• Obtaining Documentation and Submitting a Service Request, page 34
Compliance and Safety Information
FCC Safety Compliance Statement
Modifying the equipment without Cisco’s authorization may result in the equipment no longer
complying with FCC requirements for Class A digital devices. In that event, your right to use the
equipment may be limited by FCC regulations, and you may be required to correct any interference to
radio or television communications at your own expense.
Americas Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Compliance and Safety Information
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case users will be
required to correct the interference at their own expense.
Try to correct the interference by one or more of the following measures:
• Verify that the ambient temperature remains between 32 to 104° F (0 to 40° C), taking into account
the elevated temperatures when installed in a rack or enclosed space.
• When multiple Cisco 5700 Series Wireless Controllers are mounted in an equipment rack, be sure
that the power source is sufficiently rated to safely run all the equipment in the rack.
• Verify the integrity of the electrical ground before installing the controller.
Safety Information
Safety warnings appear throughout this guide in procedures that may harm you if performed incorrectly.
A warning symbol precedes each warning statement. The warnings below are general warnings that
apply to the entire guide. Translated versions of the safety warnings in this guide are provided in the
Regulatory Compliance and Safety Information for the Cisco 5700 Series Wireless Controller document
that accompanies this guide.
Warning
Warning
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this device.
Statement 1071
SAVE THESE INSTRUCTIONS
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection
authority or an electrician if you are uncertain that suitable grounding is available.
Statement 372—Wireless LAN Products
All wireless LAN products in the 5.2/5.3GHz band cannot be used outdoors. Use the product only
indoors.
Statement 1024
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Statement 191—VCCI Class A Warning for Japan
Controller Overview
Warning
This is a Class A product based on the standard of the VCCI Council. If this equipment is used in a
domestic environment, radio interference may occur, in which case, the user may be required to take
corrective actions.
Controller Overview
The Cisco 5700 Series Wireless Controller, designed for 802.11n performance and maximum scalability,
supports up to 1000 access points and 12000 clients, making it ideal for large-sized enterprises and
high-density applications. A core component of the Cisco unified wireless solution, this controller
delivers wireless security, intrusion detection, radio management, quality of service (QoS), and mobility
across an entire enterprise. The controller works in conjunction with other controllers, Cisco Prime
Infrastructure, and access points to provide network managers with a robust wireless LAN solution.
To best use this guide, you should have already designed the wireless topology of your network. Because
the Radio Resource Management (RRM) feature automatically detects and configures access points as
they appear on the network, it is not necessary to have any access points on the network in order to install
and configure a controller.
VCCI-A
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Figure 1 and Figure 2 show the front panel and back panel of the Cisco 5700 Series Wireless Controller.
Figure 1Front Panel
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Controller Overview
1Mode button4USB port (Type A)
2System LEDs51/10G SFP+ ports
3USB mini-Type B (console) port
Figure 2Back Panel
1Console (RJ-45 console port)5AC OK (input) status LED
The controller has both EIA/TIA-232 asynchronous (RJ-45) and USB 5-pin mini Type B, 2.0 compliant
serial console ports. The default parameters for the console ports are 9600 baud, 8 data bits, 1 stop bit,
and no parity. The console ports do not support hardware flow control.
For port descriptions, see the following:
• USB Type A Port, page 4
• USB Mini-B Console Port, page 5
• 1/10G SFP+ Ports, page 6
• RJ-45 Console Port, page 9
• 10/100/1000 Ethernet Management Port, page 9
USB Type A Port
port)
The USB Type A interface provides access to external USB flash devices (also known as thumb drives
or USB keys).
The interface supports Cisco USB flash drives with capacities from 64 MB to 1 GB.
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Cisco IOS software provides standard file system access to the flash device: read, write, erase, and copy,
as well as the ability to format the flash device with a FAT file system.
USB Mini-B Console Port
The controller provides a USB mini-Type B console connection on the front panel, and an RJ-45 console
port on the rear panel. Console output is always active on both connectors, but console input is active on
only one connector at a time, with the USB connector taking precedence over the RJ-45 connector.
Use a USB type-A-to-USB 5-pin mini-Type B cable to connect a PC or other device to the controller.
NoteThe 4-pin mini-Type B connectors resemble 5-pin mini-Type B connectors. They are not compatible.
Use only the 5-pin mini-Type B.
The connected device must include a terminal emulation application.The device can be a Linux, MacOS,
or Windows device.
When the controller detects a valid USB connection to a powered device, input from the RJ-45 console
port is immediately disabled, and the input from the USB console is enabled. Removing the USB
connection immediately reenables input from the RJ-45 connection. An LED on the front panel is green
when the USB console connection is enabled.
The controller provides a configurable inactivity timeout that reactivates the RJ-45 console if no input
activity has occurred on the USB console for a specified time period. After the USB console has been
deactivated due to a timeout, you can restore its operation by disconnecting and reconnecting the USB
cable. You can disable USB console operation by using Cisco IOS commands. See the controller
software configuration guide for details.
Controller Overview
NoteOnly a PC that has the necessary USB console device driver causes the USB console to become active.
Plugging in a PC that does not have the USB console driver support does not cause a switchover.
When using the USB console port for operation with Microsoft Windows, you must install the Cisco
Windows USB Console Driver on any PC that is connected to the console port. If it is not installed,
prompts guide you through a simple installation process.
NoteThe USB console driver also works on Linux and MacOS Hosts. See the notes listed inside the Cisco
Windows USB Console driver package for installation details.
To download the latest Cisco Windows USB Console Driver, follow these steps:
Step 1Go to the Software download page at http://www.cisco.com/cisco/software/navigator.html.
Step 2Click Wireless.
Step 3Click Wireless LAN Controllers.
Step 4Click Standalone Controllers.
Step 5Click Cisco 5700 Series Wireless LAN Controllers.
Step 6Click USB Console Software and follow the download instructions.
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Controller Overview
1/10G SFP+ Ports
The SFP and SFP+ modules provide copper or fiber-optic connections to other devices. These
transceiver modules are field-replaceable, providing the physical interfaces when installed in an SFP
module slot. The SFP modules have LC connectors for fiber-optic connections or RJ-45 connectors for
copper connections.
Use only Cisco SFP and SFP+ modules on the controller.
Warning
Class 1 laser product.
Statement 1008
1/10G SFP+ port LED meanings:
• Off—The link is down.
• Green—The link is up and there is no activity.
• Blinking green—The link is up and there is activity.
• Amber—The link is disabled.
• Blinking amber—The link is off due to a fault or because a user- configurable limit has been
exceeded.
Supported Cisco SFP and SFP+ modules are listed in Table 1 and Table 2.
Table 1Supported Cisco SFP Modules
Part NumberDescription
GLC-GE-100FX=100FX SFP on GE SFP ports for LAN switches
GLC-LH-SM=GE SFP, LC connector LX/LH transceiver
GLC-LH-SMD=GE SFP, LC connector LX/LH transceiver, extended operating temperature
range
GLC-SX-MM=GE SFP, LC connector SX transceiver
GLC-SX-MMD=GE SFP, LC connector SX transceiver, extended operating temperature
range
GLC-T=
1000BASE-T SFP transceiver module for copper connections
GLC-ZX-SM=1000BASE-ZX SFP module for SMF, 1550 nm
GLC-EX-SMD=1000BASE-EX SFP module for SMF, 1310 nm wavelength, extended
operating temperature range
GLC-BX-D=1000BASE-BX10 SFP module for single-strand SMF, 1490-nm TX,
1310-nm RX wavelength
GLC-BX-U=1000BASE-BX10 SFP module for single-strand SMF, 1310-nm TX,
1490-nm RX wavelength
CWDM-SFP-1470=CWDM 1470-nm SFP Gigabit Ethernet and 1G/2G FC
CWDM-SFP-1490=CWDM 1490-nm SFP Gigabit Ethernet and 1G/2G FC
CWDM-SFP-1510=CWDM 1510-nm SFP Gigabit Ethernet and 1G/2G FC
CWDM-SFP-1530=CWDM 1530-nm SFP Gigabit Ethernet and 1G/2G FC
CWDM-SFP-1550=CWDM 1550-nm SFP Gigabit Ethernet and 1G/2G FC
CWDM-SFP-1570=CWDM 1570-nm SFP Gigabit Ethernet and 1G/2G FC
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Controller Overview
Table 1Supported Cisco SFP Modules (continued)
Part NumberDescription
CWDM-SFP-1590=CWDM 1590-nm SFP Gigabit Ethernet and 1G/2G FC
CWDM-SFP-1610=CWDM 1610-nm SFP Gigabit Ethernet and 1G/2G FC
SFP-GE-S=1000BASE-SX SFP module for MMF, 850 nm (DOM)
SFP-GE-L=1000BASE-LX/LH SFP module for SMF, 1300 nm (DOM)
DWDM-SFP-3033=DWDM SFP 1530.33-nm SFP (100 GHz ITU grid)
DWDM-SFP-3112=DWDM SFP 1531.12-nm SFP (100 GHz ITU grid)
DWDM-SFP-3190=DWDM SFP 1531.90-nm SFP (100 GHz ITU grid)
DWDM-SFP-3268=DWDM SFP 1532.68-nm SFP (100 GHz ITU grid)
DWDM-SFP-3346=DWDM SFP 1533.47-nm SFP (100 GHz ITU grid)
DWDM-SFP-3425=DWDM SFP 1534.25-nm SFP (100 GHz ITU grid)
DWDM-SFP-3504=DWDM SFP 1535.04-nm SFP (100 GHz ITU grid)
DWDM-SFP-3582=DWDM SFP 1535.82-nm SFP (100 GHz ITU grid)
DWDM-SFP-3661=DWDM SFP 1536.61-nm SFP (100 GHz ITU grid)
DWDM-SFP-3739=DWDM SFP 1537.40-nm SFP (100 GHz ITU grid)
DWDM-SFP-3819=DWDM SFP 1538.19-nm SFP (100 GHz ITU grid)
DWDM-SFP-3898=DWDM SFP 1538.98-nm SFP (100 GHz ITU grid)
DWDM-SFP-3977=DWDM SFP 1539.77-nm SFP (100 GHz ITU grid)
DWDM-SFP-4056=DWDM SFP 1540.56-nm SFP (100 GHz ITU grid)
DWDM-SFP-4134=DWDM SFP 1541.35-nm SFP (100 GHz ITU grid)
DWDM-SFP-4214=DWDM SFP 1542.14-nm SFP (100 GHz ITU grid)
DWDM-SFP-4294=DWDM SFP 1542.94-nm SFP (100 GHz ITU grid)
DWDM-SFP-4373=DWDM SFP 1543.73-nm SFP (100 GHz ITU grid)
DWDM-SFP-4453=DWDM SFP 1544.53-nm SFP (100 GHz ITU grid)
DWDM-SFP-4532=DWDM SFP 1545.32-nm SFP (100 GHz ITU grid)
DWDM-SFP-4612=DWDM SFP 1546.12-nm SFP (100 GHz ITU grid)
DWDM-SFP-4692=DWDM SFP 1546.92-nm SFP (100 GHz ITU grid)
DWDM-SFP-4772=DWDM SFP 1547.72-nm SFP (100 GHz ITU grid)
DWDM-SFP-4851=DWDM SFP 1548.51-nm SFP (100 GHz ITU grid)
DWDM-SFP-4931=DWDM SFP 1549.32-nm SFP (100 GHz ITU grid)
DWDM-SFP-5012=DWDM SFP 1550.12-nm SFP (100 GHz ITU grid)
DWDM-SFP-5092=DWDM SFP 1550.92-nm SFP (100 GHz ITU grid)
DWDM-SFP-5172=DWDM SFP 1551.72-nm SFP (100 GHz ITU grid)
DWDM-SFP-5252=DWDM SFP 1552.52-nm SFP (100 GHz ITU grid)
DWDM-SFP-5332=DWDM SFP 1553.33-nm SFP (100 GHz ITU grid)
DWDM-SFP-5413=DWDM SFP 1554.13-nm SFP (100 GHz ITU grid)
DWDM-SFP-5494=DWDM SFP 1554.94-nm SFP (100 GHz ITU grid)
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Controller Overview
Table 1Supported Cisco SFP Modules (continued)
Part NumberDescription
DWDM-SFP-5575=DWDM SFP 1555.75-nm SFP (100 GHz ITU grid)
DWDM-SFP-5655=DWDM SFP 1556.55-nm SFP (100 GHz ITU grid)
DWDM-SFP-5736=DWDM SFP 1557.36-nm SFP (100 GHz ITU grid)
DWDM-SFP-5817=DWDM SFP 1558.17-nm SFP (100 GHz ITU grid)
DWDM-SFP-5898=DWDM SFP 1558.98-nm SFP (100 GHz ITU grid)
DWDM-SFP-5979=DWDM SFP 1559.79-nm SFP (100 GHz ITU grid)
DWDM-SFP-6061=DWDM SFP 1560.61-nm SFP (100 GHz ITU grid)
DWDM-SFP-6141=DWDM SFP 1561.42-nm SFP (100 GHz ITU grid)
Table 2Supported Cisco SFP+ Modules
Part NumberDescription
SFP-10G-LR=10BASE-LR SFP+ transceiver module for SMF, 1350 nm, LC duplex
connector
SFP-10G-SR=10BASE-SR SFP+ transceiver module for MMF, 850 nm, LC duplex
connector
SFP-10G-ER= 10GBASE-ER SFP+ transceiver module for SMF, 1550-nm, LC duplex
connector
SFP-10G-ER=10 GBASE ER SFP+ transceiver module for SMF, 1550 nm
SFP-10G-LRM=10BASE-LRM SFP+ module for MMF and SMF, 1310 nm
SFP-H10GB-CU1M=10BASE-CU Twinax SFP+ cable assembly, 1 meter (Version -02)
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RJ-45 Console Port
The RJ-45 console port connection uses an RJ-45-to-DB-9 female cable.
Console port LED meanings:
• Off—The RJ-45 console is inactive (the USB console is active).
• Green—The RJ-45 console is active (the USB console is inactive).
10/100/1000 Ethernet Management Port
You can connect the controller to a host such as a Windows workstation or a terminal server through the
10/100/1000 Ethernet management port. The 10/100/1000 Ethernet management port is a VPN
routing/forwarding (VRF) interface and uses an RJ-45 crossover or straight-through cable.
Management port LED meanings:
• Off—The link is down.
• Green—The link is up and there is no activity.
• Blinking green—The link is up and there is activity.
Controller Overview
Controller’s System LEDs
If your controller is not working properly, check the LEDs on the front panel of the unit. You can use the
LED indications to quickly assess the unit’s status.
To select or change a mode, press the Mode button until the desired mode is highlighted. When you
change modes, the meanings of the LED colors also change.
Table 3 explains how to interpret the LED colors in different modes.
NoteAn amber LED could indicate an error or a possible hardware failure.
Table 3Mode LED Indicators
Mode LEDDescription
STAT (status)Off—The port LEDs are indicating duplex, speed, or stack status.
DUPLX (duplex)Off—The port LEDs are indicating link, speed, or stack status.
SPEEDOff—The port LEDs are indicating link, duplex, or stack status.
STACKOff —The port LEDs are indicating link, duplex, or speed status.
Green—The port LEDs are indicating link status.
Green—The port LEDs are indicating duplex status.
Green—The port LEDs are indicating speed status.
Green—The port LEDs are indicating stack status.
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Unpacking and Installing the Controller
Table 3Mode LED Indicators (continued)
Mode LEDDescription
SYST (system)Off—The system is off.
Green—The system is operating normally.
Blinking green—The system is running POST.
Amber—The system is malfunctioning.
Blinking amber—The power supply or fan module is malfunctioning.
ACTV (active)Off—The switch is not the active switch.
Green—The switch is the active switch or is in standalone mode.
Blinking green—The switch is in standby mode.
Amber—An error has occurred in the data stack, possibly related to active
member selection.
Unpacking and Installing the Controller
Follow these steps to unpack the Cisco 5700 Series Wireless Controller and prepare it for operation:
Step 1Open the shipping container and carefully remove the contents.
Step 2Return all packing materials to the shipping container and save it.
Step 3Ensure that all items listed in the “Box Contents” section on page 11 are included in the shipment. Check
each item for damage. If any item is damaged or missing, notify your authorized Cisco sales
representative.
10
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Box Contents
Unpacking and Installing the Controller
1
ACTV
Cisco 5700 Series Wireless Controller
2
6
Model 5760
7
10
8
3
12
1Cisco 5700 Series Wireless Controller (power
supply and fan modules not shown)
4
13
1
5
9
14
8Four number-10 pan-head screws
11
345939
2AC power cord9Eight number-8 Phillips flat-head screws
3Four rubber mounting feet10 Cable guide
4Ground lug ring terminal 11 M4.0 x 20mm Phillips pan-head screw