Cisco Systems 2496 MDM19 S1 User Manual

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For use with all Ripwave® MX Surfer models

Part Number 40-00444-00R Revision A, Version 1.0 May 4, 2007

Proprietary

All information disclosed by this document is the proprietary property of Navini Networks, Inc. and is protected by copyright, trademark, and/or trade secret laws. All rights therein are expressly reserved.

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Navini Networks, Inc. Ripwave MX Surfer Modem User Guide

TABLE OF CONTENTS

TABLE OF CONTENTS..........................................................................................................................................................2

ERMISSIONS, TRADEMARKS & DISTRIBUTION ...........................................................................................................................3

AFETY.....................................................................................................................................................................................4

EGULATORY INFORMATION......................................................................................................................................................5

INTRODUCTION..................................................................................................................................... 6

PACKAGE INVENTORY....................................................................................................................... 6

SURFER MODEL .................................................................................................................................... 6

MINIMUM COMPUTING REQUIREMENTS.................................................................................... 6

PHYSICAL CHARACTERISTICS & OVERVIEW............................................................................ 7

INSTALLING SURFER .......................................................................................................................... 8

ACCESSING THE INTERNET.............................................ERROR! BOOKMARK NOT DEFINED.

TROUBLESHOOTING..........................................................ERROR! BOOKMARK NOT DEFINED.

INSTALLING NAVINI DIAGNOSTICS (NAVDIAG)......................................................................10

TROUBLESHOOTING USING NAVDIAG ....................................................................................... 13

UNINSTALLING NAVDIAG................................................................................................................ 19

SURFER CARE & MAINTENANCE.................................................................................................. 20

UPGRADING SURFER SOFTWARE.................................................................................................21

ADDENDUM 1: SURFER - PC TROUBLESHOOTING ................................................................. 25

ADDENDUM 2: END USER SOFTWARE LICENSE AGREEMENT........................................... 29

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Navini Networks, Inc. Ripwave MX Surfer Modem User Guide

Permissions, Trademarks & Distribution

Copyright© 2007, Navini Networks, Inc. All information contained herein and disclosed by this document is confidential and the proprietary property of Navini Networks, Inc. and all rights therein are expressly reserved. Acceptance of this material signifies agreement by the recipient that the information contained in this document is confidential and that it will be used solely for the purposes set forth herein. Acceptance of this material signifies agreement by the recipient that it will not be used, reproduced in whole or in part, disclosed, distributed, or conveyed to others in any manner or by any means – graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems – without the express written permission of Navini Networks, Inc.

Navini Networks is a registered trademark. The Navini Networks logo, Zero-Install, Ripwave, Unwired by Navini, and Surfer are trademarks of Navini Networks, Inc. Other product and company names mentioned herein may be trademarks and/or service marks of their respective owners.

Except for the hardware warranty, nothing herein constitutes any representation, warranty, assurance, or guaranty of any kind.

Because of continuing developments and improvements in design, manufacturing, and deployment, material in this document is subject to change without notification and does not represent any commitment or obligation on the part of Navini Networks, Inc.

Navini Networks, Inc. shall have no liability for any error or damages resulting from the use of this document.

All Navini Networks logos and trademarks are the property of Navini Networks, Inc. Unauthorized usage is strictly prohibited without the express written permission of Navini Networks, Inc.

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Navini Networks, Inc. Ripwave MX Surfer Modem User Guide

Safety

To optimize safety and expedite installation and service, read this document thoroughly. Follow all warnings, cautions, and instructions marked on the equipment and included in this document.

To aid in the prevention of injury and damage to property, cautionary symbols have been placed in this document to alert the reader to known potentially hazardous situations, or hazards to equipment or procedures. The symbols are placed before the information to which they apply. However, any situation that involves heavy equipment and electricity can become hazardous, and caution and safety should be practiced at all times when installing, servicing, or operating the equipment.

Caution Symbol - Possible equipment or property damage

Warning Symbol - Could cause personal injury or otherwise be hazardous to your health

Navini Networks, Inc., expressly requires that when using Navini electronic equipment always follow the basic safety precautions to reduce the risk of electrical shock, fire, and injury to people and/or property.

1. Follow all warnings and instructions that come with the equipment.

2. Do not use the equipment while you are in a bathtub, shower, pool, or spa. Exposure of the equipment to water could cause severe electrical shock or serious damage to the equipment.

3. Do not allow any type of liquid to come in contact with the equipment. Unplug the equipment from the power source before cleaning. Use a damp cloth for cleaning. Do not use any soaps or liquid cleaners.

4. Follow all airport and FAA regulations when using the equipment on or near aircraft.

5. Only operate the equipment from the type of power source(s) indicated in this manual (110/220 VAC). Any other type of input power source may cause damage to the equipment.

6. Power the equipment using only the AC adapter cable provided, and in accordance with the instructions specified in this User Guide.

7. Do not use a frayed or damaged power cord. Do not place the power cord where it can be stepped on or tripped over.

8. Do not touch wires where the insulation is frayed or worn unless the equipment has been disconnected from its power source.

9. Do not overload wall outlets, power strips, or extension cords. This can cause serious electrical shock or fire.

10. Do not place the equipment on an unstable surface. It can fall and cause injury or damage to the equipment.

11. Do not disassemble the equipment. Removing covers exposes dangerous voltages or other risks and also voids the warranty. Incorrect reassembly can cause equipment damage or electrical shock. Only an authorized repair technician should service this product.

12. Do not expose the equipment to extreme hot or cold temperatures.

13. Do not use the equipment under the following conditions:

• When the equipment has been exposed to water or moisture.

• When the equipment has been damaged.

• When the power cord is damaged or frayed.

• When the equipment does not operate properly or shows a distinct change in performance.

Navini Networks will provide a power supply suitable for an IT distribution system intended for Norway. This power supply has not been decided.

Navini Networks will provide the user manual in German with Surfer Modems shipped to Germany.

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Navini Networks, Inc. Ripwave MX Surfer Modem User Guide

Regulatory Information

FCC Notice

CAUTION: This device is a Radio Frequency transmitter. It is required to comply with FCC RF

exposure requirements for transmitting devices. For all Surfer Modems, a minimum separation distance of 8 inches (20 cm) or more must be maintained between the antenna and all persons during device operations to ensure compliance with the FCC’s rules for Radio Frequency Exposure. If this minimum distance cannot be maintained, exposure to RF levels that exceed the FCC’s limits may result.

FCC Compliance and Advisory Statement

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. The operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation. If this equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, the user should try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and the receiver.

3. Connect the equipment to an outlet on a circuit that is different from the one to which the receiver is connected.

4. Consult the dealer or an experienced radio/TV technician for additional suggestions. This product has been tested and found to be safe in accordance with the Australian Standard for Human Exposure to Radiation where the user or other parties are 20 cm or more from the aerial. If the antenna is closer than 20 cm from the user, Australian safety conditions are violated.

INFORMATION TO USER

This device has been authorized as a radio frequency transmitter under the appropriate rules of the Federal Communications Commission. Any changes or modifications not expressly approved by Navini Networks, Inc. could void the user’s authority to operate the equipment.

INFORMATION REGARDING ANTENNAS

This device has three embedded antennas: one embedded dipole with approximately 2 dBi gain and two patch antennas, one on each side of the device. Each patch antenna has approximately 6 dBi gain. The overall antenna gain is 9 dBi.

This product has been tested and met all the applicable requirement of the R&TTE directive (99/5/EC).

FOR HOME

Tested To Comply

With FCC Standards

R OFFICE US

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Navini Networks, Inc. Ripwave MX Surfer Modem User Guide

Introduction

Package Inventory

Surfer Model

Minimum Computing Requirements

(See, also, Addendum 1)

Congratulations! Your Ripwave friendly, easy-to-install device that helps you connect wirelessly to the Internet. It provides complete broadband Internet access to residential and small office/home office (SOHO) customers without requiring professional installation. Surfer provides portable service. A computer with Surfer can move from room-to-room, location-to-location, or even city-to-city as long as there is coverage in the area. This manual guides you through the simple process of installing the Modem and its monitoring software.

Please verify the contents of your Surfer Modem package. Your package should contain the following:

• Surfer Modem unit

• AC power adapter

• Ethernet cable (for PC-to-Modem connection)

• Installation CD that includes the following

- User Guide

- Navini Diagnostics monitoring software

- PC Driver software

If you do not find all of these items in your package, notify the supplier from whom you obtained it.

The Surfer Modem model indicates the frequency in which the Modem will operate:

 Surfer 1239 2300-2390 MHz  Surfer 1252 2496-2690 MHz  Surfer 1343 3400-3700 MHz

The following table lists the minimum requirements your computer should meet before connecting to the Surfer Modem.

Operating System1:

CPU: RAM:

Hard Drive:

Monitor:

Windows® 2000, Windows XP2, or Windows Vista. It is assumed the latest Windows service pack is installed on the Operating System. Please ensure the PC network port is enabled. Pentium level or higher 32 MB or the Operating System minimum, whichever is greater 85 MB free disk space for the Navini Diagnostics software 256 colors, 800 x 600 resolution

MX Surfer Modem is a user-

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Navini Networks, Inc. Ripwave MX Surfer Modem User Guide

Minimum Computing Requirements, cont’d.

Physical

Note: To upgrade your Operating System after loading the Navini

Diagnostics monitoring software, you must first uninstall Navini Diagnostics prior to upgrading the OS. Otherwise, Navini Diagnostics will not work. See Uninstall instructions in this Guide. XP must be Service Pack Level 1 or higher. software is supported on Win2000, WinXP, WinVista-32bits or higher; Mac X (Mac10.4.5) or higher; and Linux kernel 2.4 (Redhat Open Source). Mac users must have the Snuffit extraction software. There is a known issue with installing Navini Diagnostics on Vista OS. Refer to the work-around instructions in the section “Installing Navini Diagnostics” and the note that references Addendum 1: Installing NavDiag on Vista.

Note: Navini Diagnostics

Note: Windows

Following are the physical characteristics of the Surfer Modem.

Characteristics & Overview

Front

LED

Back

Power Adapter Connection

Ethernet Cable Connection

The light (LED) on the top back of the unit gives you an indication of Surfer’s operational status. To provide you a wireless connection to the Internet, Surfer connects to Base Stations. Base Stations are the Service Provider’s wireless equipment including antennas that are placed all around the coverage area.

When the light blinks, Surfer is trying to synchronize with a Base Station. When the light is constant, Surfer has acquired synchronization with a Base Station. If the light is flashing quickly, this means Surfer is transmitting data to the Base Station.

The back of the unit is where you plug in the AC power adapter, which is connected to a power outlet, and the Ethernet cable, which is connected to your computer. There is no power button; when you plug the AC power adapter in, the unit comes on. The proper operating temperature of the Modem is 5-40° C.

Caution! Do not attempt to take the Modem apart. This may

damage the Modem and void the Manufacturer’s warranty.

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Navini Networks, Inc. Ripwave MX Surfer Modem User Guide

Surfer Features

Installing Surfer

(See, also, Addendum 1)

 Simple plug-and-play installation

 Light indicator to show power on, synchronization with a Base

Station, and data traffic status

 Meets IEEE 802.16e air interface standards

 Portable

 Works in Non Line of Sight (NLOS) conditions, with 3-

antenna switching diversity and Smart Beamforming signals

 No external antenna required in most environments

 Automated over-the-air software upgrades

The following instructions explain how to install the Surfer Modem. Please read all instructions before installing it. Turn off the computer and the Modem before installing.

Note: Surfer should be positioned to minimize interference with other

equipment when transmitting.

Step Action Illustration

1. Connect the Ethernet cable to the Ethernet port on the computer.

2. Connect the other end of the Ethernet cable to the Modem.

Ethernet Cable

Connection

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Navini Networks, Inc. Ripwave MX Surfer Modem User Guide

Installing Surfer, cont’d.

Accessing the Internet

Troubleshooting

Connect the AC power adapter to the Modem. Plug the other end of the power adapter into a 110/220 VAC 60/50 Hz outlet.

CAUTION! Use only the AC

power adapter supplied. Using any other adapter can damage the Modem.

Power Cable

Connection

4. The green light (LED) on the top of Surfer should come on. If it does not turn on, there is a problem with the Modem or the AC power adapter. Check all cables for proper connection. If there is still a problem, contact the supplier from whom you obtained your Modem.

LEDLED

5. Turn the computer on; log in.

Now that Surfer is installed and powered on, you should be able to access the Internet (that is, assuming you have signed up with a Service Provider). To access the Internet, open the web browser that is installed on your computer.

If you are experiencing difficulties with your Internet connection after installation, please review the Minimum Computing

Requirements and Addendum 1. Ensure your computer meets those

requirements. Also, review the installation procedures and ensure all the steps were completed properly. If you are still experiencing difficulties, please contact your Service Provider.

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Navini Networks, Inc. Ripwave MX Surfer Modem User Guide

Installing Navini Diagnostics (NavDiag)

The Navini Diagnostics (NavDiag) monitoring software assists in solving connection problems. This software is provided on the Installation CD that came in your Surfer package. Please follow the steps below to install the software.

Note 1: To install NavDiag on a Windows 2000 Operating System, you

must have administrative privileges. To check your account privileges, open your Control Panel. Double-click on the Users and Passwords symbol. You should see ‘Administrator’ under the Users tab.

Note 2: The screenshots shown in these instructions were taken from a

laptop with Windows 2000. If you have a Windows XP or other Operating System, the screens you see may vary from the screens shown in the instructions.

Step Action Illustration

1. Before installing NavDiag shut down all programs, including anti-virus software.

2. Insert the CD into the computer’s CD-ROM drive.

3. Open the CD by clicking on

the My Computer icon.

Double-click on the folder

named Navini_Diagnostics.

4. Double-click on the icon for the file navdiag_windows.exe*. This will automatically start the software installation.

*If your PC is running Mac or Linux software, you will need the navdiag_mac.sit or navdiag_linux.bin file. Mac users will need the Snuffit extraction software.

5. The InstallAnywhere window appears. The progress bar indicates that has initialized.

InstallAnywhere

Example:

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