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● Keep this manual near the printer and operators can refer to this manual
periodically.
● In case, lost or damaged this manual, contact your dealers.
● In the case of transfer, do not forget to put this manual together with the printer.
Handling of this Manual
1. All rights reserved. No part of this operation manual covered by the copyright herein
maybe reproduced or copied in any form or by any means, including translation, without
the written permission of CIAAT Co., Ltd.
2. The specifications in this operation manual are subject to change without prior notice.
3. In case of having any difficulties or finding the fault in this manual, your information to
CIAAT Co., LTD will be highly appreciated.
Introduction
This manual describes detailed instructions for handling of and basic operation of Digital
Photo Printer BRAVA21.
We will describe this product as “the printer” in the manual.
Read this manual thoroughly to understand how to install and operate the printer before
using it.
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CONTENTS
PREFACE
Chapter 1. Important Safety Instruction ・・・・・・・・・・・・・・・・・ 1
Environments ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 1
Handling Instruction ・・・・・・・・・・・・・・・・・・・・・・・・・・ 2
Handling Instruction for Consumable and Printed Output ・・・・・・ 3
Chapter 2. Installing and Set Up ・・・・・・・・・・・・・・・・・・・・・ 4
Unpacking and Checking the Accessories ・・・・・・・・・・・・・・・・ 4
Parts Name and Function ・・・・・・・・・・・・・・・・・・・・・・・・ 5
Printer Status Lamps Name and Printer Status ・・・・・・・・・・・・ 6
Fixing An ti-tip Plate ・・・・・・・・・・・・・・・・・・・・・・・・・・ 6
Connecting Power Cable ・・・・・・・・・・・・・・・・・・・・・・・・・ 7
Connecting USB Cable ・・・・・・・・・・・・・・・・・・・・・・・・・ 7
Installing Paper Guide ・・・・・・・・・・・・・・・・・・・・・・・・・・ 7
Setting Ink Ribbon ・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 8
Loading Paper ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 9
Installing Tray ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 10
Installing Dust Box ・・・・・・・・・・・・・・・・・・・・・・・・・・ 10
Transporting the Printer ・・・・・・・・・・・・・・・・・・・・・・・・ 10
Chapter 3. Routine Maintenance ・・・・・・・・・・・・・・・・・・・・・ 11
Cleaning of Thermal Head, Platen ・・・・・・・・・・・・・・・・・・・ 11
Cleaning of Outer Cover ・・・・・・・・・・・・・・・・・・・・・・・・・ 12
Cleaning of Filter ・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 12
Chapter 4. Error Handling ・・・・・・・・・・・・・・・・・・・・・・・・ 13
Printer Status Lamps are displayed in red ・・・・・・・・・・・・・・・・ 13
Failure Symptoms ・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 13
Paper Jam ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 14
Power Supply Interrupted during Printing ・・・・・・・・・・・・・・・ 14
When the Ribbon is snapped ・・・・・・・・・・・・・・・・・・・・・・・ 14
Chapter 5. In order to more comfortably use ・・・・・・・・・・・・・・・・ 15
Paper Pre-Cut function can be turned off through the printer driver・・・ 15
For longer Printer usage ・・・・・・・・・・・・・・・・・・・・・・・・・ 15
For the Customers・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・16
Chapter 6.Specifications・・・・・・・・・・・・・・・・・・・・・・・・・・・ 17
After-sales Service ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 18
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Attention: Explanation about the cause of
the trouble and the environmental
condition.
Caution: Inappropriate handling
can cause the wound for the users
and/or cause the physical damage.
Warning: Inappropriate handling
can cause the death or serious
wound.
Attention: Do not place the printer under
the low temperature such as ski resort,
skating rink or open-air with direct
sunlight.
Warning: Do not block the
openings of the printer. In case,
the opening blocked, the heat will
remain inside and it can cause
the fire.
Caution: Do not place the printer
on rickety place and/or inclined
place.
Printer may fall down or tumble
and it can cause injury.
Caution: Do not place the printer
under humid or dusty place.
It can cause a fire, electric shock
or printer problem.
Do not place the printer with
dust, sand and high humidity
such as bathing place, bathroom,
hot spring, on the street.
Warning: Do not put vase,
flowerpot, and cup with water
inside or metric items.
In case the water spilt or metric
items fall into the printer, it can
cause the fire and electric shock.
Warning: Do not insert or fall the
metallic items or flammable items
into the printer through the
openings of the printer, it can
cause the fire and electric shock.
Caution: Do not let children to
touch the printer or the cables.
It can cause accidents or electric
shock.
Chapter 1. Important Safety Instruction
This manual provides detailed instructions for
the safety use of the printer.
Read this manual before operating the printer
to ensure to have proper use.
◆In this manual, there are notes that require
special attention.
◆ For your safety operation, Safety notices are
separated as follows;
◆It is difficult to forecast all the danger in
setting and use of the printer.
Therefore, warnings in this Operation
Manual, in the other documents on the
printer cannot cover all the cases.
In case of performing the operation or
maintenance which are not described in this
manual, all the concern for the safety have to
be taken care of at the customer side.
◆Operations and the notification for the
maintenance described in this manual and
other documents are for the proper use of the
printer.
In case of using the printer for the other
purpose, all the concern for the safety has to
be taken care of at the customer side.
◆Do not perform the operation which are
prohibited in this manual and other
documents.
◆The contents that cannot be printed due to a
failure while using the use of this printer are
not guaranteed.
1
Environments
To use the printer safety, please pay attention
to the followings:
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Attention: At installation, appropriate
interface cable will be required with your
computer.
Warning: Secure the power cable
firmly.
Warning: The thermal head
reaches high temperature during
operation but this is normal. Do
not touch the thermal head.
Warning: Do not attempt to
service the printer beyond the
instruction specified in this
document. In case, impossible to
recover from the problem, please
contact to the dealers or service
center.
Warning: This product must be
grounded, and always used with
only the specified power cable or
the power cable accompanying
this product.
If the product is used without
ground, and current leakage
occurs, fire or electrical shock is
most likely to result, and also
cause signal-receiving
interference to a radio, a
television receiver, and other
similar electric appliances.
If the proper grounding
connection is not possible, please
contact to the dealers or service
center.
Warning: Do not dismantle or
remodel the printer.
Some sections of the printer
contain a high voltage or become
very hot. Ignoring this warning
may cause electric shock, fire, or
burns.
Warning: Lift the printer from its
box and put it onto a flat table or
desk.
Warning: Be careful when you
transport the printer on the
slippery floor.
Warning: In case you drop the
printer, firstly turn off the power
of the printer and remove the
power cable, then contact the
dealers or service center. To use
the printer without any checking,
can cause the fire or electric
shock.
Warning: At nearly 10Kg, the
printer is too heavy to be lifted by
one person.
Also please take a good care of
your hands and fingers when
lifting the printer from the box.
Attention: Touching the surface of the
thermal directly can cause the damage to
thermal head. When a hard object get
into the printer, it can cause the damage to
the printer mechanism. In such case,
please do not use the printer.
Chapter 1. Important Safety Instruction
Handling Instruction
In handling the printer, please pay attention to
the followings;
2
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Attention: Paper Handling
・Use the paper specified by CIAAT Co.,
LTD.
・Store the paper flat.
・ Store the paper in a dry and dark place
to avoid the direct Sunlight.
(Temperature less than 30C, Humidity
less than 60%).
・Do not touch the paper surface before
Attention: Ink Ribbon Handling
・ Use the ink ribbon specified by CIAAT
Co., LTD.
・ Store the ink ribbon in cool place to
avoid the direct sunlight.
(Temperature less than 30C, Humidity
less than 60%)
Attention: Printed Output Handling
・Store the printed output in a dark place to
avoid the direct sunlight.
・Store the printed output away from the
organic fluid such as benzene, thinner
and alcohol which may change or
deteriorate the colors.
Caution: When abandon the ink
ribbon, please handle it as harmful
industrial waste.
Caution: Be careful not to injure
your hands with the paper edge
when handling paper.
Chapter 1. Important Safety Instruction
Handling Instruction for Consumable and
Printed Output
In handling the ink ribbon, paper and printed
output, please pay attention to the followings;
3
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Attention: Keep the packaging materials. The box and protection materials are necessary
when moving or transporting the printer. Make sure that they are retained.
Caution: This printer weighs about 10Kg. Please handle it carefully.
When lifting the printer, always hold bottom of printer. Otherwise, the printer
may be damaged.
Chapter 2. Installing and Set Up
This chapter explains the unpacking and set up of the printer.
Before proceeding to this chapter, please make sure to read Chapter 1. Important Safety
Instruction.
Unpacking and Checking the Accessories
1. Open the box and remove the box containing the accessories and protection materials.
2. Take out the printer by holding bottom of the printer.
3. Take out the accessories from the accessory box and check the contents.
4