Cidco Communications E272 User Manual

E272

106520-01 Rev 2

User Manual

2.4 GHz

DSS

TABLE OF CONTENTS

■ INTRODUCTION iii

E272 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

■ SAFETY INSTRUCTIONS iv

Safety Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Telephone Wiring and Jack Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

■ INSTALLING THE E272 1

Check the Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Choose a Location for the Base Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Plug in the Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Install the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Desktop / Wall Mount Wedge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Install the Telephone Line Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Attach the Belt Clip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Attach Headset (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

■ FEATURES AND CONTROLS 5

Handset Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Personalizing your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

■ USING THE E272 15

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Pre-Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

TABLE OF CONTENTS i

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Temporary Tone Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Timing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Locating a Lost Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Low Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Message Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Clearing the Voicemail Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using Transfer to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using Call Waiting ID (CWID) Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Caller ID Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Directory Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Reading Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

■ TROUBLESHOOTING 27

Problem / Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

■ FCC AND WARRANTY 31

FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

ii TABLE OF CONTENTS

E272 - 2.4GHz Cordless

INTRODUCTION

The E272 is a digital 2.4GHz cordless phone that incorporates your telephone company’s calling features, such as Caller ID, Voicemail
and Call Waiting ID, to provide a powerful, full function cordless telephone. The E272 also has an exciting new feature - Voice Announce.
The Voice Announce feature allows you to hear the caller’s number or a short message you previously recorded announcing the caller
before

you answer your phone.

E272 FEATURES

■ 2.4GHz Digital Spread Spectrum

■ Voice Announce Caller ID

■ Caller ID/Call Waiting ID

■ Call Waiting ID Options

■ Internal DSL Filter

■ Speakerphone in handset and base

■ Intercom

■ Works in the event of a power failure

(when spare battery is installed and charged)

■ New Voicemail Message Indicator

■ 50 Caller ID R ecords

■ 50 Directory Records

■ Dedicated Keys on the Base: Hold, Mute, Speaker,

Voicemail, Page/Find, Flash and Redial

■ Backlit display and keypad on handset

■ Adjustable Ringer on both handset and base

■ Adjustable Volume Control for handset, handset

speakerphone, base and base speakerphone

■ Hearing-aid Compatible

■ English and Spanish

■ Headset Jack

■ Call timer

■ Single key redialing

INTRODUCTION iii

E272 - 2.4GHz Cordless

SAFETY INSTRUCTIONS

SAFETY SYMBOLS

WARNING:

This symbol is intended to alert you to the presence of
uninsulated dangerous voltage within the product's
enclosure that might be of sufficient magnitude to
constitute a risk of electric shock. Do not open the
product's case.

CAUTION:

This symbol is intended to inform you that important
operating and maintenance instructions are included
in the literature accompanying this product.

NEED TO KNOW:

This symbol is intended to highlight important
information.

iv SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS

CAUTION

To reduce the risk of fire or injury to persons, read
and follow these instructions:

■ Read and understand all instructions.

■ Follow all warnings and instructions marked on the

unit and in the User Manual.

■ Use only the battery type recommended in this

manual.

■ Unplug this telephone from the wall outlet before

cleaning. Do not use liquid or aerosol cleaners, just
use a damp cloth for cleaning.

■ Do not place this telephone on an unstable cart,

stand, or table. It could fall, causing serious damage
or impede operation.

■ Never place this telephone near or over a radiator or

heat register.

■ Only operate this telephone using the type of power

source listed on the marking label. If you are not sure
of the power supply of your home, consult your dealer
or local power company.

■ Do not overload wall outlets and extension cords as

this can result in the risk of fire or electrical shock.

S- SAVE THESE INSTRUCTIONS -

E272 - 2.4GHz Cordless

■ Never push objects of any kind into this telephone as

they can touch dangerous voltage points or short out
parts that could result in a risk of fire or electrical
shock.

■ Take the phone to a qualified technician when it

requires repair work or service.

■ To reduce the risk of electrical shock, do not

disassemble the telephone. Opening or removing
covers can expose you to dangerous voltages or other
risks. Incorrect re-assembly can cause electrical shock
during subsequent use.

■ Unplug this telephone from the wall outlet and refer

servicing to qualified service personnel under the
following conditions:

- If the power supply cord or plug is damaged
or frayed.

- If liquid is spilled into the unit.

- If the unit is exposed to water.

- If the unit does not operate normally by
following the operating instructions.

- If the unit is dropped or the casing is damaged.

- If the unit exhibits a distinct change in
performance.

■ Avoid using the telephone during an electrical storm.

There can be a slight risk of electrical shock from
lightning.

■ Do not use the telephone to report a gas leak if the

leak is in the vicinity of the phone

■ Ultimate disposal of this product should be handled

according to all national laws and regulations.

WARNINGS

WAR N ING

To prevent fire or shock hazard, do not expose this
product to rain or moisture.

CAUTION

To reduce the risk of electric shock, DO NOT remove
cover or back. No user serviceable parts inside.
Refer servicing to qualified personnel.

CAUTION

Changes or modification to this device not expressly
approved could void the user’s authority to operate
this equipment.

TELEPHONE WIRING AND JACK INSTALLATION

■ Use caution when installing or modifying telephone

lines.

■ Never install telephone wiring during an electrical

storm.

■ Never install telephone jacks in wet locations unless

the jack is specifically designed for wet locations.

S- SAVE THESE INSTRUCTIONS -

SAFETY INSTRUCTIONS v

E272 - 2.4GHz Cordless

BATTERIES

CAUTION

To reduce the risk of fire, use only Cidco part number
D-AA1000X3 3.6V, Nickel Cadmium (Ni-Cad) telephone
battery pack rated at 3.6V 1000 mAh. For replacement
battery pack, use only RadioShack® part number
23-962 , Nickel Cadmium (Ni-Cad) telephone battery
pack rated at 3.6V 700 mAh.

Radio Shack is a registered trade mark of Tandy Corporation.

■ Do not dispose of the battery pack in a fire as it will

explode. Check with local codes for proper battery
disposal regulations.

■ Do not open or mutilate the battery pack. Released

electrolyte is corrosive and can cause damage to the
eyes or skin. It can be toxic, if swallowed.

■ Avoid contact with rings, bracelets, keys or other

metal objects, when handling batteries. These objects
could short out the battery or cause the conductor to
overheat resulting in burns.

■ Do not attempt to recharge the battery pack by

heating it. Sudden release of battery electrolyte can
cause burns or irritation to the eyes or skin.

■ Remove the battery pack if you do not plan to use the

phone for several months at a time. The batteries
could leak over that time.

■ Discard “dead” battery packs as soon as possible

because they are likely to leak into the phone.

■ Do not store this phone or battery pack in a high

temperature area. Batteries stored in a freezer or
refrigerator should be protected from condensation
during storage and defrosting. Battery packs should be
stabilized at room temperature before using.

■ Your battery pack is rechargeable and

can be recycled once it outlives its
usefulness. Depending upon your local
and state law, it might be illegal to dispose
of this battery into a municipal waste
system. Check with your local solid waste
company or call 1-800-8-BATTERY for
information on Ni-Cd battery recycling and
disposal restrictions in your area.

vi SAFETY INSTRUCTIONS

S- SAVE THESE INSTRUCTIONS -

INSTALLING THE E272

CHECK THE CONTENTS

Check to see that the following items are enclosed:

■ Telephone Base and Handset

■ Long Line Cord

■ Short Line Cord for Wall Mounting

■ Desktop/Wall Mount Wedge

■ AC Adapter

■ Battery Pack

■ Spare Battery Pack (optional)

■ Belt Clip

■ User Manual

■ Quick Start Card

CHOOSE A LOCATION FOR THE BASE UNIT

The base should be away from all other electronic
equipment such as a personal computer, microwave,
stereo, or television. It is also a good idea to place the unit
away from noisy areas, or from heat sources such as a
radiator or direct sunlight.

PLUG IN THE ADAPTER

a. Plug the AC adapter tip into the DC 9V jack on

the base and the other end into an electrical
outlet. Be sure that the tip is securely plugged
into the jack. Without AC power your phone will
not operate.

E272 - 2.4GHz Cordless

CAUTION

You must use a Class 2 power adapter that supplies
9 Volts DC and delivers at least 600mA. Its center
tip must be set to positive and its plug must fit the
phone’s DC 9V jack. The supplied adapter meets
these specifications. Using an adapter that does not
meet these specifications could damage the phone
or the adapter.

120V WALL

OUTLET

TELEPHONE

WALL OUTLET

LONG LINE

CORD

AC ADAPTER

DC9V
JACK

b. Thread the cord through the clip on the

housing to prevent the cord from pulling
loose. Be sure that the wall outlet is not
controlled by a light switch.

BASE

TEL Line

JACK

INSTALLING THE E272 1

E272 - 2.4GHz Cordless

INSTALL THE BATTERIES

Use this procedure to install or replace the batteries in the
telephone. Be sure to follow the battery specifications and
safety instructions. See “SAFETY INSTRUCTIONS” on page
iv.

CAUTION

To reduce the risk of fire, use only Cidco part number
D-AA1000X3 3.6V, Nickel Cadmium (Ni-Cad) telephone
battery pack rated at 3.6V 1000 mAh. For replacement
battery pack, use only RadioShack® part number
23-962 , Nickel Cadmium (Ni-Cad) telephone battery
pack rated at 3.6V 700 mAh.

Radio Shack is a registered trade mark of Tandy Corporation.

HANDSET BATTERY

a. Press down on the battery cover and slide

the cover down to expose the battery
compartment.

b. Locate the battery “+” and “-” signs inside the

battery compartment and the corresponding
“+” and “-” on the battery pack. Align the
battery pack “+” and “-” with the “+” and “-” in
the battery compartment and press down.

c. To replace the battery cover, slide the cover

upwards until the tab engages and the cover
snaps into place.

NEED TO KNOW

Prior to first use, place the handset in the cradle
and charge the batteries for at least 12 hours
before connecting the telephone line. The
charge lights on the base come on and indicate
that the handset and spare are charging.

2 INSTALLING THE E272

E272 - 2.4GHz Cordless

SPARE BATTERY (OPTIONAL)

When the spare battery is fully charged for 24 hours in the
base, it provides operational backup during a power failure
(the handset will continue to operate).

a. Place the spare battery pack in the charger by

pressing the battery door release and removing the
cover.

b. Align the battery pack “+” and “-” signs with the “+”

and “-” in the battery compartment and press into
place.

c. Replace the cover and verify the spare charge LED

is lit.

NEED TO KNOW

Install the spare battery after plugging in the adapter.

Battery Door
Release

CAUTION:

!

To reduce risk of
fire, replace only

with the same

type battery
listed in the

User Manual.

Spare Battery
Charger

DESKTOP / WALL MOUNT WEDGE

The E272 can be set on a tabletop or mounted on the wall.

DESKTOP OR TABLETOP

Your E272 comes ready to be placed on a desktop.

WALL MOUNTING

To mount your E272 on the wall, the mounting wedge must
be removed and reattached.

REMOVING THE MOUNTING
W

EDGE BRACKET

Remove the mounting wedge from
the bottom of the base by placing
your thumbs near the arrow on the
mounting wedge and pressing in
the direction of the arrow.

Desktop Orientation Wall Mount Orientation

INSTALLING THE E272 3

E272 - 2.4GHz Cordless

ATTACHING THE MOUNTING

W

EDGE

Install the wedge by aligning it over
the holes and pressing in the
opposite direction of arrow until it
snaps in place.

INSTALL THE TELEPHONE LINE

ORD

C

DESKTOP OR TABLETOP

a. Plug the long line cord into the phone jack

marked TEL LINE.

b. Plug the other end of the line cord into the

wall jack.

WALL MOUNT

a. Plug the short line cord into the phone jack

marked TEL LINE.

b. Thread the phone cord through the open

channel in the base.

c. Plug the other end of the phone cord into the

wall phone jack.

d. Use the gap on the underside of the base to

gather any excess cord.

e. Hang the base over the installation hooks

(wall plate not supplied).

ATTACH THE BELT CLIP

The belt clip is used to hang the handset from your belt.
Place the belt clip on the back of the handset. Align the tabs
on the belt clip with the slots on the handset. Press the belt
clip to the handset to snap the tabs into the slots. Make sure
both tabs are securely snapped into the handset slots.

ATTACH HEADSET (OPTIONAL)

A headset with a standard 2.5 mm plug (min 150Ω) may be
used in the headset jack on the side of the handset. Keep
the headset jack cap in place when the headset is not in use.

4 INSTALLING THE E272

FEATURES AND CONTROLS

E272 - 2.4GHz Cordless

Voi cemail

Light

Function Keys

Mute Key

Vol u m e
Control
Keys

Review Key
( DIR Key)

( CALLS Key)

Talk/ E n d K ey &

Talk Lig h t

Dial Pad

Flash Key

Speaker Key
& Light

2.4 GHz

DSS

CALL # 5

5:05 PM MAY 5

SMITH JOHN

1-408-555-1234

7-10-11

SAVE

R

I

D

TALK

REVIEW

END

C

S

A

L

L

ABC

2

1

GHI

JKL

5

4

PQRS

TUV

8

7

OPER

0

*

FLASH SPEAKER

DELETE

DEF

MNO

WXYZ

Menu/Exit
Key

Headset Jack

Delete Key

Review Keys

Redial Key

Handset Charge Light

Spare Charge Light

5:05

PM

5/05

CALL

7-10-11 DELETE

REVIEW

왔

5

왖

Voicemail Key & Light

Line In Use Light

Page/Find Key

MENU

EXIT

3

6

9

#

1-408-555-1234

SMITH JOHN

SAVE

DELETE

Volume Control Keys

Speaker Key & Light

Hold Key

7-10-11

Mute Key & Light

Flash/7-10-11 Key

FEATURES AND CONTROLS 5