Cisco Systems 60012010 User Manual
Meraki MR12/16
Hardware Installation Guide
Trademarks
Meraki, Meraki MR12, Meraki MR16, Meraki Cloud Controller, and Meraki Mesh are trademarks of Meraki, Inc.
Other brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, Meraki reserves the right to make
changes to the products described in this document without notice. Meraki does not assume any liability that may
occur due to the use or application of the product(s) or circult layout(s) described herein.
Warranty
Meraki, Inc. provides a lifetime warranty on this product. Warranty details may be found at www.meraki.com/legal.
Table of Contents
1 Scope of Document and Related Publications 4
2 MR16 Overview 5
2.1 Package Contents 5
2.2 Understanding the MR16 5
2.3 Security Features 7
2.4 Ethernet Ports 7
2.5 Power Source Options 7
2.6 Factory Reset Button 7
2.7 LED Indicators and Run Dark Mode 7
2.8 UL 2043 Plenum rating 8
3 Pre-Install Preparation 8
3.1 Confi gure Your Network in Dashboard 8
3.2 Check and Upgrade Firmware 8
3.3 Check and Confi gure Firewall Settings 8
3.4 Assigning IP Addresses to MR16s 9
3.4.1 Dynamic Assignment 9
3.4.2 Static Assignment 9
3.4.3 Static IP Assignment via DHCP Reservations 9
3.5 Collect Tools 10
3.6 Collect Additional Hardware for Installation 10
4 Installation Instructions 11
4.1 Choose Your Mounting Location 11
4.2 Install the MR16 11
4.2.1 Attach the Mount Plate 11
4.2.1.1 Wall or Solid Ceiling Mount Using Mount Plate 13
4.2.1.2 Drop Ceiling Mount Using Mount Plate 14
4.2.1.3 Electrical Junction Box Mount Using Mount Plate 18
4.2.1.4 Plenum Mount (Above Drop Ceiling) 19
4.2.2 Power the MR16 20
4.2.2.1 Powering the MR16 with Meraki AC Adapter 21
4.2.2.2 Powering the MR16 with Meraki 802.3af Power over Ethernet Injector 21
4.2.2.3 Powering the MR16 with an 802.3af Power over Ethernet Switch 22
4.2.3 Mount the MR16 22
4.2.3.1 Assemble MR16 to the Mount Plate 22
4.2.3.2 Desk or Shelf Mount 24
4.2.3.3 Wall or Solid Ceiling Mount without Mount Plate 24
4.3 Secure the MR16 25
4.3.1 Security Screw 25
4.3.2 Kensington Lock 25
4.4 Verify Device Functionality and Test Network Coverage 26
5 Troubleshooting 26
6 Regulatory Information for MR12 27
7 Regulatory Information for MR16 31
3
1 Scope of Document and Related Publications
The MR12/16 Hardware Installation Guide describes the installation procedure for the MR12 and MR16 access points.
Note: All instructions in this hardware installation guide reference the MR16 product but apply equally to the MR12.
Additional reference documents are available online at www.meraki.com/library/product.
4
2 MR12 and MR16 Overview
The Meraki MR12 is an enterprise-class 802.11n access point designed for deployment in small and medium
businesses, home and branch offi ces, schools, hotels and retail stores. The Meraki MR16 is an enterprise-class,
dual-concurrent 802.11n access point designed for high-density deployments in large offi ces, schools, hospitals,
hotels and large retail stores. When connected to the Meraki Cloud Controller, MR12 and MR16 enable the
creation of high-speed, reliable indoor wireless networks quickly, easily and cost-effectively.
2.1 Package Contents
The MR16 package contains the following:
MR16 access point Drop ceiling mounting kit
Wall screws
& anchors
Mounting plate
Spare hardware kitSecurity screws
Mounting Template
2.2 Understanding the MR16
Your Meraki MR16 has the following features:
LED indicators
Kensington lock
hard point
5
Mount plate attachment
slots (2x)
Cable access bay
MR12 cable access bay
MR16 cable access bay
Desk mount feet (4x)
Cable routing slot(s)
Ethernet 1 port (10/100)
Ethernet 0 port (10/100/1000, PoE)
AC Adapter plug
Your MR16 mount plate has the following features:
Access point
mounting posts (2x)
Security tab
Ethernet port (with PoE)
AC Adapter plug
Various mounting holes
(see p. 13-14 for details)
Cable slot
6
2.3 Security Features
The MR16 features multiple options for physically securing the access point after installation:
1. Security screw – The accessory kit includes screws that can be used to secure the access point to
the mount plate. Engaging the security screw prevents accidental dislodging and theft.
2. Kensington lock – The access point contains a hard point that allows it to be secured to any nearby
permanent structure using a standard Kensington lock.
2.4 Ethernet Ports
Both MR12 and MR16 feature a Gigabit Ethernet RJ45 port that accepts 802.3af power (labeled
“Eth0, PoE”). This port should be used for uplink to your WAN connection. MR12 also
features an additional Fast Ethernet RJ45 port (labeled Eth1) that can be used to connect additional LAN
devices such as printers and IP phones.
2.5 Power Source Options
The MR16 access point can be powered using either the Meraki AC Adapter or 802.3af PoE Injector (both sold
separately) or a third-party 802.3af PoE switch.
2.6 Factory Reset Button
If the button is pressed and held for at least fi ve seconds and then released, the MR16 will reboot and be
restored to its original factory settings by deleting all confi guration information stored on the unit.
2.7 LED Indicators and Run Dark Mode
Your MR16 is equipped with a series of LED lights on the front of the unit to convey information about
system functionality and performance.
Signal Strength
One Light: Fair
Four Lights: Strongest
Moving Lights: Searching for signal
Flashing Lights: Error state. May indicate bad gateway or other routing fault
Radio Power
Off: MR16 is off
Solid Orange: MR16 is booting or trying to fi nd a path to the internet
Solid Green: MR16 is fully operational and connected to the network
Flashing Orange: Firmware is upgrading
Flashing Green: Error state. May indicate bad gateway or other routing fault
Ethernet
Off: No active network connection at the Ethernet port
On: Active network connection at the Ethernet port
Flashing: Error state. May indicate bad gateway or other routing fault
The MR16 may be operated in “Run Dark” mode for additional security and to reduce the visibility of the access
point. In this mode, the LEDs will not be illuminated. This mode may be enabled through Meraki Dashboard.
7
2.7 UL 2043 Plenum rating*
The MR16 meets the UL 2043 plenum-rating standard. This certifi es that the MR16 has adequate fi re resistance
and low smoke-emission characteristics to be mounted and operated in a building’s environmental air spaces,
such as above suspended ceilings in an offi ce environment. (*UL 2043 rating applies to MR16 only.)
3 Pre-Install Preparation
You should complete the following steps before going on-site to perform an installation.
3.1 Confi gure Your Network in Dashboard
The following is a brief overview only of the steps required to add an MR16 to your network. For detailed
instructions about creating, confi guring and managing Meraki wireless networks, refer to the Meraki Cloud
Controller Manual (meraki.com/library/product).
1. Login to http://dashboard.meraki.com. If this is your fi rst time, create a new account.
2. Find the network to which you plan to add your APs or create a new network.
3. Add your APs to your network. You will need your Meraki order number (found on your invoice if you
ordered directly from Meraki) or the serial number of each AP, which looks like Qxxx-xxxx-xxxx, and is
found on the bottom of the unit. You will also need your Enterprise Cloud Controller license key, which you
should have received via email from shipping@meraki.com.
4. Go to the map / fl oor plan view and place each AP on the map by clicking and dragging it to the location
where you plan to mount it.
3.2 Check and Upgrade Firmware
To ensure your MR16 performs optimally immediately following installation, Meraki recommends that you
facilitate a fi rmware upgrade prior to mounting your MR16.
1. Attach your MR16 to power and a wired Internet connection. See p. 19 of this Hardware Installation
Guide for details.
2. The MR16 will turn on and the Power LED will glow solid orange. If the unit does not require a fi rmware
upgrade, the Power LED will turn green within thirty seconds.
* If the unit requires an upgrade, the Power LED will begin blinking orange until the upgrade is complete,
at which point the Power LED will turn solid green. You should allow about an hour for the fi rmware
upgrade to complete, depending on the speed of your internet connection.
3.3 Check and Confi gure Firewall Settings
If a fi rewall is in place, it must allow outgoing connections on particular ports to particular IP addresses. The
most current list of outbound ports and IP addresses can be found here:
http://tinyurl.com/y79une3
8
3.4 Assigning IP Addresses to MR16s
All gateway MR16s (MR16s with Ethernet connections to the LAN) must be assigned routable IP addresses.
These IP addresses can be dynamically assigned via DHCP or statically assigned.
3.4.1 Dynamic Assignment
When using DHCP, the DHCP server should be confi gured to assign a static IP address for each MAC address
belonging to a Meraki AP. Other features of the wireless network such as 802.1x authentication, may rely on the
property that the APs have static IP addresses.
3.4.2 Static Assignment
Static IPs are assigned using the local web server on each AP. The following procedure describes how to set
the static IP:
1. Using a client machine (e.g. a laptop), connect to the AP either wirelessly (by associating to any SSID
broadcast by the AP) or over a wired connection.
If using a wired connection, connect the client machine to the MR16 either through a PoE switch or a Meraki
PoE Injector. If using a PoE switch, plug an Ethernet cable into the MR16’s Ethernet jack, and the other end
into a PoE switch. Then connect the client machine over Ethernet cable to the PoE switch. If using a Meraki
PoE Injector, connect the MR16 to the “PoE” port of the Injector, and the client machine to the “LAN” port.
2. Using a web browser on the client machine, access the AP’s built-in web server by browsing to
http://my.meraki.com. Alternatively, browse to http://10.128.128.128.
3. Click on the “Static IP Confi guration” tab. Log in. The default user name is “admin”. The default password is
the AP’s serial number, with hyphens included (e.g. Q2DD-551C-ZYW3).
4. Confi gure the static IP address, net mask, gateway IP address and DNS servers that this AP will use on its
wired connection.
5. If necessary, reconnect the AP to the LAN.
3.4.3 Static IP via DHCP Reservations
Instead of associating to each Meraki AP individually to confi gure static IP addresses, an administrator can assign
static IP addresses on the upstream DHCP server. Through “DHCP reservations”, IP addresses are “reserved” for the
MAC addresses of the Meraki APs. Please consult the documentation for the DHCP server to confi gure DHCP
reservations.
9
3.5 Collect Tools
You will need the following tools to perform an installation:
T8 Torx
screwdriver
Phillips
screwdriver
Hammer Drill with 1/4”
3.6 Collect Additional Hardware for Installation
or
802.3af PoE power source (either PoE
switch or Meraki 802.3af PoE Injector)
(6.3mm) bits
AC Adapter
Network cables with RJ45 connectors long
enough for your particular mounting location
10
4 Installation Instructions
4.1 Choose Your Mounting Location
A good mounting location is important to getting the best performance out of your MR16 access point.
Keep the following in mind:
1. The device should have unobstructed line of sight to most coverage areas. For example, if installing
in an offi ce fi lled with workspaces divided by mid-height cubicle walls, installing on the ceiling or high
on a wall would be ideal.
2. Power over Ethernet supports a maximum cable length of 300 ft (100 m).
3. If being used in a mesh deployment, the MR16 should have line of sight to at least two other Meraki
devices. For more detailed instructions regarding access point location selection, reference the Meraki
Network Design Guide (meraki.com/library/product).
4.2 Install the MR16
For most mounting scenarios, the MR16 mount plate provides a quick, simple, and fl exible means of mounting
your device. The installation should be done in two steps. First, install the mount plate to your selected location.
Then, attach the MR16 to the mount plate.
4.2.1 Attach the Mount Plate
The MR16 mount plate can be used to install your access point in a wide range of scenarios: wall or solid
ceiling, below a drop ceiling, on various electrical junction boxes, or above a drop ceiling (in the plenum)*.
The mount plate contains a variety of hole patterns that are customized for each installation scenario. The
mounting template (included inbox with mount plate) should be used to drill holes for wall mounts and also to
identify the correct hole patterns in the mount plate that should be used for each type of mount.
The following images also show the hole patterns that should be used for each type of mount:
Wall Mount
(Go to p.13)
*Applies to MR16 only.
Drop Ceiling (T-Rail) Mount
(Go to p.14)
European Outlet Box Mount
(Go to p.18)
11
3.5” Round Cable Junction Box
Mount (US style)
(Go to p.18)
4” Round Cable Junction Box
Mount (US style)
(Go to p.18)
4”Square Cable Junction Box
Mount (US style)
(Go to p.18)
Single-Gang Outlet Box
Mount (US style)
(Go to p.18)
12
Above Drop Ceiling Mount
(Box Hanger)
(Go to p.18)
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