Cino eC Pro Installation And Maintenance Manual

cino eC PRO
type: compact
INST A LLATION AND MAINTENANCE MANUAL Translation of the original in str uctio ns
MAN1010119 rel. 01 dated 30.01.2014
___________________________________
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preliminary safety information
before using the machine, carefully read this information that helps you behave properly and guarantee a safe use; the following pages use the symbols listed here below, whose meaning is of attention:
GENERAL;
if the text is highlit by this symbol, it is recommended to pay special attention to the performance of the procedures described; if not carefully performed on safe conditions, they can be source of general danger;
HIGH VOLTAGE;
if not properly performed, the actions marked by this symbol may expose to accidental contacts with electric voltage;
DANGEROUS TEMPERATURE;
if not properly performed, the actions marked by this symbol may expose to accidental contacts with high-temperature parts;
MOVING MEMBERS;
if not properly carried out, the actions marked by this symbol may expose to accidental contacts with moving members;
the same symbols are placed inside the vending machine to indicate the parts on which to act with the utmost caution;
SERVICE KEY IN USE;
the symbol recommends the utmost attention during the actions described; the use of the service key intended to activate all machine functions when the door is open
is only reserved to the technical operators who know the operation of the vending machine, who are aware of potential risks and who make sure they are operating on totally safe conditions; the use of the service key shall be strictly limited to the time necessary to perform the actions requiring the use thereof; users shall be informed of the prohibition on using and approaching the vending machine;
WEIGHT:
the symbol reminds the user to consider the machine weight carefully for handling and placing it definitively.
WATER SUPPLY;
it marks the parts duly requiring caution in case of leakage, if connected with the hydraulic network;
SUPPORT SURFACE;
it reminds the user to install the machine on a support surface, the max. inclination of which is 2°;
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pay special attention to the chapters and notes high lit by the symbols of alert; strictly observe and users’ safety;
the vending machine may be used by children who are at least 8 years old and by people having reduced physical, sensory or mental capacities or not having all necessary experience and knowledge, provided that they are under supervision or after they have received all necessary instructions for using the machine on safe conditions and for understanding the dangers related thereto; children must be supervised and prevented from playing with the vending machine; cleaning and servicing shall not be carried out by children;
if you should find out a water leak or the presence of smoke, immediately detach try to restore its operation and apply to skilled technicians;
the vending machine from the electric and hydraulic network, never
the machine shall be installed according to national rules; pay special attention to the rules about the machines directly connected with the hydraulic network;
room (during storage and operatio n): temperature: 5 °C ÷ 35 °C relative humidity: max 80 %
the inclination of the vending machine support surface shall not exceed 2°; if the hydraulic connection tube is not supplied with the machine or in case
of replacement, the connection must be carried out only with:
- new tube;
- of type-approved material for food use;
- compliant with “IEC 61770 Electric appliances connected to the water mains”;
-
it can support the working pressure;
the user is not allowed shall be properly signalled;
never remove protections modify the machine or its components;
tools necessary to act with this vending machine:
- a pair of scissors for electricians, a Phillips PH2 cross screwdriver for 4/6 mm self-threading screws, a set of wrenches up to 13 mm, a set of Allen wrenches from 2 to 8 mm;
- it may be of use to procure some expendables, such as disposable paper, single-use gloves, clean cloths, cups and a bucket for the collection of waste water;
never wash the machine by using water je ts; for cleaning at regular intervals refer to chapter 12;
safety rul es for using the vending machine
the rules concerning, in particular, the operators’
to access the maintaining and servicing area that
, never override safety devices and never
MAN1010119 rel. 01 dated 30.01.2014 page no. 3 of 52 page
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the symbol means that it is forbidden to dispose of the equipment as urban waste and compulsory to provide for separate collection in order to prevent any potential effect on the environment and human health; strictly follow the provisions of the European Parliament’s 2002/96/EC Directive;
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residual risks
a residual risk is understood as a potential danger that can not be eliminated and it persists despite all precautions in use since it is related to the intrinsic features of the product and it also includes non­identifiable risks; the actions and behaviours listed here below are intended to reduce residual risks and you shall always adopt them when interacting with the machine;
wear clothes that can properly avoid any accident (never wear rings, chains, clothes with laces or excessively long sleeves, …);
carefully evaluate the treatment of residues from installation (wood, plastics, …) and utilisation (product powder, bags, …);
never repair or carry out any technical action if you have not been properly trained;
signal that a technical action is in progress on the machine (barriers against approach, signs, …), carry it out quickly without leaving the station;
install the machine in a sheltered, illuminated, ventilated and noiseless environment; keep it clean and never place tools or any other object on it; never install it outdoors or, anyway, never expose it to atmospheric agents;
make sure it can be neither reached by water sprays or
vapours nor hit by objects that might
damage it;
carefully consider the machine weight and stability during the installation and in the final working position;
supply the machine within voltage, temperature, pressure and hydraulic limits, … as it is detailed on the following pages and provide for an effective earthing;
even if detached from supply, the machine may contain hot pressurised water at a high temperature;
never detach hydraulic and electric supplies when they are active;
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general guarantee conditions
1st
2nd
3rd
4th
5th
6th
7th
these conditions regulate Rheavendors Industries S.p.A.’s obligations with reference to guarantee and repair; any other term or condition, either verbal or written, is not applicable, including those in the purchaser’s purchase orders, if not explicitly accepted and signed by Rheavendors Industries S.p.A.; if the guarantee terms here below should be held not to be valid and/or lawful in the Country where the product is sold, they will not be effective whereas all the other clauses will remain valid and applicable;
the mechanical and electronic components of the machine are guaranteed for twelve months, starting from the sales date certified by the fiscal receipt;
the guarantee shall be understood as the free replacement or repair of any part of the machine that – at the manufacturer’s unquestionable discretion – should prove to be originally defective due to manufacturing defects; the cost of sending the manufacturer machines, defective pieces and spare parts will be totally charged to the user’s account; the manufacturer reserves the right to use new or reconditioned components for repair; if replaced, original components will be guaranteed for 12 months; the parts replaced under guarantee will become the
property of RhevVendors Services S.p.A. (request for “Form PO 19.01/2b” Materials under guarantee – Authorisation to return);
in case of irreparable failure or if a failure of the same origin is repeated, the manufacturer may – at its unquestionable discretion – replace the machine with another one, the model of which is either the same or an equivalent one; the guarantee of the new machine will be extended up to the original term of guarantee of the replaced machine;
all the parts that should prove to be defective due to negligence or carelessness (non-observance of the instructions for the operation of the machine), incorrect installation or maintenance by unauthorised personnel, transport damage or any circumstance – anyway – not due to the manufacturing defects of the machine are not covered by guarantee; the installation and connection with supply plants as well as the maintenance operations mentioned by the installation manual are also excluded from any performance under guarantee; the guarantee will not cover payment systems either; whether installed on the machine or supplied as an accessory, they are subject to their manufacturer’s guarantee whereas Rheavendors Industries S.p.A.
will just act as a broker; all changes made to the machine and not agreed with the manufacturer in writing will involve the immediate termination of the guarantee period and anyway fall under the Customer’s total responsibility;
the guarantee is excluded in all cases of improper use of the machine;
Rheavendors Industries S.p.A. will disclaim all responsibility for any damage that may be directly or indirectly caused to people, animals or things as a result of: improper use of the vending machine; incorrect installation; improper energy or water supply; serious maintenance deficiency; actions or changes not explicitly authorised; use of non original spare parts;
in case of failure, Rheavendors Industries S.p.A. is obliged neither to compensate any economic damage due a forced stop of the machine nor to extend the guarantee period;
if the machine should be transferred to a centre designated by the manufacturer for overhaul or repair, the relative transportation risks and costs will be charged to the user’s account. The freight charges of machines, defective pieces and spare parts are always understood as charged to the user’s account;
MAN1010119 rel. 01 dated 30.01.2014 page no. 6 of 52 page
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declaration of conformity
marking
ISO 9001 certification
Rheavendors Industries S.p.A. declares that this drink vending machine has been designed and manufactured in compliance with the following directives and safety standards:
Directives:
2004/108/EC; 2006/42/E C; 97/23/EC; 2011/65/EC (RoHS); 2002/96/EC (RAEE);
Regulations
:
1907/2006/EC (REACH); 1935/2004/EC;
Standards:
SAFETY
: EN 60335-1: 2012 EN 60335-2-75: 2004 + A1: 2005 + A11: 2006 + A2: 2008 + A12: 2010;
EMC
: EN 55014-1: 2006 + A1: 2009 + A2:2011; EN 55014-2: 1997 + A1: 2001 + A2: 2008; EN 61000-3-2: 2006 + A1: 2009 + A2: 2009; EN 61000-3-3: 2008;
EMF
:
EN 62233: 2008;
manufacturer Rhea Vendors Group S.p.A. Via Valleggio, 2/bis – 22100 Como – (CO) - Italia
factory Rheavendors Industries S.p.A. Via Garavaglia, 58 - 21042 Caronno Pertusella – (VA) – Italy
CEO & Legal Representative
(C. D. Majer )
conformity quality
MAN1010119 rel. 01 dated 30.01.2014 page no. 7 of 52 page
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table of contents
01.
02.
03.
04.
05.
06.
07.
08.
09.
10.
11.
12.
13.
14.
legend introduction technical data configurations presentation preliminary actions connections installation and first power on programming parameters solution of problems maintenance how to do to… hydraulic diagram
in the listed chapters, the manual describes a
cino eC PRO
vending machine in its hardware and software components for a complete and fully-aware use of all machine functions; due to the large variety of available options and the constant technical update of our vending machines, some special device or function might be indicated and described not in the manner you expect; in this case, do not hesitate to contact us;
telephone: 0039 02 966 551
fax: 0039 02 96 55 086
e mail: rheavendors@rheavendors.com
ATTENTION: this label applied next to the serial number label inside the vending machine points out that the instructions supplied by this manual must be carefully read before the installation and operation of the vending machine;
please, print this manual only if necessary; environmental protection is our common interest;
page 09 page 09 page 10 page 12 page 13 page 21 page 22 page 23 page 26 page 39 page 42 page 45 page 49 page 52
01 30.01.2014 s up plement EN60335 5th edition and d e c laration of conformity; A4 00 28.11.2013 First issue;
rel. date description
this document is made available elec tronically on site www.rhe avendors.com
MAN1010119 rel. 01 dated 30.01.2014 page no. 8 of 52 page
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01. legend
01.01. abbreviations and pictograms
=
=
02. introduction
02.01. copyright information
02.02. contacts
02.03. serial number labels
E = A =
R =
=
VSF =
=
§
=
=
some general instructions that may be of use for reference to this manual;
dispensing cycle of drinks based on instant products and coffee beans; machines with internal water tank; machines with external water supply; mixer for mixing the instant product with water; worm screw pitch in the product canister; product shaker of instant canisters;
espresso coffee brewer
hot water dispenser
maximum operating pressure of the boiler;
water supply pressure range of the vending machine;
© Rheavendors Industries S.p.A.; all rights reserved; this document contains some confidential information of Rheavendors Industries S.p.A.’s exclusive property; the content of this document can be neither disclosed in favour of third parties, nor copied or reproduced in any form whatsoever, either fully or partially, without Rheavendors Industries S.p.A.’s prior authorisation in writing; the utilisation, reproduction or disclosure of the technical information in this document can be protected by Rheavendors Industries S.p.A. according to the Law;
this manual is intended for the owner of the vending machine; it is an integral
the information supplied by this manual are intended to achieve the best performances of the vending machine within the scope of application established by the Manufacturer; Rheavendors Industries S.p.A. reserves the right to improve future production without serving any prior notice and without assuming any obligation to update the products on the market; the manufacturer will disclaim all responsibility for any inaccuracy due to misprints;
Rheavendors Services S.p.A. is at disposal for any kind of support and information on this vending machine;
for any reference about our partners all over the world please visit site : www.rheavendors.com
to be able to identify the vending machine rapidly and univocally as well as to get the best support, please specify the data of the serial number label;
silvery serial number labels are applied inside and outside the case of the machine;
part of the machine and it shall be kept with it;
telephone: + 39 02 966 551
e mail: rheavendors@rheavendors.com
fax: +39 02 96 55 086
code : D12345A67890
s/n: 1234 56 7890
(example)
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03. technical data
03.01. dimensions
03.02. mass
03.03. supply water
energy
03.04. sound pressure
03.05. keyboard
03.06. display
03.07. dispensing cpt.
03.08. drip tray
03.09. dispenser
03.10. safety water
energy
heat
software
03.11. grinder motor
03.12. millstones
03.13. coffee brewer
03.14. air break
03.15. pump
03.16. product moto rs
03.17. mixing bowl
03.18. mixer motor
03.19. boiler
height: height (including opened water door): width: depth: depth (including opened door):
values and indications for standard mac hine
anyway refer to serial number label data
- connection by means of a solenoid valve with 3/8“ gas male face:
- supply by a submersible pump:
- connection from internal tank;
- 230 V ac, 50/60 Hz; single-phase and ground;
-
- cable of the following type: H05VV-F 3G 1 mm² 300/500 V;
- 100 V ac, 50/60 Hz; single-phase and ground;
-- cable of the following type: HVCTF 2.00 mm² x 3 C; A-weighted sound pressure level: ten selection buttons; two sixteen-character lines; graphic; three colors; open; folding cup support (useful height 85 mm); drip tray beneath the cup surface: a fixed dispensing place;
overflow sensor and pressure relief valve; water inlet solenoid valve with anti-flood sensor;
a main switch, a door switch;
- in 230 V ac machine: two 6.3x32 mm fuses:
- in 100 V ac machine: two 6.3x32 mm fuses: manually resettable sensors: time limits for water dispensing cycles;
- in 230 V ac machine:
-
in 100 V ac machine: conical; variable-volume brewing chamber;
motor: air break with overflow and level switch; a vibration pump with bypass;
- in 230 V ac machine:
- in 100 V ac machine: max. two, according to the machine configuration; one; one: one single pressurised boiler:
- in 230 V ac machine:
- in 100 V ac machine:
560 mm 625 mm 315 mm 530 mm 780 mm
26 kg
see 02.03.
from 0.1 MPa to 0.8 MPa; 24 V dc, 1.2 A max.;
2.2 litres capacity; 1,600 W;
1,400 W;
less than 70 dB(A);
64 x 128 pixel resolution; maximum 140 mm; capacity 750 ml;
230 V ac; 12 A delayed; 100 V ac; 16 A fast;
127 °C;
230 V dc; 120 V dc;
Ø 45 mm; 8 ÷ 15 gr. 24 V dc; 30 W;
230 V ac; 1.0 MPa; 100 V ac; 1.0 Mpa;
95 r.p.m.; 24 V dc;
15,000 r.p.m.; 24 V dc;
0.4 litres; 230 V; 1,500 W;
0.4 litres; 100 V; 1,300 W ; Maximum 1,0 MPa
MAN1010119 rel. 01 dated 30.01.2014 page no. 10 of 52 page
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width 55 mm
width 110 mm
capacity 1.7 litres
capacity 3.5 litres
milk
0.38 kg
milk
0.80 kg
chocolate
0.94 kg
chocolate
2.20 kg
03.20. product canisters
03.21. miscellaneous
03.22. notes
max. two instant, according to the machine configuration; single (55 mm) or double (110 mm) width; dispensing worm screws 9 mm or 18 mm in pitch; with mixer gear and product shaker, if arranged by the configuration and with standard or reduced product slide outlet (see 05.23.);
-
instant canister capacity:
- coffee beans canister (or hopper) capacity: 0.8 kg
machine parameters programmable by means of a flash key or selection keyboard; NRI G13 or similar payment system compartment; protocols: serial, parallel, executive, MDB; data collection by means of a flash key (see 09.06.);
the water and energy supply tolerance limits that can ensure a good and proper operation of the cino eC PRO machine are:
water:
- total hardness:
- recommended conductivity: (*) if harder, please use anti-limestone filters;
energy:
- nominal voltage:
room (during storage and operation):
- temperature:
- relative humidity:
electric consumption:
- power (vending phase):
the power supply cable supplied with the vending machine shall not be altered under any circumstance; in case of loss or damage replace it by using an original component only;
make sure that the electric installation can deliver the power suitable for the machine (see 03.03.); a good ground connection is not only a legal obligation for the protection of users and operators, but it can also provide
for
correct power supply;
from 10 °f to 25 °f (*) 400 μS @ 20 °C
+10 % /- 15 %
5 °C ÷ 35 °C max 80 %
340 Wh
MAN1010119 rel. 01 dated 30.01.2014 page no. 11 of 52 page
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04. configurations
04.01.
a. product canisters b. water supply
c. numbering
04.02. examples of configurations
04.03. accessories
cino eC PRO configurations are numerous; they are coded by means of some categories exemplified here below in the abbreviation of the machine:
number of instant products and coffee beans :
- external, by means of the inlet solenoid valve:
- internal, from the internal tank to the vending machine: product canisters, mixing bowls and mixers are numbered in
progression, from the left to the right, as it is shown later on; this numbering is used in the chapter on how to programme (see 09.) drinks;
V.M. cino eC PRO E/3 R
800
grams
800
grams
§
VSF18
1
940
grams
VSF 18
2
COFFEE BEANS
MILK
water 1
CHOCOLATE
mixer 1
V.M. cino eC PRO E/3 A
800
grams
2,2
litres
380
grams
VSF 18
1
940
grams
§
VSF 18
2
COFFEE BEANS
WATER
MILK
water 1
mixer 1
CHOCOLATE
the configurations above are just some of possible cino eC PRO configurations, considering the vending machine releases and programmability; the principles of operation and information are anyway universal and applicable to all machines of the cino eC PRO range;
to complete and supplement the vending machines of the cino eC PRO range, Rheavendors Industries S.p.A. has got a series of accessories manufactured
for these machines, such as cabinets, autonomous water supply kits, anti-limestone filters, payment systems, … ;
Rheavendors Services S.p.A. is at disposal for any kind of support and information on special configurations (see 02.02.);
cino eC PRO E/3 cino eC PRO E/3 R
cino eC PRO E/3 A
keyboard selections
1. Short coffee
2. Long coffee
3. Short white coffee
4. Cappuccino
5. Preselection big cup
6. Milk
7. Latte macchiato
8. Mocaccino
9. Chocolate
10. Choko-milk
keyboard selections
1. Espresso
2. Espresso Long
3. Espresso with milk
4. Cappuccino
5. Mocaccino
6. Milk
7. White coffee
8. Choko-milk
9. Chocolate
10.
Hot water
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05. presentation
05.13.
door switch
05.24.
water door
05.23.
coffee beans canister
05.21.
grinder
05.23. product slide and closing blade
05.17.
coffee brewer
05.27.
nozzle support
05.22.
grounds container
05.06.
level sensors
05.06.
drip tray
espresso
machine cover
05.13. service key
05.23. instant product canister
protection carter
05.15. flash key housing
05.14. internal button (PROG )
05.05. door lock
05.33. coin box housing
05.26. mixing bowl
05.28. mixer motor
05.37.a. CPU
05.25.
product motor
05.28.
mixer motor
05.29.
powder aspirator
05.36.
instant solenoid valve s
05.30.
air aspirator
05.09. fuses
05.08.
power on switch
05.07.
electric connection
05.11.
drain tap
05.21. grinder motor
05.31. coffee brewer presence switch
05.31. switch floater
05.31. air break
05.36. pressure boiler
05.20. coffee brewer motor
05.32. volumetric counter
05.12. water inlet solenoid valve
05.10. water drain plug
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05.21.
grinder
05.18. coffee brewer presence switch
05.19.
heater coffee brewer
05.06.
level sensors
05.25. product motor
05.29. powder extraction drawer housing
05.35. water 1
05.35. hot water
05.28. mixer motor
05.06. waste water discharge
05.23. coffee hopper presence switch
05.21.
grinder
05.25. product motor
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05.01. general information
05.02. selection keyboard
05.03. display
05.04. dispenser
05.05. door lock
05.06. drip tray
05.07. electric connection
05.08. power on switch
05.09. fuses
05.10. water drain plug
05.11. pressure boiler drain tap
05.12. water inlet solenoid valve
05.13. door switch
the Rhea cino eC PRO vending machine is a machine explicitly designed for being easily used by all users since no specific competence is required in preparing drinks;
the function consists in dispensing drinks by mixing food products and water at a proper temperature; the correct operation of the vending machine occurs in closed rooms in normal environmental conditions and at a room temperature between 5 °C and 35°C, the relative humidity below 80%;
use only specific ingredients for vending machines;
dispense by briefly pressing a key of the selection keyboard (see 05.02.); make sure that the cup has been properly positioned at the dispensing station, if necessary by using the flap support for caps (see 03.06.);
after having closed the door, press the buttons to dispense; all buttons are lighted in standby mode whereas they turn off during the dispensing cycle and only the selected button turns on; keys will assume various functions in the programming mode (see 09.) and enable the user to modify the machine parameters; keys are numbered progressively from the top: 1, 2, … and from the left;
the display messages inform
users and operators about the
operation state of the vending machine; the cino eC PRO vending machine has got a fixed drink dispenser
on the cup support surface; the door is closed by means of a lock; the key is mapped and
numbered for identification; it collects possible residual drops from the dispenser and, if
necessary, the waste water in excess from the three-way valve; it is slided at the bottom of the machine case, in the front, and it is composed by a covering drawer and a grilled cover that can be washed by running water; an electric contact is intended to control the filling level (see 11. and 13.03.).
a three-terminal socket is arranged at the back of the case for the connection of the mains cable;
to power on and off the machine; installed on the mains power supply to protect the machine (see
03.10.); fuses must be necessarily replaced by specialised technical personnel only;
from where to let the silicone tube from the air break come out for emptying; (see 13.20.);
open it to let
water come out of the air break and empty it; (see
13.20.); the water inlet solenoid valve on R machines only has got an anti-
flood safety device intended to stop the water inlet in case of failures; to its electrical pins can be connected in parallel an any submersible pump (see 03.03.);
to power off the machine when the door is open;
some parts remain anyway network-connected
attention
act extremely carefully;
use the service key to supply the vending machine if it is necessary to activate the machine when the door is open; the key is housed in the cover;
05
08
09
11
13
1 2 3 4 5
10
02
07
03
6 7 8 9
04
06
12
10
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05.14. internal button (PROG)
05.15. flash key housing
05.16. label slot
05.17. coffee brewer
05.18. brewer presence switch
05.19. coffee brewer heater
05.20. coffee brewer motor
05.21. grinder
05.22. grounds container
05.23. product canisters
05.24. water door
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the button giving access to the machine programming mode is arranged on the orange protection carter inside the door;
programming flash keys are arranged in the carter inside the door (see 09.06.);
product labels are arranged inside the door panel, beneath the orange carter; insert the labels into the pockets by observing the machine configuration (see 13.02.);
after receiving the coffee dose from the grinder and compressing it, percolation occurs in the coffee brewer with the water from the pump; the used dose is conveyed towards the slide and the drawer at the bottom of the machine; the structure of the brewer is kept at the correct temperature by a hot air heating system programmable via software (see 09.01.e.);
the coffee brewer presence is controlled by a micro-switch that can inhibit the selections including coffee beans, if it is not present;
a safety cover is intended not only to protect the operator against moving parts, but also to keep the coffee brewer at the correct temperature through an air heater preserving the drink quality even after a long vending machine pause
the variable coffee brewer motor is intended to regulate the chamber closing and compressing phases in order to compress ground coffee for its percolation; its action is controlled by an encoder that informs the CPU on the brewer position;
it grinds the coffee beans in the canister to pour it in the coffee brewer chamber; the grinding degree can be manually adjusted by means of the wheel you can access after removing the coffee canister whereas the ground quantity is determined by a software parameter (see 09.01.a “grinder time”) that establishes the grinder work time;
it collects over thirty ground doses after having used them in the coffee brewer; a software option (see 09.01.o.) will show a warning message as soon as the tray is full;
instant product canisters dispense their content in the underlying mixing bowls; an internal worm screw driven by the product motor will push the instant product to the product slide; they can be equipped with a wheel and a product shaker for constant dispensing; the outlet, the dimension of which can be either standard or smaller, has got a closing the coffee beans canister (hopper) has a closing blade; pull it before lifting the container; the presence of the coffee beans canister is detected by a switch; to protect the products, containers are closed by a cover; a water tank is intended for supply in the versions not connected with the water network (see 01.01.); this tank can be filled through a hatch of the vending machine cover;
in A machines, a door on the vending machine cover will enable you to access to the internal water tank and fill it in; an internal water tank is complete with a float signalling by means of a red strip if you have filled it in excess;
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