Chevrolet Impala 2019 Owner's Manual

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Impala
Owner’s Manual
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 27
Seats and Restraints . . . . . . . . . . . 49
Storage . . . . . . . . . . . . . . . . . . . . . . . 101
Instruments and Controls . . . . . . 105
Lighting . . . . . . . . . . . . . . . . . . . . . . . 143
Infotainment System . . . . . . . . . . 150
Climate Controls . . . . . . . . . . . . . . 151
Driving and Operating . . . . . . . . . 160
Vehicle Care . . . . . . . . . . . . . . . . . . 220
Service and Maintenance . . . . . 298
Technical Data . . . . . . . . . . . . . . . . 311
Customer Information . . . . . . . . . 314
Reporting Safety Defects . . . . . . 325
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 328
Connected Services . . . . . . . . . . . 336
Index . . . . . . . . . . . . . . . . . . . . 340
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
2 Introduction

Introduction

The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, IMPALA, and the IMPALA Emblem are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada, substitute the name "General Motors of Canada Company" for Chevrolet Motor Division wherever it appears in this manual.
Litho in U.S.A. Part No. 84136724 A First Printing
This manual describes features that may or may not be on the vehicle because of optional equipment that was not purchased on the vehicle, model variants, country specifications, features/applications that may not be available in your region, or changes subsequent to the printing of this owners manual.
Refer to the purchase documentation relating to your specific vehicle to confirm the features.
Keep this manual in the vehicle for quick reference.
Canadian Vehicle Owners
A French language manual can be obtained from your dealer, at www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse suivante:
Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170 USA
Using this Manual
To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them.
©
2018 General Motors LLC. All Rights Reserved.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Danger
{
Danger indicates a hazard with a high level of risk which will result in serious injury or death.
Warning
{
Warning indicates a hazard that could result in injury or death.
A circle with a slash through it is a safety symbol which means Do Not,” “Do not do this,or Do not let this happen.
Symbols
The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator.
M : Shown when the owners
Caution
Caution indicates a hazard that could result in property or vehicle damage.
manual has additional instructions or information.
* : Shown when the service
manual has additional instructions or information.
0 : Shown when there is more
information on another page see page.
Introduction 3
Vehicle Symbol Chart
Here are some additional symbols that may be found on the vehicle and what they mean. See the features in this manual for information.
u : Air Conditioning System G : Air Conditioning Refrigerant Oil 9 : Airbag Readiness Light
! : Antilock Brake System (ABS) $ : Brake System Warning Light
9 : Dispose of Used Components
Properly
B : Engine Coolant Temperature _ : Flame/Fire Prohibited H : Flammable [ : Forward Collision Alert + : Fuses j : ISOFIX/LATCH System Child
Restraints
| : Lane Change Alert @ : Lane Departure Warning A : Lane Keep Assist
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
4 Introduction
* : Malfunction Indicator Lamp : : Oil Pressure
X : Park Assist
~ : Pedestrian Ahead Indicator
O : Power
7 : Rear Cross Traffic Alert
I : Registered Technician
/ : Remote Vehicle Start
> : Seat Belt Reminders
I : Side Blind Zone Alert
h : Start/Stop
7 : Tire Pressure Monitor
d : StabiliTrak/Electronic Stability
Control (ESC)
a : Under Pressure V : Vehicle Ahead Indicator
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18

In Brief

Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 12
Second Row Seats . . . . . . . . . . . . 12
Heated and Ventilated Seats . . . 13
Head Restraint Adjustment . . . . 13
Seat Belts . . . . . . . . . . . . . . . . . . . . . 13
Passenger Sensing System . . . 14
Mirror Adjustment . . . . . . . . . . . . . . 14
Steering Wheel Adjustment . . . . 15
Interior Lighting . . . . . . . . . . . . . . . . 15
Exterior Lighting . . . . . . . . . . . . . . . 16
Windshield Wiper/Washer . . . . . . 17
Climate Controls . . . . . . . . . . . . . . . 18
Transmission . . . . . . . . . . . . . . . . . . 19
Vehicle Features
Infotainment System . . . . . . . . . . . 20
Steering Wheel Controls . . . . . . . 20
Cruise Control . . . . . . . . . . . . . . . . . 20
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . 21
Forward Automatic
Braking (FAB) . . . . . . . . . . . . . . . . 21
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . 21
Lane Change Alert (LCA) . . . . . . 22
Rear Vision Camera (RVC) . . . . 22
Rear Cross Traffic Alert (RCTA)
System . . . . . . . . . . . . . . . . . . . . . . . 22
Park Assist . . . . . . . . . . . . . . . . . . . . 22
Power Outlets . . . . . . . . . . . . . . . . . 22
Universal Remote System . . . . . 23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 23
Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 24
Tire Pressure Monitor . . . . . . . . . . 24
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
E85 or FlexFuel . . . . . . . . . . . . . . . . 25
Engine Oil Life System . . . . . . . . 25
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 26
In Brief 5
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 26
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
6 In Brief

Instrument Panel

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
1. Instrument Panel Illumination Control 0 146.
2. Air Vents 0 158.
3. Trunk Release. See Trunk 0 39.
Park Assist Button. See
Assistance Systems for Parking or Backing 0 197 (If
Equipped).
Lane Departure Warning (LDW) Button. See Lane
Departure Warning (LDW)
0 205.
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 146.
5. Instrument Cluster 0 113.
Driver Information Center (DIC)
0 128.
6. Windshield Wiper/Washer 0 107.
7. Hazard Warning Flashers 0 145.
8. Light Sensor. See Automatic Headlamp System 0 145.
9. Storage Area with USB Port Inside (If Equipped). See
Instrument Panel Storage
0 101 and USB Portin the infotainment manual.
10. Infotainment 0 150.
11. Climate Control Systems
0 151.
Dual Automatic Climate Control System 0 154.
12. Storage Area with Accessory Power Outlet Inside. See Center Console Storage
0 102 and Power Outlets 0 108.
13. Heated and Ventilated Front Seats 0 59 (If Equipped).
14. Traction Control/Electronic Stability Control 0 185.
15. Shift Lever. See Automatic Transmission 0 179.
16. Ignition Positions 0 171.
17. Steering Wheel Controls 0 106.
Driver Information Center Buttons. See Driver Information Center (DIC) 0 128.
In Brief 7
18. Steering Wheel Controls 0 106 (Out of View).
19. Horn 0 106.
20. Steering Wheel Adjustment 0 106.
21. Cruise Control 0 187 (If Equipped).
Adaptive Cruise Control 0 189
(If Equipped).
Heated Steering Wheel 0 106
(If Equipped).
Forward Collision Alert (FCA) System 0 200 (If Equipped).
22. Instrument Panel Storage
0 101 (If Equipped).
Fuse Cover. See Instrument Panel Fuse Block 0 253.
23. Hood Release. See Hood 0 223.
24. Data Link Connector (Out of View). See Malfunction
Indicator Lamp (Check Engine Light) 0 121.
25. Electric Parking Brake 0 183.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
8 In Brief

Initial Drive Information

This section provides a brief overview about some of the important features that may or may not be on your specific vehicle.
For more detailed information, refer to each of the features which can be found later in this owners manual.
Stop/Start System
If equipped, the Stop/Start system will shut off the engine to help conserve fuel. It has components designed for the increased number of starts.
When the brakes are applied and the vehicle is at a complete stop, the engine may turn off. When stopped, the tachometer displays AUTO STOP. See Tachometer 0 116. When the brake pedal is released or the accelerator pedal is pressed, the engine will restart. See Stop/Start System 0 174 in Driving and Operating.
Remote Keyless Entry (RKE) System
The Remote Keyless Entry (RKE) transmitter may work up to 60 m (197 ft) away from the vehicle.
RKE with Remote Start Shown,
without Similar
Press the button to extend the key. The key can be used for all locks.
K : Press to unlock the driver door
or all doors.
Q : Press to lock all doors.
Lock and unlock feedback can be personalized. See Vehicle Personalization 0 131.
Y : Press and hold to release the
trunk.
7 : Press and release one time to
initiate vehicle locator. Press and hold for at least three seconds to sound the panic alarm. Press again to cancel the panic alarm.
See Keys 0 27 and Remote Keyless Entry (RKE) System Operation 0 28.
Remote Vehicle Start
If equipped, the engine can be started from outside of the vehicle.
Starting the Vehicle
1. Press and release Q on the
RKE transmitter.
2. Immediately press and hold for at least four seconds or until the turn signal lamps flash.
Start the vehicle normally after entering.
/
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
When the vehicle starts, the parking lamps will turn on.
Remote start can be extended.
Canceling a Remote Start
To cancel a remote start, do one of the following:
.
Press and hold parking lamps turn off.
.
Turn on the hazard warning flashers.
.
Turn the vehicle on and then off.
See Remote Vehicle Start 0 34.
/ until the
Door Locks
Keyless Access
Use the Keyless Access system to lock and unlock the door. When the doors are locked and the Remote Keyless Entry (RKE) transmitter is within 1 m (3 ft) of the driver door handle, press the lock/unlock button. When unlocking from the driver door, the first press unlocks that door; press again within five seconds to unlock all passenger doors. See Remote Keyless Entry (RKE) System Operation 0 28.
In Brief 9
Key Cylinder Access
Use the key in the driver door. The key cylinder is covered by a cap. See Door Locks 0 35.
Inside the Vehicle
Push down on the door lock knob to lock that door. Pull once on the door handle to unlock the door and again to open the door. Press the power door lock switch to lock or unlock all doors. See Door Locks 0 35 and Power Door Locks 0 38.
Power Door Locks
K : Press to unlock.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
10 In Brief
Q : Press to lock.
See Power Door Locks 0 38.
Trunk
The RKE transmitter must be within 1 m (3 ft) of the trunk. Press the touch pad on the underside of the trunk lid and lift to open. See
Remote Keyless Entry (RKE) System Operation 0 28.
When closing the trunk, use the pull cup.
See Trunk 0 39.
Windows
To open the trunk:
.
Press
| with the transmission
in (P) Park.
.
Press and hold transmitter.
.
If equipped, press the touch pad on the underside of the trunk lid after unlocking all doors.
Y on the RKE
Power windows work when the ignition is on, in ACC/ACCESSORY, or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) 0 176.
Using the window switch, press to open or pull to close the window.
The windows may be temporarily disabled if they are used repeatedly within a short time.
Seat Adjustment
Manual Front Seats
To adjust a manual seat:
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
1. Pull the handle at the front of the seat.
2. Slide the seat to the desired position and release the handle.
3. Try to move the seat back and forth to be sure it is locked in place.
Seat Height Adjuster
Press and hold the top or bottom of the switch to raise or lower the seat. Release the switch when the desired height is reached.
See Seat Adjustment 0 53.
Power Seats
To adjust the seat:
.
Move the seat forward or rearward by sliding the control forward or rearward.
.
Raise or lower the front part of the seat cushion by moving the front of the control up or down.
.
Raise or lower the seat by moving the rear of the control up or down.
See Power Seat Adjustment 0 54.
In Brief 11
Reclining Seatbacks
Manual Reclining Seatbacks
To recline a manual seatback:
1. Lift the lever.
2. Move the seatback to the desired position, and then release the lever to lock the seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright position:
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
12 In Brief
1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position.
2. Push and pull on the seatback to make sure it is locked.
Power Reclining Seatbacks
To adjust a power seatback, if equipped:
.
Tilt the top of the control rearward to recline.
.
Tilt the top of the control forward to raise.
See Reclining Seatbacks 0 55.
Memory Features
If equipped, memory seats allow two drivers to save and recall their unique seat positions for driving the vehicle, and a shared exit position for getting out of the vehicle. Other feature positions may also be saved, such as power mirrors and power steering wheel, if equipped. Memory positions are linked to RKE transmitter 1 or 2 for automatic memory recalls.
Before saving, adjust all available memory feature positions. Turn the ignition on and then press and release SET; a beep will sound.
Then immediately press and hold 1, 2, or
B (Exit) until two beeps
sound. To manually recall these positions, press and hold 1, 2, or
until the saved position is reached.
When Auto Memory Recall is enabled in vehicle personalization, positions previously saved to memory buttons 1 and 2 are recalled when the ignition is changed from off to on or ACC/ ACCESSORY.
When Easy Exit Options is enabled in vehicle personalization, the feature automatically recalls the previously saved exit position when exiting the vehicle.
Memory adjustments may not be available upon delivery or after service until steps in Saving Memory Positionssection are performed. See Memory Seats 0 56.
B
Second Row Seats
The rear seatbacks can be folded down to increase cargo space.
See Rear Seats 0 61.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
In Brief 13
Heated and Ventilated Seats
Heated and Ventilated Seat
Buttons Shown, Heated Seat
Buttons Similar
If available, the buttons are on the center console. To operate, the engine must be running.
I : If available, press to heat the
driver or passenger seatback only.
J : Press to heat the driver or
passenger seat cushion and seatback.
C : If available, press to ventilate
the driver or passenger seat. A ventilated seat has a fan that pulls or pushes air through the seat. The air is not cooled.
An indicator light on the button turns on when the heated or ventilated seat is on.
See Heated and Ventilated Front Seats 0 59.
Head Restraint Adjustment
Do not drive until the head restraints for all occupants are installed and adjusted properly.
To achieve a comfortable seating position, change the seatback recline angle as little as necessary while keeping the seat and the head restraint height in the proper position.
See Head Restraints 0 50 and Seat Adjustment 0 53.
Seat Belts
Refer to the following sections for important information on how to use seat belts properly:
.
Seat Belts 0 62
.
How to Wear Seat Belts Properly 0 63
.
Lap-Shoulder Belt 0 65
.
Lower Anchors and Tethers for Children (LATCH System) 0 89
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
14 In Brief
Passenger Sensing System
The passenger airbag status indicator lights on the overhead console when the vehicle is started. See Passenger Airbag Status Indicator 0 119.
Mirror Adjustment
Exterior Mirrors
United States
Canada
The passenger sensing system will turn off the front outboard passenger frontal airbag and knee airbag under certain conditions. No other airbag is affected by the passenger sensing system. See Passenger Sensing System 0 76.
1. Move the selector switch to L (Left) or R (Right) to choose the driver or passenger mirror.
2. Press one of the four arrows to move the mirror.
3. Move the selector switch to to deselect the mirror.
The vehicle has manual folding mirrors. See Folding Mirrors 0 44.
Interior Mirrors
Adjustment
Adjust the rearview mirror for a clear view of the area behind the vehicle.
Manual Rearview Mirror
If equipped, push the tab forward for daytime use and pull it for nighttime use to avoid glare from the headlamps from behind. See Manual Rearview Mirror 0 45.
Automatic Dimming Rearview Mirror
If equipped, the mirror will automatically reduce the glare from the headlamps from behind. The dimming feature comes on when the vehicle is started. See Automatic Dimming Rearview Mirror 0 45.
)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Steering Wheel Adjustment
Power Tilt and Telescoping Steering Wheel
In Brief 15
Interior Lighting
Dome Lamps
To adjust the steering wheel:
1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place.
If equipped, press the control to move the steering wheel up and down or forward and rearward.
Do not adjust the steering wheel while driving.
The interior lamps control in the overhead console controls both the front and rear interior lamps.
To change the dome lamp settings, press the following:
OFF : Turns the lamp off, even when a door is open.
DOOR : The lamp comes on automatically when a door is opened.
ON : Turns the lamp on.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
16 In Brief
Reading Lamps
Exterior Lighting
Rear Reading Lamps
Front Reading Lamps
There are front and rear reading lamps in the overhead console and the headliner.
# or $ : Press the button near
each lamp to turn it on or off.
For more information on interior lighting, see Instrument Panel Illumination Control 0 146.
The exterior lamp control is on the turn signal lever.
There are four positions.
O : Turns off the exterior lamps.
The knob returns to the AUTO position after it is released. Turn to
O again to reactivate the
AUTO mode.
AUTO : Automatically turns the exterior lamps on and off, depending on outside lighting.
; : Turns on the parking lamps
including all lamps, except the headlamps.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
2 : Turns on the headlamps
together with the parking lamps and instrument panel lights.
See Exterior Lamp Controls 0 143.
Windshield Wiper/Washer
The windshield wiper/washer lever is on the right side of the steering column. With the ignition on or in ACC/ACCESSORY, move the windshield wiper lever to select the wiper speed.
HI : Use for fast wipes.
LO : Use for slow wipes.
INT : Move the lever up to INT for
intermittent wipes, then turn the INT band up for more frequent wipes or down for less frequent wipes.
OFF : Use to turn the wipers off.
1X : For a single wipe, briefly move
the wiper lever down. For several wipes, hold the wiper lever down.
x
n L : Pull the windshield wiper
lever toward you to spray windshield washer fluid and activate the wipers.
See Windshield Wiper/Washer 0 107.
In Brief 17
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
18 In Brief
Climate Controls
The heating, cooling, and ventilation for the vehicle can be controlled with these systems.
Climate Control System
1. Fan Control
2. Air Conditioning or Comfort/ Eco Air Conditioning (Stop/ Start Only)
3. Air Delivery Modes
4. Defrost
5. TEMP (Temperature Control)
6. Rear Window Defogger
7. Recirculation
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Dual Automatic Climate Control System
1. Driver and Passenger Temperature Controls
2. Air Conditioning or Comfort/ Eco Air Conditioning (Stop/ Start Only)
3. Fan Control
4. Defrost
5. SYNC
6. Rear Window Defogger
7. Air Delivery Modes
O (Fan On/Off)
8.
9. Recirculation
10. AUTO (Automatic Operation)
See Climate Control Systems 0 151 or Dual Automatic Climate Control System 0 154, if equipped.
In Brief 19
Transmission
Driver Shift Control (DSC)
This feature allows for changing gears similar to a manual transmission. To use this feature, if equipped:
1. Move the shift lever from D (Drive) rearward to M (Manual Mode).
2. Using the button on the top of the shift lever, press the + (plus) end of the button to upshift, or press the (minus) end of the button to downshift.
See Manual Mode 0 181.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
20 In Brief

Vehicle Features

Infotainment System
See the infotainment manual for information on the radio, audio players, phone, navigation system, and voice or speech recognition. It also includes information on settings.
Steering Wheel Controls
The infotainment system can be operated by using the steering wheel controls. See Steering Wheel Controlsin the infotainment manual.
Cruise Control
5 : Press to turn cruise control on
or off. A white indicator comes on in the instrument cluster when cruise is on.
+RES : If there is a set speed in memory, press briefly to resume to that speed or press and hold to accelerate. If cruise control is already active, use to increase vehicle speed.
SET– : Press briefly to set the speed and activate cruise control. If cruise control is already active, use to decrease vehicle speed.
* : Press to disengage cruise
control without erasing the set speed from memory.
See Cruise Control 0 187 or Adaptive Cruise Control 0 189 (if equipped).
Driver Information Center (DIC)
The DIC display is in the instrument cluster. It shows the status of many vehicle systems.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
See Instrument Cluster 0 113 and Driver Information Center (DIC) 0 128.
Forward Collision Alert (FCA) System
If equipped, FCA may help avoid or reduce the harm caused by front-end crashes. FCA provides a
green indicator, is detected ahead. This indicator displays amber if you follow a
w or x : Press to move up or
down in a list, or on the main view press to cycle through the different Info app pages.
o or p : Press o to open
application menus on the left. Press
p to open interaction menus on the
right.
V : Press to select a menu item.
Press and hold to reset values on certain screens, or on the main view reset info pages to the original setting.
vehicle much too closely. When approaching a vehicle ahead too quickly, FCA provides a red flashing alert on the windshield and rapidly beeps.
See Forward Collision Alert (FCA) System 0 200.
Forward Automatic Braking (FAB)
If the vehicle has Adaptive Cruise Control (ACC), it also has FAB. When the system detects a vehicle ahead in your path that is traveling in the same direction that you may
V, when a vehicle
In Brief 21
be about to crash into, it can automatically brake the vehicle. This can help avoid or lessen the severity of crashes when driving in a forward gear.
See Forward Automatic Braking (FAB) 0 202.
Lane Departure Warning (LDW)
If equipped, LDW may help avoid unintentional lane departures at speeds of 56 km/h (35 mph) or greater. LDW uses a camera sensor to detect the lane markings. The
LDW light, marking is detected. If the vehicle departs the lane without using a turn signal in that direction, the light will change to amber and flash. In addition, beeps will sound.
See Lane Departure Warning (LDW) 0 205.
@, is green if a lane
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
22 In Brief
Lane Change Alert (LCA)
If equipped, the LCA system is a lane-changing aid that assists drivers with avoiding lane change crashes that occur with moving vehicles in the side blind zone (or spot) areas or with vehicles rapidly approaching these areas from behind. The LCA warning display will light up in the corresponding outside mirror and will flash if the turn signal is on. The Side Blind Zone Alert (SBZA) system is included as part of the LCA system.
See Side Blind Zone Alert (SBZA)
0 203 and Lane Change Alert (LCA) 0 203.
Rear Vision Camera (RVC)
If equipped, RVC shows a view of the area behind the vehicle on the infotainment display when the vehicle is shifted into R (Reverse) to aid with parking and low-speed backing maneuvers.
See Assistance Systems for Parking or Backing 0 197.
Rear Cross Traffic Alert (RCTA) System
If equipped, the RCTA system uses a triangle with an arrow on the infotainment display to warn of traffic behind your vehicle that may cross your vehicle's path while in R (Reverse). In addition, beeps will sound.
See Assistance Systems for Parking or Backing 0 197.
Park Assist
If equipped, Rear Park Assist (RPA) uses sensors on the rear bumper to assist with parking and avoiding objects while in R (Reverse). It operates at speeds less than 8 km/h (5 mph). RPA may show a warning triangle on the infotainment display and/or a graphic on the instrument cluster to provide the object distance. In addition, multiple beeps may occur if very close to an object.
See Assistance Systems for Parking or Backing 0 197.
Power Outlets
The accessory power outlets can be used to plug in electrical equipment, such as a cell phone or MP3 player.
The vehicle has three accessory power outlets:
.
Inside the front storage area below the climate control system
.
Inside the center console
.
On the rear of the center console
Lift the cover to access the accessory power outlet.
See Power Outlets 0 108.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Universal Remote System
See Universal Remote System 0 139.
Sunroof
If equipped with a sunroof, the ignition must be on or in ACC/ ACCESSORY, or in Retained Accessory Power (RAP) to operate the sunroof and power sunshade. See Retained Accessory Power (RAP) 0 176.
In Brief 23
Sunroof Switch
Express-Open/Express-Close :
Fully press and release express-open the sunroof. Fully
press and release express-close the sunroof.
Open/Close (Manual Mode) :
Press and hold sunroof. Release
position to stop movement. Press and hold
D to open the
g to close the sunroof.
D to
g to
D at the desired
If equipped, this system provides a way to replace up to three remote control transmitters used to activate devices such as garage door openers, security systems, and home automation devices.
Read the instructions completely before attempting to program the Universal Remote system. Because of the steps involved, it may be helpful to have another person available to assist with programming the Universal Remote system.
1. Sunroof Switch
2. Sunshade Switch
Vent Feature : Press detent to open the vent. Press
to the first detent to close the vent. The sunshade partially opens and closes automatically during the vent operation.
Sunshade Switch
Express-Open/Express-Close :
Fully press and release the front or rear of
Q to express-open or
express-close the sunshade. If the sunroof is open, the sunshade will express-close just short of the open sunroof.
D to the first
g
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
24 In Brief
Open/Close (Manual Mode) :
Press and hold the front or rear of
Q to open or close the sunshade.
Release the switch to stop at the desired position.
The sunroof/sunshade is equipped with an automatic reversal system.
See Sunroof 0 47.

Performance and Maintenance

Traction Control/ Electronic Stability Control
The Traction Control System (TCS) limits wheel spin. The system turns on automatically every time the vehicle is started.
The StabiliTrak/Electronic Stability Control (ESC) system assists with directional control of the vehicle in difficult driving conditions. The system also turns on automatically every time the vehicle is started.
.
To turn off TCS, press and release The Traction Off light
illuminates.
.
To turn off both TCS and StabiliTrak/ESC, press and hold
g on the center console.
g, until the Traction Off light i
and the StabiliTrak/ESC Off light
g illuminate.
i
.
Press and release turn on both systems.
See Traction Control/Electronic Stability Control 0 185.
g again to
Tire Pressure Monitor
This vehicle may have a Tire Pressure Monitor System (TPMS).
The low tire pressure warning light alerts to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, stop as soon as possible and inflate the tires to the recommended pressure shown on the Tire and Loading Information label. See Vehicle Load Limits 0 167. The warning light will remain on until the tire pressure is corrected.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
The low tire pressure warning light may come on in cool weather when the vehicle is first started, and then turn off as the vehicle is driven. This may be an early indicator that the tire pressures are getting low and the tires need to be inflated to the proper pressure.
The TPMS does not replace normal monthly tire maintenance. Maintain the correct tire pressures.
See Tire Pressure Monitor System 0 265.
Fuel
with an octane rating lower as it will result in reduced performance and lower fuel economy. See Recommended Fuel 0 207.
E85 or FlexFuel
FlexFuel Possible
Certain models are compatible with E85 fuel. See E85 or FlexFuel 0 208.
Engine Oil Life System
The engine oil life system calculates engine oil life based on vehicle use
Regular Unleaded Fuel
Use only Regular 87 octane (R+M)/2 or higher unleaded gasoline in your vehicle. TOP TIER Detergent Gasoline is recommended. Do not use gasoline
and displays the CHANGE ENGINE OIL SOON message when it is time to change the engine oil and filter. The oil life system should be reset to 100% only following an oil change.
In Brief 25
Resetting the Oil Life System
1. Using the DIC controls on the right side of the steering wheel, display REMAINING OIL LIFE on the DIC. See Driver Information Center (DIC) 0 128. When remaining oil life is low, the CHANGE ENGINE OIL SOON message will appear on the display.
2. Press
The oil life system can also be reset as follows:
1. Display REMAINING OIL LIFE
V on the DIC controls
and hold down for a few seconds to clear the CHANGE ENGINE OIL SOON message and reset the oil life at 100%.
Be careful not to reset the oil life display accidentally at any time other than after the oil is changed. It cannot be reset accurately until the next oil change.
on the DIC. See Driver Information Center (DIC) 0 128.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
26 In Brief
2. Fully press and release the accelerator pedal three times within five seconds.
If the CHANGE ENGINE OIL SOON message is not on, the system is reset.
See Engine Oil Life System 0 229.
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible:
.
Set the climate controls to the desired temperature after the engine is started, or turn them off when not required.
.
Avoid fast starts and accelerate smoothly.
.
Brake gradually and avoid abrupt stops.
.
Avoid idling the engine for long periods of time.
.
When road and weather conditions are appropriate, use cruise control.
.
Always follow posted speed limits or drive more slowly when conditions require.
.
Keep vehicle tires properly inflated.
.
Combine several trips into a single trip.
.
Replace the vehicle's tires with the same TPC Spec number molded into the tire's sidewall near the size.
.
Follow recommended scheduled maintenance.
Roadside Assistance Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only): 1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are automatically enrolled in the Roadside Assistance Program.
See Roadside Assistance Program 0 318.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18

Keys, Doors, and Windows

Keys and Locks

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . 28
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . . . 28
Remote Vehicle Start . . . . . . . . . . 34
Door Locks . . . . . . . . . . . . . . . . . . . . 35
Power Door Locks . . . . . . . . . . . . . 38
Delayed Locking . . . . . . . . . . . . . . . 38
Automatic Door Locks . . . . . . . . . 38
Lockout Protection . . . . . . . . . . . . . 38
Safety Locks . . . . . . . . . . . . . . . . . . . 39
Folding Mirrors . . . . . . . . . . . . . . . . . 44
Heated Mirrors . . . . . . . . . . . . . . . . . 44
Automatic Dimming Mirror . . . . . 44
Reverse Tilt Mirrors . . . . . . . . . . . . 44
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 45
Manual Rearview Mirror . . . . . . . . 45
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 45
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 45
Power Windows . . . . . . . . . . . . . . . 45
Sun Visors . . . . . . . . . . . . . . . . . . . . . 47
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 47
Doors
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 41
Vehicle Alarm System . . . . . . . . . 41
Immobilizer . . . . . . . . . . . . . . . . . . . . 42
Immobilizer Operation . . . . . . . . . 42
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 43
Power Mirrors . . . . . . . . . . . . . . . . . . 43
Keys, Doors, and Windows 27
Keys and Locks
Keys
Warning
{
Leaving children in a vehicle with a Remote Keyless Entry (RKE) transmitter is dangerous and children or others could be seriously injured or killed. They could operate the power windows or other controls or make the vehicle move. The windows will function with the RKE transmitter in the vehicle, and children or others could be caught in the path of a closing window. Do not leave children in a vehicle with an RKE transmitter.
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28 Keys, Doors, and Windows
The key that is part of the Remote Keyless Entry (RKE) transmitter can be used for the ignition and all locks.
RKE with Remote Start Shown,
without Similar
Press the button on the RKE transmitter to extend the key. Press the button and the key blade to retract the key.
See your dealer if a new key is needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 318.
With an active OnStar or connected service plan, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview 0 328.
Remote Keyless Entry (RKE) System
See Radio Frequency Statement 0 324.
If there is a decrease in the Remote Keyless Entry (RKE) operating range:
.
Check the distance. The transmitter may be too far from the vehicle.
.
Check the location. Other vehicles or objects may be blocking the signal.
.
Check the transmitter's battery. See Battery Replacementlater in this section.
.
If the transmitter is still not working correctly, see your dealer or a qualified technician for service.
Remote Keyless Entry (RKE) System Operation
The Keyless Access system allows for vehicle entry when the Remote Keyless Entry (RKE) transmitter is
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
within 1 m (3 ft). See Keyless Access Operationlater in this section.
The transmitter functions may work up to 60 m (197 ft) away from the vehicle.
Other conditions can impact the performance of the transmitter. See
Remote Keyless Entry (RKE) System 0 28.
If Unlocked Door Anti-Lockout is enabled through vehicle personalization and the driver door
is open when doors lock and the driver door will immediately unlock. See Vehicle Personalization 0 131.
If the passenger door is open when
Q is pressed, all doors lock.
Pressing system. See Vehicle Alarm System 0 41.
Q may also arm the alarm
K : Press to unlock the driver door.
Press again with five seconds to unlock all doors. The RKE transmitter can be programmed to unlock all doors on the first button press. See Vehicle Personalization 0 131.
The turn signal indicators may flash to indicate unlocking. See Vehicle
With Remote Start Shown
Q : Press to lock all doors.
The turn signal indicators may flash and/or the horn may sound on the second press to indicate locking. See Vehicle Personalization 0 131.
Personalization 0 131.
Pressing system. See Vehicle Alarm System 0 41.
K will disarm the alarm
Y : Press and hold to release the
trunk.
Q is pressed, all
Keys, Doors, and Windows 29
7 : Press and release one time to
initiate vehicle locator. The exterior lamps flash and the horn chirps three times.
Press and hold three seconds to sound the panic alarm. The horn sounds and the turn signals flash for about
30 seconds or until again or the vehicle is started.
7 for at least
7 is pressed
/ : If equipped, press Q and
release and then immediately press and hold
four seconds to start the engine from outside the vehicle using the RKE transmitter. See Remote Vehicle Start 0 34.
Keyless Access Operation
The Keyless Access system lets you lock and unlock the doors and access the trunk without removing the RKE transmitter from your pocket, purse, briefcase, etc. The RKE transmitter must be within 1 m (3 ft) of the trunk or door being unlocked. There is a button on the outside door handles.
/ for at least
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
30 Keys, Doors, and Windows
Keyless Access can be programmed to unlock all doors on the first unlock/lock button press from the driver door. See Vehicle Personalization 0 131.
If equipped with memory seats, RKE transmitters 1 and 2 are linked to seating positions of memory 1 or 2. See Memory Seats 0 56.
Keyless Unlocking/Locking from the Driver Door
When the doors are locked and the RKE transmitter is within 1 m (3 ft) of the driver door handle, pressing the lock/unlock button on the driver door handle will unlock the driver door. If the lock/unlock button is pressed again within five seconds, all passenger doors will unlock. Pull the door handle to unlatch the door.
Driver Side Shown, Passenger
Similar
Pressing the lock/unlock button will cause all doors to lock if any of the following occur:
.
It has been more than five seconds since the first lock/ unlock button press.
.
Two lock/unlock button presses were used to unlock all doors.
.
Any vehicle door has opened and all doors are now closed.
Keyless Unlocking/Locking from Passenger Doors
When the doors are locked and the RKE transmitter is within 1 m (3 ft) of the door handle, pressing the lock/unlock button on that door handle will unlock all doors.
Pressing the lock/unlock button will cause all doors to lock if either of the following occur:
.
The lock/unlock button was used to unlock all doors.
.
Any vehicle door has opened and all doors are now closed.
Passive Locking
The vehicle will lock several seconds after all doors are closed if the vehicle is off and at least one transmitter has been removed or none remain in the vehicle.
If other electronic devices interfere with the RKE transmitter signal, the vehicle may not detect the RKE transmitter inside the vehicle. If passive locking is enabled, the doors may lock with the RKE
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
transmitter inside the vehicle. Do not leave the RKE transmitter in an unattended vehicle.
Temporarily Disable Passive Locking
Temporarily disable passive locking by pressing and holding
door for several seconds with a door open. Passive locking will then
remain disabled until or until the vehicle is turned on.
To customize whether the doors automatically lock when you exit the vehicle, see Vehicle Personalization 0 131.
Remote Left In Vehicle Alert
When the vehicle is turned off and an RKE transmitter is left in the vehicle, the horn will chirp three times after all doors are closed. To turn on or off, see Vehicle Personalization 0 131.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and then all doors are closed, the vehicle will check for RKE
K on the
Q is pressed,
transmitters inside. If an RKE transmitter is not detected, the Driver Information Center (DIC) will display NO REMOTE DETECTED and the horn will chirp three times. This occurs only once each time the vehicle is driven. To turn on or off, see Vehicle Personalization 0 131.
Keyless Trunk Opening
Press the touch pad on the underside of the trunk lid to open the trunk if the RKE transmitter is within 1 m (3 ft) of the trunk.
Key Access
To access a vehicle with a weak transmitter battery, see Door Locks 0 35.
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer. The vehicle can be reprogrammed so that lost or stolen transmitters no longer work. Any remaining
Keys, Doors, and Windows 31
transmitters will need to be reprogrammed. Each vehicle can have up to eight transmitters matched to it.
Programming with Recognized Transmitters
A new transmitter can be programmed to the vehicle when there are two recognized transmitters. To program, the vehicle must be off and all of the transmitters, both currently recognized and new, must be with you.
1. Place the two recognized transmitters in the cupholder.
2. Remove the key lock cylinder cap. See Door Locks 0 35. Then insert the vehicle key into the key lock cylinder on the driver door handle and turn the key, counterclockwise, to the unlock position five times within 10 seconds.
The DIC displays READY FOR REMOTE #2, 3, 4, or 5.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
32 Keys, Doors, and Windows
Programming without Recognized Transmitters
If two currently recognized transmitters are not available, follow
3. Place the new transmitter into the transmitter pocket. The transmitter pocket is inside the center console storage area.
4. Press ENGINE START/STOP. When the transmitter is learned, the DIC will show that it is ready to program the next transmitter.
5. Remove the transmitter from the transmitter pocket and
press
K.
To program additional transmitters, repeat Steps 3–5.
this procedure to program up to eight transmitters. This feature is not available in Canada. This procedure will take approximately 30 minutes to complete. The vehicle must be off and all of the transmitters you wish to program must be with you.
When all additional transmitters are programmed, press and hold ENGINE START/STOP for 12 seconds to exit programming mode.
6. Replace the key lock cylinder cap. See Door Locks 0 35.
1. Remove the key lock cylinder cap. See Door Locks 0 35. Then insert the vehicle key into the key lock cylinder on the driver door handle and turn the key, counterclockwise, to the unlock position five times within 10 seconds.
The DIC displays REMOTE LEARN PENDING, PLEASE WAIT.
2. Wait for 10 minutes until the DIC displays PRESS ENGINE START BUTTON TO LEARN and then press ENGINE START/STOP.
The DIC displays will again show REMOTE LEARN PENDING, PLEASE WAIT.
3. Repeat Step 2 two additional times. After the third time, all previously known transmitters will no longer work with the vehicle. Remaining transmitters can be relearned during the next steps.
The DIC display should now show READY FOR REMOTE # 1.
4. Place the new transmitter into the transmitter pocket. The transmitter pocket is inside the center console storage area.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
5. Press ENGINE START/STOP. When the transmitter is learned, the DIC will show that it is ready to program the next transmitter.
6. Remove the transmitter from the transmitter pocket and
press
K.
To program additional transmitters, repeat Steps 4–6.
When all additional transmitters are programmed, press and hold ENGINE START/STOP for 12 seconds to exit programming mode.
7. Replace the key lock cylinder cap. See Door Locks 0 35.
Starting the Vehicle with a Low Transmitter Battery or Wireless Interference
If the transmitter battery is weak or there is wireless interference, the DIC may display NO REMOTE DETECTED or PLACE TRANSMITTER IN POCKET TO START when you try to start the
vehicle. The DIC may display REPLACE BATTERY IN REMOTE KEY.
To start the vehicle:
1. Open the center console and place the transmitter in the transmitter pocket with the buttons facing the front of the vehicle.
2. With the vehicle in P (Park) or N (Neutral), press the brake pedal and press ENGINE START/STOP. See Starting the Engine 0 173.
Keys, Doors, and Windows 33
Replace the transmitter battery as soon as possible.
Battery Replacement
Replace the battery if the DIC indicates that battery replacement is necessary.
Caution
When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter.
The battery is not rechargeable. To replace the battery:
1. Press the button on the RKE transmitter to extend the key blade.
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34 Keys, Doors, and Windows
Remote Vehicle Start
If equipped, this feature allows the engine to be started from outside the vehicle.
/ : This button will be on the RKE
transmitter if the vehicle has remote start.
The climate control system will use the previous settings during a remote start. The rear window
2. Remove the battery cover by prying it with a finger.
3. Remove the battery by pushing on the battery and sliding it toward the key blade.
4. Insert the new battery, positive side facing up. Push the battery down until it is held in place. Replace with a CR2032 or equivalent battery.
5. Snap the battery cover back on to the transmitter.
defogger may come on during a remote start based on cold ambient conditions. The rear defog indicator light does not come on during a remote start.
If the vehicle has heated and/or ventilated seats, they may come on during a remote start. See Heated and Ventilated Front Seats 0 59.
Laws in some local communities may restrict the use of remote starters. For example, some laws require a person using remote start to have the vehicle in view. Check local regulations for any requirements.
Do not use remote start if the vehicle is low on fuel as it may run out of fuel.
Other conditions can affect the performance of the transmitter. See
Remote Keyless Entry (RKE) System 0 28.
Starting the Vehicle
To start the engine using the remote start feature:
1. Aim the RKE transmitter at the vehicle.
2. Press and release
3. Immediately after completing Step 2, press and hold
least four seconds or until the turn signal lamps flash. The turn signal lamps flashing confirms the request to remote start the vehicle has been received.
When the engine starts, the parking lamps will turn on and remain on as long as the engine is running. The doors will be locked and the climate control system may come on.
Q.
/ for at
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
The engine will continue to run for 15 minutes. After 30 seconds, repeat the steps if a 15-minute extension is desired. Remote start can be extended only once.
To drive the vehicle, press the brake pedal and ENGINE START/STOP.
Extending Engine Run Time
The engine run time can also be extended by another 15 minutes, if during the first 15 minutes Steps 1–3 are repeated while the engine is still running. An extension can be requested, 30 seconds after starting. This provides a total of 30 minutes.
The remote start can only be extended once.
When the remote start is extended, the second 15-minute period is added on to the first 15 minutes and the engine will run for a total of 30 minutes.
A maximum of two remote starts, or a remote start with an extension, is allowed between ignition cycles.
The vehicle's ignition must be turned on then off before the remote start procedure can be used again.
Canceling a Remote Start
To cancel a remote start, do one of the following:
.
Aim the RKE transmitter at the vehicle and press and hold
until the parking lamps turn off.
.
Turn on the hazard warning flashers.
.
Turn the vehicle on and then off.
Conditions in Which Remote Start Will Not Work
The remote vehicle start feature will not operate if:
.
The RKE transmitter is in the vehicle.
.
The hood is not closed.
.
The hazard warning flashers are on.
.
The malfunction indicator lamp is on.
Keys, Doors, and Windows 35
.
The engine coolant temperature is too high.
.
The oil pressure is low.
.
Two remote vehicle starts, or a single remote start with an extension, have already been used.
.
/
The vehicle is not in P (Park).
Door Locks
Warning
{
Unlocked doors can be dangerous.
.
Passengers, especially children, can easily open the doors and fall out of a moving vehicle. The doors can be unlocked and opened while the vehicle is moving. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all
(Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
36 Keys, Doors, and Windows
.
Warning (Continued)
passengers should wear seat belts properly and the doors should be locked whenever the vehicle is driven.
.
Young children who get into unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.
.
Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.
To lock or unlock the door from outside the vehicle:
.
Press
Q or K on the Remote
Keyless Entry (RKE) transmitter.
In the case of a dead battery, use the key in the driver door. The key cylinder is covered with a cap.
To lock or unlock the door from inside the vehicle:
.
Press
Q or K on the power door
lock switch.
.
Pulling an interior door handle will unlock the door. Pulling the door handle again unlatches it.
Keyless Access
Use the Keyless Access system to lock and unlock the doors. When the doors are locked and the
Remote Keyless Entry (RKE) transmitter is within 1 m (3 ft) of the driver door handle, press the lock/ unlock button. When unlocking from the driver door, the first press unlocks that door; press again within five seconds to unlock all passenger doors. See Remote
Keyless Entry (RKE) System Operation 0 28.
Driver Door Key Lock Cylinder Access (In Case of Dead Battery)
To access the driver door key lock cylinder:
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
1. Pull the door handle (1) to the open position and hold it open until cap removal is complete.
2. Insert the key into the slot (3) on the bottom of the cap (2) and lift the key upward.
3. Move the cap (2) rearward and remove.
4. Use the key in the cylinder.
To replace the cap:
1. Pull the door handle (1) to the open position and hold it open until cap installation is complete.
2. Insert the two tabs (6) at the back of the cap between the seal (5) and the metal base (4).
Keys, Doors, and Windows 37
3. Slide the cap forward and press the forward edge to install the cap in place.
4. Release the door handle.
5. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns freely when either the wrong key is used, or the correct key is not fully inserted. The free-turning door lock feature prevents the lock from being forced open. To reset the lock, turn it to the vertical position with the correct key fully inserted. Remove the key and insert it again. If this does not reset the lock, turn the key halfway around in the cylinder and repeat the reset procedure.
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38 Keys, Doors, and Windows
Power Door Locks
Delayed locking can only be turned on when the Unlocked Door Anti Lock Out feature has been turned off.
When delayed locking is active and
Q is pressed on the door lock
switch while the door is open, a chime will sound three times.
When all the doors are closed, the doors will lock automatically after five seconds. If a door is reopened before five seconds have elapsed, the five-second timer will reset once all the doors are closed again.
Q on the door lock switch
Q : Press to lock the doors.
K : Press to unlock the doors.
Delayed Locking
This feature delays the locking of the doors until five seconds after all doors are closed.
This feature is activated through vehicle personalization. See Vehicle Personalization 0 131.
Press again or press
transmitter to override this feature and lock the doors immediately.
Q on the RKE
Automatic Door Locks
The doors will lock automatically when all doors are closed, the ignition is on, and the vehicle is shifted out of P (Park).
If a vehicle door is unlocked and then opened and closed, the doors will lock either when your foot is
removed from the brake or the vehicle speed becomes faster than 13 km/h (8 mph).
To unlock the doors:
.
Press
K on the power door lock
switch.
.
Shift the transmission into P (Park).
Automatic door locking cannot be disabled. Automatic door unlocking can be programmed. See Vehicle Personalization 0 131.
Lockout Protection
When the vehicle is on or in ACC/ ACCESSORY and the power door lock switch is pressed with the driver door open, all doors will lock and only the driver door will unlock.
If the vehicle is off and locking is requested while a door is open, when all doors are closed the vehicle will check for RKE transmitters inside. If an RKE transmitter is detected and the number of RKE transmitters has not reduced, the driver door will unlock.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Lockout Protection Override
Lockout protection can be manually overridden with the driver door open
by pressing and holding power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is turned on and the vehicle is off, the driver door is open, and locking is requested, all the doors will lock and the driver door will remain open. Press the button again to lock the driver door. The Unlocked Door Anti-Lockout feature can be turned on or off. See Vehicle Personalization 0 131.
Safety Locks
The rear door safety locks prevent passengers from opening the rear doors from inside the vehicle.
Q on the
Press Z { to activate the safety
locks on the rear doors. The indicator light in the switch will illuminate when activated.
The rear door power windows are also disabled. See Power Windows 0 45.
Z { again to deactivate the
Press safety locks.
If a rear door handle is being pulled at the same time the safety lock is deactivated, that door will remain locked and the indicator light may flash. Release the handle, then press the safety lock twice to deactivate the safety locks.
Keys, Doors, and Windows 39

Doors

Trunk
Warning
{
Exhaust gases can enter the vehicle if it is driven with the liftgate, hatch/trunk open, or with any objects that pass through the seal between the body and the hatch/trunk or liftgate. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death.
If the vehicle must be driven with the liftgate or hatch/trunk open:
.
Close all of the windows.
.
Fully open the air outlets on or under the instrument panel.
.
Adjust the climate control system to a setting that brings in only outside air
(Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
40 Keys, Doors, and Windows
Warning (Continued)
and set the fan speed to the highest setting. See Climate Control Systems in the Index.
.
If the vehicle is equipped with a power liftgate, disable the power liftgate function.
For more information about carbon monoxide, see Engine Exhaust 0 178.
.
.
.
The RKE transmitter must be within 1 m (3 ft) of the trunk. Press the touch pad on the underside of the trunk lid and lift to open. See
Remote Keyless Entry (RKE) System Operation 0 28.
When closing the trunk, use the pull cup.
| with the transmission
Press in P (Park).
Press and hold transmitter.
If equipped, press the touch pad on the underside of the trunk lid after unlocking all doors.
Emergency Trunk Release Handle
Caution
Do not use the emergency trunk release handle as a tie-down or anchor point when securing items in the trunk as it could damage
To open the trunk:
the handle.
Y on the RKE
If equipped, there is a glow-in-the-dark emergency trunk release handle on the trunk lid. This handle will glow following exposure to light. Pull the release handle to open the trunk from the inside.
After use, return to the stored position.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18

Vehicle Security

This vehicle has theft-deterrent features; however, they do not make the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm system.
The indicator light, on the instrument panel near the windshield, indicates the status of the system:
Off : Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system.
Fast Flash : Vehicle is unsecured. A door, the hood, or the trunk is open.
Slow Flash : Alarm system is armed.
Arming the Alarm System
1. Close the trunk and the hood. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.
Use the RKE transmitter.
.
Use the Keyless Access system.
.
With a door open, press the inside
Q.
3. After 30 seconds the alarm system will arm, and the indicator light will begin to slowly flash indicating the alarm system is operating.
Pressing transmitter a second time will
Q on the RKE
Keys, Doors, and Windows 41
bypass the 30-second delay and immediately arm the alarm system.
If the driver door is opened without first unlocking with the RKE transmitter, the lights will flash to indicate pre-alarm. If the vehicle is not started, or the door is not
unlocked by pressing transmitter during the 10–second pre-alarm, the alarm will be activated.
If a door, the hood, or the trunk is opened without first disarming the system, the turn signals will flash for about 30 seconds. The alarm system will then re-arm to monitor for the next unauthorized event.
The theft-deterrent alarm system will not arm if the doors are locked with the key.
Disarming the Alarm System
To disarm the alarm system or turn off the alarm if it has been activated:
.
Press
K on the RKE transmitter.
K on the RKE
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42 Keys, Doors, and Windows
.
Unlock the vehicle using the Keyless Access system.
.
Start the vehicle.
To avoid setting off the alarm by accident:
.
Lock the vehicle after all occupants have left the vehicle and all doors are closed.
.
Always unlock a door with the RKE transmitter or use the Keyless Access system.
Unlocking the driver door with the key will not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
If K is pressed on the transmitter and the lights flash three times, an alarm occurred previously while the alarm system was armed.
If the alarm has been activated, a message will appear on the Driver Information Center (DIC).
Immobilizer
See Radio Frequency Statement 0 324.
Immobilizer Operation
This vehicle has a passive theft-deterrent system.
The system does not have to be manually armed or disarmed.
The vehicle is automatically immobilized when the vehicle is turned off.
The immobilization system is disarmed when ENGINE START/ STOP is pressed and a valid RKE transmitter is found in the vehicle.
The security light in the instrument cluster comes on when there is a problem with arming or disarming the theft-deterrent system.
The system has one or more transmitters matched to an immobilizer control unit in your vehicle. Only a correctly matched transmitter will start the vehicle. If the transmitter is ever damaged, you may not be able to start your vehicle.
When trying to start the vehicle, the security light comes on briefly when the ignition is turned on.
If the engine does not start and the security light stays on, there is a problem with the system. Turn the vehicle off and try again.
If the RKE transmitter appears to be undamaged, try another transmitter. Or, you may try placing the transmitter in the transmitter pocket in the center console. See Starting the Vehicle with a Low Transmitter Battery or Wireless Interference under Remote Keyless Entry (RKE) System Operation 0 28.
If the engine does not start with the other transmitter or when the transmitter is in the pocket in the center console, your vehicle needs
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
service. See your dealer who can service the theft-deterrent system and have a new transmitter programmed to the vehicle.
Do not leave the transmitter or device that disarms or deactivates the theft-deterrent system in the vehicle.
Keys, Doors, and Windows 43

Exterior Mirrors

Convex Mirrors
Warning
{
A convex mirror can make things, like other vehicles, look farther away than they really are. If you cut too sharply into the right lane, you could hit a vehicle on the right. Check the inside mirror or glance over your shoulder before changing lanes.
The passenger side mirror is convex shaped. A convex mirror's surface is curved so more can be seen from the driver seat.
Power Mirrors
1. Move the selector switch to L (Left) or R (Right) to choose the driver or passenger mirror.
2. Press one of the four arrows to move the mirror.
3. Move the selector switch to to deselect the mirror.
Memory Mirrors
The vehicle may have memory mirrors. See Memory Seats 0 56.
)
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44 Keys, Doors, and Windows
Side Blind Zone Alert (SBZA)
The vehicle may have SBZA. See Side Blind Zone Alert (SBZA) 0 203.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change Alert (LCA) 0 203.
Turn Signal Indicator
The vehicle may have a turn signal indicator on the mirror housings. The indicator will flash when a turn signal or the hazard warning flashers are used.
Puddle Light
The vehicle may have a puddle light on the mirror housings. The light will illuminate the ground when the door is opened.
wash. To fold, pull the mirror toward the vehicle. Push the mirror outward to return it to the original position.
Heated Mirrors
If equipped with heated mirrors:
K : The rear window defogger also
heats the outside mirrors.
See Dual Automatic Climate Control System 0 154.
Automatic Dimming Mirror
The vehicle has an automatic dimming outside mirror on the driver side. The mirror will adjust for the glare of headlamps behind you.
Reverse Tilt Mirrors
Folding Mirrors
Manual Folding Mirrors
The vehicle has manual folding mirrors. These mirrors can be folded inward to prevent damage when going through an automatic car
If equipped with memory seats, the passenger and/or driver mirror tilts to a preselected position when the vehicle is in R (Reverse). This allows the curb to be seen when parallel parking.
The mirror(s) return to the original position when:
.
The vehicle is shifted out of R (Reverse), or remains in R (Reverse) for about 30 seconds.
.
The ignition is turned off.
.
The vehicle is driven in R (Reverse) above a set speed.
To turn this feature on or off, see Vehicle Personalization 0 131.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18

Interior Mirrors

Interior Rearview Mirrors
Adjust the rearview mirror for a clear view of the area behind the vehicle.
Do not spray glass cleaner directly on the mirror. Use a soft towel dampened with water.
Manual Rearview Mirror
If equipped, push the tab forward for daytime use and pull it for nighttime use to avoid glare from the headlamps from behind.
Automatic Dimming Rearview Mirror
If equipped, the mirror will automatically reduce the glare of the headlamps from behind.

Windows

Warning
{
Never leave a child, a helpless adult, or a pet alone in a vehicle, especially with the windows closed in warm or hot weather. They can be overcome by the extreme heat and suffer permanent injuries or even death from heat stroke.
Keys, Doors, and Windows 45
The vehicle aerodynamics are designed to improve fuel economy performance. This may result in a pulsing sound when either rear window is down and the front windows are up. To reduce the sound, open either a front window or the sunroof, if equipped.
Power Windows
Warning
{
Children could be seriously injured or killed if caught in the path of a closing window. Never leave the Remote Keyless Entry (RKE) transmitter in a vehicle with children. When there are children in the rear seat, use the window lockout switch to prevent operation of the windows. See Keys 0 27.
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46 Keys, Doors, and Windows
Window Lockout
Power windows work when the ignition is on, in ACC/ACCESSORY, or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) 0 176.
Using the window switch, press to open or pull to close the window.
The windows may be temporarily disabled if they are used repeatedly within a short time.
This feature stops the rear window switches from working.
.
.
Press
Z { to engage the rear
window lockout feature. The rear door safety locks are also enabled. See Safety Locks 0 39. The indicator light is on when engaged.
Z { again to disengage.
Press
Window Express Movement
All windows can be opened without holding the window switch. Press the switch down fully and quickly release to express open the window.
If equipped, pull the window switch up fully and quickly release to express close the window.
Briefly press or pull the window switch in the same direction to stop that windows express movement.
Window Automatic Reversal System
The express-close feature will reverse window movement if it comes in contact with an object. Extreme cold or ice could cause the window to auto-reverse. The window will operate normally after the object or condition is removed.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Automatic Reversal System Override
Warning
{
If automatic reversal system override is active, the window will not reverse automatically. You or others could be injured and the window could be damaged. Before using automatic reversal system override, make sure that all people and obstructions are clear of the window path.
When the engine is on, override the automatic reversal system by pulling and holding the window switch if conditions prevent it from closing.
1. Close all doors.
2. Turn the ignition on or to ACC/ ACCESSORY.
3. Partially open the window to be programmed. Then close it and continue to pull the switch briefly after the window has fully closed.
4. Open the window and continue to press the switch briefly after the window has fully opened.
Sun Visors
Programming the Power Windows
Programming may be necessary if the vehicle battery has been disconnected or discharged. If the window is unable to express-up, program each express-close window:
Pull the sun visor down to block glare. Detach the sun visor from the center mount to pivot to the side window, or to extend along the rod.
Keys, Doors, and Windows 47

Roof

Sunroof
If equipped with a sunroof, the ignition must be on or in ACC/ ACCESSORY, or Retained Accessory Power (RAP) must be active to operate the sunroof and power sunshade. See Retained Accessory Power (RAP) 0 176.
1. Sunroof Switch
2. Sunshade Switch
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48 Keys, Doors, and Windows
Sunroof Switch
Express-Open/Express-Close :
Fully press and release express-open the sunroof. Fully
press and release express-close the sunroof.
Open/Close (Manual Mode) :
Press and hold sunroof. Release
position to stop movement. Press and hold
Vent Feature : Press detent to open the vent. Press
to the first detent to close the vent. The sunshade partially opens and closes automatically during the vent operation.
Sunshade Switch
Express-Open/Express-Close :
Fully press and release the front or rear of
Q to express-open or
express-close the sunshade. If the sunroof is open, the sunshade will express-close just short of the open sunroof.
D to open the
g to close the sunroof.
D to
g to
D at the desired
D to the first
g
Open/Close (Manual Mode) :
Press and hold the front or rear of
Q to open or close the sunshade.
Release the switch to stop at the desired position.
Automatic Reversal System
The sunroof has an automatic reversal system that is only active when the sunroof is operated in express-close mode.
If an object is in the path while express closing, the reversal system will detect an object, stop, and open the sunroof again.
If frost or other conditions prevent closing, override the feature by closing the sunroof in manual mode. To stop movement, release the switch.
Dirt and debris may collect on the sunroof seal or in the track. This could cause an issue with sunroof operation or noise. It could also plug the water drainage system. Periodically open the sunroof and remove any obstacles or loose debris. Wipe the sunroof seal and roof sealing area using a clean cloth, mild soap, and water. Do not remove grease from the sunroof.
If water is seen dripping into the water drainage system, this is normal.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18

Seats and Restraints

Head Restraints
Head Restraints . . . . . . . . . . . . . . . 50
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . 53
Power Seat Adjustment . . . . . . . . 54
Lumbar Adjustment . . . . . . . . . . . . 55
Reclining Seatbacks . . . . . . . . . . . 55
Memory Seats . . . . . . . . . . . . . . . . . 56
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . 59
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 61
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . 62
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 63
Lap-Shoulder Belt . . . . . . . . . . . . . 65
Seat Belt Use During
Pregnancy . . . . . . . . . . . . . . . . . . . . 68
Seat Belt Extender . . . . . . . . . . . . . 68
Safety System Check . . . . . . . . . . 69
Seat Belt Care . . . . . . . . . . . . . . . . . 69
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . 69
Airbag System
Airbag System . . . . . . . . . . . . . . . . . 70
Where Are the Airbags? . . . . . . . 72
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . 73
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . 74
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 74
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . 75
Passenger Sensing System . . . 76 Servicing the Airbag-Equipped
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 80
Adding Equipment to the
Airbag-Equipped Vehicle . . . . . 81
Airbag System Check . . . . . . . . . . 81
Replacing Airbag System Parts
after a Crash . . . . . . . . . . . . . . . . . 82
Child Restraints
Older Children . . . . . . . . . . . . . . . . . 82
Infants and Young Children . . . . 84
Child Restraint Systems . . . . . . . 86
Where to Put the Restraint . . . . . 88
Lower Anchors and Tethers for
Children (LATCH System) . . . . 89
Seats and Restraints 49
Replacing LATCH System Parts
After a Crash . . . . . . . . . . . . . . . . . 95
Securing Child Restraints (With
the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 96
Securing Child Restraints (With
the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 98
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50 Seats and Restraints

Head Restraints

Warning
{
With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly.
If your vehicle has rear head restraints that fold down, always return them to the full upright position whenever an occupant is seated in the seat.
Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant's head. This position reduces the chance of a neck injury in a crash.
Front Seats
The vehicle's front seats have adjustable head restraints in the outboard seating positions.
Two-Way Head Restraints
The height of the head restraint can be adjusted.
To raise or lower the head restraint, press the button on the side of the head restraint, and pull up or push the head restraint down and release the button. Pull and push on the head restraint after the button is released to make sure it is locked in place.
The front seat outboard head restraints are not removable.
Four-Way Head Restraints
The height of the head restraint can be adjusted.
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Seats and Restraints 51
The height of the head restraint can be adjusted. Pull the head restraint up to raise it. Try to move the head restraint to make sure that it is locked in place.
To raise or lower the head restraint, press the button on the side of the head restraint, and pull up or push the head restraint down and release the button. Pull and push on the head restraint after the button is released to make sure that it is locked in place.
The fore and aft position of the head restraint can be adjusted.
To adjust the head restraint forward or rearward, press the button on the side of the head restraint and move it forward or rearward until the desired locking position is reached. Try to move the head restraint after the button is released to make sure that it is locked in place.
The front seat outboard head restraints are not removable.
Rear Seats
The vehicle's rear seats have adjustable head restraints in the outboard seating positions.
To lower the head restraint, press the button, located on the top of the seatback, and push the head restraint down. Try to move the head restraint after the button is released to make sure that it is locked in place.
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52 Seats and Restraints
On some models, the rear head restraints can be folded forward to allow for better visibility when the rear seat is unoccupied. To fold the head restraint, grasp the top of the head restraint and pull the head restraint forward and down until it locks in place.
When an occupant or child restraint is in the seat, always return the head restraint to the full upright position. Push down on the head restraint to release the locking mechanism. Then, pull the head restraint up and push it rearward until it is in the full upright position.
Always adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant's head.
The rear seat outboard head restraints are not intended to be removed. If removal is required see your dealer for assistance with removal. In the event of an emergency, the following can be used as removal and installation instructions. Store the removed head restraints in a secure place. Reinstall the head restraints before the seating position is occupied.
Head Restraint Removal and Reinstallation
To remove the head restraint:
1. Partially fold the seatback forward. See Rear Seats 0 61 for additional information.
2. Press both buttons on the head restraint posts at the same time, and pull up on the head restraint.
3. Store the head restraint in a secure place.
Warning
{
With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do not
(Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Warning (Continued)
drive until the head restraints for all occupants are installed and adjusted properly.
To reinstall the head restraint:
1. Insert the head restraint posts into the holes in the top of the seatback. The notches on the posts must face the driver side of the vehicle.
2. Push the head restraint down.
If necessary, press the height adjustment release button to further lower the head restraint. See Rear Seats 0 61.
3. Try to move the head restraint to make sure that it is locked in place.
Seats and Restraints 53

Front Seats

Seat Adjustment
Warning
{
You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving. Adjust the driver seat only when the vehicle is not moving.
To adjust a manual seat:
1. Pull the handle at the front of the seat.
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54 Seats and Restraints
2. Slide the seat to the desired position and release the handle.
3. Try to move the seat back and forth to be sure it is locked in place.
Seat Height Adjuster
Press and hold the top or bottom of the switch to raise or lower the seat. Release the switch when the desired height is reached.
Power Seat Adjustment
Warning
{
You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving. Adjust the driver seat only when the vehicle is not moving.
Warning
{
The power seats will work with the ignition off. Children could operate the power seats and be injured. Never leave children alone in the vehicle.
To adjust the seat:
.
Move the seat forward or rearward by sliding the control forward or rearward.
.
Raise or lower the front part of the seat cushion by moving the front of the control up or down.
.
Raise or lower the seat by moving the rear of the control up or down.
To adjust the seatback, see Reclining Seatbacks 0 55.
To adjust the lumbar support, see Lumbar Adjustment 0 55.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Seats and Restraints 55
Lumbar Adjustment
To adjust the lumbar support, if equipped:
.
Press and hold the control forward to increase or rearward to decrease lumbar support.
.
If equipped with manual recline, press and hold the top of the control to increase or the bottom of the control to decrease the lumbar support.
Reclining Seatbacks
Warning
{
Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the seat belts cannot do their job.
The shoulder belt will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries.
The lap belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries.
For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear the seat belt properly.
Do not have a seatback reclined if the vehicle is moving.
Manual Reclining Seatbacks
Warning
{
If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.
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56 Seats and Restraints
2. Push and pull on the seatback to make sure it is locked.
Power Reclining Seatbacks
To recline a manual seatback:
1. Lift the lever.
2. Move the seatback to the desired position, and then release the lever to lock the seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright position:
1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position.
To adjust a power seatback, if equipped:
.
Tilt the top of the control rearward to recline.
.
Tilt the top of the control forward to raise.
Memory Seats
If equipped, memory seats allow two drivers to save and recall their unique seat positions for driving the vehicle, and a shared exit position for getting out of the vehicle. Other feature positions may also be saved, such as power mirrors and power steering wheel, if equipped. Memory positions are linked to RKE transmitter 1 or 2 for automatic memory recalls.
Before saving, adjust all available memory feature positions. Turn the ignition on and then press and release SET; a beep will sound.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Then immediately press and hold 1, 2, or
B (Exit) until two beeps
sound. To manually recall these positions, press and hold 1, 2, or
until the saved position is reached. Follow the instructions under Saving Memory Positions.
The vehicle identifies the current drivers RKE transmitter number (1–
8). See Remote Keyless Entry (RKE) System Operation 0 28. Only RKE transmitters 1 and 2 can be used for automatic memory recalls. A Driver Information Center (DIC) welcome message indicating the transmitter number may display for the first few ignition cycles following a transmitter change. For Auto Memory Recall to work properly, save the positions to the memory button (1 or 2) matching the RKE transmitter number displayed in the DIC welcome message. Carry the linked RKE transmitter when entering the vehicle.
Memory adjustments may not be available upon delivery or after service until steps in Saving Memory Positionssection are
B
performed.
Vehicle Personalization Settings
.
To have the Auto Memory Recall movement begin when the vehicle is started, select the Settings menu, then Vehicle, then Comfort and Convenience, and then Auto Memory Recall. Select On or Off. See Auto Memory Recalllater in this section.
.
To begin Easy Exit Recall movement when the ignition is turned off and the driver door is opened, or when the ignition is turned off with the driver door already opened, select the Settings menu, then Vehicle, then Comfort and Convenience, and then Easy Exit Options. Select On or Off. See Easy Exit Recalllater in this section.
Seats and Restraints 57
.
See Vehicle Personalization 0 131 for additional setting information.
Identifying Driver Number
To identify the driver number:
1. Start the vehicle with a different key or RKE transmitter. The DIC should display the driver number; 1 or 2. Turn the ignition off and remove the key or RKE transmitter from the vehicle.
2. Start the vehicle with the initial key or RKE transmitter. The DIC should display the other driver number not shown in Step 1.
Saving Memory Positions
Read these instructions completely before saving memory positions.
To save preferred driving positions 1 and 2:
1. Turn the ignition on or to ACC/ ACCESSORY.
A DIC welcome message may indicate driver number 1 or 2.
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58 Seats and Restraints
2. Adjust all available memory features to the desired driving position.
3. Press and release SET; a beep will sound.
4. Immediately press and hold the 1 or 2 memory button matching the above DIC welcome message until two beeps sound.
If too much time passes between releasing SET and pressing 1, the memory position will not be saved and two beeps will not sound. Repeat Steps 3 and 4.
1 or 2 corresponds to the driver number. See Identifying Driver Numberpreviously in this section.
5. Repeat Steps 1–4 for a second driver using 1 or 2.
To save the position for easy exit features, repeat Steps 1–4
using
B. This saves the position
for getting out of the vehicle.
B and
Save preferred memory feature positions to both 1 and 2 if you are the only driver.
Manually Recalling Memory Positions
Press and hold 1, 2, or the previously saved memory positions.
To stop Manual Memory Recall movement, release 1, 2, or
press any of the following controls:
.
Power seat
.
Memory SET
.
Power mirror, with the driver or passenger side mirror selected
.
Power steering wheel, if equipped
Auto Memory Recall
The vehicle identifies the number of the current drivers RKE transmitter (1–8). See Remote Keyless Entry (RKE) System Operation 0 28. If the RKE transmitter is 1 or 2, and Auto Memory Recall is programmed on in vehicle personalization, the
B to recall
B or
positions saved to the same memory button number 1 or 2 are automatically recalled when the ignition is turned on, or turned from off to ACC/ACCESSORY. RKE transmitters 3–8 will not provide automatic memory recalls.
To turn Auto Memory Recall on or off, see "Vehicle Personalization Settings" previously in this section and Vehicle Personalization 0 131.
The shift lever must be in P (Park) to start Auto Memory Recall. Auto Memory Recall will complete if the vehicle is shifted out of P (Park) prior to reaching the saved memory position.
To stop Auto Memory Recall movement, turn the ignition off or press any of the following controls:
.
Power seat
.
Memory SET, 1, 2, or
.
Power mirror, with the driver or passenger side mirror selected
.
Power steering wheel, if equipped
B
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
If the saved memory seat position does not automatically recall or recalls to the wrong positions, the drivers RKE transmitter number (1 or 2) may not match the memory button number that positions were saved to. Try saving the position to the other memory button or try the other RKE transmitter.
Easy Exit Recall
Easy Exit Recall is not linked to an RKE transmitter. The position saved
to
B is used for all drivers. To turn
Easy Exit Recall on or off, see "Vehicle Personalization Settings" previously in this section and Vehicle Personalization 0 131.
If turned on, the position saved to
B is automatically recalled when
one of the following occurs:
.
The vehicle is turned off and the driver door is opened within a short time.
.
The vehicle is turned off with the driver door open.
To stop Easy Exit Recall movement, press any of the following memory controls:
.
Power seat
.
Memory SET, 1, 2, or
.
Power mirror, with the driver or passenger side mirror selected
.
Power steering wheel, if equipped
Obstructions
If something has blocked the driver seat and/or power steering wheel while recalling a memory position, the recall may stop. Remove the obstruction and try the recall again. If the memory position still does not recall, see your dealer for service.
B
Seats and Restraints 59
Heated and Ventilated Front Seats
Warning
{
If temperature change or pain to the skin cannot be felt, the seat heater may cause burns. To reduce the risk of burns, use care when using the seat heater, especially for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket, cushion, cover, or similar item. This may cause the seat heater to overheat. An overheated seat heater may cause a burn or may damage the seat.
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60 Seats and Restraints
An indicator light on the button turns on when the heated or ventilated seat is on.
Press the button once for the highest setting. With each press of the button, the seat will change to the next lower setting, and then to the off setting. The lights near the button indicate three for the highest setting and one for the lowest. If the heated seats are on high, the level
Heated and Ventilated Seat
Buttons Shown, Heated Seat
Buttons Similar
If equipped, the buttons are on the center console. To operate, the engine must be running.
I : If equipped, press to heat the
driver or passenger seatback only.
J : Press to heat the driver or
passenger seat cushion and seatback.
C : If equipped, press to ventilate
the driver or passenger seat. A ventilated seat has a fan that pulls or pushes air through the seat. The air is not cooled.
may automatically be lowered after approximately 30 minutes.
The passenger seat may take longer to heat up.
Remote Start Auto Heated and Ventilated Seats
During a remote start, the heated or ventilated seats, if equipped, can be turned on automatically. When it is cold outside, the heated seats turn on, and when it is hot outside the ventilated seats turn on. The heated or ventilated seats are canceled when the ignition is turned on. Press the button to use the heated or ventilated seats after the vehicle is started.
The heated or ventilated seat indicator lights on the button do not turn on during a remote start.
The heated seat temperature performance of an unoccupied seat may be reduced. This is normal.
The heated or ventilated seats will not turn on during a remote start unless they are enabled in the vehicle personalization menu. See Remote Vehicle Start 0 34 and Vehicle Personalization 0 131.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18

Rear Seats

Rear Seat Reminder
If equipped, the message REAR SEAT REMINDER LOOK IN REAR SEAT displays under certain conditions indicating there may be an item or passenger in the rear seat. Check before exiting the vehicle.
This feature will activate when a second row door is opened while the vehicle is on or up to 10 minutes before the vehicle is turned on. There will be an alert when the vehicle is turned off. The alert does not directly detect objects in the rear seat; instead, under certain conditions, it detects when a rear door is opened and closed, indicating that there may be something in the rear seat.
The feature is active only once each time the vehicle is turned on and off, and will require reactivation by opening and closing the second row doors. There may be an alert even when there is nothing in the rear seat; for example, if a child entered
the vehicle through the rear door and left the vehicle without the vehicle being shut off.
The feature can be turned on or off. See Vehicle Personalization 0 131.
Folding the Seatback
Either side of the seatback can be folded for more cargo space. Fold a seatback only when the vehicle is not moving.
Folding a rear seat with the seat belts still fastened may cause damage to the seat or the seat belts. Always unbuckle the seat belts and return them to their normal stowed position before folding a rear seat.
Seats and Restraints 61
To fold the seatback:
Caution
Rear Seat with Folding Head
Restraints Shown, Non-Folding
Head Restraints Similar
1. Lift the lever on top of the seatback to unlock it.
A tab near the seatback lever raises when the seatback is unlocked.
2. Fold the seatback forward.
Repeat the steps to fold the other seatback, if desired.
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62 Seats and Restraints
Raising the Seatback
Warning
{
If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.
Warning
{
A seat belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the seat belts are properly routed and attached, and are not twisted.
To raise a seatback:
1. Lift the seatback up and push it rearward to lock it in place.
A tab near the seatback lever retracts when the seatback is locked in place.
2. Push and pull the top of the seatback to be sure it is locked into position.
3. Repeat the steps to raise the other seatback, if necessary.
When the seat is not in use, it should be kept in the upright, locked position.

Seat Belts

This section describes how to use seat belts properly, and some things not to do.
Warning
{
Do not let anyone ride where a seat belt cannot be worn properly. In a crash, if you or your passenger(s) are not wearing seat belts, injuries can be much worse than if you are wearing seat belts. You can be seriously injured or killed by hitting things inside the vehicle harder or by being ejected from the vehicle. In addition, anyone who is not buckled up can strike other passengers in the vehicle.
It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, passengers riding in these areas are more likely to be seriously injured or killed. Do not allow
(Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Warning (Continued)
passengers to ride in any area of the vehicle that is not equipped with seats and seat belts.
Always wear a seat belt, and check that all passenger(s) are restrained properly too.
This vehicle has indicators as a reminder to buckle the seat belts. See Seat Belt Reminders 0 118.
Why Seat Belts Work
When riding in a vehicle, you travel as fast as the vehicle does. If the vehicle stops suddenly, you keep going until something stops you. It could be the windshield, the instrument panel, or the seat belts!
When you wear a seat belt, you and the vehicle slow down together. There is more time to stop because you stop over a longer distance and, when worn properly, your strongest bones take the forces from the seat belts. That is why wearing seat belts makes such good sense.
Questions and Answers About Seat Belts
Q: Will I be trapped in the vehicle
after a crash if I am wearing a seat belt?
A: You could be whether you are
wearing a seat belt or not. Your chance of being conscious during and after a crash, so you
can unbuckle and get out, is much greater if you are belted.
Seats and Restraints 63
Q: If my vehicle has airbags, why
should I have to wear seat belts?
A: Airbags are supplemental
systems only. They work with seat belts not instead of them. Whether or not an airbag is provided, all occupants still have to buckle up to get the most protection.
Also, in nearly all states and in all Canadian provinces, the law requires wearing seat belts.
How to Wear Seat Belts Properly
Follow these rules for everyone's protection.
There are additional things to know about seat belts and children, including smaller children and infants. If a child will be riding in the vehicle, see Older Children 0 82 or Infants and Young Children 0 84. Review and follow the rules for children in addition to the following rules.
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64 Seats and Restraints
It is very important for all occupants to buckle up. Statistics show that unbelted people are hurt more often in crashes than those who are wearing seat belts.
There are important things to know about wearing a seat belt properly.
.
Sit up straight and always keep your feet on the floor in front of you (if possible).
.
Always use the correct buckle for your seating position.
.
Wear the lap part of the belt low and snug on the hips, just touching the thighs. In a crash,
this applies force to the strong pelvic bones and you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen. This could cause serious or even fatal injuries.
.
Wear the shoulder belt over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The shoulder belt locks if there is a sudden stop or crash.
Warning
{
You can be seriously injured, or even killed, by not wearing your seat belt properly.
Never allow the lap or shoulder belt to become loose or twisted.
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Always use the correct buckle for your seating position.
Seats and Restraints 65
Lap-Shoulder Belt
All seating positions in the vehicle have a lap-shoulder belt.
The following instructions explain how to wear a lap-shoulder belt properly.
1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how, see Seatsin the Index.
Never wear the shoulder belt under both arms or behind your back.
Never route the lap or shoulder belt over an armrest.
2. Pick up the latch plate and pull the belt across you. Do not let it get twisted.
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66 Seats and Restraints
The lap-shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly.
If the shoulder portion of a passenger belt is pulled out all the way, the child restraint locking feature may be engaged. If this happens, let the belt go back all the way and start again.
If the webbing locks in the latch plate before it reaches the buckle, tilt the latch plate flat to unlock.
3. Push the latch plate into the buckle until it clicks.
Pull up on the latch plate to make sure it is secure. If the belt is not long enough, see Seat Belt Extender 0 68.
Position the release button on the buckle so that the seat belt could be quickly unbuckled if necessary.
4. If equipped with a shoulder belt height adjuster, move it to the height that is right for you. See Shoulder Belt Height Adjuster later in this section for instructions on use and important safety information.
5. To make the lap part tight, pull up on the shoulder belt.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt height adjuster for the driver and front outboard passenger seating positions.
Adjust the height so the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the neck. Improper shoulder belt height adjustment
To unlatch the belt, push the button on the buckle. The belt should return to its stowed position.
Always stow the seat belt slowly. If the seat belt webbing returns quickly to the stowed position, the retractor may lock and cannot be pulled out. If this happens, pull the seat belt straight out firmly to unlock the webbing, and then release it. If the webbing is still locked in the retractor, see your dealer.
Before a door is closed, be sure the seat belt is out of the way. If a door is slammed against a seat belt, damage can occur to both the seat belt and the vehicle.
could reduce the effectiveness of the seat belt in a crash. See How to Wear Seat Belts Properly 0 63.
Seats and Restraints 67
Push down on the release button and move the height adjuster to the desired position. The adjuster can be moved up by pushing the slider/ trim up. After the adjuster is set to the desired position, try to move it down without pushing the release button to make sure it has locked into position.
Seat Belt Pretensioners
This vehicle has seat belt pretensioners for front outboard occupants. Although the seat belt pretensioners cannot be seen, they are part of the seat belt assembly. They can help tighten the seat belts during the early stages of a moderate to severe frontal, near frontal, or rear crash if the threshold conditions for pretensioner activation are met. Seat belt pretensioners can also help tighten the seat belts in a side crash or rollover event.
Pretensioners work only once. If the pretensioners activate in a crash, the pretensioners and probably other parts of the vehicle's seat belt
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68 Seats and Restraints
system will need to be replaced. See Replacing Seat Belt System Parts after a Crash 0 69.
Do not sit on the outboard seat belt while entering or exiting the vehicle or at any time while sitting in the seat. Sitting on the seat belt can damage the webbing and hardware.
Rear Seat Belt Comfort Guides
Rear seat belt comfort guides may provide added seat belt comfort for older children who have outgrown booster seats and for some adults. When installed on a shoulder belt, the comfort guide positions the belt away from the neck and head.
Comfort guides are available through your dealer for the rear outboard seating positions. Instructions are included with the comfort guide.
Seat Belt Use During Pregnancy
Seat belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they do not wear seat belts.
A pregnant woman should wear a lap-shoulder belt, and the lap portion should be worn as low as possible, below the rounding, throughout the pregnancy.
The best way to protect the fetus is to protect the mother. When a seat belt is worn properly, it is more likely
that the fetus will not be hurt in a crash. For pregnant women, as for anyone, the key to making seat belts effective is wearing them properly.
Seat Belt Extender
If the vehicle's seat belt will fasten around you, you should use it.
But if a seat belt is not long enough, your dealer will order you an extender. When you go in to order it, take the heaviest coat you will wear, so the extender will be long enough for you. To help avoid personal injury, do not let someone else use it, and use it only for the seat it is made to fit. The extender has been designed for adults. Never use it for securing child restraints. For more information on the proper use and fit of seat belt extenders see the instruction sheet that comes with the extender.
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Seats and Restraints 69
Safety System Check
Periodically check the seat belt reminder, seat belts, buckles, latch plates, retractors, shoulder belt height adjusters (if equipped), and seat belt anchorages to make sure they are all in working order. Look for any other loose or damaged seat belt system parts that might keep a seat belt system from performing properly. See your dealer to have it repaired. Torn, frayed, or twisted seat belts may not protect you in a crash. Torn or frayed seat belts can rip apart under impact forces. If a belt is torn or frayed, have it replaced immediately. If a belt is twisted, it may be possible to untwist by reversing the latch plate on the webbing. If the twist cannot be corrected, ask your dealer to fix it.
Make sure the seat belt reminder light is working. See Seat Belt Reminders 0 118.
Keep seat belts clean and dry. See Seat Belt Care 0 69.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared for and maintained.
Seat belt hardware should be kept dry and free of dust or debris. As necessary, exterior hard surfaces and seat belt webbing may be lightly cleaned with mild soap and water. Ensure there is not excessive dust or debris in the mechanism. If dust or debris exists in the system please see the dealer. Parts may need to be replaced to ensure proper functionality of the system.
Warning
{
Do not bleach or dye seat belt webbing. It may severely weaken the webbing. In a crash, they might not be able to provide adequate protection. Clean and rinse seat belt webbing only with mild soap and lukewarm water. Allow the webbing to dry.
Replacing Seat Belt System Parts after a Crash
Warning
{
A crash can damage the seat belt system in the vehicle. A damaged seat belt system may not properly protect the person using it, resulting in serious injury or even death in a crash. To help make sure the seat belt systems are working properly after a crash, have them inspected and any necessary replacements made as soon as possible.
After a minor crash, replacement of seat belts may not be necessary. But the seat belt assemblies that were used during any crash may have been stressed or damaged. See your dealer to have the seat belt assemblies inspected or replaced.
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70 Seats and Restraints
New parts and repairs may be necessary even if the seat belt system was not being used at the time of the crash.
Have the seat belt pretensioners checked if the vehicle has been in a crash, or if the airbag readiness light stays on after you start the vehicle or while you are driving. See Airbag Readiness Light 0 119.

Airbag System

The vehicle has the following airbags:
.
A frontal airbag for the driver
.
A frontal airbag for the front outboard passenger
.
A knee airbag for the driver
.
A knee airbag for the front outboard passenger
.
A seat-mounted side impact airbag for the driver
.
A seat-mounted side impact airbag for the front outboard passenger
.
Seat-mounted side impact airbags for the second row outboard passengers
.
A roof-rail airbag for the driver and the passenger seated directly behind the driver
.
A roof-rail airbag for the front outboard passenger and the passenger seated directly behind the front outboard passenger
All vehicle airbags have the word AIRBAG on the trim or on a label near the deployment opening.
For frontal airbags, the word AIRBAG is on the center of the steering wheel for the driver and on the instrument panel for the front outboard passenger.
For knee airbags, the word AIRBAG is on the lower part of the instrument panel.
For seat-mounted side impact airbags, the word AIRBAG is on the side of the seatback closest to the door.
For roof-rail airbags, the word AIRBAG is on the ceiling or trim.
Airbags are designed to supplement the protection provided by seat belts. Even though today's airbags are also designed to help reduce the risk of injury from the force of an inflating bag, all airbags must inflate very quickly to do their job.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
Here are the most important things to know about the airbag system:
Warning
{
You can be severely injured or killed in a crash if you are not wearing your seat belt, even with airbags. Airbags are designed to work with seat belts, not replace them. Also, airbags are not designed to inflate in every crash. In some crashes seat belts are the only restraint. See When Should an Airbag Inflate? 0 73.
Wearing your seat belt during a crash helps reduce your chance of hitting things inside the vehicle or being ejected from it. Airbags are supplemental restraintsto the seat belts. Everyone in the vehicle should wear a seat belt properly, whether or not there is an airbag for that person.
Warning
{
Because airbags inflate with great force and faster than the blink of an eye, anyone who is up against, or very close to, any airbag when it inflates can be seriously injured or killed. Do not sit unnecessarily close to any airbag, as you would be if sitting on the edge of the seat or leaning forward. Seat belts help keep you in position before and during a crash. Always wear a seat belt, even with airbags. The driver should sit as far back as possible while still maintaining control of the vehicle. The seat belts and the front outboard passenger airbags are most effective when you are sitting well back and upright in the seat with both feet on the floor.
(Continued)
Seats and Restraints 71
Warning (Continued)
Occupants should not lean on or sleep against the door or side windows in seating positions with seat-mounted side impact airbags and/or roof-rail airbags.
Warning
{
Children who are up against, or very close to, any airbag when it inflates can be seriously injured or killed. Always secure children properly in the vehicle. To read how, see Older Children 0 82 or Infants and Young Children 0 84.
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72 Seats and Restraints
There is an airbag readiness light on the instrument cluster, which shows the airbag symbol. The system checks the airbag electrical system for malfunctions. The light tells you if there is an electrical problem. See Airbag Readiness Light 0 119.
Where Are the Airbags?
The driver knee airbag is below the steering column. The front outboard passenger knee airbag is below the glove box.
The driver frontal airbag is in the center of the steering wheel.
The front outboard passenger frontal airbag is in the passenger side instrument panel.
Driver Side Shown, Passenger
Side Similar
The driver and front outboard passenger seat-mounted side impact airbags are in the side of the seatbacks closest to the door.
The roof-rail airbags for the driver, front outboard passenger, and second row outboard passengers are in the ceiling above the side windows.
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Warning (Continued)
inflating airbag must be kept clear. Do not put anything between an occupant and an airbag, and do not attach or put anything on the steering wheel hub or on or near any other airbag covering.
Do not use seat accessories that
Rear Seat Driver Side Shown,
Passenger Side Similar
On vehicles with second row seat-mounted side impact airbags, they are in the sides of the rear seatback closest to the door.
Warning
{
If something is between an occupant and an airbag, the airbag might not inflate properly or it might force the object into that person causing severe injury or even death. The path of an
(Continued)
block the inflation path of a seat-mounted side impact airbag.
Never secure anything to the roof of a vehicle with roof-rail airbags by routing a rope or tiedown through any door or window opening. If you do, the path of an inflating roof-rail airbag will be blocked.
When Should an Airbag Inflate?
This vehicle is equipped with airbags. See Airbag System 0 70. Airbags are designed to inflate if the impact exceeds the specific airbag
Seats and Restraints 73
system's deployment threshold. Deployment thresholds are used to predict how severe a crash is likely to be in time for the airbags to inflate and help restrain the occupants. The vehicle has electronic sensors that help the airbag system determine the severity of the impact. Deployment thresholds can vary with specific vehicle design.
Frontal airbags are designed to inflate in moderate to severe frontal or near frontal crashes to help reduce the potential for severe injuries, mainly to the driver's or front outboard passenger's head and chest.
Whether the frontal airbags will or should inflate is not based primarily on how fast the vehicle is traveling. It depends on what is hit, the direction of the impact, and how quickly the vehicle slows down.
Frontal airbags may inflate at different crash speeds depending on whether the vehicle hits an object straight on or at an angle, and
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74 Seats and Restraints
whether the object is fixed or moving, rigid or deformable, narrow or wide.
Frontal airbags are not intended to inflate during vehicle rollovers, rear impacts, or in many side impacts.
In addition, the vehicle has advanced technology frontal airbags. Advanced technology frontal airbags adjust the restraint according to crash severity.
Knee airbags are designed to inflate in moderate to severe frontal or near frontal impacts. Knee airbags are not designed to inflate during vehicle rollovers, in rear impacts, or in many side impacts.
Seat-mounted side impact airbags are designed to inflate in moderate to severe side crashes depending on the location of the impact. Seat-mounted side impact airbags are not designed to inflate in frontal impacts, near frontal impacts, rollovers, or rear impacts. A seat-mounted side impact airbag is designed to inflate on the side of the vehicle that is struck.
Roof-rail airbags are designed to inflate in moderate to severe side crashes depending on the location of the impact. In addition, these roof-rail airbags are designed to inflate during a rollover or in a severe frontal impact. Roof-rail airbags are not designed to inflate in rear impacts. Both roof-rail airbags will inflate when either side of the vehicle is struck or if the sensing system predicts that the vehicle is about to roll over on its side, or in a severe frontal impact.
In any particular crash, no one can say whether an airbag should have inflated simply because of the vehicle damage or repair costs.
What Makes an Airbag Inflate?
In a deployment event, the sensing system sends an electrical signal triggering a release of gas from the inflator. Gas from the inflator fills the airbag causing the bag to break out of the cover. The inflator, the airbag, and related hardware are all part of the airbag module.
For airbag locations, see Where Are the Airbags? 0 72.
How Does an Airbag Restrain?
In moderate to severe frontal or near frontal collisions, even belted occupants can contact the steering wheel or the instrument panel. In moderate to severe side collisions, even belted occupants can contact the inside of the vehicle.
Airbags supplement the protection provided by seat belts by distributing the force of the impact more evenly over the occupant's body.
Rollover capable roof-rail airbags are designed to help contain the head and chest of occupants in the outboard seating positions in the first and second rows. The rollover capable roof-rail airbags are designed to help reduce the risk of full or partial ejection in rollover events, although no system can prevent all such ejections.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
But airbags would not help in many types of collisions, primarily because the occupant's motion is not toward those airbags. See When Should an Airbag Inflate? 0 73.
Airbags should never be regarded as anything more than a supplement to seat belts.
What Will You See after an Airbag Inflates?
After frontal, knee, and seat-mounted side impact airbags inflate, they quickly deflate, so quickly that some people may not even realize the airbags inflated. Roof-rail airbags may still be at least partially inflated for some time after they inflate. Some components of the airbag module may be hot for several minutes. For location of the airbags, see Where Are the Airbags? 0 72.
The parts of the airbag that come into contact with you may be warm, but not too hot to touch. There may be some smoke and dust coming from the vents in the deflated
airbags. Airbag inflation does not prevent the driver from seeing out of the windshield or being able to steer the vehicle, nor does it prevent people from leaving the vehicle.
{
When an airbag inflates, there may be dust in the air. This dust could cause breathing problems for people with a history of asthma or other breathing trouble. To avoid this, everyone in the vehicle should get out as soon as it is safe to do so. If you have breathing problems but cannot get out of the vehicle after an airbag inflates, then get fresh air by opening a window or a door. If you experience breathing problems following an airbag deployment, you should seek medical attention.
The vehicle has a feature that may automatically unlock the doors, turn on the interior lamps and hazard warning flashers, and shut off the
Warning
Seats and Restraints 75
fuel system after the airbags inflate. The feature may also activate, without airbag inflation, after an event that exceeds a predetermined threshold. After turning the ignition off and then on again, the fuel system will return to normal operation; the doors can be locked, the interior lamps can be turned off, and the hazard warning flashers can be turned off using the controls for those features. If any of these systems are damaged in the crash they may not operate as normal.
Warning
{
A crash severe enough to inflate the airbags may have also damaged important functions in the vehicle, such as the fuel system, brake and steering systems, etc. Even if the vehicle appears to be drivable after a moderate crash, there may be concealed damage that could make it difficult to safely operate the vehicle.
(Continued)
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76 Seats and Restraints
Warning (Continued)
Use caution if you should attempt to restart the engine after a crash has occurred.
In many crashes severe enough to inflate the airbag, windshields are broken by vehicle deformation. Additional windshield breakage may also occur from the front outboard passenger airbag.
.
Airbags are designed to inflate only once. After an airbag inflates, you will need some new parts for the airbag system. If you do not get them, the airbag system will not be there to help protect you in another crash. A new system will include airbag modules and possibly other parts. The service manual for the vehicle covers the need to replace other parts.
.
The vehicle has a crash sensing and diagnostic module which records information after a crash.
See Vehicle Data Recording and
Privacy 0 326 and Event Data Recorders 0 326.
.
Let only qualified technicians work on the airbag systems. Improper service can mean that an airbag system will not work properly. See your dealer for service.
Passenger Sensing System
The vehicle has a passenger sensing system for the front outboard passenger position. The passenger airbag status indicator will light on the overhead console when the vehicle is started.
United States
Canada
The words ON and OFF, or the symbols for on and off, will be visible during the system check. When the system check is complete, either the word ON or OFF, or the symbol for on or off will be visible. See Passenger Airbag Status Indicator 0 119.
The passenger sensing system turns off the front outboard passenger frontal airbag and knee airbag, under certain conditions. No other airbag is affected by the passenger sensing system.
The passenger sensing system works with sensors that are part of the front outboard passenger seat. The sensors are designed to detect the presence of a properly seated occupant and determine if the front
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outboard passenger frontal airbag and knee airbag should be allowed to inflate or not.
According to accident statistics, children are safer when properly secured in a rear seat in the correct child restraint for their weight and size.
Whenever possible, children aged 12 and under should be secured in a rear seating position.
Never put a rear-facing child seat in the front. This is because the risk to the rear-facing child is so great, if the airbag inflates.
Warning
{
A child in a rear-facing child restraint can be seriously injured or killed if the passenger frontal airbag inflates. This is because the back of the rear-facing child restraint would be very close to the inflating airbag. A child in a forward-facing child restraint can be seriously injured or killed if the
(Continued)
Warning (Continued)
passenger frontal airbag inflates and the passenger seat is in a forward position.
Even if the passenger sensing system has turned off the front outboard passenger airbag(s), no system is fail-safe. No one can guarantee that an airbag will not deploy under some unusual circumstance, even though the airbag(s) are off.
Never put a rear-facing child restraint in the front seat, even if the airbag is off. If securing a forward-facing child restraint in the front outboard passenger seat, always move the seat as far back as it will go. It is better to secure child restraints in the rear seat. Consider using another vehicle to transport the child when a rear seat is not available.
Seats and Restraints 77
The passenger sensing system is designed to turn off the front outboard passenger frontal airbag and knee airbag if:
.
The front outboard passenger seat is unoccupied.
.
The system determines an infant is present in a child restraint.
.
A front outboard passenger takes his/her weight off of the seat for a period of time.
.
There is a critical problem with the airbag system or the passenger sensing system.
When the passenger sensing system has turned off the front outboard passenger frontal airbag and knee airbag, the OFF indicator will light and stay lit to remind you that the airbags are off. See
Passenger Airbag Status Indicator
0 119.
The passenger sensing system is designed to turn on the front outboard passenger frontal airbag and knee airbag anytime the system
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78 Seats and Restraints
senses that a person of adult size is sitting properly in the front outboard passenger seat.
When the passenger sensing system has allowed the airbags to be enabled, the ON indicator will light and stay lit as a reminder that the airbags are active.
For some children, including children in child restraints, and for very small adults, the passenger sensing system may or may not turn off the front outboard passenger frontal airbag and knee airbag, depending upon the persons seating posture and body build. Everyone in the vehicle who has outgrown child restraints should wear a seat belt properly whether or not there is an airbag for that person.
Warning
{
If the airbag readiness light ever comes on and stays on, it means that something may be wrong
(Continued)
Warning (Continued)
with the airbag system. To help avoid injury to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light 0 119 for more information, including important safety information.
If the On Indicator Is Lit for a Child Restraint
The passenger sensing system is designed to turn off the front outboard passenger frontal airbag and knee airbag if the system determines that an infant is present in a child restraint. If a child restraint has been installed and the ON indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets, cushions, seat covers, seat heaters, or seat massagers.
4. Reinstall the child restraint following the directions provided by the child restraint manufacturer and refer to
Securing Child Restraints (With the Seat Belt in the Rear Seat) 0 96 or Securing Child Restraints (With the Seat Belt in the Front Seat) 0 98.
5. If, after reinstalling the child restraint and restarting the vehicle, the ON indicator is still lit, turn the vehicle off. Then slightly recline the vehicle seatback and adjust the seat cushion, if adjustable, to make sure that the vehicle seatback is not pushing the child restraint into the seat cushion.
Also make sure the child restraint is not trapped under the vehicle head restraint. If this happens, adjust the head restraint. See Head Restraints 0 50.
6. Restart the vehicle.
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The passenger sensing system may or may not turn off the airbags for a child in a child restraint depending upon the childs size. It is better to secure the child restraint in a rear seat. Never put a rear-facing child restraint in the front seat, even if the ON indicator is not lit.
If the Off Indicator Is Lit for an Adult-Sized Occupant
If a person of adult size is sitting in the front outboard passenger seat, but the OFF indicator is lit, it could be because that person is not sitting
properly in the seat. Use the following steps to allow the system to detect that person and enable the front outboard passenger frontal airbag and knee airbag:
1. Turn the vehicle off.
2. Remove any additional material from the seat, such as blankets, cushions, seat covers, seat heaters, or seat massagers. Also remove laptops, or other electronic devices.
3. Place the seatback in the fully upright position.
4. Have the person sit upright in the seat, centered on the seat cushion, with legs comfortably extended.
5. Restart the vehicle and have the person remain in this position for two to three minutes after the ON indicator is lit.
Seats and Restraints 79
Warning
{
If the front outboard passenger airbag is turned off for an adult-sized occupant, the airbag will not be able to inflate and help protect that person in a crash, resulting in an increased risk of serious injury or even death. An adult-sized occupant should not ride in the front outboard passenger seat, if the passenger airbag OFF indicator is lit.
Additional Factors Affecting System Operation
Seat belts help keep the passenger in position on the seat during vehicle maneuvers and braking, which helps the passenger sensing system maintain the passenger airbag status. See Seat Beltsand Child Restraintsin the Index for additional information about the importance of proper restraint use.
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80 Seats and Restraints
A thick layer of additional material, such as a blanket or cushion, or aftermarket equipment such as seat covers, seat heaters, and seat massagers can affect how well the passenger sensing system operates. We recommend that you not use seat covers or other aftermarket equipment except when approved by GM for your specific vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle 0 81
for more information about modifications that can affect how the system operates.
A wet seat can affect the performance of the passenger sensing system. Here is how:
.
The passenger sensing system may turn off the airbag(s) when liquid is soaked into the seat. If this happens, the OFF indicator will be lit, and the airbag readiness light on the instrument panel will also be lit.
.
Liquid pooled on the seat that has not soaked in may make it more likely that the passenger sensing system will turn on the
front passenger airbag(s) while a child restraint or child occupant is on the seat. If the outboard passenger airbag(s) are turned on, the ON indicator will be lit.
If the front passenger seat gets wet, dry the seat immediately. If the airbag readiness light is lit, do not install a child restraint or allow anyone to occupy the seat. See Airbag Readiness Light 0 119 for important safety information.
The ON indicator may be lit if an object, such as a briefcase, handbag, grocery bag, laptop, or other electronic device, is put on an unoccupied seat. If this is not desired, remove the object from the seat.
Warning
{
Stowing articles under the passenger seat or between the passenger seat cushion and seatback may interfere with the proper operation of the passenger sensing system.
Servicing the Airbag-Equipped Vehicle
Airbags affect how the vehicle should be serviced. There are parts of the airbag system in several places around the vehicle. Your dealer and the service manual have information about servicing the vehicle and the airbag system. To purchase a service manual, see
Publication Ordering Information 0 323.
Warning
{
For up to 10 seconds after the vehicle is turned off and the 12volt battery is disconnected, an airbag can still inflate during improper service. You can be injured if you are close to an airbag when it inflates. Avoid yellow connectors. They are probably part of the airbag system. Be sure to follow proper service procedures, and make sure the person performing work for you is qualified to do so.
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Adding Equipment to the Airbag-Equipped Vehicle
Adding accessories that change the vehicle's frame, bumper system, height, front end, or side sheet metal may keep the airbag system from working properly.
The operation of the airbag system can also be affected by changing, including improperly repairing or replacing, any parts of the following:
.
Airbag system, including airbag modules, front or side impact sensors, sensing and diagnostic module, or airbag wiring
.
Front seats, including stitching, seams or zippers
.
Seat belts
.
Steering wheel, instrument panel, overhead console, ceiling trim, or pillar garnish trim
.
Inner door seals, including speakers
Your dealer and the service manual have information about the location of the airbag modules and sensors,
sensing and diagnostic module, and airbag wiring along with the proper replacement procedures.
In addition, the vehicle has a passenger sensing system for the front outboard passenger position, which includes sensors that are part of the passenger seat. The passenger sensing system may not operate properly if the original seat trim is replaced with non-GM covers, upholstery, or trim; or with GM covers, upholstery, or trim designed for a different vehicle. Any object, such as an aftermarket seat heater or a comfort-enhancing pad or device, installed under or on top of the seat fabric, could also interfere with the operation of the passenger sensing system. This could either prevent proper deployment of the passenger airbag(s) or prevent the passenger sensing system from properly turning off the passenger airbag(s). See Passenger Sensing System 0 76.
Seats and Restraints 81
If the vehicle has rollover roof-rail airbags, see Different Size Tires and Wheels 0 272 for additional important information.
If the vehicle must be modified because you have a disability and have questions about whether the modifications will affect the vehicle's airbag system, or if you have questions about whether the airbag system will be affected if the vehicle is modified for any other reason, call Customer Assistance. See Customer Assistance Offices 0 316.
Airbag System Check
The airbag system does not need regularly scheduled maintenance or replacement. Make sure the airbag readiness light is working. See Airbag Readiness Light 0 119.
Caution
If an airbag covering is damaged, opened, or broken, the airbag may not work properly. Do not
(Continued)
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82 Seats and Restraints
Caution (Continued)
open or break the airbag coverings. If there are any opened or broken airbag coverings, have the airbag covering and/or airbag module replaced. For the location of the airbags, see Where Are the Airbags? 0 72. See your dealer for service.
Replacing Airbag System Parts after a Crash
Warning
{
A crash can damage the airbag systems in the vehicle. A damaged airbag system may not properly protect you and your passenger(s) in a crash, resulting in serious injury or even death. To help make sure the airbag systems are working properly after a crash, have them
(Continued)
Warning (Continued)
inspected and any necessary replacements made as soon as possible.
If an airbag inflates, you will need to replace airbag system parts. See your dealer for service.
If the airbag readiness light stays on after the vehicle is started or comes on when you are driving, the airbag system may not work properly. Have the vehicle serviced right away. See Airbag Readiness Light 0 119.

Child Restraints

Older Children
Older children who have outgrown booster seats should wear the vehicles seat belts.
The manufacturer instructions that come with the booster seat state the weight and height limitations for that booster. Use a booster seat with a lap-shoulder belt until the child passes the fit test below:
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.
Sit all the way back on the seat. Do the knees bend at the seat edge? If yes, continue. If no, return to the booster seat.
.
Buckle the lap-shoulder belt. Does the shoulder belt rest on the shoulder? If yes, continue. If no, try using the rear seat belt comfort guide, if available. See Rear Seat Belt Comfort Guides under Lap-Shoulder Belt 0 65. If a comfort guide is not available, or if the shoulder belt still does not rest on the shoulder, then return to the booster seat.
.
Does the lap belt fit low and snug on the hips, touching the thighs? If yes, continue. If no, return to the booster seat.
.
Can proper seat belt fit be maintained for the length of the trip? If yes, continue. If no, return to the booster seat.
Q: What is the proper way to
wear seat belts?
A: An older child should wear a
lap-shoulder belt and get the additional restraint a shoulder belt can provide. The shoulder belt should not cross the face or neck. The lap belt should fit snugly below the hips, just touching the top of the thighs. This applies belt force to the child's pelvic bones in a crash. It should never be worn over the abdomen, which could cause severe or even fatal internal injuries in a crash.
Also see Rear Seat Belt Comfort Guidesunder Lap-Shoulder Belt 0 65.
According to accident statistics, children are safer when properly restrained in a rear seating position.
In a crash, children who are not buckled up can strike other people who are buckled up, or can be thrown out of the vehicle. Older children need to use seat belts properly.
Seats and Restraints 83
Warning
{
Never allow more than one child to wear the same seat belt. The seat belt cannot properly spread the impact forces. In a crash, they can be crushed together and seriously injured. A seat belt must be used by only one person at a time.
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84 Seats and Restraints
Warning
{
Never allow a child to wear the seat belt with the shoulder belt behind their back. A child can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, the child would not be restrained by the shoulder belt. The child could move too far forward increasing the chance of head and neck injury. The child might also slide under the lap belt. The belt force would then be applied right on the abdomen. That could cause serious or fatal injuries. The shoulder belt should go over the shoulder and across the chest.
Infants and Young Children
Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety restraints. In fact, the law in every state in the United States and in every Canadian province says children up to some age must be restrained while in a vehicle.
Warning
{
Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck. The shoulder belt can tighten but cannot be loosened if it is locked. The shoulder belt locks when it is pulled all the way out of the retractor. It unlocks when the shoulder belt is allowed to go all the way back into the retractor, but it cannot do this if it is wrapped around a childs neck. If the shoulder belt is locked and tightened around a childs neck, the only way to loosen the belt is to cut it.
Never leave children unattended in a vehicle and never allow children to play with the seat belts.
Every time infants and young children ride in vehicles, they should have the protection provided by
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
appropriate child restraints. Neither the vehicle's seat belt system nor its airbag system is designed for them.
Children who are not restrained properly can strike other people, or can be thrown out of the vehicle.
Warning
{
Never hold an infant or a child while riding in a vehicle. Due to crash forces, an infant or a child will become so heavy it is not possible to hold it during a crash. For example, in a crash at only 40 km/h (25 mph), a 5.5 kg (12 lb) infant will suddenly become a 110 kg (240 lb) force on a person's arms. An infant or child should be secured in an appropriate restraint.
Children who are up against, or very close to, any airbag when it inflates can be seriously injured or killed. Never put a rear-facing child restraint in the front outboard seat. Secure a rear-facing child restraint in a rear seat. It is also better to secure a forward-facing child restraint in a rear seat. If you must secure a forward-facing child restraint in the front outboard seat, always move the front passenger seat as far back as it will go.
{
Warning
Seats and Restraints 85
Child restraints are devices used to restrain, seat, or position children in the vehicle and are sometimes called child seats or car seats.
There are three basic types of child restraints:
.
Forward-facing child restraints
.
Rear-facing child restraints
.
Belt-positioning booster seats
The proper child restraint for your child depends on their size, weight, and age, and also on whether the child restraint is compatible with the vehicle in which it will be used.
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86 Seats and Restraints
For each type of child restraint, there are many different models available. When purchasing a child restraint, be sure it is designed to be used in a motor vehicle. If it is, the restraint will have a label saying that it meets federal motor vehicle safety standards. The restraint manufacturer's instructions that come with the restraint state the weight and height limitations for a particular child restraint. In addition, there are many kinds of restraints available for children with special needs.
Warning
{
To reduce the risk of neck and head injury in a crash, infants and toddlers should be secured in a rear-facing child restraint until age two, or until they reach the maximum height and weight limits of their child restraint.
Warning
{
A young child's hip bones are still so small that the vehicle's regular seat belt may not remain low on the hip bones, as it should. Instead, it may settle up around the child's abdomen. In a crash, the belt would apply force on a body area that is unprotected by any bony structure. This alone could cause serious or fatal injuries. To reduce the risk of serious or fatal injuries during a crash, young children should always be secured in appropriate child restraints.
Child Restraint Systems
Rear-Facing Infant Restraint
A rear-facing child restraint provides restraint with the seating surface against the back of the infant.
The harness system holds the infant in place and, in a crash, acts to keep the infant positioned in the restraint.
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Forward-Facing Child Restraint
A forward-facing child restraint provides restraint for the child's body with the harness.
A belt-positioning booster seat is used for children who have outgrown their forward-facing child restraint. Boosters are designed to improve the fit of the vehicle's seat belt system until the child is large enough for the vehicle seat belts to fit properly without a booster seat. See the seat belt fit test in Older Children 0 82.
Booster Seats
Seats and Restraints 87
Securing an Add-On Child Restraint in the Vehicle
Warning
{
A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle. Secure the child restraint properly in the vehicle using the vehicles seat belt or LATCH system, following the instructions that came with that child restraint and the instructions in this manual.
To help reduce the chance of injury, the child restraint must be secured in the vehicle. Child restraints must be secured in vehicle seats by lap belts or the lap belt portion of a lap-shoulder belt, or by the LATCH system. See Lower Anchors and
Tethers for Children (LATCH System) 0 89 for more information.
Children can be endangered in a crash if the child restraint is not properly secured in the vehicle.
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88 Seats and Restraints
When securing an add-on child restraint, refer to the instructions that come with the restraint which may be on the restraint itself or in a booklet, or both, and to this manual. The child restraint instructions are important, so if they are not available, obtain a replacement copy from the manufacturer.
Keep in mind that an unsecured child restraint can move around in a collision or sudden stop and injure people in the vehicle. Be sure to properly secure any child restraint in the vehicle even when no child is in it.
In some areas of the United States and Canada, Certified Child Passenger Safety Technicians (CPSTs) are available to inspect and demonstrate how to correctly use and install child restraints. In the U.S., refer to the National Highway Traffic Safety Administration (NHTSA) website to locate the nearest child safety seat inspection station. For CPST
availability in Canada, check with Transport Canada or the Provincial Ministry of Transportation office.
Securing the Child Within the Child Restraint
Warning
{
A child can be seriously injured or killed in a crash if the child is not properly secured in the child restraint. Secure the child properly following the instructions that came with that child restraint.
Where to Put the Restraint
According to accident statistics, children and infants are safer when properly restrained in an appropriate child restraint secured in a rear seating position.
Whenever possible, children aged 12 and under should be secured in a rear seating position.
Never put a rear-facing child restraint in the front. This is because the risk to the rear-facing child is so great if the airbag deploys.
Warning
{
A child in a rear-facing child restraint can be seriously injured or killed if the front passenger airbag inflates. This is because the back of the rear-facing child restraint would be very close to the inflating airbag. A child in a forward-facing child restraint can be seriously injured or killed if the front passenger airbag inflates and the passenger seat is in a forward position.
Even if the passenger sensing system has turned off the front passenger frontal airbag, no system is fail-safe. No one can guarantee that an airbag will not deploy under some unusual circumstance, even though it is turned off.
(Continued)
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Warning (Continued)
Secure rear-facing child restraints in a rear seat, even if the airbag is off. If you secure a forward-facing child restraint in the front seat, always move the front passenger seat as far back as it will go. It is better to secure the child restraint in a rear seat.
See Passenger Sensing System 0 76 for additional information.
When securing a child restraint with the seat belts in a rear seat position, study the instructions that came with the child restraint to make sure it is compatible with this vehicle.
Child restraints and booster seats vary considerably in size, and some may fit in certain seating positions better than others.
Depending on where you place the child restraint and the size of the child restraint, you may not be able to access adjacent seat belts or LATCH anchors for additional
passengers or child restraints. Adjacent seating positions should not be used if the child restraint prevents access to or interferes with the routing of the seat belt.
Wherever a child restraint is installed, be sure to follow the instructions that came with the child restraint and secure the child restraint properly.
Keep in mind that an unsecured child restraint can move around in a collision or sudden stop and injure people in the vehicle. Be sure to properly secure any child restraint in the vehicle even when no child is in it.
Lower Anchors and Tethers for Children (LATCH System)
The LATCH system secures a child restraint during driving or in a crash. LATCH attachments on the child restraint are used to attach the child restraint to the anchors in the
Seats and Restraints 89
vehicle. The LATCH system is designed to make installation of a child restraint easier.
In order to use the LATCH system in your vehicle, you need a child restraint that has LATCH attachments. LATCH-compatible rear-facing and forward-facing child seats can be properly installed using either the LATCH anchors or the vehicles seat belts. Do not use both the seat belts and the LATCH anchorage system to secure a rear-facing or forward-facing child seat.
Booster seats use the vehicles seat belts to secure the child and the booster seat. If the manufacturer recommends that the booster seat be secured with the LATCH system, this can be done as long as the booster seat can be positioned properly and there is no interference with the proper positioning of the lap-shoulder belt on the child.
Make sure to follow the instructions that came with the child restraint, and also the instructions in this manual.
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90 Seats and Restraints
When installing a child restraint with a top tether, you must also use either the lower anchors or the seat belts to properly secure the child restraint. A child restraint must never be installed using only the top tether and anchor.
The LATCH anchorage system can be used until the combined weight of the child plus the child restraint is
29.5 kg (65 lbs). Use the seat belt alone instead of the LATCH anchorage system once the combined weight is more than
29.5 kg (65 lbs).
See Securing Child Restraints (With
the Seat Belt in the Rear Seat) 0 96 or Securing Child Restraints (With the Seat Belt in the Front Seat)
0 98.
Child restraints built after March 2014 will be labeled with the specific child weight up to which the LATCH system can be used to install the restraint.
The following explains how to attach a child restraint with these attachments in the vehicle.
Not all vehicle seating positions have lower anchors. In this case, the seat belt must be used (with top tether where available) to secure the child restraint. See Securing Child Restraints (With
the Seat Belt in the Rear Seat) 0 96 or Securing Child Restraints (With the Seat Belt in the Front Seat) 0 98.
Lower Anchors
Lower anchors (1) are metal bars built into the vehicle. There are two lower anchors for each LATCH
seating position that will accommodate a child restraint with lower attachments (2).
Top Tether Anchor
A top tether (3,4) is used to secure the top of the child restraint to the vehicle. A top tether anchor is built into the vehicle. The top tether attachment hook (2) on the child restraint connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash.
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The child restraint may have a single tether (3) or a dual tether (4). Either will have a single attachment hook (2) to secure the top tether to the anchor.
Some child restraints that have a top tether are designed for use with or without the top tether being attached. Others require the top tether always to be attached. In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. Be sure to read and follow the instructions for the child restraint.
Lower Anchor and Top Tether Anchor Locations
Rear Seat
I : Seating positions with top
tether anchors.
H : Seating positions with two
lower anchors.
Seats and Restraints 91
To assist in locating the lower anchors, each rear anchor position has a label, near the crease between the seatback and the seat cushion.
To assist in locating the top tether anchors, the top tether anchor symbol is on the cover.
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92 Seats and Restraints
The top tether anchors are under the covers, behind the rear seat, on the filler panel. Be sure to use an anchor on the same side of the vehicle as the seating position where the child restraint will be placed.
Do not secure a child restraint in a position without a top tether anchor if a national or local law requires that the top tether be attached, or if the instructions that come with the child restraint say that the top tether must be attached.
According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. See Where to Put the Restraint 0 88 for additional information.
Securing a Child Restraint Designed for the LATCH System
Warning
{
A child could be seriously injured or killed in a crash if the child restraint is not properly attached to the vehicle using either the LATCH anchors or the vehicle seat belt. Follow the instructions that came with the child restraint and the instructions in this manual.
Warning
{
To reduce the risk of serious or fatal injuries during a crash, do not attach more than one child restraint to a single anchor. Attaching more than one child restraint to a single anchor could cause the anchor or attachment
(Continued)
Warning (Continued)
to come loose or even break during a crash. A child or others could be injured.
Warning
{
Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck. The shoulder belt can tighten but cannot be loosened if it is locked. The shoulder belt locks when it is pulled all the way out of the retractor. It unlocks when the shoulder belt is allowed to go all the way back into the retractor, but it cannot do this if it is wrapped around a childs neck. If the shoulder belt is locked and tightened around a childs neck, the only way to loosen the belt is to cut it.
(Continued)
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Seats and Restraints 93
Warning (Continued)
Buckle any unused seat belts behind the child restraint so children cannot reach them. Pull the shoulder belt all the way out of the retractor to set the lock, and tighten the belt behind the child restraint after the child restraint has been installed.
Caution
Do not let the LATCH attachments rub against the vehicles seat belts. This may damage these parts. If necessary, move buckled seat belts to avoid rubbing the LATCH attachments.
Do not fold the rear seatback when the seat is occupied. Do not fold the empty rear seat with a seat belt buckled. This could damage the seat belt or the seat.
(Continued)
Caution (Continued)
Unbuckle and return the seat belt to its stowed position, before folding the seat.
If you need to secure more than one child restraint in the rear seat, see Where to Put the Restraint 0 88.
You cannot secure three child restraints using the LATCH anchors in the rear seat at the same time, but you can install two of them. If you want to do this, install one LATCH child restraint in the right rear seating position, and install the other one either in the left rear seating position or in the center seating position. If you need to install child restraints in both the center and left rear seating positions, the one in the center seating position will need to be secured using the vehicle seat belts instead of the LATCH anchors.
Refer to the following illustration to learn which anchors to use.
There are five lower LATCH anchors in the rear seat.
.
Use anchors 1 and 2 when installing a child restraint using LATCH in the right rear seating position.
.
Use anchors 3 and 4 when installing a child restraint using LATCH in the center rear seating position.
.
Use anchors 4 and 5 when installing a child restraint using LATCH in left rear seating position.
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94 Seats and Restraints
Installing child restraints using LATCH in the center and left rear seating positions at the same time is prohibited.
Make sure to attach the child restraint at the proper anchor location.
1. Attach and tighten the lower attachments to the lower anchors. If the child restraint does not have lower attachments or the desired seating position does not have lower anchors, secure the child restraint with the top tether and the seat belts. Refer to the child restraint manufacturer instructions and the instructions in this manual.
1.1. Find the lower anchors
for the desired seating position.
1.2. For outboard rear seating
positions, put the head restraint in the upright position. See Head Restraints 0 50.
1.3. Put the child restraint on the seat.
1.4. Attach and tighten the lower attachments on the child restraint to the lower anchors.
2. If the child restraint manufacturer recommends that the top tether be attached, attach and tighten the top tether to the top tether anchor, if equipped. Refer to the child restraint instructions and the following steps:
2.1. Find the top tether
anchor.
Open the cover to expose the anchor.
2.2. Route, attach, and tighten
the top tether according to the child restraint instructions and the following instructions:
If the position you are using does not have a headrest or head restraint and you are using a single tether, route the tether over the seatback.
If the position you are using does not have a headrest or head restraint
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
and you are using a dual tether, route the tether over the seatback.
If the position you are using has an adjustable headrest or head restraint
and you are using a dual If the position you are using has an adjustable headrest or head restraint and you are using a single tether, raise the headrest or head restraint and route the tether under the headrest or head restraint and in between the headrest or head restraint posts.
3. Before placing a child in the
tether, raise the headrest
or head restraint and
route the tether under the
headrest or head restraint
and around the headrest
or head restraint posts.
child restraint, make sure it is securely held in place. To check, grasp the child restraint at the LATCH path and attempt to move it side to side and back and forth. There should be no more than 2.5 cm (1 in) of movement for proper installation.
Seats and Restraints 95
Replacing LATCH System Parts After a Crash
Warning
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A crash can damage the LATCH system in the vehicle. A damaged LATCH system may not properly secure the child restraint, resulting in serious injury or even death in a crash. To help make sure the LATCH system is working properly after a crash, see your dealer to have the system inspected and any necessary replacements made as soon as possible.
If the vehicle has the LATCH system and it was being used during a crash, new LATCH system parts may be needed.
New parts and repairs may be necessary even if the LATCH system was not being used at the time of the crash.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
96 Seats and Restraints
Securing Child Restraints (With the Seat Belt in the Rear Seat)
When securing a child restraint with the seat belts in a rear seat position, study the instructions that came with the child restraint to make sure it is compatible with this vehicle.
If the child restraint has the LATCH system, see Lower Anchors and
Tethers for Children (LATCH System) 0 89 for how and where to
install the child restraint using LATCH. If a child restraint is secured in the vehicle using a seat belt and it uses a top tether, see Lower
Anchors and Tethers for Children (LATCH System) 0 89 for top tether
anchor locations.
Do not secure a child seat in a position without a top tether anchor if a national or local law requires that the top tether be anchored, or if the instructions that come with the child restraint say that the top tether must be anchored.
In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached.
If the child restraint or vehicle seat position does not have the LATCH system, you will be using the seat belt to secure the child restraint. Be sure to follow the instructions that came with the child restraint.
If more than one child restraint needs to be installed in the rear seat, be sure to read Where to Put the Restraint 0 88.
1. Put the child restraint on the seat.
2. Pick up the latch plate, and run the lap and shoulder portions of the vehicles seat belt through or around the child restraint. The child restraint instructions will show you how.
3. Push the latch plate into the buckle until it clicks.
Position the release button on the buckle, away from the child restraint, so that the seat belt could be quickly unbuckled if necessary.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
4. Pull the shoulder belt all the way out of the retractor to set the lock. When the retractor lock is set, the belt can be tightened but not pulled out of the retractor.
5. To tighten the belt, push down on the child restraint, pull the shoulder portion of the belt to tighten the lap portion of the belt, and feed the shoulder belt back into the retractor. When installing a forward-facing child restraint, it may be helpful to use your knee to push down on the child restraint as you tighten the belt.
Try to pull the belt out of the retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 4 and 5.
Seats and Restraints 97
6. If the child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and
Tethers for Children (LATCH System) 0 89.
7. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the seat belt path and attempt to move it side to side and back and forth. When the child restraint is properly installed, there should be no more than 2.5 cm (1 in) of movement.
To remove the child restraint, unbuckle the vehicle seat belt and let it return to the stowed position. If the top tether is attached to a top tether anchor, disconnect it.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
98 Seats and Restraints
Securing Child Restraints (With the Seat Belt in the Front Seat)
This vehicle has airbags. A rear seat is a safer place to secure a forward-facing child restraint. See Where to Put the Restraint 0 88.
In addition, the vehicle has a passenger sensing system which is designed to turn off the front outboard passenger frontal airbag and knee airbag under certain conditions. See Passenger Sensing System
0 76 and Passenger Airbag Status Indicator 0 119 for more information,
including important safety information.
Never put a rear-facing child seat in the front. This is because the risk to the rear-facing child is so great, if the airbag deploys.
A child in a rear-facing child restraint can be seriously injured or killed if the front outboard passenger frontal airbag inflates. This is because the back of the rear-facing child restraint would be very close to the inflating airbag. A child in a forward-facing child restraint can be seriously injured or killed if the front outboard passenger frontal airbag inflates and the passenger seat is in a forward position.
Even if the passenger sensing system has turned off the front outboard passenger airbag(s), no system is fail-safe. No one can guarantee that an airbag will not deploy under some unusual circumstance, even though the airbag(s) are off.
Secure rear-facing child restraints in a rear seat, even if the airbag(s) are off. If you secure a
{
Warning
(Continued)
Warning (Continued)
forward-facing child restraint in the front outboard passenger seat, always move the seat as far back as it will go. It is better to secure the child restraint in a rear seat.
See Passenger Sensing System 0 76 for additional information.
If the child restraint uses a top tether, see Lower Anchors and
Tethers for Children (LATCH System) 0 89 for top tether anchor
locations.
Do not secure a child seat in a position without a top tether anchor if a national or local law requires that the top tether be anchored, or if the instructions that come with the child restraint say that the top tether must be anchored.
In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) - 2019 - crc - 3/28/18
When using the lap-shoulder belt to secure the child restraint in this position, follow the instructions that came with the child restraint and the following instructions:
1. Move the seat as far back as it will go before securing the forward-facing child restraint. Move the seat upward or the seatback to an upright position, if needed, to get a tight installation of the child restraint.
When the passenger sensing system has turned off the front outboard passenger frontal airbag and knee airbag, the OFF indicator on the passenger airbag status indicator should light and stay lit when you start the vehicle. See Passenger Airbag Status Indicator 0 119.
2. Put the child restraint on the seat.
3. Pick up the latch plate, and run the lap and shoulder portions of the vehicle's seat belt
through or around the restraint. The child restraint instructions will show you how.
Tilt the latch plate to adjust the belt if needed.
Seats and Restraints 99
4. Push the latch plate into the buckle until it clicks.
Position the release button on the buckle, away from the child restraint, so that the seat belt could be quickly unbuckled if necessary.
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