Cidco CL-980 User Manual

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Page 1

TITLE:

CL980-01 English and Spanish Manual

DOC NO. REVISION

DATE SHEET 1 OF

102230-01

06/16/99

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FINISH

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Page 2

DOC NO. REVISION

TITLE:

CL980-01 (CIDCO logoed)

cover FCC TOC Copyright Getting to

iii iiiiv 12 34

SHEET OF

know

102230-01

Setting Up

Your

Phone

56 78 910 1112

13 14 15 16 17 18 19 20

21 22 23 24 25 26 27 28

Personalizi

ng Your

Phone

Using

Diagram

Your

Custom

Using

Your

Phone

Using the Directory

29 30 31 32 33 34 35 36

Troubleshooting

37 38 39 40 41 42 43 44

Indice Index Resolucio

44 43 42 41 40 39 38 37

Index

n de

problemas

Page 3

TITLE:

CL980-01 (CIDCO logoed)

DOC NO. REVISION SHEET OF

: :

102230-01

Como usar

los

servicios

36 35 34 33 32 31 30 29

Uso del

Directorio

28 27 26 25 24 23 22 21

Como

Usar Su

telefono

20 19 18 17 16 15 14 13

blank

Instalacion

su de

telefono

12 11 10 9 8 7 6 5

Conozca su neevo

telefono

4 3 2 1 iv iii ii i

Contenido FCC Spanish

cover

Page 4

Cidco980.book Page 1 Thursday, June 3, 1999 6:39 PM

CL-980

CORDLESS TELEPHONE

PRS

FLASH HOLD REDIAL

OPER

ON OFF—RING

PWR—ON OFF

9:18

9:16

LINE 1 &

408 - 555-1212

LINE 2

SMITH JOHN

CALL

DIR

CALL BACK

GHI

DIRECTORY

PAGE/FIND

INTERCOM

HOLD

MEMORY

3-WAY

DIAL

FLASH

ABC

TUV

DEF

JKL

REDIAL

MNO

CHARGE

INTERCOM

VOLUME

LINE IN USE

WXYZ

CALLERS

SEND TO VM

DELETE

REVIEW

VOICE MAIL

3-WAY

TALK

REPEAT

CALL

DIAL

CALL FWD.

ABC

GHI

DEF

JKL

TUV

MNO

WXY

PQRS

FLASH

OPER

MUTE HOLD

SPEAKERPHONE

REPLAY

ERASE MSG

BACK

REPEAT DIAL

SAVE MSG

PLAY

CALL FORWARD

FWD

SKIP

VOICE MAIL

OFF

3-WAY

CALL

RETURN

Page 5

Cover.fm Page 2 Tuesday, June 15, 1999 11:20 AM

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measurements:

❑ Reorient or relocate the receiving antenna. ❑ Increase the separation between the equipment and receiver. ❑ Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

❑ Consult the dealer or an experienced radio/TV technician for help.

! CAUTION

Changes or modification to this device not expressly approved by CIDCO Inc. could void the user’s authority to operate this equipment.

Page 6

Cidco980.book Page 3 Thursday, June 3, 1999 6:39 PM

TABLE OF CONTENTS

❑ TABLE OF CONTENTS 3

❑ GETTING TO KNOW YOUR NEW PHONE 1 ❑ U ❑ L

OCATING KEYS, LIGHTS, AND SWITCHES 2

❑ SETTING UP YOUR PHONE 5 ❑ P ❑ E ❑ D

❑ USING YOUR PHONE 17 ❑ U ❑ U ❑ U ❑ A ❑ U ❑ U ❑ U ❑ A ❑ U ❑ T ❑ G

ETTING TEMPORARY TONE SERVICE 23

❑ G ❑ L ❑ U ❑ R

NPACKING YOUR PHONE 1

ERSONALIZING YOUR PHONE 7

ASY SETUP 8

ETAILED SETUP 10

SING TRADITIONAL DIALING 17

SING PRE-DIALING 17

SING SPEED DIALING 18

NSWERING CALLS 18

SING FLASH 21

SING MUTE 21

SING THE SPEAKERPHONE 22

DJUSTING THE VOLUME 22

SING HOLD 23

IMING CALLS 23

OING OUT OF RANGE 23

OCATING A LOST HANDSET 23

SING THE INTERCOM 24

EADING DISPLAY MESSAGES 24

❑ USING THE DIRECTORY 27 ❑ C ❑ E ❑ D ❑ R

REATING YOUR DIRECTORY LIST 27

NTERING CHARACTERS & SYMBOLS 29

IALING FROM DIRECTORY RECORDS 30

EVIEWING DIRECTORY RECORDS 30

Page 7

Cidco980.book Page 4 Thursday, June 3, 1999 6:39 PM

Table of Contents

❑ DELETING DIRECTORY RECORDS 31

❑ MAINTAINING BATTERIES 31

❑ USING YOUR CUSTOM CALLING SERVICES 32 ❑ 3-W ❑ C ❑ C ❑ C ❑ C

ALLER ID AND CALL WAITING ID 34

❑ R ❑ V

AY CALLING 32

ALL FORWARDING 32

ALL RETURN 33

ALL WAITING 34

EPEAT DIALING 36

OICE MAIL 37

❑ TROUBLESHOOTING 38

❑ INDEX 41

©1998 CIDCO Incorporated. No part of this publication may be reproduced, transcribed, stored in a retrieval system, or translated into any language in any form, by any means, without the written permission of CIDCO Incorporated. Patents pending. 102230-01 Rev A

Page 8

Cidco980.book Page 1 Thursday, June 3, 1999 6:39 PM

Getting to Know Your New Phone

GETTING TO KNOW YOUR NEW PHONE

Your new CL980 telephone incorporates all the best features of a cordless tele-

phone and blends them with your local telephone company’s best calling features, such as Caller ID, Voice Mail and Call Waiting ID.

If this is your first cordless telephone, you’ll soon discover that your cordless is similar to regular telephones, except without the cord. If you’ve owned a cordless in the past, you’ll discover that the CL980 telephone is the most powerful and fullfunction Caller ID cordless telephone on the market. Some key features are:

❑ 20 channel, digital spread spectrum 900 MHz handset with

speakerphone

❑ 50 Caller ID memory and 50 Directory Records ❑ Dedicated Voice Mail keys

❑ Large One Time Viewing (OTV ❑ Hearing-aid compatibility ❑ Messages in English or Spanish ❑ Call timer for outgoing calls ❑ Single key redialing ❑ Preprogrammed for your local telephone company’s network services,

such as 3-Way Calling.

) display

Unlike regular telephones, your cordless does not work during power failures. Because of this restriction, we do not recommend you have only cordless telephones in your residence.

UNPACKING YOUR PHONE

In addition to this handbook, check that you have:

❑ Telephone base ❑ Telephone handset ❑ 6 ft. line cord ❑ 5 inch line cord for wall mounting ❑ Wall-mount/desk-mount wedge ❑ AC Adapter

6 FOOT LINE CORD

MOUNTING WEDGE

5 INCH LINE CORD

OR WALL MOUNTING

AC A DA PTER

Page 9

Cidco980.book Page 2 Thursday, June 3, 1999 6:39 PM

Getting to Know Your New Phone

Voice Mail Navigation Keys

Voice Mail Light Custom Calling Keys

Function Keys

Caller ID Keys

Custom Calling Keys

Flash/Hold/Redial Keys

LED Indicators for:

- Voice Mail Msgs

- Line In Use

- Intercom

- Charge

- Mute

- Speakerphone

Flash/Mute/Hold/ Redial Keys

Page/Find Key to locate a misplaced handset

LOCATING KEYS, LIGHTS, AND SWITCHES

BASE KEYS

The Page/Find key is a homing system for finding the handset. If you press the

Page/Find key, the handset beeps for 15 seconds. By pressing the intercom function key on the handset you can answer the page and use the phone as an intercom. For details on using Page/Find and intercom, see Using the Intercom on page

24.

Voice Mail keys allows you to access your Voice Mail features.

Custom Calling keys allows you one touch access to your local telephone compa-

ny calling features.

BASE LIGHTS

Voice Mail light comes on if you subscribe to Voice Mail service from your local

telephone company, and you have messages in your mailbox.

Line in Use light comes on whenever this phone, or any other telephone on the line, is being used.

Intercom light comes on when the base is a communicating with the handset as an intercom.

Charge light is a tri-colored light that comes on when the handset is in the base, or when a spare battery is being charged.

Mute light indicates that the microphone for the speakerphone is currently turned off.

Page 10

Cidco980.book Page 3 Thursday, June 3, 1999 6:39 PM

Getting to Know Your New Phone

Speakerphone light indicates that the speakerphone is in use.

ON THE HANDSET

There are three lights, eight types of keys, and a switch on the handset.

Lights

New Calls light–Tells you when you have ne w Caller ID information to review. It flashes until you review your calls using the Caller ID keys.

Talk light–Tells you that your phone is ready to dial when on solid. This light blinks when the speakerphone is in use, or when a call is on hold.

Voice Mail light–Blinks when you have Voice Mail messages, if you subscribe to your local telephone com-

pany’s Voice Mail service.

Keys

Function keys–Are multifunction keys that allow you to use your: call records, directory, and intercom. Additionally, these keys support different kinds of dialing and future Custom Calling features.

Voice Mail Key/Light

Talk Ke y/Li ght

Flash Key

Hold Key

New Calls Light (on back)

AM PM

9:18 10/16 18

408 - 555-1212

LASTNAME FIRST

CALLERS

DIRECTORY

SEND TO VM

CALL BACK

DELETE REVIEW

VOICE MAIL

TALK

12 4

GHI5JKL6MNO

PQRS

FLASH HOLD REDIAL

IN USE 1 2

INTERCOM

PLS HOLD

3-WAY CALL

REPEAT

DIAL

ABC3DEF

TUV9WXYZ

OPER

PWR—OFF ON

CALL DIR

MEMORY

CONFERENCE

CALL

RETURN

CALL FWD

OFF ON—RING

DIAL

DROP

Backlit Display

Function Keys

Caller ID Keys

Custom Calling Keys

Dialing Keys

Redial Key

Power/Ringer Switch

Caller ID keys–Control Call Records. For more details on Call Records, see Receiving New Calls on page 34.

Custom Calling keys–Control your other telephone subscription services.

Tal k ke y–Turns the phone on or off.

Dialing keys–Control manual dialing.

Quick Dialing keys–Dials out previously stored information. Pressing DIAL dials

the number showing on the display. REDIAL allows you to recall and dial the last phone number.

Call Control keys–Are the HOLD and FLASH keys. The HOLD key places the exist- ing call on hold, while the FLASH key allows Call Waiting subscribers to switch between two calls.

Page 11

HEADSET

Headset jack

Cidco980.book Page 4 Thursday, June 3, 1999 6:39 PM

Getting to Know Your New Phone

Volume Control keys—–Adjust the loudness of the handset earpiece, or the ringer. The higher/lower arrows are located on the side of the handset.

3-Position Switch

This multi-position switch controls both the power and the ringer for the handset.

Far left position—Both the power to the handset and the ringer are off.

Middle position—The handset is on but does not ring.

Far right position—The handset and ringer are both on.

RING

ON—

OFF

PWR—OFF ON

Handset

volume

VOLUME

Headset Jack

The CL980 telephone has a jack on the side of the handset to attach an optional headset for hands-free operation.

Page 12

Cidco980.book Page 5 Thursday, June 3, 1999 6:39 PM

Setting Up Your Phone

It only takes a few steps to set up your phone. Now that you’ve checked the contents of the carton, you are ready to put the phone together.

1. CHOOSE A CENTRAL LOCATION FOR THE BASE UNIT

The base should be away from all other electronic equipment such as a personal computer, microwave, stereo, or television. It is also a good idea to place the unit away from noisy areas, or from heat sources such as a radiator or direct sunlight.

2. PLUG IN THE ADAPTER

1. Plug the adapter tip into the round jack on the base and the other end into an electrical outlet. Without AC power, your phone cannot operate.

2. Thread the cord through the clip on the housing to prevent the cord from becoming loose.

3. INSTALL THE LINE CORD

You can set your CL980 telephone on a tabletop or you can mount the phone on a wall.

To use on a tabletop or desk:

1. Take the long telephone line cord that comes with the phone and plug one end into the jack labeled TEL LINE.

2. Take the remaining end and plug it into the wall jack.

To mount on a wall:

1. Remove the mounting wedge from the bottom of the base. Place your thumb at the top of the arrow and press down in the direction of the arrow.

2. Turn the wedge around and place it over the lower portion of the base. Reinstall the wedge by placing your thumb over the arrow and by pressing downwards and backwards until it snaps into place.

3. Plug the five inch line cord into the phone jack marked TEL LINE.

4. Thread the line cord through the open channel in the base.

Page 13

Cidco980.book Page 6 Thursday, June 3, 1999 6:39 PM

5. Plug the other end of the line cord into the wall jack.

6. Use the gap on the underside of the base to gather any excess cord.

7. Hang the base over the installation hooks.

4. INSERT THE BATTERY INTO THE HANDSET

Use this procedure to install or to replace a battery. Be sure you follow the battery specifications and safety instructions outlined in your safety instruction booklet.

! CAUTION

Use only nickel cadmium (Ni-Cad) batteries in this phone.

1. Press down on the battery cover and slide the cover down to expose the battery compartment.

2. Locate the battery terminals inside of the battery compartment and the corresponding terminals on the battery pack. If you are replacing a dead battery, first remove the old battery pack.

3. Align the pack’s terminals with the terminals in the battery well.

4. Replace the battery door.

5. CHARGE THE HANDSET

Before you use the phone for the first time:

1. Ensure the handset is turned off.

2. Place the handset in the cradle and charge the battery for at least 12 hrs. The charge light on the base comes on to tell you that the handset is charging.

Whenever you see the RECHARGE BATTERY message, you need to recharge your handset by placing the handset in the cradle.

10/315:55

IN USE 1 2

408-555-1234

RECHARGE BATTERY

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

MEMORY

CONFERENCE

CALL DIR

DIAL

DROP

Page 14

Cidco980.book Page 7 Thursday, June 3, 1999 6:39 PM

Setting Up Your Phone

PERSONALIZING YOUR PHONE

After setting up your phone and fully charging the battery, you can tailor your phone for additional performance and preferences. Press and hold the MEMORY key until the first screen appears.

If you make a mistake anywhere in the process you can back up using the DELETE key, or end the programming sequence by pressing the MEMORY key again.

1. SELECT YOUR LANGUAGE

The CL980 telephone displays text in both English and Spanish. The first screen asks whether you would like your messages in Spanish (ESP) or English (ENG)?

❑ Press to choose English. ❑ Press to choose Spanish.

REVIEW

2. SELECT BETWEEN EASY OR DETAILED SETUP

With the exception of your Voice Mail access number and PIN, your CL980 is already setup for you. However if you would like to turn off some features, or add additional area codes, you may do so using the Detailed Setup. Use the following chart to determine which procedure to use to finish programming your phone.

❑ Press to choose Easy Setup. ❑ Press to choose Detailed Setup.

REVIEW

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

SELECT LANGUAGE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

DROP

408-555-1234

AM PM

DIRECTORY

CALL BACK

10/315:55

ENG ESP

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALL

IN USE 1 2

DIR

DROP

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

408-555-1234

EASY SETUP?

CALLERS

DIRECTORY

INTRERCOM

CALLERS DIRECTORY INTERCOM MEMORY DIAL

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

DROP

408-555-1234

DIRECTORY

CALL BACK

YES NO

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

DIAL

DROP

CALLERS

CALLERS DIRECTORY INTERCOM MEMORY DIAL

SEND TO VM

DIAL

Page 15

Cidco980.book Page 8 Thursday, June 3, 1999 6:39 PM

Easy Setup

EASY SETUP

Enter your Voice Mail

1. Access Number

Enter your Voice Mail

2. passcode

Set your Area Code

Setup Complete

Choose between Tone or Pulse Dialing

Select Ring Sound

2. between 0 and 9 (5)

Select Phone for Manual

Answer (NO) or Auto Answer (YES)

Create or Change

4. Voice Mail Setup

(YES) or (NO)

T urn V oice Mail ON or OFF

Enter Voice Mail Access Number

Add Pauses (2)

Add Voice Mail Passcode

Setup or Change

5. Caller ID (YES) or (NO)

Turn Caller ID On (YES) or Off (NO)

Turn Call Light

ON or OFF

DETAILED SETUP

Setup or Change Area

6. Codes (YES) or (NO)

Set Advanced Functions (YES) or (NO)

Restore Defaults (YES) or (NO)

Turn Call Waiting ON or OFF

Use Call Waiting Disposition (ON) or (OFF)

Set your Area Code

Select Dialing Digits (7) or (10)

Add More Area Codes (YES) or (NO)

Select Dialing Digits (7) or (10)

Add Another Area Code

Add 1 Before Area Code (ON) or (OFF)

Default settings are shown in BOLD

Easy setup begins below, while the detailed procedure begins on page 10.

EASY SETUP

1. ENTER THE ACCESS NUMBER FOR VOICE MAIL

Your access number is the telephone number you dial to get to Voice Mail. This screen prompts you to use the dialing keypad to enter your access number. Press

REVIEW

If you make a mistake, use to erase a digit.

to enter the number when you are finished.

REVIEW

Setup Complete

IN USE 1 2

CALL DIR

10/315:55

5555555

VM ACCESS #?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

MEMORY

SEND TO VM

CALL BACK

PLS HOLD

CONFERENCE

DIAL

DROP

Page 16

Cidco980.book Page 9 Thursday, June 3, 1999 6:39 PM

2. ENTER YOUR PIN FOR VOICE MAIL

Setting Up Your Phone

This screen prompts you to use the dialing keypad to enter your Voice Mail PIN.

You can enter up to 32 characters and/or digits total for these three fields. You can also add any necessary

keys or flashes.

If you make a mistake, use to erase a digit.

You can skip this step by pressing the key.

REVIEW

10/315:55

VM PASSWORD?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

! CAUTION

Your PIN number is what keeps your voicemail private. If you enter your PIN into the CL980, anyone who has access to this

phone has access to your messages and PIN. It’s advisable to not use the same PIN as your ATM card or other services.

3. SET AREA CODE

10/315:55

Using the dialing keypad, enter your primary 3-digit area code. If you have additional local area codes, that

don’t require you to first dial a “1” first, use the detailed setup procedure below.

MY AREA CODE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

4. COMPLETE EASY SETUP

You are now finished setting up your phone. The SETUP COMPLETE message ap- pears. We hope you enjoy your new phone.

IN USE 1 2

CALL DIR

1234

MEMORY

CONFERENCE

CALL

DIR

214

MEMORY

CONFERENCE

DIAL

DROP

DIAL

DROP

Initially, the screen only shows the function labels for the function keys.

After receiving the first call record, Caller ID and Call Waiting ID customers additionally see the time and date on the screen when the phone is not in use. Non-Caller ID customers do not have the date and time function.

IN USE 1 2

CALL

DIR

10/315:55

408-555-1234

SETUP COMPLETE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

MEMORY

SEND TO VM

CALL BACK

PLS HOLD

CONFERENCE

DIAL

DROP

Page 17

TALK

Cidco980.book Page 10 Thursday, June 3, 1999 6:39 PM

Detailed Setup

DETAILED SETUP

1. SELECT BETWEEN TONE AND PULSE

If you are using the detailed setup method, you next see the dialing method screen. The CL980 can dial in either tone or pulse/rotary mode.

❑ Press to select TONE. ❑ Press to select PULSE.

REVIEW

2. SELECT RINGING SOUND

You can choose from one of ten different ringing sounds. Use the keypad to choose a number between 0 and 9. The speakerphone then gives a sample ring. You can continue to experiment with different ring sounds. The phone keeps your latest setting.

3. ANSWER PHONE WHEN PICKED UP

There are two ways that the CL980 can answer a call. The CL980 can instantly answer incoming calls when you remove it from the cradle, or the phone can be set to answer after pressing the key.

❑ Press

REVIEW

answer incoming calls when removed from the cradle.

❑ Press to choose to press before

REVIEW

answering incoming calls.

to choose to automatically

TALK

IN USE 1 2

CALL

DIR

10/315:55

408-555-1234

DIALING METHOD

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

AM PM

CALL BACK

10/315:55

INTRERCOM

PLS HOLD

IN USE 1 2

CALL DIR

SEND TO VM

408-555-1234

CALLERS DIRECTORY INTERCOM MEMORY DIAL

SEND TO VM

CALLERS DIRECTORY INTERCOM MEMORY DIAL

SEND TO VM

TONE PULSE

CALLERS

DIRECTORY

INTRERCOM

PLS HOLD

IN USE 1 2

INTRERCOM

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

MEMORY

CONFERENCE

CALL DIR

CALL BACK

10/315:55

RING SOUND 0-9

CALLERS

DIRECTORY

CALL BACK

10/315:55

408-555-1234

ANSWER ON PICKUP

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

DIRECTORY

CALL BACK

YES NO

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

DIAL

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

4. CREATE OR CHANGE VOICE MAIL SETUP

This series of prompts, allowVoice Mail subscribers to setup or change Voice Mail keys.

REVIEW

❑ Press

screens that allow you to create or change your access number and PIN for Voice Mail.

❑ Press to choose NO, if either you do not

REVIEW

subscribe to this service, or you do not want to create or change Voice Mail settings. If you select this setting, skip to Set Up or Change Caller ID Settings on page 12.

to choose YES, to see other

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

SETUP VOICE MAIL

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

DIRECTORY

CALL BACK

YES NO

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

DIAL

DROP

DIAL

DROP

Page 18

Cidco980.book Page 11 Thursday, June 3, 1999 6:39 PM

Turn Voice Mail On or Off

If you choose to set SETUP VOICE MAIL to NO, this screen does not appear.

Setting Up Your Phone

If you subscribe to Voice Mail from your local telephone company, ensure that this setting is set to ON. Programming this feature does not provide or cancel services. You must contact your local telephone company representative to request a change in services.

❑ Press

REVIEW

to choose ON, which indicates

that you subscribe to the service. Continue with Enter Your Voice Mail Access Number below.

❑ Press to choose OFF, which indicates

REVIEW

that you do not subscribe to the service. If you choose to set VOICE MAIL to OFF, skip to Set Up or Change Caller ID Settings, on page 12.

Enter Your Voice Mail Access Number—

Your access number is the telephone number you dial to get to Voice Mail. This screen prompts you to use the dialing keypad to enter your access number. Press

REVIEW

enter the number when you are finished.

If you make a mistake, use to erase a digit.

Enter How Many Pauses—

REVIEW

The CL980 telephone allows you to enter multiple pauses, or intervals between the access number and the Voice Mail PIN. These pauses allow the Voice Mail system time to ring and answer before submitting your PIN. Each pause is three seconds long. The default is two pauses (six seconds).

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

VOICE MAIL?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

MEMORY

SEND TO VM

AM PM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

CONFERENCE

CALL DIR

DIAL

DROP

408-555-1234

AM PM

DIRECTORY

CALL BACK

10/315:55

ON OFF

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALL

IN USE 1 2

DIR

DIAL

DROP

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

5555555

VM ACCESS #?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

AM PM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

# 3 SEC PAUSES?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

PLS HOLD

MEMORY

CONFERENCE

DIAL

DROP

DIAL

DROP

Enter Your Voice Mail PIN—

you to use the dialing keypad to enter your Voice Mail

This screen prompts

10/315:55

PIN. Your PIN can be from 4 to 10 digits. Please be aware that anyone who has access to this pho ne now has access to your messages and PIN.

VM PASSWORD?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

SEND TO VM

CALL BACK

You can enter up to 32 characters and/or digits total for these three fields. You can also add any necessary keys or flashes.

If you make a mistake, use to erase a digit.

REVIEW

IN USE 1 2

INTRERCOM

PLS HOLD

CALL DIR

1234

MEMORY

CONFERENCE

DIAL

DROP

Page 19

Cidco980.book Page 12 Thursday, June 3, 1999 6:39 PM

Detailed Setup

5. SET UP OR CHANGE CALLER ID SETTINGS

This series of prompts, allow Caller ID and Call Waiting ID subscribers to setup or change their settings.

❑ Press to choose YES. You then see other

REVIEW

screens that allow you to create or change Caller ID and Call Waiting ID settings.

❑ Press

REVIEW

to choose NO, if either you do not

subscribe to either of these services, or you do not want to create or change Caller ID and Call Waiting ID settings.

If you select this setting, skip to Step Set

Up or Change Area Codes on page 14.

Turn Caller ID On or Off—

Most people want to see Caller ID data. But if you live in an area that does not yet support Caller ID, or do not subscribe to the service, you might want to turn off this setting.

REVIEW

❑ Press to turn on or enable Caller ID. ❑ Press to turn off Caller ID.

REVIE

REVIEW

Programming this feature does not provide or cancel services. You must contact a your local telephone company representative to request a change in services.

Turn the Call Light On or Off —

The next screen asks Caller ID/Call Waiting ID customers if they want the red light to flash after receiving a new call.

REVIEW

❑ Press if you have Caller ID and you want

REVIEW

to see the call light.

REVIEW

❑ Press if you don’t subscribe to Caller ID

REVIEW

or if you want to turn off the call light permanently.

Set Advanced Functions

This series of prompts, allow you to:

■ Restore the phone to its original programming settings

■ Turn

■ Tailor

Call Waiting ID

Call Wai ting Disposition

future offering from your local telephone company.)

❑ Press

REVIEW

to choose YES. You then see other

screens that allow you to create or change advanced settings.

on or off

(a possible

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

SETUP CALLER ID?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

AM PM

DIRECTORY

CALL BACK

10/315:55

YES NO

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

IN USE 1 2

CALL DIR

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

408-555-1234

ENABLE CALLER ID

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

AM PM

DIRECTORY

CALL BACK

10/315:55

YES NO

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALL

IN USE 1 2

DIR

CALLERS

CALLERS DIRECTORY INTERCOM MEMORY DIAL

SEND TO VM

408-555-1234

CALL LIGHT?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

AM PM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

AM PM

DIRECTORY

CALL BACK

10/315:55

ON OFF

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALL

IN USE 1 2

DIR

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

408-555-1234

ADVANCED SETUP?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

AM PM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

DIRECTORY

CALL BACK

YES NO

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

DIAL

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

Page 20

Cidco980.book Page 13 Thursday, June 3, 1999 6:39 PM

Setting Up Your Phone

❑ Press to choose NO, if you do not need to change these settings. If

REVIEW

you select this option, skip to Step Set Up or Change Area Codes on page 14.

Restore Programming Options—

you to restore th e original Custom Calling sett ings of the telephone. It does not reset Voice Mail settings.

❑ Press

REVIEW

to choose YES to restore the

original programming.

❑ Press

REVIEW

to choose NO to keep the existing

programming setup.

Turn

Call Waiting ID

On or Off

If you subscribe to Call Waiting ID service, ensure that this setting is set to ON.

Programming this feature does not provide or cancel services. You must contact your local telephone company representative to request a change in services.

❑ Press

REVIEW

to choose ON, if you subscribe to

This screen allows

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

RESTORE DEFAULTS

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

AM PM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

DIRECTORY

CALL BACK

10/315:55

YES NO

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALL

IN USE 1 2

DIR

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

408-555-1234

CALL WAITING ID?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

DIRECTORY

CALL BACK

ON OFF

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

DIAL

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

Call Waiting ID service.

❑ Press

REVIEW

to choose OFF, if you do not subscribe to Call Waiting ID

service. Skip to Step Set Up or Change Area Codes on page 14.

Select

Call Waiting Disposition

This service, a future extension to Call Waiting ID, allows you to view options for handling incoming calls while on existing calls. Because Call Waiting Disposition, is not yet offered in your area, we recommend that you set this option to OFF, otherwise Call Waiting ID might not work as expected.

❑ Press

REVIEW

to choose ON, only if Call Waiting

Disposition is available in your area, you’ve

subscribed to the service, and want to have options for handling incoming calls.

❑ Press

REVIEW

to choose OFF, if Call Waiting Disposition is not available in

your area.

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

CWID DISPOSITION

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

DROP

408-555-1234

DIRECTORY

CALL BACK

ON OFF

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

DROP

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

DIAL

Page 21

Cidco980.book Page 14 Thursday, June 3, 1999 6:39 PM

Detailed Setup

6. SET UP OR CHANGE AREA CODES

Everyone has at least one local area code. Many areas of the country now have additional local area codes. These local area codes are area codes, other than your own,

that do not require you to dial a “1” before the number. The following series of progra mming prompts allow you to set up your phone to recognize those local area codes, which are particularly important for call records.

❑ Press to select YES to set up or modify

REVIEW

your area codes.

❑ Press to select NO to skip this option.

REVIEW

Continue to Step Complete Setup on page 16.

Set Initial Area Code

Using the dialing keypad, enter your primary 3-digit local area code.

Select Number of Dialing Digits—

In some areas of the country, you dial 7 digits (for example, 555-1212) within your local area code. In other areas, you must always dial the area code with the local number for every call, such as (214) 555-1212.

❑ Press to select 7 digits for local dialing. ❑ Press to select 10 digits for local

REVIEW

dialing.

Set Additional Area Codes

In addition to your primary area code, the CL980 telephone allows you to add up to 10 additional local area

codes. If you add one of these area codes, your phone treats it like your primary local area code.

❑ Press to add an additional local area

❑ Press to skip this option and go to Put a

REVIEW

code.

REVIEW

“1” before the Area Code on page 15.

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

SETUP AREA CODES

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

AM PM

DIRECTORY

CALL BACK

10/315:55

YES NO

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALL

IN USE 1 2

DIR

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

214

MY AREA CODE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

DIGITS TO DIAL?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

SEND TO VM

CALL BACK

AM PM

7 10

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

ANY LOCAL AREAS?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL

DIR

408-555-1234

DIRECTORY

CALL BACK

YES NO

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

DIAL

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

Page 22

Cidco980.book Page 15 Thursday, June 3, 1999 6:39 PM

Setting Up Your Phone

Select Number of Dialing Digits for Additional

Area Codes—

In some areas of the country, you dial 7 digits for these other local area codes. In other areas, you must always dial the area code with the local number for every call.

❑ Press to select 7 digits for these

REVIEW

additional area codes.

❑ Press to select 10 digits for these

REVIEW

additional area codes.

Enter Area Code Number—

Use the dialing keypad

to enter the 3-digit area code.

Add Another Area Code—

After adding the additional area code, you are asked whether you want more codes. You can add up to 10 area codes in this way.

❑ Press to add more local area codes.

REVIEW

Afterwards you are prompted to add the 3-digit code and then returned to this screen.

❑ Press when you have no more area

REVIEW

codes to add.

Put a “1” before the Area Code

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

DIGITS TO DIAL?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

DROP

408-555-1234

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

SEND TO VM

CALL BACK

AM PM

7 10

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

DROP

IN USE 1 2

CALL

DIR

10/315:55

816

LOCAL AREA CODE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

AM PM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

DROP

408-555-1234

MORE LOCAL AREAS

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

AM PM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

DIRECTORY

CALL BACK

YES NO

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

DIAL

DROP

DIAL

DROP

In order to use the DIAL softkey with call records, you must determine whether or not you normally dial 1 before long distance numbers. Then when you use DIAL with a call record, the phone adds the 1 for you. This feature is often called 1+ Dialing.

❑ Press to select ON, which inserts a “1”

REVIEW

before long-distance numbers when using DIAL.

❑ Press to select OFF, which then only

REVIEW

dials the area code and number.

IN USE 1 2

CALL

DIR

10/315:55

408-555-1234

1+ DIALING?

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

AM PM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

DROP

408-555-1234

DIRECTORY

CALL BACK

ON OFF

INTRERCOM

MEMORY

PLS HOLD

CONFERENCE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

DIAL

DROP

Page 23

Cidco980.book Page 16 Thursday, June 3, 1999 6:39 PM

Detailed Setup

7. COMPLETE SETUP

You are now finished setting up your phone. The SETUP COMPLETE message ap- pears. We hope you enjoy your new phone.

Initially, the screen only shows the function labels for the Call Waiting ID keys.

After receiving the first call record, Caller ID and Call Waiting Disposition customers additionally see the time and date on the screen when the phone is not in use. Non-Caller ID customers do not have the date and time function.

IN USE 1 2

CALL

DIR

10/315:55

408-555-1234

SETUP COMPLETE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

MEMORY

SEND TO VM

CALL BACK

PLS HOLD

CONFERENCE

DIAL

DROP

Page 24

Cidco980.book Page 17 Thursday, June 3, 1999 6:39 PM

Using Your Phone

You can make calls several different ways with the CL980.

USING TRADITIONAL DIALING

TALK

1. Press on the handset or on the base.

TALK

Notice the timer on the display? It appears whenever you start a call and continues to run until you hang up the phone.

2. Use the number pad to dial the phone number.

The phone number appears on the display as you enter the number. You also hear tones for each digit as you dial.

SPEAKERPHON

Using Your Phone

3. Press on the handset or on the base to end your call.

TALK

SPEAKERPHON

USING PRE-DIALING

Before you place a call, you can enter the telephone number and verify it on the display.

FROM THE BASE KEYPAD

1. Use the keypad on the base to enter a telephone number.

2. Check the number on the display.

If the number is wrong, press twice to erase the entire number, or use the key to delete the last digit.

REVIEW

DELETE

3. Press the DIAL function key on the handset to dial the number.

FROM THE HANDSET KEYPAD

When no digits are showing in the display, you can pre-dial from the handset.

1. Press the DIAL function key.

2. Use the keypad on the handset to enter a telephone number.

3. Check the number on the display.

If the number is wrong, press twice to erase the entire number, or use the key to delete the last digit.

REVIEW

DELETE

4. Press the DIAL function key on the handset to dial the number.

Page 25

REVIEW

Cidco980.book Page 18 Thursday, June 3, 1999 6:39 PM

Using Speed Dialing

USING SPEED DIALING

There are several types of speed dialing. You can dial using:

❑ Your call records ❑ Your directory records

❑ The key

REDIAL

❑ The MEMORY dial keys ❑ The Voice Mail keys ❑ The Custom Calling keys when they are reprogrammed as speed dial keys.

DIALING FROM CALL RECORDS

You can use the DIAL function key to dial any number in your Caller ID list.

1. Use the keys to find the call record you want.

2. Press DIAL to place the call.

DIALING FROM DIRECTORY RECORDS

You can use the DIAL function key to call any number in your directory.

1. Press DIRECTORY on the handset.

2. Use the keys to find the directory record you want.

3. Press DIAL to place the call.

REDIALING

REDIAL is a really fast method of calling your last number. When you press

on either the base or the handset, the phone dials the last number, whether you dialed it manually or it was from a Call Record, speed dial key, or from the Directory. For more information on dialing from call records, see Dialing From Call Records on page 35.

ANSWERING CALLS

You can answer a call numerous ways:

1. Press any key on the handset.

2. Press speakerphone on the base.

3. Press to answer Call Waiting calls.

FLASH

REDIAL

Page 26

Cidco980.book Page 19 Thursday, June 3, 1999 6:39 PM

Using Your Phone

STORING NUMBERS IN YOUR PHONE FOR QUICK DIALING

In addition to dialing from call records or your directory, you can also dial from your MEMORY keys or from any Custom Calling keys that are reprogrammed as speed dialing keys. This section describes how to program up to 10 phone numbers in memory locations and how to reprogram extra Custom Calling keys as speed dialing keys.

Creating a Memory Dial Key

1. Push MEMORY twice. The message

ENTER PHONE NUM. appears on the screen.

2. Enter the telephone number. The message

changes to PUSH MEM TO SAVE.

If the number is wrong, use the key to

REVIEW

delete the number, digit-by-digit.

3. Press MEMORY to save the telephone number. The

message ENTER LOCATION appears on the screen.

4. Press 0 to 9 to store the number of one of ten

memory locations. The message NUMBER STORED displays.

IN USE 1 2

INTRERCOM

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

10/315:55

ENTER PHONE NUM

CALLERS

DIRECTORY

CALLERS DIRECTORY INTERCOM MEMORY DIAL

SEND TO VM

CALL BACK

10/315:55

555-1212

PUSH MEM TO SAVE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

555-1212

ENTER LOCATION

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

NUMBER STORED

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

SEND TO VM

CALL BACK

PLS HOLD

IN USE 1 2

INTRERCOM

PLS HOLD

MEMORY

CONFERENCE

MEMORY

CONFERENCE

CALL DIR

DROP

DIAL

DROP

DIAL

DROP

DIAL

DROP

Page 27

Cidco980.book Page 20 Thursday, June 3, 1999 6:39 PM

Answering Calls

Reprogramming Custom Calling Keys for Speed Dialing

Your CL980 telephone comes preprogrammed with many of the most popular Custom Calling services. If you are not subscribing to all the services currently programmed into the phone, you might want to override the programming fo r those keys and use them for speed dialing.

With the exception of the Voice Mail key, when you reprogram a key on the base, it does not automatically reprogram the corresponding key on the handset. Likewise, programming a handset key does not reprogram the base key.

With all of the different reprogramming methods, you can add a flash or a pause instead of a digit.

To add a pause—

Press and hold until you see the pause mark on the screen. If you continue to press and hold the key, additional pause marks appear.

To add a flash—

Press and release the key. The

letter F shows on the display to indicate a flash.

FLASH

5:45

5/31

IN USE 1 2

CALL DIR

555-5555

MOTHER GOOSE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

3-second delay

PLS HOLD

MEMORY

CONFERENCE

DIAL

DROP

Reprogramming Base Custom Calling Keys—

1. Place the handset in the cradle of the base with the display facing toward you.

2. Use the keypad to enter the telephone number you wish to save.

If the number is wrong, press twice to erase the entire number, or use the key to delete the last digit.

REVIEW

3. Press and hold one of the five base Custom Calling

keys until the NUMBER STORED message displays.

Reprogramming Handset Custom Calling

DELETE

IN USE 1 2

INTRERCOM

PLS HOLD

MEMORY

CONFERENCE

CALL DIR

10/315:55

NUMBER STORED

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

SEND TO VM

CALL BACK

DIAL

DROP

Keys—

When no digits are showing in the display, you can pre-dial from the handset.

1. Press DIAL.

2. Use the keypad to enter the telephone number you wish to save.

If the number is wrong, press twice to erase the entire number, or use the key to delete the last digit.

3. Press and hold one of the four handset Custom Calling keys until the NUMBER

STORED message displays.

DELETE

REVIEW

Page 28

Cidco980.book Page 21 Thursday, June 3, 1999 6:39 PM

Using Your Phone

Reprogramming the Voice Mail Navigation Keys—

If you are not subscribing to Voice Mail, you can additionally reprogram your navigation keys as Speed Dialing keys. To reprogram any of the keys:

1. Place the handset in the cradle of the base with the display facing toward you.

2. Enter the number that you would like to store using the keypad.

If the number is wrong, press twice to erase the entire number, or use the key to delete the last digit.

REVIEW

DELETE

3. Press and hold the key until the NUMBER STORED message appears.

USING MEMORY DIALING

Once you have programmed your Memory Dial keys, you can automatically “speed dial” that telephone number.

1. Press MEMORY on the handset. The message

MEMORY DIALING appears on the screen.

10/315:55

IN USE 1 2

408-555-1234

MEMORY DIALING

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

SEND TO VM

2. Press the corresponding location (0-9). The CL980

automatically dials that telephone number.

00:02

USING CUSTOM CALLING KEYS AND VOICE MAIL NAVI-

CALLERS DIRECTORY INTERCOM MEMORY DIAL

GATION KEYS FOR SPEED DIALING

If you have reprogrammed any Custom Calling keys or Voice Mail navigation keys for Speed Dialing, you can dial directly from that key. It is not necessary to press the MEMORY key.

CALLERS

SEND TO VM

INTRERCOM

CALL BACK

PLS HOLD

10/31

IN USE 1 2

5551212

DIRECTORY

INTRERCOM

CALL BACK

PLS HOLD

MEMORY

CONFERENCE

MEMORY

CONFERENCE

CALL DIR

DIAL

DROP

DIAL

DROP

USING FLASH

FLASH

The key allows you to switch between calls, if you subscribe to Call Waiting.

USING MUTE

The mute function allows you to block your side of the conversation. Mute is only available on the base speakerphone.

MUTE

Press to turn mute on or off. The light blinks when mute is on.

Page 29

SPEAKERPHONE

Cidco980.book Page 22 Thursday, June 3, 1999 6:39 PM

Using the Speakerphone

USING THE SPEAKERPHONE

You can hold a conversation using the base. Press to turn on or off the speakerphone. The Speakerphone light comes on when the speakerphone is in use. Be careful switching from handset to speakerphone mode. If you press

SPEAKERPHON

can stop the feedback by pressing again.

while talking on the handset, you might hear some feedback. You

TALK

SPEAKERPHON

ADJUSTING THE VOLUME

You can adjust the volume for the speakerphone, ringer, and the handset.

Adjusting the Speakerphone Volume

1. Press .

2. Press the keys on the base while in

10/315:55

408-555-1234

SPEAKER

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

SEND TO VM

CALL BACK

IN USE 1 2

INTRERCOM

PLS HOLD

MEMORY

CONFERENCE

CALL DIR

speakerphone mode.

Adjusting the Handset Volume

1. Press .

TALK

2. Press the keys on the side of the handset to increase or decrease the

volume. The handset sounds an error tone when it reaches the upper or lower limits.

Adjusting the Ringer Volume

You can adjust the ringer volume on the handset and the base.

Adjusting the Base Ringer Volume—

keys on the base while the phone is not in use. Con-

tinue pressing the key in order to turn the ringer

off.

Press the

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

RING

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

408-555-1234

RING OFF

CALLERS

DIRECTORY

INTRERCOM

CALLERS DIRECTORY INTERCOM MEMORY DIAL

SEND TO VM

CALL BACK

PLS HOLD

MEMORY

CONFERENCE

DIAL

DROP

DIAL

DROP

DIAL

DROP

Adjusting the Handset Ringer Volume—

while the phone is not in use. You hear the sound of the ringer as you adjust the volume between the two levels.

Press the keys on the handset

Page 30

Cidco980.book Page 23 Thursday, June 3, 1999 6:39 PM

USING HOLD

You can place a call on hold by pressing the key on the handset or the

HOLD

key on the base. The speakerphone LED and the Talk LED flash slowly while

calls are on hold.

To take a call off hold, you can:

HOLD

Using Your Phone

❑ Press or .

TALK

SPEAKERPHON

❑ Pick up the call on another extension.

TIMING CALLS

When you call someone, the clock on your display changes to a call timer. The timer counts the entire length of the time you are on the phone. When the timer goes past 99 minutes and 59 seconds, it starts over.

GETTING TEMPORARY TONE SERVICE

If you do not have Tone service in your area, you need to change the TONE/PULSE during the programming mode. Please see Step 2. Select Between Easy or Detailed Setup on page 7.

Whenever you need Tone service for interacting with bank and other automated services, you can temporarily override your setting to Tone.

Press during the call and the phone switches to temporary Tone service for the duration of the call. The phone returns to Pulse service when you hang up.

10/31

00:02

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

IN USE 1 2

5551212

DIRECTORY

INTRERCOM

CALL BACK

PLS HOLD

GOING OUT OF RANGE

Your CL980 handset is connected to its base through radio technology. It is possible for the handset to be too far away from the base. If the handset is too far from the base, you might have problems talking to your caller. Simply, walk back towards the base until you are no longer out of range.

MEMORY

CONFERENCE

CALL DIR

DIAL

DROP

LOCATING A LOST HANDSET

Should you misplace your handset, you can locate it quickly and easily by pressing the PAGE/FIND key on the base. The handset rings for 15 seconds, or until you press a key on the handset, or until you press the PAGE/FIND key again. The base responds with tones during the 15 seconds to indicate that paging is active. If the tones at the base stop right away, the handset is either turned off, out of range, or the battery needs recharging.

Page 31

SPEAKERPHONE

Cidco980.book Page 24 Thursday, June 3, 1999 6:39 PM

Using the Intercom

USING THE INTERCOM

You can use the CL980 as an intercom.

To use the intercom from the handset—

Press the INTERCOM function key.

The display shows the INTERCOM ACTIVE message.

If someone is using the speakerphone when you attempt to contact them, your intercom rings the base for 15 seco nds. To answer the intercom, press the PAGE/FIND key. The speakerphone call is placed on hold and you are connected with the handset. To rejoin both parties to the speakerphone call, press on the handset

TALK

and on the base.

To use the intercom from the base—

Press the PAGE/FIND key. The handset rings and the display shows PAGING. Answer the page by pressing the INTERCOM function key on the handset.

READING DISPLAY MESSAGES

The CL980 informs you of status by displaying the following messages:

ESSAGE DISPLAY

End of list: You have reached the end of the directory

or call records. Press either key to see

REVIEW

other records

AM PM

10/315:55

408-555-1234

END OF LIST

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALL DIR

Incomplete data: The Caller ID information is incom- plete. This message usually indicates temporary interference. There is no problem with the phone.

Intercom active: The handset is attempting to communicate with the base.

Long distance: The message sent is a long distance call. You might see this message alternate with other messages.

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

INCOMPLETE DATA

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

10/315:55

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL DIR

DROP

408-555-1234

INTERCOM ACTIVE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

AM PM

10/315:55

PLS HOLD

MEMORY

CONFERENCE

CALL DIR

408-555-1234

LONG DISTANCE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

DIAL

DROP

Page 32

Cidco980.book Page 25 Thursday, June 3, 1999 6:39 PM

ESSAGE DISPLAY

Using Your Phone

Message waiting: (For Voice Mail Service Only) You have a message in your voice mailbox.

Name unavailable: The person is calling from an area that only provides number-only Caller ID service, or you can be in a service area which only shows the number.

No calls: There are no call records stored in memory.

No data sent: The phone did not receive Caller ID

information from the phone company.

Number only: The person is calling from an area that only provides number-only Caller ID service, or you can be in a service area which only shows number only

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

MESSAGE WAITING

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

5:45

CALL BACK

5/31

PLS HOLD

IN USE 1 2

MEMORY

CONFERENCE

CALL

DIR

DROP

555-5555

NAME UNAVAILABLE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

MEMORY

SEND TO VM

CALL BACK

PLS HOLD

AM PM

10/315:55

CONFERENCE

CALL DIR

DIAL

DROP

408-555-1234

NO CALLS

CALLERS DIRECTORY INTERCOM MEMORY DIAL

AM PM

10/315:55

CALL DIR

408-555-1234

NO DATA SENT

CALLERS DIRECTORY INTERCOM MEMORY DIAL

5:45

5/31

IN USE 1 2

CALL

DIR

555-5555

MOTHER GOOSE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

SEND TO VM

CALL BACK

PLS HOLD

MEMORY

CONFERENCE

DIAL

DROP

Paging: The base is calling the handset.

Private call: The caller has purposely chosen to block

his/her phone number.

AM PM

10/315:55

CALL DIR

408-555-1234

PAGING

CALLERS DIRECTORY INTERCOM MEMORY DIAL

IN USE 1 2

CALL

DIR

10/315:55

408-555-1234

PRIVATE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

MEMORY

SEND TO VM

CALL BACK

PLS HOLD

CONFERENCE

DIAL

DROP

Page 33

Cidco980.book Page 26 Thursday, June 3, 1999 6:39 PM

Reading Display Messages

ESSAGE DISPLAY

Recharge battery: The handset battery is getting low.

Place the handset in the base in order to recharge.

Unavailable: Caller ID information is not available

from the caller’s area.

IN USE 1 2

CALL DIR

10/315:55

408-555-1234

RECHARGE BATTERY

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

INTRERCOM

MEMORY

SEND TO VM

CALL BACK

PLS HOLD

10/315:55

CONFERENCE

CALL

DIR

DIAL

DROP

408-555-1234

UNAVAILABLE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

Page 34

REVIEW

Cidco980.book Page 27 Thursday, June 3, 1999 6:39 PM

Using the Directory

With the CL980, you can create a personal phone directory containing the names and numbers of the 50 people you contact the most. Once you create your personal phone directory, you can automatically dial from the directory.

A directory record contains the name, the telephone number, and the directory number.

5/31

5:45

IN USE 1 2

555-1234

RED RIDING HOOD

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

CALL

DIR

MEMORY

CONFERENCE

DIAL

DROP

Directory Number Field

Telephone Number Field Name Field

CREATING YOUR DIRECTORY LIST

You can create your directory list by:

❑ Copying call records to the directory. ❑ Creating a new directory record.

COPYING A CALL RECORD TO THE DIRECTORY

The easiest method of creating a directory entry is to copy a call record from the Caller ID list.

1. Press the CALLERS key.

2. Use the keys to find the correct call

record.

3. Press and hold the DIRECTORY key. The first letter

of the person’s name begins to flash.

You can choose to edit the name and number field. For details see Editing a Directory Record on page 28. After you complete editing the name field, press DIRECTORY to edit the number field.

5/31

5:45

IN USE 1 2

555-1234

RED RIDING HOOD

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

MEMORY

CONFERENCE

CALL

DIAL

DROP

4. Press and hold DIRECTORY key until the message

NUMBER STORED appears on the display.

IN USE 1 2

CALL DIR

10/315:55

555-1212

NUMBER STORED

DIRECTORY

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

CALL BACK

INTRERCOM

PLS HOLD

MEMORY

CONFERENCE

DIAL

DROP

Page 35

REVIEW

Cidco980.book Page 28 Thursday, June 3, 1999 6:39 PM

Creating your Directory List

CREATING A NEW DIRECTORY RECORD

Another method of creating directory records is to make a record from scratch, using the technique described on Entering Characters & Symbols on page 29.

You can ente r up to 16 characters in the name field and 32 chara cters in the number field.

1. Press and hold DIRECTORY. The DIR icon starts

flashing in the corner. The first letter in the name field also starts to flash.

2. Use the number key pad to enter in characters.

Please see Entering Characters & Symbols on page

5/31

5:45

IN USE 1 2

555-1234

RED RIDING HOOD

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

29.

■ Use the keys to move back and forth alon g the field line.

■ Use the key to erase a letter.

DELETE

3. Press DIRECTORY to move to the number field. Use step 2 to enter the telephone number.

4. Press and hold DIRECTORY until the message NUMBER STORED appears.

10/315:55

IN USE 1 2

555-1212

NUMBER STORED

DIRECTORY

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

SEND TO VM

EDITING A DIRECTORY RECORD

After storing a directory record, you can modify the record to correct mistakes or to personalize them.

1. Press DIRECTORY.

CALL BACK

INTRERCOM

PLS HOLD

MEMORY

CONFERENCE

MEMORY

CONFERENCE

CALL

DIR

CALL DIR

DIAL

DROP

DIAL

DROP

2. Use the keys to find the record you want to modify.

3. Press and hold the DIRECTORY key until the phone beeps.

4. Use the keys to move to the incorrect character. Or press to erase one character at a time.

5. Press DIRECTORY to move to the next field.

6. Use the number key pad to type in the correct letter.

DELETE

Page 36

FLASH

Cidco980.book Page 29 Thursday, June 3, 1999 6:39 PM

Using the Directory

7. Press and hold DIRECTORY key until the message NUMBER STORED appears on the display.

10/315:55

IN USE 1 2

555-1212

ENTERING CHARACTERS & SYMBOLS

You can enter in different characters and symbols by using the number key pad on the handset.

CREATING NAMES

Each number is assigned a set of letters. For example, to get an “A”, press on-

ce. To get a “C”, press three times. When you move to the next letter of the

ABC

name, the phone keeps the last setting of the key. For example,

to get the name MARIA, press

MNO

ABC

PQRS

GHI

However, if the next letter is on the same key, use to space over. For

ABC

GHI

REVIEW

example, to get the name CARLA, press

ABC

REVIEW

ABC

PQRS

SPECIAL SYMBOLS

NUMBER STORED

DIRECTORY

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

CALL BACK

SEND TO VM

JKL

INTRERCOM

PLS HOLD

ABC

MEMORY

CONFERENCE

ABC

CALL DIR

DIAL

DROP

You can also use the and the to get the following symbols in the name

field:

*/@&‘(),-.#

ADDING SPECIAL CHARACTERS

You can add special characters by:

OPER

FLASH

5/31

5:45

IN USE 1 2

555-5555

MOTHER GOOSE

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

3-second delay

❑ Pressing or to add a space in the name field.

❑ Pressing adds a flash in the number field.

❑ Pressing and holding adds a three second

delay (pause).

MEMORY

CONFERENCE

CALL DIR

DIAL

DROP

Page 37

REVIEW

Cidco980.book Page 30 Thursday, June 3, 1999 6:39 PM

Dialing from Directory Records

DIALING FROM DIRECTORY RECORDS

You can use DIAL to call any number in your directory.

1. Press DIRECTORY on the handset.

2. Use the keys to find the call record you want.

3. Press the DIAL key on the handset.

It is important to note: The phone dials the number exactly as it is stored in the directory. If the number is long distance, you should ensure that the first digit is one. When you create directory records from call records, the one is generated for you assuming you set up 1+ dialing and your area codes correctly.

REVIEWING DIRECTORY RECORDS

You can review directory records by using the keys or the number key

REVIEW

pad.

USING REVIEW TO FIND A DIRECTORY RECORD

1. Press DIRECTORY on the handset.

2. Use the keys to find the call record you want.

USING A QUICK LOOKUP METHOD

1. Press DIRECTORY on the handset.

2. Press a number key associated with the letter of the directory record.

For example, if you want to find the directory

record for Red Riding Hood, press three

PQRS

times to go to the first record starting with the

letter “R.”

3. Press to see more records starting with the letter “R.”

REVIEW

5/31

5:45

IN USE 1 2

555-1234

RED RIDING HOOD

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

MEMORY

CONFERENCE

CALL

DIR

DIAL

DROP

Page 38

REVIEW

Cidco980.book Page 31 Thursday, June 3, 1999 6:39 PM

Maintaining Batteries

DELETING DIRECTORY RECORDS

You can delete your directory records one-at-a-time or all-at-once.

DELETING A DIRECTORY RECORD

1. Press DIRECTORY.

2. Use the keys or the Quick Lookup Method to find the record you want to delete.

3. Press DELETE twice.

The message DELETE? YES NO appears on the screen.

■ Press to select YES.

■ Press to select NO.

5/31

5:45

IN USE 1 2

555-1234

DELETE? YES NO

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

DELETING ALL DIRECTORY RECORDS

1. Press DIRECTORY.

2. Press and hold DELETE.

The message DELETE ALL? Y N appears on the screen.

■ Press to select YES.

■ Press to select NO.

5/31

5:45

IN USE 1 2

555-1234

DELETE ALL? Y N

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

Maintaining Batteries

Your CL980 telephone is designed for low maintenance and long battery life. For added convenience, there is a spare battery charging compartment located in the cradle of the handset. You can purchase an extra battery and store it in this compartment so that you always have a fully charged battery for the handset. To charge a spare battery:

1. Locate the compartment in the cradle of the base.

MEMORY

CONFERENCE

MEMORY

CONFERENCE

CALL

DIR

CALL

DIR

DIAL

DROP

DIAL

DROP

2. Press up and out on the latch to open the compartment.

3. Align the contacts in the compartment with the contacts on the battery. When the battery is properly aligned and making good contact, the charge light on the base comes on.

4. Charge the battery for at least 12 hours.

Page 39

Cidco980.book Page 32 Thursday, June 3, 1999 6:39 PM

3-Way Calling

USING YOUR CUSTOM CALLING SERVICES

The CL980 telephone is programmed for all the convenience of your local telephone

company’s Custom Calling Services at the touch of a button. You must subscribe to each service in order for all of the features of your CL980 telephone to work. For more information on these services and availability in your area, contact your local telephone company representative for more details and package offerings.

3-WAY CALLING

3-Way Calling allows you to talk to two different callers at the same time. You can use this service for local, regional, or long distance calls. However, you are only charged for the calls you make. (Long distance charges might apply).

To Us e 3-Way Calling:

After placing a call to the first party,

1. Press to place the first call on hold.

2. Wait for the dial tone.

3. Dial the second number. Wait for the second party to answer.

4. Press to connect all three parties.

3 WA Y CALLIN

If the second number is busy or there is no answer, press to

3 WA Y CALLIN

reconnect to the original call. To end either call, ask one person to hang up. You can continue the conversation with the other person.

To end both calls, you must press or to

TALK

SPEAKERPHON

hang up the telephone.

CALL FORWARDING

Call Forwarding allows you to send calls to another phone number. You can make outgoing calls while Call Forwarding works. If you forward a call to a long-distance number, local and long-distance charges might apply.

To Turn Call Forwarding On:

1. Press on the handset or on the base and listen for

TALK

dial tone.

CALL FORWA

2. Press

3. Listen for the dial tone and dial the number where you want to forward your calls. Two short tones followed by ringing confirms your request. If the person answers or you receive a dial tone, Call Forwarding is on.

SPEAKERPHON

Page 40

Cidco980.book Page 33 Thursday, June 3, 1999 6:39 PM

Using Your Custom Calling Services

4. Repeat steps 1-3, if no one answers or if the number is busy. On the second try, Call Forwarding is established even if there is no answer or if the line is still busy.

To Turn Call Forwarding Off:

1. Press on the handset or on the base and listen for

TALK

SPEAKERPHON

dial tone.

CALL FORWARD

2. Press .

OFF

3. Listen for two short tones, followed by the dial tone. These tones confirm that Call Forwarding is off.

CALL RETURN

Call Return remembers the number of the person who called you last and automatically dials that number. While Call Return works, you can place and receive calls. For all calls placed using this service, local and long-distance charges might apply. If you are calling a number that is in an area not served by Call Return, a recorded messages tells you that your call cannot be completed.

To Use

1. Press on the handset or on the base and listen for

2. Press .

3. You hear the call ringing.

4. Answer the phone when you hear the special ring (short-short-long). The

To Cancel

1. Lift the handset and listen for dial tone.

2. Press and listen for confirmation.

Call Return

TALK

SPEAKERPHON

dial tone.

CALL

RETURN

If the number is busy, a recorded message tells you the line is busy. Hang up. the service keeps trying the number for 30 minutes.

special ring notifies you that the line is now available.

When you pick up the handset, you then hear your call ringing back, and the

connection is made. If you don’t pick up the phone, the special ring repeats every few minutes for up to 30 minutes.

Call Return

TUV

If you have Rotary/Pulse service, use instead of .

WXY

1 1

3. Press on the handset to hang up.

TALK

Page 41

Cidco980.book Page 34 Thursday, June 3, 1999 6:39 PM

Call Waiting

CALL WAITING

Call Waiting Service from your local telephone company tells you when you have a call while you are on the phone. Call Wa iting sends you the Call Waiting Tone, when

you have another call. If you don’t want to be disturbed during a call, you can temporarily Cancel Call Waiting before you dial or during a conversation.

To Us e Call Waiting:

1. Press and release when you hear the Call Waiting beep. The first call is placed on temporary hold and you are connected to the new call.

FLASH

2. Press and release to return to the first call and put the second call on

FLASH

hold. You can alternate between calls as often as necessary.

CALLER ID AND CALL WAITING ID

One of the best features of your phone is the use of Caller ID and Call Waiting ID, which allows you to see information about an incoming call before you pick up the phone.

❑ Caller ID allows you to see information about a call BEFORE you pick up the

telephone.

❑ Call Waiting ID lets you know who is calling even when you are on the phone.

In addition to hearing the Call Waiting beep, you have the information you need to choose whether or not to answer a waiting call. With Call Waiting ID

you use the key to transfer between calls. Call Waiting ID is not available in all your local telephone company areas. Contact your your local telephone company representative for details on availablity.

❑ Call Waiting Disposition is a future service that will allow you to route your

incoming call to 1 of 5 choices.

With these services from your local telephone company, the CL980 telephone displays and records information about the call.

Before you use these features on your CL980 telephone, you must first subscribe to the services through your local telephone company. You need to also have the services turned on in the phone through the programming setup procedure. Both the Easy Setup and the Detailed Setup have these options turned on as defaults. For more details on setting installation options, Personalizing Your Phone on page 7.

FLASH

RECEIVING NEW CALLS

When you receive a new call, the new call light flashes and the call information shows on the display. The new call light would not flash if you answered the call or if you turned off the call light during programming setup.

Page 42

REVIEW

Cidco980.book Page 35 Thursday, June 3, 1999 6:39 PM

Using Your Custom Calling Services

❑ If you do not answer the call, the light continues to

flash and eventually the NEW CALL message

10/315:55

shows on the display. The light continues to flash until you review a call record.

11 NEW CALLS

❑ The NEW CALL message acts as a counter adding

up the number of new calls.

When you receive a call, the CL980 telephone displays the caller information sent by the telephone company, called a call record. The call record consists of the following information:

❑ The caller’s name (if available)

5:45

5/31

IN USE 1 2

❑ The caller’s telephone number ❑ The time and date of the call ❑ A record number to show the sequence of calls.

CALLERS DIRECTORY INTERCOM MEMORY DIAL

555-1234

RED RIDING HOOD

CALLERS

DIRECTORY

CALL BACK

INTRERCOM

PLS HOLD

SEND TO VM

VIEWING CALL RECORDS

To review a call record:

1. Press either key to see the latest call record.

2. Use to move though the call record

When you reach either end of the call record list, you see an END OF LIST message. If you continue to press

REVIEW

list.

, you scroll through the list again.

AM PM

10/315:55

408-555-1234

END OF LIST

CALLERS DIRECTORY INTERCOM MEMORY DIAL

MEMORY

CONFERENCE

CALL DIR

CALL

DIR

CALL DIR

DIAL

DROP

In some cases you might need to first press CALLERS.

DIALING FROM CALL RECORDS

You can use your call records as a short-cut method of dialing.

1. Use to find the desired call record.

REVIEW

2. Press DIAL on the handset.

The phone dials whatever number is shown on the display.

SAVING CALL RECORDS

Your phone stores up to 50 call records before the memory becomes full. When the next call comes in, the oldest record drops off and makes room for the new call record. To save specific calls, delete old and unnecessary call records to keep from filling your phone’s memory.

DELETING CALL RECORDS

You can either delete a single record or you can delete all call records at one time.

Page 43

Cidco980.book Page 36 Thursday, June 3, 1999 6:39 PM

Repeat Dialing

To delete a single record:

1. Use to locate the call record you want to delete.

REVIEW

2. Press DELETE twice.

To delete all call records:

1. Locate any call record using the keys.

REVIEW

2. Press and hold DELETE until the display flashes and you see the NO CALLS message. The NO

AM PM

10/315:55

408-555-1234

NO CALLS

CALLERS DIRECTORY INTERCOM MEMORY DIAL

CALLS message means that the memory is clear.

EPEAT DIALING

your local telephone company offers this service which calls back the last number that you dialed for up to 30 minutes. When the number is busy, Repeat Dialing monitors the busy number, and lets you know when the line is free with a special ring. This service lets you call back more than one number at a time, and you can make and receive calls while it works.

To Use

Repeat Dialing

1. Hang up the phone after hearing the busy signal.

REPEAT

2. Press Repeat Dialing keeps trying for 30 minutes.

DIAL*66

3. Lift the handset when you hear the special ring (short-short-long). You hear

the other phone ringing. If you don’t answer the special ring immediately, it repeats every few minutes for up to 30 minutes.

To Cancel

Repeat Dialing

1. Lift the handset and listen for a dial tone.

2. Press .

TUV

If you have Rotary/Pulse service, use instead of .

MNO

CALL DIR

Page 44

VOICE MAIL

Cidco980.book Page 37 Thursday, June 3, 1999 6:39 PM

Using Your Custom Calling Services

VOICE MAIL

Voice Mail Service takes your calls when you are away from your phone or even while you are on the phone. The Indicator Light flashes whenever you have messages in your mailbox. And once you have programmed Voice Mail key with your password, you can get your messages at the touch of a button. You must subscribe to Voice Mail Service in order for this feature to work on your phone.

ACCESSING YOUR MAILBOX

After programming Voice Mail key during telephone setup, you can access your

mail box by pressing either of the two Voice Mail keys to dial your mailbox and pass-

word for you. Simply press on the handset, or press on the base.

The CL980 dials the phone number to your mail box and enters in your password. If

Voice Mail light is on, but there are no messages in your mailbox, you can manually

turn off the light through telephone setup.

Using Voice Mail

Once inside of the Voice Mail system, yo u can use the CL980’s special Voic e Mail keys on the base.

REPLAY BACK

PLAY

FWD SKIP

VOICE MAI

ERASE MSG SAVE MSG

VOICE MAI

❑ REPLAY—Voice prompt 1, replays the last message. ❑ BACK—Voice prompt 11, rewinds back several seconds into the current voice

mail message.

❑ PLAY—Voice prompt 1, plays the new messages in your mailbox. ❑ FWD—Voice prompt 3, advances in intervals. ❑ SKIP—Voice prompt #, advances to the start of the next message. ❑ ERASE MSG—Voice prompt 7, deletes the message from your mailbox. ❑ SAVE MSG—Voice prompt 9, keeps the message in your mailbox.

❑ VOICE MAIL—dials Voice Mail telephone number and password.

Page 45

Cidco980.book Page 38 Thursday, June 3, 1999 6:39 PM

Troubleshooting

TROUBLESHOOTING

Are you having trouble with your phone? Here are some of the most common problem areas and solutions.

YMPTOM CORRECTIVE ACTION

Blank or faint screen

Caller ID/ Call Waiting ID

doesn’t work properly

Charge Light does not work

Turn the handset on and place it in the cradle for several seconds. Ensure the handset is making contact in the

cradle. Check the AC adapter.Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch.

Recharge or replace the battery. See Charge the Handset on page 6, for recharging details or Insert the Battery into the Handset, on how to replace the battery.

Turn Caller ID function on. Call your local telephone

company’s Business Office to ensure that either Caller ID or Call Waiting ID service is active. Your phone is shipped

with the service enabled, check that you didn’t change the setting during setup. See Set Up or Change Caller ID Set-

tings on page 12.

Verify that Caller ID service is active. Call your local tele-

phone company’s Business Office to ensure that your services are active. You can verify that Call Waiting is working by the double tones, indicating an incoming call. That is provided that an extension is not being used.

Verify that you have turned on Caller ID as a setting.

See Set Up or Change Caller ID Settings on page 12. Also check that the programming screen Call Waiting ID? is set to YES as shown in Turn Call Waiting ID On or Off on page

13.

Check whether the handset is making contact in the cradle. Check the AC adapter. Be sure that the adapter is not

damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch.

Handset lights do not work.

Verify that the handset is turned on. Press the TALK key to test. The TALK light should come

on.

Check to see that you have turned on Call Lights as a setting. See Set Up or Change Caller ID Settings on page 12

for instructions. Recharge the battery. See Charge the Handset on page 6 for more details.

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Cidco980.book Page 39 Thursday, June 3, 1999 6:39 PM

SYMPTOM CORRECTIVE ACTION

Troubleshooting

INCOMPLETE DATA

Call information was distorted before reaching the unit. Normal static on the telephone line can cause a

INCOMPLETE DATA message. If this condition persists, check with your local telephone company to ensure that there is not a problem with your phone line.

No dial tone Verify that the line cord is connected and secure.

Check that the handset is fully charged. Move the handset closer to the base. See Going Out of

Range on page 23.

Phone doesn’t ring

Verify that the ringer is not turned off on the base.

Press the base volume keys with the phone on-hook.

Verify that the LINE CORD is plugged in correctly. Verify the handset ringer on/off switch, located on the underside of the handset, is set on. If the phone still

does not ring, you might have too many communication devices hooked to a single line. A communication device can be a phone, modem, or facsimile (FAX) machine. Contact your local telephone company business office for help calculating the limit for your residence or business.

Move the handset closer to the base. See Going Out of Range on page 23.

PAGE/FIN D key does not page the handset

Speakerphone does not work

The handset is not communicating with the base. The handset is either turned off, out of range, or the battery needs recharging.

Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch.

Verify that the line cord is connected and secure.

Handset does not work

Voice Mail light is on, when there are no messages in the mailbox

Voice Mail key dials my passcode before the system is ready for it.

Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch.

Verify that the handset is turned on. Place the in the cradle for several seconds. Ensure the

handset is making contact in the cradle. Recharge the battery. See Charge the Handset on page 6 for more details.

Turn the light off manually. Enter programming mode and turn off Voice Mail as described in Turn Voice Mail On or Off on page 11. Then turn the function back on using the same method.

Add more pauses to the dialing number. See Enter the Access Number for Voice Mail on page 8.

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Troubleshooting

SYMPTOM CORRECTIVE ACTION

Feature keys do not work.

Check your service. Call your local telephone company to ensure that you have the appropriate service turned on.

Check that the key hasn’t been reprogrammed as a speed dialing key. If the key has been accidentally repro-

grammed, and you would like to reset this key and all the other Custom Calling keys and Voice Mail navigation keys to the original settings, enter the programming mode and restore key to the default setting, as described in Set Advanced Functions on page 12.

NO DATA SENT Check your service. Call your local telephone company to

ensure that you have Caller ID or Call Waiting ID service. Check the answering machine. Ensure that your answering machine is set to answer after two rings. Ensure you answer the call after two rings. Check Call Forwarding. Ensure that Call Forwarding is turned off.

Contact your local telephone company’s Service Department, if the problem continues for more than 24 hours. Your your local telephone company central

office may be temporarily experiencing an overload.

We recommend that all service on your CL980 telephone be performed by CIDCO or an authorized repair agent. The CIDCO Service Center is located at 220 Cochrane Circle, Morgan Hill, CA.95037.

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Index

INDEX

Symbols

1+ dialing 15 3-Way Calling 32

access number 11 accessing your mailbox 37 adapter 5 advanced functions 12 answering your phone 10

area codes

digits to dial

local area codes 14 setting up 14

BACK key 37 base 2 base volume 22

battery

recharging

replacing 6 blank screen 38 blocked calls 25

Call Control keys 3 call counter 35 Call Forwarding 32 call light 12, 35 call records 34–36

capacity 35

deleting 35

dialing from 18, 35

receiving 34

saving 35

viewing 35 Call Return 33 call timer 17

Call Waiting ID

overview

setting up 13

troubleshooting 38 Caller ID 12

advanced functions 12

call light 12

enabling 12

keys 3

overview 34 cancel Call Return 33 cancel Repeat Dialing 36 changing language 7 channel selection 1 characters 29 charge light 2 charging battery 6 clearing mistakes during programming 7 clock 23 components 1 Custom Calling keys 32–37 Custom Calling service 32–37

3-Way Calling 32

Call Forwarding 32

Call Return 33

Call Waiting 34

Call Waiting ID 34

Caller ID 34

Repeat Dialing 36

Voice Mail 37

delays 11 DELETE key 7

deleting

call records

directory records 31 desk-mount wedge 1 DIAL 3 dial method 10

dialing from

call records

directory records 18, 30

redial list 18 dialing from call records 18 dialing keys 3 digits to dial 14 directory 27–31

character entry 29

creating new records 28

deleting directory records 31

dialing from 18, 30

memory 1

reviewing records 30

symbols 29

transferring call records 27 display messages 24

18, 35

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Cidco980.book Page 42 Thursday, June 3, 1999 6:39 PM

Index

enabling Caller ID 12 end of list message 24, 35 English support 7 ERASE MSG key 37

faint screen 38

fast dialing

dialing from directory records

memory dial 21

redialing 18 FLASH key 3 flash, using 21 function keys 3 FWD key 37

handset 3 handset volume 22 headset jack 4 hearing aid compatibility 1 hold 23 hooking-up your phone 5–16

incomplete data message 24 installation 5–16 intercom 24 intercom active message 24

key

back

base 2

dial 3

erase msg 37

flash 21

FWD 37

handset 3

hold 23

memory 19

mute 21

PAGE/FIND 24, 39

page/find 23

play 37

redial 3, 18

replay 37

REVIEW 7, 35

save msg 37 SKIP 37 speakerphone 22 talk 3 voice mail 37 volume 22

language support 7

light

base

charge 2 message 3 new calls 3, 12, 34 TALK 3

troubleshooting 38 line cord 1 locating lost handset 23 long distance message 24

memory 1, 35 memory dial 21 MEMORY key 7, 19 message 24–26

end of list 24

incomplete data 24

intercom active 24

long distance 24

message waiting 25

name unavailable 25

no calls 25

no data sent 25

paging 25

private 25

recharge battery 26

unavailable 26 message light 3 message waiting 25 mounting wedge 1 MUTE key 3 mute, using 21 my area code 9, 14

name unavailable 25 new calls 35 new calls light 3, 34 no calls message 25

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Cidco980.book Page 43 Thursday, June 3, 1999 6:39 PM

Index

no data sent 40 no data sent message 25 no dial tone 39 no name in call record 25

out of range 23, 39

PAGE/FIND key

intercom

keys overview 2 locating lost handset 23

not responding 39 paging message 25 passcode 9 password 11 pauses 11 personalizing your phone 7 picking up your phone 10 PIN 9, 11 PLAY key 37 power failures 1 pre-dialing 17 private message 25 problem areas 38

programming your phone

1+ dialing

advanced functions 12

area codes 14

call light 12

Call Waiting ID 13

changing Caller ID 12

digits to dial 14

enabling Caller ID 12

local area codes 14

my area code 9, 14

pickup 10

pulse 10

restoring defaults 13

tone 10

voice mail setup 10 pulse 10

Quick Dialing keys 3 Quick Dialing, storing numbers 19

reading display messages 24 recharge battery message 26 recharging battery 6 REDIAL key 3, 18 redialing 18 Repeat Dialing 36 replacing battery 6 REPLAY key 37 restarting programming sequence 7 restoring defaults 13 REVIEW key 35 reviewing call records 35 ringer volume 22 ringing 4, 39 rotary dialing 10

SAVE MSG key 37 saving call records 35 screen problems 38 setup 5–16 SKIP key 37 Spanish support 7 speakerphone 22 speed dial 21 speed dialing 18 switches 2, 4 symbols 29

TALK key 3 talk light 3 temporary tone service 23 timer 17, 23 timing calls 23 tone and pulse programming 10 tone service 10 tone, temporary 23 TONE/PULSE switch 23 troubleshooting 38–40

unavailable message 26 using memory dialing 21 using voice mail 37 using your phone 17–31

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Cidco980.book Page 44 Thursday, June 3, 1999 6:39 PM

Index

viewing directory records 30 viewing new calls 35 Visual Message Waiting Indicator Service

Voice Mail 37

voice mail

key

light 37 passcode 9 password 11 pauses 11 setup 10 telephone number 11

turning on/off 11 voice mailbox 25 volume 22 volume control 4

wall-mount wedge 1