The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem,
AVALANCHE, and Z71 are
trademarks and/or service marks
of General Motors LLC, its
subsidiaries, affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Litho in U.S.A.
Part No. 20902915 A First Printing
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited” for
Chevrolet Motor Division wherever
it appears in this manual.
Keep this manual in the vehicle for
quick reference.
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de
langue française
www.helminc.com
Blackplate(4,1)
ChevroletAvalancheOwnerManual-2012
ivIntroduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number
where it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Danger indicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning or Caution indicates a
hazard that could result in injury or
death.
WARNING
{
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or “Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
* : This symbol is shown when
you need to see a service manual
for additional instructions or
information.
Blackplate(5,1)
ChevroletAvalancheOwnerManual-2012
Introductionv
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
Buttons. See Driver InformationCenter (DIC) on page 5‑26.
H. AM-FM Radio on page 7‑8.
I.Exterior Lamp Controls on
page 6‑1.
J.Dome Lamp Override. See
Dome Lamps on page 6‑7.
Instrument Panel Illumination
Control on page 6‑7.
Fog Lamps on page 6‑6
(If Equipped).
K. Automatic Transfer Case
Control (If Equipped). See
Four-Wheel Drive (Two Speed
Automatic Transfer Case) on
page 9‑37 or Four-Wheel Drive
(Single Speed Automatic
Transfer Case) on page 9‑42.
L. Data Link Connector (DLC)
(Out of View). See MalfunctionIndicator Lamp on page 5‑19.
M. Cruise Control on page 9‑51.
N. Steering Wheel Adjustment on
page 5‑2.
O. Horn on page 5‑5.
P. Steering Wheel Controls on
page 5‑3.
Q. Climate Control Systems on
page 8‑1 (If Equipped).
Dual Automatic Climate Control
System on page 8‑4
(If Equipped).
R. Power Outlets on page 5‑9.
S. StabiliTrak
®
System on
page 9‑46.
Pedal Adjust Control (If
Equipped). See Adjustable
Throttle and Brake Pedal on
page 9‑22.
Ultrasonic Parking Assist on
page 9‑54 (If Equipped).
Power Assist Steps on
page 2‑16 (If Equipped).
T. Glove Box on page 4‑1.
Blackplate(4,1)
ChevroletAvalancheOwnerManual-2012
1-4In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner manual.
Remote Keyless Entry
(RKE) System
The RKE transmitter is used to
remotely lock and unlock the doors
from up to 60 m (195 ft) away from
the vehicle.
K : Press to unlock the driver door.
K again within three seconds
Press
to unlock all remaining doors.
Q : Press to lock all doors. Lock
and unlock feedback can be
personalized. See Vehicle
Personalization (With DIC Buttons)
on page 5‑45.
L : Press and release to locate
the vehicle. Press
more than two seconds to sound the
panic alarm. Press
cancel the panic alarm.
See Keys on page 2‑2 and Remote
Keyless Entry (RKE) System
Operation on page 2‑3.
L and hold for
L again to
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ChevroletAvalancheOwnerManual-2012
In Brief1-5
Remote Vehicle Start
With this feature the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Aim the RKE transmitter at the
vehicle.
2. Press and release
3. Immediately after completing
Step 2, press and hold
the turn signal lamps flash.
When the vehicle starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.
Q.
/ until
Canceling a Remote Start
To cancel a remote start:
.
Aim the RKE transmitter at the
vehicle and press and hold
until the parking lamps turn off.
.
Turn on the hazard warning
flashers.
.
Turn the ignition on and then
back off.
See Remote Vehicle Start onpage 2‑5.
/
Door Locks
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter or
the key in the driver door.
From inside, use the power door
locks or the manual door locks. To
lock or unlock the door with the
manual locks, push down or pull
up on the manual lock knob.
Power Door Locks
If available, the switches are on the
front doors.
K : Press to unlock the doors.Q : Press to lock the doors.
See Door Locks on page 2‑7.
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ChevroletAvalancheOwnerManual-2012
1-6In Brief
Midgate
This vehicle is equipped with a
Midgate and a removable rear glass
panel. The Midgate allows you to
extend the length of the vehicle's
cargo area.
For more information see Midgateon page 2‑9.
®
®
Tailgate
Use the Remote Keyless
Entry (RKE) transmitter or power
door lock switch to lock and unlock
the tailgate.
Open the tailgate by lifting up on its
handle while pulling the tailgate
toward you.
To close the tailgate, push it firmly
upward until it latches. Push and
pull on the tailgate to be sure it is
latched securely.
Tailgate Removal
The tailgate is not to be removed.
Removing the tailgate may cause
damage to the electrical connector
resulting in a loss of lock/unlock and
rear vision camera function.
See Tailgate on page 2‑16.
Windows
The power window controls are
located on each of the side doors.
The driver door also has switches
that control the front passenger and
rear windows. The power windows
work when the ignition is in ON/
RUN or ACC/ACCESSORY, or in
Retained Accessory Power (RAP).
See Retained Accessory Power(RAP) on page 9‑28.
Press the switch to lower the
window. Pull the switch up to
raise it.
For more information, see:
.
Windows on page 2‑23.
.
Power Windows on page 2‑24.
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ChevroletAvalancheOwnerManual-2012
In Brief1-7
Seat Adjustment
Manual Seats
To adjust the seat:
1. Lift the bar to unlock the seat.
2. Slide the seat to the desired
position and release the bar.
3. Try to move the seat back and
forth to be sure the seat is
locked in place.
See Seat Adjustment on page 3‑3
for more information.
Power Seats
To adjust a power seat, if equipped:
.
Move the seat forward or
rearward by sliding the control
forward or rearward.
.
If available, raise or lower the
front or rear part of the seat
cushion by moving the front or
rear of the control up or down.
.
If available, raise or lower the
entire seat by moving the entire
control up or down.
See Power Seat Adjustment onpage 3‑4 for more information.
Lumbar Adjustment
Manual Lumbar
If equipped, increase or decrease
manual lumbar support by turning
the knob forward or rearward.
See Lumbar Adjustment onpage 3‑4 for more information.
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ChevroletAvalancheOwnerManual-2012
1-8In Brief
Power Lumbar
To adjust the power lumbar support,
if equipped:
.
On vehicles with two-way
lumbar, press and hold the top
or bottom of the control to
increase or decrease lumbar
support.
.
On vehicles with four-way
lumbar, press and hold the front
or rear of the control to increase
or decrease lumbar support. To
raise or lower the height of the
support, press and hold the top
or bottom of the control.
See Lumbar Adjustment onpage 3‑4 for more information.
Reclining Seatbacks
Manual Reclining Seatbacks
To recline a manual seatback:
1. Lift the lever.
2. Move the seatback to the
desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to
make sure it is locked.
Blackplate(9,1)
ChevroletAvalancheOwnerManual-2012
In Brief1-9
To return the seatback to the upright
position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to
make sure it is locked.
See Reclining Seatbacks onpage 3‑5 for more information.
Power Reclining Seatbacks
To adjust a power seatback,
if equipped:
.
Tilt the top of the control
rearward to recline.
.
Tilt the top of the control forward
to raise.
See Reclining Seatbacks onpage 3‑5 for more information.
Memory Features
On vehicles with the memory
feature, the controls on the driver
door are used to program and recall
memory settings for the driver seat,
outside mirrors, and the adjustable
throttle and brake pedals,
if equipped.
Blackplate(10,1)
ChevroletAvalancheOwnerManual-2012
1-10In Brief
Storing Memory Positions
To save into memory:
1. Adjust the driver seat and
seatback recliner, both outside
mirrors, and the throttle and
brake pedals, if equipped.
See Power Mirrors on page 2‑20
and Adjustable Throttle andBrake Pedal on page 9‑22 for
more information.
Not all mirrors and adjustable
throttle and brake pedals will
have the ability to save and
recall their positions.
2. Press and hold “1” until
two beeps sound.
3. Repeat for a second driver
position using “2.”
To recall, press and release “1” or
“2.” The vehicle must be in P (Park).
A single beep will sound. The seat,
outside mirrors, and adjustable
throttle and brake pedals,
if equipped, will move to the
position previously stored for
the identified driver.
See Memory Seats on page 3‑7 and
Vehicle Personalization (With DIC
Buttons) on page 5‑45 for more
information.
Easy Exit Driver Seat
This feature can move the seat
rearward to allow extra room to exit
the vehicle.
B : Press to recall the easy exit
seat position. The vehicle must be
in P (Park).
See Memory Seats on page 3‑7 and
Vehicle Personalization (With DIC
Buttons) on page 5‑45 for more
information.
Second Row Seats
The rear seatbacks can be folded
to provide more cargo space and
access to the midgate.
For detailed instructions see RearSeats on page 3‑10.
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ChevroletAvalancheOwnerManual-2012
In Brief1-11
Heated and Ventilated
Seats
Heated and Cooled Seat Buttons
Shown, Heated Seat Buttons
Similar
If available, the buttons are on the
front doors.
H : If available, press to cool
the seat.
I : Press to heat the
seatback only.
J : Press to heat the seat and
seatback.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The lights indicate
three for the highest setting and one
for the lowest.
See Heated and Ventilated FrontSeats on page 3‑9.
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the head
restraint height in the proper
position.
For more information see Head
Restraints on page 3‑2 and Seat
Adjustment on page 3‑3.
Safety Belts
Refer to the following sections for
important information on how to use
safety belts properly.
.
Safety Belts on page 3‑12.
.
How to Wear Safety Belts
Properly on page 3‑13.
.
Lap-Shoulder Belt on page 3‑14.
.
Lower Anchors and Tethers for
Children (LATCH System) on
page 3‑45.
Blackplate(12,1)
ChevroletAvalancheOwnerManual-2012
1-12In Brief
Passenger Sensing
System
The passenger sensing system,
if equipped, turns off the front
outboard passenger frontal airbag
under certain conditions. No other
airbag is affected by the passenger
sensing system.
If the vehicle has one of the
indicators pictured in the following
illustrations, then the vehicle has a
passenger sensing system for the
right front passenger position.
The passenger airbag status
indicator, if equipped, will be visible
on the overhead console when the
vehicle is started.
United States
Canada and Mexico
See Passenger Sensing System on
page 3‑29 for important information.
Mirror Adjustment
Exterior Mirrors
Vehicles with outside power mirrors
and foldaway mirrors have controls
on the driver door.
1. Press (A) or (B) to select the
driver or passenger side mirror.
2. Press one of the four arrows
located on the control pad to
adjust the mirror.
3. Press either (A) or (B) again to
deselect the mirror.
See Power Mirrors on page 2‑20.
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ChevroletAvalancheOwnerManual-2012
In Brief1-13
Power Foldaway Mirrors
To fold the mirrors:
1. Press (C) to fold the mirrors out
to the driving position.
2. Press (D) to fold the mirrors in to
the folded position.
Manual Foldaway Mirrors
Manually fold the mirrors inward
to prevent damage when going
through an automatic car wash.
To fold, pull the mirror toward the
vehicle. Push the mirror outward,
to return to its original position.
See Folding Mirrors on page 2‑21.
Interior Mirror
Vehicles with a manual rearview
mirror can be adjusted to see clearly
behind the vehicle. Hold the mirror
in the center to move it up or
down and side to side. To reduce
headlamp glare during nighttime
use, push the tab forward for
daytime use and pull it for
nighttime use.
Vehicles with the automatic dimming
feature will automatically reduce the
glare of headlamps from behind the
vehicle. The dimming feature comes
on and the indicator light illuminates
each time the vehicle is started.
See Automatic Dimming RearviewMirror on page 2‑22 for more
information.
Steering Wheel
Adjustment
The tilt lever is located on the lower
left side of the steering column.
To adjust the steering wheel:
1. Hold the steering wheel and pull
the lever.
2. Move the steering wheel up
or down.
3. Release the lever to lock the
wheel in place.
Do not adjust the steering wheel
while driving.
Throttle and Brake Pedal
Adjustment
On vehicles with this feature, you
can change the position of the
throttle and brake pedals.
The control used to adjust the
pedals is located on the instrument
panel below the climate control
system.
Blackplate(14,1)
ChevroletAvalancheOwnerManual-2012
1-14In Brief
Press the bottom of the control to
move the pedals closer to your
body. Press the top of the control to
move the pedals away.
See Adjustable Throttle and BrakePedal on page 9‑22.
Interior Lighting
Dome Lamps
The dome lamps are located in the
overhead console.
They come on when any door is
opened and turn off after all the
doors are closed.
Turn the instrument panel
brightness knob located below
the dome lamp override button,
clockwise to the farthest position to
manually turn on the dome lamps.
The dome lamps remain on until the
knob is turned counterclockwise.
Dome Lamp Override
The dome lamp override button is
located next to the exterior lamps
control.
k : Press the button in and the
dome lamps remain off when a door
is opened. Press the button again to
return it to the extended position so
that the dome lamps come on when
a door is opened.
Reading Lamps
For vehicles with reading lamps in
the overhead console, press the
button located next to the lamp to
turn it on or off.
The vehicle may also have reading
lamps in other locations. To turn the
lamps on or off, press the button
located next to the lamp.
For more information about interior
lamps, see:
.
Dome Lamps on page 6‑7.
.
Reading Lamps on page 6‑7.
.
Instrument Panel Illumination
Control on page 6‑7.
Exterior Lighting
The exterior lamps control is located
on the instrument panel to the left of
the steering wheel.
P : Turns off the automatic
headlamps and Daytime Running
Lamps (DRL). Turn the headlamp
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ChevroletAvalancheOwnerManual-2012
In Brief1-15
control to the off position again to
turn the automatic headlamps or
DRL back on.
For vehicles first sold in Canada,
the off position will only work when
the vehicle is shifted into P (Park).
AUTO : Automatically turns on the
headlamps, parking lamps,
instrument panel lights, license plate
lamps, and taillamps.
; : Turns on the parking lamps,
instrument panel lights, license plate
lamps, and taillamps.
2 : Turns on the headlamps,
parking lamps, instrument panel
lights, license plate lamps, and
taillamps.
For more information, see:
.
Exterior Lamp Controls on
page 6‑1.
.
Daytime Running Lamps (DRL)
on page 6‑3.
.
Fog Lamps on page 6‑6.
Windshield Wiper/Washer
The front wiper control is located on
the turn and lane‐change lever.
The windshield wipers are controlled
by turning the band with
z on it.
8 : For a single wipe, turn to 8,
then release. For several wipes,
hold the band on
8 longer.
9 : Turns the windshield
wipers off.
6 : Turn the band up for more
frequent wipes or down for less
frequent wipes.
6 : Slow wipes.? : Fast wipes.L : Push the paddle at the top of
the lever to spray washer fluid on
the windshield.
See Windshield Wiper/Washer onpage 5‑5.
Blackplate(16,1)
ChevroletAvalancheOwnerManual-2012
1-16In Brief
Climate Controls
The heating, cooling, defrost, defog and ventilation of the vehicle can be
controlled with these systems.
A. Fan Control
B. Outside Air
C. Air Recirculation
D. Air Delivery Mode Control
E. Air Conditioning
F. Driver and Passenger
Temperature Controls
G. Rear Window Defogger
Blackplate(17,1)
ChevroletAvalancheOwnerManual-2012
A. Driver and Passenger
Temperature Controls
B. Fan Control
C. AUTO
D. Defrost
E. Air Recirculation
F. Outside Air
G. Air Delivery Mode Control
H. Display
I.Power Button
J. Rear Window Defogger
K. Air Conditioning
L. PASS
See Climate Control Systems on
page 8‑1 and Dual Automatic
Climate Control System on
page 8‑4.
In Brief1-17
Transmission
Range Selection Mode
If available, the Range Selection
Mode switch is located on the shift
lever.
To use the Range Selection feature:
1. Move the column shift lever to
the M (Manual) position. The
current range will appear next
to the M. This is the highest
attainable range with all lower
gears accessible. As an
example, when 5 (Fifth) gear
is selected, 1 (First) through
5 (Fifth) gears are available.
Blackplate(18,1)
ChevroletAvalancheOwnerManual-2012
1-18In Brief
2. Press the plus/minus buttons,
located on the steering column
shift lever, to select the desired
range of gears for current driving
conditions. See Manual Mode onpage 9‑35.
While using Range Selection Mode,
cruise control and the Tow/Haul
mode can be used.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode on page 9‑36.
Four-Wheel Drive
If the vehicle has Four-Wheel Drive,
you can send the engine's driving
power to all four wheels for extra
traction.
Automatic Transfer Case
Two Speed Transfer Case
Single Speed Transfer Case
The transfer case knob is located
to the left of the instrument panel
cluster. Use this knob to shift into
and out of the different Four-Wheel
Drive modes.
m : This setting is used for driving
2
in most street and highway
situations.
AUTO: This setting is ideal for
use when road surface traction
conditions are variable.
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ChevroletAvalancheOwnerManual-2012
In Brief1-19
4 m : Use the Four-Wheel-Drive
High position when extra traction is
needed, such as on snowy or icy
roads or in most off-road situations.
n : Vehicles with a two speed
4
transfer case have a
Four-Wheel-Drive Low position. This
setting sends maximum power to all
four wheels. You might choose
Four-Wheel-Drive Low if you are
driving off-road in deep sand, deep
mud, deep snow, and while climbing
or descending steep hills.
N (Neutral): Vehicles with a two
speed transfer case have a
N (Neutral) position. Shift the
transfer case to N (Neutral) only
when towing the vehicle. See
Recreational Vehicle Towing on
page 10‑91 or Towing the Vehicle
on page 10‑91.
See Four-Wheel Drive (Two Speed
Automatic Transfer Case) on
page 9‑37 or Four-Wheel Drive
(Single Speed Automatic Transfer
Case) on page 9‑42.
Vehicle Features
Radio(s)
Radio with USB, CD, and DVD (MP3)
O : Press to turn the system on
and off. Turn to increase or
decrease the volume.
BAND: Press to choose between
FM, AM, or XM™, if equipped.
between the radio station frequency
and the time. While the ignition is
off, press this button to display the
time. Press to display additional text
information related to the current
FM-RDS or XM station; or CD, MP3,
or WMA song. If information is
available during XM, CD, MP3,
or WMA playback, the song title
information displays on the top line
of the display and artist information
displays on the bottom line. When
information is not available, “NO
INFO” displays.
For more information about these
and other radio features, see
Operation on page 7‑3.
For vehicles with a Rear Seat
Entertainment System (RSE) and
Rear Seat Audio System (RSA), see
Rear Seat Entertainment (RSE)
System on page 7‑35 and Rear
Seat Audio (RSA) System on
page 7‑45 for more information.
Storing Radio Stations
A maximum of 36 stations can be
stored as favorites using the six
softkeys located below the radio
station frequency tabs and by using
the radio FAV button. Press FAV to
go through up to six pages of
favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or XM
stations.
For more information, see “Storing
Radio Stations” in AM-FM Radio onpage 7‑8.
Setting the Clock
To set the time and date:
1. Turn the ignition key to ACC/
ACCESSORY or ON/RUN, then
press
O, to turn the radio on.
2. Press
H to display HR, MIN,
MM, DD, and YYYY (hour,
minute, month, day, and year).
3. Press the softkey located under
any one of the labels to be
changed.
4. To increase or decrease the time
or date, turn
counter‐clockwise.
For detailed instructions on setting
the clock for the vehicle's specific
audio system, see Clock onpage 5‑8.
f clockwise or
Satellite Radio
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces.
XM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
XM service.
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ChevroletAvalancheOwnerManual-2012
In Brief1-21
For more information, refer to:
.
www.xmradio.com or call
1-800-929-2100 (U.S.)
.
www.xmradio.ca or call
1-877-438-9677 (Canada)
See Satellite Radio on page 7‑9.
Portable Audio Devices
This vehicle has an auxiliary input,
located on the audio faceplate, and
a USB port located in the center
console. External devices such
as iPod
®
, laptop computers,
MP3 players, CD changers, USB
storage device, etc. can be
connected to the auxiliary port using
a 3.5 mm (1/8 in) input jack or the
USB port depending on the audio
system.
See Auxiliary Devices on page 7‑30
for further information.
Bluetooth
®
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth‐enabled cell phone to
make and receive hands-free calls
using the vehicle’s audio system
and controls.
The Bluetooth‐enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
visit www.gm.com/bluetooth.
For more information, see Bluetoothon page 7‑47.
Steering Wheel Controls
If available, some audio controls
can be adjusted at the steering
wheel.
w : Press to go to the next favorite
radio station, track on a CD,
or folder on an iPod
device.
®
or USB
c / x : Press to go to the
previous favorite radio station, track
on a CD, or folder on an iPod
USB device. Press to reject an
incoming call, or to end a call.
®
or
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ChevroletAvalancheOwnerManual-2012
1-22In Brief
b / g : Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
®
OnStar
if equipped.
+
−
SRCE: Press to switch between
the radio and CD, and for equipped
vehicles, the DVD, front auxiliary,
and rear auxiliary.
or Bluetooth systems,
e : Press to increase volume.
e : Press to decrease volume.
¨ : Press to seek the next radio
station, the next track or chapter
while sourced to the CD or DVD
slot, or to select tracks and folders
on an iPod or USB device.
For more information, see SteeringWheel Controls on page 5‑3.
Cruise Control
T : Press to turn the system on
or off. The indicator light is on when
cruise control is on and turns off
when cruise control is off.
+ RES : Press briefly to make the
vehicle resume to a previously set
speed, or press and hold to
accelerate.
SET − : Press to set the speed and
activate cruise control or make the
vehicle decelerate.
[ : Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control on page 9‑51.
Navigation System
If the vehicle has a navigation
system, there is a separate
navigation system manual that
includes information on the radio,
audio players, and navigation
system.
The navigation system provides
detailed maps of most major
freeways and roads. After a
destination has been set, the
system provides turn-by-turn
instructions for reaching the
destination. In addition, the system
can help locate a variety of points of
interest (POIs), such as banks,
airports, restaurants, and more.
See the navigation system manual
for more information.
Blackplate(23,1)
ChevroletAvalancheOwnerManual-2012
In Brief1-23
Driver Information
Center (DIC)
The DIC display is located at the
bottom of the instrument panel
cluster. It shows the status of
many vehicle systems and enables
access to the personalization menu.
The DIC buttons are located on the
instrument panel, next to the
steering wheel.
Some vehicles do not have the
buttons shown, however some of
the menus can be viewed by using
the trip odometer reset stem.
3 : Press to display the
odometer, trip odometer, fuel range,
average economy, fuel used, timer,
instantaneous economy and Active
Fuel Management™ indicator,
and transmission temperature.
The compass and outside air
temperature will also be shown in
the display. The temperature will be
shown in °C or °F depending on the
units selected.
T : Press to display the oil life,
units, tire pressure readings for
vehicles with the Tire Pressure
Monitor System (TPMS), trailer
brake gain and output information
for vehicles with the Integrated
Trailer Brake Control (ITBC) system,
engine hours, compass zone
setting, and compass recalibration.
U : Press to customize the feature
settings on your vehicle. See
Vehicle Personalization (With DIC
Buttons) on page 5‑45 for more
information.
V : Press to set or reset certain
functions and to turn off or
acknowledge messages on the DIC.
For more information, see Driver
Information Center (DIC) on
page 5‑26.
Vehicle Customization
Some vehicle features can be
programmed by using the DIC
buttons next to the steering wheel.
These features include:
.
Language
.
Door Lock and Unlock Settings
.
RKE Lock and Unlock Feedback
.
Lighting
.
Chime Volume
.
Memory Features
See Vehicle Personalization (WithDIC Buttons) on page 5‑45.
Blackplate(24,1)
ChevroletAvalancheOwnerManual-2012
1-24In Brief
Rear Vision
Camera (RVC)
If available, the RVC displays a
view of the area behind the vehicle
when the vehicle is shifted into
R (Reverse). This is displayed on
the inside rearview mirror or the
navigation screen, if equipped.
To clean the camera lens, located
in the bezel of the tailgate handle,
rinse it with water and wipe it with a
soft cloth.
For more information, see RearVision Camera (RVC) on page 9‑56.
Ultrasonic Parking Assist
If available, Ultrasonic Rear Parking
Assist (URPA) system uses sensors
on the rear bumper to assist with
parking and avoiding objects while
in R (Reverse). It operates at
speeds less than 8 km/h (5 mph).
URPA uses audible beeps to
provide distance and system
information.
Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
See Ultrasonic Parking Assist onpage 9‑54 for more information.
Power Outlets
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
The vehicle may have two
accessory power outlets located on
the instrument panel and one inside
the center floor console.
The vehicle may also have an
outlet on the rear of the center floor
console above the cupholder door.
The accessory power outlet is
operational at all times.
See Power Outlets on page 5‑9.
Universal Remote System
Vehicles with the Universal Remote
System will have these buttons
located in the headliner.
This system provides a way to
replace up to three remote control
transmitters used to activate
devices such as garage door
openers, security systems, and
home automation devices.
Read the instructions completely
before attempting to program the
transmitter. Because of the steps
involved, it may be helpful to
have another person assist with
programming the transmitter.
See Universal Remote System onpage 5‑53.
Blackplate(25,1)
ChevroletAvalancheOwnerManual-2012
Performance and
Maintenance
StabiliTrak®System
The vehicle has a traction control
system that limits wheel spin and
the StabiliTrak system that assists
with directional control of the vehicle
in difficult driving conditions. Both
systems turn on automatically every
time the vehicle is started.
.
To turn off traction control, press
and release
panel. The appropriate DIC
message displays. See Ride
Control System Messages on
page 5‑40.
.
To turn off both traction control
and StabiliTrak, press and hold
g until g illuminates and the
appropriate DIC message
displays. See Ride ControlSystem Messages on page 5‑40.
g on the instrument
.
Press and release g again to
turn on both systems.
For more information, see
StabiliTrak
®
System on page 9‑46.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle LoadLimits on page 9‑16. The warning
light will remain on until the tire
pressure is corrected.
In Brief1-25
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor Systemon page 10‑58.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and, on most vehicles, displays a
DIC message when it is necessary
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change.
Blackplate(26,1)
ChevroletAvalancheOwnerManual-2012
1-26In Brief
Resetting the Oil Life System
To reset the Engine Oil Life System
on most vehicles:
1. Display OIL LIFE REMAINING
on the DIC. If the vehicle does
not have DIC buttons, the
vehicle must be in P (Park) to
access this display.
2. Press and hold the SET/RESET
button on the DIC, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for more than
five seconds. The oil life will
change to 100%.
On all vehicles, the Engine Oil Life
System can be reset as follows:
1. Turn the ignition to ON/RUN with
the engine off.
2. Fully press the accelerator pedal
slowly three times within
five seconds.
3. Display OIL LIFE REMAINING
on the DIC. If the display shows
100%, the system is reset.
See Engine Oil Life System onpage 10‑11.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) onpage 9‑63. For all other vehicles,
use only the unleaded gasoline
described under RecommendedFuel on page 9‑61.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.
Avoid fast starts and accelerate
smoothly.
.
Brake gradually and avoid
abrupt stops.
.
Avoid idling the engine for long
periods of time.
.
When road and weather
conditions are appropriate, use
cruise control.
.
Always follow posted speed
limits or drive more slowly when
conditions require.
.
Keep vehicle tires properly
inflated.
.
Combine several trips into a
single trip.
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ChevroletAvalancheOwnerManual-2012
In Brief1-27
.
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.
Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
Q button
OnStar
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview onpage 14‑1 for more information.
Leaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or other controls
or even make the vehicle move.
The windows will function with the
keys in the ignition and children
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keys in
a vehicle with children.
The key can be used for the ignition,
door locks, tailgate, and side
storage boxes.
See your dealer if a replacement
key or additional key is needed.
Notice: If the keys get locked in
the vehicle, it may have to be
damaged to get them out. Always
carry a spare key.
If locked out of your vehicle, contact
Roadside Assistance. See Roadside
Assistance Program (U.S. and
Canada) on page 13‑7 or Roadside
Assistance Program (Mexico) on
page 13‑9 for more information.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStarOverview on page 14‑1.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range:
.
Check the distance. The
transmitter may be too far from
the vehicle.
.
Check the location. Other
vehicles or objects may be
blocking the signal.
Blackplate(3,1)
ChevroletAvalancheOwnerManual-2012
.
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.
If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote KeylessEntry (RKE) System on page 2‑2.
Keys, Doors, and Windows2-3
With Remote Start (Without
Remote Start Similar)
/ (Remote Vehicle Start): For
vehicles with this feature, press
to start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start onpage 2‑5 for additional information.
/
Q (Lock): Press to lock all the
doors, including the tailgate.
If enabled through the Driver
Information Center (DIC), the turn
signal lamps flash once to indicate
locking has occurred. If enabled
through the DIC, the horn chirps
when
Q is pressed again within
three seconds of the previous press
of the lock button. See Vehicle
Personalization (With DIC Buttons)
on page 5‑45 for additional
information.
Pressing
theft‐deterrent system. See
Anti-theft Alarm System on
page 2‑17.
Q arms the content
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ChevroletAvalancheOwnerManual-2012
2-4Keys, Doors, and Windows
K (Unlock): Press once to unlock
only the driver door. If
again within three seconds, all
remaining doors, including the
tailgate, unlock. The interior lamps
may come on and stay on for
20 seconds or until the ignition is
turned on.
If enabled through the DIC, the turn
signal lamps flash twice to indicate
unlocking has occurred. See Vehicle
Personalization (With DIC Buttons)
on page 5‑45. If enabled through the
DIC, the exterior lights may turn on.
See “APPROACH LIGHTING” under
Vehicle Personalization (With DIC
Buttons) on page 5‑45.
Pressing
disarms the content theft‐deterrent
system. See Anti-theft AlarmSystem on page 2‑17.
K on the RKE transmitter
K is pressed
L (Vehicle Locator/Panic
Alarm): Press and release to
locate the vehicle. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
two seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is moved to
ON/RUN or
The ignition must be in LOCK/OFF
for the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
L for more than
L is pressed again.
When the replacement transmitter
is programmed to this vehicle, all
remaining transmitters must also be
reprogrammed. Any lost or stolen
transmitters will no longer work
once the new transmitter is
programmed. Each vehicle can
have up to eight transmitters
programmed to it. See your dealer
to program transmitters to the
vehicle.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC. See
“REPLACE BATTERY IN REMOTE
KEY” under Key and LockMessages on page 5‑40 for
additional information.
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter. Static
from your body could damage the
transmitter.
Blackplate(5,1)
ChevroletAvalancheOwnerManual-2012
Keys, Doors, and Windows2-5
To replace the battery:
1. Separate the transmitter with a
flat, thin object, such as a flat
head screwdriver.
.
Carefully insert the tool
into the notch located
along the parting line of the
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.
Twist the tool until the
transmitter is separated.
2. Remove the old battery. Do not
use a metal object.
3. Insert the new battery, positive
side facing down. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back
together.
Remote Vehicle Start
If available, this feature allows you
to start the engine from outside of
the vehicle. It may also start up the
vehicle's heating or air conditioning
systems and rear window defogger.
Normal operation of the system will
return after the key is turned to the
ON/RUN position.
If the vehicle has an automatic
climate control system, the climate
control system will default to a
heating or cooling mode depending
on the outside temperatures. If the
vehicle does not have an automatic
climate control system, the system
will turn on at the setting the vehicle
was set to when the vehicle was
last turned off.
During a remote start, if the vehicle
has an automatic climate control
system and heated seats, the
heated seats will turn on during
colder outside temperatures and will
shut off when the key is turned to
ON/RUN. If the vehicle does not
have an automatic climate control
system, during remote start,
manually turn the heated seats on
and off. See Heated and VentilatedFront Seats on page 3‑9 for
additional information.
Laws in some communities may
restrict the use of remote starters.
For example, some laws may
require a person using the remote
start to have the vehicle in view
when doing so. Check local
regulations for any requirements
on remote starting of vehicles.
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle may run out of fuel.
Blackplate(6,1)
ChevroletAvalancheOwnerManual-2012
2-6Keys, Doors, and Windows
If the vehicle has the remote start
feature, the RKE transmitter
functions will have an increased
range of operation. However, the
range may be less while the vehicle
is running.
There are other conditions which
can affect the performance of the
transmitter. See Remote KeylessEntry (RKE) System on page 2‑2 for
additional information.
/ (Remote Start): This button will
be on the RKE transmitter if the
vehicle has remote start.
To start the vehicle using the remote
start feature:
1. Aim the RKE transmitter at the
vehicle.
2. Press and release
3. Immediately press and hold
until the turn signal lamps flash.
If you cannot see the vehicle's
lamps, press and hold
two to four seconds.
Q.
/
/ for
When the vehicle starts, the
parking lamps will turn on and
remain on while the vehicle is
running. The doors will be
locked and the climate control
system may come on.
The engine will continue to run
for 10 minutes. Repeat the steps
for a 10-minute time extension.
Remote start can be extended
only once.
After entering the vehicle during a
remote start, insert and turn the key
to ON/RUN to drive the vehicle.
To cancel a remote start:
.
Aim the RKE transmitter at the
vehicle and press and hold
until the parking lamps turn off.
.
Turn on the hazard warning
flashers.
.
Turn the ignition on and then
back off.
/
The vehicle can be remote started
two separate times between driving
sequences. The engine will run for
10 minutes after each remote start.
Or, you can extend the engine run
time by another 10 minutes within
the first 10 minute remote start time
frame, and before the engine stops.
For example, if
pressed again after the vehicle
has been running for 5 minutes,
10 minutes are added, allowing the
engine to run for 15 minutes.
The additional 10 minutes are
considered a second remote vehicle
start.
Once two remote starts, or a single
remote start with one time extension
has been done, the vehicle must be
started with the key. After the key is
removed from the ignition, the
vehicle can be remote started again.
Q and then / are
Blackplate(7,1)
ChevroletAvalancheOwnerManual-2012
Keys, Doors, and Windows2-7
The vehicle cannot be remote
started if the key is in the ignition,
the hood is not closed, or if there
is an emission control system
malfunction and the check engine
light is on.
Also, the engine will turn off during a
remote vehicle start if the coolant
temperature gets too high or if the
oil pressure gets low.
Remote Start Ready
If the vehicle does not have the
remote vehicle start feature, it may
have the remote start ready feature.
This feature allows your dealer to
add the manufacturer's remote
vehicle start feature.
See your dealer to add the
manufacturer's remote vehicle
start feature to the vehicle.
Door Locks
WARNING
{
Unlocked doors can be
dangerous.
.
Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.
.
Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
(Continued)
WARNING (Continued)
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.
Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter or
the key in the driver door.
From inside, use the power door
locks or manual door locks. To lock
or unlock the door with the manual
locks, push down or pull up on the
manual lock knob.
Blackplate(8,1)
ChevroletAvalancheOwnerManual-2012
2-8Keys, Doors, and Windows
Power Door Locks
With power door locks, the switches
on the front doors can be used to
lock and unlock the vehicle.
If available, the switches are on the
front doors.
K (Unlock): Press to unlock the
doors.
Q (Lock): Press to lock the doors.
Delayed Locking
When locking the doors with
the power lock switch and a
door is open, the doors will lock
five seconds after the last door is
closed. You will hear three chimes to
signal that the delayed locking
feature is in use.
Pressing the power lock switch will
override the delayed locking feature
and immediately lock all the doors.
This feature will not operate if the
key is in the ignition.
You can also program this feature
using the Driver Information
Center (DIC). See “Delay Door
Lock” under Vehicle Personalization(With DIC Buttons) on page 5‑45.
Automatic Door Locks
The vehicle may have an automatic
lock/unlock feature. This feature can
be programmed using the Driver
Information Center (DIC). See
Vehicle Personalization (With DIC
Buttons) on page 5‑45 for more
information on DIC programming.
Lockout Protection
If the driver side power door lock
switch is pressed when the driver
door is open and the key is in the
ignition, all of the doors will lock and
then the driver door will unlock.
If the passenger side power door
lock switch is pressed when the
front passenger door is open and
the key is in the ignition, all of the
doors will lock and then the front
passenger door will unlock.
Safety Locks
The vehicle has rear door security
locks to prevent passengers from
opening the rear doors from the
inside.
Blackplate(9,1)
ChevroletAvalancheOwnerManual-2012
Keys, Doors, and Windows2-9
Open the rear doors to access the
security locks on the inside edge of
each door.
To set the locks, insert a key into
the slot and turn it to the horizontal
position. The door can only be
opened from the outside with the
door unlocked. To return the door to
normal operation, turn the slot to the
vertical position.
Doors
Midgate
It can be dangerous to drive with
the cargo area covered and the
tailgate and the Midgate
because carbon monoxide (CO)
gas can come into your vehicle.
You can not see or smell CO.
It can cause unconsciousness
and even death. If you must drive
with the cargo covers on and the
tailgate and Midgate open or if
electrical wiring or other cable
connections must pass through
the seal between the body and
the Midgate:
.
.
®
WARNING
{
®
open
Make sure all windows
are shut.
Turn the fan on your heating
or cooling system to its
highest speed on the setting
(Continued)
WARNING (Continued)
that brings in outside air. This
will force outside air into your
vehicle. See Dual Automatic
Climate Control System on
page 8‑4.
.
If you have air outlets on or
under the instrument panel,
open them all the way. See
Engine Exhaust on
page 9‑31.
Midgate Operation
This vehicle is equipped with a
Midgate and a removable rear glass
panel. The Midgate allows you to
extend the length of the vehicle's
cargo area.
Blackplate(10,1)
ChevroletAvalancheOwnerManual-2012
2-10Keys, Doors, and Windows
The following are the main
components of the Midgate system:
A. Latch Levers
B. Grab Handles
C. Glass-Catch Release Button
D. Glass Lock Knobs
E. Glass Retaining Tabs
F. Midgate Release Handle
G. Glass Alignment Arrows
Rear Glass Removal and
Storage
WARNING
{
If the removable rear glass is not
stored properly, it could be thrown
about the vehicle in a crash or
sudden maneuver. People in the
vehicle could be injured.
Whenever you store the rear
glass in the vehicle, always be
sure that it is stored securely in
the Midgate
Do not remove the rear glass when
the rear defroster is on. If you do,
you may see a discharge spark
coming from the latch area.
To remove the rear glass do the
following:
1. Fold the rear seats. See RearSeats on page 3‑10. The front
seats may have to be moved
forward slightly to allow the rear
seats to fold completely.
®
storage pocket.
Although the rear glass can be
removed without folding the rear
seats, you will not be able to
access the rear glass storage
pocket. Be sure to fold the seats
before removing the rear glass.
2. Squeeze and pull down the latch
levers (A), located near the
upper corners of the rear glass,
to unlatch. Once unlatched, the
glass-catch release button (C)
will catch the rear glass and
prevent it from falling forward.
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ChevroletAvalancheOwnerManual-2012
Keys, Doors, and Windows2-11
3. While holding the rear glass in
place, press the glass-catch
release button (C) and pull the
top of the rear glass toward you
using the grab handles (B)
located at the top of the rear
glass.
4. With the rear glass tilted toward
you, lift it out from the lower
window frame channel. Use the
grab handles (B) to assist you in
removing the rear glass.
5. Load the rear glass into the
storage pocket in the Midgate,
guiding the lower edge of the
rear glass behind the three rear
glass retaining tabs (E).
Hold the rear glass flat against
the storage pocket, with grab
handles facing you, until the
next step.
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ChevroletAvalancheOwnerManual-2012
2-12Keys, Doors, and Windows
Reinstalling the Rear Glass
To reinstall the rear glass, do the
following:
1. Squeeze and pull down the latch
levers (A), located near the
upper corners of the rear glass,
to unlatch.
6. Turn both glass lock knobs (D),
located at both top corners of
the storage pocket, to the locked
position. Push in on the corner
of the rear glass to allow the
lock knob to engage more easily.
Once both glass lock knobs are
in the locked position, the rear
glass is securely stored.
7. Push both latch levers up to the
locked position. You should hear
a click when each latch lever
locks correctly.
The rear seats can be returned
to the normal position when the
rear glass is out and stored
properly in the storage pocket.
2. Hold the rear glass in place with
one hand and turn the glass lock
knobs, located at both top
corners of the glass storage
pocket, to the unlocked position.
Blackplate(13,1)
ChevroletAvalancheOwnerManual-2012
3. Pull the rear glass out from the
storage pocket using the grab
handles (B).
Keys, Doors, and Windows2-13
4. With the rear glass tilted at an
angle, place the bottom edge in
the lower channel of the window
frame.
Be sure to align the rear glass
side-to-side using the glass
alignment arrows (G).
5. Apply a firm downward pressure
and then push the rear glass flat
against the window frame. Use
the grab handles (B) at the top of
the rear glass to assist you.
6. Push the rear glass flat against
the window frame and push
each latch lever (A) up until it
locks. You should hear a click
when each latch lever locks
correctly.
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ChevroletAvalancheOwnerManual-2012
2-14Keys, Doors, and Windows
Lowering the Midgate with the
Rear Glass in Place
The Midgate can be lowered to
allow the cargo area of your vehicle
to extend into the cab. The rear
glass can be either installed in its
normal position, or it can be
removed and stored in the rear
glass storage pocket.
To lower the Midgate:
1. Fold the rear seats. The front
seats might have to be moved
forward slightly to allow the rear
seats to fold. See Rear Seats onpage 3‑10.
Rear Glass in Normal Position
2. Standing outside of the vehicle,
hold the Midgate securely so it
does not fall forward. Turn the
Midgate handle clockwise and
pull the Midgate toward you.
3. Lower the Midgate until it is flat.
Blackplate(15,1)
ChevroletAvalancheOwnerManual-2012
Keys, Doors, and Windows2-15
Lowering the Midgate with the
Rear Glass in the Storage
Pocket
Rear Glass Stored in Glass
Storage Pocket
Raising the Midgate
To return the Midgate to its normal
position, raise the Midgate up with a
firm swinging motion until it latches
into place securely. This will help to
ensure that the Midgate closes with
enough force to engage the latches.
If the rear glass is removed and you
would like to put it back, do so using
the instructions given previously.
Midgate Lowered with Crossbar
Attached
This procedure works the same as
the procedure described previously,
but when you lower the Midgate
with the rear glass in the stored
position, you will notice that the
entire crossbar will lower with the
Midgate. This is completely normal;
however, since the crossbar lowers
with the Midgate, it will be heavier.
As you lower the Midgate be ready
for the extra weight and do not let
the Midgate fall as you lower it.
Blackplate(16,1)
ChevroletAvalancheOwnerManual-2012
2-16Keys, Doors, and Windows
Tailgate
WARNING
{
It is extremely dangerous to ride
on the tailgate, even when the
vehicle is operated at low speeds.
People riding on the tailgate
can easily lose their balance
and fall in response to vehicle
maneuvers. Falling from a moving
vehicle may result in serious
injuries or death. Do not allow
people to ride on the tailgate.
Be sure everyone in your vehicle
is in a seat and using a safety
belt properly.
Use the Remote Keyless
Entry (RKE) transmitter or power
door lock switch to lock and unlock
the tailgate.
Open the tailgate by lifting up on its
handle while pulling the tailgate
toward you.
To close the tailgate, push it firmly
upward until it latches. Push and
pull on the tailgate to be sure it is
latched securely.
Tailgate Removal
The tailgate is not to be removed.
Removing the tailgate may cause
damage to electrical connector
resulting in loss of lock/unlock and
rear vision camera function.
Power Assist Steps
The vehicle may have power assist
steps.
The switch used to disable the
power assist steps is located on the
center console below the climate
control system.
The power assist steps
automatically extend from beneath
the vehicle on the side in which the
door has been opened. Once the
door is closed, the assist steps
automatically move back under the
vehicle after a brief delay. The
vehicle must not be moving for the
assist steps to extend or retract.
The assist steps cannot be disabled
in the extended position.
Blackplate(17,1)
ChevroletAvalancheOwnerManual-2012
Keys, Doors, and Windows2-17
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
it impossible to steal.
Anti-theft Alarm System
Your vehicle has a content
theft-deterrent alarm system.
This is the security light.
To arm the theft-deterrent system:
1. Open the door.
2. Lock the door with the Remote
Keyless Entry (RKE) transmitter
or the power door lock switch.
The security light will come on to
inform the driver the system is
arming. If a door is open when
the doors are locked, the
security light will flash.
If the delayed locking feature is
turned on, the theft‐deterrent
system will not start the arming
process until the last door is
closed and the delay timer has
expired. See Delayed Lockingon page 2‑8.
3. Close all doors. The security
light should go off after about
30 seconds. The alarm is not
armed until the security light
goes off.
The content theft deterrent
system does not sense if the
midgate or tailgate are open or
ajar, therefore, vehicle contents
may not be protected if the
midgate is left open or ajar.
If a locked driver door is opened
without using the RKE transmitter,
a ten second pre-alarm will occur.
The horn will chirp and the lights will
flash. If the key is not placed in the
ignition and turned to START or the
door is not unlocked by pressing
the unlock button on the RKE
transmitter during the ten second
pre-alarm, the alarm will go off.
Your vehicle's headlamps will flash
and the horn will sound for about
30 seconds, then will turn off to save
the battery power.
The theft-deterrent system will not
activate if the doors are locked with
the vehicle's key or the manual door
lock. It activates only if you use the
power door lock switch with the door
open or the RKE transmitter. You
should also remember that you can
start your vehicle with the correct
ignition key if the alarm has been
set off.
To avoid setting off the alarm by
accident:
.
If you do not want to activate
the theft-deterrent system, the
vehicle should be locked with
the door key after the doors are
closed.
.
Always unlock the doors with the
RKE transmitter. Unlocking a
door any other way will set off
the alarm if it is armed.
Blackplate(18,1)
ChevroletAvalancheOwnerManual-2012
2-18Keys, Doors, and Windows
If you set off the alarm by accident,
press unlock on the RKE transmitter
or place the key in the ignition and
turn it to START to turn off the
alarm. The alarm will not stop if you
try to unlock a door any other way.
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lower
the driver window and open the
driver door.
2. Activate the system by locking
the doors with the power door
lock switch while the door is
open, or with the RKE
transmitter.
3. Get out of the vehicle, close the
door and wait for the security
light to go out.
4. Then reach in through the
window, unlock the door with the
manual door lock and open the
door. This should set off the
alarm.
While the alarm is set, the power
door unlock switch will not work.
If the alarm does not sound when it
should but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see Instrument Panel Fuse
Block on page 10‑46 and Engine
Compartment Fuse Block on
page 10‑41.
If the alarm does not sound or the
headlamps do not flash, the vehicle
should be serviced by your dealer.
Immobilizer
See Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission
(FCC) rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
Blackplate(19,1)
ChevroletAvalancheOwnerManual-2012
Keys, Doors, and Windows2-19
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and try
again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
fuse. See Fuses and CircuitBreakers on page 10‑41. If the
engine still does not start with the
other key, the vehicle needs service.
If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has
a
1 stamped on it.
2. Insert the original, already
programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started,
turn the key to LOCK/OFF, and
remove the key.
4. Insert the new key to be
programmed and turn it to the
ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn off
once the key has been
programmed.
5. Repeat Steps 1 through 4 if
additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device
that disarms or deactivates the
theft-deterrent system in the vehicle.
Blackplate(20,1)
ChevroletAvalancheOwnerManual-2012
2-20Keys, Doors, and Windows
Exterior Mirrors
Convex Mirrors
WARNING
{
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
Vehicles with outside power mirrors
have controls located on the
driver door.
To adjust each mirror:
1. Press (A) or (B) to select the
driver or passenger side mirror.
2. Press the arrows on the control
pad to move the mirror up,
down, right, or left.
3. Adjust the outside mirror so that
the side of the vehicle and the
area behind are seen.
4. Press either (A) or (B) again to
deselect the mirror.
Blackplate(21,1)
ChevroletAvalancheOwnerManual-2012
Keys, Doors, and Windows2-21
Folding Mirrors
Vehicles with outside power
foldaway mirrors have controls on
the driver door.
Power Foldaway
1. Press (A) to fold the mirrors out
to the driving position.
2. Press (B) to fold the mirrors in to
the folded position.
Resetting the Power Foldaway
Mirrors
Reset the power foldaway mirrors if:
.
The mirrors are accidentally
obstructed while folding.
.
They are accidentally manually
folded/unfolded.
.
The mirrors will not stay in the
unfolded position.
.
The mirrors vibrate at normal
driving speeds.
Fold and unfold the mirrors one time
using the mirror controls to reset
them to their normal position.
A popping noise may be heard
during the resetting of the power
foldaway mirrors. This sound is
normal after a manual folding
operation.
Manual Foldaway
Manually fold the mirrors inward
to prevent damage when going
through an automatic car wash.
To fold, pull the mirror toward the
vehicle. Push the mirror outward, to
return to its original position.
Automatic Dimming
If equipped with an automatic
dimming mirror, the driver outside
mirror adjusts for the glare of the
headlamps behind you. See
Automatic Dimming Rearview Mirror
on page 2‑22.
Blackplate(22,1)
ChevroletAvalancheOwnerManual-2012
2-22Keys, Doors, and Windows
Turn Signal Indicator
The vehicle may also have a turn
signal indicator on the mirror. An
arrow on the mirror flashes in the
direction of the turn or lane change.
Heated Mirrors
For vehicles with heated mirrors:
1 (Rear Window Defogger):
Press to heat the mirrors.
See “Rear Window Defogger” under
Dual Automatic Climate Control
System on page 8‑4 or Climate
Control Systems on page 8‑1 for
more information.
Park Tilt Mirrors
If the vehicle has the memory
package, the passenger and/or
driver mirror tilts to a preselected
position when the vehicle is in
R (Reverse). This feature lets the
driver view the curb when parallel
parking. The mirror(s) return to the
original position when the vehicle is
shifted out of R (Reverse), or the
ignition is turned off or to
OFF/LOCK.
Turn this feature on or off through
the Driver Information Center (DIC).
See Vehicle Personalization (WithDIC Buttons) on page 5‑45 for more
information.
Interior Mirrors
Manual Rearview Mirror
Hold the mirror in the center to
move it for a clearer view of behind
your vehicle. Adjust the mirror to
avoid glare from the headlamps
behind you. Push the tab at the
bottom of the mirror forward for
daytime use and pull it for
nighttime use.
Automatic Dimming
Rearview Mirror
The vehicle may have an automatic
dimming inside rearview mirror.
Automatic dimming reduces the
glare from the headlamps of the
vehicle behind you. The dimming
feature comes on and the indicator
light illuminates each time the
ignition is turned to start.
Blackplate(23,1)
ChevroletAvalancheOwnerManual-2012
Keys, Doors, and Windows2-23
O (On/Off): Press to turn the
dimming feature on or off.
The vehicle may also have a Rear
Vision Camera (RVC). See Rear
Vision Camera (RVC) on page 9‑56
for more information.
If the vehicle has a RVC, the
button for turning the dimming
feature on or off will not be
available.
Vehicles with OnStar have three
additional control buttons for the
OnStar system. See your dealer for
more information about OnStar and
how to subscribe to it. See OnStarOverview on page 14‑1.
Cleaning the Mirror
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Windows
WARNING
{
Leaving children, helpless adults,
or pets in a vehicle with the
O
windows closed is dangerous.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke. Never leave a
child, a helpless adult, or a pet
alone in a vehicle, especially with
the windows closed in warm or
hot weather.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof (if equipped).
Blackplate(24,1)
ChevroletAvalancheOwnerManual-2012
2-24Keys, Doors, and Windows
Power Windows
WARNING
{
Leaving children in a vehicle with
the keys is dangerous for many
reasons. Children or others could
be badly injured or even killed.
They could operate the power
windows or other controls or even
make the vehicle move. The
windows will function and they
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave keys in a
vehicle with children.
When there are children in the
rear seat use the window lockout
button to prevent unintentional
operation of the windows.
The power window switches are
located on each of the side doors.
The driver door also has switches
that control the front passenger and
rear windows. The power windows
work when the ignition is in ON/
RUN or ACC/ACCESSORY, or in
Retained Accessory Power (RAP).
See Retained Accessory Power(RAP) on page 9‑28.
Press the switch to lower the
window. Pull up the front of the
switch to raise the window.
Express Down Windows
Windows that have the
express‐down feature allow the
windows to be lowered without
holding the switch. Press the
window switch fully and release it to
activate the express‐down feature.
The express mode can be canceled
at any time by briefly pressing,
or pulling the switch.
Window Lockout
o (Window Lockout): The
window lockout switch is on the
driver door. This feature prevents
the rear passenger windows from
operating, except from the driver
position. Press the switch to turn
the lockout feature on or off. An
indicator light shows the feature
is on.
Blackplate(25,1)
ChevroletAvalancheOwnerManual-2012
Keys, Doors, and Windows2-25
Sun Visors
Pull the sun visor down to block
glare. Detach the sun visor from the
center mount to pivot to the side
window, or to extend along the rod,
if available.
Roof
Sunroof
A. Open or Close Sunroof
B. Vent
On vehicles with a sunroof, there
are two sunroof switches on the
overhead console above the
rearview mirror.
The sunroof only operates when the
ignition is in ON/RUN or ACC/
ACCESSORY, or in Retained
Accessory Power (RAP). See
Retained Accessory Power (RAP)
on page 9‑28.
To open or close the sunroof, press
the open or close switch (A) to the
first detent position.
To express open or close the
sunroof, press the open or close
switch (A) to the second detent
position and release. To stop the
movement, press the switch again.
The sunroof has a comfort stop
feature which stops the sunroof from
opening to the full-open position.
From the comfort stop position,
press the open or close switch (A) a
second time to open the sunroof to
the full-open position.
Blackplate(26,1)
ChevroletAvalancheOwnerManual-2012
2-26Keys, Doors, and Windows
To automatically vent or close the
sunroof, press the vent open or
close switch (B).
When the sunroof is opened, an air
deflector will automatically raise.
The air deflector will retract when
the sunroof is closed.
The sunroof also has a sunshade
which can be pulled forward to block
sun rays. The sunshade must be
opened and closed manually.
If an object is in the path of the
sunroof while it is closing, the
anti-pinch feature will detect the
object and stop the sunroof.
Dirt and debris may collect on the
sunroof seal or in the track. This
could cause an issue with sunroof
operation, noise, or plugging the
water drainage system. Periodically
open the sunroof and remove any
obstacles or loose debris. Wipe the
sunroof seal and roof sealing area
using a clean cloth, mild soap, and
water. Do not remove grease from
the sunroof.
The front seats have adjustable
head restraints in the outboard
seating positions.
WARNING
{
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chance of a neck injury in a crash.
The height of the head restraint can
be adjusted. Pull the head restraint
up to raise it. Try to move the head
restraint to make sure that it is
locked in place.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the restraint
down. Try to move the head
restraint after the button is
released to make sure that it is
locked in place.
The front seat outboard head
restraints are not designed to be
removed.
Blackplate(3,1)
ChevroletAvalancheOwnerManual-2012
Seats and Restraints3-3
Rear Seats
The rear seat has adjustable
headrests in the outboard seating
positions.
The height of the headrest can be
adjusted. Pull the headrest up to
raise it. To lower the headrest, push
down on the headrest.
Rear outboard headrests are not
designed to be removed.
Front Seats
Seat Adjustment
WARNING
{
You can lose control of the
vehicle if you try to adjust a
manual driver seat while the
vehicle is moving. The sudden
movement could startle and
confuse you, or make you push a
pedal when you do not want to.
Adjust the driver seat only when
the vehicle is not moving.
To adjust the seat:
1. Lift the bar under the front edge
of the seat cushion to unlock
the seat.
2. Slide the seat to the desired
position and release the bar.
3. Try to move the seat back and
forth to be sure the seat is
locked in place.
Blackplate(4,1)
ChevroletAvalancheOwnerManual-2012
3-4Seats and Restraints
Center Seat
If equipped, the center front
seatback doubles as an armrest and
cupholder/storage area for the driver
and passenger when the center
front seat is not used. Do not use it
as a seating position when the
seatback is folded down.
Power Seat Adjustment
To adjust a power seat, if equipped:
.
Move the seat forward or
rearward by sliding the control
forward or rearward.
.
If available, raise or lower the
front or rear part of the seat
cushion by moving the front or
rear of the control up or down.
.
If available, raise or lower the
entire seat by moving the entire
control up or down.
To adjust the seatback, see “Power
Reclining Seatbacks” under
Reclining Seatbacks on page 3‑5.
Lumbar Adjustment
Manual Lumbar
If equipped, increase or decrease
manual lumbar support by turning
the knob forward or rearward.
Blackplate(5,1)
ChevroletAvalancheOwnerManual-2012
Seats and Restraints3-5
Power Lumbar
To adjust the power lumbar support,
if equipped:
.
On vehicles with two-way
lumbar, press and hold the top
or bottom of the control to
increase or decrease lumbar
support.
.
On vehicles with four-way
lumbar, press and hold the front
or rear of the control to increase
or decrease lumbar support.
To raise or lower the height of
the support, press and hold the
top or bottom of the control.
Reclining Seatbacks
WARNING
{
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the safety belts cannot do
their job when reclined like this.
The shoulder belt cannot do its
job because it will not be against
your body. Instead, it will be in
front of you. In a crash, you could
go into it, receiving neck or other
injuries.
The lap belt cannot do its job
either. In a crash, the belt could
go up over your abdomen. The
belt forces would be there, not at
your pelvic bones. This could
cause serious internal injuries.
(Continued)
WARNING (Continued)
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well
back in the seat and wear the
safety belt properly.
Do not have a seatback reclined if
the vehicle is moving.
Blackplate(6,1)
ChevroletAvalancheOwnerManual-2012
3-6Seats and Restraints
Manual Reclining Seatbacks
WARNING
{
You can lose control of the
vehicle if you try to adjust a
manual driver seat while the
vehicle is moving. The sudden
movement could startle and
confuse you, or make you push a
pedal when you do not want to.
Adjust the driver seat only when
the vehicle is not moving.
WARNING
{
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
To return the seatback to the upright
position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to
make sure it is locked.
To adjust a manual seatback:
1. Lift the lever.
The seatback will automatically
fold forward.
2. To recline, move the seatback
rearward to the desired position,
then release the lever to lock the
seatback in place.
3. Push and pull on the seatback to
make sure it is locked.
Blackplate(7,1)
ChevroletAvalancheOwnerManual-2012
Seats and Restraints3-7
Power Reclining Seatbacks
To recline a power seatback,
if equipped:
.
Tilt the top of the control
rearward to recline.
.
Tilt the top of the control forward
to raise.
Memory Seats
On vehicles with the memory
feature, the controls on the driver
door are used to program and recall
memory settings for the driver seat,
outside mirrors, and the adjustable
throttle and brake pedals,
if equipped.
Storing Memory Positions
To save into memory:
1. Adjust the driver seat, seatback
recliner, both outside mirrors,
and the throttle and brake
pedals, if equipped.
See Power Mirrors on page 2‑20
and Adjustable Throttle andBrake Pedal on page 9‑22 for
more information.
Not all mirrors and adjustable
throttle and brake pedals will
have the ability to save and
recall their positions.
2. Press and hold “1” until
two beeps sound.
3. Repeat for a second driver
position using “2.”
To recall, press and release “1” or
“2.” The vehicle must be in P (Park).
A single beep will sound. The seat,
outside mirrors, and adjustable
throttle and brake pedals will move
to the position previously stored for
the identified driver.
Blackplate(8,1)
ChevroletAvalancheOwnerManual-2012
3-8Seats and Restraints
Memory Remote Recall
The memory feature can recall the
driver seat, outside mirrors, and
pedals, if equipped, to stored
positions when entering the vehicle.
To activate, unlock the driver
door with the Remote Keyless
Entry (RKE) transmitter. The driver
seat, outside mirrors, and adjustable
pedals, if equipped, will move to the
memory position associated with the
transmitter used to unlock the
vehicle.
This feature can be turned on or off
using the vehicle personalization
menu. See Vehicle Personalization(With DIC Buttons) on page 5‑45 for
more information.
To stop recall movement, press one
of the power seat controls, memory
buttons, or power mirror buttons,
or the adjustable pedal switch.
If something has blocked the driver
seat and/or the adjustable pedals
while recalling a memory position,
the recall may stop. Remove the
obstruction; then press and hold the
appropriate manual control for the
memory item that is not recalling
for two seconds. Try recalling the
memory position again by pressing
the appropriate memory button.
If the memory position is still not
recalling, see your dealer for
service.
Easy Exit Driver Seat
This feature can move the seat
rearward to allow extra room to exit
the vehicle.
B (Easy Exit Driver Seat): Press
to recall the easy exit seat position.
The vehicle must be in P (Park).
If the easy exit seat feature is
programmed on in the vehicle
personalization menu, automatic
seat movement occurs when the
ignition key is removed.
A single beep sounds. The driver
seat moves back approximately
8 cm (3 in). To move the seat back
farther, press
seat is all the way back.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold
the power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.
See Vehicle Personalization (WithDIC Buttons) on page 5‑45 for more
information.
B again until the
Blackplate(9,1)
ChevroletAvalancheOwnerManual-2012
Seats and Restraints3-9
Heated and Ventilated
Front Seats
WARNING
{
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns
even at low temperatures. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This
may cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
Heated and Cooled Seat Buttons
Shown, Heated Seat Buttons
Similar
If available, the buttons are on the
front doors.
H (Cooled Seat): If available,
press to cool the seat.
I (Heated Seatback): Press to
heat the seatback only.
J (Heated Seat and Seatback):
Press to heat the seat and
seatback.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The lights indicate
three for the highest setting and one
for the lowest.
The passenger seat may take
longer to heat up.
On vehicles with heated seats,
the heated seats are canceled
10 seconds after the ignition is
turned off.
On vehicles with heated and cooled
seats, the heated and cooled seats
are canceled when the ignition is
turned off.
To use this feature after restarting
the vehicle, press the desired button
again.
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ChevroletAvalancheOwnerManual-2012
3-10Seats and Restraints
Remote Start Heated Seats
When it is cold outside, the heated
seats may turn on automatically
during a remote vehicle start. The
heated seats will be canceled when
the ignition is turned on. Press the
desired button to use the heated
seats after the vehicle is started.
The lights on the heated seat
buttons do not turn on during a
remote start.
The temperature performance of an
unoccupied seat may be reduced.
This is normal.
See Remote Vehicle Start onpage 2‑5 for more information.
Rear Seats
The rear seatbacks can be folded to
provide more cargo space and
access to the midgate. See
Midgate
information on operation of the
midgate.
To fold the seatback:
1. Push the rear seat headrests all
®
on page 2‑9 for more
the way down.
2. Pull the loop in the crease where
the seatback and seat cushion
meet to release the seat
cushion. Tilt the seat cushion
forward toward the front of the
vehicle.
Notice: Folding a rear seat with
the safety belts still fastened may
cause damage to the seat or the
safety belts. Always unbuckle the
safety belts and return them to
their normal stowed position
before folding a rear seat.
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ChevroletAvalancheOwnerManual-2012
Seats and Restraints3-11
3. Fold the seatback forward until it
is flat. If necessary, move the
front seats forward slightly to
allow the seatback to fold
completely.
4. Repeat the procedure for the
other seatback, if desired.
To return the seats to the normal
position, lift the seatback up and
fold the seat cushion down.
WARNING
{
A safety belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be
sure that the safety belts are
properly routed and attached, and
are not twisted.
WARNING
{
If the seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always be sure to press the rear
of the seat cushion down. This
action locks the seatback in
place.
Push and pull on the seatback to
make sure it is locked. Raise the
headrest.
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ChevroletAvalancheOwnerManual-2012
3-12Seats and Restraints
Safety Belts
This section of the manual
describes how to use safety belts
properly. It also describes some
things not to do with safety belts.
WARNING
{
Do not let anyone ride where
a safety belt cannot be worn
properly. In a crash, if you or your
passenger(s) are not wearing
safety belts, injuries can be much
worse than if you are wearing
safety belts. You can be seriously
injured or killed by hitting things
inside the vehicle harder or by
being ejected from the vehicle. In
addition, anyone who is not
buckled up can strike other
passengers in the vehicle.
(Continued)
WARNING (Continued)
It is extremely dangerous to
ride in a cargo area, inside or
outside of a vehicle. In a collision,
passengers riding in these areas
are more likely to be seriously
injured or killed. Do not allow
passengers to ride in any area of
the vehicle that is not equipped
with seats and safety belts.
Always wear a safety belt, and
check that all passenger(s) are
restrained properly too.
This vehicle has indicators as a
reminder to buckle the safety belts.
See Safety Belt Reminders onpage 5‑15 for additional information.
Why Safety Belts Work
When riding in a vehicle, you travel
as fast as the vehicle does. If the
vehicle stops suddenly, you keep
going until something stops you.
It could be the windshield, the
instrument panel, or the safety belts!
When you wear a safety belt, you
and the vehicle slow down together.
There is more time to stop because
you stop over a longer distance and,
when worn properly, your strongest
bones take the forces from the
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ChevroletAvalancheOwnerManual-2012
Seats and Restraints3-13
safety belts. That is why wearing
safety belts makes such good
sense.
Questions and Answers About
Safety Belts
Q: Will I be trapped in the vehicle
after a crash if I am wearing a
safety belt?
A: You could be — whether you are
wearing a safety belt or not.
Your chance of being conscious
during and after a crash, so you
can unbuckle and get out, is
much greater if you are belted.
Q: If my vehicle has airbags, why
should I have to wear safety
belts?
A: Airbags are supplemental
systems only; so they work with
safety belts — not instead of
them. Whether or not an airbag
is provided, all occupants still
have to buckle up to get the
most protection.
Also, in nearly all states and in
all Canadian provinces, the law
requires wearing safety belts.
How to Wear Safety Belts
Properly
This section is only for people of
adult size.
There are special things to know
about safety belts and children. And
there are different rules for smaller
children and infants. If a child will be
riding in the vehicle, see Older
Children on page 3‑36 or Infants
and Young Children on page 3‑38.
Follow those rules for everyone's
protection.
It is very important for all occupants
to buckle up. Statistics show that
unbelted people are hurt more often
in crashes than those who are
wearing safety belts.
There are important things to know
about wearing a safety belt properly.
.
Sit up straight and always keep
your feet on the floor in front
of you.
.
Always use the correct buckle
for your seating position.
.
Wear the lap part of the belt
low and snug on the hips, just
touching the thighs. In a crash,
this applies force to the strong
pelvic bones and you would be
less likely to slide under the lap
belt. If you slid under it, the belt
would apply force on your
abdomen. This could cause
serious or even fatal injuries.
Blackplate(14,1)
ChevroletAvalancheOwnerManual-2012
3-14Seats and Restraints
.
Wear the shoulder belt over the
shoulder and across the chest.
These parts of the body are
best able to take belt restraining
forces. The shoulder belt locks if
there is a sudden stop or crash.
WARNING
{
You can be seriously injured,
or even killed, by not wearing
your safety belt properly.
.
Never allow the lap or
shoulder belt to become
loose or twisted.
.
Never wear the shoulder belt
under both arms or behind
your back.
.
Never route the lap or
shoulder belt over an
armrest.
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt except for
the center front passenger position
(if equipped), which has a lap belt.
See Lap Belt on page 3‑19 for more
information.
The following instructions explain
how to wear a lap-shoulder belt
properly.
1. Adjust the seat, if the seat is
adjustable, so you can sit up
straight. To see how, see “Seats”
in the Index.
2. Pick up the latch plate and pull
the belt across you. Do not let it
get twisted.
The lap-shoulder belt may lock if
you pull the belt across you very
quickly. If this happens, let the
belt go back slightly to unlock it.
Then pull the belt across you
more slowly.
If the shoulder portion of a
passenger belt is pulled out
all the way, the child restraint
locking feature may be engaged.
If this happens, let the belt go
back all the way and start again.
Engaging the child restraint
locking feature may affect the
passenger sensing system,
if equipped. See Passenger
Sensing System on page 3‑29
for more information.
If the belt stops before it reaches
the buckle, tilt the latch plate and
keep pulling the safety belt until
it can be buckled.
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ChevroletAvalancheOwnerManual-2012
4. If equipped with a shoulder belt
height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster”
in this section for instructions on
use and important safety
information.
Seats and Restraints3-15
3. Push the latch plate into the
buckle until it clicks. If you find
that the latch plate will not go
fully into the buckle, see if you
are using the correct buckle.
Pull up on the latch plate to
make sure it is secure. If the belt
is not long enough, see SafetyBelt Extender on page 3‑20.
Position the release button on
the buckle so that the safety belt
could be quickly unbuckled if
necessary.
5. To make the lap part tight, pull
up on the shoulder belt.
It may be necessary to pull
stitching on the safety belt
through the latch plate to fully
tighten the lap belt on smaller
occupants.
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position.
Before a door is closed, be sure the
safety belt is out of the way. If a
door is slammed against a safety
belt, damage can occur to both the
belt and the vehicle.
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ChevroletAvalancheOwnerManual-2012
3-16Seats and Restraints
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt
height adjuster for the driver and
right front passenger positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the safety belt in a crash. See How
to Wear Safety Belts Properly on
page 3‑13.
Squeeze the buttons (A) on the
sides of the height adjuster and
move the height adjuster to the
desired position.
The adjuster can be moved up just
by pushing up on the shoulder belt
guide.
After the adjuster is set to the
desired position, try to move it down
without squeezing the buttons to
make sure it has locked into
position.
Safety Belt Pretensioners
This vehicle has safety belt
pretensioners for front outboard
occupants. Although the safety belt
pretensioners cannot be seen, they
are part of the safety belt assembly.
They can help tighten the safety
belts during the early stages of a
moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner
activation are met. And, if the
vehicle has side impact airbags,
safety belt pretensioners can help
tighten the safety belts in a side
crash or a rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash,
they will need to be replaced, and
probably other new parts for the
vehicle's safety belt system. See
Replacing Safety Belt System Parts
after a Crash on page 3‑21.
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ChevroletAvalancheOwnerManual-2012
Rear Safety Belt Comfort
Guides
This vehicle may have rear shoulder
belt comfort guides. If not, they are
available through your dealer. The
guides may provide added safety
belt comfort for older children who
have outgrown booster seats and
for some adults. When installed and
properly adjusted, the comfort guide
positions the belt away from the
neck and head.
There is one guide, if equipped, for
each outside passenger position in
the rear seat. Here is how to install
a comfort guide to the safety belt:
1. Remove the guide from its
storage pocket on the side of
the seat.
Seats and Restraints3-17
2. Place the guide over the belt,
and insert the two edges of the
belt into the slots of the guide.
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ChevroletAvalancheOwnerManual-2012
3-18Seats and Restraints
3. Be sure that the belt is not
twisted and it lies flat. The
elastic cord must be under the
belt and the guide on top.
WARNING
{
A safety belt that is not properly
worn may not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. The shoulder
belt should go over the shoulder
and across the chest. These parts
of the body are best able to take
belt restraining forces.
4. Buckle, position, and release
the safety belt as described
previously in this section. Make
sure the shoulder portion of the
belt is on the shoulder and not
falling off of it. The belt should
be close to, but not contacting,
the neck.
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ChevroletAvalancheOwnerManual-2012
Seats and Restraints3-19
To remove and store the comfort
guide, squeeze the belt edges
together so that the safety belt can
be removed from the guide. Slide
the guide into its storage clip on the
interior body or storage pocket on
the side of the seat.
Safety Belt Use During
Pregnancy
Safety belts work for everyone,
including pregnant women. Like all
occupants, they are more likely to
be seriously injured if they do not
wear safety belts.
A pregnant woman should wear
a lap-shoulder belt, and the lap
portion should be worn as low as
possible, below the rounding,
throughout the pregnancy.
The best way to protect the fetus is
to protect the mother. When a safety
belt is worn properly, it is more likely
that the fetus will not be hurt in a
crash. For pregnant women, as for
anyone, the key to making safety
belts effective is wearing them
properly.
Lap Belt
This part is only for the lap belt.
To learn how to wear a lap-shoulder
belt, see Lap-Shoulder Belt onpage 3‑14.
The vehicle may have a center
seating position. When you sit in the
center front seating position, you
have a lap safety belt, which has no
retractor.
To make the belt longer, tilt the latch
plate and pull it along the belt.
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ChevroletAvalancheOwnerManual-2012
3-20Seats and Restraints
Buckle, position and release it the
same way as the lap part of a
lap-shoulder belt.
To make the belt shorter, pull its free
end as shown until the belt is snug.
If the belt is not long enough, see
Safety Belt Extender on page 3‑20.
Make sure the release button on the
buckle is positioned so you would
be able to unbuckle the safety belt
quickly if necessary.
If you find that the latch plate will
not go fully into the buckle, see if
you are using the correct buckle. Be
sure that the latch plate clicks when
inserted into the buckle.
Safety Belt Extender
If the vehicle's safety belt will fasten
around you, you should use it.
But if a safety belt is not long
enough, your dealer will order you
an extender. When you go in to
order it, take the heaviest coat you
will wear, so the extender will be
long enough for you. To help avoid
personal injury, do not let someone
else use it, and use it only for the
seat it is made to fit. The extender
has been designed for adults. Never
use it for securing child seats. To
wear it, attach it to the regular safety
belt. For more information, see the
instruction sheet that comes with
the extender.
Safety System Check
Now and then, check that the safety
belt reminder light, safety belts,
buckles, latch plates, retractors, and
anchorages are all working properly.
Look for any other loose or
damaged safety belt system parts
that might keep a safety belt system
from doing its job. See your dealer
to have it repaired. Torn or frayed
safety belts may not protect you in a
crash. They can rip apart under
impact forces. If a belt is torn or
frayed, get a new one right away.
Make sure the safety belt reminder
light is working. See Safety BeltReminders on page 5‑15 for more
information.
Keep safety belts clean and dry.
See Safety Belt Care on page 3‑21.
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ChevroletAvalancheOwnerManual-2012
Seats and Restraints3-21
Safety Belt Care
Keep belts clean and dry.
WARNING
{
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Replacing Safety Belt
System Parts after a
Crash
WARNING
{
A crash can damage the safety
belt system in the vehicle.
A damaged safety belt system
may not properly protect the
person using it, resulting in
serious injury or even death in a
crash. To help make sure the
safety belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
After a minor crash, replacement of
safety belts may not be necessary.
But the safety belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the safety
belt assemblies inspected or
replaced.
New parts and repairs may be
necessary even if the safety belt
system was not being used at the
time of the crash.
Have the safety belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See AirbagReadiness Light on page 5‑16.
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ChevroletAvalancheOwnerManual-2012
3-22Seats and Restraints
Airbag System
The vehicle has the following
airbags:
.
A frontal airbag for the driver.
.
A frontal airbag for the right front
passenger.
.
A seat‐mounted side impact
airbag for the driver.
.
A seat‐mounted side impact
airbag for the right front
passenger.
.
A roof-rail airbag for the driver
and passenger directly behind
the driver.
.
A roof-rail airbag for the right
front passenger and passenger
seated directly behind the right
front passenger.
All of the airbags in the vehicle will
have the word AIRBAG embossed
in the trim or on an attached label
near the deployment opening.
For frontal airbags, the word
AIRBAG will appear on the middle
part of the steering wheel for the
driver and on the instrument panel
for the right front passenger.
With seat‐mounted side impact
airbags, the word AIRBAG will
appear on the side of the seatback
closest to the door.
With roof-rail airbags, the word
AIRBAG will appear along the
headliner or trim.
Airbags are designed to supplement
the protection provided by safety
belts. Even though today's airbags
are also designed to help reduce
the risk of injury from the force of an
inflating bag, all airbags must inflate
very quickly to do their job.
Here are the most important things
to know about the airbag system:
WARNING
{
You can be severely injured or
killed in a crash if you are not
wearing your safety belt — even if
you have airbags. Airbags are
designed to work with safety
belts, but do not replace them.
Also, airbags are not designed to
deploy in every crash. In some
crashes safety belts are your only
restraint. See When Should anAirbag Inflate? on page 3‑25.
Wearing your safety belt during a
crash helps reduce your chance
of hitting things inside the vehicle
or being ejected from it. Airbags
are “supplemental restraints” to
the safety belts. Everyone in your
vehicle should wear a safety belt
properly — whether or not there is
an airbag for that person.
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Seats and Restraints3-23
WARNING
{
Because airbags inflate with great
force and faster than the blink of
an eye, anyone who is up
against, or very close to any
airbag when it inflates can be
seriously injured or killed. Do not
sit unnecessarily close to any
airbag, as you would be if sitting
on the edge of the seat or leaning
forward. Safety belts help keep
you in position before and during
a crash. Always wear a safety
belt, even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle.
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.
WARNING
{
Children who are up against,
or very close to, any airbag
when it inflates can be seriously
injured or killed. Airbags plus
lap-shoulder belts offer protection
for adults and older children, but
not for young children and infants.
Neither the vehicle safety belt
system nor its airbag system is
designed for them. Young
children and infants need the
protection that a child restraint
system can provide. Always
secure children properly in the
vehicle. To read how, see Older
Children on page 3‑36 or Infants
and Young Children on
page 3‑38.
There is an airbag readiness light
on the instrument panel cluster,
which shows the airbag symbol.
The system checks the airbag
electrical system for malfunctions.
The light tells you if there is an
electrical problem. See AirbagReadiness Light on page 5‑16 for
more information.
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3-24Seats and Restraints
Where Are the Airbags?
The driver frontal airbag is in the
middle of the steering wheel.
The right front passenger frontal
airbag is in the instrument panel on
the passenger side.
Driver Side Shown, Passenger
Side Similar
The seat‐mounted side impact
airbags for the driver and right front
passenger are in the side of the
seatbacks closest to the door.
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ChevroletAvalancheOwnerManual-2012
Seats and Restraints3-25
Driver Side Shown, Passenger
Side Similar
The roof-rail airbags for the driver,
right front passenger, and second
row outboard passengers are in the
ceiling above the side windows.
WARNING
{
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
(Continued)
WARNING (Continued)
or even death. The path of an
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering.
Do not use seat accessories that
block the inflation path of a
seat-mounted side impact airbag.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie‐down
through any door or window
opening. If you do, the path of an
inflating roof-rail airbag will be
blocked.
When Should an Airbag
Inflate?
Frontal airbags are designed to
inflate in moderate to severe frontal
or near-frontal crashes to help
reduce the potential for severe
injuries mainly to the driver's or right
front passenger's head and chest.
However, they are only designed to
inflate if the impact exceeds a
predetermined deployment
threshold. Deployment thresholds
are used to predict how severe a
crash is likely to be in time for the
airbags to inflate and help restrain
the occupants.
Whether the frontal airbags will or
should deploy is not based on how
fast your vehicle is traveling.
It depends largely on what you hit,
the direction of the impact, and how
quickly your vehicle slows down.
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ChevroletAvalancheOwnerManual-2012
3-26Seats and Restraints
Frontal airbags may inflate at
different crash speeds. For
example:
.
If the vehicle hits a stationary
object, the airbags could inflate
at a different crash speed than if
the vehicle hits a moving object.
.
If the vehicle hits an object
that deforms, the airbags could
inflate at a different crash speed
than if the vehicle hits an object
does not deform.
.
If the vehicle hits a narrow object
(like a pole), the airbags could
inflate at a different crash speed
than if the vehicle hits a wide
object (like a wall).
.
If the vehicle goes into an object
at an angle, the airbags could
inflate at a different crash speed
than if the vehicle goes straight
into the object.
Thresholds can also vary with
specific vehicle design.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
In addition, the vehicle has
dual-stage frontal airbags.
Dual-stage airbags adjust the
restraint according to crash severity.
The vehicle has electronic frontal
sensors, which help the sensing
system distinguish between a
moderate frontal impact and a more
severe frontal impact. For moderate
frontal impacts, dual-stage airbags
inflate at a level less than full
deployment. For more severe frontal
impacts, full deployment occurs.
The vehicle has a seat position
sensor. Vehicles with dual stage
airbags also have seat position
sensors which enable the sensing
system to monitor the position of the
driver seat and the right front
passenger seat.
The seat position sensor provides
information that is used to determine
if the airbags should deploy at a
reduced level or at full deployment.
The vehicle has seat‐mounted side
impact and roof-rail airbags. See
Airbag System on page 3‑22.
Seat‐mounted side impact and
roof-rail airbags are intended to
inflate in moderate to severe side
crashes. In addition, these roof-rail
airbags are intended to inflate
during a rollover or in a severe
frontal impact. Seat‐mounted side
impact and roof-rail airbags will
inflate if the crash severity is above
the system's designed threshold
level. The threshold level can vary
with specific vehicle design.
Roof-rail airbags are not intended
to inflate in rear impacts. A
seat‐mounted side impact airbag is
intended to deploy on the side of the
vehicle that is struck. Both roof-rail
airbags will deploy when either side
of the vehicle is struck or if the
sensing system predicts that the
vehicle is about to roll over, or in a
severe frontal impact.
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Seats and Restraints3-27
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
damage to a vehicle or because
of what the repair costs were.
For frontal airbags, inflation is
determined by what the vehicle hits,
the angle of the impact, and how
quickly the vehicle slows down.
For seat‐mounted side impact and
roof-rail airbags, deployment is
determined by the location and
severity of the side impact. In a
rollover event, roof-rail airbag
deployment is determined by the
direction of the roll.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover and deploy. The inflator,
the airbag, and related hardware are
all part of the airbag module.
Frontal airbag modules are located
inside the steering wheel and
instrument panel. For vehicles with
seat‐mounted side impact airbags,
there are airbags modules in the
side of the front seatbacks closest
to the door. For vehicles with
roof-rail airbags, there are airbag
modules in the ceiling of the vehicle,
near the side windows that have
occupant seating positions.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts. Frontal
airbags distribute the force of the
impact more evenly over the
occupant's upper body, stopping
the occupant more gradually.
Seat‐mounted side impact and
roof-rail airbags distribute the force
of the impact more evenly over the
occupant's upper body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first and second rows. The rollover
capable roof-rail airbags are
designed to help reduce the risk of
full or partial ejection in rollover
events, although no system can
prevent all such ejections.
But airbags would not help in
many types of collisions, primarily
because the occupant's motion is
not toward those airbags. See When
Should an Airbag Inflate? on
page 3‑25 for more information.
Airbags should never be regarded
as anything more than a supplement
to safety belts.
Blackplate(28,1)
ChevroletAvalancheOwnerManual-2012
3-28Seats and Restraints
What Will You See after
an Airbag Inflates?
After the frontal airbags and
seat-mounted side impact airbags
inflate, they quickly deflate, so
quickly that some people may not
even realize an airbag inflated.
Roof-rail airbags may still be at least
partially inflated for some time after
they deploy. Some components of
the airbag module may be hot for
several minutes. For location of the
airbag modules, see What Makesan Airbag Inflate? on page 3‑27.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
WARNING
{
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle may have a feature that
may automatically unlock the doors,
turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the airbags
inflate. You can lock the doors, turn
off the interior lamps and hazard
warning flashers by using the
controls for those features.
WARNING
{
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage
may also occur from the right front
passenger airbag.
Blackplate(29,1)
ChevroletAvalancheOwnerManual-2012
.
Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for your vehicle covers the need
to replace other parts.
.
The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy on
page 13‑19 and Event Data
Recorders on page 13‑19.
.
Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
If the vehicle has the passenger
airbag status indicator pictured in
the following illustration, then the
vehicle has a passenger sensing
system for the right front passenger
position. The passenger airbag
status indicator, if equipped, is
visible on the overhead console
when the vehicle is started.
In addition, if the vehicle has a
passenger sensing system for the
right front passenger position, the
label on the vehicle's sun visors
refers to “ADVANCED AIRBAGS”.
Seats and Restraints3-29
United States
Canada and Mexico
The words ON and OFF, or the
symbols for on and off, will be
visible during the system check.
If you are using remote start,
if equipped, to start the vehicle from
a distance, you may not see the
system check. When the system
check is complete, either the word
ON or OFF, or the symbol for on or
off, will be visible. See Passenger
Airbag Status Indicator on
page 5‑17.
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ChevroletAvalancheOwnerManual-2012
3-30Seats and Restraints
The passenger sensing system will
turn off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat‐mounted side impact airbags
(if equipped) and the roof-rail
airbags are not affected by the
passenger sensing system.
The passenger sensing system
works with sensors that are part
of the right front passenger seat
and safety belt. The sensors are
designed to detect the presence of
a properly-seated occupant and
determine if the right front
passenger frontal airbag should
be enabled (may inflate) or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
We recommend that children be
secured in a rear seat, including:
an infant or a child riding in a
rear-facing child restraint; a child
riding in a forward-facing child seat;
an older child riding in a booster
seat; and children, who are large
enough, using safety belts.
A label on the sun visor says,
“Never put a rear-facing child seat in
the front.” This is because the risk to
the rear-facing child is so great,
if the airbag deploys.
WARNING
{
A child in a rear-facing child
restraint can be seriously
injured or killed if the right front
passenger airbag inflates. This
is because the back of the
rear-facing child restraint would
be very close to the inflating
airbag. A child in a forward-facing
child restraint can be seriously
injured or killed if the right front
passenger airbag inflates and the
passenger seat is in a forward
position.
(Continued)
WARNING (Continued)
Even if the passenger sensing
system has turned off the right
front passenger frontal airbag, no
system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though the
airbag is turned off.
Secure rear-facing child
restraints in a rear seat, even if
the airbag is off. If you secure a
forward-facing child restraint in
the right front seat, always move
the front passenger seat as far
back as it will go. It is better to
secure the child restraint in a
rear seat.
Blackplate(31,1)
ChevroletAvalancheOwnerManual-2012
Seats and Restraints3-31
The passenger sensing system is
designed to turn off the right front
passenger frontal airbag if:
.
The right front passenger seat is
unoccupied.
.
The system determines an infant
is present in a child restraint.
.
A right front passenger takes
his/her weight off of the seat for
a period of time.
.
There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the right front
passenger frontal airbag, the off
indicator will light and stay lit as a
reminder that the airbag is off. See
Passenger Airbag Status Indicator
on page 5‑17.
The passenger sensing system is
designed to turn on (may inflate)
the right front passenger frontal
airbag anytime the system senses
that a person of adult size is
sitting properly in the right front
passenger seat.
When the passenger sensing
system has allowed the airbag
to be enabled, the on indicator will
light and stay lit as a reminder that
the airbag is active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not
turn off the right front passenger
frontal airbag, depending upon
the person's seating posture
and body build. Everyone in the
vehicle who has outgrown child
restraints should wear a safety belt
properly — whether or not there is
an airbag for that person.
WARNING
{
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag ReadinessLight on page 5‑16 for more
information, including important
safety information.
Blackplate(32,1)
ChevroletAvalancheOwnerManual-2012
3-32Seats and Restraints
If the On Indicator is Lit for a
Child Restraint
If a child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from
the vehicle.
3. Remove any additional items
from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint
following the directions provided
by the child restraint
manufacturer and refer to
Securing Child Restraints (Rear
Seat Position) on page 3‑51 or
Securing Child Restraints
(Center Front Seat Position) on
page 3‑53 or Securing Child
Restraints (Right Front Seat
Position) on page 3‑54.
5. If, after reinstalling the child
restraint and restarting the
vehicle, the on indicator is still lit,
turn the vehicle off. Then slightly
recline the vehicle seatback and
adjust the seat cushion,
if adjustable, to make sure that
the vehicle seatback is not
pushing the child restraint into
the seat cushion.
Also make sure the child
restraint is not trapped under the
vehicle head restraint. If this
happens, adjust the head
restraint. See Head Restraintson page 3‑2.
6. Restart the vehicle.
The passenger sensing system
may or may not turn off the
airbag for a child in a child
restraint depending upon the
child’s seating posture and body
build. It is better to secure the
child restraint in a rear seat.
If the Off Indicator is Lit for an
Adult-Size Occupant
If a person of adult size is sitting in
the right front passenger seat, but
the off indicator is lit, it could be
because that person is not sitting
properly in the seat. If this happens,
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ChevroletAvalancheOwnerManual-2012
Seats and Restraints3-33
use the following steps to allow the
system to detect that person and
enable the right front passenger
frontal airbag:
1. Turn the vehicle off.
2. Remove any additional material
from the seat, such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
3. Place the seatback in the fully
upright position.
4. Have the person sit upright in
the seat, centered on the seat
cushion, with legs comfortably
extended.
5. Restart the vehicle and have the
person remain in this position for
two to three minutes after the on
indicator is lit.
Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the seat
during vehicle maneuvers and
braking, which helps the passenger
sensing system maintain the
passenger airbag status. See
“Safety Belts” and “Child
Restraints” in the Index for
additional information about the
importance of proper restraint use.
If the shoulder portion of the belt is
pulled out all the way, the child
restraint locking feature will be
engaged. This may unintentionally
cause the passenger sensing
system to turn the airbag off for
some adult‐size occupants. If this
happens, let the belt go back all the
way and start again.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers, can affect how well
the passenger sensing system
operates. We recommend that
you not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle on
page 3‑34 for more information
about modifications that can affect
how the system operates.
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
WARNING
{
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Blackplate(34,1)
ChevroletAvalancheOwnerManual-2012
3-34Seats and Restraints
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13‑16.
WARNING
{
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
(Continued)
WARNING (Continued)
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might add
to or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
or airbag wiring can affect the
operation of the airbag system.
In addition, the vehicle may
have a passenger sensing
system for the right front
passenger position, which
includes sensors that are part
of the passenger seat. The
passenger sensing system
may not operate properly if the
original seat trim is replaced
with non-GM covers, upholstery
or trim, or with GM covers,
upholstery or trim designed for a
different vehicle. Any object,
such as an aftermarket seat
heater or a comfort enhancing
pad or device, installed under or
on top of the seat fabric, could
also interfere with the operation
of the passenger sensing
system. This could either
prevent proper deployment of
the passenger airbag(s) or
prevent the passenger sensing
system from properly turning off
Blackplate(35,1)
ChevroletAvalancheOwnerManual-2012
Seats and Restraints3-35
the passenger airbag(s). See
Passenger Sensing System on
page 3‑29.
If you have any questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑66 for additional
important information.
Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑16 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑24. See your dealer for
service.
Blackplate(36,1)
ChevroletAvalancheOwnerManual-2012
3-36Seats and Restraints
Replacing Airbag System
Parts after a Crash
WARNING
{
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system
may not work properly and
may not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away.
See Airbag Readiness Light onpage 5‑16 for more information.
Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle safety belts.
Blackplate(37,1)
ChevroletAvalancheOwnerManual-2012
The manufacturer's instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below:
.
Sit all the way back on the seat.
Do the knees bend at the seat
edge? If yes, continue. If no,
return to the booster seat.
.
Buckle the lap-shoulder belt.
Does the shoulder belt rest on
the shoulder? If yes, continue.
If no, try using the rear safety
belt comfort guide. See “Rear
Safety Belt Comfort Guides”
under Lap-Shoulder Belt onpage 3‑14 for more information.
If the shoulder belt still does not
rest on the shoulder, then return
to the booster seat.
.
Does the lap belt fit low and
snug on the hips, touching the
thighs? If yes, continue. If no,
return to the booster seat.
.
Can proper safety belt fit be
maintained for the length of the
trip? If yes, continue. If no,
return to the booster seat.
If you have the choice, a child
should sit in a position with a
lap‐shoulder belt and get the
additional restraint a shoulder belt
can provide.
Q: What is the proper way to
wear safety belts?
A: An older child should wear a
lap-shoulder belt and get the
additional restraint a shoulder
belt can provide. The shoulder
belt should not cross the face or
neck. The lap belt should fit
snugly below the hips, just
touching the top of the thighs.
Seats and Restraints3-37
This applies belt force to the
child's pelvic bones in a crash.
It should never be worn over the
abdomen, which could cause
severe or even fatal internal
injuries in a crash.
Also see “Rear Safety Belt Comfort
Guides” under Lap-Shoulder Belt onpage 3‑14.
According to accident statistics,
children and infants are safer
when properly restrained in a child
restraint system or infant restraint
system secured in a rear seating
position.
In a crash, children who are not
buckled up can strike other people
who are buckled up, or can be
thrown out of the vehicle. Older
children need to use safety belts
properly.
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ChevroletAvalancheOwnerManual-2012
3-38Seats and Restraints
WARNING
{
Never do this.
Never allow two children to wear
the same safety belt. The safety
belt cannot properly spread the
impact forces. In a crash, the two
children can be crushed together
and seriously injured. A safety
belt must be used by only one
person at a time.
WARNING
{
Never do this.
Never allow a child to wear the
safety belt with the shoulder belt
behind their back. A child can be
seriously injured by not wearing
the lap-shoulder belt properly. In a
crash, the child would not be
restrained by the shoulder belt.
The child could move too far
forward increasing the chance of
head and neck injury. The child
might also slide under the lap
belt. The belt force would then be
applied right on the abdomen.
That could cause serious or fatal
injuries. The shoulder belt should
go over the shoulder and across
the chest.
Infants and Young
Children
Everyone in a vehicle needs
protection! This includes infants and
all other children. Neither the
distance traveled nor the age and
size of the traveler changes the
need, for everyone, to use safety
restraints. In fact, the law in every
state in the United States and in
every Canadian province says
children up to some age must be
restrained while in a vehicle.
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Seats and Restraints3-39
WARNING
{
Children can be seriously injured
or strangled if a shoulder belt is
wrapped around their neck and
the safety belt continues to
tighten. Never leave children
unattended in a vehicle and never
allow children to play with the
safety belts.
Airbags plus lap‐shoulder belts offer
protection for adults and older
children, but not for young children
and infants. Neither the vehicle's
safety belt system nor its airbag
system is designed for them. Every
time infants and young children ride
in vehicles, they should have the
protection provided by appropriate
child restraints.
Children who are not restrained
properly can strike other people,
or can be thrown out of the vehicle.
WARNING
{
Never do this.
Never hold an infant or a child
while riding in a vehicle. Due to
crash forces, an infant or a child
will become so heavy it is not
possible to hold it during a crash.
For example, in a crash at only
40 km/h (25 mph), a 5.5 kg (12 lb)
infant will suddenly become a
110 kg (240 lb) force on a person's
arms. An infant should be
secured in an appropriate
restraint.
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ChevroletAvalancheOwnerManual-2012
3-40Seats and Restraints
WARNING
{
Never do this.
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Never put a rear-facing
child restraint in the right front
seat. Secure a rear-facing child
restraint in a rear seat. It is also
better to secure a forward-facing
child restraint in a rear seat. If you
must secure a forward-facing
child restraint in the right front
seat, always move the front
passenger seat as far back as it
will go.
Q: What are the different types of
add-on child restraints?
A: Add-on child restraints, which
are purchased by the vehicle
owner, are available in four basic
types. Selection of a particular
restraint should take into
consideration not only the child's
weight, height, and age but also
whether or not the restraint will
be compatible with the motor
vehicle in which it will be used.
For most basic types of child
restraints, there are many
different models available. When
purchasing a child restraint, be
sure it is designed to be used in
a motor vehicle. If it is, the
restraint will have a label saying
that it meets federal motor
vehicle safety standards.
The restraint manufacturer's
instructions that come with the
restraint state the weight and
height limitations for a particular
child restraint. In addition, there
are many kinds of restraints
available for children with
special needs.
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