CHEVROLET Impala 2010 User Manual

2010 Chevrolet Impala Owner Manual M

In Brief

Seats and Restraint System

Features and Controls

........................................................... 1-1

Instrument Panel Initial Drive Information Vehicle Features Performance and Maintenance

Head Restraints Front Seats Rear Seats Safety Belts Child Restraints Airbag System Restraint System Check

Keys Doors and Locks Windows Theft-Deterrent Systems Starting and Operating Your Vehicle Mirrors

........................................................ 3-3

................................................. 3-14

.................................................... 3-33

........................................ 1-2

............................... 1-4

...................................... 1-15

............................. 2-1

......................................... 2-2

............................................... 2-4

.............................................. 2-10

............................................. 2-12

....................................... 2-32

......................................... 2-56

............................ 2-74

..................................... 3-1

....................................... 3-9

............................ 3-16

................... 1-19

........... 3-19

Universal Home Remote System Storage Areas Sunroof

Instrument Panel

Instrument Panel Overview Climate Controls Warning Lights, Gages, and Indicators Driver Information Center (DIC) Audio System(s)

Driving Your Vehicle

Your Driving, the Road, and the Vehicle Towing

Service and Appearance Care

Service Fuel Checking Things Under the Hood Headlamp Aiming Bulb Replacement Windshield Wiper Blade Replacement

..................................................... 6-3

......................................................... 6-5

......................................... 3-42

.................................................. 3-43

............................................. 4-1

.......................... 4-3

...................................... 4-16

....................................... 4-57

....................................... 5-1

................................................... 5-26

.......................... 6-1

..................................... 6-43

.................................... 6-43

................ 3-35

........ 4-21

.................. 4-37

....... 5-2

............... 6-12

......... 6-49

Tires Appearance Care Vehicle Identiﬁcation Electrical System Capacities and Speciﬁcations

Maintenance Schedule

...................................................... 6-51

..................................... 6-87

...................................... 6-95

..................................... 7-1

................................. 6-95

................... 6-100

................................ 7-2

Customer Assistance Information

Customer Assistance and Information Reporting Safety Defects Vehicle Data Recording and Privacy

................................................................ 1

Index

.................... 8-1

........................... 8-16

........... 8-2

........... 8-18

GENERAL MOTORS, GM, the GM Emblem, CHEVROLET, the CHEVROLET Emblem, the IMPALA Emblem, and the name IMPALA are registered trademarks of General Motors Corporation.

This manual describes features that may or may not be on your speciﬁc vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual. Please refer to the purchase documentation relating to your speciﬁc vehicle to conﬁrm each of the features found on your vehicle. For vehicles ﬁrst sold in Canada, substitute the name ‘‘General Motors of Canada Limited’’ for Chevrolet Motor Division wherever it appears in this manual.

Keep this manual in the vehicle for quick reference.

Canadian Owners

Propriétaires Canadiens

A French language copy of this manual can be obtained from your dealer/retailer or from:

On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l’adresse suivante:

Helm, Incorporated P.O. Box 07130 Detroit, MI 48207

1-800-551-4123

Numéro de poste 6438 de langue française

www.helminc.com

Index

To quickly locate information about the vehicle, use the index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.

Litho in U.S.A. Part No. 25896384 A First Printing

iii

Safety Warnings and Symbols

Warning Messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them.

Danger indicates a hazard with a high level of risk which will result in serious injury or death.

Warning or Caution indicates a hazard that could result in injury or death.

A circle with a slash through it is a safety symbol which means “Do Not,” “Do not do this,” or “Do not let this happen.”

Vehicle Symbols

{ WARNING:

These mean there is something that could hurt you or other people.

Notice: This means there is something that could result in property or vehicle damage. This would not be covered by the vehicle’s warranty.

The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a speciﬁc component, control, message, gage, or indicator.

M : This symbol is shown when you need to see your

owner manual for additional instructions or information.

* : This symbol is shown when you need to see a

service manual for additional instructions or information.

Vehicle Symbol Chart

Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the index.

9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) g : Audio Steering Wheel Controls or OnStar

$ : Brake System Warning Light " : Charging System

I : Cruise Control

B : Engine Coolant Temperature

O : Exterior Lamps

# : Fog Lamps

. : Fuel Gage

+ : Fuses

i : Headlamp High/Low-Beam Changer

j : LATCH System Child Restraints

* : Malfunction Indicator Lamp : : Oil Pressure

} : Power

/ : Remote Vehicle Start

> : Safety Belt Reminders

7 : Tire Pressure Monitor F : Traction Control M : Windshield Washer Fluid

✍ NOTES

Section 1 In Brief

Instrument Panel ..............................................1-2

Initial Drive Information ....................................1-4

Remote Keyless Entry (RKE) System ................1-4

Remote Vehicle Start ......................................1-4

Door Locks ....................................................1-5

Trunk Release ...............................................1-5

Windows .......................................................1-6

Seat Adjustment .............................................1-6

Second Row Seats .........................................1-8

Head Restraint Adjustment ...............................1-8

Safety Belt ....................................................1-9

Sensing System for Passenger Airbag ...............1-9

Mirror Adjustment .........................................1-10

Steering Wheel Adjustment ............................1-11

Interior Lighting ............................................1-11

Exterior Lighting ...........................................1-12

Windshield Wiper/Washer ...............................1-13

Climate Controls ...........................................1-14

Vehicle Features .............................................1-15

Radio(s) ......................................................1-15

Satellite Radio ..............................................1-16

Portable Audio Devices ..................................1-16

Steering Wheel Controls ................................1-17

Bluetooth

...................................................1-17

Cruise Control ..............................................1-18

Power Outlets ..............................................1-18

Performance and Maintenance .........................1-19

Traction Control System (TCS) .......................1-19

Electronic Stability Control (ESC) ....................1-19

Tire Pressure Monitor ....................................1-20

Engine Oil Life System ..................................1-20

Fuel E85 (85% Ethanol) ................................1-20

Driving for Better Fuel Economy .....................1-21

Roadside Assistance Program ........................1-21

OnStar

......................................................1-22

1-1

Instrument Panel

1-2

A. Outlet Adjustment on page 4-20. B. Remote Trunk Release Button. See Trunk on

page 3-12. C. Turn Signal/Multifunction Lever on page 4-4. D. Instrument Panel Cluster on page 4-22. E. Hazard Warning Flashers on page 4-3.

F. Driver Information Center (DIC) on page 4-37. G. Passenger Airbag Status Indicator on page 4-25. H. Audio System(s) on page 4-57.

I. Exterior Lamps on page 4-9.

J. Instrument Panel Brightness on page 4-11.

K. Traction Control System (TCS) on page 5-7

(If Equipped).

L. Tilt Wheel on page 4-3.

M. Cruise Control on page 4-6.

N. Hood Release on page 6-13.

O. Horn on page 4-3.

P. Audio Steering Wheel Controls on page 4-84

(If Equipped).

Q. Ignition Positions on page 3-20.

R. Climate Control System on page 4-16. S. Accessory Power Outlet(s) on page 4-15.

T. Center Console Shift Lever (If Equipped).

See Shifting Into Park on page 3-28.

U. Glove Box on page 3-42.

1-3

Initial Drive Information

This section provides a brief overview about some of the important features that may or may not be on your speciﬁc vehicle.

For more detailed information, refer to each of the features which can be found later in this owner manual.

Remote Keyless Entry (RKE) System

The RKE transmitter is used to remotely lock and unlock the doors from up to 60 m (195 feet) away from the vehicle.

Press

K to unlock the

driver door. Press again within ﬁve seconds to unlock all remaining doors.

Press

Q to lock all doors.

Lock and unlock feedback can be personalized. Press and hold

open the trunk. Press

L and release to locate the vehicle.

Press

L and hold for more than two seconds to sound

the panic alarm. Press

L again to cancel the panic alarm.

See Keys on page 3-3 and Remote Keyless Entry (RKE) System Operation on page 3-4.

V for approximately one second to

Remote Vehicle Start

With this feature the engine can be started from outside of the vehicle.

Starting the Vehicle

1. Aim the RKE transmitter at the vehicle.

2. Press

3. Immediately after completing Step 2, press and

When the vehicle starts, the parking lamps will turn on and remain on as long as the engine is running. The doors will be locked and the climate control system may come on.

Q .

/ until the turn signal lamps ﬂash.

hold

1-4

The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once.

Canceling a Remote Start

To cancel a remote start:

• Aim the RKE transmitter at the vehicle and press

and hold

• Turn on the hazard warning ﬂashers.

• Turn the ignition switch out of LOCK/OFF position

and then back to LOCK/OFF.

See Remote Vehicle Start on page 3-7.

/ until the parking lamps turn off.

Power Door Locks

Power door lock switches are located on the front doors near the handle.

Q : Press the bottom of the switch to lock all doors. K : Press the top of the switch to unlock all doors.

For more information, see:

• Power Door Locks on page 3-10.

• Delayed Locking on page 3-10.

Trunk Release

Door Locks

From outside the vehicle, use the key in the door or the Remote Keyless Entry (RKE) transmitter to lock or unlock the vehicle. From the inside, pull up or push down on the manual door lock knobs.

See Door Locks on page 3-9.

In addition to the trunk release button on the RKE transmitter, there is a remote release

located on the left side of the instrument panel. For more information see Trunk on page 3-12.

G button

1-5

Windows

Seat Adjustment

Manual Seats

On vehicles with power windows, the switches are on the driver door armrest. Each passenger door has a switch that controls only that window.

Press the front of the switch to the ﬁrst position to open the window. Pull the switch up to close it.

For more information, see Power Windows on page 3-15.

1-6

1. Lift the bar under the seat to unlock the seat.

2. Slide the seat to the desired position and release the bar.

Try to move the seat to be sure it is locked in place. See Manual Seats on page 2-4.

Power Seats

Power Reclining Seatback

Move the seat forward or rearward by moving the control forward or rearward.

Raise or lower the front or rear of the seat cushion by moving the front or rear of the control up or down.

See Power Seats on page 2-5.

To raise or recline the seatback, tilt the top of the control forward or rearward.

See Reclining Seatbacks on page 2-6.

1-7

Manual Lumbar

Increase or decrease the lumbar support by repeatedly pushing down or pulling up on the lever.

See Manual Lumbar on page 2-5.

Second Row Seats

On vehicles with the Flip and Fold feature, the bottom seat cushions can be ﬂipped forward and the seatback folded down to create an extended cargo area.

The vehicle also has an under seat storage area. See Split Folding Rear Seat on page 2-10 for more

information.

Head Restraint Adjustment

Do not drive until the head restraints for all occupants are installed and adjusted properly.

For more information see Head Restraints on page 2-2.

1-8

Safety Belt

Sensing System for Passenger Airbag

The passenger sensing system will turn off the right front passenger frontal airbag under certain conditions. The driver airbags, seat-side impact airbags, and roof-rail airbags are not affected by this.

The passenger airbag status indicator will be visible on the instrument panel when the vehicle is started.

Refer to the following sections for important information on how to use safety belts properly.

• Safety Belts: They Are for Everyone on page 2-12.

• How to Wear Safety Belts Properly on page 2-17.

• Lap-Shoulder Belt on page 2-25.

• Lap Belt on page 2-30.

• Lower Anchors and Tethers for Children (LATCH)

on page 2-43.

United States Canada

See Passenger Sensing System on page 2-66 for important information.

1-9

Mirror Adjustment

Exterior Mirrors

Controls for the outside power mirrors are located on the driver door armrest.

Press the left or right side of the selector located beneath the control pad to adjust the driver or passenger mirror. Then press the control pad to move the mirror to the desired direction.

Interior Mirror

Vehicles with a manual rearview mirror can be adjusted by holding the mirror in the center to move it for a clearer view behind the vehicle. Adjust the mirror to avoid glare from the headlamps behind. Pull the lever, located at the bottom of the mirror for nighttime use. Return the lever to its original position for the day position.

Vehicles with an automatic dimming rearview mirror will automatically adjust to reduce the glare of lights from behind the vehicle. See Automatic Dimming Rearview Mirror on page 3-33.

1-10

Steering Wheel Adjustment

The tilt wheel lever is located on the left side of the steering column.

To adjust the steering wheel:

1. Hold the wheel and pull the lever towards you.

2. Move the steering wheel up or down into a comfortable position.

3. Release the lever to lock the steering wheel in place.

See Tilt Wheel on page 4-3.

Interior Lighting

Dome Lamp

The center mounted dome lamp overhead comes on when a door is opened. This lamp can also be turned on by turning the instrument panel brightness control clockwise.

Reading Lamps

The vehicle has reading lamps that also act as the dome lamp. Press the button near each lamp to turn them on and off.

Map Lamps

The vehicle has map lamps on the rearview mirror. Push the button near each lamp to turn the map lamps on and off.

For more information on interior lighting, see:

• Instrument Panel Brightness on page 4-11.

• Courtesy Lamps on page 4-11.

• Delayed Entry Lighting on page 4-12.

• Delayed Exit Lighting on page 4-13.

• Parade Dimming on page 4-13.

1-11

Exterior Lighting

The exterior lamps control is located on the instrument panel to the left of the steering wheel.

P : Brieﬂy turn to this position to manually turn the

automatic lamp control and Daytime Running Lamps (DRL) off or on. For vehicles ﬁrst sold in Canada, the off position only works when the vehicle is shifted into the P (Park) position.

AUTO: Automatic operation of the headlamps and other exterior lamps at normal brightness.

; : Turns on the the parking lamps and other exterior

lamps.

2 : Turns on the headlamps and other exterior lamps. # (If Equipped): Turns on the fog lamps.

For more information, see:

• Exterior Lamps on page 4-9.

• Fog Lamps on page 4-11.

• Daytime Running Lamps (DRL)/Automatic

Headlamp System on page 4-10.

1-12

Windshield Wiper/Washer

The lever is located on the left side of the steering column.

8 : Use for a single wiping cycle. 9 : Turns the windshield wipers off.

6 : Turn the band up for more frequent wipes or down

for less frequent wipes.

6 : Slow wipes. ? : Fast wipes.

Windshield Washer

At the top of the multifunction lever, there is a paddle with

L on it. Push the paddle to spray washer ﬂuid on

the windshield. See Windshield Wipers on page 4-5 and Windshield

Washer on page 4-6.

1-13

Climate Controls

This vehicle may have a dual or single climate control system. The heating, cooling, defrost, defog and ventilation can be controlled with either of these systems.

Single Zone

Dual Zone with Optional Heated Seat Controls

A. Fan Control B. Outside Air C. Recirculation D. Air Delivery Mode

Control E. Air Conditioning F. Driver and

Passenger Heated Seats

1-14

G. Driver and

Passenger Temperature Controls

H. Rear Window

Defogger

A. Fan Control B. Outside Air C. Temperature

Control

D. Recirculation

See Climate Control System on page 4-16.

E. Air Delivery Mode

Control F. Air Conditioning G. Rear Window

Defogger

Vehicle Features

©¨: Seek or scan stations.

Radio(s)

Radio with CD (MP3)

O : Press to turn the system on and off. Turn to

increase or decrease the volume. BAND: Press to switch between FM1, FM2 and AM on

the Radio with CD. The selection displays. Press to switch between FM, AM, and XM™ on the Radio with CD (MP3).

f : Select radio stations.

4 : Press to display additional text information related to

the current FM-RDS or XM station; or CD, MP3 or WMA song. If information is available during XM, CD, MP3 or WMA playback, the song title information displays on the top line of the display and artist information displays on the bottom line. When information is not available, “No Info” displays.

For more information about these and other radio features, see Audio System(s) on page 4-57.

Storing a Favorite Station

Depending on which radio the vehicle has, radio stations are stored as either favorites or presets.

For radios with a FAV button, a maximum of 36 stations can be stored as favorites using the six softkeys located below the radio station frequency tabs and by using the radio FAV button. Press FAV to go through up to six pages of favorites, each having six favorite stations available per page. Each page of favorites can contain any combination of AM, FM, or XM stations.

For radios without a FAV button, up to 18 stations (six FM1, six FM2, and six AM), can be programmed on the six numbered buttons.

See Radio(s) on page 4-59.

1-15

Setting the Clock

To set the time and date for the Radio with CD (MP3):

1. Turn the radio on.

2. Press

3. Press the pushbutton located below any one of the

4. Increase or decrease the time or date by

For detailed instructions on setting the clock for your speciﬁc audio system, see Setting the Clock on page 4-58.

H and the HR, MIN, MM, DD, YYYY

(hour, minute, month, day, and year) displays.

tabs that you want to change.

turning

f clockwise or counterclockwise.

Satellite Radio

XM is a satellite radio service that is based in the 48 contiguous United States and 10 Canadian provinces. XM satellite radio has a wide variety of programming and commercial-free music, coast-to-coast, and in digital-quality sound.

A fee is required to receive the XM service. For more information, refer to:

• www.xmradio.com or call 1-800-929-2100 (U.S.)

• www.xmradio.ca or call 1-877-438-9677 (Canada)

See “XM Satellite Radio Service” under Radio(s) on page 4-59.

Portable Audio Devices

This vehicle may have an auxiliary input jack, located on the audio faceplate. External devices such as iPod®, MP3 players, etc. can be connected to the auxiliary input jack using a 3.5 mm (1/8 in) input jack cable.

See “Using the Auxiliary Input Jack” under Radio(s) on page 4-59.

1-16

Steering Wheel Controls

If equipped, these controls are located on the right side of the steering wheel.

w: Press to go to the next radio station stored as a

favorite, or the next track if a CD is playing.

b g: Press to silence the vehicle speakers only. Press

again to turn the sound on. Press and hold longer than two seconds to interact with the OnStar Bluetooth systems, if equipped.

c x: Press to go to the previous radio station stored

as a favorite, the next track if a CD is playing, to reject an incoming call, or end a current call.

SRCE: Press to choose between the radio, CD, and auxiliary input jack.

e − e : Increases or decreases volume.

¨ : Press to go to the next radio station while in AM,

FM, or XM™. Press chapter while sourced to the CD.

For more information, see Audio Steering Wheel Controls on page 4-84.

Bluetooth

For vehicles with an in-vehicle Bluetooth system, it allows users with a Bluetooth enabled cell phone to make and receive hands-free calls using the vehicle’s audio system and controls.

The Bluetooth enabled cell phone must be paired with the in-vehicle Bluetooth system before it can be used in the vehicle. Not all phones will support all functions. For more information visit www.gm.com/bluetooth.

For more information, see Bluetooth

¨ to go to the next track or

on page 4-74.

1-17

Cruise Control

Power Outlets

The cruise control buttons are located on the left side of the steering wheel.

J : On/Off.

RES+: Press to resume or accelerate speed. SET−: Press to set or decrease speed.

[ : Press to cancel cruise control.

For more information, see Cruise Control on page 4-6.

1-18

The vehicle has three 12-volt outlets to use with electrical equipment, such as a cellular telephone.

On vehicles with a center console, one outlet is located inside the center ﬂoor console and two outlets are located at the front of the console bin under the instrument panel. Lift the cover to access the outlet.

On vehicles without a center console, two are located under the climate controls and another outlet for the rear seat passengers is at the rear of the center front seat. Remove the cover to access the outlets.

See Accessory Power Outlet(s) on page 4-15.

Performance and Maintenance

Traction Control System (TCS)

The vehicle may have a traction control system limits wheel spin. The system turns on automatically every time the vehicle is started.

• For vehicles with traction control, press and

release traction control.

DIC message displays. See DIC Warnings and Messages on page 4-44.

• For vehicles with traction control and electronic

stability control, press and release instrument panel to turn off traction control.

F illuminates and the appropriate DIC message

displays. See DIC Warnings and Messages on page 4-44.

• Press and release the button again to turn on

traction control.

For more information, see Traction Control System (TCS) on page 5-7.

i on the instrument panel to turn off

F illuminates and the appropriate

5 on the

Electronic Stability Control (ESC)

The Electronic Stability Control system assists with directional control of the vehicle in difficult driving conditions. The system turns on automatically every time the vehicle is started.

• To turn off both traction control and Electronic

Stability Control, press and hold instrument panel until

appropriate DIC message displays. See DIC Warnings and Messages on page 4-44.

F illuminates and the

• Press and release the button again to turn on both

systems.

For more information, see Electronic Stability Control (ESC) on page 5-6.

5 on the

1-19

Tire Pressure Monitor

This vehicle may have a Tire Pressure Monitor System (TPMS).

The Tire Pressure Monitor alerts you when a signiﬁcant reduction in pressure occurs in one or more of the vehicle’s tires by illuminating the low tire pressure warning light on the instrument cluster.

The warning light will remain on until the tire pressure is corrected. The proper tire pressures for your vehicle are listed on the Tire and Loading Information label located on the driver side center pillar (B pillar). See Loading the Vehicle on page 5-20.

You may notice during cooler conditions that the low tire pressure warning light will appear when the vehicle is ﬁrst started and then turn off as you drive. This may be an early indicator that your tire pressures are getting low and the tires need to be inﬂated to the proper pressure.

Note: The Tire Pressure Monitor can alert you about low tire pressure, but it does not replace normal monthly tire maintenance. It is the driver’s responsibility to maintain correct tire pressures.

See Tire Pressure Monitor System on page 6-60 and Tire Pressure Monitor Operation on page 6-62.

Engine Oil Life System

The engine oil life system calculates engine oil life based on vehicle use and displays a DIC message when it is necessary to change the engine oil and ﬁlter. The oil life system should be reset to 100% only following an oil change.

Resetting the Oil Life System

1. Display the OIL LIFE REMAINING on the DIC.

2. Press and hold the SET/RESET button on the DIC for more than ﬁve seconds. The oil life will change to 100%.

See Engine Oil Life System on page 6-18.

Fuel E85 (85% Ethanol)

If the vehicle has the 3.5L V6 engine (VIN Code K) or the 3.9L V6 engine (VIN Code M), you can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). See Fuel on page 6-5. In all other engines, use only the unleaded gasoline described under Gasoline Octane on page 6-6.

Vehicles that have the 3.5L V6 engine (VIN Code K) or the 3.9L V6 engine (VIN Code M) have a yellow fuel cap and can use 85% ethanol fuel (E85). See Fuel E85 (85% Ethanol) on page 6-8.

1-20

Driving for Better Fuel Economy

Roadside Assistance Program

Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible.

• Avoid fast starts and accelerate smoothly.

• Brake gradually and avoid abrupt stops.

• Avoid idling the engine for long periods of time.

• When road and weather conditions are appropriate,

use cruise control, if equipped.

• Always follow posted speed limits or drive more

slowly when conditions require.

• Keep vehicle tires properly inﬂated.

• Combine several trips into a single trip.

• Replace the vehicle’s tires with the same TPC Spec

number molded into the tire’s sidewall near the size.

• Follow recommended scheduled maintenance.

U.S.: 1-800-CHEV-USA (1-800-243-8872) TTY Users: 1-888-889-2438 Canada: 1-800-268-6800 As the owner of a new Chevrolet, you are automatically

enrolled in the Roadside Assistance program. This program provides technically trained advisors who are available 24 hours a day, 365 days a year, minor repair information or towing arrangements.

Roadside Assistance and OnStar

If you have a current OnStar subscription, press the OnStar button and the current GPS location will be sent to an OnStar Advisor who will assess your problem, contact Roadside Assistance, and relay exact location to get you the help you need.

Online Owner Center

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges and more.

1-21

OnStar

OnStar®uses several innovative technologies and live advisors to provide a wide range of safety, security, navigation, diagnostics, and calling services.

Automatic Crash Response

In a crash, built in sensors can automatically alert an OnStar advisor who is immediately connected to the vehicle to see if you need help.

How OnStar Service Works

: This blue button connects you to a specially trained OnStar advisor to verify your account information and to answer questions.

] : Push this red emergency button to get priority help

from specially trained OnStar emergency advisors.

X : Push this button for hands-free, voice-activated

calling and to give voice commands for turn-by-turn navigation.

Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn-by-Turn Navigation and Hands-Free Calling are available on most vehicles. Not all OnStar services are available on all vehicles. For more information see the OnStar Owner’s Guide or visit www.onstar.com (U.S.) or www.onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR (1-888-466-7827) or TTY

1-877-248-2080, or press OnStar advisor 24 hours a day, 7 days a week.

For a full description of OnStar services and system limitations, see the OnStar Owner’s Guide in the glove box.

OnStar service is subject to the OnStar terms and conditions included in the OnStar Subscriber Information.

OnStar service cannot work unless the vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area. OnStar service also cannot work unless the vehicle is in a place where the wireless service provider OnStar has hired for that area has coverage, network capacity and reception when the service is needed, and technology that is compatible with the OnStar service. Not all services are available everywhere, particularly in remote or enclosed areas, or at all times.

Q to speak with an

1-22

The OnStar system can record and transmit vehicle information. This information is automatically sent to an

OnStar call center when if the airbags or ACR system deploy. This information usually includes the vehicle’s GPS location and, in the event of a crash, additional information regarding the crash that the vehicle was involved in (e.g. the direction from which the vehicle was hit). When the virtual advisor feature of OnStar hands-free calling is used, the vehicle also sends OnStar the vehicle’s GPS location so they can provide services where it is located.

Location information about the vehicle is only available if the GPS satellite signals are unobstructed and available.

The vehicle must have a working electrical system, including adequate battery power, for the OnStar equipment to operate. There are other problems OnStar cannot control that may prevent OnStar from providing OnStar service at any particular time or place. Some examples are damage to important parts of the vehicle in a crash, hills, tall buildings, tunnels, weather or wireless phone network congestion.

Q is pressed, ] is pressed, or

OnStar Steering Wheel Controls

This vehicle may have a Talk/Mute button that can be used to interact with OnStar hands-free calling. See Audio Steering Wheel Controls on page 4-84 for more information.

On some vehicles, the mute button can be used to dial numbers into voice mail systems, or to dial phone extensions. See the OnStar Owner’s Guide for more information.

Your Responsibility

Increase the volume of the radio if the OnStar advisor cannot be heard.

If the light next to the OnStar buttons is red, the system may not be functioning properly. Press

a vehicle diagnostic. If the light appears clear (no light is appearing), your OnStar subscription has expired and

all services have been deactivated. Press that the OnStar equipment is active.

Q and request

Q to conﬁrm

1-23

✍ NOTES

1-24

+ 392 hidden pages