Cisco Systems 7326 User Manual

Cisco Wide Area Application Engine 7326 Hardware Installation Guide

January 2007
Americas Headquarters
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000
Fax: 408 527-0883
Text Part Number: OL-6831-02
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
t
r
CCVP, the Cisco Logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, GigaStack, HomeLink, Interne Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Pac ke t , PIX, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain othe countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0612R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
Cisco Wide Area Application Engine 7326 Hardware Installation Guide
© 2005, 2006, 2007 Cisco Systems, Inc. All rights reserved.
Preface xi
Purpose xi
Audience xii
Organization xii
Conventions xiii
Related Documentation xv
Obtaining Documentation xvii
Cisco.com xvii Product Documentation DVD xvii Ordering Documentation xviii
Documentation Feedback xviii

CONTENTS

CHAPTER
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Cisco Product Security Overview xix
Reporting Security Problems in Cisco Products xx
Obtaining Technical Assistance xx
Cisco Technical Support & Documentation Website xxi Submitting a Service Request xxi Definitions of Service Request Severity xxii
Obtaining Additional Publications and Information xxiii
1 Introducing the Cisco Wide Area Application Engine 1-1
Introduction 1-1
Software Functional Description 1-4
WAAS Software Description 1-4
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Contents
ACNS Software Description 1-5 WAFS Software Description 1-5
Hardware Features 1-6
Front Panel Control Buttons 1-7 LED Indicators 1-7 Input/Output Ports and Connectors 1-11
Ethernet Port Connectors 1-12 Serial Port Connector 1-13 Ultra320 SCSI Controller System Board Connectors 1-14 Fibre Channel Connector 1-15
Inline Network Adapter Description 1-16
Form and Function 1-16 Ports and LED Indicators 1-18 Inline Network Adapter Cabling Requirements 1-19 Installation Scenarios and Cabling Examples for Fast Ethernet
Connections
1-22
CHAPTER
CHAPTER
vi
2 Preparing to Install the Wide Area Application Engine 2-1
Safety Warnings 2-1
Safety Guidelines 2-4
General Precautions 2-4 System Reliability Considerations 2-6 Working Inside the WAE with the Power On 2-7 Protecting Against Electrostatic Discharge 2-7
3 Installing the Wide Area Application Engine 3-1
Rack-Mounting Considerations 3-2
Rack Requirements 3-2
Tools and Parts Required 3-3
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Installing the Wide Area Application Engine 7326 3-5
Installing the Chassis on a Tabletop 3-11
Connecting Cables 3-12
Connecting Power and Booting the System 3-13
Checking the LEDs 3-14
Removing or Replacing a WAE 3-14
Contents
CHAPTER
CHAPTER
4 Installing Hardware Options 4-1
Removing the Cover and Bezel 4-1
Working with Adapters 4-3
Adapter Installation Considerations 4-5 Installing an Adapter 4-6
Completing the Installation 4-11
Installing the WAE Cover and Bezel 4-12
Installing a Hard Disk Drive 4-13
5 Troubleshooting the System Hardware 5-1
Identifying System Problems 5-2
Checking Connections and Switches 5-3
Using the System Diagnostic Programs 5-5
Diagnostic Tools Overview 5-5 POST 5-6 Diagnostic Programs and Error Messages 5-7
Starting the Diagnostic Programs 5-9 Viewing the Test Log 5-10 Viewing Error Logs 5-10 Viewing Diagnostic Error Message Tables 5-10
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Checking the Power Subsystem 5-11
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Troubleshooting the Ethernet Controller 5-12
Network Connection Problems 5-12 Ethernet Controller Troubleshooting Chart 5-13
Identifying Problems Using Trouble Indicators and Status LEDs 5-15
Power Supply LEDs 5-16 System Error LED 5-16 Diagnostic Panel LEDs 5-18 Remind Button 5-21 Using Light Path Diagnostics 5-21
Undetermined Problems 5-25
Problem-Solving Tips 5-27
Symptoms and Solutions 5-28
Beep Symptoms 5-28 No Beep Symptoms 5-33 System Error LED and the Diagnostic Panel LEDs 5-33 Diagnostic Error Codes 5-37 Error Symptoms 5-43 Power Supply LED Errors 5-50 POST Error Codes 5-52 Service Processor Error Codes 5-60 SCSI Errors 5-60 Temperature Error Messages 5-61 Fan Error Messages 5-62 Power Error Messages 5-63 System Shutdown 5-64 Host Built-In Self-Test 5-66 Bus Fault Messages 5-66
APPENDIX
viii
A Wide Area Application Engine 7326 Hardware Specifications A-1
Appliance Specifications A-1
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Adapter Specifications A-5
Contents
APPENDIX
APPENDIX
B Maintaining the Wide Area Application Engine B-1
Maintaining Your Site Environment B-1
Temperature B-2 Humidity B-3 Altitude B-3 Dust and Particles B-3 Corrosion B-4 Electrostatic Discharge B-4 Electromagnetic and Radio Frequency Interference B-4 Magnetism B-5 Shock and Vibration B-5 Power Source Interruptions B-6
Using Power Protection Devices B-7
Surge Protectors B-7 Line Conditioners B-7 Uninterruptible Power Supplies B-8
C Using the Configuration/Setup Utility Program C-1
I
NDEX
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About the Configuration/Setup Utility Program C-1
Starting the Configuration/Setup Utility Program C-2
Configuration/Setup Utility Menu Options C-2
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Contents
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Preface

This preface describes the purpose of the Cisco Wide Area Application Engine 7326 Hardware Installation Guide, who should read it, how it is organized, and
its document conventions.
This preface contains the following sections:
Purpose, page xi
Audience, page xii
Organization, page xii
Conventions, page xiii

Purpose

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Related Documentation, page xv
Obtaining Documentation, page xvii
Documentation Feedback, page xviii
Cisco Product Security Overview, page xix
Obtaining Technical Assistance, page xx
Obtaining Additional Publications and Information, page xxiii
This installation guide explains how to prepare your site for installation, how to install a Wide Area Application Engine (WAE) in an equipment rack, and how to maintain and troubleshoot the system hardware. After completing the hardware
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Audience

Audience
Preface
installation procedures covered in this guide, you will then use the appropriate companion publications to configure your system. (See the “Related
Documentation” section on page xv.)
To use this installation guide, you should be familiar with internetworking equipment and cabling, and have a basic knowledge of electronic circuitry and wiring practices.
To complete the installation, including the software configuration for your WAE appliance and for the router with which it works in conjunction, you should be familiar with basic networking principles and router configuration, especially web page protocols.
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Organization

This guide includes the following chapters:
Chapter Title Description
Chapter 1 Introducing the Cisco Wide
Chapter 2 Preparing to Install the Wide
Chapter 3 Installing the Wide Area
Statement 1030
Area Application Engine
Area Application Engine
Application Engine
Describes the physical properties and provides a functional overview of the Cisco Wide Area Application Engine 7326.
Describes safety considerations and gives an overview of the installation and procedures you should perform before the actual installation.
Describes installing the hardware and connecting the external network interface cables.
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Preface

Conventions

Chapter Title Description
Chapter 4 Installing Hardware Options Describes how to install adapters
and hard disk drives.
Chapter 5 Troubleshooting the System
Hardware
Appendix A Wide Area Application
Engine 7326 Hardware Specifications
Appendix B Maintaining the Wide Area
Application Engine
Appendix C Using the
Configuration/Setup Utility Program
Describes troubleshooting procedures for the hardware installation.
Gives a summary of the hardware features and specifications.
Details procedures for maintaining the Wide Area Application Engine in good working condition.
Gives the procedure for using the Configuration/Setup Utility.
Conventions
Command descriptions use the following conventions:
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Convention Description
boldface font Commands and keywords are in boldface.
italic font Variables for which you supply values are in italics.
[ ] Elements in square brackets are optional.
{x | y | z} Alternative keywords are grouped in braces and separated
by vertical bars.
[x | y | z] Optional alternative keywords are grouped in brackets and
separated by vertical bars.
string A nonquoted set of characters. Do not use quotation marks
around the string, or the string will include the quotation marks.
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Conventions
Preface
Screen examples use the following conventions:
Convention Description
screen font Terminal sessions and information the system displays are
in
screen font.
boldface screen
font
italic screen
font
^ The symbol ^ represents the key labeled Control—for
< > Nonprinting characters, such as passwords, are in angle
[ ] Default responses to system prompts are in square brackets.
!, # An exclamation point (!) or a pound sign (#) at the
Information you must enter is in boldface screen font.
Variables for which you supply values are in italic screen font.
example, the key combination ^D in a screen display means hold down the Control key while you press the D key.
brackets.
beginning of a line of code indicates a comment line.
xiv
Notes, cautionary statements, and safety warnings use these conventions:
Note Means reader take note. Notes contain helpful suggestions or references to
materials not contained in this manual.
Caution Means reader be careful. You are capable of doing something that might result in
equipment damage or loss of data.
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Preface

Related Documentation

Warning
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.
SAVE THESE INSTRUCTIONS
Related Documentation
The WAE appliance supports three different software installations: Cisco Wide Area Application Services software (WAAS), Cisco Wide Area File System (WAFS) software and Cisco Application and Content Networking System (ACNS) software.
When WAAS software is installed, the WAE appliance can function as either a Central Manager or as an Application Acceleration Engine. When ACNS software is installed, the WAE appliance functions as a Content Engine or one of the other ACNS device modes (Content Router or Content Distribution Manager). When WAFS software is installed, the WAE appliance functions as a File Engine.
The Cisco WAAS software document set includes the following documents:
Cisco WAAS Release Notes
Statement 1071
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Cisco WAAS Quick Installation Guide
Cisco WAAS User Guide
Cisco WAAS Command Reference
Cisco WAAS System Messages Guide
Cisco WAAS Logging Messages Guide
Cisco WAAS MIB Support Guide
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Related Documentation
Preface
The WAFS software document set includes the following documents:
Release Notes for Cisco WAFS
Cisco WAFS 3.0 Quick Installation Guide
Cisco WAFS 3.0 Configuration Guide
Cisco WAFS 3.0 Command Reference
Cisco WAFS 3.0 User Guide
Cisco WAFS 3.0 Online Help
Cisco WAFS MIB Quick Reference
Cisco WAFS System Messages Reference
NIST Net Installation and Configuration Note
Cisco WAFS Benchmark Tool for Microsoft Office Applications Installation
and Configuration Note
The ACNS software document set includes the following documents:
Release Notes for Cisco ACNS Software
Cisco ACNS Software Upgrade and Maintenance Guide, Release 5.x
xvi
Cisco ACNS Software Configuration Guide for Locally Managed
Deployments
Cisco ACNS Software Configuration Guide for Centrally Managed
Deployments
Cisco ACNS Software Command Reference
Cisco ACNS Software API Guide
The documentation for this product also includes the following hardware-related documents:
Regulatory Compliance and Safety Information for the Cisco Content
Networking Product Series
Installing the Cisco WAE Inline Network Adapter
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Preface

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Obtaining Documentation
Product Documentation DVD
Cisco documentation and additional literature are available in the Product Documentation DVD package, which may have shipped with your product. The Product Documentation DVD is updated regularly and may be more current than printed documentation.
The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD enables you to access multiple versions of hardware and software installation, configuration, and command guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the documentation available.
The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.
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xvii

Documentation Feedback

Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco Marketplace:
http://www.cisco.com/go/marketplace/
Ordering Documentation
Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Cisco will continue to support documentation orders using the Ordering tool:
Registered Cisco.com users (Cisco direct customers) can order
documentation from the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Instructions for ordering documentation using the Ordering tool are at
this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
Nonregistered Cisco.com users can order documentation through a local
account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).
Preface
Documentation Feedback
You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.
You can send comments about Cisco documentation to bug-doc@cisco.com.
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Preface
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883
We appreciate your comments.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml
From this site, you can perform these tasks:
Report security vulnerabilities in Cisco products.
Obtain assistance with security incidents that involve Cisco products.
Cisco Product Security Overview
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Register to receive security information from Cisco.
A current list of security advisories and notices for Cisco products is available at this URL:
http://www.cisco.com/go/psirt
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
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Obtaining Technical Assistance

Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
Emergencies— security-alert@cisco.com
An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.
Nonemergencies— psirt@cisco.com
In an emergency, you can also reach PSIRT by telephone:
1 877 228-7302
1 408 525-6532
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to
encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:
Preface
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht m
The link on this page has the current PGP key ID in use.
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco
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Preface
Obtaining Technical Assistance
service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note Use the Cisco Product Identification (CPI) tool to locate your product serial
number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended
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Obtaining Technical Assistance
solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553-2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Preface
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
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Preface

Obtaining Additional Publications and Information

Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
Cisco Marketplace provides a variety of Cisco books, reference guides,
documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
Cisco Press publishes a wide range of general networking, training and
certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
http://www.ciscopress.com
Pack et magazine is the Cisco Systems technical user magazine for
maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
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http://www.cisco.com/packet
iQ Magazine is the quarterly publication from Cisco Systems designed to
help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
or view the digital edition at this URL:
http://ciscoiq.texterity.com/ciscoiq/sample/
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Obtaining Additional Publications and Information
Internet Protocol Journal is a quarterly journal published by Cisco Systems
for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/ipj
Networking products offered by Cisco Systems, as well as customer support
services, can be obtained at this URL:
http://www.cisco.com/en/US/products/index.html
Networking Professionals Connection is an interactive website for
networking professionals to share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:
http://www.cisco.com/discuss/networking
World-class networking training is available from Cisco. You can view
current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html
Preface
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Introduction

CHAPTER
1

Introducing the Cisco Wide Area Application Engine

This chapter provides a basic functional overview of the Cisco Wide Area Application Engine 7326 (WAE-7326), and describes the hardware, major components, and front and back panel indicators and controls.
This chapter contains the following sections:
Introduction, page 1-1
Software Functional Description, page 1-4
Hardware Features, page 1-6
The Wide Area Application Engine (WAE-7326) supports three different software installations that provide a comprehensive set of services for the remote office: Cisco Wide Area Application Services (WAAS) software, Cisco Wide Area File System (WAFS) software and Cisco Application and Content Networking System (ACNS) software.
The following software releases support the WAE-7326 appliance:
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WAAS 4.0.1 and later
WAFS 3.0 and later
ACNS 5.3.3 and later
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1-1
Introduction
Chapter 1 Introducing the Cisco Wide Area Application Engine
When WAAS software is installed, the WAE appliance can function as either a Central Manager or as an Application Acceleration Engine. When ACNS software is installed, the WAE appliance functions as a Content Engine or one of the other ACNS device modes (Content Router or Content Distribution Manager). When WAFS software is installed, the WAE appliance functions as a File Engine. (See
Figure 1-1.)
Figure 1-1 Wide Area Application Engine 7326—Front View
1-2
137704
The WAE-7326 has a baseboard management controller that provides environmental monitoring for the appliance. If environmental conditions exceed thresholds or if system components fail, LEDs on the baseboard management indicate the problem. The error log also lists all critical errors. The baseboard management controller also provides remote server management capabilities through the OSA SMBridge management utility program.
Note The baseboard management controller is also known as the service processor.
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Chapter 1 Introducing the Cisco Wide Area Application Engine
The WAE-7326 includes two integrated Broadcom Gigabit Ethernet controllers, which support connection to a 10-Mbps, 100-Mbps, or 1000-Mbps network.
The WAE includes large data-storage and hot-swap capability. The WAE-7326 supports up to six 25.4 mm (1-inch) slim, 3.5-inch hot-swap hard disk drives installed on Ultra-Slim hard disk drive trays in the hot-swap bays. With the hot-swap feature, you can add, remove, or replace hard disk drives without powering down the appliance.
Note The WAE-7326 hardware supports installing (hot-swapping) hard disk drives
without powering off the device. However, Cisco software applications that run on the WAE-7326 appliance do not support hot-swapping. You must reload the WAE appliance before the software recognizes the new hard disk drives.
The Active Memory feature of your WAE-7326 improves the reliability of memory through memory mirroring and online spare memory. Memory mirroring stores data in two pairs of DIMMs simultaneously. Online spare memory disables a failed pair of DIMMs from the system configuration and activates a pair of online spare memory DIMMs.
Your WAE also includes a large system-memory capacity. The memory bus supports up to 16 GB of system memory. The memory controller supports error correcting code (ECC) for up to eight industry-standard, 1.8 V, 240-pin, double-data rate (DDR) II, PC3200, registered SDRAM DIMMs.
Introduction
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The addition of an optional network interface card (NIC) in the WAE-7326 provides a failover capability to a redundant Ethernet connection. If a problem occurs with the primary Ethernet connection, all Ethernet traffic associated with this primary connection is automatically switched to the redundant Ethernet connection. If the applicable device drivers are installed, this switching occurs without data loss and without user intervention.
The WAE-7326 supports up to two Intel Xeon microprocessors. If the appliance comes with only one microprocessor, you can install an additional microprocessor to enhance performance and provide symmetric multiprocessing (SMP) capability.
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Chapter 1 Introducing the Cisco Wide Area Application Engine

Software Functional Description

Software Functional Description
The operation of the WAE is dependent on the software application that is installed on it. This section describes WAAS, ACNS and WAFS software:
WAAS Software Description, page 1-4
ACNS Software Description, page 1-5
WAFS Software Description, page 1-5
WAAS Software Description
With WAAS software installed, the WAE appliance functions as either a WAAS Central Manager or a WAAS Application Acceleration Engine. The WAAS Central Manager provides a graphical user interface to monitor and configure all Acceleration Engines. The WAAS Acceleration Engine is deployed in remote branch offices and in the data center to accelerate TCP applications that access data across the network.
The Application Acceleration Engine functionality operates at different levels based on the software licenses purchased. WAAS 4.x, software offers the WAAS Transport License or the WAAS Enterprise License options.
Cisco WAAS software helps enterprises meet the following objectives:
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Provide branch office employees with LAN-like access to information and
applications across a geographically distributed network.
Migrate application and file servers from branch offices into centrally
managed data centers.
Minimize unnecessary WAN bandwidth consumption through the use of
advanced compression algorithms.
Provide print services to branch office users. Cisco WAAS allows you to
configure a WAE as a print server so you do not need to deploy a dedicated system to fulfill print requests.
Improve application performance over the WAN by addressing the following
common issues:
Low data rates (constrained bandwidth)
Slow delivery of frames (high network latency)
Higher rates of packet loss (low reliability)
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Chapter 1 Introducing the Cisco Wide Area Application Engine
ACNS Software Description
With ACNS software installed, the WAE appliance functions as a Content Distribution Manager, Content Engine, or Content Router. The Content Distribution Manager provides a graphical user interface to manage registered Content Engines and Content Routers. The ACNS solution addresses the need to distribute and receive high-bandwidth, media-rich content across the Internet or an intranet without performance losses or content-delivery delays.
ACNS software offers the following content-based services:
Content caching and hosting
Proxy services
Content replication
Video streaming
In Content Engine mode, the WAE operates either as a component of an ACNS network or as a standalone content-caching device and is generally positioned on the WAN edge between your enterprise network and the Internet.
Software Functional Description
Note The WAE-7326 supports device-mode configuration and can be configured with
ACNS 5.x software to operate as a Content Engine, a Content Router, a Content Distribution Manager, or an IP/TV Program Manager.
To deploy Cisco Content Engines with Cisco ACNS software within your existing network, your network must support Cisco IOS software and the Web Cache Communication Protocol (WCCP). WCCP transparently redirects HTTP requests to a Content Engine, and the Content Engine responds to those requests.
WAFS Software Description
With WAFS software installed, the WAE appliance functions as a File Engine. The File Engine is an Internet file delivery device that provides the following file-based services:
Segment-level file and metadata caching
Protocol-specific latency reduction
WAN transport-level optimization
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Hardware Features

Policy-based prepositioning
Global locking and coherency
Native end-to-end CIFS/NFS support
Web-based centralized control and management
Branch file server replacement
Hardware Features
This section illustrates and describes the front and back panel controls, ports, and LED indicators on the WAE-7326. It contains the following topics:
Front Panel Control Buttons, page 1-7
LED Indicators, page 1-7
Input/Output Ports and Connectors, page 1-11
Inline Network Adapter Description, page 1-16
Figure 1-2 shows the WAE-7326 front panel controls and LEDs.
Chapter 1 Introducing the Cisco Wide Area Application Engine
Figure 1-2 Wide Area Application Engine 7326 Front Panel
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