ChekOne SECURITY-PRO
User Guide
ChekOne SECURITY-PRO User Guide
CheckOne SECURITY-PRO User Guide
1
Unders tanding Your ChekOne Device
4
1.1
How to Scan
7
1.2
How to make an 'Assis t Call'
11
1.3
How to make a '911 Call'
13
1.4
How To Make a Phone Call
15
1.5
How to Read a Message
19
1.6
How to Reset the Lone Worker Timer
21
1.7
How to Reduce Lone Worker Time Interval
24
1.8
How to Restore Lone Worker Time Interval
26
1.9
How to Charge Your ChekOne Device
27
1.10
How To Reset your ChekOne Device
28
1.11
ChekOne SECURITY-PRO Us er Guide - 3
CheckOne SECURITY-PRO
User Guide
ChekOne SECURITY-PRO Us er Guide - 4
Understanding Your ChekOne Device
Unders tanding Your ChekOne Device
ChekOne Device - Front View
1 - Scan engine beam output.
2 - Status Light: displays green when charged, red when charging
3 - Service Status Panel: dis plays signal strength, GPS on, number of satellites acquired, local
time, message received, battery charge indicator and percentage or battery charge.
4 - Home Screen: Colour display screen - See Dis play screen description details following.
5 - Inform ation Panel: displays scanned barcode and trans mitting progress.
6 - Microphone: allows callers to hear you when you are speaking to them.
7 - Micro USB Connector: allows you to connect a charger or USB cable to the device.
8 - Battery Retainer: water resistant battery retainer to access the battery.
9- Replaceable display screen cover.
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10 - Navigation (Nav) Pad: allows you to step UP and Down when navigating on a screen or Menu,
Allows you to navigate LEFT or Right to select an item or return to the home Screen.
11 - External Speaker: allows you to hear the caller.
ChekOne Device - Service Status Panel Details
1 - Signal Strength Indicator: shows the signal strength - 1 bar is low, 4 bars is maximum strength.
2 - GPS indicator: will display when the GPS function is turned on.
3 - Satellites Acquired Number: displays the number of GPS stilt's acquired by the device.
4 - Tim e: displays the local tim e of day.
5 - Message Indicator: when displayed there are unread mes sages in your inbox.
6 - Battery Level Indicator: displays battery level.
7 - Percentage of Charge Indicator: displays the percentage of battery charge rem aining.
ChekOne Device - Navigation (NAV) Pad
1 - Press Right to scan a barcode or to select an item highlighted on the dis play screen.
2 - Press UP to step up on the display screen
3 - Press BACK to return to the Hom e screen or select the option displayed at the bottom of the
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dis play screen.
4 - Press Down to step down on the display screen.
ChekOne Device - Bottom End View
1 - Micro USB Connector: allows you to connect a charger or USB cable to the device. (pull flap
down to acces s USB connector.
2 - Charging Contacts: For charging in desktop and das h mount chargers. (coming soon)
3 - Battery Retainer: remove to access the battery.
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How to Scan
How to scan with your ChekOne device
Scanning Basics
Scanning Basics;
If the dis play screen is off press RIGHT on the Nav Pad, the display will turn on and SCAN will be
highlighted on the display screen. Press Right again.
If the dis play is on ensure that SCAN is highlighted and press Right on the NAV Pad.
Adjust beam over barcode. Optimal scanning dis tance is from 1 to 3 inches (3 to 8 cm)
depending on light conditions .
Scanner will beep and beam will turn off when barcode is read.
If the barcode did not read correctly 'No Barcode Scanned' will be dis played in the Inform ation
panel at the bottom of the display.
Scan the barcode again.
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Step 1 - Scan your ID
At the start of your shift scan your ID barcode.
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Step 1a Scan your ID
After trans mitting your nam e will be displayed at the bottom or the hom e page.
Step 2 - Scan Property Barcode
Scan the Location barcode for the property you are working at as ins tructed by the system
adm inistrator.
Note: If location barcodes are not being us ed proceed to Step 3
Step 3 - Scan barcodes locationed at the property.
Proceed to scan all barcodes at the property as directed.
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Step 4 - Scan Shift End Barcode
When your shift is complete scan the 'Shift End' barcode supplied by the system administrator.
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How to make an 'Assist Call'
How to make n Assis t Call.
Your ChekOne device is pre-programed with a company em ergency phone number.
Making a 'Panic Call' - Step 1
Press and hold any direction on the Nav Pad until the device em its 2 beeps.
Release the Nav Pad.
Making a 'Panic Call' - Step 2
Press RIGHT on the Nav Pad to complete the call.
Press LEFT on the Nav Pad to cancel the call.
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End the phone call
End call will be highlighted, press RIGHT on the NAV PAD to hang up.
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How to make a '911 Call'
How to make a 911 Call.
Your ChekOne device is pre-programed with the 911 emergency phone number.
Making a '911 Call' - Step 1
Press and hold any direction on the Nav Pad until the device em its 3 beeps.
Release the Nav Pad.
Making a '911 Call' - Step 2
Press RIGHT on the Nav Pad to complete the call.
Press LEFT on the Nav Pad to cancel the call.
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End the Phone Call
End call will be highlighted, press RIGHT on the NAV PAD to hang up.
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How To Make a Phone Call
Your ChekOne device is programmed with phone num bers set by the system administrator.
You can only call the phone numbers in your phone book, if a phone num ber is required contact
the system administrator to send the tem porary phone number to your device.
Select CALL on the home screen
Press DOWN on the Nav Pad until 'CALL' is highlighted on the Hom e screen.
Press RIGHT on the Nav Pad to open your phone book.
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Select the person to call.
Press DOWN until the contact you wish to call is highlighted.
Press RIGHT to initiate the call.
Press LEFT to cancel and return to the home screen.
Adjusting Call Volume
Press DOWN on the NAV PAD until VOLUME is highlighted.
Press LEFT to decrease volume
Press RIGHT to increase volume
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End the call
END CALL will be highlighted on the dis play.
Press RIGHT to end the call.
Selecting an extension or an option from an automated call attendant.
Press UP until the number required is highlighted.
Example:
Press LEFT to select '3' or RIGHT to select '4'.
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The num ber selected will be displayed at the bottom of the screen.
Continue to select numbers until the number dis played is correct.
Submit the number
Press DOWN until DELETE / DIAL NO is highlighted
Press RIGHT to select DIAL NO.
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How to Read a Message
How to read and reply to messages.
When a message is received your ChekOne device will emit 2 beeps and the Message Icon will
be displayed on the Service Status Panel at the top of the display screen.
How to read a message
Press DOWN on the NAV PAD until MESSAGES is highlighted.
Press RIGHT to read the mes sage.
View Unread Messages
UNREAD MESSAGE is highlighted.
Press RIGHT on NAV PAD to view.
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Select Message to read
Unread Messages will be displayed.
Press RIGHT on the NAV PAD to read the mes sage.
Respond to Message
Press RIGHT or LEFT on the NAV PAD to select the response option at the bottom of the display.
After reading the mes sage the display will return to the previous screen.
Press LEFT on the NAV PAD to return to the home screen.
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How to Reset the Lone Worker Timer
Lone Worker is a feature to ensure your safety when you are working alone.
Lone Worker will automatically start as set by the system adm inistrator.
GPS tracking will turn on when Lone Worker is on.
You cannot turn Lone Worker off.
Lone Worker Activated
When Lone Worker is initiated on your ChekOne device a count down timer will be displayed
bes ide Lone Worker on the Home screen.
Lone Worker timers are set by the system adm inistrator to 60, 30 or 15 minutes . Timer will count
down when there is no scanning activity.
Each time you perform a scan the timer will reset.
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Lone Worker Timer about to expire
When the Lone Worker timer reaches 2 minutes your ChekOne device will emit a single repeating
beep and the RESET LONE WORKER screen will be dis played until Lone Worker is reset.
Press right on the NAV PAD to reset the timer.
The dis play will return to the hom e screen.
Resetting Lone Worker at anytime - Step 1
The Lone Worker timer is reset each tim e a scan is completed.
Res etting Lone Worker at anytime;
1 - Press down on the NAV PAD until LONE WORKER IS highlighted.
2 - Press RIGHT to select - the Lone Worker options screen will be displayed.
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Resetting Lone Worker at anytime - Step 2
1 - RESET LONE WORKER will be highlighted.
2 - Press RIGHT on the NAV PAD to reset timer
The dis play will return to the hom e screen.
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How to Reduce Lone Worker Time Interval
Lone Worker timers are set by the system adm inistrator to 60, 30 or 15 minutes .
You can reduce the Lone Worker time interval at any time when you find yourself in a high risk
situation and want to be monitored more often.
Each time you reduce the time interval the timer will be reduced in half.
The shortest Lone Worker time interval is 7 minutes.
Reduce your Lone Worker Time Interval - Step 1
1 - Press down on the NAV PAD until LONE WORKER IS highlighted.
2 - Press RIGHT to select - the Lone Worker options screen will be displayed.
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Reduce your Lone Worker Time Interval - Step 2
1 - Press DOWN on the NAV PAD until 'Reduce Tim e Interval' is highlighted.
2 - Press RIGHT on the NAV PAD to reduce the time interval by half.
The dis play will return to the hom e screen and the new Lone Worker time interval will by displayed.
Repeat until the des ired time interval is displayed.
Note: The shortest tim e interval is 7 minutes.
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How to Restore Lone Worker Time Interval
You can restore the Lone Worker time interval to the orginal setting at any time.
Restore your Lone Worker Time Interval - Step 1
1 - Press down on the NAV PAD until LONE WORKER IS highlighted.
2 - Press RIGHT to select - the Lone Worker options screen will be displayed.
Reduce your Lone Worker Time Interval - Step 2
1 - Press DOWN on the NAV PAD until 'Res tore Time Interval' is highlighted.
2 - Press RIGHT on the NAV PAD to reset the timer.
The dis play will return to the hom e screen and the new Lone Worker time interval will by displayed.
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How to Charge Your ChekOne Device
The charging port is located on the bottom end of the ChekOne device.
Always use ChekOne Original™ battery chargers.
The device warranty does not cover dam age caus ed from using non-ChekOne battery chargers.
Maintain the ChekOne at or near room temperature when charging.
How to charge your ChekOne Device
Pull back the top of the rubber plug and ins ert charger ensuring proper alignm ent (Flat side of the
connector facing up).
DO NOT FORCE
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How To Reset your ChekOne Device
If your ChekOne device is not transmitting (a series of green bars in the Information Panel) you
need to do a soft reset of the device. If your device becom es frozen on a single display, error
mes s age, or power up, you need to do a hard reset.
Soft Reset - Step 1
Press DOWN until SETTINGS is highlighted
Press RIGHT to select
Soft Reset - Step 2
Reboot Device will be highlighted
Press RIGHT to select
Screen will dis play the ChekOne logo and Boot------------ will be displayed on the bottom of the
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screen.
When reboot is complete the screen will return to the HOME screen.
Hard Reset - Step 1
Step 1: Remove the rubber battery retainer.
Hard Reset - Step 2
Step 2: Slide battery out part way, and wait 20 seconds .
Hard Reset - Step 3
Step 3: Re-insert battery and retainer.
Screen will dis play the ChekOne logo and Boot------------ will be displayed on the bottom of the
screen.
When reboot is complete the screen will return to the HOME screen.
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