Chevrolet Impalalimited 2014 Owner's Manual

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

2014 Chevrolet Impala Owner Manual M

Information Provided by:

In Brief . . . . . . . . . .. . . . . . . . . . .. . . 1-1

Instrument Panel . . . . . . . . . . . . . . 1-2

Initial Drive Information . . . . . . . .1-4

Vehicle Features. . . . . . . . . . . . .1-18

eAssist Features . . . . . . . . . . . . . 1-23

Performance and

Maintenance . . . . . . . . . . . . . . . . 1-25

Keys, Doors, and

Windows . . .. . . . . . . . . . . . . . . . . 2-1

Keys and Locks . . . . . . . . . . . . . . .2-1

Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Vehicle Security. . . . . . . . . . . . . . 2-16

Exterior Mirrors . . . . . . . . . . . . . . . 2-19

Interior Mirrors . . . . . . . . . . . . ... .2-20

Windows . . . . . . . . . . . . . . . . . . . . . 2-21

Roof . . . . . . . . . . . . . .. . . . . . . . . . . . 2-23

Seats and Restraints . . . . . . . . . 3-1

Head Restraints . . . . . . . . . . . . . . . 3-2

Front Seats . . . . . . . .. . . . . . . . .. . . 3-4

Rear Seats . . . . . . . . . . . . . . . . . . .3-11

Safety Belts . . . . . . . . . . . . . . . . . .3-13

Airbag System . . . . . . . . . . . . . . ..3-20

Child Restraints . . . . . . . . . . . . . . 3-34

Storage . ... . . . . . .. . . . . . . . . . . . . 4-1

Storage Compartments . . . . . . . . 4-1

Additional Storage Features . . . 4-3

Instruments and Controls . . . . 5-1

Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2

Warning Lights, Gauges, and

Indicators . . . . . . . . . . . . . . . . . . . . 5-8

Information Displays . . . . . . . .. . 5-26

Vehicle Messages.. . . . . . . . . . . 5-30

Vehicle Personalization.. . . . . . 5-40

Universal Remote System . . . . 5-46

Lighting . . ... . . . . . . . . . . .. . . . . . . 6-1

Exterior Lighting . . . . . . . . . . . . . . . 6-1

Interior Lighting . . . . . . .. . . . . . .. . 6-4

Lighting Features . . . . . . . . . . . . . . 6-5

Infotainment System . . . . . . . . . 7-1

Introduction . . . . . . . . . .. . . . . . . . . . 7-1

Radio . . . . . . . . . . ... . . . . . . . . . . . ..7-7

Audio Players . . . . . . . . . . . . . . . . 7-12

Phone . . . . . . . . . .. . . . . . . . . .. . . . 7-18

Trademarks and License

Agreements . . . . . . . . . .. . . . . . . 7-29

Climate Controls . . . . . . . . . . . . . 8-1

Climate Control Systems . . . . . . 8-1

Air Vents.. . . . . . . . . . . . . . . . . . . . . . 8-7

Maintenance . . . . . . . . . . . ... . . . . . 8-8

Driving and Operating . . . . . . . . 9-1

Driving Information . . . . . . . . . . . . . 9-2

Starting and Operating . . . . . . . 9-15

Engine Exhaust . . . . . . . . . . . . . . 9-26

Automatic Transmission . . . . . .9-27

Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30

Ride Control Systems . . . . . . . .9-33

Cruise Control . . . . . . . .. . . . . . . . 9-35

Driver Assistance Systems . . . 9-45

Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56

Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61

Conversions and Add-Ons . . . 9-66

Vehicle Care . . . . . . . . . . . . . . . .. 10-1

General Information . . . . . . . . . .10-2

Vehicle Checks.. . . . . . . . . . . . . . 10-3

Headlamp Aiming . . . . . . . . . . . 10-30

Bulb Replacement . . . . . . . . . . 10-31

Electrical System . . . . . . . . . . . . 10-35

Wheels and Tires . . . . . . . . . . . 10-42

Jump Starting . . . . . . . . . . . . . . . 10-71

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

2014 Chevrolet Impala Owner Manual M

Information Provided by:

Towing the Vehicle . . . . . . . . . . 10-75

Appearance Care . . . . . . . . . . .10-77

Service and Maintenance . . . 11-1

General Information . . . . . . . . . . 11-1

Maintenance Schedule . . . . . . .11-2

Special Application

OnStar . . . . . . .. . . . . . . . . . . . . . . . 14-1

OnStar Overview.. . . . . . . . . . . . 14-1

OnStar Services . . . . . . . .. . . . . . 14-2

OnStar Additional

Information . . . . . . . . . . . . ... . . . 14-5

Index . . . . . . . . . . . . . . . . . . . . . i-1

Services . . . . . . . . . . . . . . . . . . . . 11-8

Additional Maintenance

and Care . . . . . . . . .. . . . . . . . . . . 11-9

Recommended Fluids,

Lubricants, and Parts . . . . . . 11-12

Maintenance Records . . . . . . . 11-15

Technical Data . . . . . . ......... 12-1

Vehicle Identification.. . . . . . . . 12-1

Vehicle Data. . . . . . . . . . . . . . . . . . 12-2

Customer Information . . . . . . . 13-1

Customer Information . . . . . . . . 13-1

Reporting Safety Defects . . . . 13-12

Vehicle Data Recording and

Privacy . . .. . . . . . . . . . . . . . . . . 13-13

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 1/7/14

Introduction iii

Information Provided by:

This manual describes features that may or may not be on your specific vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual.

The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, IMPALA, and the IMPALA Emblem are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors.

Please refer to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle. For vehicles first sold in Canada, substitute the name "General Motors of Canada Limited" for Chevrolet Motor Division wherever it appears in this manual.

Keep this manual in the vehicle for quick reference.

Litho in U.S.A. Part No. 22825342 C Third Printing

Canadian Vehicle Owners

Propriétaires Canadiens

A French language manual can be obtained from your dealer, at www.helminc.com, or from:

On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse savant:

Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170

Using this Manual

To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

iv Introduction

Information Provided by:

Danger, Warnings, and Cautions

Danger

{

Text marked { Danger provides

information on risk of fatal injury. Disregarding this information may endanger life.

Warning

{

Text marked { Warning provides

information on risk of accident or injury. Disregarding this information may lead to injury.

Caution

{

Text marked { Caution provides

information that may indicate a hazard that could result in injury or death. It could also result in possible damage to the vehicle.

A circle with a slash through it is a safety symbol which means “Do Not,” “Do not do this,” or “Do not let this happen.”

Symbols

The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or

information relating to a specific component, control, message, gauge, or indicator.

M : This symbol is shown when

you need to see your owner manual for additional instructions or information.

* : This symbol is shown when

you need to see a service manual for additional instructions or information.

Vehicle Symbol Chart

Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index.

9 : Airbag Readiness Light G : Air Conditioning

Refrigerant Oil

! : Antilock Brake System (ABS) g : Audio Steering Wheel Controls

or OnStar

$ : Brake System Warning Light

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

" : Charging System

Information Provided by:

I : Cruise Control

B : Engine Coolant Temperature

O : Exterior Lamps

g : First Responder

. : Fuel Gauge

+ : Fuses

3 : Headlamp High/Low-Beam

Changer

( : Heated Steering Wheel j : LATCH System Child

Restraints

* : Malfunction Indicator Lamp : : Oil Pressure O : Power

/ : Remote Vehicle Start

> : Safety Belt Reminders

7 : Tire Pressure Monitor

d : Traction Control/StabiliTrak

M : Windshield Washer Fluid

Introduction v

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vi Introduction

Information Provided by:

2 NOTES

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In Brief 1-1

Information Provided by:

In Brief

Instrument Panel

Instrument Panel . . . . . . .. . . . . . . 1-2

Initial Drive Information

Initial Drive Information . . . . . . . . 1-4

Remote Keyless Entry (RKE)

System . . . . . . .. . . . . . . . . . . . . . . 1-4

Remote Vehicle Start . . . . . . . . . 1-5

Door Locks . . . . . . . . . . . . . . . . . . . 1-6

Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Windows . . . . . . . . . . . . . . . . . . . . .. 1-7

Seat Adjustment . . . . . . . . . . . . . . 1-8

Memory Features . . . . . . . . . . . . 1-10

Second Row Seats . . . . . . . . . . 1-10

Heated and Ventilated

Seats . . . . . . . . . .... . . . . . . . . . . 1-11

Head Restraint

Adjustment . . . . . . . . . . . . . . . . . 1-11

Safety Belts . . . . . . . . .. . . . . . . . . 1-11

Passenger Sensing

System . . . . . . . . .. . . . . . . . . . . . 1-12

Mirror Adjustment . . . . . . . . . . . . 1-12

Steering Wheel

Adjustment . . . . . . . . . . . . . . . . . 1-13

Interior Lighting . . . . . . . . . . . . . . 1-13

Exterior Lighting . . . . . . . . . . . . . 1-14

Windshield Wiper/Washer .... 1-15

Climate Controls . . . . . .. . . . . . . 1-16

Transmission . . . . . . . . . . . . . . . . 1-17

Vehicle Features

Radio(s) . . . . . .. . . . . . . . . . . . . . . 1-18

Satellite Radio . . . . . . . . . . . . . . . 1-18

Portable Audio Devices . . . . . . 1-18

Bluetooth

Steering Wheel Controls . . . . . 1-19

Cruise Control . . . . . . . . . . . . . . . 1-20

Infotainment System . . . . . . . . . 1-20

Driver Information

Center (DIC) . . . . . . . . . . . . . . . 1-20

Forward Collision Alert (FCA)

System . . . . . . . . .. . . . . . . . . . . . 1-21

Lane Departure

Warning (LDW) . . . . . . . . . ... . 1-21

Side Blind Zone

Alert (SBZA) . . . . . . . . . . . . . . . 1-21

Rear Vision

Camera (RVC) . . . . . . . . . . . . . 1-21

. . . . . . . . . . . . . . . . . . . 1-19

Ultrasonic Parking Assist . . . . 1-21

Power Outlets . . . . . . . . . . . . . . . 1-22

Universal Remote System . . . 1-22

Sunroof . . . . . . . . . . . . . . . . . . . . .. 1-22

eAssist Features

eAssist®Overview . . . . . . . . . . . 1-23

High Voltage Safety

Information . . . . . . . . . . . . . . . . . 1-24

Automatic Engine Start/Stop

Feature . . . . . . . . . . . . . . . . . .... 1-24

Regenerative Braking . . . . . . . . 1-25

Battery .... . . . . . . . . . . . . . . .. . . . 1-25

Service . . . . . . . . . . . . . . . . . . . . . . 1-25

Performance and Maintenance

Traction Control/Electronic

Stability Control . . . . . . . . . . . . 1-25

Tire Pressure Monitor . . . . . . . . 1-26

Engine Oil Life System . . . . . . 1-26

E85 or FlexFuel . . . . . . . . . ..... 1-27

Driving for Better Fuel

Economy .... . . . . . . . . . . . . . . . 1-27

Roadside Assistance

Program . . . . . . . . . . .... . . . . . . 1-27

OnStar

. . . . . . . . . . . . . . . . . . . . . 1-28

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1-2 In Brief

Information Provided by:

Instrument Panel

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In Brief 1-3

Information Provided by:

1. Instrument Panel Illumination Control on page 6-4.

2. Air Vents on page 8-7.

3. Trunk Release. See Trunk on page 2-14.

Parking Assist Button. See

Assistance Systems for Parking or Backing on page 9-46 (If

Equipped).

Lane Departure Warning (LDW) Button. See Lane Departure Warning (LDW) on page 9-54.

4. Turn Signal Lever. See Turn and

Lane-Change Signals on page 6-3.

5. Instrument Cluster on page 5-9.

Driver Information Center (DIC) on page 5-27.

6. Windshield Wiper/Washer on page 5-4.

7. Hazard Warning Flashers on page 6-3.

8. Light Sensor. See Automatic Headlamp System on page 6-2.

9. Storage Area with USB Port Inside (If Equipped). See

Instrument Panel Storage on page 4-1 and USB Port on page 7-14.

10. Infotainment on page 7-1.

11. CD Player on page 7-12.

12. Electric Parking Brake. See

Parking Brake on page 9-31.

13. Data Link Connector (Out of

View). See Malfunction Indicator Lamp on page 5-17.

14. Hood Release. See Hood on

page 10-4.

15. Instrument Panel Storage on

page 4-1 (If Equipped).

Fuse Cover. See Instrument

Panel Fuse Block on page 10-40.

16. Cruise Control on page 9-35 (If Equipped).

Adaptive Cruise Control on page 9-37 (If Equipped).

Heated Steering Wheel on page 5-3 (If Equipped).

Forward Collision Alert (FCA) System on page 9-48 (If

Equipped).

17. Steering Wheel Controls on page 5-3 (Out of View).

18. Steering Wheel Adjustment on page 5-2.

19. Horn on page 5-3.

20. Steering Wheel Controls on page 5-3.

Driver Information Center Buttons. See Driver Information Center (DIC) on page 5-27.

21. Ignition Positions (Keyless

Access) on page 9-15 or Ignition Positions (Key Access) on page 9-17.

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1-4 In Brief

Information Provided by:

22. Shift Lever. See Automatic Transmission on page 9-27.

23. Heated and Ventilated Seats on page 1-11 (If Equipped).

24. Traction Control/Electronic Stability Control on page 9-33.

25. Storage Area with Accessory Power Outlet Inside. See

Center Console Storage on page 4-2 and Power Outlets on page 5-6.

26. Climate Control Systems on page 8-1.

Dual Automatic Climate Control System on page 8-3.

Initial Drive Information

This section provides a brief overview about some of the important features that may or may not be on your specific vehicle.

For more detailed information, refer to each of the features which can be found later in this owner manual.

Remote Keyless Entry (RKE) System

The RKE transmitter may work up to 60 m (197 ft) away from the vehicle.

The RKE transmitter can have one of these two symbols for the remote trunk release.

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

With Remote Start Shown

Information Provided by:

Press the button to extend the key. The key can be used for all locks. This key is also used for the ignition, if the vehicle does not have pushbutton start.

K : Press to unlock the driver door

or all doors.

Q : Press to lock all doors.

Lock and unlock feedback can be personalized.

V or Y : Press and hold to

release the trunk.

7 : Press and release one time to

initiate vehicle locator. Press and hold for at least three seconds to sound the panic alarm. Press again to cancel the panic alarm.

In Brief 1-5

See Keys on page 2-1 and Remote Keyless Entry (RKE) System Operation on page 2-3.

Remote Vehicle Start

If equipped, the engine can be started from outside of the vehicle.

Starting the Vehicle

1. Aim the RKE transmitter at the vehicle.

2. Press and release

3. Immediately, press and hold for at least four seconds or until the turn signal lamps flash.

When the vehicle starts, the parking lamps will turn on and remain on as long as the engine is running. The doors will be locked and the climate control system may come on.

The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once.

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1-6 In Brief

Information Provided by:

Canceling a Remote Start

To cancel a remote start, do one of the following:

Aim the RKE transmitter at the vehicle and press and hold

until the parking lamps turn off.

Turn on the hazard warning flashers.

Turn the vehicle on and then back off.

See Remote Vehicle Start on page 2-9.

Door Locks

Keyless Access

If equipped, use the Keyless Access system to lock and unlock the door. When the doors are locked and the Remote Keyless Entry (RKE) transmitter is within 1 m (3 ft) of the driver door handle, press the lock/ unlock button. When unlocking from the driver door, the first press unlocks that door; press again within five seconds to unlock all

passenger doors. See Remote

Keyless Entry (RKE) System Operation on page 2-3.

This feature may be configured. See

Vehicle Personalization on page 5-40.

Key Cylinder Access

Use the key in the driver door. The key cylinder is covered by a cap. See Door Locks on page 2-10.

Inside the Vehicle

Push down on the door lock knob to lock that door. Pull once on the door handle to unlock the door and again to open the door. Press the power door lock switch to lock or unlock all doors. See Door Locks on

page 2-10 and Power Door Locks on page 2-12.

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In Brief 1-7

Information Provided by:

Power Door Locks

K : Press to unlock.

Q : Press to lock.

See Power Door Locks on page 2-12.

Trunk

To open the trunk:

Press | on the driver door.

Press and hold V or Y on

the RKE transmitter.

If equipped, press the touch pad on the underside of the trunk lid after unlocking all doors.

If equipped with Keyless Access, the RKE transmitter must be within 1 m (3 ft) of the trunk. Press the touch pad on the underside of the

trunk and lift to open. See Remote

Keyless Entry (RKE) System Operation on page 2-3.

When closing the trunk, use the pull cup.

See Trunk on page 2-14.

Windows

The power windows only operate with the ignition in ACC/ ACCESSORY or ON/RUN/START, or when Retained Accessory Power

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1-8 In Brief

Information Provided by:

(RAP) is active. See Retained Accessory Power (RAP) on page 9-24.

The power window switches on the driver door control all the windows. Each passenger door has a switch that controls only that window.

Press the switch to lower the window. Pull the switch up to raise it.

See Power Windows on page 2-21.

Seat Adjustment

Manual Front Seats

To adjust a manual seat:

1. Pull the handle at the front of the seat.

2. Slide the seat to the desired position and release the handle.

3. Try to move the seat back and forth to be sure it is locked in place.

Seat Height Adjuster

Press and hold the top or bottom of the switch to raise or lower the seat. Release the switch when the desired height is reached.

See Seat Adjustment on page 3-4.

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In Brief 1-9

Information Provided by:

Power Seats

To adjust the seat:

Move the seat forward or rearward by sliding the control forward or rearward.

Raise or lower the front part of the seat cushion by moving the front of the control up or down.

Raise or lower the seat by moving the rear of the control up or down.

Lumbar Adjustment

To adjust the lumbar support:

Press and hold the control forward to increase or rearward to decrease lumbar support.

Press and hold the control upward to raise or downward to lower the height of the lumbar support.

See Lumbar Adjustment on page 3-6.

See Power Seat Adjustment on page 3-5.

Reclining Seatbacks

Manual Reclining Seatbacks

To recline a manual seatback:

1. Lift the lever.

2. Move the seatback to the desired position, and then release the lever to lock the seatback in place.

3. Push and pull on the seatback to make sure it is locked.

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1-10 In Brief

Information Provided by:

To return the seatback to the upright position:

1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position.

2. Push and pull on the seatback to make sure it is locked.

Power Reclining Seatbacks

To adjust a power seatback:

Tilt the top of the control rearward to recline.

Tilt the top of the control forward to raise.

See Reclining Seatbacks on page 3-6.

Memory Features

If equipped, the "1," "2," SET, and

B (Exit) buttons on the driver door

are used to manually save and recall memory settings for the driver seat, outside mirrors, and power tilt and telescoping steering column (if equipped).

See Memory Seats on page 3-7 and

Vehicle Personalization on page 5-40.

Second Row Seats

The rear seatbacks can be folded down to increase cargo space.

See Rear Seats on page 3-11.

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In Brief 1-11

Information Provided by:

Heated and Ventilated Seats

C : If available, press to ventilate

the driver or passenger seat. A ventilated seat has a fan that pulls or pushes air through the seat. The air is not cooled.

An indicator light on the button turns on when the heated or ventilated seat is on.

See Heated and Ventilated Front Seats on page 3-10.

Head Restraint Adjustment

Heated and Ventilated Seat

Buttons Shown, Heated Seat

Buttons Similar

If available, the buttons are on the center console. To operate, the ignition must be on.

I : If available, press to heat the

driver or passenger seatback only.

J : Press to heat the driver or

passenger seat cushion and seatback.

Do not drive until the head restraints for all occupants are installed and adjusted properly.

To achieve a comfortable seating position, change the seatback recline angle as little as necessary while keeping the seat and the head restraint height in the proper position.

See Head Restraints on page 3-2 and Seat Adjustment on page 3-4.

Safety Belts

Refer to the following sections for important information on how to use safety belts properly:

Safety Belts on page 3-13.

How to Wear Safety Belts Properly on page 3-14.

Lap-Shoulder Belt on page 3-15.

Lower Anchors and Tethers for Children (LATCH System) on page 3-41.

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1-12 In Brief

Information Provided by:

Passenger Sensing System

United States

Canada

The passenger sensing system will turn off the front outboard passenger frontal airbag and knee airbag under certain conditions. No other airbag is affected by the passenger sensing system. See

Passenger Sensing System on page 3-27.

The passenger airbag status indicator lights on the overhead console when the vehicle is started. See Passenger Airbag Status Indicator on page 5-16.

Mirror Adjustment

Exterior Mirrors

1. Move the selector switch to L (Left) or R (Right) to choose the driver or passenger mirror.

2. Press one of the four arrows to move the mirror.

3. Move the selector switch to deselect the mirror.

The vehicle has manual folding mirrors. See Folding Mirrors on page 2-20.

) to

Interior Mirrors

Adjustment

Adjust the rearview mirror for a clear view of the area behind the vehicle.

Manual Rearview Mirror

For vehicles with a manual rearview mirror, push the tab forward for daytime use and pull it for nighttime use to avoid glare from the headlamps from behind. See

Manual Rearview Mirror on page 2-20.

Automatic Dimming Rearview Mirror

For vehicles with an automatic dimming rearview mirror, the mirror will automatically reduce the glare from the headlamps from behind. The dimming feature comes on

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

In Brief 1-13

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when the vehicle is started. See

Automatic Dimming Rearview Mirror on page 2-20.

Steering Wheel Adjustment

To adjust the steering wheel:

1. Pull the lever down.

2. Move the steering wheel up or down.

3. Pull or push the steering wheel closer or away from you.

4. Pull the lever up to lock the steering wheel in place.

Power Tilt Wheel

If equipped with this feature, press the control to move the steering wheel up and down or forward and rearward.

Do not adjust the steering wheel while driving.

Interior Lighting

Dome Lamps

The interior lamps control in the overhead console controls both the front and rear interior lamps.

To change the dome lamp settings, press the following:

OFF: Turns the lamp off, even when a door is open.

DOOR: The lamp comes on automatically when a door is opened.

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

1-14 In Brief

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ON: Turns the lamp on.

Reading Lamps

Front Reading Lamps

Rear Reading Lamps

There are front and rear reading lamps in the overhead console and the headliner.

# or $ : Press the button near

each lamp to turn it on or off.

Exterior Lighting

The exterior lamp control is on the turn signal lever.

There are four positions.

O : Turns off the exterior lamps.

The knob returns to the AUTO position after it is released. Turn to

O again to reactivate the

AUTO mode.

AUTO: Automatically turns the exterior lamps on and off, depending on outside lighting.

; : Turns on the parking lamps

including all lamps, except the headlamps.

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

2 : Turns on the headlamps

Information Provided by:

together with the parking lamps and instrument panel lights.

See:

Exterior Lamp Controls on page 6-1

Windshield Wiper/Washer

With the ignition in ACC/ ACCESSORY or ON/RUN/START, move the lever to select the wiper speed.

HI: Use for fast wipes.

LO: Use for slow wipes.

INT: Move the lever up to INT for

intermittent wipes, then turn the INT band up for more frequent wipes or down for less frequent wipes.

OFF: Use to turn the wipers off.

8 : For a single wipe, briefly move

the lever down. For several wipes, hold the lever down.

n L : Pull the lever toward you to

spray windshield washer fluid and activate the wipers.

See Windshield Wiper/Washer on page 5-4.

In Brief 1-15

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

1-16 In Brief

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Climate Controls

The heating, cooling, and ventilation for the vehicle can be controlled with these systems.

Climate Control System

1. Fan Control

2. Air Conditioning

3. Air Delivery Modes

5. Temperature Control

6. Recirculation

7. Rear Window Defogger

4. Defrost

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

Dual Automatic Climate Control System

Information Provided by:

1. Driver and Passenger Temperature Controls

2. Air Conditioning or Comfort/Eco Air Conditioning (eAssist Only)

3. Fan Control

4. Defrost

5. AUTO (Automatic Operation)

6. Recirculation

7. Air Delivery Modes

8. On/Off (Fan)

9. Rear Window Defogger

10. SYNC

See Climate Control Systems on

page 8-1 or Dual Automatic Climate Control System on page 8-3 (if

equipped).

In Brief 1-17

Transmission

Driver Shift Control (DSC)

This feature allows for changing gears similar to a manual transmission. To use this feature:

1. Move the shift lever from D (Drive) rearward to M (Manual Mode).

2. Using the button on the top of the shift lever, press the + (plus) end of the button to upshift, or press the − (minus) end of the button to downshift.

See Manual Mode on page 9-29.

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

1-18 In Brief

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Vehicle Features

Radio(s)

: Press to turn the system on.

Press and hold to turn it off. When on, press to mute; press again to unmute. Turn to increase or decrease the volume.

RADIO: Press to choose between FM, AM, and SiriusXM if equipped.

MEDIA: Press to change the audio source between CD, USB, SD card, and AUX.

{ : Press to go to the Home Page.

MENU: Press to select a menu.

g : Press to seek the previous

station or track.

Storing Radio Station Presets

Up to 25 preset stations from all bands can be stored in the favorite lists in any order. Up to five stations can be stored in each favorite page and the number of favorite pages can be set.

To store the station to a position in the list, while on the active source main page, such as AM, FM, or SiriusXM (if equipped), press and hold a Favorites/Soft Key button on the faceplate.

See “Storing Radio Station Presets” under AM-FM Radio on page 7-7.

Setting the Clock

See Clock (Base Radio) on page 5-5 or Clock (Uplevel Radio) on page 5-5.

l : Press to seek the next station

or track.

See Overview on page 7-3 about these and other radio features.

Satellite Radio

Vehicles with a SiriusXM®satellite radio tuner and a valid SiriusXM satellite radio subscription can receive SiriusXM programming.

SiriusXM Satellite Radio Service

SiriusXM is a satellite radio service based in the 48 contiguous United States and 10 Canadian provinces. SiriusXM satellite radio has a wide variety of programming and commercial-free music, coast to coast, and in digital-quality sound. A fee is required to receive the SiriusXM service.

For more information refer to:

www.siriusxm.com or call 1-866-635-2349 (U.S.).

www.xmradio.ca or call 1-877-209-0079 (Canada).

See Satellite Radio on page 7-9.

Portable Audio Devices

This vehicle has a 3.5 mm (1/8 in) auxiliary input jack and USB port in the center console. If equipped with storage behind the radio, there is a USB port inside. See Instrument Panel Storage on page 4-1. External devices such as iPods

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

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laptop computers, MP3 players, CD changers, and USB storage devices may be connected, depending on the audio system.

See USB Port on page 7-14 and Auxiliary Jack on page 7-17.

Bluetooth

The Bluetooth®system allows users with a Bluetooth-enabled cell phone to make and receive hands-free calls using the vehicle audio system and controls.

The Bluetooth-enabled cell phone must be paired with the in-vehicle Bluetooth system before it can be used in the vehicle. Not all phones will support all functions.

See Bluetooth (Infotainment

Controls) on page 7-20 or Bluetooth (Voice Recognition) on page 7-24 or Bluetooth (Overview) on page 7-18.

Steering Wheel Controls

Some audio controls can be adjusted at the steering wheel.

g : For vehicles with OnStar

Bluetooth

system, press to interact

or a

with those systems. See OnStar Overview on page 14-1 or “Bluetooth (Overview)” in the infotainment manual.

c : Press to reject an incoming

call, or end a current call. Press to mute or unmute the infotainment system when not on a call.

The favorite and volume switches are on the back of the steering wheel.

1. Favorites: Press to select the next or previous favorite.

2. Volume: Press to increase or decrease the volume.

See Steering Wheel Controls on page 5-3.

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

1-20 In Brief

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Cruise Control

SET–: Press briefly to set the

speed and activate cruise control. If cruise control is already active, use to decrease vehicle speed.

* : Press to disengage cruise

control without erasing the set speed from memory.

See Cruise Control on page 9-35 or

Adaptive Cruise Control on page 9-37 (if equipped).

Infotainment System

The base radio information is included in this manual, if equipped.

5 : Press to turn cruise control on

or off. A white indicator comes on in the instrument cluster.

+RES: Press briefly to make the vehicle resume to a previously set speed, or press and hold to accelerate. If cruise control is already active, use to increase vehicle speed.

See the infotainment manual for information on the uplevel radios, audio players, phone, navigation system, and voice or speech recognition. There is also information on settings and downloadable applications (if equipped).

Driver Information Center (DIC)

The DIC display is in the instrument cluster. It shows the status of many vehicle systems.

w or x : Press to move up or

down in a list, or on the main view press to cycle through the different Info app pages.

o or p : Press o to open

application menus on the left. Press

p to open interaction menus on the

right.

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

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V : Press to select a menu item.

Press and hold to reset values on certain screens, or on the main view reset info pages to the original setting.

See Instrument Cluster on page 5-9 and Driver Information Center (DIC) on page 5-27.

Forward Collision Alert (FCA) System

If equipped, FCA is intended to help avoid or reduce the harm caused by front-end crashes. FCA provides a green indicator when a vehicle is detected directly ahead. It provides a flashing visual alert and beeps when approaching a vehicle directly ahead too quickly. FCA also provides a visual alert if following another vehicle much too closely.

See Forward Collision Alert (FCA) System on page 9-48.

Lane Departure Warning (LDW)

If equipped, LDW is intended to help avoid unintentional lane departures at speeds of 56 km/h (35 mph) or greater. LDW uses a camera sensor to detect the lane markings. The

LDW indicator, a lane marking is detected. If the vehicle departs the lane, the indicator will change to amber and flash. In addition, beeps will sound.

See Lane Departure Warning (LDW) on page 9-54.

@, appears green if

Side Blind Zone Alert (SBZA)

If equipped, SBZA will detect vehicles in the next lane over in the vehicle's side blind zone area. When this happens, the SBZA display will light up in the corresponding outside side mirror and will flash if the turn signal is on.

See Side Blind Zone Alert (SBZA) on page 9-52.

Rear Vision Camera (RVC)

If equipped, RVC displays a view of the area behind the vehicle, on the center stack display, when the vehicle is shifted into R (Reverse).

See Assistance Systems for Parking or Backing on page 9-46.

Ultrasonic Parking Assist

If equipped, Ultrasonic Rear Parking Assist (URPA) uses sensors on the rear bumper to assist with parking and avoiding objects while in R (Reverse). It operates at speeds less than 8 km/h (5 mph). URPA may display a warning triangle on the Rear Vision Camera screen and a graphic on the instrument cluster to provide the object distance. In addition, multiple beeps or pulses may occur if very close to an object.

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

1-22 In Brief

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See Driver Assistance Systems on page 9-45.

Power Outlets

The accessory power outlets can be used to plug in electrical equipment, such as a cell phone or MP3 player.

The vehicle has three accessory power outlets:

Inside the front storage area below the climate control system.

Inside the center console.

On the rear of the center console.

Lift the cover to access the accessory power outlet.

See Power Outlets on page 5-6.

Universal Remote System

This system provides a way to replace up to three remote control transmitters used to activate devices such as garage door openers, security systems, and home automation devices.

Read the instructions completely before attempting to program the Universal Remote system. Because of the steps involved, it may be helpful to have another person available to assist with programming the Universal Remote system.

See Universal Remote System on page 5-46.

Sunroof

If equipped, the ignition must be in ON/RUN or ACC/ACCESSORY, or in Retained Accessory Power (RAP) to operate the sunroof and power sunshade. See Retained

Accessory Power (RAP) on page 9-24.

1. ~ Sunroof Switch

Q Sunshade Switch

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

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Sunroof Switch

Open/Close: Press and hold the

front or rear of the sunroof. Release

desired position to stop movement.

Vent Feature: Press the front or

~ to the first detent to open

rear of and close the vent feature. The sunshade partially opens and closes automatically during the vent operation.

Express Open/Express Close:

Fully press and release the front or

~. The sunroof opens and

rear of closes automatically.

~ to open or close

~ at the

Sunshade Switch

Open/Close: Press and hold the

front or rear of the sunshade to the desired position.

Express Open/Express Close:

Fully press and release the front or rear of

Q to express open or

express close the sunshade. If the sunroof is open, the sunshade will express close just short of the open sunroof.

See Sunroof on page 2-23.

Q to open or close

eAssist Features

eAssist®Overview

If the vehicle has eAssist, there are several additional features that contribute to increased efficiency.

Vehicles with eAssist have an automatic engine start/stop feature. This feature saves fuel by shutting the engine off when the vehicle is stopped. When the engine shuts off automatically, all the accessories will continue to operate normally. In very hot or cold conditions, the engine will only shut off automatically part of the time. See Starting the Engine on page 9-19.

There are two air conditioning settings available. The comfort setting maximizes cabin comfort. The eco setting maximizes efficiency allowing more frequent, and longer engine stops than the comfort setting. See Dual Automatic

Climate Control System on page 8-3.

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - 2014 - 2nd crc - 5/14/13

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eAssist vehicles have a Hill Start Assist (HSA) feature, which may be useful when the vehicle is stopped on a grade. See Hill Start Assist (HSA) on page 9-33.

Vehicles with eAssist have a slightly different instrument cluster, which includes an AUTO STOP indicator on the tachometer. See Instrument Cluster on page 5-9.

The eAssist system uses a high voltage battery, which is cooled with air drawn from the vehicle interior.

The cold air intake for the battery is behind the rear seat, on the filler panel. Do not cover the intake. See Battery on page 10-27.

High Voltage Safety Information

Vehicles with eAssist have a standard 12-volt battery and a high voltage battery. Only a trained service technician with the proper knowledge and tools should inspect, test, or replace the high voltage battery. See your dealer if the high voltage battery needs service.

In emergency situations, first responders can cut the two clearly labeled cut points in the engine compartment to disable the high voltage battery and air bag systems — do not cut the high voltage cable.

Automatic Engine Start/ Stop Feature

Vehicles with eAssist have an automatic engine start/stop feature. After the engine is started and has reached operating temperature, the auto stop feature may cause the engine to turn off when the brake pedal is applied and the vehicle comes to a complete stop. When the brake pedal is released, or the accelerator pedal is applied, the engine will restart. The engine will continue to run until the next auto stop.

To restart the engine during the auto stop, release the brake pedal or press the accelerator pedal. The engine starts immediately. The vehicle continues to run until the next stop.

AUTO STOP on the tachometer signifies that the engine is in auto stop mode. See Tachometer on page 5-13 for more information. A chime will sound when the driver door is opened while in auto stop

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