Cisco Systems, Inc.
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USA
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Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-17037-01
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between Cisco and any other company. (0809R)
Cisco 4400 Series Controllers1-8
Catalyst 6500 Series Wireless Services Module1-9
Cisco 7600 Series Router Wireless Services Module1-10
Cisco 28/37/38xx Series Integrated Services Router1-11
Catalyst 3750G Integrated Wireless LAN Controller Switch1-11
Features Not Supported1-8
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Cisco UWN Solution Wired Connections1-12
Cisco UWN Solution WLANs1-12
Identity Networking1-13
Enhanced Integration with Cisco Secure ACS1-13
File Transfers1-14
Cisco Wireless LAN Controller Configuration Guide
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Contents
Power over Ethernet1-14
Startup Wizard1-15
Cisco Wireless LAN Controller Memory1-15
Cisco Wireless LAN Controller Failover Protection1-16
Network Connections to Cisco Wireless LAN Controllers1-17
Cisco 2100 Series Wireless LAN Controllers1-17
Cisco 4400 Series Wireless LAN Controllers1-18
CHAPTER
CHAPTER
2Using the Web-Browser and CLI Interfaces2-1
Using the Web-Browser Interface2-2
Guidelines for Using the GUI2-2
Opening the GUI2-2
Enabling Web and Secure Web Modes2-2
Using the GUI to Enable Web and Secure Web Modes2-3
Using the CLI to Enable Web and Secure Web Modes2-4
Loading an Externally Generated SSL Certificate2-5
Using the CLI2-7
Logging into the CLI2-7
Using a Local Serial Connection2-8
Using a Remote Ethernet Connection2-8
Logging Out of the CLI2-9
Navigating the CLI2-9
Enabling Wireless Connections to the Web-Browser and
CLI Interfaces
3Configuring Ports and Interfaces3-1
2-9
iv
Overview of Ports and Interfaces3-2
Ports3-2
Distribution System Ports3-4
Service Port3-5
Interfaces3-6
Management Interface3-6
AP-Manager Interface3-6
Virtual Interface3-7
Service-Port Interface3-8
Dynamic Interface3-8
WLANs3-9
Configuring the Management, AP-Manager, Virtual, and Service-Port Interfaces3-10
Using the GUI to Configure the Management, AP-Manager, Virtual, and Service-Port Interfaces3-11
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Contents
Using the CLI to Configure the Management, AP-Manager, Virtual, and Service-Port Interfaces3-13
Using the CLI to Configure the Management Interface3-13
Using the CLI to Configure the AP-Manager Interface3-14
Using the CLI to Configure the Virtual Interface3-14
Using the CLI to Configure the Service-Port Interface3-15
Configuring Dynamic Interfaces3-16
Using the GUI to Configure Dynamic Interfaces3-16
Using the CLI to Configure Dynamic Interfaces3-18
Configuring Ports3-19
Configuring Port Mirroring3-22
Configuring Spanning Tree Protocol3-23
Using the GUI to Configure Spanning Tree Protocol3-24
Using the CLI to Configure Spanning Tree Protocol3-28
Enabling Link Aggregation3-29
Link Aggregation Guidelines3-32
Using the GUI to Enable Link Aggregation3-33
Using the CLI to Enable Link Aggregation3-34
Using the CLI to Verify Link Aggregation Settings3-34
Configuring Neighbor Devices to Support LAG3-34
CHAPTER
Configuring a 4400 Series Controller to Support More Than 48 Access Points3-34
Using Link Aggregation3-35
Using Multiple AP-Manager Interfaces3-35
Before You Start4-2
Resetting the Device to Default Settings4-3
Resetting to Default Settings Using the CLI4-3
Resetting to Default Settings Using the GUI4-3
Running the Configuration Wizard on the CLI4-4
Using the AutoInstall Feature for Controllers Without a Configuration4-6
Overview of AutoInstall4-6
Obtaining an IP Address Through DHCP and Downloading a Configuration File from a TFTP
Server
4-7
Selecting a Configuration File4-8
Example of AutoInstall Operation4-9
Managing the System Date and Time4-10
Configuring an NTP Server to Obtain the Date and Time4-10
Configuring the Date and Time Manually4-10
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Contents
Using the GUI to Configure the Date and Time4-10
Using the CLI to Configure the Date and Time4-11
Configuring 802.11 Bands4-14
Using the GUI to Configure 802.11 Bands4-14
Using the CLI to Configure 802.11 Bands4-15
Configuring 802.11n Parameters4-17
Using the GUI to Configure 802.11n Parameters4-17
Using the CLI to Configure 802.11n Parameters4-19
Configuring DHCP Proxy4-22
Using the GUI to Configure DHCP Proxy4-22
Using the CLI to Configure DHCP Proxy4-23
Configuring Administrator Usernames and Passwords4-23
Configuring Usernames and Passwords4-23
Restoring Passwords4-24
Configuring SNMP4-24
Changing the Default Values of SNMP Community Strings4-25
Using the GUI to Change the SNMP Community String Default Values4-25
Using the CLI to Change the SNMP Community String Default Values4-27
Changing the Default Values for SNMP v3 Users4-27
Using the GUI to Change the SNMP v3 User Default Values4-27
Using the CLI to Change the SNMP v3 User Default Values4-29
Configuring Aggressive Load Balancing4-29
Using the GUI to Configure Aggressive Load Balancing4-30
Using the CLI to Configure Aggressive Load Balancing4-30
Configuring Fast SSID Changing4-31
Using the GUI to Configure Fast SSID Changing4-31
Using the CLI to Configure Fast SSID Changing4-31
Enabling 802.3X Flow Control4-31
Configuring 802.3 Bridging4-32
Using the GUI to Configure 802.3 Bridging4-32
Using the CLI to Configure 802.3 Bridging4-33
Configuring Multicast Mode4-34
Understanding Multicast Mode4-34
Guidelines for Using Multicast Mode4-35
Using the GUI to Enable Multicast Mode4-36
Using the GUI to View Multicast Groups4-37
Using the CLI to Enable Multicast Mode4-38
Using the CLI to View Multicast Groups4-39
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Using the CLI to View an Access Point’s Multicast Client Table4-39
Using the GUI to Configure CCX Client Roaming Parameters4-42
Using the CLI to Configure CCX Client Roaming Parameters4-43
Using the CLI to Obtain CCX Client Roaming Information4-43
Using the CLI to Debug CCX Client Roaming Issues4-44
Configuring IP-MAC Address Binding4-44
Configuring Quality of Service4-45
Configuring Quality of Service Profiles4-45
Using the GUI to Configure QoS Profiles4-45
Using the CLI to Configure QoS Profiles4-47
Configuring Quality of Service Roles4-48
Using the GUI to Configure QoS Roles4-48
Using the CLI to Configure QoS Roles4-50
Contents
Configuring Voice and Video Parameters4-52
Call Admission Control4-52
Bandwidth-Based CAC4-52
Load-Based CAC4-52
Expedited Bandwidth Requests4-53
U-APSD4-54
Traffic Stream Metrics4-54
Using the GUI to Configure Voice Parameters4-54
Using the GUI to Configure Video Parameters4-56
Using the GUI to View Voice and Video Settings4-57
Using the CLI to Configure Voice Parameters4-62
Using the CLI to Configure Video Parameters4-63
Using the CLI to View Voice and Video Settings4-64
Configuring EDCA Parameters4-67
Using the GUI to Configure EDCA Parameters4-67
Using the CLI to Configure EDCA Parameters 4-68
Configuring Cisco Discovery Protocol4-69
Using the GUI to Configure Cisco Discovery Protocol4-72
Using the GUI to View Cisco Discovery Protocol Information4-73
Using the CLI to Configure Cisco Discovery Protocol4-77
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Contents
Using the CLI to View Cisco Discovery Protocol Information4-78
Configuring RFID Tag Tracking4-79
Using the CLI to Configure RFID Tag Tracking4-81
Using the CLI to View RFID Tag Tracking Information4-82
Using the CLI to Debug RFID Tag Tracking Issues4-83
Configuring and Viewing Location Settings4-84
Installing the Location Appliance Certificate4-84
Modifying the NMSP Notification Interval for Clients, RFID Tags, and Rogues4-85
Synchronizing the Controller and Location Appliance4-86
Using the CLI to View Location Settings4-86
Configuring the Supervisor 720 to Support the WiSM4-89
General WiSM Guidelines4-90
Configuring the Supervisor4-90
Using the Wireless LAN Controller Network Module4-91
Configuring RADIUS on the ACS5-4
Using the GUI to Configure RADIUS5-6
Using the CLI to Configure RADIUS5-11
RADIUS Authentication Attributes Sent by the Access Point5-15
RADIUS Accounting Attributes5-17
Configuring TACACS+5-18
Configuring TACACS+ on the ACS5-19
Using the GUI to Configure TACACS+5-23
Using the CLI to Configure TACACS+5-25
Viewing the TACACS+ Administration Server Logs5-27
viii
Configuring Local Network Users5-29
Using the GUI to Configure Local Network Users5-30
Using the CLI to Configure Local Network Users5-32
Configuring LDAP5-33
Using the GUI to Configure LDAP5-33
Using the CLI to Configure LDAP5-36
Cisco Wireless LAN Controller Configuration Guide
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Configuring Local EAP5-38
Using the GUI to Configure Local EAP5-40
Using the CLI to Configure Local EAP5-45
Configuring the System for SpectraLink NetLink Telephones5-50
Using the GUI to Enable Long Preambles5-50
Using the CLI to Enable Long Preambles5-51
Using the CLI to Configure Enhanced Distributed Channel Access5-52
Using Management over Wireless5-52
Using the GUI to Enable Management over Wireless5-52
Using the CLI to Enable Management over Wireless5-52
Configuring DHCP Option 825-53
Configuring and Applying Access Control Lists5-54
Using the GUI to Configure Access Control Lists5-55
Using the GUI to Apply Access Control Lists5-59
Applying an Access Control List to an Interface5-59
Applying an Access Control List to the Controller CPU5-60
Applying an Access Control List to a WLAN5-61
Applying a Preauthentication Access Control List to a WLAN5-62
Using the CLI to Configure Access Control Lists5-63
Using the CLI to Apply Access Control Lists5-65
Contents
Configuring Management Frame Protection5-66
Guidelines for Using MFP5-67
Using the GUI to Configure MFP5-68
Using the GUI to View MFP Settings5-69
Using the CLI to Configure MFP5-70
Using the CLI to View MFP Settings5-71
Using the CLI to Debug MFP Issues5-73
Configuring Client Exclusion Policies5-73
Configuring Identity Networking5-74
Identity Networking Overview5-74
RADIUS Attributes Used in Identity Networking5-75
Using the GUI to Configure RLDP5-84
Using the CLI to Configure RLDP5-85
Configuring Rogue Classification Rules5-87
Using the GUI to Configure Rogue Classification Rules5-87
Using the CLI to Configure Rogue Classification Rules5-90
Viewing and Classifying Rogue Devices5-93
Using the GUI to View and Classify Rogue Devices5-93
Using the CLI to View and Classify Rogue Devices5-98
CHAPTER
Configuring IDS5-103
Configuring IDS Sensors5-103
Using the GUI to Configure IDS Sensors5-103
Using the CLI to Configure IDS Sensors5-105
Viewing Shunned Clients5-106
Configuring IDS Signatures5-107
Using the GUI to Configure IDS Signatures5-109
Using the CLI to Configure IDS Signatures5-115
Using the CLI to View IDS Signature Events5-117
Configuring wIPS5-119
Configuring wIPS on an Access Point5-119
Viewing wIPS Information5-120
Detecting Active Exploits5-122
Configuring Maximum Local Database Entries5-122
Using the GUI to Configure Maximum Local Database Entries5-122
Using the CLI to Specify the Maximum Number of Local Database Entries5-122
6Configuring WLANsWireless Device Access6-1
WLAN Overview6-2
Configuring WLANs6-2
Creating WLANs6-3
Using the GUI to Create WLANs6-3
Using the CLI to Create WLANs6-5
Searching WLANs6-7
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Configuring DHCP6-8
Internal DHCP Server6-8
External DHCP Servers6-8
DHCP Assignment6-8
Security Considerations6-9
Using the GUI to Configure DHCP6-9
Using the CLI to Configure DHCP6-10
Using the CLI to Debug DHCP6-11
Configuring DHCP Scopes6-11
Configuring MAC Filtering for WLANs6-14
Enabling MAC Filtering6-15
Creating a Local MAC Filter6-15
Configuring a Timeout for Disabled Clients6-15
Assigning WLANs to Interfaces6-15
Configuring the DTIM Period6-16
Using the GUI to Configure the DTIM Period6-16
Using the CLI to Configure the DTIM Period6-17
Configuring Peer-to-Peer Blocking6-18
Guidelines for Using Peer-to-Peer Blocking6-19
Using the GUI to Configure Peer-to-Peer Blocking6-19
Using the CLI to Configure Peer-to-Peer Blocking6-20
Configuring Layer 2 Security6-20
Static WEP Keys6-21
Dynamic 802.1X Keys and Authorization6-21
Configuring a WLAN for Both Static and Dynamic WEP6-22
WPA1 and WPA26-22
CKIP6-25
Configuring a Session Timeout6-27
Using the GUI to Configure a Session Timeout6-27
Using the CLI to Configure a Session Timeout6-28
Configuring Layer 3 Security6-28
VPN Passthrough6-29
Web Authentication6-29
Assigning a QoS Profile to a WLAN6-30
Using the GUI to Assign a QoS Profile to a WLAN6-31
Using the CLI to Assign a QoS Profile to a WLAN6-32
Configuring QoS Enhanced BSS6-32
Guidelines for Configuring QBSS6-34
Additional Guidelines for Using 7921 and 7920 Wireless IP Phones6-34
Using the GUI to Configure QBSS6-35
Contents
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Contents
Using the CLI to Configure QBSS6-36
Configuring IPv6 Bridging6-36
Guidelines for Using IPv6 Bridging6-37
Using the GUI to Configure IPv6 Bridging6-38
Using the CLI to Configure IPv6 Bridging6-39
Configuring Cisco Client Extensions6-39
Using the GUI to Configure CCX Aironet IEs6-40
Using the GUI to View a Client’s CCX Version6-40
Using the CLI to Configure CCX Aironet IEs6-42
Using the CLI to View a Client’s CCX Version6-42
Configuring Access Point Groups6-42
Creating Access Point Groups6-44
Configuring Web Redirect with 802.1X Authentication6-49
Conditional Web Redirect6-49
Splash Page Web Redirect6-50
Configuring the RADIUS Server6-50
Using the GUI to Configure Web Redirect6-51
Using the CLI to Configure Web Redirect6-52
Disabling Accounting Servers per WLAN6-53
Disabling Coverage Hole Detection per WLAN6-54
Using the GUI to Disable Coverage Hole Detection on a WLAN6-54
Using the CLI to Disable Coverage Hole Detection on a WLAN6-55
Configuring NAC Out-of-Band Integration6-55
Guidelines for Using NAC Out-of-Band Integration6-56
Using the GUI to Configure NAC Out-of-Band Integration6-57
Using the CLI to Configure NAC Out-of-Band Integration6-60
CHAPTER
xii
7Controlling Lightweight Access Points7-1
Access Point Communication Protocols7-2
Guidelines for Using CAPWAP7-2
The Controller Discovery Process7-2
Verifying that Access Points Join the Controller7-4
Using the GUI to Verify that Access Points Join the Controller7-4
Using the CLI to Verify that Access Points Join the Controller7-4
Viewing CAPWAP MTU Information7-5
Debugging CAPWAP7-5
Configuring Global Credentials for Access Points7-5
Using the GUI to Configure Global Credentials for Access Points7-6
Using the CLI to Configure Global Credentials for Access Points7-8
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Contents
Configuring Authentication for Access Points7-9
Using the GUI to Configure Authentication for Access Points7-10
Using the CLI to Configure Authentication for Access Points7-12
Configuring the Switch for Authentication7-14
Embedded Access Points7-14
Autonomous Access Points Converted to Lightweight Mode7-16
Guidelines for Using Access Points Converted to Lightweight Mode7-16
Reverting from Lightweight Mode to Autonomous Mode7-17
Using a Controller to Return to a Previous Release7-17
Using the MODE Button and a TFTP Server to Return to a Previous Release7-17
Authorizing Access Points7-18
Authorizing Access Points Using SSCs7-18
Authorizing Access Points Using MICs7-18
Authorizing Access Points Using LSCs7-19
Using the GUI to Authorize Access Points7-22
Using the CLI to Authorize Access Points7-23
Using DHCP Option 43 and DHCP Option 607-24
Troubleshooting the Access Point Join Process7-24
Configuring the Syslog Server for Access Points7-26
Viewing Access Point Join Information7-26
Using a Controller to Send Debug Commands to Access Points Converted to Lightweight Mode7-28
Converted Access Points Send Crash Information to Controller7-28
Converted Access Points Send Radio Core Dumps to Controller7-28
Using the CLI to Retrieve Radio Core Dumps7-29
Using the GUI to Upload Radio Core Dumps7-29
Using the CLI to Upload Radio Core Dumps7-30
Uploading Memory Core Dumps from Converted Access Points7-31
Using the GUI to Upload Access Point Core Dumps7-31
Using the CLI to Upload Access Point Core Dumps7-32
Display of MAC Addresses for Converted Access Points7-32
Disabling the Reset Button on Access Points Converted to Lightweight Mode7-33
Configuring a Static IP Address on an Access Point Converted to Lightweight Mode7-33
Supporting Oversized Access Point Images7-33
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Cisco Workgroup Bridges7-34
Guidelines for Using WGBs7-35
Sample WGB Configuration7-37
Using the GUI to View the Status of Workgroup Bridges7-37
Using the CLI to View the Status of Workgroup Bridges7-40
Using the CLI to Debug WGB Issues7-40
Cisco Wireless LAN Controller Configuration Guide
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Contents
Configuring Backup Controllers7-41
Using the GUI to Configure Backup Controllers7-42
Using the CLI to Configure Backup Controllers7-44
Configuring Failover Priority for Access Points7-46
Using the GUI to Configure Failover Priority for Access Points7-46
Using the CLI to Configure Failover Priority for Access Points7-48
Using the CLI to View Failover Priority Settings7-48
Configuring Country Codes7-49
Guidelines for Configuring Multiple Country Codes7-49
Using the GUI to Configure Country Codes7-50
Using the CLI to Configure Country Codes7-52
Migrating Access Points from the -J Regulatory Domain to the -U Regulatory Domain7-55
Guidelines for Migration7-56
Migrating Access Points to the -U Regulatory Domain7-56
Using the W56 Band in Japan7-58
Dynamic Frequency Selection7-58
Optimizing RFID Tracking on Access Points7-59
Using the GUI to Optimize RFID Tracking on Access Points7-59
Using the CLI to Optimize RFID Tracking on Access Points7-61
Configuring Probe Request Forwarding7-62
Retrieving the Unique Device Identifier on Controllers and Access Points7-63
Using the GUI to Retrieve the Unique Device Identifier on Controllers and Access Points7-63
Using the CLI to Retrieve the Unique Device Identifier on Controllers and Access Points7-64
Performing a Link Test7-64
Using the GUI to Perform a Link Test7-65
Using the CLI to Perform a Link Test7-67
Configuring Link Latency7-67
Using the GUI to Configure Link Latency7-68
Using the CLI to Configure Link Latency7-69
Configuring Power over Ethernet7-70
Using the GUI to Configure Power over Ethernet7-71
Using the CLI to Configure Power over Ethernet7-73
Configuring Flashing LEDs7-74
xiv
Viewing Clients7-74
Using the GUI to View Clients7-74
Using the CLI to View Clients7-78
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Contents
CHAPTER
8Controlling Mesh Access Points8-1
Cisco Aironet Mesh Access Points8-2
Access Point Roles8-2
Network Access8-3
Deployment Modes8-4
Adding MAC Addresses of Mesh Access Points to the Controller Filter List8-10
Configuring External Authentication and Authorization Using a RADIUS Server8-13
Defining the Mesh Access Point Role8-16
Configuring Global Mesh Parameters8-16
Configuring Local Mesh Parameters8-22
Client Roaming8-24
Configuring Ethernet Bridging and Ethernet VLAN Tagging8-25
Configuring Advanced Features8-32
Configuring Voice Parameters in Mesh Networks8-32
CAC8-32
QoS and DSCP Marking8-32
Guidelines for Using Voice on the Mesh Network8-33
Voice Call Support in a Mesh Network8-34
Using the CLI to View Voice Details for Mesh Networks8-34
Enabling Mesh Multicast Containment for Video8-37
Backhaul Client Access (Universal Access) for Indoor and Outdoor Mesh Access Points8-39
Viewing Mesh Statistics and Reports8-39
Viewing Mesh Statistics for an Access Point8-39
Using the GUI to View Mesh Statistics for an Access Point8-39
Using the CLI to View Mesh Statistics for an Access Point8-43
Viewing Neighbor Statistics for an Access Point8-44
Using the GUI to View Neighbor Statistics for an Access Point8-44
Using the CLI to View Neighbor Statistics for an Access Point8-47
Converting Indoor Access Points to Mesh Access Points (1130AG, 1240AG)8-48
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Contents
Changing MAP and RAP Roles for Indoor Mesh Access Points (1130AG, 1240AG)8-49
Using the GUI to Change MAP and RAP Roles for Indoor Mesh Access Points8-49
Using the CLI to Change MAP and RAP Roles for Indoor Mesh Access Points8-49
Configuring Mesh Access Points to Operate with Cisco 3200 Series Mobile Access Routers8-51
Configuration Guidelines8-51
Using the GUI to Enable Mesh Access Points to Operate with Cisco 3200 Series Mobile Access
Routers
Using the CLI to Enable Mesh Access Points to Operate with Cisco 3200 Series Mobile Access
Routers
8-52
8-53
CHAPTER
9Managing Controller Software and Configurations9-1
Upgrading Controller Software9-2
Guidelines for Upgrading Controller Software9-2
Guidelines for Upgrading to Controller Software 5.2 in Mesh Networks9-3
Mandatory Boot Variable Update for Networks with 1522 Access Points9-4
Upgrade Compatibility Matrix9-6
Using the GUI to Upgrade Controller Software9-8
Using the CLI to Upgrade Controller Software9-10
Transferring Files to and from a Controller9-13
Downloading Device Certificates9-13
Using the GUI to Download Device Certificates9-14
Using the CLI to Download Device Certificates9-15
Downloading CA Certificates9-16
Using the GUI to Download CA Certificates9-16
Using the CLI to Download CA Certificates9-17
Uploading PACs9-19
Using the GUI to Upload PACs9-19
Using the CLI to Upload PACs9-20
Uploading and Downloading Configuration Files9-21
Uploading Configuration Files9-21
Downloading Configuration Files9-23
xvi
Saving Configurations9-26
Editing Configuration Files9-27
Clearing the Controller Configuration9-28
Erasing the Controller Configuration9-28
Resetting the Controller9-28
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CHAPTER
10Managing User Accounts10-1
Creating Guest User Accounts10-2
Creating a Lobby Ambassador Account10-2
Using the GUI to Create a Lobby Ambassador Account10-2
Using the CLI to Create a Lobby Ambassador Account10-3
Creating Guest User Accounts as a Lobby Ambassador10-4
Viewing Guest User Accounts10-6
Using the GUI to View Guest Accounts10-6
Using the CLI to View Guest Accounts10-7
Web Authentication Process10-7
Choosing the Web Authentication Login Page10-9
Choosing the Default Web Authentication Login Page10-10
Using the GUI to Choose the Default Web Authentication Login Page10-10
Using the CLI to Choose the Default Web Authentication Login Page10-11
Modified Default Web Authentication Login Page Example10-13
Creating a Customized Web Authentication Login Page10-14
Using a Customized Web Authentication Login Page from an External Web Server10-16
Using the GUI to Choose a Customized Web Authentication Login Page from an External Web
Server
10-16
Using the CLI to Choose a Customized Web Authentication Login Page from an External Web
Server
10-17
Downloading a Customized Web Authentication Login Page10-17
Using the GUI to Download a Customized Web Authentication Login Page10-18
Using the CLI to Download a Customized Web Authentication Login Page10-19
Customized Web Authentication Login Page Example10-20
Using the CLI to Verify the Web Authentication Login Page Settings10-20
Assigning Login, Login Failure, and Logout Pages per WLAN10-21
Using the GUI to Assign Login, Login Failure, and Logout Pages per WLAN10-21
Using the CLI to Assign Login, Login Failure, and Logout Pages per WLAN10-22
CHAPTER
OL-17037-01
Configuring Wired Guest Access10-23
Configuration Overview10-25
Configuration Guidelines10-25
Using the GUI to Configure Wired Guest Access10-25
Using the CLI to Configure Wired Guest Access10-29
11Configuring Radio Resource ManagementWireless Device Access11-1
Overview of Radio Resource Management11-2
Radio Resource Monitoring11-2
Transmit Power Control11-2
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Dynamic Channel Assignment11-3
Coverage Hole Detection and Correction11-4
RRM Benefits11-5
Overview of RF Groups11-5
RF Group Leader11-6
RF Group Name11-6
Configuring an RF Group11-6
Using the GUI to Configure an RF Group11-7
Using the CLI to Configure RF Groups11-7
Viewing RF Group Status11-8
Using the GUI to View RF Group Status11-8
Using the CLI to View RF Group Status11-9
Configuring RRM11-9
Using the GUI to Configure RRM11-9
Using the GUI to Configure RF Group Mode11-10
Using the GUI to Configure Transmit Power Control11-10
Using the GUI to Configure Dynamic Channel Assignment11-12
Using the GUI to Configure Coverage Hole Detection11-15
Using the GUI to Configure RRM Profile Thresholds, Monitoring Channels, and Monitor
Intervals
Using the CLI to Configure RRM11-19
Using the CLI to View RRM Settings11-23
Using the CLI to Debug RRM Issues11-25
11-17
xviii
Overriding RRM11-25
Statically Assigning Channel and Transmit Power Settings to Access Point Radios11-26
Using the GUI to Statically Assign Channel and Transmit Power Settings11-26
Using the CLI to Statically Assign Channel and Transmit Power Settings11-30
Disabling Dynamic Channel and Power Assignment Globally for a Controller11-33
Using the GUI to Disable Dynamic Channel and Power Assignment11-33
Using the CLI to Disable Dynamic Channel and Power Assignment11-33
Enabling Rogue Access Point Detection in RF Groups11-34
Using the GUI to Enable Rogue Access Point Detection in RF Groups11-34
Using the CLI to Enable Rogue Access Point Detection in RF Groups11-36
Configuring CCX Radio Management Features11-36
Radio Measurement Requests11-37
Location Calibration11-37
Using the GUI to Configure CCX Radio Management11-37
Using the CLI to Configure CCX Radio Management11-39
Using the CLI to Obtain CCX Radio Management Information11-39
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Using the CLI to Debug CCX Radio Management Issues11-41
Configuring Pico Cell Mode11-41
Guidelines for Using Pico Cell Mode11-42
Using the GUI to Configure Pico Cell Mode11-42
Using the CLI to Configure Pico Cell Mode11-44
Using the CLI to Debug Pico Cell Mode Issues11-45
Determining When to Include Controllers in a Mobility Group12-7
Messaging among Mobility Groups12-7
Using Mobility Groups with NAT Devices12-8
Configuring Mobility Groups12-9
Prerequisites12-9
Using the GUI to Configure Mobility Groups12-11
Using the CLI to Configure Mobility Groups12-14
Viewing Mobility Group Statistics12-16
Using the GUI to View Mobility Group Statistics12-16
Using the CLI to View Mobility Group Statistics12-19
Configuring Auto-Anchor Mobility12-20
Guidelines for Using Auto-Anchor Mobility12-21
Using the GUI to Configure Auto-Anchor Mobility12-21
Using the CLI to Configure Auto-Anchor Mobility12-23
Configuring the Switch at the Remote Site13-5
Configuring the Controller for Hybrid REAP13-6
Using the GUI to Configure the Controller for Hybrid REAP13-7
Using the CLI to Configure the Controller for Hybrid REAP13-11
Configuring an Access Point for Hybrid REAP13-11
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Contents
Using the GUI to Configure an Access Point for Hybrid REAP13-11
Using the CLI to Configure an Access Point for Hybrid REAP13-14
Connecting Client Devices to the WLANs13-15
Configuring Hybrid-REAP Groups13-15
Hybrid-REAP Groups and Backup RADIUS Servers13-16
Hybrid-REAP Groups and CCKM13-16
Hybrid-REAP Groups and Local Authentication13-17
Using the GUI to Configure Hybrid-REAP Groups13-17
Using the CLI to Configure Hybrid-REAP Groups13-22
APPENDIX
APPENDIX
ASafety Considerations and
Translated Safety Warnings
A-1
Safety ConsiderationsA-2
Warning DefinitionA-2
Class 1 Laser Product WarningA-5
Ground Conductor WarningA-7
Chassis Warning for Rack-Mounting and ServicingA-9
Battery Handling Warning for 4400 Series ControllersA-18
Equipment Installation WarningA-20
More Than One Power Supply Warning for 4400 Series ControllersA-23
BDeclarations of Conformity and Regulatory InformationB-1
Regulatory Information for Lightweight Access PointsB-2
Manufacturers Federal Communication Commission Declaration of Conformity StatementB-2
Department of Communications—CanadaB-3
Canadian Compliance StatementB-3
European Community, Switzerland, Norway, Iceland, and LiechtensteinB-4
Declaration of Conformity with Regard to the R&TTE Directive 1999/5/ECB-4
Declaration of Conformity for RF ExposureB-5
Guidelines for Operating Controllers in JapanB-6
VCCI Class A Warning for 4400 Series Controllers in JapanB-6
VCCI Class B Warning for 2100 Series Controllers in JapanB-6
Power Cable and AC Adapter Warning for JapanB-7
Guidelines for Operating Controllers and Access Points in JapanB-7
Administrative Rules for Cisco Aironet Access Points in TaiwanB-8
Access Points with IEEE 802.11a RadiosB-8
All Access PointsB-9
Declaration of Conformity StatementsB-10
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FCC Statement for Cisco 2100 Series Wireless LAN ControllersB-10
FCC Statement for 4400 Series Wireless LAN ControllersB-10
Contents
APPENDIX
APPENDIX
CEnd User License and WarrantyC-1
End User License AgreementC-2
Limited WarrantyC-4
Disclaimer of WarrantyC-5
General Terms Applicable to the Limited Warranty Statement and End User License AgreementC-6
NoticesC-6
OpenSSL/Open SSL ProjectC-6
License IssuesC-7
DTroubleshootingD-1
Interpreting LEDsD-2
Interpreting Controller LEDsD-2
Interpreting Lightweight Access Point LEDsD-2
System MessagesD-2
Using the CLI to Troubleshoot ProblemsD-5
Configuring System and Message LoggingD-6
Using the GUI to Configure System and Message LoggingD-7
Using the GUI to View Message LogsD-9
Using the CLI to Configure System and Message LoggingD-10
Using the CLI to View System and Message LogsD-12
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Viewing Access Point Event LogsD-13
Uploading Logs and Crash FilesD-14
Using the GUI to Upload Logs and Crash FilesD-14
Using the CLI to Upload Logs and Crash FilesD-15
Uploading Core Dumps from the ControllerD-17
Using the CLI to Upload Controller Core DumpsD-17
Monitoring Memory LeaksD-17
Troubleshooting CCXv5 Client DevicesD-19
Diagnostic ChannelD-19
Client ReportingD-19
Roaming and Real-Time DiagnosticsD-20
Using the GUI to Configure the Diagnostic ChannelD-20
Using the CLI to Configure the Diagnostic ChannelD-21
Using the GUI to Configure Client ReportingD-25
Using the CLI to Configure Client ReportingD-28
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Contents
Using the CLI to Configure Roaming and Real-Time DiagnosticsD-31
Using the Debug FacilityD-34
Configuring Wireless SniffingD-39
Prerequisites for Wireless SniffingD-39
Using the GUI to Configure Sniffing on an Access PointD-39
Using the CLI to Configure Sniffing on an Access PointD-41
Troubleshooting Access Points Using Telnet or SSHD-42
Debugging the Access Point Monitor ServiceD-43
Using the CLI to Debug Access Point Monitor Service IssuesD-43
APPENDIX
I
NDEX
ELogical Connectivity DiagramsE-1
Cisco WiSME-2
Cisco 28/37/38xx Integrated Services RouterE-3
Catalyst 3750G Integrated Wireless LAN Controller SwitchE-4
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Preface
This preface provides an overview of the Cisco Wireless LAN Controller Configuration Guide, Release
5.2, references related publications, and explains how to obtain other documentation and technical
assistance, if necessary. It contains these sections:
• Audience, page xxiv
• Purpose, page xxiv
• Organization, page xxiv
• Conventions, page xxv
• Related Publications, page xxvii
• Obtaining Documentation and Submitting a Service Request, page xxvii
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Audience
This guide describes Cisco Wireless LAN Controllers and Cisco Lightweight Access Points. This guide
is for the networking professional who installs and manages these devices. To use this guide, you should
be familiar with the concepts and terminology of wireless LANs.
Purpose
This guide provides the information you need to set up and configure wireless LAN controllers.
NoteThis version of the Cisco Wireless LAN Controller Configuration Guide pertains specifically to
controller software release 5.2. If you are using an earlier version of software, you will notice differences
in features, functionality, and GUI pages.
Organization
Preface
This guide is organized into these chapters:
Chapter 1, “Overview,” provides an overview of the network roles and features of wireless LAN
controllers.
Chapter 2, “Using the Web-Browser and CLI Interfaces,” describes how to use the controller GUI and
CLI.
Chapter 3, “Configuring Ports and Interfaces,” describes the controller’s physical ports and interfaces
and provides instructions for configuring them.
Chapter 4, “Configuring Controller SettingsWireless Device Access,” describes how to configure
settings on the controllers.
Chapter 5, “Configuring Security Solutions,” describes application-specific solutions for wireless
LANs.
Chapter 6, “Configuring WLANsWireless Device Access,” describes how to configure wireless LANs
and SSIDs on your system.
Chapter 7, “Controlling Lightweight Access Points,” explains how to connect lightweight access points
to the controller and manage access point settings.
Chapter 8, “Controlling Mesh Access Points,” explains how to connect mesh access points to the
controller and manage access point settings.
Chapter 9, “Managing Controller Software and Configurations,” describes how to upgrade and manage
controller software and configurations.
Chapter 10, “Managing User Accounts,” explains how to create and manage guest user accounts,
describes the web authentication process, and provides instructions for customizing the web
authentication login.
Chapter 11, “Configuring Radio Resource ManagementWireless Device Access,” describes radio
resource management (RRM) and explains how to configure it on the controllers.
xxiv
Chapter 12, “Configuring Mobility GroupsWireless Device Access,” describes mobility groups and
explains how to configure them on the controllers.
how to configure this feature on controllers and access points.
Appendix A, “Safety Considerations and Translated Safety Warnings,” lists safety considerations and
translations of the safety warnings that apply to the Cisco Unified Wireless Network Solution products.
Appendix B, “Declarations of Conformity and Regulatory Information,” provides declarations of
conformity and regulatory information for the products in the Cisco Unified Wireless Network Solution.
Appendix C, “End User License and Warranty,” describes the end user license and warranty that apply
to the Cisco Unified Wireless Network Solution products.
Appendix D, “Troubleshooting,” describes the LED patterns on controllers and lightweight access
points, lists system messages that can appear on the Cisco Unified Wireless Network Solution interfaces,
and provides CLI commands that can be used to troubleshoot problems on the controller.
Appendix E, “Logical Connectivity Diagrams,”provides logical connectivity diagrams and related
software commands for controllers that are integrated into other Cisco products.
Conventions
This publication uses these conventions to convey instructions and information:
Command descriptions use these conventions:
• Commands and keywords are in boldface text.
• Arguments for which you supply values are in italic.
• Square brackets ([ ]) mean optional elements.
• Braces ({ }) group required choices, and vertical bars ( | ) separate the alternative elements.
• Braces and vertical bars within square brackets ([{ | }]) mean a required choice within an optional
element.
Interactive examples use these conventions:
• Terminal sessions and system displays are in screen font.
• Information you enter is in boldface.
• Nonprinting characters, such as passwords or tabs, are in angle brackets (< >).
Notes, cautions, and timesavers use these conventions and symbols:
NoteMeans reader take note. Notes contain helpful suggestions or references to materials not contained in
this manual.
CautionMeans reader be careful. In this situation, you might do something that could result equipment damage
or loss of data.
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Preface
Warning
Waarschuwing
Varoitus
Attention
Warnung
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. (To see translations of the warnings that appear
in this publication, refer to the appendix “Translated Safety Warnings.”)
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico’s en dient u op de hoogte te zijn van standaard
maatregelen om ongelukken te voorkomen. (Voor vertalingen van de waarschuwingen die in deze
publicatie verschijnen, kunt u het aanhangsel “Translated Safety Warnings” (Vertalingen van
veiligheidsvoorschriften) raadplegen.)
Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen
kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja
tavanomaisista onnettomuuksien ehkäisykeinoista. (Tässä julkaisussa esiintyvien varoitusten
käännökset löydät liitteestä "Translated Safety Warnings" (käännetyt turvallisuutta koskevat
varoitukset).)
Ce symbole d’avertissement indique un danger. Vous vous trouvez dans une situation pouvant
entraîner des blessures. Avant d’accéder à cet équipement, soyez conscient des dangers posés par
les circuits électriques et familiarisez-vous avec les procédures courantes de prévention des
accidents. Pour obtenir les traductions des mises en garde figurant dans cette publication, veuillez
consulter l’annexe intitulée « Translated Safety Warnings » (Traduction des avis de sécurité).
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer
Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie
sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur
Vermeidung von Unfällen bewußt. (Übersetzungen der in dieser Veröffentlichung enthaltenen
Warnhinweise finden Sie im Anhang mit dem Titel “Translated Safety Warnings” (Übersetzung der
Warnhinweise).)
xxvi
Avvertenza
Questo simbolo di avvertenza indica un pericolo. Si è in una situazione che può causare infortuni.
Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti
elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione
delle avvertenze riportate in questa pubblicazione si trova nell’appendice, “Translated Safety
Warnings” (Traduzione delle avvertenze di sicurezza).
Advarsel
Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du
utfører arbeid på utstyr, må du være oppmerksom på de faremomentene som elektriske kretser
innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. (Hvis du vil se
oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i vedlegget "Translated
Safety Warnings" [Oversatte sikkerhetsadvarsler].)
Aviso
Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos
fisicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos
relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir
possíveis acidentes. (Para ver as traduções dos avisos que constam desta publicação, consulte o
apêndice “Translated Safety Warnings” - “Traduções dos Avisos de Segurança”).
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Preface
¡Advertencia!
Varning!
Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los
procedimientos estándar de prevención de accidentes. (Para ver traducciones de las advertencias
que aparecen en esta publicación, consultar el apéndice titulado “Translated Safety Warnings.”)
Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanligt förfarande för att förebygga skador. (Se förklaringar av de varningar som
förekommer i denna publikation i appendix "Translated Safety Warnings" [Översatta
säkerhetsvarningar].)
Related Publications
These documents provide complete information about the Cisco Unified Wireless Network Solution:
• Quick Start Guide: Cisco 2100 Series Wireless LAN Controllers
• Quick Start Guide: Cisco 4400 Series Wireless LAN Controllers
• Cisco Wireless LAN Controller Command Reference
• Cisco Wireless Control System Configuration Guide
• Quick Start Guide: Cisco Wireless Control System
• Quick start guide and hardware installation guide for your specific lightweight access point
Click this link to browse to user documentation for the Cisco Unified Wireless Network Solution:
http://www.cisco.com/cisco/web/psa/default.html
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
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Preface
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CHAP T E R
1
Overview
This chapter describes the controller components and features. Its contains these sections:
• Cisco Wireless LAN Controller Failover Protection, page 1-16
• Network Connections to Cisco Wireless LAN Controllers, page 1-17
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1-1
Cisco Unified Wireless Network Solution Overview
Cisco Unified Wireless Network Solution Overview
The Cisco Unified Wireless Network (Cisco UWN) Solution is designed to provide 802.11 wireless
networking solutions for enterprises and service providers. The Cisco UWN Solution simplifies
deploying and managing large-scale wireless LANs and enables a unique best-in-class security
infrastructure. The operating system manages all data client, communications, and system
administration functions, performs radio resource management (RRM) functions, manages system-wide
mobility policies using the operating system security solution, and coordinates all security functions
using the operating system security framework.
The Cisco UWN Solution consists of Cisco Wireless LAN Controllers and their associated lightweight
access points controlled by the operating system, all concurrently managed by any or all of the operating
system user interfaces:
• An HTTP and/or HTTPS full-featured Web User Interface hosted by Cisco Wireless LAN
Controllers can be used to configure and monitor individual controllers. See Chapter 2.
• A full-featured command-line interface (CLI) can be used to configure and monitor individual Cisco
Wireless LAN Controllers. See Chapter 2.
• The Cisco Wireless Control System (WCS), which you use to configure and monitor one or more
Cisco Wireless LAN Controllers and associated access points. WCS has tools to facilitate
large-system monitoring and control. WCS runs on Windows 2000, Windows 2003, and Red Hat
Enterprise Linux ES servers.
Chapter 1 Overview
NoteWCS software release 5.2 must be used with controllers running controller software release
5.2. Do not attempt to use older versions of WCS software with controllers running
controller software release 5.2.
• An industry-standard SNMP V1, V2c, and V3 interface can be used with any SNMP-compliant
third-party network management system.
The Cisco UWN Solution supports client data services, client monitoring and control, and all rogue
access point detection, monitoring, and containment functions. It uses lightweight access points, Cisco
Wireless LAN Controllers, and the optional Cisco WCS to provide wireless services to enterprises and
service providers.
NoteUnless otherwise noted, all of the Cisco wireless LAN controllers are hereafter referred to as controllers,
and all of the Cisco lightweight access points are hereafter referred to as access points.
Figure 1-1 shows the Cisco Wireless LAN Solution components, which can be simultaneously deployed
across multiple floors and buildings.
1-2
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