Chiron IRIS Connect Solo, IRIS Connect Duo, IRIS Connect Series Engineering Manual

IRIS Connect Series
Engineering Manual
Version 1.8
Contents
Mounting ...................................................................................................................................................... 8
Power ............................................................................................................................................................ 8
Backup Batteries (optional) .......................................................................................................................... 8
Connections .................................................................................................................................................. 9
GPRS/3G SIM Card (IRIS Connect Duo only) ............................................................................................... 10
Dial Capture ................................................................................................................................................ 10
Pin Inputs .................................................................................................................................................... 10
Switch On and Test ..................................................................................................................................... 10
Configuration .............................................................................................................................................. 11
Panel Configuration .................................................................................................................................... 14
Testing ......................................................................................................................................................... 17
GPRS/3G Network Scan .............................................................................................................................. 17
Installation Wizard ...................................................................................................................................... 18
Settings ....................................................................................................................................................... 23
Test ............................................................................................................................................................. 32
Trouble Report ............................................................................................................................................ 34
Battery Status ............................................................................................................................................. 35
About .......................................................................................................................................................... 35
Confirm Current Status ............................................................................................................................... 36
Checking Battery Status .............................................................................................................................. 36
Replacing Batteries ..................................................................................................................................... 36
Check Software Version / Reflash ............................................................................................................... 37
Communication Paths Checks .................................................................................................................... 37
Test Alarm Panel Alarms and Communication to ARC ............................................................................... 37
Page 2 of 40 IRIS Connect Series Engineering Manual Version 1.8
1. Introduction
The IRIS Connect range, consisting of the Solo and Duo models, offers a new concept in Alarm over IP (AoIP) providing cost effective AoIP for the residential sector.
Both IRIS Connects are certified as suitable for all Grade 2 systems with an Alarm Transmission System (ATS) configuration up to SP6 for single path (IRIS Connect Solo / Duo), or ATS configuration DP4 for dual path (IRIS Connect Duo).
The IRIS Connect range is based on Chiron’s successful IRIS Connect range of AoIP diallers with the same hardware and software used in all IRIS diallers; with the same level of security and features provided to military, governments, banks and commercial industry but now also available to the residential sector.
The IRIS Connect Solo and Duo offers Wi-Fi as standard for configuration, polling and alerting, whereas the Duo also offers a dual path system with GPRS/3G communications (4G and CDMA on request).
Using Chiron’s advances in hardware and software, the IRIS Connect is unique in providing battery backup for over 15 hours support in the case of main power source failure. This backup is provided with only 4 small NiMH AA rechargeable batteries, which allow a longer replacement life and a smaller design.
Note 1: The 15 hours standby is based on 15 minute polling and recommended quality batteries. Performance may be reduced with faster polling or other system loading.
Note 2: The IRIS Connect can be fitted without batteries and will run as a standalone device without battery
backup.
IRIS Connect Series Engineering Manual Version 1.8 Page 3 of 40
2. IRIS Communication Mechanism (Polling / Alarms)
The polling / alarm mechanism used on the Chiron IRIS system is highly secure and flexible, and uses the IRIS Secure Apps monitoring software (installed at the monitoring centres) with the IRIS Connect diallers.
It has been independently certified as compliant to the highest level of security available – Grade 4, ATS6 - within the EN50131 standard for alarm systems.
The IRIS system is unique in its ability for the polling frequency to be varied which means that the polling profile can be adjusted as necessary to take into account the grade of security required and the traffic bandwidth available.
Key features are:
Independently certified as compliant with EN50131-1 Grade 3 ATS configuration SP6 over Ethernet and ATS –
SP5 over GPRS for single path Ethernet and DP4 for dual path communications.
After initial installation all backup or alternative IP addresses for the Polling engines (main & backup) are
downloaded to the IRIS Connect dialler over the polling communications.
All polling and alarms are authenticated by the receiver (Polling Engine) using the secure and sophisticated
‘Challenge Handshake’ mechanism as used in military and credit card applications. Each remote IRIS dialler
proves its authenticity using a 256 bit security key. A new random number generated by the receiver (Polling Engine) is used for every poll so it is not possible to substitute the dialler using playback or sequence prediction.
Unlike other systems each dialler can have a unique security key which can be changed at the monitoring centre
any time as required. For additional security the installer never needs to load the key or be aware of what it is.
Also unlike other systems, the polling frequency is not fixed and can be varied by the monitoring centre at any
time, from a period of 10 seconds for high security systems down to once a week for low security systems. This means that polling rates can be optimised to deliver the grade of service required and minimise the bandwidth required.
Polling and alarms are carried over the TCP/IP protocol that gives end-to-end error protection. This removes the
possibility with other protocols such as UDP that data packets are lost or re-sequenced in the network leading to false alarms.
All polling and alarms are outbound from the dialler location to the monitoring centre and do not require the IP
address of the dialler to be known. No special set-up is required at the customer’s router, such as port mapping for incoming calls. This feature is essential for operation with networks with dynamic addressing and standard GPRS/3G networks.
Background communication path polling is also configurable at the monitoring centre and enables the IRIS
dialler to periodically poll over the backup communication path, and any faults with this communication will be reported back to the IRIS Secure Apps system.
Each poll transaction is very small and with the authentication protocol is only about 500 bytes of data,
including all traffic in both directions. For fixed line IP networks there are no traffic costs.
Total traffic is proportional to the polling frequency. For example, at 10 second poll 180K bytes per hour and at 3 minutes polling this would reduce substantially to only 10K bytes per hour.
Even with tariffed networks such as GPRS/3G, and when running at a polling rate suitable for the highest level of security, a typical cost is only a few Euros per month. For GPRS/3G in many cases the level of traffic falls within the free bandwidth that comes with the SIM card contract and will effectively be at no cost.
Page 4 of 40 IRIS Connect Series Engineering Manual Version 1.8
3. Product Features
Features
IRIS Connect
Solo
Duo
Fire retardant enclosure


NiMH battery backup
>15 hrs
>15 hrs
Wi-Fi


GPRS/3G
-

Dial capture


Relays
2
2
Inputs (Pins) 2 2
Serial RS485
Selectable
Selectable
Serial TTL
RS232 (BASIC)
Text messaging
-

Multi language menus


VoIP & SIP services


Option available on request
4G / CDMA
IRIS Connect Series Engineering Manual Version 1.8 Page 5 of 40
LED Colour
Indication
Red Flashing
Default state not currently configured
Red Constant
Wi-Fi successfully connected but still outstanding faults
Blue Flashing
In Access point mode (AP) for configuration but with no current connection
Blue Constant
In Access point mode for configuration and a device is connected (AP)
Green Constant
Communicating and no current faults (flickers on every poll)
DC power
Pin inputs Relays RS232
RS485
Dial capture port
RJ45/RJ11 and
screw terminals
SIM card
holder
GPRS/3G
antenna
Serial
(TTL)
Battery case
Wi-Fi
antenna
Serial
selection
header
SYS LED
AP
button
Release
clip
Release
clip
Micro
USB
4. Package Contents
Contents dependent on model type:
Dialler board in plastic housing 3 x screws and plugs for fixing the housing to a flat surface 2 x screws and washers for fixing PCB to plastics RJ11 cable 18k Ohms sense resistor
Already fitted on dialler board
GPRS /3G antenna (IRIS Connect Duo) Wi-Fi antenna
5. Board Configuration
IRIS Connect
SYS LED
Page 6 of 40 IRIS Connect Series Engineering Manual Version 1.8
6. Before You Start
Dialler account number
Monitoring centre IP address
Network name (SSID)
Security type (WEP/WPA/WPA2)
Password
Access Point Name (APN)
User Name (USR)
Password (PWD)
SIM Pin
Monitoring Centre (ARC)
Make sure that the monitoring centre to which the IRIS Connect device will send alarm signals is equipped with the appropriate IRIS Secure Apps receiving system. The following information should be obtained from the monitoring centre.
Wi-Fi Connection Details
The customer’s Wi-Fi network details are required in order to connect the IRIS Connect and your configuration device (e.g. Smart Phone). The following information should be obtained from the customer.
GPRS/3G SIM Card and Access Point Name
If the installation uses GPRS/3G then a SIM card will be required. The IRIS Connect will also need to be given a GPRS/3G ‘Access Point Name’ (APN) and other possible configurations as shown below. These can be obtained from the SIM card provider.
IRIS Connect Series Engineering Manual Version 1.8 Page 7 of 40
Fixing Screw
Fixing Screw
7. Installing the IRIS Connect Dialler
Use the following procedure to install your IRIS Connect dialler:
Mounting
Choose a suitable location, taking into consideration the routing of both power and dialler interface cables. To remove the cover push the two release prongs on the underside of the plastic case as indicated on the back of the case.
Once released, lift the lid slightly and push up until lid comes off, remove the dialler PCB (retained by two clips to left and right off the board). Position the housing on the wall and drill three holes. Feed the cables through the opening at the base of the plate, or via the ‘knockouts’, and secure the plate to the wall with the three screws supplied.
Slide the PCB back into the top retainers and within the side pillar and then gently secure the dialler back into place using the release clips.
Secure the bottom part of the PCB using the 2 screws and washers supplied as shown in the image below:
Power
The IRIS Connect dialler can be powered from a separate or Aux 9-17V DC power supply specified to deliver up to 1A current and can either use DC jack (centre positive polarity as shown below) or screw terminals indicated in Section 5
Board Configuration.
Note: For Radio & Telecoms Terminal Equipment Directive compliance the power cable must be no longer than 3 meters in length.
Fit the power cable. DO NOT APPLY POWER TO THE DIALLER UNTIL INDICATED.
Backup Batteries (optional)
IRIS Connect series has a battery backup capability and is designed to continue reporting to the IRIS Secure Apps System at the monitoring centre to maintain confidence of link status in the case of a failure of the main power source. The design provides over 15 hours battery support with 15 minute polling across either Wi-Fi or GPRS/3G. Should the polling period be shortened or other activities such as alarm alerting by the panel, then the 15 hours standby may be shortened.
IRIS Connect Solo:
If required please fit the batteries at this point.
IRIS Connect Duo using GPRS/3G communications:
If batteries are required DO NOT FIT until indicated in Section 7.9 Configuration.
Batteries must be approved to IEC61951-2 (EN61951-2).
The IRIS Connect requires 4 x 1.5V NiMh AA size rechargeable batteries (not included).
Recommended manufacturers/types are:
GP ReCyko 210AAHCB Annsman maxE 2100
Note: Other battery types – including non-rechargeable batteries – must not be used.
The required battery capacity is 2000mAH minimum and ideally they should feature low self-discharge.
Maximum time to recharge to 80% = 32 Hours.
Overvoltage protection is triggered at 6.5V DC, with a deep discharge protection of 4V DC.
Note: System standby life and battery life can be reduced if lower quality batteries are fitted, this is not recommended.
Page 8 of 40 IRIS Connect Series Engineering Manual Version 1.8
Connections
IRIS RS485 Screw terminal
To
Galaxy Data Bus Terminal
0V (Power)
Galaxy (-)
VIN (Power)
Galaxy (+)
A
Galaxy (A)
B
Galaxy (B)
IRIS RS485 screw terminals
To
Risco Bus1 terminal
0V (Power)
COM
VIN (Power)
AUX
A
YEL
B
GRN
Connect cables to the PCB for your system as shown on in Section 5 Board Configuration:
Wi-Fi: Wi-Fi (wireless) antenna already fitted to board. GPRS/3G enabled systems (IRIS Connect Duo): GPRS/3G antenna already fitted to board.
Note: An external GPRS/3G antenna can be fitted if required.
Dial capture port (optional and for more information see section below). 2 x Pin inputs (optional and for more information see section below).
Optional Serial Connection
The following 3 connections are optional and depend on the panel connection method to be used. Use the ‘Serial Selection Header and put the Jumper link on the option required.
RS485 currently available for Honeywell Galaxy data bus (Alarms and Upload/download) or Risco ProSys bus
(Upload/download) connections (optional).
Serial (TTL) currently available for Texecom Com1 connections (optional). RS232 screw terminal (optional).
Note 1: For Radio & Telecoms Terminal Equipment Directive compliance any interconnecting cable (Dial capture, Pin Inputs or Serial connection) must be no longer than 3 meters in length.
RS485 Connections (Honeywell Galaxy and Risco ProSys)
You can use the screw terminal blocks or the 4 Pin Headers (Molex).
If using the screw terminals the connections are:
IRIS Connect to Honeywell Galaxy panels
IRIS Connect to Risco ProSys panels
TTL Connections (Texecom Premier Range)
Can be ordered from Chiron
Description = Texecom RS232 Lead
Part No = Tex600
IRIS Connect Series Engineering Manual Version 1.8 Page 9 of 40
Reference
ground pins
Pin inputs
1
2
4K7 Resistor
15K Resistor
1
2
Reference
ground pins
Pin inputs
GPRS/3G SIM Card (IRIS Connect Duo only)
DO NOT FIT SIM card until after you have performed the GPRS/3G Network Scan detailed in the Section 7.9
Configuration you will be prompted when to insert the SIM card.
Dial Capture
Dial capture enabled systems: Connect either the dial port RJ45 or the 2 dial screw terminals with the supplied RJ11 dialler cable to the alarm panel dialler telecoms line connection. If the alarm panel has screw connections, cut the connector off the cable and strip the cable using the 2 inner wires.
Note: Polarity is not important in this instance.
Fit the supplied 18K sense resistor in parallel with the dialler output of the alarm panel, at the alarm panel end of the cable.
Note: This resistor enables the dialler to detect cable faults and/or tampers and must be fitted at the alarm panel end of the cable to function correctly, the monitoring centre will also need to enable the dial port monitoring from the IRIS Secure Apps software to receive alarm notifications.
Pin Inputs
The IRIS Connect dialler has 2 Pin inputs that can be used to generate alarm messages. These can be:
Text messages via SMS (GPRS/3G). SIA, Contact ID or Fast Format alarm messages over IP to the monitoring centre.
Note: These pin alarm inputs can also be used when the dialler is directly connected to an alarm panel via the dial capture, serial or RS485 connections.
Via Open/Close Contact Source
Each pin input is designed to be connected in a loop via an open/close contact source from an alarm panel, or other device, to a reference ground pin available on the IRIS dialler, as shown opposite.
Opening the contact (i.e. loop is open circuit) generates an alarm signal. Closing the contact generates the equivalent restore signal.
Via Sense Resistors
It is also possible to link the contacts to the IRIS dialler via sense resistors so that an open or short circuit tamper on the loop can be detected and the monitoring centre alerted. In this case, the connections should be made as shown opposite.
Note: For this feature to work correctly it is essential that the resistors are connected at the contact end of the loop and not the dialler end. The monitoring centre must also enable the monitoring of this facility on the dialler within the IRIS Secure Apps receiving system.
Switch On and Test
To confirm power is applied, look for the indicator SYS LED flashing red on the IRIS Connect dialler board, top left hand corner.
Page 10 of 40 IRIS Connect Series Engineering Manual Version 1.8
Configuration
To configure your dialler, use any of the following methods:
Web browser via Wi-Fi. Alarm panel integration e.g. Honeywell Galaxy (RS485 connection) Texecom Premier range (Serial TTL
connection). Please refer to Section 7.10 “Panel configuration”.
Note: For connections to Honeywell Galaxy or Texecom Premier on the serial integration ensure that the alarm panel is configured first as this will transmit configuration to the IRIS Connect dialler.
For more details on the alarm panel integration download the full panel installation manual from
http://www.chironsc.com/downloads_security.html.
Connect the board’s Micro USB connector to a laptop / PC running the IRIS Toolbox software.
Download the IRIS Toolbox user guide from http://www.chironsc.com/downloads_security.html.
Defaulting
If at any point a complete default of the dialler is required, use the following procedure:
1. Completely power down the IRIS Connect by removing the power and one of the batteries (if fitted).
2. Now press and hold down the AP button.
3. Reconnect the batteries if needed and reapply power whilst still holding down the AP button for 10 seconds.
IRIS Connect Series Engineering Manual Version 1.8 Page 11 of 40
Configuration via Web Browser using Wi-Fi Connection
IRIS Connect dialler can be configured by the Wi-Fi connection and supports the following network security WEP/WPA/WPA2 using a standard Web browser from any smart phone / tablet or laptop device.
The IRIS Web browser interface currently supports the following operating systems. Please note below if any additional software is required to be installed:
Microsoft Windows based operating system (PC or laptop device) will require the initial installation of the Apple Bonjour service. This can be downloaded from the following link:
http://support.apple.com/kb/DL999
Android operating system and Microsoft Windows phones will require the IRIS Connect App.
Available for Windows Phone or Android from the App Store, simply search for 'IRIS Connect'.
Apple iOS
Apple iOS operation system will work using the Safari web interface and already has the Apple Bonjour service installed.
To initiate the Wi-Fi connection ensure that the IRIS Connect has power and the Wi-Fi antenna is connected and then press the button labelled AP on the IRIS Connect.
When the AP button is pressed the SYS LED will flash ‘blue’ to indicate AP mode has been activated and is awaiting a connection. You now have a 30 minute time window to search and find the IRIS Connect using either a smart phone, tablet or laptops Wi-Fi connect search function.
An ‘IRIS’ network should appear. Please connect to this which should turn the SYS LED solid ‘blue’ and using your web browser connect to the IRIS Connect web interface by browsing to ‘iris.local’.
Enter the default installer code: 111111 and then click Logon.
You will be prompted to change the password, please record the new password.
Enter and confirm a new password and press Submit.
Note: You are currently only communicating with the IRIS Connect and this is via its internal Wi-Fi Access Point.
The Main Menu is displayed.
Page 12 of 40 IRIS Connect Series Engineering Manual Version 1.8
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