device, or a PoE injector/hub), you do not need to route a separate power cable to the Cisco Aironet 1000 Series lightweight access point, because the Cisco Aironet 1000 Series lightweight access point will receive its power across the CAT-5 Ethernet cable. Return the power supply to the wireless network planner/manager.

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About External Antennas

Note .As described in the AP1010 Cisco Aironet 1000 Series IEEE 802.11a/b/g Lightweight Access Point

Installation and Configuration Guide, the AP1010 Cisco Aironet 1000 Series 802.11a/b/g lightweight access points are designed to be used exclusively with the internal high-gain antennas and ha v e no jacks for external antennas.

Caution External antennas are NOT to be used when installing Cisco Aironet 1000 Series 802.11a/b/g

lightweight access points in a plenum.

• When you are attaching external antennas to the AP1020 and AP1030 Cisco Aironet 1000 Series

lightweight access point, use cables with female reverse-TNC connectors to connect antennas to the ports on the side of the Cisco Aironet 1000 Series lightweight access point. See the following figure for antenna port markings.

Figure A-1 Cisco Aironet 1000 Series 802.11a/b/g Lightweight Access Point External Antenna

Port Markings

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About Mounting Options

Caution Plenum-mounted Cisco Aironet 1000 Series 802.11a/b/g lightweight access points MUST BE powered

using PoE to comply with safety regulations.

Note • Because the Cisco Aironet 1000 Series lightweight access point internal antennas have been

designed to reduce inter-floor interference, it is strongly recommended that you mount the Cisco Aironet 1000 Series lightweight access point standing or hanging straight up or down.

• You can mount the Cisco Aironet 1000 Series 802.11a/b/g lightweight access points in the ceiling

plenum or below the ceiling using the ceiling mount base or wall mount brackets, but the Cisco Aironet 1000 Series 802.11a/b/g lightweight access points perform best when mounted below the ceiling.

• External antennas are NOT to be used when installing Cisco Aironet 1000 Series 802.11a/b/g

lightweight access points in a plenum.

• When you are mounting the Cisco Aironet 1000 Series lightweight access point in the middle of a

ceiling, ceiling plenum, or hallway, you will typically use t he color -coordinated ceiling- mount base to stabilize the Cisco Aironet 1000 Series lightweight access point after it is mounted. Use the mounting base to mark the sheet metal, drywall, or other screw locations.

The mounting base attaches to the bottom of the Cisco Aironet 1000 Series lig htweight access point with two supplied screws, and then the assembly slides and locks onto two sheet metal, drywall, or other screws.

• When you are mounting the Cisco Aironet 1000 Series lightweigh t access point out f rom a wall (flat

sides along the room or hallway), use the projection-mount L-bracket supplied with the Cisco Aironet 1000 Series lightweight access point. Use the L-bracket to mark the sheet metal, drywall, or other screw locations.

• When you are mounting the Cisco Aironet 1000 Series lightweight access point against a wall (flat

Side A toward the inside of the building), use the flush-mount bracket supplied with the Cisco Aironet 1000 Series lightweight access point. The flush-mount L-bracket is the one with one long and one short leg. Use the L-bracket to mark the sheet metal, drywall, or other screw locations .

About Mounting Options

Note • Because the Cisco Aironet 1000 Series lightweight access point internal antennas have been

designed to reduce inter-floor interference, it is strongly recommended that you mount the Cisco Aironet 1000 Series lightweight access point standing or hanging straight up or down.

• You can mount the Cisco Aironet 1000 Series 802.11a/b/g lightweight access points in the ceiling

plenum or below the ceiling using the ceiling mount base or wall mount brackets, but the Cisco Aironet 1000 Series 802.11a/b/g lightweight access points perform best when mounted below the ceiling.

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Caution Plenum-mounted Cisco Aironet 1000 Series 802.11a/b/g lightweight access points MUST BE powered using

PoE to comply with safety regulations.

• When you are mounting the Cisco Aironet 1000 Series lightweight access point in the middle of a

• The mounting base attaches to the bottom of the Cisco Aironet 1000 Series light weight access point

with two supplied screws, and then the assembly slides and locks onto two sheet metal, drywall, or other screws.

• When you are mounting the Cisco Aironet 1000 Series lightweigh t access point out f rom a wall (flat

• When you are mounting the Cisco Aironet 1000 Series lightweight access point against a wall (flat

About Physical Security

Regardless of the mounting type selected, the Cisco Aironet 1000 Series lightweight access point can be secured with a Kensington MicroSaver Security Cable. If required, use any MicroSaver Security Cable to attach either side of your Cisco Aironet 1000 Series lightweight access point to a solid beam, pipe, or support.

FCC Statements for Cisco Aironet 1000 Series Lightweight Access Points

This section includes the follo wing FCC statements for the Cisco Aironet 1000 Series lightweight access point:

• Class A Statement

• RF Radiation Hazard Warning

• Non-Modification Statement

• Deployment Statement

Class A Statement

This equipment has been tested and found to comply with the limits for a Class A di gital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. [cfr reference 15.105]

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RF Radiation Hazard Warning

To ensure compliance with FCC RF exposure requirements, this device must be installed in a location such that the antenna of the device will be greater than 20 cm (8 in.) from all persons. Using higher gain antennas and types of antennas not covered under the FCC certification of this product is not allowed.

Installers of the radio and end users of the Cisco Wireless LAN Solution must adhere to the installation instructions provided in this manual.

Non-Modification Statement

Use only the supplied internal antenna, or external antennas suppli ed by the manufact urer . Unauthorized antennas, modifications, or attachments could damage the badge and could violate FCC regulations and void the user’s authority to operate the equipment.

External Antennas

The AIR-AP1020-A-K9, AIR-AP1020-E-K9, AIR-AP1020-J-K9, AIR-AP1030-A-K9, AIR-AP1030-E-K9, and AIR-AP1030-J-K9 Cisco Aironet 1000 Series IEEE 802.11a/b/g lightweight access points can be used with external antennas with the following characteristics:

• 5 GHz patch antenna: 6 dBi net gain.

• 2.4 GHz patch antenna: 6 dBi net gain.

Deployment Statement

This product is certified for indoor deployment only. Do not install or use this product outdoors.

EU Regulatory Information

Compliance Information for Cisco Aironet 1000 Series IEEE 802.11a/b/g lightweight access points:

1. Standards met:

–

Radio: EN 301 328, EN 301 893

–

EMC: EN 301489-1, EN 301 489-17

–

Safety: EN 60950

–

RF Safety: EN 50371

2. CE Marking: Cisco Aironet 1000 Series 802.11a/b/g lightweight access points are identified with

this CE marker:

3. EU Country Restriction:

Note • The Cisco Aironet 1000 Series IEEE 802.11a/b/g lightweight access point is intended for indoor use

only.

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Appendix A Planning Notes

• The Cisco Aironet 1000 Series IEEE 802.11a/b/g lightweight access point meets EU DFS

requirement.

Generally, the 5150-5350 MHz, 5470-5750 MHz, and 2400-2483.5 MHz bands are allowed in most EU countries. However, there are several country specific restrictions that apply to different bands on a country-by-country basis.

The following entries specify countries with specific restrictions:

Note These restrictions may evolve. It is recommended that you check with their local authorities for latest

requirements

• Austria - Only transmission with in the freq uency band 515 0-5250 MHz is allowed. The band

5470-5750 MHz is not allowed.

• Belgium - The frequency band 5470-5750 MHz is not allowed.

• France - The frequency band 5470-5750 MHz is not allowed.

• Portugal - Integral antenna is required.

• Switzerland - The frequency band 5470-5750 MHz is not allowed.

• Czech - The frequency band 5470-5750 MHz is not allowed.

• Slovak Republic - The frequency band 5470-5750 MHz is not allowed.

Industry Canada Required User Information for Cisco Aironet 1000 Series Lightweight Access Points

This device has been designed to operate with antennae ha ving maximum gains of 7.8 dBi (2.4 GHz) and

7.4 dBi (5 GHz). Antennae having higher gains is strictly prohibited per regulations of Industry Canada. The required

antenna impedance is 50 ohms. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen

that the equivalent isotropically radiated power (EIRP) is not more than that required for successful communication.

Safety Considerations

Warning

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accomp anied this device. Statement 1071

Safety Considerations

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Appendix A Planning Notes

• The AP1010, AP1020, and AP1030 Cisco Aironet 1000 Series IEEE 802.11a/b/g lightweight access

points with or without external antenn a ports are on ly int ended for install ation in Environment A as defined in IEEE 802.3af. All interconnected equipment must be contained within the same building including the interconnected equipment's associated LAN connections.

• For AP1020 and AP1020 Cisco Aironet 1000 Series IEEE 802.11a/b/g lightweight access points

provided with optional ext ernal antenna ports, be su re that all exter nal antennas and their associated wiring are located entirely indoors. The Cisco Aironet 1000 Series 802.11a/b/g lightweight access points and their optional external antennas are not suitable for outdoor use.

• BE SURE that plenum-mounted Cisco Aironet 1000 Series 802.11a/b/g lightweight access points

are powered using PoE to comply with safety regulations.

• Suitable for use in environmental air space in accordance with Section 300.22.C of the National

Electrical Code, and Sections 2-128, 12-010(3) and 12-100 of the Canadian Electrical Code, Part 1, C22.1.

• When used below dropped ceiling use a UL Listed ITE power adapter (QQGQ) marked LPS or a

Listed Direct Plug-in Adapter (EPBU) marked Class 2 with output rated 48 V, 0.4 A.

Warning

DGT statement for products that operate at bo th 2.4 GHz band and 5 GHz band:

Warning

This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are un certai n that suitabl e groundi ng is available. Statement 1024

Waarschuwing

Deze apparatuur dient geaard te zijn. De aardingsleiding mag nooit buiten werking worden gesteld en de apparatuur mag nooit bediend worden zonder dat er een op de juiste wijze geïnstalleerde aardingsleiding aanwezig is. Neem contact op met de bevoegde instantie voor elektrische inspecties of met een elektricien als u er niet zeker van bent dat er voor passende aarding gezorgd is.

Varoitus

Laitteiden on oltava maadoitettuja. Älä koskaan ohita maajohdinta tai käytä laitteita ilman oikein asennettua maajohdinta. Ota yhteys sä hkötarkastusviranomaiseen tai sähköasentajaan, jos olet epävarma maadoituksen sopivuudesta.

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Attention

Cet équipement doit être mis à la masse. Ne jamais rendre inopérant le conducteur de masse ni utiliser l'équipement sans un conducteur de masse adéquatement installé. En cas de doute sur la mise à la masse appropriée disponible, s'adresser à l'organisme responsable de la sécurité électrique ou à un électricien.

Warnung

Dieses Gerät muss geerdet sein. Auf keinen Fall den Erdungsleiter unwirksam machen oder das Gerät ohne einen sachgerecht installierten Erdungsleiter v e rwenden. Wenn Sie sich nicht sicher sind, ob eine sachgerechte Erdung vorhanden ist, wenden Sie sich an die zuständige Inspektionsbehörde oder einen Elektriker.

Avvertenza

Questa apparecchiatura deve essere dotata di messa a terra. Non escludere mai il conduttore di protezione né usare l'apparecchiatura in assenza di un conduttore di protezione installato in modo corretto. Se non si è certi della disponibilità di un ade guato colle gamento di messa a terra, richiedere un controllo elettrico presso le autorità competenti o rivolgersi a un elettricista.

Advarsel

Dette utstyret må jordes. Omgå aldri jordingslede ren og bruk aldri utstyr et uten riktig montert jordingsleder. Ta kontakt med fagfolk innen elektrisk inspeksjon eller med en elektriker hvis du er usikker på om det finnes velegnet jordning.

Aviso

Este equipamento deve ser aterrado. Nunca anule o fio terra nem opere o equipamento sem um aterramento adequadamente instalado. Em caso de dúvida com relação ao sistema de aterramento disponível, entre em contato com os serviços locais de inspeção elétrica ou um eletricista qualificado.

¡Advertencia!

Este equipo debe estar conectado a tierra. No inhabilite el conductor de tierra ni haga funcionar el equipo si no hay un conductor de tierra instalado correctamente. Póngase en contacto con la autoridad correspondiente de inspección eléctrica o con un electricista si no está seguro de que haya una conexión a tierra adecuada.

Varning!

Denna utrustning måste jordas. Koppla aldrig från jordledn ingen och a nvänd aldrig utrustningen utan en på lämpligt sätt installerad jordledning. Om det föreligger osäkerhet huruvida lämplig jordning finns skall elektrisk besiktningsauktoritet eller elektriker kontakta s.

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INDEX

Alternate Method of Preparing a Version 3.0 Cisco A ironet

1000 Series

Ceiling Mount Base 14 Ceiling-Mount Clips 16 Collecting Required Tools and Supplies 4 Configuration Setup 5 Conventions v

Flush Wall Mount 20

Installation and Configuration 1

Mounting the Cisco Aironet 1000 Series Lightweight

Access Points

Obtaining Documentation vi Obtaining Technical Assistance viii

Preface v Preparing a Version 3.0 Cisco Aironet 10 00 Series

Lightweight Access Point

Preparing Mounting Locations 12 Projection Wall Mount 18

Returning MAC Information 22

Index

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Cisco AIR-AP1020 - 1000 Series Lightweight Access Point, AP1020, AP1030 Quick Start Manual

Specifications and Main Features

Frequently Asked Questions

User Manual