IMPORTANT:
owner assistance information and GM’s participation in an Alternative Dispute Resolution Program.
Keep this booklet with your vehicle and make it available to a Chevrolet dealer if warranty work is needed.
Be sure to keep it with your vehicle if you sell it so future owners will have the information.
Owner’s Name:
Street Address:
City & State:
Vehicle Identification Number (VIN):
Date Vehicle First Delivered or Put In Use:
Odometer Reading on Date Vehicle First Delivered or Put In Use:
This booklet contains important information about the vehicle’s warranty coverage. It also explains
Have you purchased the Genuine GM Protection Plan?
The GM Protection Plan may be purchased within
specific time/mileage limitations. See the information
request form in the back of this booklet. Remember, if
the service contract you are considering for purchase
does not have the GM Protection Plan emblem shown
above on it, then it is not the Genuine GM Protection
Plan from GM.
©2005 Chevrolet Motor Division, General Motors Corporation. All rights reserved. Printed in the U.S.A. GENERAL
MOTORS, GM, CHEVROLET, and the CHEVROLET emblem are registered trademarks of General Motors
Corporation.
Part No. 06CHEVWAR B Second Printing
2006 Chevrolet Warranty and Owner Assistance Information
An Important Message to Chevrolet Owners... ......1
Chevrolet’s Commitment to You ..........................1
Owner Assistance .............................................1
GM Participation in an Alternative
Dispute Resolution Program ............................1
Warranty Service — United States and Canada ........1
Warranty Coverage at a Glance ...........................2
New Vehicle Limited Warranty ............................2
Emission Control System Warranty ......................2
General Motors Corporation New
Vehicle Limited Warranty .................................4
What Is Covered ...............................................4
What Is Not Covered .........................................6
Things You Should Know About the
New Vehicle Limited Warranty ..........................9
Warranty Repairs — Component Exchanges .........9
Warranty Repairs — Recycled Materials ...............9
Tire Service .....................................................9
6.6L DURAMAX
After-Manufacture “Rustproofing” ........................10
Paint, Trim, and Appearance Items ....................10
Vehicle Operation and Care ..............................11
®
Diesel Engine Components ......10
Maintenance and Warranty Service Records ........11
Chemical Paint Spotting ...................................11
Warranty Coverage — Extensions ......................11
Touring Owner Service — Foreign Countries .......12
Warranty Service — Foreign Countries ...............13
Original Equipment Alterations ...........................13
Recreation Vehicle and Special Body
or Equipment Alterations ...............................13
Pre-Delivery Service ........................................14
Production Changes .........................................14
Noise Emissions Warranty for Light Duty
Trucks Over 10,000 LBS GVWR Only ..............14
Emission Control Systems Warranty ..................15
What Is Covered .............................................15
How to Determine the Applicable
Emissions Control System Warranty
(Light Duty Trucks Only) ...............................15
Federal Emission Control System Warranty .........16
California Emission Control System Warranty .......17
Emission Warranty Parts List ............................19
Replacement Parts ..........................................24
Maintenance and Repairs .................................25
Claims Procedure ............................................26
2006 Chevrolet Warranty and Owner Assistance Information
Owner Assistance .............................................27
Customer Satisfaction Procedure .......................27
State Warranty Enforcement Laws .....................28
Assistance For Text Telephone (TTY) Users .......28
Chevrolet Roadside Assistance ..........................29
Chevrolet Courtesy Transportation ......................29
Warranty Information for California Only ..............29
Special Policy Adjustment Programs Beyond
the Warranty Period .....................................30
Customer Assistance Offices .............................30
Online Owner Center .......................................31
An Important Message to Chevrolet Owners...
Chevrolet’s Commitment to You
We are committed to assuring your satisfaction with
your new Chevrolet.
Your Chevrolet dealer also wants you to be completely
satisfied and invites you to return for all your service
needs, both during and after the warranty period.
Owner Assistance
Your Chevrolet dealer is best equipped to provide all
of your service needs. Should you ever encounter a
problem that is not resolved during or after the limited
warranty period, talk to a member of dealer management.
Under certain circumstances, GM and/or GM dealers
may provide assistance after the limited warranty period
has expired when the problem results from a defect
in material or workmanship. These instances will be
reviewed on a case-by-case basis. If your problem
has not been resolved to your satisfaction, follow the
“Customer Satisfaction Procedure” as outlined under
Owner Assistance on page 27
We thank you for choosing a Chevrolet.
.
GM Participation in an Alternative Dispute Resolution Program
See the “Customer Satisfaction Procedure” under
Owner Assistance on page 27
voluntary, non-binding Alternative Dispute Resolution
Program in which GM participates.
for information on the
Warranty Service — United States and Canada
Your selling dealership has made a large investment to
ensure that they have the proper tools, training, and parts
inventory to make any necessary warranty repairs should
they be required during the warranty period. We ask that
you return to your selling dealer for warranty repairs. In
the event of an emergency repair, you may take your
vehicle to any authorized GM dealer for warranty repairs.
However, certain warranty repairs require special tools or
training that only a dealer selling your brand may have.
Therefore, not all dealers are able to perform every
repair. If a particular dealership cannot assist you, then
contact the Customer Assistance Center. If you have
changed your residence, visit any Chevrolet dealer in
the United States or Canada for warranty service.
1
Warranty Coverage at a Glance
The warranty coverages are summarized below.
New Vehicle Limited Warranty
Bumper-to-Bumper (Includes Tires)
Coverage is for the first 3 years or 36,000 miles,
•
whichever comes first.
Sheet Metal
Corrosion coverage is for the first 3 years or
•
36,000 miles, whichever comes first.
• Rust-through coverage is for the first 6 years or
100,000 miles, whichever comes first.
2
6.6L DURAMAX®Diesel Engine
(If Equipped)
Coverage is for the first 3 years or 36,000 miles,
•
whichever comes first. It then has a $100.00
deductible charge after the 3 years or 36,000 miles
up to 5 years or 100,000 miles, whichever
comes first.
Emission Control System Warranty
For light duty trucks, see “How to Determine the
Applicable Emissions Control System Warranty” under
Emission Control Systems Warranty on page 15
more information.
for
Federal
Gasoline Engines
•
− Defects and performance for cars and light duty
truck emission control systems are covered for the
first 2 years or 24,000 miles, whichever comes
first. From the first 2 years or 24,000 miles to
3 years or 36,000 miles defects in material or
workmanship continue to be covered under the
New Vehicle Limited Warranty Bumper-to-Bumper
coverage explained previously.
− Catalytic converters and powertrain control
modules are covered for the first 8 years or
80,000 miles, whichever comes first.
− Defects and performance for heavy duty truck
emission control systems are covered for the first
5 years or 50,000 miles, whichever
comes first.
• 6.6L DURAMAX
for the first 5 years or 50,000 miles, whichever
comes first.
®
Diesel Engines are covered
California
Gasoline Engines
•
− Defects and performance for cars, light duty, and
medium duty truck emission control systems are
covered for the first 3 years or 50,000 miles,
whichever comes first.
− Specified components for cars or light duty trucks
equipped with light duty or medium duty truck
emission control systems are covered for the first
7 years or 70,000 miles, whichever comes first.
− Defects and performance for heavy duty truck
emission control systems are covered for the first
5 years or 50,000 miles, whichever comes first.
• 6.6L DURAMAX
the first 5 years, 100,000 miles, or 3,000 hours of
operation, whichever comes first.
®
Diesel Engines are covered for
Noise Emissions
Coverage is for applicable vehicles weighing over
•
10,000 lbs based on the Gross Vehicle Weight
Rating (GVWR) only, for the entire life of the
vehicle.
3
General Motors Corporation New Vehicle Limited Warranty
GM will provide for repairs to the vehicle during the
warranty period in accordance with the following terms,
conditions, and limitations.
What Is Covered
Warranty Applies
This warranty is for GM vehicles registered in the United
States and normally operated in the United States or
Canada, and is provided to the original and any
subsequent owners of the vehicle during the warranty
period.
Repairs Covered
The warranty covers repairs to correct any vehicle
defect related to materials or workmanship occurring
during the warranty period. Needed repairs will be
performed using new or remanufactured parts.
4
No Charge
Warranty repairs, including towing, parts, and labor,
will be made at no charge.
Obtaining Repairs
To obtain warranty repairs, take the vehicle to a
Chevrolet dealer facility within the warranty period and
request the needed repairs. A reasonable time must
be allowed for the dealer to perform necessary repairs.
Warranty Period
The warranty period for all coverages begins on the
date the vehicle is first delivered or put in use and ends
at the expiration of the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for 3 years or
36,000 miles, whichever comes first, except for other
coverages listed here under “What is Covered” and
those items listed under “What Is Not Covered” later
in this section.
Tire Coverage
The tires supplied with your vehicle are covered
against defects in material or workmanship under the
Bumper-to-Bumper coverage. Any tire replaced will
continue to be warranted for the remaining portion of
the Bumper-to-Bumper coverage period.
Following expiration of the Bumper-to-Bumper coverage,
tires may continue to be covered under the tire
manufacturer’s warranty. Review the tire manufacturer’s
warranty booklet or consult the tire manufacturer
distributor for specific details.
Accessory Coverages
All GM accessories sold by GM and parts that are
permanently installed on a GM vehicle prior to delivery
will be covered under the provisions of the New Vehicle
Limited Warranty. In the event GM accessories are
installed after vehicle delivery, or are replaced under the
new vehicle warranty, they will be covered, parts and
labor, for the balance of the vehicle warranty, but in no
event less than 12 months/12,000 miles. This coverage is
only effective for GM accessories permanently installed
by a GM dealer or an associated GM-approved
Accessory Distributor/Installer (ADI).
GM accessories sold over-the-counter, or those not
requiring installation, will continue to receive the
standard GM Dealer Parts Warranty of 12 months
from the date of purchase, parts only.
GM Licensed Accessories are covered under the
accessory-specific manufacturer’s warranty and
are not warranted by GM or its dealers.
Notice:
Any communications device that becomes
unusable or unable to function as intended due to
unavailability of compatible wireless service from the
wireless communication carrier that provides service
for the OnStar
This warranty excludes:
®
system.
Sheet Metal Coverage
Sheet metal panels are covered against corrosion and
rust-through as follows:
Corrosion: Body sheet metal panels are covered
against rust for 3 years or 36,000 miles, whichever
comes first.
Rust-Through: Any body sheet metal panel that rusts
through, an actual hole in the sheet metal, is covered for
up to 6 years or 100,000 miles, whichever comes first.
Important:
from stone chips or scratches in the paint, for example,
is not included in sheet metal coverage.
Cosmetic or surface corrosion, resulting
Towing
Towing is covered to the nearest Chevrolet dealer
if your vehicle cannot be driven because of a warranted
defect.
5
6.6L DURAMAX®Diesel Engine Coverage
For trucks equipped with a 6.6L DURAMAX®Diesel
Engine, the diesel engine, except those items listed
under “What Is Not Covered” later in this section
is covered for 5 years or 100,000 miles, whichever
comes first. A $100.00 deductible per repair visit may
apply after the vehicle has been in use for 3 years
or 36,000 miles, whichever comes first. For additional
information, refer to
New Vehicle Limited Warranty on page 9
to the appropriate emission control system warranty for
possible additional coverages.
Things You Should Know About the
. Also refer
What Is Not Covered
Tire Damage or Wear
Normal tire wear or wear-out is not covered. Road hazard
damage such as punctures, cuts, snags, and breaks
resulting from pothole impact, curb impact, or from other
objects is not covered. Also, damage from improper
inflation, spinning, as when stuck in mud or snow, tire
chains, racing, improper mounting or dismounting,
misuse, negligence, alteration, vandalism,
or misapplication is not covered.
Damage Due to Bedliners
Owners of trucks with a bedliner, whether after-market or
factory installed, should expect that with normal operation
the bedliner will move. This movement may cause finish
damage and/or squeaks and rattles. Therefore, any
damage caused by the bedliner is not covered under
the terms of the warranty.
Damage Due to Accident, Misuse, or
Alteration
Damage caused as the result of any of the following is
not covered:
• Collision, fire, theft, freezing, vandalism, riot,
explosion, or objects striking the vehicle
• Misuse of the vehicle such as driving over curbs,
overloading, racing, or other competition. Proper
vehicle use is discussed in the owner manual.
• Alteration or modification to the vehicle including
the body, chassis, or components after final
assembly by GM.
• Coverages do not apply if the odometer has been
disconnected, its reading has been altered, or
mileage cannot be determined.
Important:
or previously titled as salvaged, scrapped, junked,
or totaled.
This warranty is void on vehicles currently
6
Damage or Corrosion Due to Environment,
Chemical Treatments, and/or Aftermarket
Products
Damage caused by airborne fallout, salt from sea air,
chemicals, tree sap, stones, hail, earthquake, water
or flood, windstorm, lightning, the application of
chemicals or sealants subsequent to manufacture, etc.,
is not covered. See “Chemical Paint Spotting” under
Things You Should Know About the New Vehicle
Limited Warranty on page 9
for more details.
Damage Due to Insufficient or Improper
Maintenance
Damage caused by failure to follow the recommended
maintenance schedule intervals and/or failure to use or
maintain fluids, fuel, lubricants, or refrigerants
recommended in the owner manual is not covered.
Damage Due to Contaminated or Poor
Quality Fuel
Poor fuel quality or incorrect fuel may cause driveability
problems such as hesitation, lack of power, stall or
no start. It may also render gauges inoperable or
degrade functionality for components such as spark
plugs, oxygen sensors and the catalytic converter.
Damage from poor fuel quality, water contamination,
incorrect diesel fuel or gasoline may not be covered.
It is recommended that gasoline meet specifications
which were developed by automobile manufacturers
around the world and contained in the World-Wide
Fuel Charter which is available from the
Alliance of Automobile Manufacturers at
www.autoalliance.org/fuel_charter.htm. Gasoline
meeting these specifications could provide improved
driveability and emission control system performance
compared to other gasoline.
Maintenance
All vehicles require periodic maintenance. Maintenance
services, such as those detailed in the owner manual
are the owner’s expense. Vehicle lubrication, cleaning,
or polishing are not covered. Failure of or damage
to components requiring replacement or repair due to
vehicle use, wear, exposure, or lack of maintenance
is not covered.
7
Items such as:
• Filters
• Brake Pads/Linings
• Clutch Linings
• Keyless Entry Batteries *
• Audio System Cleaning
• Coolants and Fluids
• Wiper Inserts
• Limited Slip Rear Axle Service
• Tire Rotation
• Wheel Alignment/Balance **
are covered only when replacement or repair is the
result of a defect in material or workmanship.
* Consumable battery covered up to 12 months only.
** Maintenance items after 7,500 miles.
Extra Expenses
Economic loss or extra expense is not covered.
Examples include:
• Loss of vehicle use
• Inconvenience
• Storage
• Payment for loss of time or pay
• Vehicle rental expense
• Lodging, meals, or other travel costs
• State or local taxes required on warranty repairs
Other Terms: This warranty gives you specific
legal rights and you may also have other rights
which vary from state to state.
GM does not authorize any person to create for it any
other obligation or liability in connection with these
vehicles. Any implied warranty of merchantability
or fitness for a particular purpose applicable to this
vehicle is limited in duration to the duration of this
written warranty. Performance of repairs and needed
adjustments is the exclusive remedy under this
written warranty or any implied warranty. GM
shall not be liable for incidental or consequential
damages, such as, but not limited to, lost wages
or vehicle rental expenses, resulting from breach
of this written warranty or any implied warranty. *
* Some states do not allow limitations on how long an
implied warranty will last or the exclusion or limitation
of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
8
Things You Should Know About the New Vehicle Limited Warranty
Warranty Repairs — Component Exchanges
In the interest of customer satisfaction, GM may offer
exchange service on some vehicle components. This
service is intended to reduce the amount of time your
vehicle is not available for use due to repairs.
Components used in exchange are service replacement
parts which may be new, remanufactured, reconditioned,
or repaired, depending on the component involved.
All exchange components used meet GM standards and
are warranted the same as new components. Examples
of the types of components that might be serviced in
this fashion include: engine and transmission
assemblies, instrument cluster assemblies, radios,
compact disc players, tape players, batteries, and
powertrain control modules.
Warranty Repairs — Recycled Materials
Environmental Protection Agency (EPA) guidelines
and GM support the capture, purification, and reuse
of automotive air conditioning refrigerant gases
and engine coolant. As a result, any repairs GM may
make to your vehicle may involve the installation
of purified reclaimed refrigerant and coolant.
Tire Service
Any authorized Chevrolet or tire dealer for your brand of
tires can assist you with tire service. If, after contacting
one of these dealers, you need further assistance
or you have questions, contact Chevrolet Customer
Assistance Center. The toll-free telephone numbers
are listed under
Owner Assistance on page 27
.
9
6.6L DURAMAX®Diesel Engine Components
For trucks equipped with a 6.6L DURAMAX®Diesel
Engine, the complete engine assembly, including
turbocharger components, is covered for defects in
material or workmanship for 3 years or 36,000 miles,
whichever comes first. No deductible applies during this
coverage period. The engine parts listed next continue
to be covered, subject to a $100.00 deductible, for
5 years or 100,000 miles, whichever comes first.
• Cylinder block and heads and all internal parts,
intake and exhaust manifolds, timing gears,
timing gear chain or belt and cover, flywheel,
harmonic balancer, valve covers, oil pan, oil pump,
water pump, fuel pump, engine mounts, seals,
and gaskets
• Diesel Fuel Metering System: injection pump,
nozzles, high pressure lines, and high pressure
sealing devices
• Glow Plug Control System: control/glow plug
assembly, glow plugs, cold advance relay,
and ECM
• Fuel injection control module, integral oil cooler,
transmission adapter plate, left and right common
fuel rails, fuel filter assembly, fuel temperature
sensor, and function block
Important:
covered by the Emission Warranty with no deductible.
See the “Emission Warranty Parts List” under
Control Systems Warranty on page 15
Some of these components may also be
Emission
for details.
After-Manufacture “Rustproofing”
Your vehicle was designed and built to resist corrosion.
Application of additional rust-inhibiting materials is neither
necessary nor required under the Sheet Metal Coverage.
GM makes no recommendations concerning the
usefulness or value of such products.
Application of after-manufacture rustproofing products
may create an environment which reduces the corrosion
resistance built into your vehicle. Repairs to correct
damage caused by such applications are not covered
under your New Vehicle Limited Warranty.
Paint, Trim, and Appearance Items
Defects in paint, trim, upholstery, or other appearance
items are normally corrected during new vehicle
preparation. If you find any paint or appearance
concerns, advise your dealer as soon as possible.
Your owner manual has instructions regarding the
care of these items.
10
Vehicle Operation and Care
Considering the investment you have made in your
Chevrolet, we know you will want to operate and
maintain it properly. We urge you to follow the
maintenance instructions in your owner manual.
If you have questions on how to keep your vehicle
in good working condition, see your Chevrolet dealer,
the place many customers choose to have their
maintenance work done. You can rely on your Chevrolet
dealer to use the proper parts and repair practices.
Maintenance and Warranty Service Records
Retain receipts covering performance of regular
maintenance. Receipts can be very important if a
question arises as to whether a malfunction is caused
by lack of maintenance or a defect in material or
workmanship.
A “Maintenance Record” is provided in the maintenance
schedule section of the owner manual for recording
services performed.
The servicing dealer can provide a copy of any warranty
repairs for your records.
Chemical Paint Spotting
Some weather and atmospheric conditions can create a
chemical fallout. Airborne pollutants can fall upon and
adhere to painted surfaces on your vehicle. This damage
can take two forms: blotchy, ring-shaped discolorations,
and/or small irregular dark spots etched into the paint
surface.
Although no defect in the factory applied paint causes
this, Chevrolet will repair, at no charge to the owner, the
painted surfaces of new vehicles damaged by this
fallout condition within 12 months or 12,000 miles of
purchase, whichever comes first.
Warranty Coverage — Extensions
Time Extensions: The New Vehicle Limited Warranty
will be extended one day for each day beyond the first
24 hour period in which your vehicle is at an authorized
dealer facility for warranty service. You may be asked to
show the repair orders to verify the period of time the
warranty is to be extended. Your extension rights may
vary depending on state law.
Mileage Extension: Prior to delivery, some mileage is
put on your vehicle during testing at the assembly plant,
during shipping, and while at the dealer facility.
The dealer records this mileage on the first page
of this warranty booklet at delivery.
11
For eligible vehicles, this mileage will be added to the
mileage limits of the warranty ensuring that you will
receive full benefit of the coverage. Mileage extension
eligibility:
• Applies only to new vehicles held exclusively in new
vehicle inventory.
• Does not apply to used vehicles, GM-owned
vehicles, dealer owned used vehicles, or dealer
demonstrator vehicles.
• Does not apply to vehicles with more than
1,000 miles on the odometer even though the
vehicle may not have been registered for license
plates.
Touring Owner Service — Foreign Countries
If you are touring in a foreign country and repairs are
needed, take your vehicle to a GM dealer facility,
preferably one which sells and services Chevrolet
vehicles. Once you return to the United States provide
your dealer with a statement of circumstances, the
original repair order, proof of ownership, and any paid
receipt indicating the work performed and parts replaced
for reimbursement consideration.
Important:
improper or dirty fuels and lubricants are not covered
under the warranty. See your owner manual for
additional information on fuel requirements when
operating in foreign countries.
Repairs made necessary by the use of
12
Warranty Service — Foreign Countries
This warranty applies to GM vehicles registered in the
United States and normally operated in the United States
or Canada. If you have permanently relocated and
established household residency in another country,
GM may authorize the performance of repairs under the
warranty authorized for vehicles generally sold by GM in
that country. Contact an authorized GM dealer in your
country for assistance.
Important:
GM vehicles that have been imported/exported for
resale.
GM warranty coverages may be void on
Original Equipment Alterations
This warranty does not cover any damage or failure
resulting from modification or alteration to the vehicle’s
original equipment as manufactured or assembled by
GM. Examples of the types of alterations that would not
be covered include installation or use of any non-GM
parts, accessories, and materials, or the cutting, welding,
or disconnecting of the vehicle’s original equipment parts
and components.
Recreation Vehicle and Special Body or Equipment Alterations
Installations or alterations to the original equipment
vehicle, or chassis, as manufactured and assembled by
GM, are not covered by this warranty. The special body
company, assembler, or equipment installer is solely
responsible for warranties on the body or equipment and
any alterations to any of the parts, components, systems,
or assemblies installed by GM. Examples include, but
are not limited to, special body installations, such as
recreational vehicles, the installation of any non-GM part,
cutting, welding, or the disconnecting of original
equipment vehicle or chassis parts and components,
extension of wheelbase, suspension and driveline
modifications, and axle additions.
13
Pre-Delivery Service
Defects in the mechanical, electrical, sheet metal, paint,
trim, and other components of your vehicle may occur at
the factory or while it is being transported to the dealer
facility. Normally, any defects occurring during assembly
are identified and corrected at the factory during the
inspection process. In addition, dealers inspect each
vehicle before delivery. They repair any uncorrected
factory defects and any transit damage detected before
the vehicle is delivered to you.
Any defects still present at the time the vehicle is
delivered to you are covered by the warranty. If you
find any defects, advise your dealer without delay.
For further details concerning any repairs which
the dealer may have made prior to you taking
delivery of your vehicle, ask your dealer.
Production Changes
GM and GM dealers reserve the right to make changes
in vehicles built and/or sold by them at any time without
incurring any obligation to make the same or similar
changes on vehicles previously built and/or sold by them.
Noise Emissions Warranty for Light Duty Trucks Over 10,000 LBS GVWR Only
GM warrants to the first person who purchases this
vehicle for purposes other than resale and to each
subsequent purchaser of this vehicle, as manufactured
by GM, that this vehicle was designed, built, and
equipped to conform at the time it left GM’s control
with all applicable United States EPA Noise Control
Regulations.
This warranty covers this vehicle as designed, built, and
equipped by GM, and is not limited to any particular part,
component, or system of the vehicle manufactured
by GM. Defects in design, assembly, or in any part,
component, or vehicle system as manufactured by GM,
which, at the time it left GM’s control, caused noise
emissions to exceed Federal Standards, are covered
by this warranty for the life of the vehicle.
14
Emission Control Systems Warranty
The emission warranty on your vehicle is issued in
accordance with the U.S. Federal Clean Air Act. Defects
in material or workmanship in GM emission parts may
also be covered under the New Vehicle Limited Warranty
Bumper-to-Bumper coverage. There may be additional
coverage on GM diesel engine vehicles. In any case, the
warranty with the broadest coverage applies.
What Is Covered
The parts covered under the emission warranty are
listed under “Emission Warranty Parts List” later in this
section.
How to Determine the Applicable Emissions Control System Warranty (Light Duty Trucks Only)
State and Federal agencies may require different
emission control system warranty for light duty trucks
depending on:
• Whether the truck is certified with a light duty or
heavy duty emission control system.
• Whether the truck is certified for California
emissions in addition to Federal emissions.
To determine emissions eligibility: locate the emission
control label in the engine compartment. The language
on the bottom left side of the label will describe if
equipped with a light, medium, or heavy duty emission
control system.
All light duty trucks are eligible for Federal Emissions
Control System Warranty Coverage. If the emissions
control label contains language stating the vehicle
is certified to California emissions standards, the vehicle
is also eligible for California Emissions Control System
Warranty Coverage.
15
Federal Emission Control System Warranty
Federal Warranty Coverage
Car and Light Duty Truck equipped with Car and
•
Light Duty Gasoline Engines
− 2 years or 24,000 miles and 8 years or
80,000 miles for the catalytic converter or vehicle,
powertrain, control module, whichever comes first.
• Light Duty Truck equipped with Heavy Duty
Gasoline Engine
− 5 years or 50,000 miles, whichever comes first.
• Light Duty Truck equipped with Heavy Duty Diesel
Engine
− 5 years or 50,000 miles, whichever comes first.
Federal Emission Defect Warranty
GM warrants to the owner the following:
• The vehicle was designed, equipped, and built so
as to conform at the time of sale with the applicable
regulations of the Federal Environmental Protection
Agency (EPA).
• The vehicle is free from defects in material and
workmanship which cause the vehicle to fail to
conform with those regulations during the emission
warranty period.
Emission related defects in the genuine GM parts listed
under the Emission Warranty Parts List, including related
diagnostic costs, parts, and labor are covered by this
warranty.
Federal Emission Performance Warranty
Some states and/or local jurisdictions have established
periodic vehicle Inspection and Maintenance (I/M)
programs to encourage proper maintenance of your
vehicle. If an EPA-approved I/M program is enforced
in your area, you may also be eligible for Emission
Performance Warranty coverage when all of the
following three conditions are met:
• The vehicle has been maintained and operated
in accordance with the instructions for proper
maintenance and use set forth in the owner
manual supplied with your vehicle.
• The vehicle fails an EPA-approved I/M test during
the emission warranty period.
• The failure results, or will result, in the owner of the
vehicle having to bear a penalty or other sanctions,
including the denial of the right to use the vehicle,
under local, state, or federal law.
GM warrants that your dealer will replace, repair, or
adjust to GM specifications, at no charge to you, any of
the parts listed under the “Emission Warranty Parts List”
later in this section which may be necessary to conform to
the applicable emission standards. Non-GM parts labeled
“Certified to EPA Standards” are covered by the Federal
Emission Performance Warranty.
16
California Emission Control System Warranty
This section outlines the emission warranty that GM
provides for your vehicle in accordance with the California
Air Resources Board. Defects in material or workmanship
in GM emission parts may also be covered under the
New Vehicle Limited Warranty Bumper-to-Bumper
coverage. There may be additional coverage on GM
diesel engine vehicles. In any case, the warranty with
the broadest coverage applies.
This warranty applies if your vehicle meets both of the
following requirements:
• Your vehicle is registered in California or other
states adopting California emission and
warranty regulations*.
• Your vehicle is certified for sale in California as
indicated on the vehicle’s emission control
information label.
Important:
California Emissions Warranty coverage. (New York
adopted California emission standards, but not the
California emissions warranty. The Federal Emissions
Control Warranty applies to all vehicles in New York.)
Massachusetts, Maine, and Vermont have
Your Rights and Obligations
(For Vehicles Subject to California
Exhaust Emission Standards)
The Emission Control System Warranty on your vehicle
is issued in accordance with the California Air Resources
Board and GM. In California, new motor vehicles must
be designed, equipped, and built to meet the state’s
stringent anti-smog standards. GM must warrant your
vehicle’s emission control system for the periods of time
and mileage listed provided there has been no abuse,
neglect, or improper maintenance of your vehicle. Your
vehicle’s emission control system may include parts such
as the fuel injection system, ignition system, catalytic
converter, and engine computer. Also included are
hoses, belts, connectors, and other emission related
assemblies.
Where a warrantable condition exists, GM will repair
your vehicle at no cost to you including diagnosis, parts,
and labor.
17
California Emission Defect and Emission
Performance Warranty Coverage
For cars and trucks with light duty or medium duty
emissions:
• For 3 years or 50,000 miles, whichever comes first:
− If your vehicle fails a smog check inspection, GM
will make all necessary repairs and adjustments
to ensure that your vehicle passes the inspection.
This is your Emission Control System
Performance Warranty.
− If any emission related part on your vehicle is
defective, GM will repair or replace it. This is
your Short-term Emission Defects Warranty.
• For 7 years or 70,000 miles whichever comes first:
− If an emission related part listed in this booklet
specially noted with coverage for 7 years or
70,000 miles is defective, GM will repair or
replace it. This is your Long-term Emission
Control System Defects Warranty.
• For 8 years or 80,000 miles, whichever comes first:
− If the catalytic converter, vehicle powertrain
control module or emission related software is
found to be defective, GM will repair or replace
it under the Federal Emission Control System
Warranty.
• For 8 years or 100,000 miles, whichever comes first
for a Super Ultra Low Emission Vehicle (SULEV):
− If an emission related part listed in this booklet
specially noted with 7 years/70,000 miles or
8 years/80,000 miles is defective, GM will repair or
replace it. This is your Long-term Emission Control
System Defect Warranty.
• For 15 years or 150,000 miles, whichever comes
first for a Partial Zero Emission Vehicle (PZEV):
− If any emission related part listed in this booklet is
defective GM will repair or replace it. This is your
(PZEV) Emission Control System Defects
Warranty.
• For heavy duty gasoline engine vehicles, the
emission warranty period is 5 years or 50,000 miles,
whichever comes first.
• For heavy duty diesel engine vehicles, the emission
warranty period is 5 years, 100,000 miles, or
3,000 hours of operation, whichever comes first.
Any authorized Chevrolet dealer will, as necessary
under these warranties, replace, repair, or adjust to
GM specifications any genuine GM parts that affect
emissions.
The applicable warranty period shall begin on the date
the vehicle is delivered to the first retail purchaser or, if
the vehicle is first placed in service as a demonstrator or
company vehicle prior to sale at retail, on the date the
vehicle is placed in such service.
18
Owner’s Warranty Responsibilities
As the vehicle owner, you are responsible for the
performance of the scheduled maintenance listed in
your owner manual. GM recommends that you retain
all maintenance receipts for your vehicle, but GM cannot
deny warranty coverage solely for the lack of receipts
or for your failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your vehicle to a GM
dealer selling your vehicle line as soon as a problem
exists. The warranted repairs should be completed in
a reasonable amount of time, not to exceed 30 days.
As the vehicle owner, you should also be aware that GM
may deny warranty coverage if your vehicle or a part
has failed due to abuse, neglect, improper or insufficient
maintenance, or modifications not approved by GM.
If you have any questions regarding your rights
and responsibilities under these warranties, you
should contact the Customer Assistance Center
at 1-800-222-1020 or, in California, write to:
State of California Air Resources Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, CA 91731-2990
Emission Warranty Parts List
The emission parts listed here are covered under the
Emission Control System Warranty. The terms are
explained previously in this section under the “Federal
Emission Control System Warranty” and the “California
Emission Control System Warranty”.
Important:
these warranties if shown with asterisk(s) as follows:
• (*) 7 years/70,000 miles or Super Low Emission
• (**) 8 years/80,000 miles, whichever comes first,
The Emission Control System Warranty obligations do
not apply to conditions resulting from tampering, abuse,
neglect, or improper maintenance; or any other item listed
under “What Is Not Covered” under
Corporation New Vehicle Limited Warranty on page 4
The “Other Terms” presented under
Corporation New Vehicle Limited Warranty on page 4
also apply to the emission related warranties.
Certain parts may be covered beyond
Vehicle (SULEV) 8 years/100,000 miles, whichever
comes first, California Emission Control System
Warranty coverage.
Federal emission coverage. (Also applies to
California certified light duty and medium duty
vehicles.) or California Super Ultra Low Emission
Vehicle (SULEV) 8 years/100,000 miles.
General Motors
.
General Motors
19
Powertrain Control System
ABS Control Module **
Camshaft Position Actuator *
Camshaft Position Actuator Valve
Coolant Level Sensor
Data Link Connector
Electronic Throttle Control (ETC) Motor
Engine Control Module (ECM) **
Engine Coolant Temp. Sensor
Fast Idle Solenoid
Flexible Fuel Sensor *
Intake Air Temperature Sensor
Malfunction Indicator Lamp
Manifold Absolute Pressure Sensor
Mass Air Flow Sensor
Oil Pressure Sensor (DoD™ only)
Oxygen Sensors
Powertrain Control Module (PCM) **
Programmable Read Only Memory (PROM)
Throttle Position Sensor
Throttle Position Switch
Vehicle Control Module (VCM) **
Vehicle Speed Sensor
Wheel Speed Sensor
Transmission Controls and Torque Management
Manual Transmission Clutch Switch
Park/Neutral Switch
Torque Converter Clutch Solenoids
Torque Converter Clutch Switch
Transmission Control Module **
Transmission Fluid Temperature Sensor
Transmission Gear Selection Switch (Diesel)
Transmission Internal Mode Switch
Transmission Pressure Switches
Transmission Shift SolenoidsA&B
Transmission Speed Sensors
20
Fuel Management System
Common Rail Assembly (6.6L DURAMAX
®
Diesel Fuel Injection Pump *
Diesel Fuel Injection Pump Timing Adjust
Diesel Fuel Injector Control Module – EDU
(6.6L DURAMAX
®
Diesel) *
Diesel Fuel Temperature Sensor
Direct Fuel Injector Assembly
(6.6L DURAMAX
Function Block (6.6L DURAMAX
®
Diesel) *
®
Diesel)
Fuel Injector
Fuel Pressure Regulator
Fuel Rail Assembly *
Fuel Rail Pressure Sensor (6.6L DURAMAX
Air Management System
Air Cleaner
Air Cleaner Diaphragm Motor
Air Cleaner Resonator
Air Cleaner Temp. Compensator Valve
Air Intake Ducts
Charge Air Control Actuator
Diesel) *
®
Diesel)
Charge Air Control Solenoid Valve
Charge Air Control Valve
Charge Air Cooler (6.6L DURAMAX
®
Diesel) *
Charge Air Cooler Fan
Idle Air Control Valve
Idle Speed Control Motor
Intake Manifold *
Intake Manifold Gasket (7/70 Only Terraza, Uplander,
Montana SV6, RELAY and DURAMAX
®
Diesel) *
Intake Manifold Heater
Intake Manifold Tuning Valve
Intake Manifold Tuning Valve Relay
Supercharger Assembly *
Throttle Body * (Replacement Only)
Throttle Body Heater
Throttle Closing Dashpot
Turbocharger Assembly *
Turbocharger Boost Sensor (6.6L DURAMAX
®
Diesel)
Turbocharger Oil Separator
Turbocharger Thermo Purge Switch
Vacuum Pump (6.6L DURAMAX
®
Diesel)
21
Ignition System
Camshaft Position Sensor(s)
Crankshaft Position Sensor(s)
Distributor *
Distributor Cap
Distributor Pick Up Coil
Distributor Rotor
Glow Plug(s) (Diesel)
Glow Plug Controller (Diesel)
Glow Plug Relay (Diesel)
Ignition Coil(s)
Ignition Control Module
Ignition Timing Adjustment
Knock Sensor
Spark Plug Wires
Spark Plugs
Catalytic Converter System
Catalytic Converter(s) and Muffler if attached as
assembly **
Exhaust Manifold (7/70 Only Cadillac 4.6L, Grand Prix
Right Side, Terraza Right Side, Uplander Right
Side, Montana SV6 Right Side, RELAY Right Side,
and C/K Truck <14,000 GVWR 8.1L*)
Exhaust Manifold with Catalytic Converter attached as
assembly **
Exhaust Manifold Gasket
Exhaust Pipes and/or Mufflers (when located between
catalytic converters and exhaust manifold)
Positive Crankcase Ventilation System
Oil Filler Cap
PCV Filter
PCV Oil Separator
PCV Valve
Exhaust Gas Recirculation System
EGR Feed and Delivery Pipes or Cast-in Passages
EGR Valve
EGR Valve Cooler (6.6L DURAMAX
EGR Vacuum Pump Assembly
(6.6L DURAMAX
®
Diesel)
®
Diesel)
22
Secondary Air Injection System
Air Pump
Check Valves
Evaporative Emission Control System
(Gasoline Engines)
Canister
Canister Purge Solenoid Valve
Canister Vent Solenoid
Fuel Feed and Return Pipes and Hoses
Fuel Filler Cap
Fuel Level Sensor
Fuel Limiter Vent Valve *
Fuel Tank Filler Pipe (with restrictor)
Fuel Tank(s) *
Fuel Tank Vacuum or Pressure Sensor
Hybrid
Auxiliary Transmission Pump, Relay, and Circuit
Battery Pack Current Sensor and Circuit
Battery Pack 12V Modules (3)
Brake Pedal Switch (PCM ZAB Switch)
Energy Storage Control Module **
GMLAN (CAN) Communications Circuit
Hood Ajar Switch and Circuit
Hybrid Control Module **
SGCM Coolant Circuit (fan and fan relay and pump)
Starter Generator Control Module **
Wheel Speed Sensor and Circuits (left and right front)
23
Miscellaneous Items Used with Above Components
are Covered
Belts
Boots
Clamps
Connectors
Ducts
Fittings
Gaskets
Grommets
Hoses
Housings
Mounting Hardware
Pipes
Pulleys
Sealing Devices
Springs
Tubes
Wiring
Parts specified in your maintenance schedule that require
scheduled replacement are covered up to their first
replacement interval or the applicable emission warranty
coverage period, whichever comes first. If failure of one
of these parts results in failure of another part, both will
be covered under the Emission Control System Warranty.
For detailed information concerning specific parts
covered by these emission control systems warranties,
ask your dealer.
Replacement Parts
The emission control systems of your vehicle were
designed, built, and tested using genuine GM parts*
and the vehicle is certified as being in conformity with
applicable federal and California emission requirements.
Accordingly, it is recommended that any replacement
parts used for maintenance or for the repair of
emission control systems be new, genuine GM parts.
The warranty obligations are not dependent upon the use
of any particular brand of replacement parts. The owner
may elect to use non-genuine GM parts for replacement
purposes. Use of replacement parts which are not of
equivalent quality may impair the effectiveness of
emission control systems.
24
If other than new, genuine GM parts are used for
maintenance replacements or for the repair of parts
affecting emission control, the owner should assure
himself/herself that such parts are warranted by their
manufacturer to be equivalent to genuine GM parts
in performance and durability.
* “Genuine GM parts,” when used in connection with
GM vehicles means parts manufactured by or for GM,
designed for use on GM vehicles, and distributed by
any division or subsidiary of GM.
Maintenance and Repairs
Maintenance and repairs can be performed by any
qualified service outlet; however, warranty repairs must
be performed by an authorized dealer except in an
emergency situation when a warranted part or a warranty
station is not reasonably available to the vehicle owner.
In an emergency, where an authorized dealer is not
reasonably available, repairs may be performed at
any available service establishment or by the owner,
using any replacement part. Chevrolet will consider
reimbursement for the expense incurred, including
diagnosis, not to exceed the manufacturer’s suggested
retail price for all warranted parts replaced and labor
charges based on Chevrolet’s recommended time
allowance for the warranty repair and the
geographically appropriate labor rate.
A part not being available within 10 days or a repair
not being completed within 30 days constitutes an
emergency. Retain receipts and failed parts in order to
receive compensation for warranty repairs reimbursable
due to an emergency.
If, in an emergency situation, it is necessary to have
repairs performed by other than a Chevrolet dealer
and you believe the repairs are covered by emission
warranties, take the replaced parts and your receipt to a
Chevrolet dealer for reimbursement consideration. This
applies to both the Federal Emission Defect Warranty
and Federal Emission Performance Warranty.
Receipts and records covering the performance of
regular maintenance or emergency repairs should
be retained in the event questions arise concerning
maintenance. These receipts and records should be
transferred to each subsequent owner. GM will not deny
warranty coverage solely on the absence of maintenance
records. However, GM may deny a warranty claim if a
failure to perform scheduled maintenance resulted in the
failure of a warranty part.
25
Claims Procedure
As with the other warranties covered in this booklet,
take your vehicle to any authorized Chevrolet dealer
facility to obtain service under the emission warranty.
This should be done as soon as possible after failing an
EPA-approved I/M test or a California smog check
test, or at any time you suspect a defect in a part.
Those repairs qualifying under the warranty will be
performed by any Chevrolet dealer at no charge. Repairs
which do not qualify will be charged to you. You will be
notified as to whether or not the repair qualifies under the
warranty within a reasonable time, not to exceed 30 days
after receipt of the vehicle by the dealer, or within the time
period required by local or state law.
The only exceptions would be if you request or agree to
an extension, or if a delay results from events beyond
the control of your dealer or GM. If you are not so
notified, GM will provide any required repairs at
no charge.
In the event a warranty matter is not handled to your
satisfaction, refer to the “Customer Satisfaction
Procedure” under
For further information or to report violations of the
Emission Control System Warranty, you may contact
the EPA at:
Manager, Certification and Compliance
Division (6405J)
Warranty Claims
Environmental Protection Agency
Ariel Rios Building
1200 Pennsylvania Avenue, N.W.
Washington, DC 20460
For a vehicle subject to the California Exhaust Emission
Standards, you may contact the:
State of California Air Resources Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, CA 97131-2990
Owner Assistance on page 27
.
26
Owner Assistance
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer’s sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your concern
has not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE: Discuss your concern with a member
of dealer management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealer facility
or the general manager.
STEP TWO: If after contacting a member of dealer
management, it appears your concern cannot be
resolved by the dealer without further help contact the
Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of
Canada Central Office in Oshawa by calling
1-800-263-3777: English, or 1-800-263-7854: French.
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Have
the following information available to give the Customer
Assistance Representative:
• The Vehicle Identification Number (VIN). This is
available from the vehicle registration, title, or the
plate above the left top of the instrument panel
and visible through the windshield.
• The dealer name and location
• The vehicle’s delivery date and present mileage
When contacting Chevrolet, remember that your concern
will likely be resolved at a dealer’s facility. That is why we
suggest you follow Step One first if you have a concern.
STEP THREE: Both GM and your GM dealer are
committed to making sure you are completely satisfied
with your new vehicle. However, if you continue to remain
unsatisfied after following the procedure outlined in Steps
One and Two, you should file with the BBB Auto Line
Program to enforce any additional rights you may have.
27
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
www.lemonlaw.bbb.org
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage,
and other factors. GM reserves the right to change
eligibility limitations and/or to discontinue its participation
in this program.
State Warranty Enforcement Laws
Laws in many states permit owners to obtain a
replacement vehicle or a refund of the purchase price
under certain circumstances. The provisions of these
laws vary from state to state. To the extent allowed by
state law, GM requires that you first provide us with
written notification of any service difficulty you have
experienced so that we have an opportunity to make any
needed repairs before you are eligible for the remedies
provided by these laws. Your written notification should
be sent to the Chevrolet Customer Assistance Center.
Assistance For Text Telephone (TTY) Users
To assist customers who are deaf or hard of hearing and
who use Text Telephones (TTYs), Chevrolet has TTY
equipment available at its Customer Assistance Center
and Roadside Assistance Center.
The TTY for the Chevrolet Customer Assistance
Center is:
1-800-833-2438 in the United States
1-800-263-3830 in Canada
The TTY for the Chevrolet Roadside Assistance
Center is:
1-888-889-2438 in the U.S. and Canada
28
Chevrolet Roadside Assistance
Chevrolet is proud to offerthe response, security, and
convenience of Chevrolet’s 24-hour Roadside Assistance
Program. Refer to your owner manual for details, or
consult your dealer. The Chevrolet Roadside Assistance
Center can be reached by calling 1-800-CHEV-USA
(243-8872). This program is not available in Puerto Rico
or the U.S. Virgin Islands.
Chevrolet Courtesy Transportation
During the Bumper-to-Bumper Warranty coverage
period, interim transportation may be available under
the Chevrolet Courtesy Transportation Program. Consult
your dealer for details.
Warranty Information for California Only
California Civil Code Section 1793.2(d) requires that,
if GM or its representatives are unable to repair a new
motor vehicle to conform to the vehicle’s applicable
express warranties after a reasonable number of
attempts, GM shall either replace the new motor
vehicle or reimburse the buyer the amount paid
or payable by the buyer.
California Civil Code Section 1793.22 (b) creates a
presumption that GM has had a reasonable number of
attempts to conform the vehicle to its applicable express
warranties if, within 18 months from delivery to the buyer
or 18,000 miles on the vehicle’s odometer, whichever
occurs first, one or more of the following occurs:
• The same nonconformity results in a condition that
is likely to cause death or serious bodily injury if the
vehicle is driven AND the nonconformity has been
subject to repair two or more times by GM or its
agents AND the buyer or lessee has directly notified
GM of the need for the repair of the nonconformity.
• The same nonconformity has been subject to repair
four or more times by GM or its agents AND the
buyer has notified GM of the need for the repair
of the nonconformity.
• The vehicle is out of service by reason of repair
nonconformities by GM or its agents for a
cumulative total of more than 30 calendar
days after delivery of the vehicle to the buyer.
NOTICE TO GENERAL MOTORS AS REQUIRED
ABOVE SHALL BE SENT TO THE FOLLOWING
ADDRESS:
General Motors Corporation
P.O. Box 33170
Detroit, MI 48232-5170
Fax Number: 1-866-962-2868
When you make an inquiry, you will need to give the
year, model, and mileage of your vehicle and your VIN.
29
Special Policy Adjustment Programs Beyond the Warranty Period
Chevrolet is proud of the protection afforded by its
warranty coverages. In order to achieve maximum
customer satisfaction, there may be times when
Chevrolet will establish a special policy adjustment
program to pay all or part of the cost of certain repairs
not covered by the warranty or to reimburse certain repair
expenses you may have incurred. Check with your
Chevrolet dealer or call the Chevrolet Customer
Assistance Center to determine whether any special
policy adjustment program is applicable to your vehicle.
When you make an inquiry, you will need to give the
year, model, and mileage of your vehicle and your VIN.
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
telephone number for assistance. However, if you
wish to write or e-mail Chevrolet, refer to the address
below.
United States
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance:
1-800-CHEV-USA (243-8872)
Fax Number: 1-866-962-2868
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada
Customer Assistance Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
30
Mexico, Central America, and
Caribbean Islands/Countries (Except
Puerto Rico and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specific vehicle information can be found in
one place.
The Online Owner Center allows you to:
• Get e-mail service reminders.
• Access information about your specific vehicle,
including tips and videos and an electronic
version of this warranty manual.
• Keep track of your vehicle’s service history and
maintenance schedule.
• Find GM dealers for service nationwide.
• Receive special promotions and privileges only
available to members.
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
31
✍NOTES
32
✍NOTES
33
✍NOTES
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