All brand names and product names are trademarks, registered trademarks or trade names of their respective holders.
GENERAL
Every effort has been made to ensure accuracy, however in some cases changes in the products or availability could occur which may not be reflected in this
document. Christie reserves the right to make changes to specifications at any time without notice. Performance specifications are typical, but may vary
depending on conditions beyond Christie's control such as maintenance of the product in proper working conditions. Performance specifications are based on
information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited to, implied
warranties of fitness for a particular purpose. Christie will not be liable for errors contained herein or for incidental or consequential damages in connection
with the performance or use of this material. Manufacturing facilities in Canada and China are ISO 9001 certified. Manufacturing facilities in Canada are also
ISO 14001 certified.
WARRANTY
Products are warranted under Christie’s standard limited warranty, the complete details of which are available by contacting your Christie dealer or Christie. In
addition to the other limitations that may be specified in Christie’s standard limited warranty and, to the extent relevant or applicable to your product, the
warranty does not cover:
Problems or damage occurring during shipment, in either direction.
a.
Problems or damage caused by combination of a product with non-Christie equipment, such as distribution systems, cameras, DVD players, etc., or use
b.
of a product with any non-Christie interface device.
Problems or damage caused by misuse, improper power source, accident, fire, flood, lightning, earthquake, or other natural disaster.
c.
Problems or damage caused by improper installation/alignment, or by equipment modification, if by other than Christie service personnel or a Christie
d.
authorized repair service provider.
Use of third party product enclosures for environmental protection during outside use must be approved by Christie.
e.
Problems or damage caused by use of a product on a motion platform or other movable device where such product has not been designed, modified or
f.
approved by Christie for such use.
Except where the product is designed for outdoor use, problems or damage caused by use of the product outdoors unless such product is protected from
g.
precipitation or other adverse weather or environmental conditions and the ambient temperature is within the recommended ambient temperature set
forth in the specifications for such product.
Defects caused by normal wear and tear or otherwise due to normal aging of a product.
h.
The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold
by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or
(ii) the required international warranty fee has been paid.
The warranty does not obligate Christie to provide any on site warranty service at the product site location.
PREVENTATIVE MAINTENANCE
Preventative maintenance is an important part of the continued and proper operation of your product. Failure to perform maintenance as required, and in
accordance with the maintenance schedule specified by Christie, will void the warranty.
REGULATORY
The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the product is operated in a commercial environment. The product generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of the product in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at the user’s own expense. Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment
The product is designed and manufactured with high-quality materials and components that can be recycled and reused. This symbol
and electronic equipment, at their end-of
to local regulations. In the European Union, there are separate collection systems for used electrical and electronic products. Please help us to conserve the
environment we live in!
-life, should be disposed of separately from regular waste. Please dispose of the product appropriately and according
This manual is intended for professionally tr
systems.
The illustrations in this document are for representation only and may not depict your projector model
exactly
.
Only Christie qualified technicians who are knowledgeable about the hazards associated with highv
oltage, ultraviolet exposure, and the high temperatures generated by the projector are authorized to
assemble, install, and service the projector.
For complete Crimson product documentation and technical support, go to www.christiedigital.com.
ained operators of Christie high-brightness projection
Model name
•Crimson HD25
•Crimson WU25
•Crimson HD31
•Crimson WU31
•Mirage HD25
•Mirage WU25
Site requirements
To safely install and operate the projector, the installation location must have restricted access for
authorized personnel only and meet these minimum requirements.
Physical operating environment
Provides specifications for the operating environment.
•Crimson and Mirage HD25/WU25: Ambient temperature (operating) 5 to 40°C (41 to 104°F)
up to 457.2 m (1500 ft)
•Crimson HD31/WU31: Ambient temperature (operating) 5 to 40°C (41 to 104°F) up to 304.8
m (1000 ft)
•Humidity (non-condensing) 10 to 80%
•Operating altitude: 3,000 m (10,000 ft) maximum at 5 to 25°C (41 to 77°F) ambient
vative dual AC inlet power system that offers two power modes.
To operate at full brightness, power the projector using AC Input 1 if the appropriate high power
source is available. To operate in limited power mode, power the projector using standard lower power
sources using AC Input 2. A different power cord is provided for each power source. A 20 A rated wall
breaker is required at the installation when using Input 1. A 15 A rated wall breaker is required at the
installation when using Input 2.
Projector components
Identify the main components of the projector.
IDComponentDescription
AProjection lensA variety of lenses can be used with the projector. Available lenses are
listed in the Crimson and Mirage Specifications Guide (P/N:020-102724-XX).
BFront IRReceives transmissions from the IR remote.
CMounting and rigging holes.M12 x 1.75 holes for projector feet installation and offer mounting and
rigging points. F
bottom.
DCommunication and input
panel
EService compartmentAccess to fold mirror, optical zoom/focus, and DMD convergence
FTool boxProvides tools for Christie qualified technicians.
GChristie TAPEnables Android devices to communicate with the projector using near
Connects media sources to either the ports on the option cards or the
IMXB.
adjustments.
field communication.
our holes located on the top, and four located on the
IDComponentDescription
IDisplay panelDisplays the projector menus and status.
JRear IRReceives transmissions from the IR remote.
Introduction
KLED and shutter LED status
indicator
LAir Filter doorProvides access to the air filter.
MAC Input 2: limited powerFor use in limited power mode.
NAC Input 1: full powerFor use in full power mode.
OAdjustable feetRaise or lower these feet when positioning the projector to make sure it
Indicates power status and shutter status.
is lev
el on all sides so the displayed image appears rectangular without
any keystone.
IR remote keypad
The IR remote k
powered infrared (IR) transmitter.
To use the IR remote, direct the keypad toward the projector’s front or rear IR sensor and press a
function key. One of the two IR sensors on the projector detect the signal and relay the commands for
internal processing. The remote also offers a connector for wired connections to the projector.
Only use the wired connection to the projectors for setup and service.
eypad controls the projector by way of wireless communications from a battery-
eview safety guidelines and information required for replacing modules.
Ordering parts
When ordering replacement parts, quote the part numbers of the items required. Quote the projector
model number, serial number, and date of manufacture, as indicated on the license label.
Not all parts are available separately. In addition, some parts stocked as inventory are available only
until the current supply lasts.
All part numbers are subject to change.
Replacing modules
T
o ensure you have the correct module and the projector module is replaced correctly, check module
markings, parts lists, and the relevant disassembly and replacement procedures.
Components must be replaced with exact equivalents or Christie approved replacement parts. Failure
to do so may result in unsafe operation.
Interconnections and line drawings
The interconnect diagram illustrates the path of electrical connections between modules.
Manufacturer’s part numbers are included. Part numbers are subject to change.
Line drawings provide projector dimensions and sizes for installation.
To download the latest interconnect diagram or line drawings, visit www.christiedigital.com.
Servicing live equipment
Only Christie accredited technicians who are knowledgeable about the hazards associated with
hazardous voltage, ultraviolet exposure, and high temperatures are authorized to assemble, install,
and service Christie equipment.
To make sure you remain safe when servicing energized (live) Christie equipment:
•Locate the main AC power shut off prior to servicing the equipment. This will allow you to turn
the power off quickly in an emergency.
•Disconnect the projector from the communication and management network so it cannot
receive commands to turn the light source on, open the shutter, and move the lens.
•Familiarize yourself with all potential safety hazards prior to servicing the equipment. This
includes, but is not limited to, the location and accessibility of hazardous voltages.
•Read and understand all written procedures prior to commencing a service procedure.
•
Understand and follow all local safety codes and requirements when servicing energized (live)
equipment.
•Perform equipment service in a location free of obstructions and other hazards. For example,
you must have an unobstructed view of the area being serviced.
Wear personal protective equipment (PPE) clothing appropriate to the service you are performing. This
includes, but is not limited to, protective (electrically insulated) footwear, safety glasses, and gloves
rated for the working voltage of the equipment you are servicing.
Safety and warning guidelines
Read all safety and warning guidelines before installing or operating the projector.
This projector is intended for use in a non-cinema environment.
This projector must be operated in an environment that meets the operating range specification. Use
only the attachments and/or accessories recommended by Christie. Use of others may result in the
risk of fire, shock, or personal injury.
Warning! If not a
•This product must be operated in an environment that meets the operating range as specified in
this document.
•FIRE HAZARD! Keep hands, clothes, and all combustible material away from the concentrated
light beam of the projector.
•Keep fingers and other body parts away from the moving parts in the product. Tie back long
hair, and remove jewelry and loose clothing before manually adjusting the product.
•FIRE AND SHOCK HAZARD! Use only the attachments, accessories, tools, and replacement parts
specified by Christie.
•Do not operate the product without a lens installed.
•Always use a lens plug when installing or moving the product. This prevents contaminants from
entering the product.
•UV EXPOSURE! Protective UV safety glasses with side shields and Christie approved protective
safety clothing must be worn when performing optical adjustments or servicing the product.
•FIRE AND SHOCK HAZARD! Use only the attachments, accessories, tools, and replacement parts
specified by Christie.
Caution! If not a
•SHOCK HAZARD! Disconnect the product from AC before installing, moving, servicing, cleaning,
removing components, or opening any enclosure.
•Christie products must be installed and serviced by Christie qualified technicians.
•TRIP OR FIRE HAZARD! Position all cables where they cannot contact hot surfaces, be pulled, be
tripped over, or damaged by persons walking on or objects rolling over the cables.
Notice. If not a
•SHOCK HAZARD! All harnessing must be properly routed and secured as originally installed,
especially in high voltage areas.
•FIRE HAZARD! Do not use a power cord, harness, or cable that appears damaged.
voided, the following could result in death or serious injury.
voided, the following could result in minor or moderate injury.
voided, the following could result in property damage.
This projector has been classified as Risk Group 3 as per the IEC 62471-5:2015 standard due to
possible hazardous optical and thermal r
Warning! If not a
•PERMANENT/TEMPORARY BLINDNESS HAZARD! No direct exposure to the beam must be
permitted. Class 1 Laser Product - Risk Group 3 according to IEC 60825-1:2014 and IEC
62471-5:2015.
•PERMANENT/TEMPORARY BLINDNESS HAZARD! Operators must control access to the beam
within the hazard distance or install the product at the height that prevents exposure of
spectators' eyes within the hazard distance. The hazard zone must be no lower than 3.0 meters
above the floor and the horizontal clearance to the hazard zone must be a minimum 2.5 meters.
•EXTREME BRIGHTNESS! Do not place reflective objects in the product light path.
voided, the following could result in serious injury.
The following diagram and table show the zones for ocular and skin hazard distances:
adiation being emitted.
•A—Hazard zone. The region of space where the projection light from the laser-illuminated
projector is abo
ve emission limits for Risk Group 2. The light intensity may cause eye damage
after a momentary or brief exposure (before a person can avert his or her eyes away from the
light source). The light may cause skin burns to occur.
•B—Hazard distance. Operators must control access to the beam within the hazard distance or
install the product preventing potential exposure of the spectators' eyes from being in the
hazard distance.
•C—No access zone. Horizontal clearance of the no access zone must be a minimum of 2.5
meters.
•D—Vertical distance to hazard zone. The hazard zone must be no lower than 3.0 meters above
the floor.
•E—Represents the top view of the projector.
•F—Represents the side view of the projector.
For US and international hazard distances based upon IEC 62471-5:2015, Photobiological Safety ofLamps and Lamp Systems – Part 5: Image Projectors.
•Any human access to the hazard zone, if applicable, must be restricted by barriers to enforce
the no access zone.
•Permanent show installations containing Risk Group 3 laser-illuminated projectors must meet
the following conditions:
•Installed by Christie or by Christie-authorized and trained installers.
Refer to the Laser Illuminated Projector - Class 1 Risk Group 3 Installation training (Course
code: CF-LIPI-01) on the http://www.christieuniversity.com site.
•Performed according to instructions provided by Christie.
•Ensure the projection system is securely mounted or immobilized to prevent unintended
movement or misalignment of the projections.
•A copy of the FDA variance approval letter must be with the operator or other responsible
individual.
FDA variances can be found in the online training course–Laser Illuminated Projection - Class 1
Risk Group 3 Installation.
•Temporary show installations containing Risk Group 3 laser-illuminated projectors may be
installed by Christie or sold or leased only to valid laser light show variance holders (laser light
show manufacturers) for image projection applications. Such manufacturers may currently
hold a valid variance for production of Class IIIb and IV laser light shows and/or for
incorporation of the Risk Group 3 laser-illuminated projectors into their shows. This
requirement applies also to dealers and distributors of these laser-illuminated projectors.
•For temporary installations, the FDA variance holder must maintain complete records of all
show itineraries with dates, locations, operator name, and contact information clearly and
completely identified.
•The Christie Laser Projection System Installation Checklist must be fully completed after the
installation and sent to lasercompliance@christiedigital.com. A copy can remain on-site. This
checklist can be found as a separate document in the accessory box with the manual.
-illuminated projector installations in the United States:
•Certain US states have additional laser regulatory requirements. Go to www.christiedigital.com
for additional regulatory requirements.
Product labels
Learn about the labels that ma
y be used on the product. Labels on your product may be yellow or
black and white.
General hazards
Hazard warnings also apply to accessories once they are installed in a Christie product that is
connected to power.
Fire and Shock Hazard
To prevent fire or shock hazards, do not expose this product to rain or moisture.
Electrical Hazard
Do not alter the power plug, o
Do not remove the product enclosure.
Only Christie qualified technicians are authorized to service the product.
Risk of electric shock.
Do not remo
Only Christie qualified technicians are authorized to service the product.
General hazard.
ve the product enclosure.
verload the power outlet, or use it with extension cords.
Electric shock hazard. To avoid personal injury, disconnect all power sources before
performing maintenance or service.
Electrocution hazard. To avoid personal injury, always disconnect all power sources before
performing maintenance or service procedures.
Hot surface hazard. To avoid personal injury, allow the product to cool for the recommended
cool down time before performing maintenance or service.
Burn hazard. To avoid personal injury, allow the product to cool for the recommended cool
down time before performing maintenance or service.
Moving parts hazard. To avoid personal injury, keep hands clear and loose clothing tied back.
Fan hazard. To avoid personal injury, keep hands clear and loose clothing tied back. Always
disconnect all power sources before performing maintenance or service procedures.
Voltage hazard. To avoid personal injury, always disconnect all power sources before
performing maintenance or service procedures.
Cut hazard. To avoid personal injury, keep hands clear or wear protective gloves.
Not for household use.
Mandatory action
Consult the service manual.
Disconnect all power sources before performing maintenance or service procedures.
Service guidelines
Electrical labels
Indicates the presence of a protective earth ground.
Laser labels
FDA laser variance (US projectors only)
This product conforms with performance standards for laser
products under 21 CFR Part 1040 except with respect to those
characteristics authorized by Variance Number 2016-V-1838
effective on June 20, 2017.
Indicates a light hazard. Do not look directly into the lens. The
extreme high brightness can cause permanent eye damage. Class 1
Laser Product - Risk Group 3 according to IEC 60825-1: 2014 and
IEC 62471-5:2015
Understand the special internal hardw
require the attention of a qualified service technician, whether done periodically or after a specific
module replacement.
are and software adjustments and related details that may
Turning on the projector
When the projector AC power supply is plugged in, the power is on.
Warning! If not a
•SHOCK HAZARD! Do not attempt operation if the AC supply is not within the specified voltage
and current, as specified on the license label.
1. Plug the projector in to AC power.
The projector automatically powers on to standb
functionality becomes available.
2. To turn the light source on using the projector keypad, press and hold the power
until y
ou hear a beep.
To turn on the light source using the remote, press and hold the ON button until you hear a
beep.
voided, the following could result in death or serious injury.
y mode when plugged in. The display panel
button
Turning off the projector
When powering off in preparation for inspection or maintenance, always disconnect from AC.
1. To turn the light source off using the projector keypad, press and hold the
hear a beep
To turn off the light source using the remote, press and hold the OFF button until you hear a
beep.
When powering off the projector, allow the projector to complete its cool down cycle. Do not
immediately unplug the projector if this can be avoided.
2. To turn off power to the projector, disconnect from AC power.
.
button until you
Adjusting offset
Adjust the offset to align the image on the screen. Always adjust offset before adjusting boresight.
For the best optical performance and minimal keystone, use offsets instead of aiming at the center of
the image, in off
pattern indicate extreme offset that should be avoided using mechanical alignment.
4. To loosen the three setscrews (B) on the lens mount, use a 5 mm hex driver.
The setscrews must be back
ed out several turns to avoid contact with the inner lens mount
plate.
5. To fine tune the focus of cross-hair pattern I, adjust the appropriate adjustment screw (A)
until the cross-hair image is in focus with minimal flare.
6. To fine tune cross-hair pattern II, adjust the appropriate adjustment screw until the cross-hair
image is in focus with minimal flare.
7. To fine tune cross-hair pattern III, adjust the appropriate adjustment screw until the crosshair image is in focus with minimal flare.
8. Repeat step 5 to 7 as required until all three cross-hair patterns are in equal sharp focus.
•If the boresight is acceptable, proceed with step 11.
•If the boresight does not appear to be converging to an acceptable level of image quality,
or if the lens does not focus over the correct range of throw distances, proceed with step
9.
9. To approximately recover the original factory boresight, position the three setscrews flush with
the front face of the lens mount plate and in contact with the inner lens mount plate.
This may require adjusting both setscrews and adjustment screws.
10. If further action is required, repeat steps 2 to 9.
11.
Lock the setscrews, and re-check the boresight quality.
Tighten the setscrews to 2.1 Nm (18 in-lb) to ensure they do not shift.
Optimizing the Integrator Focus and Zoom
Extreme misalignment of projection optics can cause permanent damage to critical optical
components. Only Christie qualified technicians can perform internal optical adjustments.
1. From the Test Pattern menu, select the Integrator Rod test pattern.
The Integrator Rod test pattern includes guided information for integrator zoom and focus
adjustments.
2. Set the projector brightness level to approximately 50% to 60%.
3.
Retrieve the 3 mm hex driver located inside the toolbox.
4. To open the Service door on the side of the projector, loosen the two captive screws.
5. Loosen the Rotate and Focus lockscrew located next to the adjustment slider.
6. Loosen the integrator magnification Zoom lockscrew located next to the adjustment slider.
7. Move both adjustments to the nominal position before optimizing.
From the Test Pattern menu, select the Integrator Rod test pattern.
3. Open the Service door on the side of the projector.
4. Unlock the fold mirror screws to unlock the adjustment knobs.
5. To make horizontal adjustments, use the orange knob labeled Horizontal.
6.
To make vertical adjustments, use the purple knob labeled Vertical.
7. To continue to refine the fold mirror adjustment, repeat the horizontal and vertical
adjustments.
8. Lock the fold mirror screw to lock the adjustment knobs.
9. Once satisfied with the alignment, increase the projector power.
Adjusting DMD convergence
A convergence problem occurs when one or more projected colors (red, green, and blue) appears
misaligned when examined with a convergence test pattern.
The three colors should overlap to form pure white lines throughout the image and one or more poorly
converged individual colors may appear adjacent to some or all of the lines.
When adjusting the convergence, you are adjusting blue and green to red.
1. From the Test Pattern menu, select the Convergence test pattern.
2. Open the Service door on the side of the projector.
To adjust the convergence knobs, use the 3 mm tool included with the projector.
3.
If adjusting by hand without using the tool, pull out the convergence adjustment knobs to
engage them.
4. Use the Convergence test pattern to assist with adjusting the horizontal and vertical lines.
V
ertical convergence and rotation is done by adjusting two knobs. Christie recommends
rotating a single knob a maximum of a quarter rotation before adjusting the second knob a
quarter rotation. For example, if using one hand, turn the left knob a quarter rotation and then
the right knob a quarter rotation, and so on. Adjusting a single knob for vertical or rotational
adjustment to an extreme before adjusting the second knob may result in the convergence
mechanism binding.
5. When complete, push in all the convergence adjustment knobs to disengage the knobs.
Replacing or refilling the coolant
Follow these instructions for filling the liquid cooling module and handling the coolant.
Caution! If not a
•Use protective eye wear and gloves. Follow workplace guidelines for using personal protective
equipment when installing, cleaning, and servicing the product.
Maintain the cleanliness of all internal components during an
optics must remain free of contaminants to perform at the level specified. Even a small amount of dust
or a fingerprint may degrade the image or cause a noticeable reduction of brightness.
Always power down and disconnect/disengage all power sources to the projector before servicing or
cleaning the lens or before any of the projection head covers or doors are loosened and removed. If
the seal is broken while the intake fans are still operating, internal components are immediately
vulnerable to contamination from inbound particles.
Notice. If not a
•Avoid touching optical elements.
•Always wear clean, lint-free gloves when handling the product.
voided, the following could result in property damage.
y service procedure. All of the projector
Guidelines for cleaning
Use the following guidelines when cleaning components.
ComponentPreventative measuresHow to clean
Illumination Optics SystemNever touch or blow on exposed
components. W
(supplied).
IntegratorNever disassemble the integrator
module.
Illumination system, internal lenses/
prisms
Never touch or blow on interior
components. Wear gloves
(supplied).
ear gloves
Normally the internal
parts should not be
accessed.
Use ionized pneumatic guns only.
Keep imaging components and
yourself grounded at all times.
Blow off particles with clean, dry deionized air.
Blow off particles with clean, dry deioniz
ed air. If necessary, wipe in a
single direction with a clean high
quality optical cloth.
Light engine componentsNever touch or blow on components.
Wear gloves (supplied).
Light engine, DMD panelsNever touch or blow on the panels.Blow off particles with clean, dry de-
Projection lensTo avoid the risk of scratching the
Blow off particles with clean, dry deionized air. If necessary, use a Q-tip
with pure isopropyl alcohol on the
glass surface. Never touch the
imaging panels. The green imaging
panel also has glass behind it.
ionized air.
Use filtered compressed air to blow
out dust and a clean lint-free cloth.
Maintenance and cleaning
ComponentPreventative measuresHow to clean
absolutely necessary. A small
amount of dust on the lenses has
little effect on picture qualit
projection lens should be free of
dust and fingerprints. If the lenses
must be cleaned, use a dry, soft
cotton cloth and gently rub in a
circular motion.
y. The
Ventilation
Use the following guidelines when maintaining v
•Do not place the projector near a heat source or in an enclosure, unless proper ventilation is
provided.
•Do not insert objects into the ventilation openings of the projector.
•Do not spill liquids of any kind into the projector. Should an accidental spill occur, immediately
unplug the projector and have it serviced by a qualified service technician.
entilation.
Cleaning the projector optics
Learn about cleaning the optical components in the projectors.
Unnecessary cleaning of optics, increases the risk of degrading delicate coatings and surfaces. Only
clean optics when dust, dirt, oil, fingerprints or other marks are obvious and are causing performance
problems. Maintenance of optical components requires a qualified service technician. Inspect exposed
optical surfaces periodically in a clean, dust-free environment using a flashlight.
Never touch an optical surface with your bare hands. Always wear latex lab gloves.
Use the following products when cleaning the optical surfaces:
•Soft camel-hair brush
•Dust-free blower—filtered dry nitrogen blown through an anti-static nozzle.
•Dust-free lens tissue, such as Melles Griot Kodak tissues (18LAB020), Opto-wipes (18LAB022),
Kim Wipes or equivalent
•Cotton swabs with wooden stems only
•Lens cleaning cloth/microfibre, such as Melles Griot (18LAB024) or equivalent
Cleaning the lens
To avoid the risk of scratching the lens, clean the lens only if absolutely required.
Removing dust from the projection lens
Remove dust from the projection lens to ensure optimum image display.
1. Brush most of the dust off with a camel-hair brush or use a dust-free blower.