Chevrolet IMPALA POLICE Owner Manual

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Chevrolet Impala Police Package - 2011

2011 Chevrolet Impala Police Package M

Keys, Doors and Windows . . . 1-1

Keys and Locks . . . . . . . . . . . . . . .1-1

Seats and Restraints . . . . . . . . . 2-1

Airbag System . . ..... . . . . . . . . . . 2-1

Instruments and Controls . . . . 4-1

Warning Lights, Gauges, and

Indicators . . . . . . . . . . . . . . . . . . . . 4-2

Lighting . . . . . . . . . . . . . . . . . . . . . . . 5-1

Exterior Lighting . . . . . . . . . . . . . . . 5-1

Driving and Operating . . . . . . . . 8-1

Driving Information . . . . . . . . . . . . . 8-1

Starting and Operating . . . . . . . . . 8-1

Towing . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Vehicle Care .. . . . . . . . . . . . . . . . . 9-1

Vehicle Checks. . . . . . . . . . . . . . . . 9-1

Wheels and Tires . . . . . . . . . . . . . . 9-1

Technical Data . . . . . . . . . . . . . . . 11-1

Vehicle Data. . . . . . . . . . . . . . . . . . 11-1

Special Equipment

Options . . . . . . . . . . . . . . . . . . . . . 15-1

SEO Standard Options . . . . . . . 15-2

SEO Available Options . . . . . . 15-11

Index . . . . . . . . . . . . . . . . . . . . . i-1

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Chevrolet Impala Police Package - 2011

ii Introduction

The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, IMPALA,
and the IMPALA Emblem are
trademarks and/or service marks
of General Motors LLC, its
subsidiaries, affiliates, or licensors.

Litho in U.S.A.
Part No. 20781562 A First Printing

The information in this manual
supplements the owner manual.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase
or due to changes subsequent to
the printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited” for
Chevrolet Motor Division wherever
it appears in this manual.

Keep this manual in the vehicle for
quick reference.

©

2010 General Motors LLC. All Rights Reserved.

Canadian Vehicle Owners

Propriétaires Canadiens

A French language copy of this
manual can be obtained from your
dealer or from:

On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:

Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207

1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com

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Chevrolet Impala Police Package - 2011

Using this Supplement

This supplement contains
information specific to the unique
components of the vehicle. It does
not explain everything you need to
know about the vehicle. Read this
supplement along with the owner
manual to learn about the vehicle's
features and controls.

Index

A good place to look for what you
need is the Index in back of this
supplement. It is an alphabetical list
of what is in the supplement, and
the page number where you will
find it.

Introduction iii

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Chevrolet Impala Police Package - 2011

iv Introduction

2 NOTES

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Chevrolet Impala Police Package - 2011

Keys, Doors and Windows 1-1

Keys, Doors and Windows

Keys and Locks

Specific Cylinder Unit for Single

Key - Random Code

System . . . . . . . . . . . . . . . . . . . . . . 1-1

Keys and Locks

Specific Cylinder Unit for Single Key - Random Code System

If the vehicles are equipped with
one of these options, the entire fleet
of vehicle locks can be operated
with one key.

.

SEO 6E2-Specific Fleet
Key Code

.

SEO 6E8-Specific Fleet
Key Code

The vehicle will be equipped with a
standard production random key
code if one of the optional fleet
codes was not ordered.

For specific key code information,
contact your dealer.

The vehicle will be equipped with a
key cylinder in the ignition lock, the
driver door, and trunk lid. Remote
keyless entry (RKE) is a standard
feature and operates all other doors
and the trunk lid. Six additional RKE
transmitters may have been ordered
with your vehicle. See your dealer
for additional information regarding
availability of more RKE units for the
vehicle.

The RKE transmitter for the police
vehicle has the vehicle locator/panic
alarm button disabled. The horn will
not sound and the exterior lights
will not flash when the button is
pressed.

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Chevrolet Impala Police Package - 2011

1-2 Keys, Doors and Windows

Remote Keyless
Entry Transmitter
Programming – SEO AMF

Do not operate or program the
transmitters in the vicinity of other
vehicles that are in the keyless
entry program mode. This prevents
the programming of the transmitters
to the incorrect vehicle.

Up to eight transmitters may be
programmed to the RKE on police
package equipped vehicles. The
first four transmitters are given the
position of #1 - #4 in the RKE. Any
further transmitters will also be
assigned to position #4.

Verify that the proper transmitters
are learned to the vehicle. Do not
learn a transmitter with a remote
start button to a vehicle that does
not have remote start.

For the proper procedure to be used
for learning transmitters, see your
dealer.

Trunk Lid Keylock Cylinder

The vehicle has a keylock cylinder
in the trunk lid.

If the vehicle is equipped with the
theft-deterrent system (Option UA6),
an audible alarm will occur when
the key is used to open the trunk
instead of the remote keyless entry
(key fob). See your dealer to disable
the audible alarm.

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Chevrolet Impala Police Package - 2011

Seats and Restraints 2-1

Seats and Restraints

Airbag System

Questions and Answers About

Airbags and Specialty Law

Enforcement Vehicles . . . . . . . 2-1

Notices for Customer Installed

Equipment . . . . . . . . . . . . . . . . . . . 2-3

Airbag Deployment

Diagrams . . . . . . . . . . . . . . . . . . . . 2-4

Airbag System

Questions and Answers About Airbags and Specialty Law Enforcement Vehicles

Q: Can equipment such as radar

devices, video cameras, and
radio trees be mounted in a
specialty vehicle equipped
with a right front passenger
frontal airbag?

A: Yes, but care must be taken to

properly mount the equipment
outside of the airbag
“deployment zone.”

Q: What is the airbag

“deployment zone”?

A: The term “deployment zone”

describes the space an airbag
takes up when fully inflated.
Airbags need room to work
properly, and anything in the
“deployment zone” — such as

improperly mounted
equipment — can greatly affect
the performance of the airbag.

WARNING

{

Airbags inflate with great force,
faster than the blink of an eye. No
objects, such as shotguns, should
be placed over or near the airbag
covers. Equipment mounted too
close to an inflating airbag could
break and become a dangerous
projectile in a crash, causing
injury to the vehicle's occupants.
Also, an object too close to an
inflating airbag could prevent the
airbag from operating properly.
If this ever happens, the airbag
would not be able to protect
occupants the way it was
designed to. To help prevent
injury and to allow the airbag to
perform as it was designed, do
not mount equipment inside the
airbag deployment zone.

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Chevrolet Impala Police Package - 2011

2-2 Seats and Restraints

Q: How can I identify the airbag

“deployment zone” in my
vehicle?

A: See Airbag Deployment

Diagrams on page 2‑4 or more
information. The diagrams
provide the approximate
dimensions of the “deployment
zones” for your specialty vehicle.
Before doing any service work,
including the installation of any
equipment, consult the
appropriate service manual.

Q: Is it possible to shield

equipment so it does not
interfere with airbag
deployment?

A: While shielding may protect

certain equipment from being
damaged or dislodged, it may
also negatively affect how an
airbag inflates. Therefore,
we cannot recommend the
placement of any equipment in
the deployment zone, even
when shielding.

Q: Can the installation of push

bumpers on the front end of
the vehicle affect the
deployment of the airbag?

A: It is not likely that installing push

bumpers will affect sensing for
the airbag as long as the vehicle
structure itself is not modified.
GM is not aware of any adverse
defects from the many push
bumpers that have been
installed on current model GM
police vehicles with airbags.

Q: Is there anything I might add

to the front or sides of the
vehicle that could keep the
airbags from working
properly?

A: Yes. If you add things that

change your vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Also, the
airbag system may not work

properly if you relocate any of
the airbag sensors. If you have
any questions about this, you
should contact Customer
Assistance before you modify
your vehicle. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedures in the
owner manual. See “Customer
Satisfaction Procedure” in the
owner manual Index.

The service manual has information
about the location of the airbag
sensors, sensing and diagnostic
module, and airbag wiring. See
“Service Publications Ordering
Information” in the owner manual.

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Chevrolet Impala Police Package - 2011

Seats and Restraints 2-3

Notices for Customer Installed Equipment

Read the following notices before
installing equipment on the specialty
vehicle.

Notice: GM-approved service
procedures must be followed
to remove and reinstall the
instrument panel to the pad in
order to ensure proper airbag
deployment.

Notice: Equipment mounted to
the instrument panel top pad
must not exceed 8.0 lb (3.6 kg).

Notice: In order not to restrict
upward movement of the driver's
side instrument panel top pad
when the airbag deploys,
equipment should be securely
mounted only to the top pad.

Notice: Do not place equipment
on the passenger's side of the
instrument panel top pad because
the edge of it rises when the
airbag deploys.

Notice: Do not mount equipment
on the passenger side of the
instrument panel top pad
deployment zone. Equipment
should not be mounted on or
around the passenger airbag
opening because of a deploying
airbag. To allow the airbag to
perform as it was designed, do
not mount equipment inside the
airbag deployment zone.

Notice: Passenger airbag
contacts inside rearview mirror
at the beginning of deployment.
Video cameras and other small
equipment should be securely
mounted outside the airbag zone.

Notice: The police vehicle has
roof-rail airbags. Do not mount
a security barrier such that the
ends of the barrier or brackets
are within the roof-rail
deployment zones.

Notice: Avoid installing wiring for
roof-rail emergency lighting or
radio antennas that may restrict
the proper deployment of the
roof-rail airbags.

Notice: The police vehicle
has seat‐mounted side impact
airbags for the driver and
passenger front seat positions.
Restricting the cover from
opening prevents proper
deployment of the seat‐mounted
side impact airbag. Do not cover
or restrict the seat‐mounted side
impact airbag cover located on
the outboard side of the seatback.

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Chevrolet Impala Police Package - 2011

2-4 Seats and Restraints

Airbag Deployment Diagrams

Top View of Instrument Panel and Approximate Deployment Area of the Airbag Zone

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Chevrolet Impala Police Package - 2011

Seats and Restraints 2-5

A. Shift Selector Arc

B. Driver Side Door

C. Front of Steering Wheel (In

Maximum Downward Position)

D. Driver Airbag Deployment Zone

E. Driver Centerline (Also See

Side View)

F. Vehicle Centerline

G. Inside Rearview Mirror

H. Passenger Centerline (Also See

Side View)

I. Passenger Airbag

Deployment Zone

J. Approximate Maximum

Dimension of Inflated Airbag

K. Passenger Side Door

L. Rear Edge of Instrument Panel

Top Pad

M. Zone from Instrument Panel

Top to Windshield

See Notices for Customer Installed
Equipment on page 2‑3 or more
information.

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2-6 Seats and Restraints

D. Top of Instrument Panel

E. Passenger Seat in Foremost

Position

F. Passenger Seat in Rearmost

Position

See Notices for Customer Installed
Equipment on page 2‑3 or more
information.

Side View of Driver Side Airbag

Deployment Zone – Centerline

of Driver

A. Driver Airbag Deployment Zone

B. Top of Windshield

C. Front of Steering Wheel

(Maximum Downward Position)

D. Top of Instrument Panel

See Notices for Customer Installed
Equipment on page 2‑3 or more
information.

Side View of Passenger Side

Airbag Deployment

Zone – Centerline of Passenger

A. Passenger Airbag

Deployment Zone

B. Top of Windshield

C. Inside Rearview Mirror

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Chevrolet Impala Police Package - 2011

Roof Rail and Seat‐mounted Side Impact Airbags Maximum Deployment

Zone – Driver Side Shown, Passenger Side Similar

Seats and Restraints 2-7

E. Forward Airbag Tether Line

F. Seat‐mounted Side Impact

Airbag Deployment Zone

G. Door Handle Front End

H. Groove in Front Door Armrest

I. Pillar Trim

J. Approximate Shape of

Deployed Airbag at
Maximum Size

K. Bottom of Deployment Zone

L. Bottom of Door Windows

See Notices for Customer Installed
Equipment on page 2‑3 or more
information.

A. Top of Deployment

Zone – Along Roof Rail at
Edge of Headliner

B. Airbag Inflator Location on Sail

Panel

C. Back of Deployment Zone – At

Rear of Quarter Window

D. Front of Deployment Zone – At

Front of Outside Mirror Patch

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Chevrolet Impala Police Package - 2011

2-8 Seats and Restraints

Roof Rail and Seat‐mounted Side Impact Airbags Driver and Passenger

Deployment Zones – View from Rear Seat

G. Seat Centerline

H. Bottom of Door Windows

I. Seat‐mounted Side Impact

Airbag Deployment
Zone – Front Seat

J. Groove in Front Door Armrest

See Notices for Customer Installed
Equipment on page 2‑3 or more
information.

A. Edge of Headliner

B. Underside of Headliner

C. Roof Rail Airbag

Deployment Zone

D. Inner Center Pillar Trim

E. Headrest

F. Inner Door Pad

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Instruments and Controls

Warning Lights, Gauges, and
Indicators

Instrument Cluster . . . . . . . . . . . . 4-2

Instruments and Controls 4-1

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Chevrolet Impala Police Package - 2011

4-2 Instruments and Controls

Warning Lights, Gauges, and Indicators

Instrument Cluster

English Certified Cluster, Metric Similar

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Chevrolet Impala Police Package - 2011

The words CERTIFIED
SPEEDOMETER will flash in the
Driver Information Center (DIC)
display for approximately
two seconds when the engine is
started. The DIC can be set to
display digital vehicle speed while
the vehicle is being driven. See your
owner manual for more information
on the DIC.

Instruments and Controls 4-3