Page 1
INSTRUMENT PANEL
Instrument Panel Overview . . . . . . . . . . . . . . . . . . .2
Instrument Panel Cluster – Gasoline Engine . . . .3
Instrument Panel Cluster – Diesel Engine . . . . . . .4
REMOTE KEYLESS ENTRY FEATURES
Remote Keyless Entry Transmitter . . . . . . . . . . . .5
RKE Resynchronization . . . . . . . . . . . . . . . . . . . . .5
RKE Transmitter Battery Replacement . . . . . . . . .5
AUDIO SYSTEM FEATURES
Automatic Volume . . . . . . . . . . . . . . . . . . . . . . . . . .6
Seek and Scan Controls . . . . . . . . . . . . . . . . . . . . .6
Audio Adjustments . . . . . . . . . . . . . . . . . . . . . . . . .7
Radio Data System . . . . . . . . . . . . . . . . . . . . . . . . . .7
CONVENIENCE FEATURES
Manual Front Seat Adjustment . . . . . . . . . . . . . . . .7
Power Front Seat Adjustment
. . . . . . . . . . . . . . . . .
Reclining Front Seatbacks . . . . . . . . . . . . . . . . . . .8
Congratulations on your purchase of a Chevrolet Express or GMC Savana. Please read this information and
your Owner Manual to ensure an outstanding ownership experience. Note that your vehicle may not include
all the features described in this booklet. Keep this booklet with your Owner Manual for easy reference.
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
®
PASSlock
System . . . . . . . . . . . . . . . . . . . . . . . . . .9
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Exterior Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Interior Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Windshield Wipers . . . . . . . . . . . . . . . . . . . . . . . . .12
Rear Climate Control . . . . . . . . . . . . . . . . . . . . . . .13
60/40 Swing-Out Side Door . . . . . . . . . . . . . . . . . .13
Rear-Seat Removal and Installation . . . . . . . . . . .14
PERFORMANCE FEATURES
StabiliTrak
®
– Stability Control System . . . . . . . .14
Diesel Particulate Filter . . . . . . . . . . . . . . . . . . . . .15
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
OWNER INFORMATION
Assistance . . . . . . . . . . . . . . . . . . . . . . .16
Roadside
8
My GMLink
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
Page 2
INSTRUMENT PANEL
2
Instrument Panel Overview
A. Air Outlets
B. Turn Signal/Multifunction Lever
C. Instrument Panel Cluster
D. Shift Lever
E. Climate Control System
F. Audio System (if equipped)
G. Exterior Lamps Control
H. Tow/Haul Mode Button
I. Rear Heating System (if equipped)
J. Accessory Power Outlets
K. Air Bag Off Switch
See Section 3 of your Owner Manual.
L. Storage Compartment (if equipped)
M.High Idle System Switch
(if equipped)
N. Passenger Air Bag Status Indicator
®
O. StabiliTrak
Button
Getting to Know Your GMC Savana/Chevrolet Express
Page 3
Instrument Panel Cluster – Gasoline Engine
B
A
C
Your vehicle’s instrument panel is
equipped with this cluster or one very
similar to it. The instrument panel
cluster includes these key features:
A. Engine Coolant
Temperature Gauge
B. Oil Pressure Gauge
C. Speedometer
D. Odometer
E. Fuel Gauge
D
Note: The instrument panel cluster
is designed to let you know about
many important aspects of your
vehicle’s operation. It is important
to read your Owner Manual and
become familiar with the information
being relayed to you by the lights,
gauges and indicators, as well as
what action can be taken to ensure
safety and to prevent damage.
E
F
F. Voltmeter Gauge
See Section 3 of your Owner Manual.
3
Page 4
Instrument Panel Cluster – Diesel Engine
D
4
E
F
G
Getting to Know Your GMC Savana/Chevrolet Express
C
B
A
Your vehicle’s instrument panel is equipped with
this cluster or one very similar to it. The instrument
panel cluster includes these key features:
A. Clean Exhaust Filter Warning Lamp
B. Wait to Start Indicator
(engine warm-up cycle)
C. Engine Coolant Temperature Gauge
D. Oil Pressure Gauge
E. Speedometer
F. Odometer
G. Fuel Gauge
H. Water in Fuel Indicator
I. Voltmeter Gauge
See Section 3 of your Owner Manual.
H
I
Note: The instrument panel cluster is designed to
let you know about many important aspects of your
vehicle’s operation. It is important to read your
Owner Manual and become familiar with the information being relayed to you by the lights, gauges
and indicators, as well as what action can be taken
to ensure safety and to prevent damage.
On diesel models, the cruise light acts as a dualfunction display. For the first 10 seconds after
entering the Run mode, it functions as both cruise
and EPR lights. After 10 seconds, it functions as a
cruise light only.
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5
REMOTE KEYLESS ENTRY
FEATURES
Remote Keyless Entry (RKE)
Transmitter (if equipped)
(Lock): Press this button once to
lock all the doors. The parking lamps will
flash and the interior lamps will turn on
briefly. Press the button again within five
seconds and the parking lamps will flash
and the horn will chirp briefly to indicate
locking has occurred.
(Unlock): Press this button once to
unlock the driver’s door. The parking
lamps will flash twice and the interior
lamps will turn on. Press the button
again within five seconds to unlock the
remaining doors. The parking lamps will
flash.
(Panic Alarm): Press this button
while the ignition is turned off to activate
the alarm. The horn will sound and both
the interior and exterior lamps will flash
for up to 30 seconds. To stop the alarm,
press the button again, wait for 30 seconds or start the vehicle.
(Cargo Door): Press this button to
unlock the cargo doors only.
If you notice a decrease in the range of
the RKE transmitter, try this:
• Check the distance. You may be too
far from your vehicle, especially
during rainy or snowy weather.
• Check the location. Other vehicles or
objects may be blocking the signal.
• Check to determine whether battery
replacement or resynchronization is
necessary.
Note: The RKE system will not operate
if the hood is open or if the key is in the
ignition.
See Section 2 of your Owner Manual.
RKE Resynchronization
For added security, the RKE transmitter
does not send the same signal twice to
the vehicle. This prevents anyone from
recording and playing back the signal to
gain entry into the vehicle.
If your RKE transmitter is not operating
properly, resynchronization may be
necessary. To resynchronize the system,
stand close to your vehicle, and then
press and hold the Lock and Unlock
buttons on the RKE transmitter at the
same time for seven seconds. The
door locks should cycle to confirm
resynchronization has occurred.
See Section 2 of your Owner Manual.
RKE Transmitter Battery
Replacement
Under normal use, the battery in your
Remote Keyless Entry transmitter
should last about four years. If you have
to get close to your vehicle before the
transmitter works, it’s probably time to
change the battery.
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6
Getting to Know Your GMC Savana/Chevrolet Express
To Replace the Battery:
1. Use a flat, thin object to open the
transmitter.
2. Remove and replace the battery.
Make sure the positive side of the
new battery faces down.
3. Snap the transmitter back together.
4. Resynchronize the transmitter.
Note: Use care not to touch any of the
transmitter circuitry. Static from your
body transferred to these surfaces may
damage the transmitter.
See Section 2 of your Owner Manual.
AUDIO SYSTEM FEATURES
(if equipped)
Automatic Volume (if equipped)
With Automatic Volume, the audio system will adjust to compensate for road
and wind noise as you drive, increasing
the volume as vehicle speed increases.
Each higher setting will automatically
provide more volume compensation.
AUTO VOL (Automatic Volume): Set
the volume at the desired level; then
press this button to select Low, Medium
or High. AUTO VOL
will appear on the
display.
To turn off Automatic Volume, press the
AUTO VOL button until AUTO VOL OFF
appears on the display.
See Section 3 of your Owner Manual.
Seek and Scan Controls
Press the right or left arrow to seek
the next or previous station and stay
there.
To scan radio stations (playing the
station for a few seconds and then going
to the next station), press and hold
either arrow for two seconds until you
hear a beep. Press either arrow again
to stop scanning.
To scan preset stations, press and hold
either arrow for four seconds until you
hear two beeps. Press either arrow
again to stop scanning.
Note: The radio will only seek and scan
stations with a strong signal.
Playing a Cassette or CD (if equipped)
When playing a cassette or CD, press
the right or left arrow to go to the
next or previous track.
Press and hold the right or left arrow to
continue moving forward or backward
through the tape or the tracks on the CD.
The six-disc CD player (if equipped) also
enables you to scan each loaded CD.
Press and hold the right or left arrow
for more than two seconds to scan each
track on the CD. Press and hold the
right or left arrow for more than four
seconds to scan the first track of each
loaded CD.
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7
Note: CDs with any affixed labels may
jam in the CD player. Label a CD using
a permanent marker. If more than one
CD is inserted into the slot at one time,
or if scratched or damaged CDs are
played, the CD player could be
damaged. When using the CD player,
use only CDs in good condition without
labels; load one CD at a time; and keep
the CD player and the loading slot free
of foreign materials, liquids or debris.
See Section 3 of your Owner Manual.
Audio Adjustments
Setting the Tone
To adjust the bass and treble (and
midrange on the six-disc CD system),
press the Audio button or knob (depending on your audio system) until BASS or
TREB (or MID) is displayed. Press and
hold the up or down arrow or turn the
knob to increase or decrease.
Adjusting the Speakers
To adjust the balance between the right
and left speakers or the fade between
the front and rear speakers, press the
Audio button or knob (depending on
your audio system) until BAL or FADE
is displayed. Press and hold the up or
down arrow or turn the knob to move
the sound right or left and front or rear.
Centering the Tone and Speakers
To adjust both tone and speaker controls
to the center position, exit the Audio
mode and then press and hold the
Audio button or knob for more than two
seconds. A beep will sound and CEN
or ALL CENTERED will be displayed,
indicating bass, treble, balance and
fade have been centered.
See Section 3 of your Owner Manual.
Radio Data System
The Radio Data System (RDS) has the
capability to:
• Seek only stations broadcasting
selected types of programs
• Receive announcements concerning
local and national emergencies
• Display messages from radio stations
RDS features are available only on
FM stations that broadcast RDS signals.
These features will work only when the
RDS information is available. RDS
stations may provide the time of day,
a program type (PTY) for current
programming and the name of the
program being broadcast.
See Section 3 of your Owner Manual
CONVENIENCE FEATURES
Manual Front Seat Adjustment
To Move the Seats Forward or
Rearward: Lift and hold the bar located
under the front of each seat. Slide the
seat to the desired position and release
the bar. Try to move the seat with your
body to ensure it is locked in place.
See Section 1 of your Owner Manual.
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Getting to Know Your GMC Savana/Chevrolet Express
Power Front Seat Adjustment
The power front seat can be adjusted
while seated, using the controls located
at the front center of the seat cushion.
To Raise or Lower the Seat: Move the
center knob up or down.
To Move the Seat Forward or
Rearward: Move the center knob
toward the left or right.
To Raise or Lower the Front of the
Seat Cushion: Move the right lever up
or down.
To Raise or Lower the Rear of the
Seat Cushion: Move the left lever up
or down.
See Section 1 of your Owner Manual.
Reclining Front Seatbacks
Trip Odometer
The trip odometer can tell you how far
your vehicle has been driven since the
trip odometer was last set to zero.
To Toggle between the Trip Odometer
and the Regular Odometer:
Momentarily press the Reset button
located on the instrument panel cluster
next to the trip odometer display. Do not
hold the Reset button.
To Reset the Trip Odometer: Press
and hold the Reset button for one second while the trip odometer is displayed.
You can also display the odometer reading with the ignition off by pressing the
Reset button.
See Section 3 of your Owner Manual.
To Adjust the Seatbacks: Lift the lever
located on the inboard side of each front
seat. Move the seatback with your body
to the desired position and release the
lever. Try to move the seatback with
your body to ensure it is locked in place.
See Section 1 of your Owner Manual.
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9
PASSlock®System
Your vehicle is equipped with the
PASSlock®theft-deterrent system, which
is a passive theft-deterrent system that
enables fuel to the engine if the ignition
lock cylinder is turned with a valid key. If
a correct key is not used or the ignition
lock cylinder is tampered with, fuel is
disabled.
During normal operation, the SECURITY
light will go off approximately five seconds after the key is turned to Run.
If the engine stalls and the SECURITY
light flashes, the PASSlock system has
entered a tamper mode. Wait until the
light stops flashing before trying to
restart the engine.
If the SECURITY light comes on while
driving and stays on, there may be a
problem with the PASSlock system. You
will be able to restart the engine if you
turn the engine off; however, your vehicle may not be protected by PASSlock
and you should see your GM dealer.
See Section 2 of your Owner Manual.
Cargo Door Relocking
This feature secures the side cargo
door after unloading cargo. If the side
cargo door is open when the Lock button
on the power door lock switch or the
Remote Keyless Entry transmitter is
pressed, all doors will lock and then
relock after the side cargo door is
closed. The side cargo door must be
closed within several minutes for the
relock to occur.
Rear Door Security Locks
(if equipped)
Security locks can be engaged on the
passenger-side rear door, the side sliding door and the driver-side and passenger-side 60/40 swing-out side doors so
that passengers can’t open the doors
from the inside.
Door Locks
Lockout Protection
This feature protects you from locking
the vehicle with the key in the ignition.
If the power door lock switch is pressed
when either the driver’s, passenger’s
or rear doors are open, all of the doors
will lock and then the driver’s door will
unlock. This feature does not include the
side cargo door.
To engage the security locks, move the
lever on the door to the (Lock) position. Move it to the (Unlock) position
to return the doors to normal operation.
See Section 2 of your Owner Manual.
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Getting to Know Your GMC Savana/Chevrolet Express
Exterior Lamps
Exterior Lamp Control Switch
The exterior lamp control switch, used to
operate the exterior lamps, is located on
the left side of the instrument panel. The
switch can be rotated to each of the
following four positions:
(Defeat): Turns off the Daytime
Running Lamps.
(Daytime Running Lamps): Turns
on the parking lamps and the instrument
panel lights only.
(Parking Lamps): Turns on the
parking lamps, taillamps, instrument
panel lights and license plate lamps. If
active, the Daytime Running Lamps will
turn off.
(Headlamps): Turns on the head-
lamps and parking lamps. If active, the
Daytime Running Lamps will turn off.
• To switch the headlamps from low
beam to high beam, pull the turn
signal/multifunction lever toward
you until it clicks and release it.
• To use the flash-to-pass feature
(which momentarily turns on the highbeam headlamps, even if the headlamps are off), pull the turn signal/
multifunction lever slightly toward
you, but not so far that it clicks.
Release the lever to turn off the
high-beam headlamps.
Daytime Running Lamps
Daytime Running Lamps (DRLs) can
make it easier for others to see the front
of your vehicle during the day. When the
DRLs are on, only the parking lamps
and instrument panel lights will be on.
The DRL system will come on when the
ignition is on, the vehicle is shifted out
of Park and the exterior lamp control
switch is in the (DRL) position.
To Turn Off the DRLs: Turn the exterior
lamp control switch to the (Defeat)
position.
See Section 3 of your Owner Manual.
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Interior Lamps
Instrument Panel Brightness
The instrument panel brightness control
knob ( ) is located next to the exterior
lamps control switch on the left side of
the instrument panel.
Press and release to extend the knob;
then turn it to adjust instrument panel
brightness.
Turn the knob clockwise all the way to
turn on the interior lamps.
Dome Lamps
Entry Lighting: When a door is opened,
the dome lamps will come on. When the
door is closed, the lamps will remain on
for 15 seconds or until the vehicle is
started.
Exit Lighting: When the key is removed
from the ignition, the dome lamps will
come on for 40 seconds.
Dome Lamp Override: To turn off the
automatic operation of the dome lamps,
press this button ( ) located below the
exterior lamp control switch. Press it
again to return the lamps to automatic
operation.
Note: The Dome Lamp Override button
will not override the entry lighting feature if the Remote Keyless Entry transmitter is used to unlock the vehicle.
Reading Lamps: Press the button next
to each lamp to turn it on or off.
See Section 3 of your Owner Manual.
Cruise Control
The cruise control functions are located
on the turn signal/multifunction lever.
(Off): This position turns off the
system.
(On): This position turns on the
system.
(Resume/Accelerate): Push the lever
+
to this position to resume the set speed
or to increase the set speed.
(Set): Press this button at the end
of the turn signal/multifunction lever to set
the speed or to decrease the set speed.
When the cruise control is active, the
CRUISE light in the instrument cluster
will illuminate.
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Getting to Know Your GMC Savana/Chevrolet Express
Setting Cruise Control
1. Move the lever to .
2. Accelerate to your cruising speed.
3. Press the button and release it.
4. Remove your foot from the accelerator pedal.
5. The CRUISE light will illuminate.
Adjusting/Canceling Cruise Control
To Resume the Set Speed after
Braking: Move the lever to the
position.
To Increase the Set Speed: Move or
hold the lever to the +position, or use
the accelerator pedal to get to a higher
speed and push the button.
To Decrease the Set Speed: Push or
hold .
To Deactivate the Set Speed: Press the
brake pedal. The system will remain on.
To Turn Off Cruise Control: Move the
lever to .
See Section 3 of your Owner Manual.
+
(Mist): For a single wipe, twist the
band down to this position and release.
For additional wipes, hold the band at
this position.
(Off): Twist the band to this position
to turn off the wipers.
Delay: Twist the band up to set the
delay time between wipes (the top of the
band equals a shorter delay).
(Low): Twist the band up to this
position for steady wiping at low speed.
(High): Twist the band up to this
position for rapid wiping at high speed.
Windshield Washer
Windshield Wipers
The windshield wiper functions are located on the turn signal/multifunction lever.
(Washer): To spray washer fluid,
turn the paddle at the top of the turn signal/multifunction lever toward the windshield and release. There will be a slight
delay before the wipers are activated.
This is normal and allows the washer to
clean the entire windshield.
See Section 3 of your Owner Manual.
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Rear Climate Control
(if equipped)
The rear heating and air conditioning
system works with the main climate
control system and regulates the
temperature, fan speed and air delivery
for the rear-seat passengers.
Using the front control panel, the driver
can operate the rear climate control,
adjusting the fan speed, airflow and
temperature setting.
Turn the front fan knob to the Rear
Control position to allow rear-seat passengers to use the rear control panel.
This disables the front control panel.
Control Panel Operation
(Fan): Turn the left knob to LO, MED
or HI to increase or decrease the fan
speed in the rear-seating area. Turn the
knob to OFF to turn off the fan.
(Vent): Turn the center knob to this
mode to direct most of the air to the
upper outlets.
(Floor): Turn the center knob to this
mode to direct most of the air to the
floor outlets.
Turn the knob to any position between
these two modes to blend the airflow.
Temperature Control: Turn the right
knob to increase or decrease the
temperature for the rear-seating area.
The air conditioning system on the main
climate control panel must be turned on
to direct cooled air to the rear-seating
area; otherwise, the rear of the vehicle
will remain at cabin temperature.
See Section 3 of your Owner Manual.
60/40 Swing-Out Side Door
(if equipped)
The front swing-out side door has a
check strap in the doorframe to keep the
door from opening beyond 90 degrees.
To Open the Door Beyond 90
Degrees:
1. Close the door partially.
2. Pull the check strap toward you.
3. Open the door.
Use care not to overextend the door
when the check strap is not engaged.
When the door is closed, the check
strap will automatically re-engage.
See Section 2 of your Owner Manual.
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Getting to Know Your GMC Savana/Chevrolet Express
Rear-Seat Removal and
Installation
To Remove the Rear Seats:
1. Disconnect each shoulder belt on the
bench seat by pressing the tip of a
key into the release hole of the safety
belt buckle while pulling up on the
safety belt.
3. Install the pin marked “R” on the passenger’s side and the pin marked “L”
on the driver’s side.
4. Push the pins down into the retaining
clips. Check that the pins are locked
in place.
5. Connect each shoulder belt by inserting the latch plate into the buckle
attached at each outboard position of
2. Locate the two locking pins on the
inboard sides of the seat floor latch.
If there are floormats, the pins are
under a flap cut into the mat. The
driver-side pin has a gray handle
marked with an “L.” The passengerside pin has a black handle marked
with an “R.”
3. Pull each pin handle up to disengage
the pins. Pull out the pins.
4. Pull the seat rearward about two inches and lift the seat from the floor rails.
5. Remove the seat.
To Install the Rear Seats:
1. Position the seat into the open slots in
the floor rails and push the seat forward, hooking the seat onto the rails.
2. Install the locking pins into the seat
base on the inboard sides of the seat
floor latch. Move the seat to line up
with the pins in the seat base.
the bench seat.
See Section 1 of your Owner Manual.
PERFORMANCE FEATURES
StabiliTrak®– Stability Control
System
StabiliTrak®is an advanced computercontrolled vehicle stability enhancement
system that automatically uses the functions of the antilock brakes, traction control and stability control to help you keep
the vehicle continuing in the same direction that the steering wheel is pointed.
When activated, the system may reduce
engine power to the wheels and apply
braking to individual wheels as necessary to help you maintain directional
control of the vehicle.
When you first start your vehicle and
begin driving, you may hear or feel the
system going through several diagnostic
Page 15
15
checks. You may also feel a reduction in
acceleration or hear a noise or vibration
while the system is active. This is normal.
StabiliTrak Button
Parts of the StabiliTrak system can be
turned off at vehicle speeds below 20
mph. The system automatically will turn
back on when vehicle speed exceeds 20
mph. It is recommended to leave the
system on at all times for normal driving.
It may be necessary to turn off the system if the vehicle is stuck in sand, mud
or snow.
To disable the system, press and hold
the (StabiliTrak) button, located on
the instrument panel, for more than five
seconds. The STABILITRAK NOT
READY light will illuminate and three
chimes will sound. Press the button
again to turn the system back on.
See Section 4 of your Owner Manual.
Diesel Particulate Filter
(if equipped)
The Duramax Diesel engine is equipped
with a Diesel Particulate Filter (DPF)
that will filter or trap particulates (solid
particles in the exhaust exhibited as
black smoke) before they can be emitted into the atmosphere. The DPF will
occasionally need to be cleaned of
accumulated solids. During a cleaning,
the exhaust gas temperature is warmed
so that the accumulated particulate matter in the DPF will be safely converted to
harmless gases. This feature has been
designed to operate automatically, with
limited driver involvement.
For effective DPF cleaning, the vehicle
will need to operate continuously for
approximately 20 minutes and at speeds
greater than 30 mph. If the vehicle is
returned to idle during the cleaning
process, the driver may notice a slightly
different sound or a slightly elevated
engine idle speed. This is normal.
If the vehicle is not being operated in a
manner to allow effective automatic DPF
cleaning, the CLN EXH FILTER warning
lamp will illuminate.
See your Duramax Diesel Engine Owner
Manual for more information.
Oil Life System
The Oil Life System calculates engine oil
life based on vehicle use and illuminates
the (Change Engine Oil) light when
it’s necessary to change your engine oil
and filter. This is based on engine
operation and driving conditions, not
mileage. The Oil Life System should be
reset to 100% only following an oil
change.
To Reset the Oil Life System:
1. Turn the ignition key to Run with the
engine off.
2. Fully press and release the accelerator pedal slowly three times within
five seconds.
If the Change Engine Oil light flashes
3.
for five seconds, the system is reset.
4. Turn the key to Lock.
See Section 5 of your Owner Manual.
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Getting to Know Your GMC Savana/Chevrolet Express
OWNER INFORMATION
Roadside Assistance
Chevrolet: 1-800-CHEV-USA
(1-800-243-8872)
GMC: 1-800-GMC-8782
(1-800-462-8782)
TTY Users: 1-888-889-2438
As the proud owner of a new Chevrolet
or GMC vehicle, you are automatically
enrolled in the Chevrolet or GMC
Roadside Assistance program. This
value-added service is intended to provide you with peace of mind as you drive
around town or travel the open road.
Roadside Assistance features a toll-free
number staffed by a team of technically
trained advisors who are available 24
hours a day, 365 days a year. The
advisors can provide minor repair information or make arrangements to tow
your vehicle to the nearest Chevrolet or
GMC dealer.
The following services are provided at no
expense to you for 5 years/100,000 miles:
• Fuel delivery
• Lockout service (identification
required)
• Tow to nearest dealership for
warranty service
• Flat tire assistance
• Jump starts
In many instances, mechanical failures
are covered under Chevrolet’s or GMC’s
comprehensive warranty. However, when
other services are utilized, our advisors
will explain any payment obligations you
might incur.
For prompt and efficient assistance when
calling, please provide the following information to the advisor:
• Location of the vehicle
• Telephone number and your location
• Vehicle model, year and color
• Vehicle mileage
• Vehicle Identification Number (VIN)
• Vehicle license plate number
Chevrolet and GMC reserve the right to
limit services or reimbursement to an
owner or driver when, in Chevrolet’s or
GMC’s judgment, the claims become
excessive in frequency or type of
occurrence.
My GMLink
The Chevrolet Owner Center and
GMC Owner Center at My GMLink are
complimentary services that provide
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