Cidco Communications CL980CR Users Manual

TITLE:

CL980-01
English and Spanish Manual

DOC NO.
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DATE
SHEET 1 OF

:

102230-01

A

:

06/16/99

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3

:

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Cover stock____________

1 Sided ❑ 2 Sided ❑

INK

Black ❑

BINDING

Saddle stitch ❑ Perfect ❑

Jeanine Healy

[phone]

60 lb glossy

self-cover

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PMS _______

Phone___________
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Text stock (Asia)______________ or Engineering Approved Equivalent
Insert stock_______________
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Fax___________

Sample attached ❑Finished size ________

Staple ❑

FINISH

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SOURCE

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Film ❑ Adobe PDF ❏

SPECIAL INSTRUCTIONS

PDF provided for Document Control. 1 set of film for the factory.

FILM/FILES CHECKED BY:________________________________________________
DATE:__________________________________________________________________

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DOC NO.
REVISION

TITLE:

CL980-01 (CIDCO logoed)

cover FCC TOC Copyright Getting to

iii iiiiv 12 34

SHEET OF

know

2

102230-01

:

A

:

3

Setting Up

Your

Phone

56 78 910 1112

13 14 15 16 17 18 19 20

21 22 23 24 25 26 27 28

Personalizi

ng Your

Phone

Using

Diagram

Your

Custom

Using

Your

Phone

Using the
Directory

29 30 31 32 33 34 35 36

Trouble­shooting

37 38 39 40 41 42 43 44

Indice Index Resolucio

44 43 42 41 40 39 38 37

Index

n de

problemas

TITLE:

CL980-01 (CIDCO logoed)

DOC NO.
REVISION
SHEET OF

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:

2

102230-01

A

3

Como usar

los

servicios

36 35 34 33 32 31 30 29

Uso del

Directorio

28 27 26 25 24 23 22 21

Como

Usar Su

telefono

20 19 18 17 16 15 14 13

blank

Instalacion

su de

telefono

12 11 10 9 8 7 6 5

Conozca
su neevo

telefono

4 3 2 1 iv iii ii i

Contenido FCC Spanish

cover

Cidco980.book Page 1 Thursday, June 3, 1999 6:39 PM

CL-980

CL-980

CL-980

CORDLESS TELEPHONE

CORDLESS TELEPHONE

CORDLESS TELEPHONE

PRS

7

FLASH HOLD REDIAL

OPER

ON OFF—RING

PWR—ON OFF

9:18

AM

PM

9:16

LINE 1 &

408 - 555-1212

LINE 2

SMITH JOHN

CALL

DIR

CALL BACK

GHI

0

DIRECTORY

PAGE/FIND

18

INTERCOM

HOLD

MEMORY

3-WAY

DIAL

FLASH

1

ABC

2

4

TUV

DEF

JKL

8

#

REDIAL

3

5

MNO

6

CHARGE

9

INTERCOM

VOLUME

LINE IN USE

WXYZ

CALLERS

SEND TO VM

DELETE

REVIEW

VOICE MAIL

3-WAY

TALK

REPEAT

CALL

DIAL

CALL FWD.

1

ABC

GHI

2

4

DEF

JKL

3

5

TUV

MNO

8

6

WXY

0

9

#

PQRS

7

FLASH

OPER

MUTE HOLD

SPEAKERPHONE

REPLAY

ERASE MSG

BACK

REPEAT
DIAL

SAVE MSG

PLAY

CALL FORWARD

ON

FWD

SKIP

VOICE MAIL

OFF

3-WAY

CALL

CALL

RETURN

Cover.fm Page 2 Tuesday, June 15, 1999 11:20 AM

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installa­tion. This equipment generates, uses, and can radiate radio frequency energy, and
if not installed and used in accordance with the instructions, may cause harmful in­terference to radio communications. However, there is no guarantee that interfer­ence will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measurements:

❑ Reorient or relocate the receiving antenna.
❑ Increase the separation between the equipment and receiver.
❑ Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

❑ Consult the dealer or an experienced radio/TV technician for help.

! CAUTION

Changes or modification to this device not expressly approved by CIDCO
Inc. could void the user’s authority to operate this equipment.

Cidco980.book Page 3 Thursday, June 3, 1999 6:39 PM

TABLE OF CONTENTS

❑ TABLE OF CONTENTS 3

❑ GETTING TO KNOW YOUR NEW PHONE 1
❑ U
❑ L

OCATING KEYS, LIGHTS, AND SWITCHES 2

❑ SETTING UP YOUR PHONE 5
❑ P
❑ E
❑ D

❑ USING YOUR PHONE 17
❑ U
❑ U
❑ U
❑ A
❑ U
❑ U
❑ U
❑ A
❑ U
❑ T
❑ G

ETTING TEMPORARY TONE SERVICE 23

❑ G
❑ L
❑ U
❑ R

NPACKING YOUR PHONE 1

ERSONALIZING YOUR PHONE 7

ASY SETUP 8

ETAILED SETUP 10

SING TRADITIONAL DIALING 17

SING PRE-DIALING 17

SING SPEED DIALING 18

NSWERING CALLS 18

SING FLASH 21

SING MUTE 21

SING THE SPEAKERPHONE 22

DJUSTING THE VOLUME 22

SING HOLD 23

IMING CALLS 23

OING OUT OF RANGE 23

OCATING A LOST HANDSET 23

SING THE INTERCOM 24

EADING DISPLAY MESSAGES 24

❑ USING THE DIRECTORY 27
❑ C
❑ E
❑ D
❑ R

REATING YOUR DIRECTORY LIST 27

NTERING CHARACTERS & SYMBOLS 29

IALING FROM DIRECTORY RECORDS 30

EVIEWING DIRECTORY RECORDS 30

Cidco980.book Page 4 Thursday, June 3, 1999 6:39 PM

Table of Contents

❑ DELETING DIRECTORY RECORDS 31

❑ MAINTAINING BATTERIES 31

❑ USING YOUR CUSTOM CALLING SERVICES 32
❑ 3-W
❑ C
❑ C
❑ C
❑ C

ALLER ID AND CALL WAITING ID 34

❑ R
❑ V

AY CALLING 32

ALL FORWARDING 32

ALL RETURN 33

ALL WAITING 34

EPEAT DIALING 36

OICE MAIL 37

❑ TROUBLESHOOTING 38

❑ INDEX 41

Copyright © 1998-99 by CIDCO Incorporated. All rights reserved.

©1998 CIDCO Incorporated. No part of this publication may be reproduced,
transcribed, stored in a retrieval system, or translated into any language in any form,
by any means, without the written permission of CIDCO Incorporated.
Patents pending.
102230-01 Rev A

Cidco980.book Page 1 Thursday, June 3, 1999 6:39 PM

Getting to Know Your New Phone

GETTING TO KNOW YOUR NEW PHONE

Your new CL980 telephone incorporates all the best features of a cordless tele-

phone and blends them with your local telephone company’s best calling features,
such as Caller ID, Voice Mail and Call Waiting ID.

If this is your first cordless telephone, you’ll soon discover that your cordless is sim­ilar to regular telephones, except without the cord. If you’ve owned a cordless in
the past, you’ll discover that the CL980 telephone is the most powerful and full­function Caller ID cordless telephone on the market. Some key features are:

❑ 20 channel, digital spread spectrum 900 MHz handset with

speakerphone

❑ 50 Caller ID memory and 50 Directory Records
❑ Dedicated Voice Mail keys

®

❑ Large One Time Viewing (OTV
❑ Hearing-aid compatibility
❑ Messages in English or Spanish
❑ Call timer for outgoing calls
❑ Single key redialing
❑ Preprogrammed for your local telephone company’s network services,

such as 3-Way Calling.

) display

Unlike regular telephones, your cordless does not work during power failures. Be­cause of this restriction, we do not recommend you have only cordless telephones
in your residence.

UNPACKING YOUR PHONE

In addition to this handbook, check that you have:

❑ Telephone base
❑ Telephone handset
❑ 6 ft. line cord
❑ 5 inch line cord for wall mounting
❑ Wall-mount/desk-mount wedge
❑ AC Adapter

6 FOOT LINE CORD

MOUNTING WEDGE

5 INCH LINE CORD

OR WALL MOUNTING

F

AC A DA PTER

1

Cidco980.book Page 2 Thursday, June 3, 1999 6:39 PM

Getting to Know Your New Phone

Voice Mail Navigation Keys

Voice Mail Light
Custom Calling Keys

Function Keys

Caller ID Keys

Custom Calling Keys

Flash/Hold/Redial Keys

LED Indicators for:

- Voice Mail Msgs

- Line In Use

- Intercom

- Charge

- Mute

- Speakerphone

Flash/Mute/Hold/
Redial Keys

Page/Find Key
to locate a misplaced
handset

LOCATING KEYS, LIGHTS, AND SWITCHES

BASE KEYS

The Page/Find key is a homing system for finding the handset. If you press the

Page/Find key, the handset beeps for 15 seconds. By pressing the intercom func­tion key on the handset you can answer the page and use the phone as an inter­com. For details on using Page/Find and intercom, see Using the Intercom on page

24.

Voice Mail keys allows you to access your Voice Mail features.

Custom Calling keys allows you one touch access to your local telephone compa-

ny calling features.

BASE LIGHTS

Voice Mail light comes on if you subscribe to Voice Mail service from your local

telephone company, and you have messages in your mailbox.

Line in Use light comes on whenever this phone, or any other telephone on the
line, is being used.

Intercom light comes on when the base is a communicating with the handset as
an intercom.

Charge light is a tri-colored light that comes on when the handset is in the base, or
when a spare battery is being charged.

Mute light indicates that the microphone for the speakerphone is currently turned
off.

2

Cidco980.book Page 3 Thursday, June 3, 1999 6:39 PM

Getting to Know Your New Phone

Speakerphone light indicates that the speakerphone is in use.

ON THE HANDSET

There are three lights, eight types of keys, and a switch on the handset.

Lights

New Calls light–Tells you
when you have ne w Caller ID
information to review. It
flashes until you review your
calls using the Caller ID keys.

Talk light–Tells you that
your phone is ready to dial
when on solid. This light
blinks when the speaker­phone is in use, or when a
call is on hold.

Voice Mail light–Blinks
when you have Voice Mail
messages, if you subscribe
to your local telephone com-

pany’s Voice Mail service.

Keys

Function keys–Are multi­function keys that allow you
to use your: call records, di­rectory, and intercom. Addi­tionally, these keys support
different kinds of dialing and
future Custom Calling fea­tures.

Voice Mail
Key/Light

Talk Ke y/Li ght

Flash Key

Hold Key

New Calls Light
(on back)

AM
PM

9:18 10/16 18

1-

408 - 555-1212

LASTNAME FIRST

CALLERS

DIRECTORY

SEND TO VM

CALL BACK

DELETE REVIEW

VOICE MAIL

TALK

12
4

GHI5JKL6MNO

7

PQRS

FLASH HOLD REDIAL

IN USE 1 2

INTERCOM

PLS HOLD

3-WAY
CALL

REPEAT

DIAL

ABC3DEF

8

TUV9WXYZ

OPER

0

PWR—OFF ON

CALL
DIR

MEMORY

CONFERENCE

CALL

RETURN

CALL FWD

ON

OFF ON—RING

DIAL

DROP

#

Backlit Display

Function Keys

Caller ID Keys

Custom Calling
Keys

Dialing Keys

Redial Key

Power/Ringer
Switch

Caller ID keys–Control Call
Records. For more details on Call Records, see Receiving New Calls on page 34.

Custom Calling keys–Control your other telephone subscription services.

Tal k ke y–Turns the phone on or off.

Dialing keys–Control manual dialing.

Quick Dialing keys–Dials out previously stored information. Pressing DIAL dials

the number showing on the display. REDIAL allows you to recall and dial the last
phone number.

Call Control keys–Are the HOLD and FLASH keys. The HOLD key places the exist-
ing call on hold, while the FLASH key allows Call Waiting subscribers to switch be­tween two calls.

3

HEADSET

Headset
jack

Cidco980.book Page 4 Thursday, June 3, 1999 6:39 PM

Getting to Know Your New Phone

Volume Control keys—–Adjust the loudness of
the handset earpiece, or the ringer. The high­er/lower arrows are located on the side of the
handset.

3-Position Switch

This multi-position switch controls both the
power and the ringer for the handset.

Far left position—Both the power to the hand­set and the ringer are off.

Middle position—The handset is on but does
not ring.

Far right position—The handset and ringer are
both on.

RING

ON—

OFF

PWR—OFF ON

Handset

volume

VOLUME

Headset Jack

The CL980 telephone has a jack on the side of the hand­set to attach an optional headset for hands-free opera­tion.

4

Cidco980.book Page 5 Thursday, June 3, 1999 6:39 PM

Setting Up Your Phone

Setting Up Your Phone

It only takes a few steps to set up your phone. Now that you’ve checked the con­tents of the carton, you are ready to put the phone together.

1. CHOOSE A CENTRAL LOCATION FOR THE BASE UNIT

The base should be away from all other electronic equipment such as a personal
computer, microwave, stereo, or television. It is also a good idea to place the unit
away from noisy areas, or from heat sources such as a radiator or direct sunlight.

2. PLUG IN THE ADAPTER

1. Plug the adapter tip into the round jack on the
base and the other end into an electrical outlet.
Without AC power, your phone cannot operate.

2. Thread the cord through the clip on the housing to
prevent the cord from becoming loose.

3. INSTALL THE LINE CORD

You can set your CL980 telephone on a tabletop or you can mount the phone on a
wall.

To use on a tabletop or desk:

1. Take the long telephone line cord that comes with the phone and plug one
end into the jack labeled TEL LINE.

2. Take the remaining end and plug it into the wall jack.

To mount on a wall:

1. Remove the mounting
wedge from the bottom of
the base. Place your thumb
at the top of the arrow and
press down in the direction
of the arrow.

2. Turn the wedge around and
place it over the lower
portion of the base. Reinstall
the wedge by placing your thumb over the arrow and by pressing
downwards and backwards until it snaps into place.

3. Plug the five inch line cord into the phone jack marked TEL LINE.

4. Thread the line cord through the open channel in the base.

5

Cidco980.book Page 6 Thursday, June 3, 1999 6:39 PM

5. Plug the other end of the line cord into the wall jack.

6. Use the gap on the underside of the base to gather any excess cord.

7. Hang the base over the installation hooks.

4. INSERT THE BATTERY INTO THE HANDSET

Use this procedure to install or to replace a battery.
Be sure you follow the battery specifications and
safety instructions outlined in your safety instruc­tion booklet.

! CAUTION

Use only nickel cadmium (Ni-Cad) batteries in this
phone.

1. Press down on the battery cover and slide the
cover down to expose the battery
compartment.

2. Locate the battery terminals inside of the
battery compartment and the corresponding
terminals on the battery pack. If you are
replacing a dead battery, first remove the old
battery pack.

3. Align the pack’s terminals with the terminals in the battery well.

4. Replace the battery door.

5. CHARGE THE HANDSET

Before you use the phone for the first time:

1. Ensure the handset is turned off.

2. Place the handset in the cradle and charge the battery for at least 12 hrs.
The charge light on the base comes on to tell you that the handset is
charging.

Whenever you see the RECHARGE BATTERY message,
you need to recharge your handset by placing the
handset in the cradle.

6

AM

10/315:55

IN USE 1 2

PM

408-555-1234

RECHARGE BATTERY

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

MEMORY

CONFERENCE

CALL
DIR

21

DIAL

DROP

Cidco980.book Page 7 Thursday, June 3, 1999 6:39 PM

Setting Up Your Phone

PERSONALIZING YOUR PHONE

After setting up your phone and fully charging the battery, you can tailor your
phone for additional performance and preferences. Press and hold the
MEMORY key until the first screen appears.

If you make a mistake anywhere in the process you can back up using the
DELETE key, or end the programming sequence by pressing the MEMORY key
again.

1. SELECT YOUR LANGUAGE

The CL980 telephone displays text in both English and
Spanish. The first screen asks whether you would like
your messages in Spanish (ESP) or English (ENG)?

❑ Press to choose English.
❑ Press to choose Spanish.

REVIEW

REVIEW

2. SELECT BETWEEN EASY OR DETAILED SETUP

With the exception of your Voice Mail access number
and PIN, your CL980 is already setup for you. However if
you would like to turn off some features, or add addi­tional area codes, you may do so using the Detailed Set­up. Use the following chart to determine which
procedure to use to finish programming your phone.

❑ Press to choose Easy Setup.
❑ Press to choose Detailed Setup.

REVIEW

REVIEW

IN USE 1 2

CALL
DIR

AM

10/315:55

PM

408-555-1234

SELECT LANGUAGE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

AM

10/315:55

PM

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL
DIR

DROP

408-555-1234

AM
PM

DIRECTORY

CALL BACK

10/315:55

ENG ESP

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALL

IN USE 1 2

DIR

DROP

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

408-555-1234

EASY SETUP?

CALLERS

DIRECTORY

INTRERCOM

CALLERS DIRECTORY INTERCOM MEMORY DIAL

SEND TO VM

CALL BACK

AM

10/315:55

PM

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL
DIR

DROP

408-555-1234

DIRECTORY

CALL BACK

YES NO

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

DIAL

DROP

CALLERS

CALLERS DIRECTORY INTERCOM MEMORY DIAL

SEND TO VM

21

DIAL

21

DIAL

21

DIAL

21

7

Cidco980.book Page 8 Thursday, June 3, 1999 6:39 PM

Easy Setup

EASY SETUP

Enter your Voice Mail

1.
Access Number

Enter your Voice Mail

2.
passcode

3.

Set your Area Code

4.

Setup Complete

Choose between
Tone or Pulse Dialing

1.

Select Ring Sound

2.
between 0 and 9 (5)

Select Phone for Manual

3.

Answer (NO) or
Auto Answer (YES)

Create or Change

4.
Voice Mail Setup

(YES) or (NO)

T urn V oice Mail
ON or OFF

Enter Voice Mail
Access Number

Add Pauses (2)

Add Voice Mail
Passcode

Setup or Change

5.
Caller ID (YES) or (NO)

Turn Caller ID
On (YES) or
Off (NO)

Turn Call Light

ON or OFF

DETAILED SETUP

Setup or Change Area

6.
Codes (YES) or (NO)

Set Advanced
Functions
(YES) or (NO)

Restore
Defaults (YES)
or (NO)

Turn Call Waiting
ON or OFF

Use Call Waiting
Disposition (ON)
or (OFF)

Set your Area
Code

Select Dialing
Digits (7) or (10)

Add More
Area Codes
(YES) or (NO)

Select Dialing
Digits (7) or (10)

Add Another
Area Code

Add 1 Before
Area Code (ON)
or (OFF)

Default settings are shown in BOLD

Setup Complete

Easy setup begins below, while the detailed procedure begins on page 10.

EASY SETUP

1. ENTER THE ACCESS NUMBER FOR VOICE MAIL

Your access number is the telephone number you dial
to get to Voice Mail. This screen prompts you to use the
dialing keypad to enter your access number. Press

REVIEW

If you make a mistake, use to erase a digit.

8

to enter the number when you are finished.

REVIEW

AM
PM

VM ACCESS #?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

10/315:55

IN USE 1 2

5555555

DIRECTORY

INTRERCOM

CALL BACK

PLS HOLD

MEMORY

CONFERENCE

CALL
DIR

21

DIAL

DROP

Cidco980.book Page 9 Thursday, June 3, 1999 6:39 PM

2. ENTER YOUR PIN FOR VOICE MAIL

Setting Up Your Phone

This screen prompts you to use the dialing keypad to
enter your Voice Mail PIN.

You can enter up to 32 characters and/or digits total for
these three fields. You can also add any necessary

#

keys or flashes.

If you make a mistake, use to erase a digit.

You can skip this step by pressing the key.

REVIEW

REVIEW

AM

10/315:55

PM

VM PASSWORD?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

! CAUTION

Your PIN number is what keeps your voicemail private. If you
enter your PIN into the CL980, anyone who has access to this

phone has access to your messages and PIN. It’s advisable to
not use the same PIN as your ATM card or other services.

3. SET AREA CODE

AM

10/315:55

PM

Using the dialing keypad, enter your primary 3-digit
area code. If you have additional local area codes, that

don’t require you to first dial a “1” first, use the detailed
setup procedure below.

MY AREA CODE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

4. COMPLETE EASY SETUP

You are now finished setting up your phone. The SETUP COMPLETE message ap-
pears. We hope you enjoy your new phone.

IN USE 1 2

IN USE 1 2

CALL
DIR

1234

MEMORY

CONFERENCE

CALL

DIR

214

MEMORY

CONFERENCE

21

DIAL

DROP

21

DIAL

DROP

Initially, the screen only shows the function labels for
the function keys.

After receiving the first call record, Caller ID and Call
Waiting ID customers additionally see the time and date
on the screen when the phone is not in use. Non-Caller
ID customers do not have the date and time function.

IN USE 1 2

CALL

DIR

AM

10/315:55

PM

408-555-1234

SETUP COMPLETE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

MEMORY

SEND TO VM

CALL BACK

PLS HOLD

CONFERENCE

DIAL

DROP

21

9