Chrysler UCONNECT 8.4, UCONNECT 8.4 NAV Owner Manual
OWNER’S MANUAL
SUPPLEMENT
UCONNECT 8.4/8.4 NAV
SECTION PAGE
SAFETY GUIDELINES ..............................................................3
1
IDENTIFYING YOUR RADIO ........................................................7
2
UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED ..................................13
3
UCONNECT 8.4/8.4 NAV ............................................................45
4
UCONNECT SETTINGS ...........................................................163
5
UCONNECT VOICE RECOGNITION QUICK TIPS ......................................165
6
TABLE OF CONTENTS
1
2
3
4
5
6
SAFETY GUIDELINES
CONTENTS
䡵 SAFETY GUIDELINES ......................4
䡵 SAFE USAGE OF THE UCONNECT SYSTEM......4
1
4 SAFETY GUIDELINES
SAFETY GUIDELINES
WARNING!
ALWAYS drive safely with your hands on the steering wheel. You have full responsibility and assume
all risks related to the use of the Uconnect features
and applications in this vehicle. Only use Uconnect
when it is safe to do so. Failure to do so may result
in an accident involving serious injury or death.
• Make certain that the volume level of the system is set to
a level that still allows you to hear outside traffic and
emergency vehicles.
SAFE USAGE OF THE UCONNECT SYSTEM
• Read all instructions in this manual carefully before
using your system to ensure proper usage!
• Your system is a sophisticated electronic device. Do not
let young children use your system.
Ensure that all persons read this manual carefully before
using the system. It contains instructions on how to use the
system in a safe and effective manner.
Please read and follow these safety precautions. Failure to
do so may result in injury or property damage.
• Glance at the screen only when safe to do so. If prolonged viewing of the screen is necessary, park in a safe
location and set the parking brake.
• Stop use immediately if a problem occurs. Failure to do
so may cause injury or damage to the product. Return it
to your authorized dealer for repair.
• Permanent hearing loss or damage may occur if you
play your music or otherwise operate the system at loud
volumes. Exercise caution when setting the volume on
your system.
NOTE: Many features of this system are speed dependent.
For your own safety, it is not possible to use some of the
touchscreen features while the vehicle is in motion.
• Keep drinks, rain, and other sources of moisture away
from your system. Besides damage to your system,
moisture can cause electric shocks as with any electronic
device.
Touchscreen
SAFETY GUIDELINES 5
Disc Drive — If Equipped
• Do not touch the screen with any hard or sharp objects
(pen, USB stick, jewelry, etc.) which could scratch the
touchscreen surface!
• Do not spray any liquid or caustic chemicals directly on
the screen! Use a clean and dry micro fiber lens cleaning
cloth in order to clean the touchscreen.
• If necessary, use a lint-free cloth dampened with a
cleaning solution, such as isopropyl alcohol, or an
isopropyl alcohol and water solution ratio of 50:50. Be
sure to follow the solvent manufacturer’s precautions
and directions.
• Do not insert any damaged, warped, scratched or dirty
discs into the disc player.
• Discs that have been modified with an adhesive label
should not be used in the CD/DVD player.
• Do not insert more than one disc at a time into the drive
slot.
1
6 SAFETY GUIDELINES
FCC Declaration
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation. Modifications not expressly approved by the radio manufacturer
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in an installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one
or more of the following measures:
Increase the separation between the equipment and
receiver.
Consult the dealer or an experienced radio technician for
help.
Safety Information
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless radio is
far below the FCC radio frequency exposure limits. Nevertheless, the wireless radio shall be used in such a manner
that the radio is 8 inches (20 cm) or further from the human
body.
The internal wireless radio operates within guidelines
found in radio frequency safety standards and recommendations, which reflect the consensus of the scientific community. The radio manufacturer believes the internal wireless radio is safe for use by consumers. The level of energy
emitted is far less than the electromagnetic energy emitted
by wireless devices such as mobile devices.
IDENTIFYING YOUR RADIO
CONTENTS
䡵 IDENTIFYING YOUR RADIO ................8
䡵 CYBERSECURITY .........................11
2
8 IDENTIFYING YOUR RADIO
IDENTIFYING YOUR RADIO
Uconnect 8.4/8.4 NAV
Key Features
The 8.4 and 8.4 NAV share some features between them,
but the 8.4 NAV has features that set it apart. The following
features are shared between radios:
• 8.4” Touchscreen
• Hands-free/Bluetooth
• USB ports, and AUX jack — If Equipped
• Touchscreen Climate Controls
• HD Radio — U.S. Market Only
• SiriusXM Satellite Radio with 1 year Trial Included — If
Equipped
• Sirius Guardian — U.S. Market Only — If Equipped
The 8.4 NAV sets itself apart by offering these unique
features:
• Navigation Standard
• One-shot destination entry
• 3D content (Select this option and zoom to an appropri-
ate level. Not all tall buildings are in 3D)
• Enhanced Digital Terrain Model (DTM)
• SiriusXM Traffic Plus with 5 year Trial Included —
U.S. Market Only — If Equipped
• SiriusXM Travel Link with 5 year Trial Included —
U.S. Market Only — If Equipped
NOTE: 3D Landmarks are visible at 250 ft (76 m) and
below, 3D City Models are visible at 50 ft (15 m) and below
and Digital Terrain is visible at 100 mi and below.
The Uconnect Voice Command And Uconnect Phone
Buttons On Your Steering Wheel
The buttons let you use your voice to give commands, and
make phone calls hands-free, enter navigation destinations
and control your radio and media devices.
IDENTIFYING YOUR RADIO 9
2
Uconnect Voice Command Buttons
1 — Push To Initiate Or To Answer A Phone Call, Send Or Receive
A Text
2 — For All Radios: Push To Begin Radio Or Media Functions. For
8.4/8.4 NAV Only: Push To Begin Navigation, Apps And Climate
Functions.
3 — Push To End Call
10 IDENTIFYING YOUR RADIO
1 — Uconnect Phone Button
2 — Uconnect Voice Command Button
3 — Phone Hang Up Button
4 — Steering Wheel Audio Controls
(Left Rear Surface of Steering Wheel)
NOTE: Interior trims may vary.
5 — Steering Wheel Audio Controls
(Right Rear Surface of Steering Wheel)
6 — Volume Knob/Mute Button
7 — Uconnect 8.4 NAV Radio
8 — Tune or Scroll Knob/Browse or Enter Button
9 — Power Outlet
CYBERSECURITY
Your vehicle may be a connected vehicle and may be
equipped with both wired and wireless networks. These
networks allow your vehicle to send and receive information. This information allows systems and features in your
vehicle to function properly.
IDENTIFYING YOUR RADIO 11
The risk of unauthorized and unlawful access to your
vehicle systems may still exist, even if the most recent
version of vehicle software (such as Uconnect software) is
installed.
WARNING!
2
Your vehicle may be equipped with certain security features to reduce the risk of unauthorized and unlawful
access to vehicle systems and wireless communications.
Vehicle software technology continues to evolve over time
and FCA US LLC, working with its suppliers, evaluates
and takes appropriate steps as needed. Similar to a computer or other devices, your vehicle may require software
updates to improve the usability and performance of your
systems or to reduce the potential risk of unauthorized and
unlawful access to your vehicle systems.
• It is not possible to know or to predict all of the
possible outcomes if your vehicle’s systems are
breached. It may be possible that vehicle systems,
including safety related systems, could be impaired
or a loss of vehicle control could occur that may
result in an accident involving serious injury or
death.
• ONLY insert media (e.g., USB, SD card, or CD) into
your vehicle if it came from a trusted source. Media
of unknown origin could possibly contain malicious
software, and if installed in your vehicle, it may
increase the possibility for vehicle systems to be
breached.
• As always, if you experience unusual vehicle behavior, take your vehicle to your nearest authorized
dealer immediately.
(Continued)
12 IDENTIFYING YOUR RADIO
NOTE:
• FCA or your dealer may contact you directly regarding
software updates.
• To help further improve vehicle security and minimize
the potential risk of a security breach, vehicle owners
should:
• Routinely check
software-update
to learn about available Uconnect
www.driveuconnect.com/
software updates.
• Only connect and use trusted media devices
(e.g. personal mobile phones, USBs, CDs).
Privacy of any wireless and wired communications cannot
be assured. Third parties may unlawfully intercept information and private communications without your consent.
For further information, refer to “Onboard Diagnostic
System (OBD II) Cybersecurity” in your Owner’s Manual.
UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED
CONTENTS
䡵 INTRODUCTION TO SIRIUSXM GUARDIAN ....14
▫ What Is SiriusXM Guardian?................14
▫ Security Alarm Notification ................28
▫ Stolen Vehicle Assistance ..................29
3
▫ Included Trial Period For New Vehicles ........15
▫ Features And Packages....................16
䡵 GETTING STARTED WITH SIRIUSXM
GUARDIAN.............................16
▫ Activation .............................16
▫ Download The SiriusXM Guardian App........16
▫ Using Your Owner ’s Site ..................17
䡵 USING SIRIUSXM GUARDIAN ...............18
▫ SOS Call ..............................18
▫ Roadside Assistance Call ..................23
▫ Send&Go............................25
▫ Vehicle Finder ..........................26
▫ Remote Door Lock/Unlock.................32
▫ Remote Vehicle Start .....................35
▫ Remote Horn & Lights ....................37
▫ Monthly Vehicle Health Report ..............39
▫ Vehicle Health Alert ......................39
䡵 MANAGE MY SIRIUSXM GUARDIAN
ACCOUNT .............................40
▫ How To Manage My SiriusXM Guardian
Account ..............................40
䡵 SIRIUSXM GUARDIAN AND FAQs ............40
▫ SiriusXM Guardian Business Hours: ..........40
▫ Data Collection & Privacy..................43
▫ Safety Guidelines........................44
14 UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED
INTRODUCTION TO SIRIUSXM GUARDIAN
One of the many benefits of your vehicle’s Uconnect
system is that you can now take advantage of SiriusXM
Guardian connected vehicle services. To unlock the full
potential of SiriusXM Guardian in your vehicle, you first
need to activate SiriusXM services.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and assume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
NOTE: SiriusXM Guardian involves the collection, trans-
mission and use of data from your vehicle. Refer to “Data
Collection and Privacy” in “Uconnect + SiriusXM Guardian” for more information.
What Is SiriusXM Guardian?
SiriusXM Guardian uses an embedded device in the
Uconnect system installed in your vehicle, which receives
GPS signals and communicates with the SiriusXM Guardian Customer Care center via wireless and landline communications networks. Depending on the type of device in
your vehicle, some SiriusXM Guardian services require an
operable LTE (voice/data) or 3G or 4G (data) network
compatible with your device. SiriusXM Guardian is available only on equipped vehicles purchased within the
continental United States, Alaska, Hawaii and Puerto Rico.
NOTE: Certain SiriusXM Guardian services are dependent
on a properly installed and operational Uconnect device,
cellular network availability that is compatible with the
device in your vehicle, and GPS network availability. Not
all features of SiriusXM Guardian are available everywhere
at all times, particularly in remote or enclosed areas. Other
factors outside the control of SiriusXM Guardian that may
limit or prevent service delivery are hills, structures, buildings, tunnels, weather, damage to the electrical system or
other important parts of your vehicle, network congestion,
civil disturbances, actions of third parties or the government, Internet failure, or the physical location of your
vehicle, such as in an underground parking structure or
under a bridge.
For a complete list of available SiriusXM Guardian services, please visit:
SiriusXM Guardian features are available for all models.
SiriusXM Guardian provides:
• The ability to remotely lock/unlock your doors using
the SiriusXM Guardian App, by calling SiriusXM Guardian Customer Care, or by logging on to your owner site
owners.dodge.com,owners.chrysler.com
(
also remotely start your vehicle (if equipped) from
virtually anywhere and activate your horn and lights via
the app or owner site.
• Security Alarm Notification via text or e-mail.
• Send & Go capability with the SiriusXM Guardian App.
Use the SiriusXM Guardian App to easily search, map
and send your locations directly to your Uconnect
Navigation.
• The ability to locate your vehicle, when you forget
where you parked, using the Vehicle Finder function of
the SiriusXM Guardian App.
Before you drive, familiarize yourself with the easy-to-use
Uconnect System and SiriusXM Guardian services.
siriusxm.com/guardian
. Not all
). You can
UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED 15
The ASSIST and SOS Call Buttons On Your Rearview
Mirror
The ASSIST Button is used for contacting Roadside Assistance, Vehicle Care, Uconnect Care, and SiriusXM Guardian Customer Care. The SOS Call button connects you
directly to SiriusXM Guardian Customer Care for assistance in an emergency.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial period
for use of the SiriusXM Guardian services starting on the
date of vehicle purchase. To get started with your trial,
enrollment in SiriusXM Guardian is required. Follow the
steps below to activate your services.
• The Uconnect 8.4 includes a trial* of SiriusXM Guardian
services for up to 12 months from your date of purchase.
• The Uconnect 8.4 NAV includes a trial* of SiriusXM
Guardian services for up to 12 months from your date of
purchase.
* Included Trials apply to new vehicles only.
There are a few quick ways for you to identify your radio.
For a more complete description, please refer to the User
Guide in your glove box or visit
DriveUconnect.com
.
3
16 UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED
• Both the Uconnect 8.4 and Uconnect 8.4 NAV feature a
large 8.4 inch full color touchscreen.
• Only the Uconnect 8.4 NAV will have Navigation. You
will find the Nav icon on the bottom menu bar of the
touchscreen, or listed under Uconnect Apps icon.
Features And Packages
After the trial period, you must purchase a subscription to
continue your services by visiting the SiriusXM Guardian
Store or calling a SiriusXM Guardian Customer Care agent
at: 1-844-796-4827
For the latest information on packages and pricing information, visit
siriusxm.com/guardian
.
GETTING STARTED WITH SIRIUSXM GUARDIAN
Activation
To unlock the full potential of SiriusXM Guardian in your
vehicle, you must activate your SiriusXM Guardian services.
1. Press the Apps icon on the bottom of your in-vehicle
touchscreen.
2. Select the Activate Services icon from your list of apps.
3. Select “Customer Care” to speak with a SiriusXM
Guardian Customer Care agent who will activate services in your vehicle, or select “Enter Email” to activate
on the web.
For further information, please visit
siriusxm.com/guardian
.
Download The SiriusXM Guardian App
Once you have activated your services, you’re only a few
steps away from using remote commands.
Mobile App
To use the SiriusXM Guardian app:
• Once you have activated your SiriusXM Guardian services, download the SiriusXM Guardian app to your
mobile device. Use your Owner Account login and
password to open the app.
• Once on the “Remote” screen, you can begin using
Remote Door Lock/Unlock, Remote Vehicle Start, and
activate your horn and lights remotely, if equipped.
• Press the “Location” button on the bottom menu bar of
the app to bring up a map to locate your vehicle or send
a location to your Uconnect Navigation, if equipped.
UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED 17
access your user guides and manuals. It is also where you
can manage your SiriusXM Guardian account. This section
will familiarize you with the key elements of the website
that will help you get the most of your SiriusXM Guardian
system.
• Edit Profile:
To manage the details of your SiriusXM Guardian account, such as your contact information, password and
SiriusXM Guardian PIN, click on the “Edit Profile”
button to access the details of your account.
• Connected Services Status:
3
• Press the “Settings” side menu in the upper left corner of
the app to bring up app settings and access the Assist
Call Centers.
NOTE: For further information please visit
siriusxm.com/guardian
Using Your Owner’s Site
Your Owner’s Site website
owners.chrysler.com
tion you need, all in one place. You can track your service
history, find recommended accessories for your vehicle,
watch videos about your vehicle’s features, and easily
.
owners.dodge.com
provides you with all the informa-
,or
This statement will indicate your SiriusXM Guardian
equipped vehicle.
• Remote Commands:
For vehicles with an active SiriusXM Guardian subscription, press one of these icons and enter your four-digit
SiriusXM Guardian Security PIN to remotely start (if
equipped), lock/unlock doors or sound the horn and
lights.
Editing Your Notifications
Notifications are an important element of your SiriusXM
Guardian account. For example, any time you use your
18 UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED
remote services (such as Remote Door Unlock), or if your
security alarm is set off, you can elect to receive a text
message, push notifications, and/or E-mail to notify you of
the event. To set up the notifications, please follow these
instructions.
Access To Emergency Services At The Push Of A Button
1. Log on to your Owner ’s Account at
or
owners.chrysler.com
owners.dodge.com
2. Click the “Edit Profile” button.
3. Once there, you can edit Notification Preferences.
4. You can enter one mobile phone and/or E-mail address
to notify you, and you can customize the types of
messages.
USING SIRIUSXM GUARDIAN
SOS Call
WARNING!
Some SiriusXM Guardian services, including SOS Call
and Roadside Assistance Call will NOT work without
an operable LTE (voice/data) or 3G or 4G (data) network connection compatible with your device.
SiriusXM Guardian In-Vehicle Assistance Features
With SiriusXM Guardian, your vehicle has on-board assistance features located on the rear view mirror designed to
enhance your driving experience if you should ever need
assistance or support.
Description
SOS Call is a feature that, at the push of a button, can
contact emergency services. It’s a convenient way to get in
contact with a SiriusXM Guardian Customer Care agent in
the event of an emergency. When the connection between
the vehicle and the live agent is made, your vehicle will
automatically transmit location information to SiriusXM
Guardian Customer Care. In the event of a minor collision,
medical or any other emergency, press the SOS button to be
connected to a call center agent who can send emergency
assistance to your vehicle’s location.
NOTE: Certain SiriusXM Guardian services are dependent
on a properly installed and operational Uconnect system,
cellular network availability that is compatible with the
device in your vehicle, and GPS network availability. Not
all features of SiriusXM Guardian are available everywhere
at all times, particularly in remote or enclosed areas.
How It Works
1. Push the “SOS” Call button on the Rearview Mirror; the
indicator light will turn green indicating a call has been
placed.
NOTE:
• In case the “SOS” Call button is accidentally pushed,
there is a 10-second delay before the SOS call is placed.
The system will verbally alert you that a call is about
to be made. To cancel the SOS Call connection, push
the “SOS” Call button on the Rearview Mirror or press
the “Cancel” button on the touchscreen within 10 seconds.
UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED 19
• During an SOS Call, the Bluetooth paired phone is
disconnected so incoming or outgoing calls will go
through mobile versus the handsfree system which is
not available due to the SOS Call.
2. Once a connection between the vehicle and a SiriusXM
Guardian Customer Care agent is made, the SOS Call
system will connect your vehicle to a SiriusXM Guardian Customer Care agent who will stay on the line with
you.
NOTE: Calls between the vehicle occupants and the
SiriusXM Guardian Customer Care center may be recorded
or monitored for quality assurance purposes. Through
your enrollment in and use of the SiriusXM Guardian
services, you consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the U.S. and that
travel into Mexico and Canada may have limited services.
In particular, responses to SOS Call or other emergency
services may be unavailable or very limited. Vehicles
purchased outside the United States are unable to receive
SiriusXM Guardian services.
3
20 UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is detected:
• The Rearview Mirror light will continuously be illuminated red.
• The screen will display the following message “Vehicle
phone requires service. Please contact your dealer.”
• An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop SOS
Call system operation. These include, but are not limited
to, the following factors:
• The ignition key has been removed from the ignition
and the delayed accessories mode is active.
• The ignition key is in OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware is
damaged during a vehicle crash.
• The vehicle battery loses power or becomes disconnected during a vehicle crash.
• LTE (voice/data) or 3G or 4G (data) coverage and/or
Global Positioning Satellite signals are unavailable or
obstructed.
• Network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
If your vehicle loses battery power for any reason (including during or after an accident) the SOS Call System,
among other vehicle systems, will not operate.
UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED 21
Requirements
• This feature is available only on vehicles sold in the U.S.
• Vehicle must be properly equipped with the SiriusXM
Guardian System. Vehicle must be registered with
SiriusXM Guardian and have an active subscription that
includes the applicable feature.
• Vehicle must have an operable LTE (voice/data) or 3G or
4G (data) network connection compatible with your
device.
• Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning electrical system.
WARNING!
• Never place anything on or near the vehicle’s LTE
(voice/data) or 3G or 4G (data) and GPS antennas.
You could prevent LTE (voice/data) or 4G (data) and
GPS signal reception, which can prevent your vehicle from placing an emergency call.
3
(Continued)
22 UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED
WARNING! (Continued)
• Do not add any aftermarket electrical equipment to
the vehicle’s electrical system. This may prevent your
vehicle from sending a signal to initiate an emergency call. To avoid interference that can cause the
SOS Call system to fail, never add aftermarket
equipment (e.g., two-way mobile radio, CB radio,
data recorder, etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES POWER FOR ANY REASON (INCLUDING DURING OR AFTER AN ACCIDENT),
NEITHER THE UCONNECT APPS NOR THE
SIRIUSXM GUARDIAN SERVICES WILL NOT OPERATE.
• The Occupant Restraint Controller (ORC) turns on
the Air Bag Warning Light on the instrument panel if
a malfunction in any part of the air bag system is
detected. If the Air Bag Warning Light is illuminated,
the air bag system may not be working properly and
the SOS Call system may not be able to send a signal
to the SiriusXM Guardian Customer Care center If
the Air Bag Warning Light is illuminated, have an
authorized dealer service your vehicle immediately.
WARNING! (Continued)
• Ignoring the Rearview Mirror light could mean you
will not have SOS Call services if needed. If the
Rearview Mirror light is illuminated, have an authorized dealer service the SOS Call system immediately.
• If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from a
SiriusXM Guardian Customer Care agent. All occupants should exit the vehicle immediately and move
to a safe location.
• Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle
damage, accident or injury.
FAQs
1. What Happens If I Accidentally Push The SOS Call
Button On The Mirror? You have 10 seconds after
pushing the SOS Call button to cancel the call. To cancel
the call, either push the “SOS” Call button again, or
press the “cancel” button on the in-vehicle touchscreen.
(Continued)
2. What Type Of Information Is Sent When I Use The
SOS Call Button From My Vehicle? Certain vehicle
information, such as make and model, is transmitted
along with last known GPS location.
UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED 23
Roadside Assistance Call
Easy Call To Roadside Assistance 24/7 Using ASSIST
Button
NOTE: Calls between vehicle occupants and the SiriusXM
Guardian Customer Care center may be monitored or
recorded for quality assurance. By using the service, you
consent to the collection and sharing of this information.
3. When Could I Use The SOS Call Button?
You can use the SOS Call button to make a call if you or
someone else needs emergency assistance.
3
SiriusXM Guardian In-Vehicle Assistance Features
With SiriusXM Guardian, your vehicle has on-board assistance features located on the rear view mirror designed to
enhance your driving experience if you should ever need
assistance or support.
Description
Vehicles equipped with the SiriusXM Guardian system
feature will contain an ASSIST button on the rear view
24 UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED
mirror. Once your SiriusXM Guardian services have been
activated, the ASSIST button can connect you directly to
one of four important care centers for support.
• Roadside Assistance Call — If you get a flat tire, or need
a tow, you’ll be connected to someone who can help
anytime. Additional fees may apply. (See the Disclaimers section below for more detail.)
Requirements
• This feature is available only on vehicles sold in the U.S.
• Vehicle must be properly equipped with the SiriusXM
Guardian system.
• Vehicle must have an operable LTE (voice/data) or 3G or
4G (data) network connection.
• SiriusXM Guardian Customer Care — Contact the
SiriusXM Guardian Customer Care call center to activate
your services, renew after your trial has expired and for
in-vehicle support for your SiriusXM Guardian system
or help answering any general questions surrounding
your connected services.
• Uconnect Care Call — In vehicle support for all non-
connected Uconnect system features, such as radio and
bluetooth connections.
• Vehicle Care Call — Total support for your vehicle.
How It Works
You or someone in the vehicle simply presses the ASSIST
button located on the rear view mirror and you will be
presented with your ASSIST options on the touchscreen.
Make your selection by pressing the touchscreen.
• Vehicle must be registered with SiriusXM Guardian and
have an active subscription that includes the applicable
feature.
• Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning electrical system.
Disclaimers
If Roadside Assistance Call is provided to your vehicle, you
agree to be responsible for any additional roadside assistance service costs that you may incur. In order to provide
SiriusXM Guardian services to you, we may record and
monitor your conversations with Roadside Assistance Call,
Vehicle Care, Uconnect Care, or SiriusXM Guardian Customer Care, whether such conversations are initiated
through the SiriusXM Guardian services in your vehicle, or
via a landline or mobile device, and may share information
obtained through such recording and monitoring in accordance with regulatory requirements. You acknowledge,
agree and consent to any recording, monitoring or sharing
of information obtained through any such call recordings.
FAQs
What Is The Phone Number For Roadside Assistance
Call?
The phone number is:
US:1-800-521-2779
Canada:1-800-363-4869
If I Am Subscribed To SiriusXM Guardian, Does It Cover
Towing Or Other Expenses Incurred By Using Roadside
Assistance?
No, however your new vehicle may include Roadside
Assistance Call services.
Send & Go
Use the mobile app to easily search and send your locations directly to your vehicle navigation system. It’s easy to
enter and great for quick access on the go.
UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED 25
Description
The Send & Go feature of the SiriusXM Guardian Mobile
App allows you to search for a destination on your mobile
device, and then send the route to your vehicle’s navigation system.
How It Works
1. Use the SiriusXM Guardian App to find the destination.
There are multiple ways to find a destination. After
selecting the “Location” tab at the bottom of the App,
browse through one of the categories provided, or type
the name or keyword in the search box at the top of the
App. You can also select categories such as Favorites,
Contact List.
2. Select your destination from the list that appears. Loca-
tion information will then be displayed on the map.
From this screen, you will be able to:
• View the location on a map.
• See the distance from your current location.
• Send the address by selecting “Send to Vehicle” from
the mobile app.
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26 UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED
3. Send the destination to the Uconnect Navigation in your
vehicle. You can also call the destination by pressing the
“Call” button.
4. Confirm your destination inside your vehicle by pressing the “Send To Vehicle” option on the pop-up that
appears on the radio touchscreen.
Requirements
• Vehicle must be properly equipped with the Uconnect
system and a Uconnect 8.4 NAV unit.
• Vehicle must have an operable LTE (voice/data) or 3G or
4G (data) network connection compatible with your
device.
• Vehicle must be registered with SiriusXM Guardian and
have an active subscription that includes the applicable
feature.
FAQs
1. How long does it take to send the route and destination to my vehicle? Depending on various conditions, it
can take up to three minutes for the request to get
through to your vehicle.
2. Can I cancel a route I sent to my vehicle? Yes, once you
enter your vehicle, and start the engine, the pop-up
message stating that you have a new route will appear.
There is an exit button on the pop-up that will cancel to
route if selected.
3. Can I select a different route than the most recent one
I sent to my vehicle? Yes, once you enter the vehicle,
and start the engine, the pop-message has a “Locations”
option. Once “Locations’ is selected you can choose
from a list of recently sent destinations.
Vehicle Finder
Forget where you parked your car? We’ll help you locate it!
Simply use the SiriusXM Guardian App on your smartphone and you’ll be on track.
Description
The Vehicle Finder feature of the SiriusXM Guardian
Mobile App allows you to find the location of your
stationary vehicle when you have lost it. You can also
sound the horn and flash the lights to make finding your
vehicle even easier.
How It Works
Use the SiriusXM Guardian App to find the location of
your vehicle.
1. Select the “Location” tab at the bottom of the App. Then
touch the vehicle icon to find your vehicle.
2. Choose how you want to view the information by
pressing the layers button. Three options will appear:
• Map
• Satellite
• Hybrid
3. You can also select the “Person” icon to see your
location.
4. Once the vehicle has been located, you can map a route
to your vehicle.
NOTE:
• You are responsible for using remote services that
sound horn and flash lights in accordance with the
laws, rules and ordinances in effect at the location of
your vehicle.
• Certain SiriusXM Guardian services are dependent on
a properly installed and operational Uconnect system,
cellular network availability that is compatible with
UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED 27
the device in your vehicle, and GPS network availability. Not all features of SiriusXM Guardian are available
everywhere at all times, particularly in remote or
enclosed areas.
Requirements
• Vehicle Finder will not work while vehicle is in motion.
• Vehicle must be properly equipped with the Uconnect
System.
• Vehicle must have an operable LTE (voice/data) or 3G or
4G (data) network connection compatible with your
device.
• Vehicle must be registered with SiriusXM Guardian and
have an active subscription that includes the applicable
feature.
• Vehicle ignition must have been turned on within
14 days.
FAQs
1. Can someone else locate my vehicle? Your vehicle may
be located by anyone who has your PIN and access to
your account. It is your responsibility to guard your PIN
accordingly. See the Uconnect and SiriusXM Guardian
terms of service for more information.
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28 UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED
2. How long does it take to sound my horn and flash the
lights? Depending on various conditions, it can take
three minutes or more for the request to get through to
your vehicle.
3. How do I turn off the horn and lights after I turn them
on? If you are close enough to the vehicle, you can use
the Key Fob to turn off the horn and lights by pressing
the red “Panic” button.
Security Alarm Notification
Notifies you via email, text message (SMS), or push notification when the vehicle’s factory-installed security alarm
system has been triggered.
Description
You’ve probably seen this before, a vehicle’s alarm goes off
in a parking lot or out on the street, and the owner is
nowhere to be found. With Security Alarm Notification,
your vehicle will alert you of the situation.
CAUTION!
Should you receive a notification that your security
alarm has been triggered, PLEASE RESPOND
WITH CAUTION. There are a number of reasons
why your alarm may have been triggered. In the
event you believe your vehicle may have been
stolen, please see the details of the Stolen Vehicle
Assistance service below.
How It Works
Security Alarm Notification can send you an email, text
message (SMS), or push notification should the alarm go
off. The following instructions will help you manage your
notifications.
1. Log on to your Owner’s Site website using the username and password you used when activating your
SiriusXM Guardian system.
• If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. Once logged in, click on the SiriusXM Guardian tab.
3. Once there, you can edit Notification Preferences.
4. If you have more than one vehicle with SiriusXM
Guardian, use the drop-down menu to manage notifications on your preferred vehicle.
5. You can enter one mobile phone and/or E-mail address
to your notifications, and you can customize the types of
messages you receive
6. You’re all set. Should your security alarm go off, a
notification(s) will be sent to the number(s) and/or
E-mail(s) you provided.
Requirements
• Vehicle must be properly equipped with the SiriusXM
Guardian System and a factory installed Security Alarm
system. Vehicle must be registered with SiriusXM
Guardian and have an active subscription that includes the applicable feature.
• Your vehicle must have an operable LTE (voice/data) or
3G or 4G (data) network connection compatible with
your device.
• Owner must properly set up notification to have the
Security Alarm Notification sent to an appropriate mobile device or E-mail account.
UCONNECT + SIRIUSXM GUARDIAN — IF EQUIPPED 29
CAUTION!
In the event your theft alarm is activated, use
caution and evaluate the situation from a safe distance. If any unauthorized or suspicious person is
near or inside of your vehicle, immediately contact
the police. Do not do anything that could jeopardize
your safety or the safety of those around you.
FAQs
1. How can I change where I receive notifications? You
can manage your notifications by going to your Owner’s Site and log in with your username and password.
Once there, you can click on “Edit Profile,” then the
Notification Preference.
2. Can I receive a text message (SMS) when my Security
Alarm goes off? Yes. You may choose where and how to
receive notifications on the SiriusXM Guardian web
portal.
Stolen Vehicle Assistance
Description
If your vehicle is stolen, the SiriusXM Guardian Customer
Care agent may be able to locate the stolen vehicle and
work with law enforcement to help recover it. You should
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