INDUCTION
COOKTOPS
User Manual
MODELS
CHI644BB, CHI944BB
WARNING
WARNING
TIPS & INFORMATION
ENVIRONMENTAL TIPS
TIPS & INFORMATION
ENVIRONMENTAL TIPS
CONGRATULATIONS
Congratulations and thank you for choosing our Induction
Cooktop. We are sure you will nd your new appliance a
pleasure to use and a great asset to your cooking. Before
you use the appliance, we recommend that you read through
the whole user manual which provides a description of the
product and its functions.
To avoid the risks that are always present when you use a
cooking appliance, it is important that the appliance is installed
correctly and that you read the safety instructions carefully to
avoid misuse and hazards. For future reference, please store
this booklet in a safe place.
CONDITIONS OF USE
This appliance is intended to be used in household and
similar applications such as:
• Sta kitchen areas in shops, oces and other
working environments
• Farm houses
• By clients in hotels, motels and other residential
type environments
• Bed and breakfast type environments
CONTENTS
General safety ...........................................................................................3
Installation instructions ........................................................................4
Assembly ....................................................................................................5
Product description ................................................................................7
Operating instructions ..........................................................................9
Helpful hints and tips .......................................................................... 12
Care and cleaning ................................................................................ 14
Environment concerns ....................................................................... 16
Warranty .................................................................................................. 19
Subject to change without notice.
Record model and serial number here:
Model: .....................................................................................................
Serial number: .....................................................................................
The symbols you will see in this booklet have these meanings:
warning
Indicates information concerning your personal safety
caution
Indicates information on how to avoid damaging the appliance
tips & information
Indicates tips and information about use of the appliance
environmental tips
Indicates tips and information about economical and
ecological use of the appliance
tips & information
Important – check for any damage or marks
If you nd the appliance is damaged or marked, you must
report it within 7 days if you wish to claim for damage/
marks under the manufacturer’s warranty. This does not
aect your statutory rights.
environmental tips
Information on disposal for users
• Most of the packing materials are recyclable. Please dispose
of those materials by contacting your local authorities and
ask for the correct method of disposal.
2 CONTENTS Induction Cooktops
general safety
WARNING
WARNING
WARNING
Safety information
For your safety and correct operation of the appliance, read
this manual carefully before the installation and use. Always
keep these instructions with the appliance if you move or sell
it. The users must fully know the operation and safety functions
of the appliance.
Children and vulnerable people safety
warning
Do not let persons, children included, with reduced physical
sensory, reduced mental functions or lack of experience and
knowledge to use the appliance. They must have supervision
or instruction for the operation of the appliance by a person
who is responsible for their safety.
• Keep all packaging away from children. There is the risk
of suocation or injury.
• Keep the children away from the appliance during and
after the operation, until the appliance is cold.
Safety during operation
• Remove all packaging, stickers and layers from the
appliance before the rst use.
• Set the cooking zones to “o” after each use.
• The risk of burns! Do not put objects made of metal,
for example cutlery or saucepan lids, on the surface that
you cook. They can become hot.
• The users with an implanted pacemaker must keep their
upper body minimum 30cm from induction cooking zones
that are activated.
How to prevent damage to the appliance.
• If objects or cookware fall on the glass, the surface
can be damaged.
• Cookware made of cast iron, cast aluminium or with
damaged bottoms can scratch of the glass.
Do not move them on the surface.
• Do not let cookware boil dry to prevent the damage
to cookware and glass .
• Do not use the cooking zones with empty cookware
or without cookware.
• Do not put aluminium foil on the appliance.
warning
If there is a crack on the surface, disconnect power supply
to prevent the electrical shock.
warning
Fire risk! Fats and oils can become hot very quickly
with ignition.
Correct operation
• The appliance is only for domestic use.
• Do not use the appliance as a work or a storage surface.
• Do not put or keep ammable liquids and materials, easy
fusible objects (made of plastic or aluminium) on or near
the appliance.
• Be careful when you connect the appliance to the near
sockets. Other than the connection point in the terminal
block, do not let the electrical supply cord touch the
appliance or hot cookware. Ensure electrical supply cord
is not tangled.
.
Induction Cooktops GENERAL SAFETY 3
installation instructions
TIPS & INFORMATION
WARNING
WARNING
Induction 6.5kW
0
2
:
2
0
tips & information
Before the installation, note down the serial number from the
rating plate. The rating plate of the appliance is on its lower
casing.
Made in China
(240)949163463(21)04609482(20)00
Made in China
(240)949163466(21)04609484(20)00
MODEL:
S NO.:
MODEL:
S NO.:
CHI644BB
CHI944BB
PNC:949163463
50/60Hz04609482
PNC:949163466
50Hz04609484
MMLL::000
6.5 kW
~
MMLL:
~
220 - 240V
5500222
000
220 - 240V
5500222
The Safety Instructions
WARNING
You must read these!
• Make sure that the appliance has not been damaged in
transportation. Do not connect a damaged appliance.
If it is necessary, speak to the supplier.
• Only an authorized servicing technician can install,
connect or repair this appliance. Use only original spare
parts.
• Only use the built-in appliances after you assemble the
appliance into correct built-in units and work surfaces that
align to the standards.
• Do not change the specication of this appliance.
Due to a risk of injury and damage.
• Fully obey the laws, ordinances, directives and standards
in the country where you use the appliance (safety
regulations, recycling regulations, electrical safety rules
etc).
• Keep the minimum distances to other appliances and
units.
• Make sure that the ventilation space of 5mm, under the
benchtop and directly in front of the appliance is free.
The warranty does not cover damages caused by lack of
adequate ventilation.
• Install shock protection, for example install the drawers
only with a protective oor directly below the appliance.
• Do not use an external timer or a separate remote-control
system to operate the appliance.
• Set the cooking zone to “o” after each use. Do not rely
on the pan detector.
• Keep the cut surfaces of the worktop safe from moisture
with a correct sealant.
• Seal the appliance to the worktop with no space between
with a correct sealant.
• Keep the bottom of the appliance safe from steam and
moisture, e.g. from a dishwasher or oven.
• Do not install the appliance adjacent to doors and below
windows, due to risk of cookware being pushed o hot
appliance.
WARNING
Risk of injury from electrical current. Carefully obey the
instructions for electrical connections.
• Make electrical mains terminal free of voltage.
• Install correctly to give shock protection.
• Loose and incorrect plug and socket connections can
make the terminal become too hot.
• A qualied electrician must install the connections in the
clamps correctly.
• Use a strain relief clamp on cable.
• Use the correct mains cable of type H05BB-F Tmax 90°C
(or higher) for a single phase or two phase connection.
• Replace the damaged mains cable with a special cable
(type H05BB-F Tmax 90°C; or higher). Speak to our
Customer Care team.
The appliance must have the electrical installation which lets
you disconnect the appliance from the mains at all poles with
a contact opening width of minimum 3mm. You must have
correct devices to isolate: line protecting cut-outs, fuses (screw
type fuses removed from the holder), earth leakage trips and
contactors.
4 INSTALLATION Induction Cooktops
assembly
1
2
min. 50mm
min. 600mm
min. 50mm
NOTE : The clearance must meet or exceed the minimum
recommended for both the rangehood and cooktop.
Refer to the rangehood installation manual.
1
2
Induction Cooktops ASSEMBLY 5
assembly
CHI644BB
CHI944BB
6 ASSEMBLY Induction Cooktops
product description
-
-
-
-
-
-
-
WARNING
-
General overview CHI644BB
1. 2.
5.4.
1. Inducton cooking zone 1400W, with Power function
2500W (minimum cookware diameter=125mm)
2. Inducton cooking zone 1800W, with Power function
2800W (minimum cookware diameter=145mm)
3. Inducton cooking zone 1400W, with Power function
2500W (minimum cookware diameter=125mm)
4. Inducton cooking zone 2300W, with Power function
3200W (minimum cookware diameter=180mm)
5. User interface
Operating the sensor eld CHI644BB
Sensor eld Function
1.
2.
3.
4.
3.
5. Heat setting display Shows the heat setting
/
Activates and deactivates the appliance
Locks/unlocks the control panel
Activates the cooking zone
Increases and decreases the heat settings
Heat setting displays CHI644BB
Display Description
The cooking zone is deactivated
The cooking zone is in operation
The cookware is incorrect or too small,
or there is no cookware on the cooking zone
The lock/the child safety device is in operation
The power function is in operation
There is a malfunction
A cooking zone is still hot (residual heat)
Control panel layout
CHI644BB
The automatic switch o is in operation
Residual heat indicator
warning
The risk of burns from residual heat!
The induction cooking zones make the heat necessary for
1. 2. 3. 5.4.
cooking directly to the bottom of the cookware. The ceramic glass
conducts the heat into the cookware.
Induction Cooktops PRODUCT DESCRIPTION 7
1 2
WARNING
4
CHI944BB
35
1
Induction cooking zone 1400 W, with Power function
2500 W (minimum cookware diameter =125 mm).
2
Induction cooking zone 1800 W, with Power function
2800 W (minimum cookware diameter =145 mm).
3
Induction cooking zone 1400 W, with Power function
2500 W (minimum cookware diameter =125 mm).
4
Control panel
5
Induction cooking zone 2300 W, with Power function
3200 W (minimum cookware diameter =180 mm).
Control panel layout CHI944BB
11 62 74 8
1
3 5
9 10
Operating the sensor fields
SENSOR FIELD FUNCTION
1
2
3
4
5
/
It activates and deactivates the
appliance
Sets all operating zones to
a keep warm setting
It locks/unlocks the control panel
It activates the Power function
It increases or decreases the heat setting
Heat setting displays
DISPLAY DESCRIPTION
The cooking zone is deactivated.
The Keep Warm function operates
-
+ digit
OptiHeat Control ( 3 step residual heat indicator)
The cooking zone operates.
The Automatic Heat-up function operates.
The cookware is incorrect or too small, or there is no
cookware on the cooking zone.
There is a malfunction.
OptiHeat Control (3 step residual heat indicator): continue
ooking / keep warm / resdiual heat
The Lock/Child Safety device operates.
The Power function operates.
The Automatic Switch-Off operates.
A heat setting display It shows the heat setting
6
Cooking zones’ indicators of timer It shows for which zone you set the time
7
The timer display It shows the time in minutes
8
9
10
11
8 OPERATING INSTRUCTIONS Induction Cooktops
/
It selects the cooking zone
It increases or decreases the time
To activate and deactivate the manual
mode of the Hob2Hood function
NOTE: H2H functionality requires
pairing with a compatible rangehood
within the Electrolux group of brands.
WARNING
Risk of burns from residual heat!
OptiHeat Control shows the level of the residual heat.
The induction cooking zones make the heat necessary
for cooking directly in the bottom of the cookware.
The glass ceramic is hot from the heat of the cookware.
operating instructions
-
-
-
-
-
-
Activation and deactivation
Touch
Automatic switch o
The function deactivates the appliance automatically if:
• All cooking zones are deactivated
• You do not set the heat setting after you activate the appliance.
The times of Automatic Switch O
The cooking zone
deactivates after
The cooking zone selection
To set the cooking zone touch the sensor eld
the cooking zone. The display shows the selection by the dot
adjacent to the heat setting indication (
The heat setting
Set the cooking zone. Press
Press to decrease the heat setting. The display shows the
heat setting. Touch and at the same time to deactivate the
cooking zone.
Power function
The power function increases power to the induction cooking
zones. You can activate the Power function for a maximum of
10 minutes. After that the induction cooking zone automatically
sets back to highest setting.
To activate the function:
1. Set the cooking zone.
2. Set the zone for the maximum heat setting.
3. Press
Power management
The power management divides the power between two cooking
zones in a pair (Refer to the illustration). The power function
increases the power to the maximum level for one cooking zone
in the pair. Automatically decreases the power in the second
cooking zone to a power level. The display for the reduced zone
change between two levels.
for 1 second to activate or deactivate the appliance.
.
The heat setting
and
function press .
to increase the heat setting.
comes on. To deactivate the
–
6 hours
).
related with
5 hours
• You spill something or put something on the control panel
for more than 10 seconds, (a pan, a cloth etc.) Remove the
object or clean the control panel.
• The appliance becomes too hot (e.g. when, a saucepan boils
dry). Before you use the appliance again, the cooking zone
must be cool.
• If you use incorrect cookware. The symbol
the cooking zone deactivates automatically after 2 minutes.
• If you do not deactivate a cooking zone or change a heat
setting. After some time,
deactivates. Refer to table.
–
4 hours 1.5 hours
Lock
When the cooking zones operate you can lock the control panel,
but not
First set the heat setting. To start this function touch .
The
To stop this function touch
before comes on. When you switch o the cooktop, you also
stop this function.
The child safety device
This function prevents an accidental operation of the appliance.
To activate the child safety device:
• Activate the appliance with
• Touch
• Deactivate the appliance with
To deactivate the child safety device:
• Activate the appliance with
• Deactivate the appliance with
To override the child safety device for only one cooking time:
• Activate the appliance with
• Touch
• When you deactivate the appliance with
. It prevents an accidental change of the heat setting.
symbol comes on for 4 seconds.
for 4 seconds. The symbol
Touch for 4 seconds. The symbol
for 4 seconds. Set the heat setting for 10 seconds.
You can operate the appliance.
safety device operates again.
comes on and the appliance
. The heat setting that you set
. Do not set the heat settings.
.
. Do not set the heat settings.
.
. The symbol
comes on and
–
comes on.
comes on.
, the child
comes on.
Induction Cooktops OPERATING INSTRUCTIONS 9
Automatic heat up (CHI944BB only)
TIPS & INFORMATION
You can get a necessary heat setting in a shorter time if you
activate the Automatic Heat Up function. This function sets the
highest heat setting for some time (see the illustration), and
then decreases to the necessary heat setting.
To start the Automatic Heat Up function for a
cooking zone: (CHI944BB only)
1. Touch
2. Immediately touch
control. The symbol comes on in the display.
3. Immediately touch
control again and again until the necessary heat setting
comes on. After 3 seconds comes on in the display.
4. To stop the function touch
you want to control.
Pause (CHI944BB only)
The
lowest heat setting .
When
The
• To activate this function touch
• To deactivate this function touch
you set before comes on
The symbol comes on in the display.
adjacent to the element you want to
adjacent to the element you want to
adjacent to the element
function sets all cooking zones that operate to the
operates, you cannot change the heat setting.
function does not stop the timer function.
The symbol comes on
symbol come on.
The heat setting that
• To see the remaining time: set the cooking zone with
The indicator of the cooking zone starts to ash
quickly. The display shows the remaining time. When
the time comes to an end, the sound operates and 00
ashes. The cooking zone deactivates.
• To stop the sound: touch
minute minder while the cooking zones do not operate.
Touch . Touch or to set the time. When the time
comes to an end, the sound operates and 00 ashes
• To stop the sound: touch
Hob²Hood (CHI944BB only)
This is an advanced automatic function which connects the
hob to a special hood. Both the hob and the hood have an
infra-red signal communicator. Speed of the fan is dened
automatically on basis of mode setting and temperature of the
hottest cookware on the hob. You can also operate the fan
from the hob manually.
NOTE: H2H functionality requires pairing with a
compatible rangehood within the Electrolux group of
brands.
IMPORTANT
For most of the hoods the remote system is originally deactivated.
Activate it before you use the function. For more information
refer to hood user manual.
You can use the Timer as a
.
Timer (CHI944BB only)
Use the Count Down Timer to set how long the cooking
zone operates for only this one time. Set the Timer after the
selection of the cooking zone.
You can set the heat setting before or after you set the timer.
• To set the cooking zone: touch
the indicator of a necessary cooking zone comes on.
• To activate or change the Timer: touch
the timer to set the time ( 00 - 99 minutes). When the
indicator of the cooking zone starts to ash slow, the time
counts down.
• To deactivate the Timer: set the cooking zone with
and touch to deactivate the Timer. The remaining
time counts back to 00. The indicator of the cooking zone
goes out.
10 OPERATING INSTRUCTIONS Induction Cooktops
again and again until
or of
TIPS & INFORMATION
TIPS & INFORMATION
TIPS & INFORMATION
TIPS & INFORMATION
Operating the function automatically
(CHI944BB only)
The default automatic mode from the factory is H5. You can
change the automatic mode by following the instructions
below. When you activate the hob the hood will adjust the
fan speed automatically. Please note the below table is a
guide, the fan speed varies depending on the temperature
measured on the cooking zones of the cooktop which can be
aected by the heat setting(s) selected as well as the size and
volume of what you are cooking.
Automatic modes (CHI944BB only)
Automatic
light
Mode H0 Off Off Off
Mode H1 On Off Off
Mode H2 On Fan speed 1 Fan speed 1
Mode H3 On Off Fan speed 1
Boiling Frying
5. Touch of the Timer to select an automatic mode
IMPORTANT
To operate the hood directly on the hood panel deactivate
the automatic mode of the function.
IMPORTANT
When you nish cooking and deactivate the hob, the hood
fan may still operate for a certain period of time. After
that time the system deactivates the fan automatically and
prevents you from accidental activation of the fan for the next
30 seconds.
Operating the fan speed manually
(CHI944BB only)
You can also operate the function manually. To do that
touch
when the hob is active. This deactivates automatic
operation of the function and allows you to change the fan
speed manually. When you press you raise the fan speed
by one. When you reach an intensive level and press
again you will set fan speed to 0 which deactivates the hood
fan. To start the fan again with fan speed 1 touch .
Mode H4 On Fan speed 1 Fan speed 1
Mode H5 On Fan speed 1 Fan speed 2
Mode H6 On Fan speed 2 Fan speed 3
1. The hob detects the boiling process and activates fan
speed in accordance with automatic mode.
2. The hob detects the frying process and activates fan
speed in accordance with automatic mode.
3. This mode activates the fan and the light and does not
rely on the temperature.
Changing the automatic mode
1. Deactivate the appliance.
2. Touch
for 3 seconds. The display comes on and goes
o
3. Touch
4. Touch
for 3 seconds.
a few times until comes on.
IMPORTANT
To activate automatic operation of the function, deactivate the
hob and activate it again.
Activating the light (CHI944BB only)
You can set the hob to activate the light automatically
whenever you activate the hob. To do so set the automatic
mode to H1 – H6.
IMPORTANT
The light on the hood deactivates 2 minutes after deactivating
the hob.
Induction Cooktops OPERATING INSTRUCTIONS 11
TIPS & INFORMATION
helpful hints and tips
TIPS & INFORMATION
ENVIRONMENTAL TIPS
tips & information
Use the correct cookware induction cooktop.
Cookware for induction cooking zones
Important! For induction cooking zones a strong
electro-magnetic eld creates the heat in the cookware
very quickly.
Cookware material
• Correct: cast iron, steel, enamelled steel, stainless steel,
the bottom made of multilayer (with correct mark from a
manufacturer).
• Incorrect: aluminium, copper, brass, glass, ceramic, porcelain.
Cookware is correct for an induction hob if:
FIND THE RIGHT COOKWARE
Only magnetic pots and pans work with induction.
Check to see if your cookware is compatible:Place a magnet
on the bottom of your pot or pan - if it clings rmly, the
cookware will work with your cooktop.
Choose the right size pot or pan for the right cooking zone.
MAGNET STICKS
Cookware base material has
good magnetic characteristics
environmental tips
Energy saving
• If it is possible, always put the lids on the cookware.
• Put cookware on a cooking zone before you start it.
Hints and Tips for Hob²Hood function
NOTE: H2H functionality requires pairing with a compatible
rangehood within the Electrolux group of brands.
When you operate the hob with Hob2Hood function:
• Protect the hood panel from direct sunlight.
• Do not spot halogen light on the hood panel.
• Do not cover the hob panel.
• Do not interrupt the signal between the hob and the hood
(for example with a hand or a cookware handle).
(Hood in the picture is only an example).
MAGNET FALLS
Cookware base material is nonmagnetic
• Water boils very quickly on a zone set to the highest
heat setting.
• A magnet pulls to the bottom of the cookware.
The bottom of the cookware must be as thick and at as possible.
Cookware dimensions: induction cooking zones adapt to the
dimension of the bottom of the cookware automatically to some limit.
The noises during operation
If you can hear:
• A cracking noise: cookware is made of dierent materials.
• Whistle sound: one or more cooking zones with high
power levels and the cookware is made of dierent
materials.
• Humming: high power levels in use.
• Clicking: electric switching occurs.
• Hissing, buzzing: the fan is in operation.
The noises are normal and do not refer to appliance malfunction.
If unfamiliar with induction units please rst compare the operating
sounds of a demonstration model at your retailer before calling
service. If a service call is placed and the sounds are normal you
will be charged for the visit.
IMPORTANT
It may happen that other remote controlled appliances may
block the signal. To avoid it do not operate the remote of the
appliance and the hob at the same time.
Rangehoods with the Hob²Hood function
To nd the full range of rangehoods which work with this
function refer to our consumer website. The Electrolux
rangehoods that work with this function must have
the symbol
12 HINTS AND TIPS Induction Cooktops
The Examples of cooking applications
The data in the table is for guidance only.
Heat setting
1 Keep food warm As required Keep cookware covered
1–2
1–2 Solidify: uy omelettes and baked eggs 10–40mins Keep cookware covered
2–3
3–4 Steam vegetables, sh and meat 20–45min Add a tablespoon of water
4–5 Steam potatoes 20–60min
4–5 Cook larger quantities of food, stews and soups 60–150mins Use up to 3 cups of water
6–7
7–8 Heavy fry, hash browns, loin steaks, steaks 5–15mins Turn half way through cook
9
Use
Hollandaise sauce, melt: butter, chocolate
and gelatine
Simmer rice and milk based dishes and heating up
ready-cooked meals
Gentle fry: escalope, veal cordon bleu, cutlets,
rissoles, sausages, liver, roux, eggs, pancakes
and donuts
Boil large quantities of water, cook pasta, sear
meat (goulash, pot roast), deep-fry chips
Time
5–25mins Stir from time to time
25–50min Don’t allow to dry out
Use no more than 1/4 cup of water
and 750g of potatoes
As required Turn half way through cook
– –
Hint
Induction Cooktops HINTS AND TIPS 13
care and cleaning
WARNING
TIPS & INFORMATION
-
-
-
-
-
Clean the appliance after each use. Always use cookware
with clean bottom.
warning
Sharp objects and abrasive cleaning agents can cause
damage to the appliance. For your safety, do not clean the
appliance with steam cleaners or high-pressure cleaners.
tips & information
Scratches or dark stains on the glass ceramic cause no eect
on how the appliance operates.
How to resolve problems with your cooktop
PROBLEM POSSIBLE CAUSE AND REMEDY
You can’t activate the cooktop or operate it.
• Activate the appliance again and set the heat setting in 10 seconds.
• You touched 2 or more sensor elds at the same time. Only touch one sensor eld.
• There is water or fat stains on the control panel. Clean the control panel.
To remove the dirt:
1. • Remove immediately: melted plastic, plastic foil, and
food with sugar. If not, the dirt can cause damage to the
appliance. Use a special scraper for the glass.
Put the scraper on the glass surface at an acute angle
and move the blade on the surface.
• Remove after the appliance is suciently cool:
limescale rings, water rings, fat stains, shiny metallic
discolourations. Use ceramic glass cleaning agent and
sealing agent for best cleaning results of stubborn stains.
2. Clean the appliance with a moist cloth and some detergent.
3. At the end rub the appliance dry with a clean cloth.
The cooktop deactivates.
The residual heat indicator does not come on.
The sensor elds become hot.
comes on
comes on
and number comes on
comes on
Red rings, limescale or water rings, shiny
metallic or other discolouration, scratches/
shadows, bubbles or other miscellaneous
marks or stains on ceramic glass cooktop
surface.
An object has been placed on the
The cooking zone is not hot because it operated only for a short time. If the cooking zone is hot, contact our Customer
Care team.
The cookware is too large or you put it too near to the controls. Put large cookware on the rear cooking zones if it is
necessary.
The Automatic Switch O is in operation. Deactivate the appliance and activate it again.
• No cookware on the cooking zone. Put cookware on the cooking zone.
• Not correct cookware. Use the correct cookware.
• The diameter of the bottom of the cookware is too small for the cooking zone. Move cookware to a smaller
cooking zone.
There is an error in the appliance. Disconnect the appliance from the electrical supply for some time. Disconnect the
fuse from the electrical system of the house. Connect again. If
The Automatic Switch O operatres when the cookware on the appliance boils dry. Deactivate the appliance.
Remove the hot cookware. After approximately 30 seconds, activate the cooking zone again.
from the display but the residual heat indicator will be shown until the cookware and appliance has suciently
cooled down. Refer to the Cookware section for correct cooking temperatures.
Cooktop surface has not been cleaned correctly. Cleaning/maintenance of the cooktop surface is not covered
under warranty. If a service call is placed to clean the cooktop you will be charged for the visit. Use ceramic glass
cleaning agent and sealing agent for best cleaning results of stubborn stains.
button. Remove the object from the sensor eld.
comes on again, contact our Customer Care team.
will disappear
Pitting of ceramic glass surface.
The heat setting changes between two levels. The power management is activated. Refer to ‘Power management’
comes on
If you tried the above solutions and cannot repair the problem,
speak to your dealer or our Customer Care team. Give
the data from the rating plate, three digit letter code for the
ceramic glass (it is in the corner of the glass surface) and an
Spills of liquid with high sugar content. These types of spills must be removed immediately with a special
scraper for the glass. If not permanent damage to the cooktop glass can occur which is not covered under
warranty.
The Child Safety Lock device or the Lock function operates. Refer to chapter ‘Operating instructions’.
appliance correctly. If not the servicing by a customer service
technician or dealer will not be free of charge, also during the
warranty period. The instructions about the customer service
and conditions of guarantee are in the guarantee booklet.
error message that comes on. Make sure, you operated the
14 CARE AND CLEANING Induction Cooktops
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE AND REMEDY REMEDY
You cannot activate or operate the hob. The hob is not connected to an electrical supply
or it is connected incorrectly.
Check if the hob is correctly connected to
the electrical supply. Refer to the connection
diagram.
The fuse is blown. Make sure that the fuse is the cause of the
You do not set the heat setting for 10 seconds. Activate the hob again and set the heat setting
You touched 2 or more sensor fields at the same
time.
There is water or fat stains on the control panel. Clean the control panel.
An acoustic signal sounds and the hob
deactivates. An acoustic signal sounds when the
hob is deactivated.
The hob deactivates. You put something on the sensor field. Remove the object from the sensor field.
Residual heat indicator does not come on. The zone is not hot be cause it operated only
Hob²Hood does not work. You covered the control panel. Remove the object from the control panel.
Automatic Heat Up does not operate. The zone is hot. Let the zone become sufficiently cool.
You put something on one or more sensor fields. Remove the object from the sensor fields.
for a short time or the sensor is damaged.
You use a very tall pot which blocks the signal. Use a smaller pot, change the cooking zone or
The highest heat setting is set. The highest heat setting has the same power as
malfunction. If the fuse is blown again and
again, contact a xqualified electrician.
in less than 10 seconds.
Touch only one sensor field.
If the zone operated sufficiently long to be hot,
speak to an Authorised Service Centre.
operate the hood manually.
the function.
The heat setting changes between two levels. Power management operates. Refer to "Daily use".
The sensor fields become hot. The cookware is too large or you put it too near
There is no sound when you touch the panel
sensor fields.
comes on.
comes on.
and appear alternately
and a number come on.
to the controls.
The sounds are deactivated. Activate the sounds. Refer to "Daily use".
Child Safety Device or Lock operates. Refer to "Daily use".
There is no cookware on the zone. Put cookware on the zone.
The cookware is unsuitable. Use suitable cookware. Refer to "Hints and tips".
The diameter of the bottom of the cookware is
too small for the zone.
The power is too low due to unsuitable
cookware or an empty pot.
There is an error in the hob. Deactivate the hob and activate it again
Put large cookware on the rear zones, if
possible.
Use cookware with correct dimensions. Refer to
"Technical data".
"Use the appropriate type of cookware. Refer to
"Hints and Tips" and "Technical Data".
Do not activate any zone with an empty pot on
it."
after 30 seconds. If
disconnect the hob from the electrical supply.
After 30 seconds, connect the hob again. If
the problem continues, speak to an Authorised
Service Centre.
comes on again,
You can hear a constant beep noise. The electrical connection is incorrect. Disconnect the hob from the electrical supply.
Ask a qualified electrician to check the
installation.
Induction Cooktops TROUBLESHOOTING 15
environmental concerns
220 - 240 V AC
ENVIRONMENTAL TIPS
The symbol
that this product may not be treated as household waste.
Instead it should be taken to the appropriate collection point
for the recycling of electrical and electronic equipment.
By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment
and human health, which could otherwise be caused by
inappropriate waste handling of this product.
For more detailed information about recycling of this product,
please contact your local council, your household waste
disposal service or the shop where you purchased the product.
environmental tips
Packaging material
The packaging materials are friendly to the environment and
can be recycled. The plastic components are identied by
marking: >PE<,>PS<, etc. Discard the packaging materials as
household waste at the waste disposal.
on the product or on its packaging indicates
16 Induction Cooktops ENVIRONMENTAL CONCERNS
notes
notes
Warranty
CWCook_Warr_Oct19
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: BUILT-IN OVENS, COOKTOPS AND
FREESTANDING COOKERS
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should there be a manufacturing defect in your
Appliance. This warranty is in addition to other rights you may have
under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Chef’ and ‘Westinghouse’ are brands controlled by Electrolux Home
Products Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN
51 004 762 341 in respect of Appliances purchased in Australia and
Electrolux (NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess
Road, Mount Wellington, in respect of Appliances purchased in New
Zealand;
(e) ‘WarrantyPeriod’meanstheperiodspeciedinclause3ofthis
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any nonexcludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the
Appliance.
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy
oeredforavalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation will
be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:
(a) lightglobes,batteries,ltersorsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnotaecttheoperationofthe
Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
‘Acceptable quality’ and ‘major failure’ have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to the provisions of the Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading Act. Where the Appliance was
purchased in New Zealand for commercial purposes the Consumer
Guarantee Act does not apply.
11.Condentiality: You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
Important Notice
AUSTRALIA
NEW ZEALAND
ortondtheaddressofyournearest
FOR SERVICE
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
LIKE TO KNOW MORE?
Contact us if you need more help
Australia
phone: ............................................................... 13 13 49
email: ................................ customercare@electrolux.com.au
website: .......................................................... chef.com.au
WE ARE PART OF THE ELECTROLUX FAMILY.
TO ADD A TOUCH OF PROFESSIONAL INSPIRATION
TO YOUR HOME, VISIT ELECTROLUX.COM
© 2020 Electrolux Home Products Pty Ltd.
ABN 51 004 762 341
ANC : A19136406 Rev.A
C_MAN_Induction_Nov20
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