Checkpoint Systems EVOLVEM Users Manual

Checkpoint Systems, Inc.

101 Wolf Drive, P.O. Box 188
Thorofare, New Jersey 08086

800 257 5540 Toll Free
856 848 1800 Phone
856 848 0937 Fax
www.checkpointsystems.com

RF-EAS System User’s Guide

INSIDE FRONT

INSIDE BACK

FCC Regulatory Compliance Statement

Checkpoint Systems, Inc. offers certain Electronic Article Surveillance (EAS) products that have been FCC
certified or verified to 47 CFR Part 15, Subparts B/C and/or 47 CFR Part 18. Appropriately, one of the following
labels will apply to the approval:

Equipment Safety Compliance Statement

Checkpoint’s Electronic Article Surveillance (EAS) products have been designed for safeness during normal
use and, where applicable, certain components of the system or accessory sub-assemblies have been
certified, listed, or recognized in accordance with one or more of the following safety standards; UL 1012,
UL 1037, UL 1310, UL 1950, CSA C22.2 No. 205, CSA C22.2 No. 220, CSA C22.2 No. 223, CSA C22.2 No. 950.
Additional approvals may be pending.

WARNING: Changes or modifications to Checkpoint’s EAS equipment not expressly approved by the party
responsible for assuring compliance could void the user’s authority to operate the equipment in a safe or
otherwise regulatory compliant manner.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.

- OR -

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

- OR -

NOTE: This equipment has been tested and found to comply with the limits for a miscellaneous type
ISM device, pursuant to part 18 of the FCC Rules. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio communications reception, which can be determined by turning the equipment off and on,
please contact Checkpoint Systems, Inc. at [phone] for further assistance.

Important Information To Our Users in North America

101 Wolf Drive, P.O. Box 188, Thorofare, New Jersey 08086
Telephone: [phone] • [phone]

CE Compliance Statement

Where applicable, Checkpoint Systems, Inc. offers certain Electronic Article Surveillance (EAS) products
that have CE Declarations of Conformity to Council Directive(s) EMC 89/336/EEC and LVD 73/23/EEC, as
amended by 92/31/EEC and 93/68/EEC.

System Electromagnetic Compatibility (EMC), has been tested and, in most cases, EC type examination
certified through a Notified Body using Competent Body laboratories in Europe, whereby, conformity is
declared to voluntary accepted European Telecommunications Standards Institute (ETSI) standards prETS
300 683 and I-ETS 300 330. In other cases, conformity is declared to the generic emission and immunity
standards EN 50081-1 / EN 55022 and EN 50082-1.

In some countries, national type approval licensing may be required in addition to CE compliance; hence
certain countries have voluntarily accepted the I-ETS 300 330 as the test method standard until further
regulatory harmonization develops within Europe. Additional type approvals may be pending.

Equipment Safety Compliance Statement

Checkpoint’s Electronic Article Surveillance (EAS) products have been designed for safeness during
normal use and, where applicable, certain components of the system or accessory sub-assemblies have
been declared safe according to the European Low Voltage Directive (LVD) by being certified, listed, or
recognized in accordance with one or more of the following European safety standards; EN 60950
(Amendments 1 & 2), EN60742. Additional approvals may be pending.

WARNING: Changes or modifications to Checkpoint’s EAS equipment not expressly approved by the party
responsible for assuring compliance could void the user’s authority to operate the equipment in a safe or
otherwise regulatory compliant manner.

NOTE: Certain Checkpoint EAS equipment has been tested and found to conform with the CE emission
and immunity requirements in Europe. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Under unusual circumstances, interference
from external sources may temporarily degrade the system performance. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment experiences
frequent interference from external sources or does cause harmful interference to radio
communications reception, which can be determined by turning the equipment off and on, please
contact a Checkpoint representative for further assistance.

Important Information To Our Users in Europe

RF-EAS SYSTEM USER’S GUIDE

Introduction to Radio Frequency Electronic Article Surveillance ........................................................1

System Components..................................................................................................................................2-4

Tagging ......................................................................................................................................................5-11

Checkout Procedures ...........................................................................................................................12-13

Testing Procedures.....................................................................................................................................14

Troubleshooting .....................................................................................................................................15-16

Equipment Care ...........................................................................................................................................17

Customer Service Procedures ............................................................................................................18-19

Alarm Log......................................................................................................................................................20

Points to Remember....................................................................................................................................21

Ordering Tags/Customer Returns .............................................................................................................22

TABLE OF CONTENTS

INTRODUCTION

1

The Checkpoint system is composed of sensing pedestals, some that transmit a frequency signal and others that
receive the signal. When a Checkpoint tag passes between the transmitter and receiver, an alarm sounds. This
alerts store personnel that store items are leaving the premises with a live Checkpoint tag. Often, the very
presence of the pedestals will be enough to deter a potential shoplifter.

Merchandise in the store is tagged with Checkpoint tags or labels. During a normal transaction, the cashier will
pass the merchandise over a deactivation field, usually a Counterpoint

®

Pad or scanner integrated with deactivation
electronics. This deactivation field turns off the signal contained in the tag. Customers may now exit the store
without causing the system to alarm. For those stores using hard tags to protect clothing or other soft goods, the
tag is removed at the point of sale so that the customer may exit the store without alarming the system.

Checkpoint minimizes the opportunity for shoplifters to successfully steal merchandise. In addition to the physical
deterrence the sensing pedestals provide, Checkpoint tags and labels offer hidden protection. Because
Checkpoint offers such a wide variety of tags, shoppers are often unaware that merchandise is protected
against shoplifting. This way, shoplifters cannot leave the store premises with merchandise that has not been
properly paid for. In conclusion, the Checkpoint systems provide:

• Deterrence

- the pedestals’ presence discourages shoplifting attempts by customers,

vendors, and employees

• Protection

- provided by the Checkpoint system, tags, and program

• Detection

- reinforces the risk of shoplifting while searching for non-deactivated/

non-detuned “live” disposable tags or non-removed hard tags

INTRODUCTION TO RADIO FREQUENCY ELECTRONIC ARTICLE SURVEILLANCE (RF-EAS)

SYSTEM COMPONENTS

SENSING PEDESTALS | DEACTIVATION | TAGS & LABELS | ACCESSORIES

QS4000XT

TM

ABS plastic frames

QS2000

®

Chrome with thermoplastic

base and crossovers

Liberty QX

TM

Plastic frame with

stainless steel endcaps

Liberty PX

TM

Fiber-enforced

plastic frame

Signature

®

Wood frames

Liberty GX

TM

Clear acrylic with

textured gray inlay

Strata EX

®

Wood frames

Strata SX

®

Clear acrylic with

textured gray inlay

Strata WX

®

Weatherized design for

garden and home centers

SENSING PEDESTALS

The EAS Pedestal sends a radio signal into the intended detection area. If that signal detects a Checkpoint tag, an
alarm will sound.

2