Cino eC Installation And Maintenance Manual

cino eC

type: compact

I/E

INST A LLATION AND MAINTENANCE MANUAL
Translation of the original in str uctio ns

MAN1010105 rel. 03 dated 12.02.2014

___________________________________

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cino eC by

preliminary
safety
information

before using the machine, carefully read this information that helps you
behave properly and guarantee a safe use;
the following pages use the symbols listed here below, whose meaning is
of attention:

GENERAL;

if the text is highlit by this symbol, it is recommended to pay special
attention to the performance of the procedures described; if not carefully
performed on safe conditions, they can be source of general danger;

HIGH VOLTAGE;

if not properly performed, the actions marked by this symbol may expose
to accidental contacts with electric voltage;

DANGEROUS TEMPERATURE;

if not properly performed, the actions marked by this symbol may expose
to accidental contacts with high-temperature parts;

MOVING MEMBERS;

if not properly carried out, the actions marked by this symbol may expose
to accidental contacts with moving members;

the same symbols are placed inside the vending machine to indicate the
parts on which to act with the utmost caution;

SERVICE KEY IN USE;

the symbol recommends the utmost attention during the actions
described; the use of the service key intended to activate all machine
functions when the door is open

is only reserved to the technical operators
who know the operation of the vending machine, who are aware of
potential risks and who make sure they are operating on totally safe
conditions;
the use of the service key shall be strictly limited to the time necessary to
perform the actions requiring the use thereof; users shall be informed of
the prohibition on using and approaching the vending machine;

WEIGHT:

the symbol reminds the user to consider the machine weight carefully for
handling and placing it definitively.

WATER SUPPLY;

it marks the parts duly requiring caution in case of leakage, if connected
with the hydraulic network;

SUPPORT SURFACE;

it reminds the user to install the machine on a support surface, the max.
inclination of which is 2°;

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pay special attention to the chapters and notes high lit by the symbols of
alert; strictly observe
and users’ safety;

the vending machine may be used by children who are at least 8 years old
and by people having reduced physical, sensory or mental capacities or not
having all necessary experience and knowledge, provided that they are
under supervision or after they have received all necessary instructions for
using the machine on safe conditions and for understanding the dangers
related thereto; children must be supervised and prevented from playing
with the vending machine;
cleaning and servicing shall not be carried out by children;

if you should find out a water leak or the presence of smoke, immediately
detach
try to restore its operation and apply to skilled technicians;

the vending machine from the electric and hydraulic network, never

the machine shall be installed according to national rules; pay special
attention to the rules about the machines directly connected with the
hydraulic network;

room (during storage and operatio n):
temperature: 5 °C ÷ 35 °C
relative humidity: max 80 %

the inclination of the vending machine support surface shall not exceed 2°;
if the hydraulic connection tube is not supplied with the machine or in case

of replacement, the connection must be carried out only with:

- new tube;

- of type-approved material for food use;

- compliant with “IEC 61770 Electric appliances connected to the
water mains”;

-

it can support the working pressure;

the user is not allowed
shall be properly signalled;

never remove protections
modify the machine or its components;

tools necessary to act with this vending machine:

- a pair of scissors for electricians, a Phillips PH2 cross screwdriver for 4/6
mm self-threading screws, a set of wrenches up to 13 mm, a set of
Allen wrenches from 2 to 8 mm;

- it may be of use to procure some expendables, such as disposable
paper, single-use gloves, clean cloths, cups and a bucket for the
collection of waste water;

never wash the machine by using water je ts;
for cleaning at regular intervals refer to chapter 12;

safety rul es for using the vending machine

the rules concerning, in particular, the operators’

to access the maintaining and servicing area that

, never override safety devices and never

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the symbol means that it is forbidden to dispose of
the equipment as urban waste and compulsory to
provide for separate collection in order to prevent
any potential effect on the environment and human
health; strictly follow the provisions of the
European Parliament’s 2002/96/EC Directive;

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residual risks

a residual risk is understood as a potential danger
that can not be eliminated and it persists despite all
precautions in use since it is related to the intrinsic
features of the product and it also includes non­identifiable risks;
the actions and behaviours listed here below are
intended to reduce residual risks and you shall
always adopt them when interacting with the
machine;

wear clothes that can properly avoid any accident
(never wear rings, chains, clothes with laces or
excessively long sleeves, …);

carefully evaluate the treatment of residues from
installation (wood, plastics, …) and utilisation
(product powder, bags, …);

never repair or carry out any technical action if you
have not been properly trained;

signal that a technical action is in progress on the
machine (barriers against approach, signs, …),
carry it out quickly without leaving the station;

install the machine in a sheltered, illuminated,
ventilated and noiseless environment; keep it clean
and never place tools or any other object on it;
never install it outdoors or, anyway, never expose
it to atmospheric agents;

make sure it can be neither reached by water
sprays or

vapours nor hit by objects that might

damage it;

carefully consider the machine weight and stability
during the installation and in the final working
position;

supply the machine within voltage, temperature,
pressure and hydraulic limits, … as it is detailed on
the following pages and provide for an effective
earthing;

even if detached from supply, the machine may
contain hot pressurised water at a high
temperature;

never detach hydraulic and electric supplies when
they are active;

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general guarantee
conditions

1st

2nd

3rd

4th

5th

6th

7th

these conditions regulate Rheavendors Industries S.p.A.’s
obligations with reference to guarantee and repair; any other term
or condition, either verbal or written, is not applicable, including
those in the purchaser’s purchase orders, if not explicitly accepted
and signed by Rheavendors Industries S.p.A.; if the guarantee
terms here below should be held not to be valid and/or lawful in
the Country where the product is sold, they will not be effective
whereas all the other clauses will remain valid and applicable;

the mechanical and electronic components of the machine are
guaranteed for twelve months, starting from the sales date certified
by the fiscal receipt;

the guarantee shall be understood as the free replacement or
repair of any part of the machine that – at the manufacturer’s
unquestionable discretion – should prove to be originally
defective due to manufacturing defects; the cost of sending the
manufacturer machines, defective pieces and spare parts will be
totally charged to the user’s account; the manufacturer reserves
the right to use new or reconditioned components for repair; if
replaced, original components will be guaranteed for 12 months;
the parts replaced under guarantee will become the

property of
RhevVendors Services S.p.A. (request for “Form PO 19.01/2b”
Materials under guarantee – Authorisation to return);

in case of irreparable failure or if a failure of the same origin is
repeated, the manufacturer may – at its unquestionable discretion
– replace the machine with another one, the model of which is
either the same or an equivalent one; the guarantee of the new
machine will be extended up to the original term of guarantee of
the replaced machine;

all the parts that should prove to be defective due to negligence or
carelessness (non-observance of the instructions for the operation
of the machine), incorrect installation or maintenance by
unauthorised personnel, transport damage or any circumstance –
anyway – not due to the manufacturing defects of the machine are
not covered by guarantee; the installation and connection with
supply plants as well as the maintenance operations mentioned by
the installation manual are also excluded from any performance
under guarantee; the guarantee will not cover payment systems
either; whether installed on the machine or supplied as an
accessory, they are subject to their manufacturer’s guarantee
whereas Rheavendors Industries S.p.A.

will just act as a broker;
all changes made to the machine and not agreed with the
manufacturer in writing will involve the immediate termination of
the guarantee period and anyway fall under the Customer’s total
responsibility;

the guarantee is excluded in all cases of improper use of the
machine;

Rheavendors Industries S.p.A. will disclaim all responsibility for any
damage that may be directly or indirectly caused to people,
animals or things as a result of:
improper use of the vending machine; incorrect installation;
improper energy or water supply; serious maintenance deficiency;
actions or changes not explicitly authorised; use of non original
spare parts;

in case of failure, Rheavendors Industries S.p.A. is obliged neither
to compensate any economic damage due a forced stop of the
machine nor to extend the guarantee period;

if the machine should be transferred to a centre designated by the
manufacturer for overhaul or repair, the relative transportation
risks and costs will be charged to the user’s account. The freight
charges of machines, defective pieces and spare parts are always
understood as charged to the user’s account;

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declaration of
conformity

marking

ISO 9001 certification

Rheavendors Industries S.p.A. declares that this drink vending
machine has been designed and manufactured in compliance with
the following directives and safety standards:

Directives:

2004/108/EC; 2006/42/E C; 97/23/EC; 2011/65/EC (RoHS);
2002/96/EC (RAEE) ;

Regulations

:

1907/2006/EC (REACH); 1935/2004/EC;

Standards:

SAFETY

:
EN 60335-1: 2012
EN 60335-2-75: 2004 + A1: 2005 + A11: 2006 + A2: 2008 +
A12: 2010;

EMC

:
EN 55014-1: 2006 + A1: 2009 + A2:2011;
EN 55014-2: 1997 + A1: 2001 + A2: 2008;
EN 61000-3-2: 2006 + A1: 2009 + A2: 2009;
EN 61000-3-3: 2008;

EMF

:

EN 62233: 2008;

manufacturer
Rhea Vendors Group S.p.A.
Via Valleggio, 2/bis – 22100 Como – (CO) - Italia

factory
Rheavendors Industries S.p.A.
Via Garavaglia, 58 - 21042 Caronno Pertusella – (VA) – Italy

CEO & Legal Representative

(C. D. Majer )

conformity quality

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table of contents

01.

02.

03.

04.

05.

06.

07.

08.

09.

10.

11.

12.

13.

14.

15.

legend
introduction
technical data
configurations
presentation
preliminary actions
connections
first power on
programming
parameters
solution of problems
maintenance
how to do to…
espresso hydraulic diagram
instant hydraulic diagram

in the listed chapters, the manual describes a

cino eC

vending machine in its hardware and software components for a
complete and fully-aware use of all machine functions; due to the
large variety of available options and the constant technical update
of our vending machines, some special device or function might be
indicated and described not in the manner you expect; in this case,
do not hesitate to contact us;

telephone: [phone]

fax: [phone]

e mail: [e-mail]

ATTENTION: this label applied next to the serial number label
inside the vending machine points out that the instructions
supplied by this manual must be carefully read before the
installation and operation of the vending machine;

please, print this manual only if necessary; environmental
protection is our common interest;

page 09
page 09
page 10
page 12
page 14
page 23
page 24
page 25
page 27
page 40
page 42
page 44
page 47
page 49
page 50

03 12.02.2014 s up plement EN60335 5th edition and d e c laration of conformity; A4
02 02.10.2012 Type;
01 10.07.2012 Instant versions added;
00 04.11.2011 First issue;

rel. date description

this document is made available elec tronically on site www.rhe avendors.com

MAN1010105 rel. 03 dated 12.02.2014 page no. 8 of 50 page

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01.
legend

01.01. abbreviations and
pictograms

I =
E =
A =
R =

 =

VSF =

§

=

=

=

02.
introduction

02.01. copyright
information

02.02. contacts

02.03. serial number
labels

some general instructions that may be of use for reference to this
manual;

dispensing cycle of drinks based on instant products;
dispensing cycle of drinks based on instant products and coffee
beans;
machines with internal water tank;
machines with external water supply;
mixer for mixing the instant product with water;
worm screw pitch in the product canister;

=

product shaker for instant canisters;
espresso coffee brewer;

hot water dispenser;

=

maximum operating pressure of the boiler;

water supply pressure range of the vending machine;

© Rheavendors Industries S.p.A.; all rights reserved;
this document contains some confidential information of
Rheavendors Industries S.p.A.’s exclusive property; the content of
this document can be neither disclosed in favour of third parties,
nor copied or reproduced in any form whatsoever, either fully or
partially, without Rheavendors Industries S.p.A.’s prior
authorisation in writing; the utilisation, reproduction or disclosure
of the technical information in this document can be protected by
Rheavendors Industries S.p.A. according to the Law;

this manual is intended for the owner
an integral part of the machine and it shall be kept with it;

the information supplied by this manual are intended to achieve
the best performances of the vending machine within the scope of
application established by the Manufacturer; Rheavendors
Industries S.p.A. reserves the right to improve future production
without serving any prior notice and without assuming any
obligation to update the products on the market; the manufacturer
will disclaim all responsibility for any inaccuracy due to misprints;

Rheavendors Services S.p.A. is at disposal for any kind of
support and information on this vending machine;

telephone: + 39 02 966 551

fax: [phone]

e mail: [e-mail]

for any reference about our partners all over the world please visit
site : www.rheavendors.com

to be able to identify the vending machine rapidly and univocally as
well as to get the best support, please specify the data of the serial
number label;

code : D12345A67890

s/n: 1234 56 7890

silvery serial number labels are applied inside and outside the case
of the machine;

of the vending machine; it is

(example)

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03.
technical data

03.01. dimensions

03.02. mass

03.03. supply
water

energy

03.04. sound pressure

03.05. keyboard

03.06. display

03.07. dispensing cpt.

03.08. drip tray

03.09. dispenser

03.10. safety
water

energy

heat

software

03.11. grinder motor

03.12. grinders

03.13. coffee brewer

03.14. air break

03.15. pump

03.16. product moto rs

03.17. mixing bowl

03.18. mixer motor

03.19. boiler

height:
height (including opened water door):
width:
depth:

instant machine:
espresso machine:

values and indications for standard mac hine

anyway refer to serial number label data

connection by means of a solenoid valve with 3/8“ gas male face:

- supply by a submersible pump:

- connection from internal tank;

- 230 V ac, 50/60 Hz; single-phase and ground;

- cable of the following type: H05VV-F 3G 1 mm² 300/500 V;
A-weighted sound pressure level;
eight or ten selection buttons, according to the machine

configuration;
two sixteen-character lines; graphic; three color;
open; folding cup support (useful height 85 mm);
drip tray beneath the cup surface:
a fixed dispensing place;

in the instant machine, overflow sensor;
in the espresso machine, overflow sensor and pressure relief valve;
in all machines water inlet solenoid valve with anti-flood sensor;

a main switch, a door switch;
two 6.3x32 mm fuses;

manually resettable sensors;
time limits for water dispensing cycles;
in the espresso machine:
in the espresso machine, conical;
made of plastics; the dimension of the brewing chamber can be

mechanically programmed in three volumes;

in the espresso machine, air break with overflow and level switch;
in the instant machine:

in the espresso machine, a vibration pump with bypass ;
max. five,

according to the machine configuration;

max. three in the instant version, max. two in the espresso
version, according to the machine configuration;

max. three in the instant version, max. two in the espresso
version, according to the machine configuration;

one single boiler;
instant machine: not pressurised (open-top boiler);
espresso machine: pressurised boiler;

560 mm
625 mm
315 mm
530 mm

22 kg
26 kg

see 02.03.

from 0.1 MPa to 0.8 Mpa;
24 V dc, 1.2 A max.;

3.4 litres capacity;
in I: 1,400 W

in E: 1,600 W;
less than 70 dB(A);

64 x 128 pixel resolution;
maximum 140 mm;
capacity 750 ml;

230 V ac; 12 A delayed;
88 °C;

230 V dc;

Ø 40 mm
orange chamber;
Ø 36 mm
black chamber;

24 V dc;
230 V ac; 0.8 MPa;

95 r.p.m.; 24 V dc;

15,000 r.p.m.; 24 V dc;

3.4 litres, 1,300 W;

0.4 litres, 1,500 W;
Maximum 0.8 MPa

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width 55 mm

width 110 mm

capacity 1.7 litres

capacity 3.5 litres

coffee

0.33 kg

coffee

0.76 kg

milk

0.38 kg

milk

0.80 kg

chocolate

0.94 kg

chocolate

2.20 kg

tea

0.98 kg

sugar

1.20 kg

cino eC by

03.20. product canisters

03.21. miscellaneous

03.22. notes

max. five, according to the machine configuration; single (55 mm)
or double (110 mm) width; dispensing worm screws 9 mm or 18
mm in pitch; with mixer gear and product shaker, if arranged by
the configuration and with standard or shorter product slide outlet
(see 05.22.);

- coffee beans canister (or hopper) capacity: 0.8 kg

-

instant canister capacity:

machine parameters programmable by means of a flash key or
selection keyboard; NRI G13 or similar payment system
compartment; protocols: serial, parallel, executive, MDB; data
collection by means of a flash key (see 09.06.);

the water and energy supply tolerance limits that can ensure a
good and proper operation of the cino eC machine are:

water:

- total hardness:

- recommended conductivity:
(*) if harder, please use anti-limestone filters;

energy:

- nominal voltage:

room (during storage and operation):

- temperature:

- relative humidity:
electric consumption:

- power (vending phase):

the power supply cable supplied with the vending machine
shall not be altered under any circumstance; in case of loss
or damage replace it by using an original component only;

make sure that the electric installation can deliver the power
suitable for the machine (see 03.03.);
a good ground connection is not only a legal obligation for the
protection of users and operators, but it can also provide for
correct power supply;

from 10 °f to 25 °f (*)
400 μS @ 20 °C

+10 % /- 15 %

5 °C ÷ 35 °C
max 80 %

I: 360 Wh
E: 340 Wh

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04.
configurations

04.01.

a. instant
b. instant and espresso
c. product canisters

d. water supply

e. numbering

04.02. examples of
configurations

04.03. accessories

cino eC configurations are numerous; they are coded by means of
some categories exemplified here below in the abbreviation of the
machine:

- instant products only:

- instant products and coffee beans:

-

number of instant products and coffee beans (se E):

- - external, by means of the inlet solenoid valve:

- - internal, from the internal tank to the vending machine:

product canisters, mixing bowls and mixers are numbered in
progression, from the left to the right, as it is shown later on; this
numbering is used in the chapter on how to programme (see 09.)
drinks;

V.M. cino eC E/3 R

800

grams

800

grams

§

VSF18

1

940

grams

VSF 18

2

COFFEE BEANS

MILK

water 1

CHOCOLATE



mixer 1

V.M. cino eC I/4 R

940

grams
VSF18

1

VSF18

2

800

grams

§

1200

grams

VSF 18

4

380

grams

VSF 9

5

CHOCOLATE

MILK

SUGAR

COFFEE

water 1

water 2



mixer 1



mixer 2

the configurations above are just some of possible cino eC
configurations, considering the vending machine releases and
programmability; the principles of operation and information are
anyway universal and applicable to all machines of the cino eC
range;

to complete and supplement the vending machines of the cino eC
range, Rheavendors Industries S.p.A. has got a series of
accessories manufactured for these machines, such as cabinets,
autonomous water supply kits, anti-limestone filters, payment
systems, … ;

Rheavendors Services S.p.A. is at disposal for any kind of

support

and information on special configurations (see 02.03.);

cino eC I
cino eC E
cino eC E/3
cino eC I/4
cino eC E/3 R
cino eC E/3 A

keyboard selections

1. Short coffee

2. Long coffee

3. Short white coffee

4. Cappuccino

5. -

6. Milk

7. Latte macchiato

8. Mocaccino

9. Chocolate

10. -

keyboard selections

1. No sugar

2. Short coffee

3. Long coffee

4. White coffee

5. Extra sugar

6. Cappuccino

7. Mocaccino

8. Choko-Milk

9. Chocolate

10.

Hot water

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parameters values

1st milk

parameters

time prod n 24
start delay prod n 5
water tim e n 60

prod n start delay wate r n 0

time mixer n 60

water n start delay m ixer n 3

speed mixer n low

mixer n

2nd milk

prod LM time prod LM 24

start delay prod LM 200

water LM water LM time 60

start delay wate r LM 150

mixer LM time mixer LM 80

start delay m ixer L M 180
speed mixer LM high

coffee water

2nd delay

espresso coffee start

200

selection

1st milk

1s t de lay

2nd milk

2nd delay

"Latte Macchiato" selection

flow diagram

time

cino eC by

04.04. LM selection cino eC can produce a drink called Latte Macchiato, composed by
milk and coffee and served in the cup in differently coloured bands,
typically milk, coffee and milk;

to get this special drink, refer to a specific package of instructions,
every step of which is called “LM dispensing cycle”; please keep in
mind some general principles to achieve this special drink quality:

- the first milk dispensing cycle shall not be too much mixed;

- the second milk dispensing cycle should occur after 10/15
seconds; mixing shall be extended and performed at the
maximum rotation speed of the impeller;

- the espresso coffee should be dispensed at least 15/20
seconds after the second milk dispensing cycle in the cup;

the data supplied by the table provide for a “latte macchiato”
dispensing cycle and they can be adapted to achieve dispensing
cycles more suitable for the users’ wishes;

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05.

presentation

05.14.

door switch

05.23.

water door

05.22.

internal water tank

05.22.

coffee beans canister

05.18.

grinder

05.19.

coffee brewer

05.27.

nozzle support

05.20.

grounds container

05.06.

level sensors

05.06.

drip tray

espresso

machine cover

05.14.
service key

05.22.
instant product canister

05.15. e 05.39.b.
protection carter

05.16.
flash key housing

05.15.
internal button (PROG )

05.05.
door lock

05.33.
coin box

05.26.
mixing bowl

05.28.
mixer motor

05.39.a.
CPU

05.25.

product motor

05.28.

mixer motor

05.29.

powder aspirator

05.33.

instant solenoid valve s

05.30.

air aspirator

05.09.
fuses

05.08.

power on switch

05.07.

electric connection

05.12.

drain tap

05.18.
grinder motor

05.31.
switch floater

05.31.
air break

05.36.
pressure boiler

05.21.
coffee brewer motor

05.32.
volumetric counter

05.10.
service connectors

05.13. water inlet
solenoid valve

05.11.
water drain plug

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05.19. coffee brewer
lock lever

05.19. coffee brewer
chamber heating

connection

05.06.

waste water discharge

05.06.

level sensors

05.25.
product motor

05.30. powder extraction
drawer housing

05.21. coffee brewer
presence switch

05.26. mixer mot or

05.19. coffee brewer
water supply

05.19. coffee hopper
presence switch

05.18.

grinding regulatio n

05.25.
product motor

05.22. internal water
tank connector

MAN1010105 rel. 03 dated 12.02.2014 page no. 15 of 50 page

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