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Cincinnati Bell Wireless
Quick Start Guide
Transferring your Address Book
There are different ways that you can transfer your old phone’s address book to your new phone.
If switching from a Digital (TDMA) phone to a Nokia 3595
You can either manually transfer numbers from phone to phone, or take advantage of Cincinnati Bell’s
address book copying equipment. Visit any store@Cincinnati Bell location and have your address book
quickly copied from phone to phone. There’s a one-time charge of $4.95 for this service, but it’s definitely a
time-saver.
If switching from a Next Generation (GSM/GPRS) phone to a Nokia 3595
Next Generation phones such as the Nokia 3595 allow you to save contacts to your phone or to your SIM
card (which is a memory chip that you can remove and insert into future next generation phones that you
use). If you decide to change phones (to another Next Generation phone) at any time, be sure to save your
contacts to your SIM card so that you can simply take your address book with you. To copy your contacts to
your SIM, select Menu→Contacts→Copy→From Phone to SIM Card→All→Move Original. You’ll be asked
“Move Entries?”, and should select “OK”. When your phone is finished moving the entries, you can exit by
pressing the red phone key. Note: SIM cards are only able to save 200 numbers, and only one number per
name.
Setting Up VoiceMail
Please to refer to the Welcome Guide, which you received with your phone, for full instructions on how to set up
your VoiceMail service. For the Nokia 3595, be sure to follow the “Next Generation” phone instructions and use
1111 as your temporary VoiceMail password. You’ll want to set up your VoiceMail as soon as possible, since
this service is active immediately and callers may be leaving messages for you.
Cincinnati Bell Wireless Internet Services
Have you ever wanted to look up a sports score, get a breaking news headline, or check your e-mail but were
nowhere near a PC? Now you can do all of that and more using your wireless phone!
This section will provide detailed information on all the amazing things you can do with your next generation
phone. If you subscribe to one of the Wireless Internet plans, there are a lot of added benefits you receive
including a free Fuse email box, the ability to personalize your service and set up short cuts to the places you
visit most often, and better rates on downloads and data usage beyond your selected plan. If you choose not to
subscribe, you can still try Wireless Internet and pay-as-you-go using our more limited service.
All the applications within this section require that you be connected
How do I connect to CBW Internet Services?
Select Menu→Services→CBW Internet. Once in the Cincinnati Bell Wireless Internet section, you’ll see the
following menu:
• E-Mail
• My Info
• ESPN Sports
• WSJ News (Wall Street Journal)
• Fun Downloads
• Daily News
Navigating through menus:
To select one of these menu options, use the up and down keys to scroll through the menu. When the item
you want is highlighted, press the green “TALK” button (Tip! The “TALK” button is just like the “ENTER” key
on your PC which lets you select the menu item with one touch).
to Cincinnati Bell Wireless Internet Service.
Entertainment
• Find It
• More
• Yahoo
• MSN
• Google
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Entering Letters, Symbols and Numbers into your Phone:
Your phone’s user guide has great information to help you learn how to enter numbers, letters, and symbols.
You’ll need to learn how to do this before continuing. (Tip! Also check out “Predictive Text”, and how to
change cases from capital to lower case letters. It will make your experience much easier.)
Wireless Internet Service Overview
To access your email, select the “Email” menu option within the Cincinnati Bell Wireless Internet services
home page on your phone. You will see two options: 1) My Email or 2) Other Email
My Email
Cincinnati Bell Wireless Internet subscribers get one Fuse email box free. If you are an existing
Cincinnati Bell email subscriber (Fuse, Zoomtown, etc.) you may set up “My Email” with the same
Cincinnati Bell email address and password that you use to log-in via your PC.
Setting up “My Email”
The directions will vary for those with and those without an existing Cincinnati Bell email box (Fuse,
ZoomTown, etc).
• Those who DO NOT HAVE an existing Cincinnati Bell email box:
Select “My Email”. You will be asked: “Are you an existing Cincinnati Bell email (fuse.net,
zoomtown.com) customer”
o Select “No” and the following will appear: “Set up your email address and password so you
can take advantage of Fuse Email while you’re on the go”. Press “OK”
o Next you will choose a user name and a password.
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Select a user name. If the user name you have chosen is already being used, you
will be provided with alternatives. You may choose a suggested alternative or
select a completely different user name.
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Create a password. Passwords must be at least six characters long and must
include at least one numeric character.
o Once you have successfully created a username and password, you will receive a
confirmation message indicating your Fuse email box has been created.
o The next time you access “My Email” from the menu, you will not need to input your
username and password. You will be automatically logged in to your Fuse email box.
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If you would like to require your password be asked for every time you access “My
Email”, you can set this preference in the “My Email Tools” folder and select
“Remove Auto-Login)
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If you’d like to access your email from a computer, you may do so by going to the
following URL:
http://webmail.fuse.net
. You will need to enter your
“Username”@fuse.net, as well as your password.
• Those who HAVE an existing Cincinnati Bell email box (Fuse, Zoomtown etc.).
Select “My Email”. You will be asked: “Are you an existing Cincinnati Bell email (fuse.net,
zoomtown.com) customer”
o Select “Yes”
o Select “Email Address:” and enter your existing Cincinnati Bell email address (i.e.
tsmith@fuse.net
, or johndoe@zoomtown.com (case sensitive)). To change the case, press
the # key until you see “abc” mode instead of “Abc” mode.
o Scroll down to “Email Password” and enter your existing email password (case sensitive).
o Scroll down and select “Go”
o You should now see your existing email inbox. Subsequent returns to “My Email” won’t
require you to input your “Email Address” and “Email Password” – you’ll automatically be
logged in!
Other Email
Use this option if you have email with a different provider (than Cincinnati Bell), or you wish to check a
secondary Cincinnati Bell email account (up to 5 secondary email boxes besides the primary set up in
“My Email can be accessed).
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Select the “Other Email” option, choose from one of the available options (Yahoo & MSN),
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and enter your email address and password.
• If your email service is not listed, visit your email provider’s website using the “go to” option
and enter your Username and Password. If you have difficulty accessing your other email,
contact your email provider for assistance.
My Info
My Info allows you to set up a short cut to your favorite Wireless Internet information. Short cuts might allow
you to quickly check the weather in specific cities, check certain stock ticker symbols, track your favorite
sports teams, or set up a specific starting point when looking up directions. “My Info” is available to those
who subscribe to any Cincinnati Bell Wireless Internet plan. Within the My Info section, you have the
following choices:
• My Bookmarks
• My Movies
• My Horoscopes
• My AP News
• My Weather
My Sports
• My Stocks
• My Drivers
• Alerts
• Edit Settings
• My Lottery
You can customize your prefences using your PC or using your wireless phone. To customize using your
PC, visit www.cincinnatibell.com/portal
and click on “My News”. To customize your preferences using
your phone, select Menu→Services→CBW Internet→My Info→More→Edit Settings. Once at “Edit
Settings”, you can follow the screens to choose whether or not you would like to view each of the
categories. (Remember to use your green phone key as your “enter” key) To select a category, you must
first highlight the category using your scroll keys, and press enter.
ESPN Sports
Sports news is now at your fingertips, brought to you by the leading provider of sports on the Internet. ESPN
offers late breaking news, statistics, schedules, and player updates, in addition to up-to-the minute sports
scores from live events. Get sports info on numerous college and pro sports including football, hockey,
horse racing, auto racing, basketball, tennis, golf and more!
WSJ News (Wall Street Journal)
Access the only morning paper that delivers the latest business news from every major market in the world.
More than 1,650 analysts and writers bring you the top world news, crucial reports from all industries, indepth technology coverage, along with all the financial insight you need to succeed. Select from US News,
Asia News, Europe News or Technology News.
Fun Downloads
Get the coolest ringtones, games, and graphics from Cincinnati Bell. Select from various songs and artists.
Get your school fight song. Download a graphic that lets you express your own personal style. Or download
a game to play while waiting for someone. Downloads are priced individually and, if applicable, the data
used to transfer the file will be subtracted from your monthly Wireless Internet plan (or charged per kilobyte
if you aren’t a Wireless Internet subscriber).
Downloading a Game (From your Next Generation Phone)
From the Wireless Internet section, select the “Fun Downloads” menu option, then “Premium Games”.
You’ll see a selection of games that are compatible with your phone. You’ll be able to get a brief
description of the game if you highlight the title that interests you and select it. You’ll also see the price
and file size.
Once you find the game you want to download:
• Highlight the game you wish to download, and select it.
• You’ll see a brief description of the game, the file size (kB)”, “Price”, a description and the terms
of use.
• If you would like to purchase, select “Buy”.
• Next, you’ll want to download the game you just purchased. Select “Download it” and you’ll see
a confirmation message which includes the name of the game, the file size and the name of the
game developer.
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• Select “Yes” and the game will start downloading. This may take several seconds depending
on the file size.
• Once the game has been downloaded, the screen will read “Saved to Games. Open now?” If
you would like to begin playing, select “OK”, if not, it will be stored in the “Games” section within
the main menu and you can select it later.
Downloading a Ringtone or Graphic (From your Next Generation Phone)
From the Wireless Internet section, select the Fun Downloads→Ringtones and Graphics. To download
a ringtone, select “Ringtones” or “Graphics” and then select a category. There are 27 ringtone music
categories including such categories like Country, Hip Hop, Classical…you can even choose
Cincinnati’s WEBN! There are 20 graphic categories including flags, holiday icons, even Disney
graphics!
• Within your chosen category, select a Ringtone or Graphic.
• Scroll to the category of ringtone or graphic that you’d like, and select a song or graphic.
• Once you’ve highlighted and selected the item you want, next you’ll see the following: “Enter the
recipient’s mobile number” (this will default to your own wireless number including 1 and the
area code) and “Phone:” (Please select your phone model), and “Buy”
Note: You may enter a phone number other than your own if you’d like to send a ringtone
as a gift to a friend. It’s important to be sure the recipient has a phone capable of receiving
the type of ringtone or graphic you send, as you will be billed for the ringtone or graphic
even if their phone cannot receive it.
• You can preview ringtones/graphics through the Cincinnati Bell website at:
www.cincinnatibell.com/portal and click on “Ringtones and Graphics”
• Select “Buy”. The title of the ringtone or graphic that you selected will appear followed by: “A
ringtone/graphic is about to be sent to the following mobile phone number. You will be charged
$X.00 on your phone bill. Do you wish to continue?” 513.XXX.XXXX (this will be your wireless
number, unless you’ve chosen to send it to a friend).
• If you wish to continue, select “Buy”
• You’ll then have the option to download the ringtone/graphic file. To download, select the title of
your ringtone/graphic file.
• Once you’ve downloaded the ringtone/graphic, you’ll see the following message: “Ringing tone
received” or “Graphic received”
• Select Options→Playback (to listen to the tone) or to view the graphic.
• Once you’ve listened to the tone, you can save the ringtone by selecting Quit→Save
Tone→Select.
• You’ll then be asked to name the ringtone. Enter a name, and select “OK”.
• Next you’ll be asked to save the ringtone into your “Gallery”. To save the ringtone to the
ringtone file, select “Ringtone”. The message “Saved to Ringtones” will appear.
• If you wish to exit, select “Cancel”
• To set up the ringtone as your active ringtone, go to
Menu→Profiles→Normal→Customize→Ringing Tone→Select→Open Gallery. That’s where
you’ll find the ringtones that you’ve downloaded along with a whole selection of other ringtones.
Choose “select” and then open the Tones gallery. Highlight the ringtone you want and choose
“select”. Your ringtone will be set. For more information on how to select a ringtone, see your
user manual.
Daily News
Get the latest news straight from the AP wire! Searchable news categories include US, World, Business,
Science & Technology, Politics, Sports, Entertainment, Health and more!
Entertainment
This category offers more fun things to do with your phone! Within the Entertainment category are:
• Movies
: See what’s playing in your area, get movie reviews, prices, movie times, and listings of
what movies are coming soon. What more could you need?
• Games
: Here you’ll find games that you can buy and download to your phone to play anytime.
You’ll also find a library of games that you can play online by yourself or against others. Some of
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our many online games include: 3X Trivia, Blackjack, Decoder, Hangman, Roshambo, and
Scrabble.
Note: Downloadable games have a fee when you download and the kilobytes used to
download the game are deducted from your monthly data plan. Games that you play online are
free, except the kilobytes used while playing are deducted from your monthly data plan.
• Lottery: Get the latest lottery scores to find out if you’re a millionaire yet.
• Horoscopes
: Check your horoscopes anytime; they’re right here at your fingertips whenever you
need to know what the day has in store for you!
• Proverbs
: Need a wise saying to jump-start your day? Check out our proverbs section.
Find It
The “Find It” section puts you in command! Now you not only have access to breaking news and
information, you have access to databases of information using your phone! Find stores, get directions,
access phone numbers of friends and businesses, find out who just called with Reverse Lookup, and more!
Within the “Find It” section, you will be able to select among the following menu options:
1. Find Nearest
2. Google
3. White Pages
4. Yellow Pages
5. Reverse Lookup
6. Go To Site
7. Directions
8. Movies
The easiest way to find the nearest hotel, restaurant, etc, is to select “Find Nearest” and “Enter ZIP”. Once
you’ve entered your Zip (starting point), you can select the type of business you are seeking (restaurant, gas
station, etc). Highlight your selection and press enter (green phone button). Your results will appear.
Yahoo/MSN: These are direct links to commonly used e-mail providers, Yahoo and MSN. You can access
these sites via these links or by selecting “other email” under the Email menu option.
Google: Google is a search engine that you can select if you want to visit other websites. Note: Many
websites are not set up correctly for access using a mobile phone. If you have trouble viewing a site, the
trouble is most likely with the format of the website and not your mobile phone’s browser.
Multimedia Messaging Service (MMS)
Also known as “Picture Messaging”, MMS allows users to create and messages combining text, sound and
graphics. You can send and receive images, voice clips, music, greeting cards and more…even if your Next
Generation phone does not have a camera embedded in it. It should be noted, however, that both the sender
and the receiver must have a Next Generation phone which is MMS capable.
MMS messages are just $0.20 each to send, reply to, or forward. The data (kilobytes) used to transfer of the
MMS file will also be deducted from the data in your monthly Wireless Internet plan. (If not a Wireless Internet
subscriber, the sender will be charged $0.03 per kilobyte for the data transfer.) When receiving an MMS
message, the recipient pays nothing; however, the data (kilobytes) used to transfer the file will be deducted from
the recipient’s monthly Wireless Internet data plan balance.
Sending/Receiving MMS Messages
There are 3 ways to send an MMS message: between phones, PC to phone, and phone to PC.
Note! To send MMS message between phones, both the sender and the receiver must have a Next
Generation phone. If the sender has a Next Generation phone and the receiver does not, the receiver will
receive a text (SMS) message with a unique URL (web address) that can be accessed via PC to view the
content.
Sending an MMS from your phone
• From the main menu, select Messages→Multimedia Messages→Create Message
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If you would like to enter a text message, input the message now and select “Options” when
finished. Inputting text is not required.
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Scroll down to “Insert Image” or “Insert Sound”, choose the “Graphics” folder for images and
the “Tones” folder for Sounds, and select “Open”
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Highlight the image or sound you wish to insert and select Options→Insert (“Object Added”
message will briefly appear)
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To send the message, select “Options”, Select ”Send to Number” and input the recipient’s
11-digit wireless phone number including a 1 before the area code (Ex. 15135550001) and
select “OK” or you can send to a person’s PC email box. Simply enter their email address
instead of a phone number and select “OK”.
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You’ll see a message “Saved to Outbox” while the message is being transmitted. The
message “Multimedia Message Sent” will appear once the message has successfully
transmitted.
Note! Your Nokia 3595 can receive image files that are 45KB or smaller and in the format of a JPEG,
PNG, OTA-BMP, WBMP or GIF. Sound files must be in Mobile MIDI (GMX) format and under 45KB in
size.
When sending an MMS message to a Next Generation phone from your PC (using your email or a
website), you’ll need to know the phone’s address. The Next Generation phone’s MMS “email” address
is made up of their 11-digit wireless phone number@mms.gocbw.com.
(Ex.15135550001@mms.gocbw.com)
Receiving MMS to your phone
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When an MMS message is received, your screen will read “Multimedia Message Received”
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To view the message, select “Show”
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The message will appear. If the message came from a PC, you may see a message stating
that the image is attached. You can view picture attachments sent via MMS, however, the
image is not the first thing you see when you open the message. You will need to scroll
down in the message in order to get to the image.
Saving an MMS Message
MMS messages will be temporarily saved in your inbox/outbox for up to 7 days. If you would like to save
an image longer, you will need to follow these directions to save an image or sound clip into your
gallery.
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While the MMS message is open, select Options→Save Image→Select
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You’ll be given the opportunity to name the image (If the image had a name when it was
sent, this name will default; however, a new name can be entered). Input the name you
would like and select “OK”
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The “Gallery” menu will appear, and “Graphics” will be highlighted - press “Select”
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