Cisco AMP PC3000 Hardware Installation Guide
First Published: 2019-03-19
Last Modified: 2019-05-03
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CONTENTS
CHAPTER 1
CHAPTER 2
Overview 1
Features 1
Package Contents 2
Serial Number Location 3
Front Panel 5
Front Panel LEDs 6
Rear Panel 8
Rear Panel LEDs 9
Power Supply 10
Hardware Specifications 11
Product ID Numbers 12
Power Cord Specifications 12
Installation Preparation 21
Installation Warnings 21
Safety Recommendations 23
CHAPTER 3
Maintain Safety with Electricity 23
Prevent ESD Damage 24
Site Environment 24
Site Considerations 24
Power Supply Considerations 25
Rack Configuration Considerations 25
Mount the Chassis 27
Unpack and Inspect the Chassis 27
Rack-Mount the Chassis 27
Cisco AMP PC3000 Hardware Installation Guide
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Contents
Connect Cables, Turn on Power, and Verify Connectivity 30
CHAPTER 4
Maintenance and Upgrade 33
Power Button Shut Down 33
Remove and Replace a Drive 34
Remove and Replace a Power Supply 36
Cisco AMP PC3000 Hardware Installation Guide
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Features
CHAPTER 1
Overview
• Features, on page 1
• Package Contents, on page 2
• Serial Number Location, on page 3
• Front Panel, on page 5
• Front Panel LEDs, on page 6
• Rear Panel, on page 8
• Rear Panel LEDs, on page 9
• Power Supply, on page 10
• Hardware Specifications, on page 11
• Product ID Numbers, on page 12
• Power Cord Specifications, on page 12
The Cisco AMP PC3000 appliance supports AMP Private Cloud version 3.0 and later.
The following table lists the features of the Cisco AMP PC3000. See Product ID Numbers, on page 12 for a
list of the spare product IDs (PIDs) associated with the AMP PC3000. You can remove and replace drives
and power supplies. For all other internal component failures, you must send your chassis for RMA.
Table 1: AMP PC3000
DescriptionFeature
2 RUForm factor
Rack mount
Airflow
Yes
Standard 19-in. (48.3 cm) 4-post EIA rack
Front to rear
Cold aisle to hot aisle
Displays the serial number.Pullout asset card
Cisco AMP PC3000 Hardware Installation Guide
1
Package Contents
Overview
DescriptionFeature
Grounding hole
USB ports
VGA port
SFP ports
Yes
Two threaded holes for dual-hole grounding lug.
Use is optional. The supported AC power supplies have internal grounding, so
no additional chassis grounding is required.
YesLocator beacon
YesPower switch
2 Intel Xeon Gold 6126 processorsProcessor
1.5 TB RAMMemory
Twenty-four 64-GB DDR4-2666-MHz RDIMMsRDIMMs
Two built-in dual 1/10-GB portsManagement ports
2
Version 3.0 Type A
One 3-row 15-pin DE-15 connector
Enabled by default.
4 fixed SFP+ ports
Storage
Package Contents
The following figure shows the package contents for the AMP PC3000. Note that the contents are subject to
change and your exact contents might contain additional or fewer items.
Supported SFP cables SFP-10G-SR
One 1-GB RJ45 serial port running RS-232 (RS-232D TIA-561)Serial console port
Two 1050-W AC power supplies (hot-swappable and redundant as 1+1)System power
3196 BTU/hrPower consumption
6 fans for front-to-rear coolingFans
Fourteen 800-GB SSDs RAID 6
Ten 1.8-TB SAS HDDs RAID 6
Two 1.2-TB SAS HDDs RAID 1
Hot-swappable
1RAID controller
Cisco AMP PC3000 Hardware Installation Guide
2
Overview
Serial Number Location
Figure 1: Package Contents
3
800-43376-02)
5
SFP+ cables (Optional; in package if
ordered.)
Serial Number Location
The serial number (SN) for the AMP PC3000 is printed on the pullout asset card located on the front panel
as shown in the following figure.
2Chassis1
4Cisco rail kit (Cisco part number
RJ-45 to RJ-45 Cat 5 Ethernet cable,
yellow six feet long (Cisco part number
72-1482-XX)
Useful Links printed document
The steps in the Useful Links document
send you to the documentation you need
to install, set up, and configure your AMP
PC3000.
Cisco AMP PC3000 Hardware Installation Guide
3
Serial Number Location
Overview
Figure 2: Serial Number on Pullout Asset Card
Caution
The serial number is also on the label on the cover of the chassis as shown in the following figure.
The cover latch on the top of the chassis cover is not supported. There are no internal field-replaceable parts
in the AMP PC3000.
Figure 3: Serial Number Location on Cover
Serial number label1
Cisco AMP PC3000 Hardware Installation Guide
4
Overview
Front Panel
Front Panel
The following figure shows the front panel features and disk-drive configuration for the AMP PC3000. See
Front Panel LEDs, on page 6 for a description of the LEDs.
Figure 4: AMP PC3000 Front Panel
1
11
for the /data volume.
Used with KVM cable that provides one
DB-15 VGA, one DB-9 serial, and two
USB connectors.
2Drive bays 1-14 are populated with SSDs
-KVM connector
Cisco AMP PC3000 Hardware Installation Guide
Drive bays 15-24 populated with SAS
HDDs for the /other volume.
Unit identification button/LED4Power button/power status LED3
Fan status LED6System status LED5
Power supply status LED8Temperature status LED7
Pullout asset card10Network link activity LED9
5
Front Panel LEDs
Front Panel LEDs
The following figure shows the front panel LEDs and describes their states.
Figure 5: Front Panel LEDs and Their States
Overview
1
• Off—The drive is operating properly.
• Amber—Drive fault detected.
• Amber, flashing—The drive is
rebuilding.
• Amber, flashing with one-second
interval—Drive locate function
activated in the software.
3
• Off—There is no AC power to the
appliance.
• Amber—The appliance is in standby
mode.
• Green—The appliance is in main
power mode. Power is supplied to all
appliance components.
2SAS/SATA drive fault
4Power button/LED
SAS/SATA drive activity LED
• Off—There is no drive in the drive
tray (no access, no fault).
• Green—The drive is ready.
• Green, flashing—The drive is reading
or writing data.
Unit identification
• Off—The unit identification function
is not in use.
• Blue, flashing—The unit
identification function is activated.
Cisco AMP PC3000 Hardware Installation Guide
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Overview
Front Panel LEDs
5
6System health
• Green—The appliance is running in
normal operating condition.
• Green, flashing—The appliance is
performing system initialization and
memory check.
• Amber—The appliance is in a
Power supply status
• Green—All power supplies are
operating normally.
• Amber—One or more power supplies
are in a degraded operational state.
• Amber, flashing—One or more power
supplies are in a critical fault state.
degraded operational state (minor
fault). For example:
• Power supply redundancy is lost.
• CPUs are mismatched.
• At least one CPU is faulty.
• At least one DIMM is faulty.
• At least one drive in a RAID
configuration failed.
• Amber, 2 flashes—There is a major
fault with the system board.
• Amber, 3 flashes—There is a major
fault with the memory DIMMs.
• Amber, 4 flashes—There is a major
fault with the CPUs.
7
8Fan status
• Green—All fan modules are operating
properly.
• Amber, flashing—One or more fan
modules breached the unrecoverable
threshold.
Network link activity
• Off—The Ethernet Lights Out
Management (LOM) port link is idle.
• Green—One or more Ethernet LOM
ports are link-active, but there is no
activity.
• Green, flashing—One or more
Ethernet LOM ports are link-active,
with activity.
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Rear Panel
Overview
Rear Panel
9
The following figure shows the rear panel of the AMP PC3000.
Figure 6: Rear Panel
Temperature status
• Green—The appliance is operating at
normal temperature.
• Amber—One or more temperature
sensors breached the critical
threshold.
• Amber, flashing—One or more
temperature sensors breached the
unrecoverable threshold.
1
PCIe slot 3 is used for the SFP+ ports.
PCIe slots 1 and 2 are not supported.
3
HDDs for the recovery partition
5
lug
Cisco AMP PC3000 Hardware Installation Guide
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2PCIe riser 1 (PCIe slot 1, 2, 3)
6Threaded holes for dual-hole grounding
82 USB 3.0 Type A ports7
10VGA video port (DB-15 connector)9
PCIe riser 2 (PCIe slots 4, 5, 6)
PCIe riser 2 is not supported.
Power supplies (two, redundant as 1+1)42.5-inch HDD bays containing 1.2-TB SAS
Modular LAN-on-motherboard (mLOM)
card slot (x16)
Dual 1-Gb/10-Gb Ethernet ports (LAN1
and LAN2)
The dual LAN ports can support 1 Gbps
and 10 Gbps depending on the link partner
capability.
1-Gb Ethernet dedicated Cisco Integrated
Management Controller (CIMC) port
Overview
Rear Panel LEDs
The following figure shows the rear panel LEDs and describes their states.
Figure 7: Rear Panel LEDs and Their States
Rear Panel LEDs
Rear unit identification button/LED12Serial port (RJ-45 connector)11
1
LAN1 and LAN2)
• Amber—Link speed is 100 Mbps
• Amber—Link speed is 1 Gbps
• Green—Link speed is 10 Gbps
3
speed
• Off—Link speed is 10 Mbps
• Amber—Link speed is 100 Mbps
• Green—Link speed is 1 Gbps
21-Gb/10-Gb Ethernet link speed (on both
41-Gb Ethernet dedicated management link
1-Gb/10-Gb Ethernet link status (on both
LAN1 and LAN2)
• Off—No link is present
• Green—Link is active
• Green, flashing—Traffic is present
on the active link
1-Gb Ethernet dedicated management link
status
• Off—No link is present
• Green—Link is active
• Green, flashing—Traffic is present
on the active link
Cisco AMP PC3000 Hardware Installation Guide
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Power Supply
Overview
5
• Off—The unit identification function
is not in use
• Blue, flashing—The unit
identification function is activated
7
• Off—The drive is operating properly
• Amber—Drive fault detected
• Amber, flashing—The drive is
rebuilding
• Amber, flashing with one-second
interval—Drive locate function
activated in the software
6Rear unit identification
8SAS/SATA drive fault
Power supply status (one LED for each
power supply unit)
• Off—No AC input (12 V main power
off, 12 V standby power off)
• Green, flashing—12 V main power
off; 12 V standby power on
• Green—12 V main power on; 12 V
standby power on
• Amber, flashing—Warning threshold
detected but 12 V main power on
• Amber—Critical error detected; 12 V
main power off (for example,
over-current, over-voltage, or
over-temperature failure)
SAS/SATA drive activity LED
• Off—There is no drive in the drive
tray (no access, no fault)
• Green—The drive is ready
• Green, flashing—The drive is reading
or writing data
Power Supply
The following table lists the specifications for each 1050-W AC power supply (Cisco part number
UCSC-PSU1-1050W) used in the AMP PC3000.
Table 2: Power Supply Specifications
AC input voltage range
AC input frequency
Cisco AMP PC3000 Hardware Installation Guide
10
SpecificationDescription
1313 BTU/hrPower consumption
Nominal range: 100 to 120 V AC, 200 to 240 V AC
Range: 90–132 V AC, 180–264 V AC
Nominal range: 50–60 Hz
Range: 47–63 Hz
Overview
Hardware Specifications
SpecificationDescription
Maximum AC input current
Efficiency rating
Hardware Specifications
12.5 A peak at 100 V AC
6.0 A peak at 208 V AC
1250 VA at 100 V ACMaximum input volt amperes
1050 WMaximum output power for each power supply
15 A (subcycle duration)Maximum inrush current
12 ms at 1050 WMaximum hold-up time
12 V DCPower supply output voltage
12 V DCPower supply standby voltage
Climate Savers Platinum Efficiency (80 Plus Platinum
certified)
RSP2Form factor
IEC320 C14Input connector
The following table lists the hardware specifications for the AMP PC3000.
Table 3: AMP PC3000 Hardware Specifications
Specification
3.4 x 16.9 x 29.5 in. (8.64 x 42.9 x 74.0 cm)Dimensions (H x W x D)
57.5 lb (26.1 kg)Maximum weight (fully loaded chassis)
Temperature
Relative humidity
Altitude
Operating: 50 to 95°F (10 to 35°C)
Maximum temperature is derated by 1°F/547 ft
(1°C/300 m) of altitude above 3117 ft (950 m).
Nonoperating: –40 to 149°F (–40 to 65°C) when the
appliance is stored or transported.
Operating: 8 to 90% noncondensing
Nonoperating: 5 to 95% noncondensing
Operating: 0 to 10,000 ft
Nonoperating: 0 to 40,000 ft when the appliance is
stored or transported
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Product ID Numbers
Overview
Specification
Sound power level
Sound pressure level
Product ID Numbers
The following table lists the spare Product IDs (PIDs) associated with the AMP PC3000. The spare components
are ones that you can order and replace yourself. If any internal components fail, you must RMA the entire
chassis including the SFPs and SFP cables. Remove the drives and power supplies before you send the chassis
for RMA. You can view an inventory of PIDs using the Cisco Integrated Management Interface (CIMC). See
Viewing Product ID (PID) Catalog Details for more information.
Table 4: AMP PC3000 PIDs
5.8 Bels (measure A-weighted per ISO7779 LWAd)
Operation at 73°F (23°C)
43 dBa (measure A-weighted per ISO7779 LpAM)
Operation at 73°F (23°C)
DescriptionPID
Power supplyAMPPC-AC-1050
Power supply (spare)AMPPC-AC-1050=
1.2-TB hard disk driveAMPPC-HDD-1.2TB
Power Cord Specifications
Each power supply has a separate power cord. Standard power cords or jumper power cords are available for
connection to the AMP PC3000. The jumper power cords for use in racks are available as an optional alternative
to the standard power cords.
If you do not order the optional power cord with the system, you are responsible for selecting the appropriate
power cord for the product. Using a incompatible power cord with this product may result in electrical safety
1.2-TB hard disk drive (spare)AMPPC-HDD-1.2TB=
1.8-TB hard disk driveAMPPC-HDD-1.8TB
1.8-TB hard disk drive (spare)AMPPC-HDD-1.8TB=
800-GB solid state driveAMPPC-SSD-800GB
800-GB solid state drive (spare)AMPPC-SSD-800GB=
Rail kitUCSC-RAILB-M4
Rail kit (spare)UCSC-RAILB-M4=
Cisco AMP PC3000 Hardware Installation Guide
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Overview
Power Cord Specifications
hazard. Orders delivered to Argentina, Brazil, and Japan must have the appropriate power cord ordered with
the system.
Note
Only the approved power cords and jumper cords provided with the AMP PC3000 are supported.
The following power cords and jumper cords are supported.
Figure 8: Argentina CAB-250V-10A-AR
Connector: IEC 60320/C133
Figure 9: Australia CAB-9K10A-AU
Connector: IEC 60320/C153
Figure 10: Brazil PWR-250V-10A-BZ
Cord set rating: 10 A, 250 V2Plug: IRAM 20731
Cord set rating: 10 A, 250 V2Plug: A.S. 3112-20001
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Power Cord Specifications
Figure 11: Cabinet Jumper CAB-C13-C14-2M
Overview
Cord set rating: 10 A, 250 V2Plug: NBR 141361
Connector: IEC 60320/C133
Cord set rating: 10A, 250V2Plug: SS10A1
Connector: HS10S, C-13 to C-143
Figure 12: Cabinet Jumper CAB-C13-C14-AC
3
Connector: HS10S, C-13 to C-14 (recessed
receptacle)
Figure 13: Cabinet Jumper CAB-C13-CBN
Cord set rating: 10 A, 250 V2Plug: SS10A1
Cord set rating: 10 A, 250 V2Plug: SS10A1
Connector: HS10S, C-13 to C-143
Cisco AMP PC3000 Hardware Installation Guide
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Overview
Power Cord Specifications
Figure 14: China CAB-250V-10A-CH
Cord set rating: 10 A, 250 V2Plug: GB2099.1/20081
Connector: IEC 60320/C133
Figure 15: Europe CAB-9K10A-EU
Connector: IEC 60320/C15 (VSCC 15)3
Figure 16: India CAB-250V-10A-ID
Connector: IEC 60320-C133
Cord set rating: 10 A/16 A, 250 V2Plug: CEE 7/7 (M2511)1
Cord set rating: 16 A, 250 V2Plug: IS 6538-19711
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Power Cord Specifications
Figure 17: Israel CAB-250V-10A-IS
Figure 18: Italy CAB-9K10A-IT
Overview
Cord set rating: 10 A, 250 V2Plug: SI-321
Connector: IEC 60320-C133
3
Connector: IEC 60320/C15
(EN 60320/C15M)
Figure 19: Japan CAB-JPN-3PIN
Connector: IEC 60320/C133
Cord set rating: 10 A, 250 V2Plug: CEI 23-16/VII (I/3G)1
Cord set rating: 12 A, 125 V2Plug: JIS 83031
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Overview
Power Cord Specifications
Figure 20: Japan CAB-C13-C14-2M-JP
Cord set rating: 10 A, 250 V2Plug: EN 60320-2-2/E1
Connector: EN 60320/C13 to C143
Figure 21: Korea CAB-9K10S-KOR
Connector: IEC 60320/C153
Figure 22: North America CAB-9K12A-NA
Connector: IEC 60320/C153
Cord set rating: 10 A, 250 V2Plug: EL211 (KSC 8305)1
Cord set rating: 13 A, 125 V2Plug: NEMA5-15P1
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Power Cord Specifications
Figure 23: North America CAB-N5K6A-NA
Figure 24: North America CAB-AC-L620-C13
Overview
Cord set rating: 10 A, 125 V2Plug: NEMA6-15P1
Connector: IEC 60320/C133
Connector: IEC 60320/C133
Figure 25: Switzerland CAB-9K10A-SW
Connector: IEC 60320/C153
Cord set rating: 13 A, 250 V2Plug: NEMA L6-20 (molded twist lock)1
Cord set rating: 10 A, 250 V2Plug: SEV 1011 (MP232-R)1
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Overview
Power Cord Specifications
Figure 26: Taiwan CAB-ACTW
Cord set rating: 10 A, 125 V2Plug: EL 302 (CNS10917)1
Connector: IEC 60320/C133
Figure 27: United Kingdom CAB-9K10A-UK
Cord set rating: 10 A, 250 V2Plug: BS1363A/SS1451
Connector: IEC 60320/C153
Cisco AMP PC3000 Hardware Installation Guide
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Power Cord Specifications
Overview
Cisco AMP PC3000 Hardware Installation Guide
20
Installation Preparation
• Installation Warnings, on page 21
• Safety Recommendations, on page 23
• Maintain Safety with Electricity, on page 23
• Prevent ESD Damage, on page 24
• Site Environment, on page 24
• Site Considerations, on page 24
• Power Supply Considerations, on page 25
• Rack Configuration Considerations, on page 25
Installation Warnings
Be sure to read the REGULATORY & COMPLIANCE SAFETY INFORMATION document before installing
the AMP PC3000 appliance.
Take note of the following warnings:
CHAPTER 2
Warning
Warning
Statement 1071—Warning Definition
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work
on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard
practices for preventing accidents. Use the statement number provided at the end of each warning to locate
its translation in the translated safety warnings that accompanied this device.
SAVE THESE INSTRUCTIONS
Statement 1005—Circuit Breaker
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the
protective device is rated not greater than: USA: 120 V, 15 A (EU: 250 V, 16 A)
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Installation Warnings
Installation Preparation
Warning
Warning
Warning
Warning
Statement 1004—Installation Instructions
Read the installation instructions before using, installing or connecting the system to the power source.
Statement 12—Power Supply Disconnection Warning
Before working on a chassis or working near power supplies, unplug the power cord on AC units; disconnect
the power at the circuit breaker on DC units.
Statement 43—Jewelry Removal Warning
Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces,
and watches). Metal objects will heat up when connected to power and ground and can cause serious burns
or weld the metal object to the terminals.
Statement 94—Wrist Strap Warning
During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch
the backplane with your hand or any metal tool, or you could shock yourself.
Warning
Warning
Warning
Statement 1045—Short-Circuit Protection
This product requires short-circuit (overcurrent) protection to be provided as part of the building installation.
Install only in accordance with national and local wiring regulations.
Statement 1021—SELV Circuit
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage
(TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and
WAN ports both use RJ-45 connectors. Use caution when connecting cables.
Statement 1024—Ground Conductor
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence
of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician
if you are uncertain that suitable grounding is available.
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Installation Preparation
Safety Recommendations
Warning
Warning
Warning
Statement 1040—Product Disposal
Ultimate disposal of this product should be handled according to all national laws and regulations.
Statement 1074—Comply with Local and National Electrical Codes
Installation of the equipment must comply with local and national electrical codes.
Statement 19—TN Power Warning
The device is designed to work with TN power systems.
Safety Recommendations
Observe these safety guidelines:
• Keep the area clear and dust free before, during, and after installation.
• Keep tools away from walkways, where you and others might trip over them.
• Do not wear loose clothing or jewelry, such as earrings, bracelets, or chains that could get caught in the
chassis.
• Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
• Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
• Never attempt to lift an object that is too heavy for one person.
Maintain Safety with Electricity
Warning
Before working on a chassis, be sure the power cord is unplugged.
Be sure to read the REGULATORY & COMPLIANCE SAFETY INFORMATION document before installing
the chassis.
Follow these guidelines when working on equipment powered by electricity:
• Before beginning procedures that require access to the interior of the chassis, locate the emergency
power-off switch for the room in which you are working. Then, if an electrical accident occurs, you can
act quickly to turn off the power.
• Do not work alone if potentially hazardous conditions exist anywhere in your work space.
• Never assume that power is disconnected; always check.
Cisco AMP PC3000 Hardware Installation Guide
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Prevent ESD Damage
Installation Preparation
• Look carefully for possible hazards in your work area, such as moist floors, ungrounded power extension
cables, frayed power cords, and missing safety grounds.
• If an electrical accident occurs:
• Use caution; do not become a victim yourself.
• Disconnect power from the system.
• If possible, send another person to get medical aid. Otherwise, assess the condition of the victim,
and then call for help.
• Determine whether the person needs rescue breathing or external cardiac compressions; then take
appropriate action.
• Use the chassis within its marked electrical ratings and product usage instructions.
• The chassis is equipped with an AC-input power supply, which is shipped with a three-wire electrical
cord with a grounding-type plug that fits into a grounding-type power outlet only. Do not circumvent
this safety feature. Equipment grounding should comply with local and national electrical codes.
Prevent ESD Damage
ESD occurs when electronic components are improperly handled, and it can damage equipment and impair
electrical circuitry, which can result in intermittent or complete failure of your equipment.
Always follow ESD-prevention procedures when removing and replacing components. Ensure that the chassis
is electrically connected to an earth ground. Wear an ESD-preventive wrist strap, ensuring that it makes good
skin contact. Connect the grounding clip to an unpainted surface of the chassis frame to safely ground ESD
voltages. To properly guard against ESD damage and shocks, the wrist strap and cord must operate effectively.
If no wrist strap is available, ground yourself by touching the metal part of the chassis.
For safety, periodically check the resistance value of the antistatic strap, which should be between one and
10 megohms.
Site Environment
See Hardware Specifications, on page 11 for information about physical specifications.
To avoid equipment failures and reduce the possibility of environmentally caused shutdowns, plan the site
layout and equipment locations carefully. If you are currently experiencing shutdowns or unusually high error
rates with your existing equipment, these considerations may help you isolate the cause of failures and prevent
future problems.
Site Considerations
Considering the following helps you plan an acceptable operating environment for the chassis, and avoid
environmentally-caused equipment failures.
Cisco AMP PC3000 Hardware Installation Guide
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Installation Preparation
• Electrical equipment generates heat. Ambient air temperature might not be adequate to cool equipment
to acceptable operating temperatures without adequate circulation. Make sure that the room in which
you operate your system has adequate air circulation.
• Ensure that the chassis cover is secure. The chassis is designed to allow cooling air to flow effectively
within it. An open chassis allows air leaks, which may interrupt and redirect the flow of cooling air from
the internal components.
• Always follow ESD-prevention procedures to avoid damage to equipment. Damage from static discharge
can cause immediate or intermittent equipment failure.
Power Supply Considerations
See Power Supply, on page 10 for more detailed information about the power supply in the chassis.
When installing the chassis, consider the following:
• Check the power at the site before installing the chassis to ensure that it is free of spikes and noise. Install
a power conditioner, if necessary, to ensure proper voltages and power levels in the appliance-input
voltage.
Power Supply Considerations
• Install proper grounding for the site to avoid damage from lightning and power surges.
• The chassis does not have a user-selectable operating range. Refer to the label on the chassis for the
correct appliance input-power requirement.
• Several styles of AC-input power supply cords are available for the chassis; make sure that you have the
correct style for your site.
• If you are using dual redundant (1+1) power supplies, we recommend that you use independent electrical
circuits for each power supply.
• Install an uninterruptible power source for your site, if possible.
Rack Configuration Considerations
See Rack-Mount the Chassis, on page 27 for the procedure for rack-mounting the chassis.
Consider the following when planning a rack configuration:
• If you are mounting a chassis in an open rack, make sure that the rack frame does not block the intake
or exhaust ports.
• Be sure enclosed racks have adequate ventilation. Make sure that the rack is not overly congested as each
chassis generates heat. An enclosed rack should have louvered sides and a fan to provide cooling air.
• In an enclosed rack with a ventilation fan in the top, heat generated by equipment near the bottom of the
rack can be drawn upward and into the intake ports of the equipment above it in the rack. Ensure that
you provide adequate ventilation for equipment at the bottom of the rack.
• Baffles can help to isolate exhaust air from intake air, which also helps to draw cooling air through the
chassis. The best placement of the baffles depends on the airflow patterns in the rack. Experiment with
different arrangements to position the baffles effectively.
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Rack Configuration Considerations
Installation Preparation
Cisco AMP PC3000 Hardware Installation Guide
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CHAPTER 3
Mount the Chassis
• Unpack and Inspect the Chassis, on page 27
• Rack-Mount the Chassis, on page 27
• Connect Cables, Turn on Power, and Verify Connectivity, on page 30
Unpack and Inspect the Chassis
Note
The chassis is thoroughly inspected before shipment. If any damage occurred during transportation or any
items are missing, contact your customer service representative immediately. Keep the shipping container in
case you need to send the chassis back due to damage.
See Package Contents, on page 2 for a list of what shipped with the chassis.
Step 1 Remove the chassis from its cardboard container and save all packaging material.
Step 2 Compare the shipment to the equipment list provided by your customer service representative. Verify that you have all
items.
Step 3 Check for damage and report any discrepancies or damage to your customer service representative. Have the following
information ready:
• Invoice number of shipper (see the packing slip)
• Model and serial number of the damaged unit
• Description of damage
• Effect of damage on the installation
Rack-Mount the Chassis
You can install the chassis in a rack using the Cisco rack kit.
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27
Rack-Mount the Chassis
Note
Mount the Chassis
The rack must be of the following type:
• A standard 19-in. (48.3-cm) wide, 4-post EIA rack with mounting posts that conform to English universal
hole spacing per section 1 of ANSI/EIA-310-D-1992.
• The rack post holes can be square 0.38-in. (9.6 mm), round 0.28-in. (7.1 mm), #12-24 UNC, or #10-32
UNC when you use the supplied slide rails.
• The minimum vertical rack space per chassis must be 2 RU, equal to 3.5 in. (88.9 mm).
• The slide rails for the chassis have an adjustment range of 24 to 36 in. (610 to 914 mm).
The slide rails supplied by Cisco Systems for the chassis do not require tools for installation if you install
them in a rack that has square 0.38-in. (9.6 mm), round 0.28-in. (7.1 mm), or #12-24 UNC threaded holes.
Before you begin
Take note of the following warnings:
Warning
Statement 1006—Chassis Warning for Rack-Mounting and Servicing
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to
ensure that the system remains stable. The following guidelines are provided to ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the
heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the
unit in the rack.
Step 1 Attach the inner rails to the sides of the chassis:
a) Align an inner rail with one side of the chassis so that the three keyed slots in the rail align with the three pegs on the
side of the chassis.
b) Set the keyed slots over the pegs, and then slide the rail toward the front to lock it in place on the pegs. The front slot
has a metal clip that locks over the front peg.
c) Install the second inner rail to the opposite side of the chassis.
Figure 28: Attach the Inner Rail to Side of Chassis
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Mount the Chassis
Rack-Mount the Chassis
Locking clip on inner rail2Front of chassis1
Step 2 Open the front securing plate on both slide-rail assemblies. The front end of the slide-rail assembly has a spring-loaded
securing plate that must be open before you can insert the mounting pegs into the rack-post holes.
On the outside of the assembly, push the green arrow button toward the rear to open the securing plate.
Figure 29: Front Securing Mechanism, Inside of Front End
3
Securing plate shown pulled back to open
position
Step 3 Install the slide rails into the rack:
a) Align one slide-rail assembly front end with the front rack-post holes that you want to use.
The slide rail front end wraps around the outside of the rack post and the mounting pegs enter the rack-post holes
from the outside-front.
Note
The rack post must be between the mounting pegs and the open securing plate.
b) Push the mounting pegs into the rack-post holes from the outside-front.
c) Press the securing plate release button, marked “PUSH.” The spring-loaded securing plate closes to lock the pegs in
place.
d) Attach the second slide-rail assembly to the opposite side of the rack. Make sure that the two slide-rail assemblies
are at the same height with each other and are level front-to-back.
e) Pull the inner slide rails on each assembly out toward the rack front until they hit the internal stops and lock in place.
Step 4 Insert the chassis into the slide rails:
a) Align the rear of the inner rails that are attached to the chassis sides with the front ends of the empty slide rails on
the rack.
b) Push the inner rails into the slide rails on the rack until they stop at the internal stops.
c) Slide the release clip toward the rear on both inner rails, and then continue pushing the chassis into the rack until its
front slam latches engage with the rack posts
Rack post2Front mounting pegs1
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Connect Cables, Turn on Power, and Verify Connectivity
Figure 30: Inner Rail Release Clip
Mount the Chassis
2Inner rail release clip1
Inner rail attached to the chassis and inserted
into outer rail
3
Outer rail attached to rack post4Button to unlock rail
Press this button to unlock the rail so you can
pull out the chassis from the rack when
uninstalling or performing maintenance.
Step 5 (Optional) Secure the chassis in the rack more permanently by using the two screws that are provided with the slide rails.
Perform this step if you plan to move the rack with chassis installed. With the chassis fully pushed into the slide rails,
open a hinged slam latch lever on the front of the chassis and insert the screw through the hole that is under the lever.
The screw threads into the static part of the rail on the rack post and prevents the chassis from being pulled out. Repeat
for the opposite slam latch.
Connect Cables, Turn on Power, and Verify Connectivity
After rack mounting the chassis, follow these steps to connect cables, turn on power, and verify connectivity.
Note
AC power supplies have internal grounding and so no additional chassis grounding is required when the
supported AC power cords are used. For more information about supported power cords, see Power Cord
Specifications, on page 12.
30
Before you begin
Take note of the following warnings.
Warning
Statement 1009—Laser Radiation
Laser radiation is present when the system is open.
Warning
Statement 1014—Laser Radiation
Laser radiation is present when the system is open and interlocks bypassed.
Cisco AMP PC3000 Hardware Installation Guide
Mount the Chassis
Connect Cables, Turn on Power, and Verify Connectivity
Warning
Statement 1051—Laser Radiation
Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or
view directly with optical instruments.
Warning
Statement 1053—Class 1M Laser Radiation
Class 1M laser radiation when open. Do not view directly with optical instruments.
Step 1 Connect one Cisco-supported SFP+ transceiver and cable to the far left SFP port in PCIe 3 (see Rear Panel, on page
8). This is eth0 used to manage the PC3000 through the Opadmin console and should connect to a secure management
network.
Each Cisco-certified SFP+ transceiver has an internal serial EEPROM that is encoded with security information. This
encoding allows us to identify and validate that the SFP transceiver meets the requirements for the AMP PC3000
chassis.
Note
Only Cisco certified SFP+ transceivers are compatible with the 10-G interfaces and both transceivers must
be 1-G or 10-G. You cannot use one transceiver of each kind. Cisco TAC may refuse support for any
interoperability problems that result from using an untested third-party SFP+ transceiver.
Figure 31: Cable Connections
1
2eth0 Private Cloud Administration Portal
interface
10 Gigabit Ethernet SFP+ support
eth1 AMP for Endpoints console interface
10 Gigabit Ethernet SFP+ support
Use only Cisco supported SFP+ transceivers.
Use only Cisco supported SFP+ transceivers.
3
VGA video port (DB-15 connector)4USB 3.0 Type A port
You can connect a keyboard, and along with
a monitor on the VGA port, you can access the
CIMC.
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31
Connect Cables, Turn on Power, and Verify Connectivity
Mount the Chassis
5
Power cables6CIMC port
1-Gb Ethernet dedicated management port
Step 2 Connect a second Cisco-supported SFP+ transceiver and cable to the SFP port to the right of the eth0 port in step 1.
This is eth1 used to access the AMP for Endpoints console and allows your AMP for Endpoints Connectors to perform
cloud queries so should be connected to a network accessible to your endpoints.
Step 3 Connect the Ethernet cable that shipped with your appliance to the CIMC port. This should be connected to a secure
management network.
Step 4 Use the supported power cords to connect the power supplies of the chassis to your power source. For more information
about supported power cords, see Power Cord Specifications, on page 12.
Step 5 Connect a keyboard to one of the USB ports and a monitor to the VGA port or use the KVM port on the front panel.
Step 6 Power on the appliance.
Step 7 Press F8 at the menu options to configure the CIMC. The first time you connect to the CIMC you are prompted to set
a new password. For more information about the CIMC, see the Cisco UCS C-Series Servers Integrated Management
Controller CLI Configuration Guide or the Cisco UCS C-Series Integrated Management Controller GUI Configuration
Guide.
Step 8 Configure the network settings (IP address, DNS) for the CIMC. You can disconnect the keyboard and monitor once
the network settings have been applied.
Step 9 Connect to the CIMC from a web browser on a computer on your secure management network using the IP address
you set in step 8. At the log in prompt enter admin as the username and the password you set in step 7.
Step 10 Choose HTML based KVM session from the Launch KVM option on the browser page. See the Private Cloud
Administration Portal User Guide to continue setup and configuration.
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Maintenance and Upgrade
• Power Button Shut Down, on page 33
• Remove and Replace a Drive, on page 34
• Remove and Replace a Power Supply, on page 36
Power Button Shut Down
The AMP PC3000 runs in two modes:
• Main power mode—Power is supplied to all AMP PC3000 components and all operating systems can
run.
• Standby power mode—Power is supplied only to the service processor and certain components. You can
safely remove power cords from the AMP PC3000 in this mode.
CHAPTER 4
Caution
Step 1 Check the Power LED:
• Amber—The AMP PC3000 is already in standby mode and you can safely remove power.
• Green—The AMP PC3000 is in main power mode and you must shut it down before you can safely remove power.
After you shut down the AMP PC3000 to standby power, electric current is still present in the chassis. To
completely remove power as directed in some maintenance procedures, you must disconnect all power cords
from all power supplies on the AMP PC3000.
You can shut down the AMP PC3000 using the front panel Power button or software management. The
software management options are:
• Through the CIMC command line interface, see the Cisco UCS C-Series Servers Integrated Management
Controller CLI Configuration Guide
• Through the CIMC user interface, see the Cisco UCS C-Series Integrated Management Controller GUI
Configuration Guide
• Through the Private Cloud Administration Portal, see the Private Cloud Administration Portal User Guide
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33
Remove and Replace a Drive
Step 2 Perform a graceful shutdown or a hard shutdown:
Maintenance and Upgrade
Caution
To avoid data loss or damage to your operating system, perform a graceful shutdown of the operating system.
• Graceful shutdown—Press and release the Power button. The operating system performs a graceful shutdown and
the AMP PC3000 goes into standby mode. The power LED is amber.
• Emergency shutdown—Press and hold the Power button for four seconds to force the main power off and immediately
enter standby mode.
Remove and Replace a Drive
Note
The drives are hot-swappable. You do not have to shut down the AMP PC3000 to remove or replace drives.
Before you begin
Warning
Statement 1018—Supply Circuit
Take care when connecting units to the supply circuit so that wiring is not overloaded.
Warning
Warning
Warning
Warning
Statement 1019—Main Disconnecting Device
The plug-socket combination must be accessible at all times, because it serves as the main disconnecting
device.
Statement 1024—Ground Conductor
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence
of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician
if you are uncertain that suitable grounding is available.
Statement 1030—Equipment Installation
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1073—No User-Serviceable Parts
No user-serviceable parts inside. Do not open.
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34
Maintenance and Upgrade
Remove and Replace a Drive
Warning
Statement 1074—Comply with Local and National Electrical Codes
Installation of the equipment must comply with local and national electrical codes.
Step 1 Remove the drive that you are replacing:
a) Press the release button on the face of the drive tray.
b) Grasp and open the ejector lever and then pull the drive tray out of the slot.
Figure 32: Remove the Drive
Release button2Ejector handle1
Step 2 Remove the four drive-tray screws that secure the drive to the tray and then lift the drive out of the tray.
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35
Remove and Replace a Power Supply
Figure 33: Remove the Drive Tray
Maintenance and Upgrade
Step 3 Install a new drive:
a) Place a new drive in the empty drive tray and install the four drive-tray screws.
b) With the ejector lever on the drive tray open, insert the drive tray into the empty drive bay.
c) Push the tray into the slot until it touches the backplane, and then close the ejector lever to lock the drive in place.
Remove and Replace a Power Supply
The AMP PC3000 ships with two power supplies, which are redundant and hot-swappable. One is the active
power supply and the other is the standby power supply (1+1).
This AMP PC3000 also supports cold redundancy. Depending on the power being drawn by the AMP PC3000,
one power supply might actively provide all power to the system while the remaining power supply is put
into a standby state. For example, if the power consumption can be satisfied by power supply 1, then power
supply 2 is put into a standby state.
Caution
When you replace power supplies, do not mix power supply types in the AMP PC3000. Both power supplies
must be the same wattage and Cisco PID.
Drive removed from drive tray2Drive tray screws ( two on each side)1
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Maintenance and Upgrade
Remove and Replace a Power Supply
Trouble
Warning
Warning
Warning
Power supply health monitoring notifies you if the power supply loses power or malfunctions so that redundancy
is lost. Check the power supply cables to make sure they are functioning. If they are and errors are still
occurring, replace the power supply.
Before you begin
Take note of the following warnings:
Statement 1018—Supply Circuit
Take care when connecting units to the supply circuit so that wiring is not overloaded.
Statement 1019—Main Disconnecting Device
The plug-socket combination must be accessible at all times, because it serves as the main disconnecting
device.
Statement 1024—Ground Conductor
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence
of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician
if you are uncertain that suitable grounding is available.
Warning
Statement 1030—Equipment Installation
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Warning
Statement 1073—No User-Serviceable Parts
No user-serviceable parts inside. Do not open.
Warning
Statement 1074—Comply with Local and National Electrical Codes
Installation of the equipment must comply with local and national electrical codes.
Step 1 Remove the power supply:
a) Grasp the power supply handle while pinching the release lever toward the handle.
b) Pull the power supply out of the bay.
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Remove and Replace a Power Supply
Figure 34: Remove and Replace the AC Power Supply
Maintenance and Upgrade
Step 2 Install a new power supply:
a) Grasp the power supply handle and insert the new power supply into the empty bay.
b) Push the power supply into the bay until the release lever locks.
c) Connect the power cord to the new power supply.
d) If you shut down the AMP PC3000, press the Power button to return it to main power mode.
Handle2Release lever1
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