Power Linking ......................................................................................................................................... 7
Contact Us ........................................................................................................................21
Page 2 of 21 6SPOT™ Quad IRC User Manual Rev. 1
What Is
Unpacking
Instructions
product immediately and check the container to make sure all the
If the box or the contents (the product and included accessories) appear damaged from
For other issues, such as missing components or parts, damage not related to shipping, or
Text
Convention
Meaning
1—512
A range of values
50/60
A set of values of which only one can be chosen
Settings
A menu option not to be modified
Menu > Settings
A sequence of menu options to be followed
<ENTER>
A key to be pressed on the product’s control panel
ON
A value to be entered or selected
Symbols
Critical installation, configuration, or operation information. Not
damage to the product, or cause harm to the operator.
Disclaimer
The information and specifications contained in this document are subject to change
assumes no responsibility or liability for any errors or omissions
1.BEFORE YOU BEGIN
Included
Claims
Conventions
• 6SPOT™ Quad IRC
• Power Cord
• 2 L-Brackets
Carefully unpack the
parts are in the package and are in good condition.
shipping, or show signs of mishandling, notify the carrier immediately, not Chauvet. Failure
to report damage to the carrier immediately may inv alidate y our claim. In addition, keep the
box and contents for inspection.
concealed damage, file a claim with Chauvet within 7 days of delivery.
Symbol Meaning
following these instructions may make the product not work, cause
• Carrying Bag
• Warranty Card
• Quick Reference Guide
Important installation or configuration information. The product
may not function correctly if this information is not used.
Useful information.
without notice. Chauvet
that may appear in this manual. Chauvet reserves the right to update the existing
document or to create a new document to correct any er rors o r omissions .
You can download the latest version of this docume nt f rom www.chauvetlighting.com.
Electronically published by Chauvet in the United States of America.
Author Date Editor Updated
R. Isenstadt 03/24/15 A. Leon 04/14/15
6SPOT™ Quad IRC User Manual Rev. 1 Page 3 of 21
Product at a
x
P
x
P
P
P
P
x
P
Safety Notes
Do not touch the product’s housing when operating because it may be very hot.
completely disconnect the product from power via breaker or by unplugging it.
Glance
Use on Dimmer
Outdoor Use
Sound-Active
DMX
Master/Slave
Please read the following Safety Notes carefully before working with the product. The
Notes include important safety information about instal lation, usage, and maintenance.
• Always connect the product to a grounded circuit to avoid the risk of electrocution.
• Always disconnect the product from the power source before cleaning or replacing
the fuse.
• Avoid direct eye exposure to the light source while the product is on.
• Make sure the power cord is not crimped or damaged.
• Never disconnect the product from power cord by pulling or tugging on the cord.
• If mounting the product overhead, make sure there is adequate support for the
product’s weight, and always secure to a fastening device using a safety cable.
• Make sure there are no flammable materials close to the product when operating.
•
• The product is not intended for permanent installation.
• Always make sure that the voltage of the outlet to which you are connecting the
product is within the range stated on the decal or rear panel of the product.
•The product is for indoor use only! (IP20) To prevent risk of fire or shock, do not
expose the product to rain or moisture.
•Always install the product in a location with adequate ventilation, at least 20 in
(50 cm) from adjacent surfaces.
• Be sure that no ventilation slots on the product’s housing are blocked.
• Never connect the product to a dimmer or rheostat.
• Make sure to replace the fuse with another of the same type and rating.
• Never carry the product from the power cord or any moving part. Always use the
hanging/mounting bracket.
•The maximum ambient temperature (Ta) is 104 °F (40 °C). Do not operate the
product at higher temperatures.
• In the event of a serious operating problem, stop using the product immediately.
• Never try to repair the product. Repairs carried out by unskilled people can lead to
damage or malfunction. Please contact the nearest authorized technical assistance
center.
•To eliminate unnecessary wear and improve its lifespan, during periods of non-use
Auto Programs
Auto-ranging Power Supply
Replaceable Fuse
User-Serviceable
•Keep this User Manual for future use. If you sell the product to someone else, b e
sure that they also receive this document.
Page 4 of 21 6SPOT™ Quad IRC User Manual Rev. 1
2.INTRODUCTION
Product Overview
DMX In/Out
Power In
Microphone
Tripod Adjustment
Knob
Power Out
Safety Cable
Pass-through
Fuse
Holder
Display
Menu
Buttons
Adjustment
Knobs
Back Panel View
Adjustment
Knob
IR Sensor
Mounting
Brackets
Front View
6SPOT™ Quad IRC User Manual Rev. 1 Page 5 of 21
Product Dimensions
10.8 in
3.9 in
276 mm
37.25 in
946 mm
100 mm
Page 6 of 21 6SPOT™ Quad IRC User Manual Rev. 1
AC Power
ranging power supply and it can work with an input
power
circuit breaker, power outlet, and wiring), use the current value listed on the
’s specifications chart. The
(circuit breaker or fuse). Make
has an appropriate electrical ground to avoid the risk of
Fuse
outlet located in the back of the unit.
s on 120 VAC or up to
in other markets, you must consult with the local
1st Product
2nd Product
3rd Product
Additional
Products
Installed fuse
(held by plastic clip)
Spare fuse holder
(inside safety cap)
Safety cap
3.SETUP
Replacement
The 6SPOT™ Quad IRC has an autovoltage range of 100 to 240 VAC, 50/60 Hz. To determine the product’s
requirements (
label affixed to the product’s back panel, or refer to the product
listed current rating indicates the product’s aver age c urrent dra w under normal conditions.
• Always connect the product to a protected circuit
sure the product
electrocution or fire.
• To eliminate unnecessary wear and improve its lifespan, during periods of non-use
completely disconnect the product from power via breaker or by unplugging it.
Never connect the product to a rheostat (variable resistor) or dimmer circuit, even if
the rheostat or dimmer channel serves o nly as a 0 t o 100% switch.
1. Wedge the tip of a flat-head screwdriver into the slot of the fuse holder.
2. Pry the fuse holder out of the housing.
3. Remove the blown fuse from the holder and replace with a fuse of the ex act same ty pe
and rating.
4. Insert the fuse holder back in place and reconnect power.
Disconnect the product from the power outlet before replacing the fuse.
Power Linking
The product provides power linking via the Edison
Please see the diagram below for further explanation.
Power Linking
Diagram
You can power link up to 9 6SPOT™ Quad IRC unit
18 6SPOT™ Quad IRC units on 230 VAC.
The power linking diagram corresponds to the North American version of the
product ONLY! If using the product
Chauvet distributor as power linking connectors and requirements may differ in your
country or region.
6SPOT™ Quad IRC User Manual Rev. 1 Page 7 of 21
Mounting
, read and follow the safety recommendations indicated in the
may be mounted in any position; however, make sure adequate
of appropriate weight
power
knobs allow for directional adjustment when aiming the
M12 Threaded
Holes
Tripod or Speaker
Mounting Clamps
from Chauvet)
Before mounting the product
Safety Notes.
Orientation
Rigging
Mounting Diagram
The 6SPOT™ Quad IRC
ventilation is provided around the product.
•Before deciding on a location for the product, always make sure there is easy access
to the product for maintenance and progr amming pur pose s.
•Make sure that the structure onto which you are mounting the product can support the
product’s weight. See the T echnical Specif icationsfor weight information.
•When mounting the product overhead, always use a safety cable. Mount the product
securely to a rigging point, whether an elev ated plat form or a truss.
•When rigging the product onto a truss, use a mounting clamp
capacity.
•When power linking multiple products, mount the products close enough for
linking cables to reach.
•The bracket adjustment
product to the desired angle. Only loosen or tighten the bracket knobs manually.
Using tools could damage the knobs.
Safety Cable
(such as CH-05 from Chauvet)
(such as the CLP-15N
Stand Insertion
Page 8 of 21 6SPOT™ Quad IRC User Manual Rev. 1
Control Panel
Operation
<ENTER>
Menu Map
Mode
Programming Steps
Description
4-CH
10CH
28CH
Static Color Mode
C--
C 1–C 15
Selects 1 of 15 static colors
Auto Program Mode
P--
P 1–P 10
Selects 1 of 10 auto program
Program Speed
S--
S 1–S100
Sets auto program speed (slow to fast)
Sound-Active Mode
Snd
Selects Sound-Active mode
Sound Sensitivity
SenS
u 0–u100
Sets the sound sensitivity
r 0–r255
Red (0–100%)
g 0–g255
Green (0–100%)
b 0–b255
Blue (0–100%)
w 0–w255
White (0–100%)
ON
OFF
DMX Linking
works with a DMX controller. Information about DMX is in the
Configuration
DMX Personality
starting DMX address, always consider the number of DMX channels the
choose a starting address that is too high, you could
which defines the highest
4.OPERATION
To access the control panel functions, use the four buttons located underneath the display.
Please refer to the Product Overviewto see the button locations on the control panel.
Button Function
<MENU>
<UP>
<DOWN>
Press to find an operation mode or to back out of the current menu
option
Press to scroll up the list of options or to find a higher value
Press to scroll down the list of options or to find a lower value
Press to activate a menu option or a selected value
(DMX)
and Starting
Address
DMX Mode
Custom Color Mixing
Mode
Infrared Mode SET
d 1–d512
U--
Selects the DMX Personality and the DMX
starting address
Turns infrared on or off
The 6SPOT™ Quad IRC
CHAUVET® DMX Primer, which is available from the Chauvet website
Set the product in DMX mode to control w it h a DMX controller.
1. Connect the product to a suitable power outlet.
2. Connect a DMX cable from the DMX output of the DMX controller to the DMX input
socket on the product.
When selecting a
selected DMX mode uses. If you
restrict the access to some of the product’s channels.
The 6SPOT™ Quad IRC uses up to 28 DMX channels,
configurable address to 485.
If you are not familiar with the DMX protocol, download the DMX Primer from
www.chauvetlighting.com.
To select the starting address, do the follow ing:
1. Press <MENU> repeatedly until 4-CH, 10CH, or 28CH shows on the display.
2. Press <ENTER> when the desired personality is selected, and d 1–d512 will show on
the display.
3. Use <UP> or <DOWN> to select the starting address.
4. Press <ENTER>.
6SPOT™ Quad IRC User Manual Rev. 1 Page 9 of 21
DMX Channel Assignments and Values
IRC Zones for
28CH
1
Red 1
000ó255
0–100%
2
Green 1
000ó255
0–100%
3
Blue 1
000ó255
0–100%
4
White 1
000ó255
0–100%
5
Red 2
000ó255
0–100%
6
Green 2
000ó255
0–100%
7
Blue 2
000ó255
0–100%
8
White 2
000ó255
0–100%
9
Red 3
000ó255
0–100%
10
Green 3
000ó255
0–100%
11
Blue 3
000ó255
0–100%
12
White 3
000ó255
0–100%
13
Red 4
000ó255
0–100%
14
Green 4
000ó255
0–100%
15
Blue 4
000ó255
0–100%
16
White 4
000ó255
0–100%
17
Red 5
000ó255
0–100%
18
Green 5
000ó255
0–100%
19
Blue 5
000ó255
0–100%
20
White 5
000ó255
0–100%
21
Red 6
000ó255
0–100%
22
Green 6
000ó255
0–100%
23
Blue 6
000ó255
0–100%
24
White 6
000ó255
0–100%
6SPOT™ Quad
DMX Control
1
2 3 4
5
6
Channel Function Value Percent/Setting
Page 10 of 21 6SPOT™ Quad IRC User Manual Rev. 1
CH
(cont.)
011ó032
Auto 1
033ó054
Auto 2
055ó076
Auto 3
077ó098
Auto 4
121ó142
Auto 6
143ó164
Auto 7
165ó186
Auto 8
187ó208
Auto 9
231ó250
Auto 0 (runs Auto 1–10)
251ó255
Sound-Active
Controls auto program speed (slow to fast), or
251–255
27
Dimmer
000ó255
0–100%
28
Shutter
0–100%
10CH
011ó027
Red 028ó044
Green 045ó061
Blue 062ó078
White 079ó095
Green + Blue
096ó113
Red + Blue
114ó130
Red + Green
131ó146
Red + Green + Blue
147ó163
Red+ White
164ó180
Green + White
181ó197
Blue + White
198ó214
Red + Green + White
215ó231
Red + Blue + White
232ó248
Green + Blue + White
249ó255
Red + Green + Blue + White
28
Channel Function Value Percent/Setting
No function
sound sensitivity when CH. 25 is
25
Auto Programs
26
Speed/Sensitivity
000ó010
099ó120 Auto 5
209ó230 Auto 10
000ó255
000ó255
Channel Function Value Percent/Setting
000ó010
1
Zone 1
No function
6SPOT™ Quad IRC User Manual Rev. 1 Page 11 of 21
10CH
(cont.)
000ó010
No function
011ó027
Red
028ó044
Green
045ó061
Blue 062ó078
White
096ó113
Red + Blue
114ó130
Red + Green
131ó146
Red + Green + Blue
147ó163
Red+ White
181ó197
Blue + White
198ó214
Red + Green + White
215ó231
Red + Blue + White
232ó248
Green + Blue + White
249ó255
Red + Green + Blue + White
000ó010
No function
011ó027
Red
028ó044
Green
045ó061
Blue
079ó095
Green + Blue
096ó113
Red + Blue
114ó130
Red + Green
131ó146
Red + Green + Blue
164ó180
Green + White
181ó197
Blue + White
198ó214
Red + Green + White
215ó231
Red + Blue + White
232ó248
Green + Blue + White
249ó255
Red + Green + Blue + White
Channel Function Value Percent/Setting
079ó095 Green + Blue
2
Zone 2
164ó180 Green + White
062ó078 White
3
Zone 3
147ó163 Red+ White
Page 12 of 21 6SPOT™ Quad IRC User Manual Rev. 1
10CH
(cont.)
000ó010
No function
011ó027
Red
028ó044
Green
045ó061
Blue 062ó078
White
096ó113
Red + Blue
114ó130
Red + Green
131ó146
Red + Green + Blue
147ó163
Red+ White
181ó197
Blue + White
198ó214
Red + Green + White
215ó231
Red + Blue + White
232ó248
Green + Blue + White
249ó255
Red + Green + Blue + White
000ó010
No function
011ó027
Red
028ó044
Green
045ó061
Blue
079ó095
Green + Blue
096ó113
Red + Blue
114ó130
Red + Green
131ó146
Red + Green + Blue
164ó180
Green + White
181ó197
Blue + White
198ó214
Red + Green + White
215ó231
Red + Blue + White
232ó248
Green + Blue + White
249ó255
Red + Green + Blue + White
Channel Function Value Percent/Setting
079ó095 Green + Blue
4 Zone 4
164ó180 Green + White
062ó078 White
5
Zone 5
147ó163 Red+ White
6SPOT™ Quad IRC User Manual Rev. 1 Page 13 of 21
10CH
(cont.)
No function
011ó027
Red
028ó044
Green
045ó061
Blue 062ó078
White
096ó113
Red + Blue
114ó130
Red + Green
131ó146
Red + Green + Blue
147ó163
Red+ White
181ó197
Blue + White
198ó214
Red + Green + White
215ó231
Red + Blue + White
232ó248
Green + Blue + White
249ó255
Red + Green + Blue + White
000ó010
No function
011ó255
1–30 Hz, slow to fast
000ó010
No function
011ó032
Auto 1
055ó076
Auto 3
077ó098
Auto 4
099ó120
Auto 5
121ó142
Auto 6
165ó186
Auto 8
187ó208
Auto 9
209ó230
Auto 10
231ó250
Auto 0 (runs Auto 1–10)
251ó255
Sound-Active
Controls auto program speed (slow to fast), or
sound sensitivity when CH. 8 is 251–255
10
Dimmer
0–100%
4-CH
1
Red
0–100%
Green
Blue
4
White
000ó255
0–100%
Channel Function Value Percent/Setting
000ó010
079ó095 Green + Blue
6 Zone 6
164ó180 Green + White
7
Strobe
033ó054 Auto 2
8
Auto Programs
143ó164 Auto 7
9
Speed
000ó255
000ó255
Channel Function Value Percent/Setting
000ó255
2
3
000ó255
000ó255
0–100%
0–100%
Page 14 of 21 6SPOT™ Quad IRC User Manual Rev. 1
Configuration
(Standalone)
to a DMX string
s in standalone mode may transmit DMX
Custom Color
Static Color Mode
Auto Program
Mode
Program Speed
Sound-Active
Mode
Set the product in one of the standalone mo des to c ont rol without a DMX controller.
•Connect the product to a suitable power outlet.
Never connect a product that is operating in any standalone mode
connected to a DMX controller. Product
signals that could interfere with the DMX signals from the controller.
To run the 6SPOT™ Quad IRC in static-c olor mode, fo llow the instructions below:
1. Press <MENU> repeatedly until C-- shows on the display.
2. Press <ENTER> and C 1–C15 will show on the display.
3. Use <UP> or <DOWN> to select the desired color.
4. Press <ENTER>.
To run the 6SPOT™ Quad IRC in automatic mode, follow the instructions below:
1. Press <MENU> repeatedly until P-- shows on the display.
2. Press <ENTER> and P 1–P10 will show on the display.
3. Use <UP> or <DOWN> to select the desired program.
4. Press <ENTER>.
To adjust the auto program speed, follow the instructions below:
1. Press <MENU> repeatedly until S-- shows on the display.
2. Press <UP> or <DOWN> and S 1–S100 will show on the display.
3. Use <UP> or <DOWN> to increase or decrease the program speed.
4. Press <ENTER> at the desired speed to set it and return to Auto Program mode.
To run the 6SPOT™ Quad IRC in sound-activ e mode, do the f ollowing:
1. Press <MENU> repeatedly until Snd shows on the display.
2. Press <ENTER>.
The product will only respond to low frequencies of music (bass and drums).
6SPOT™ Quad IRC User Manual Rev. 1 Page 15 of 21
Sound Sensitivity
Mixing Mode
To adjust the sound sensitivity, follow the instructions be low:
1. Press <MENU> repeatedly until SenS shows on the display.
2. Press <UP> or <DOWN> and u 1–u100 will show on the display.
3. Use <UP> or <DOWN> to increase or decrease the sound sensitivity.
4. Press <ENTER> when the product responds to the beat of the music to set t he
sensitivity and return to Sound-Active mode.
To custom mix a color, follow the instructio ns below :
1. Press <MENU> repeatedly until U-- shows on the display.
2. Press <ENTER> and one of the following will show on the display:
• rxxx (red, 0-255)
• gxxx (green, 0-255)
• bxxx (blue, 0-255)
• wxxx (white, 0-255)
3. Press <ENTER> to cycle through the color settings
4. Use <UP> or <DOWN> to increase or decrease the selected color value.
NOTE: Selecting 0 will turn the color off.
5. Repeat steps 3 and 4 until you have your desired color.
6 Infrared
6 infrared remote control from
IRC-6 Operation
Be sure the IRC-6 remote is pointing directly at the product and there is nothing in
<0> - White
<4> - Green
<5> - Cyan
<6> - Blue
<7> - Magenta
<8> - Pink
<9> - Amber
The IRC-6 will not respond to any inputs when Black Out is activated. If the remote
does not respond when a button is pressed, try pressing <BLACK OUT>. You may
IRC-
Remote Control
The 6SPOT™ Quad IRC is compatible with the IRCChauvet.
To run the 6SPOT™ Quad IRC in Infrared mode, do t he following:
1. Press <MENU> repeatedly until SET shows on the display.
2. Press <ENTER>.
3. Use <UP> or <DOWN> to select either:
ON to set the product to respond to the IRC-6 remote.
•
OFF to set the product to not respond to the IRC -6 remote.
•
4. Press <ENTER>.
between the remote and the product.
The following buttons function w ith this product:
• <BLACK OUT> - Turns LEDs on/off
• <STROBE> - Activates Strobe
• <AUTO> - Activates Auto Program mode, P 1–P 10
• <SPEED> - Activates speed control in auto progr am mode
NOTE: For strobe speed, do not press the speed button
• <SOUND> - Activates Sound mode
• <SENSITIVITY> - Activates sensitivity control in sound-active mode
• <MANUAL> - Activates Custom Color Mixing mode
• <R> - Selects red to be increased or decreased
• <G> - Selects green to be increased or decreas ed
• <B> - Selects blue to be increased or decreased
• <W> - Selects white to be increased or decreased
• <+> - Increases selected value or strobe speed
• <-> - Decreases selected value or strobe speed
• Number Buttons:
<1> - Red
<2> - Orange
<3> - Yellow
•All other buttons have no fun ct ion w ith this produ ct
have inadvertently activated Black Out.
Page 16 of 21 6SPOT™ Quad IRC User Manual Rev. 1
Master/Slave
(the master) to control the
(the slaves) without the need of a
ce set
Never connect a DMX controller to a DMX string configured for Master/Slave
The Master/Slave mode allows a single 6SPOT™ Quad IRC
Mode
actions of one or more 6SPOT™ Quad IRC products
DMX controller. The master will be set to operate in either Custom or Sound-Active mode,
or an auto program, while the slave units will be set to operate in Slave mode. On
and connected, the slaves will operate in unison with the master unit.
Configure the units as indicated below.
Slave units:
1. Press <MENU> repeatedly until one of the DMX modes show s on the display.
2. Press <ENTER> and d 1–d51 will show on the display.
3. Use <UP> or <DOWN> to set the DMX address to d 1.
4. Connect the DMX input of the first slave unit to the DMX output of the master.
5. Connect the DMX input of the subsequent slaves to the DMX output of the previous
slave.
6. Finish setting and connecting all the slaves.
Master unit:
1. Set the master to operate in Custom, Auto, or Sound mode.
2. Make the master unit the first unit in the daisy chain.
• Configure all the slave units before connecting the master to the daisy chain.
•
operation because the controller may interfere with the signals from the master .
•Do not connect more than 31 slaves to the master.
6SPOT™ Quad IRC User Manual Rev. 1 Page 17 of 21
Product
up reduces light output performance and can cause overheating. This can lead
mechanical wear. To maintain optimum
s at least twice a month.
er, be aware that usage and environmental conditions could be contributing factors
5.MAINTENANCE
Dust build-
Maintenance
to reduction of the light source’s life and/or
performance and minimize wear, clean your lighting product
Howev
to increase the cleaning frequency.
To clean the product, follow the instructions below:
1. Unplug the product from power.
2. Wait until the product is at room temperature.
3. Use a vacuum (or dry compressed air) and a soft brush to remove dust
collected on the external surface/vents.
4. Clean all transparent surfaces with a mild soap solution, ammonia-free glass
cleaner, or isopropyl alcohol.
5. Apply the solution directly to a soft, lint free cotton cloth or a lens cleaning
tissue.
6. Softly drag any dirt or grime to the outside of the transparent surfa ce.
7. Gently polish the transparent s urfac es until they are free of haze and lint.
Always dry the transparent surfaces carefully af ter cleaning them.
Page 18 of 21 6SPOT™ Quad IRC User Manual Rev. 1
Dimensions and
Length
Width
Height
Weight
37.25 in (946 mm)
3.9 in (100 mm)
10.8 in (276 mm)
11.6 lb (5.3 kg)
Note: Dimensions in inches rounded to the nearest decimal digit.
Power
Power Supply Type
Range
Voltage Selection
Switching (internal)
100 to 240 VAC, 50/60 Hz
Auto-ranging
Parameter
120 V, 60 Hz
230 V, 50 Hz
Consumption
55 W
54 W
Operating Current
0.8 A
0.4 A
Power linking current (units)
8 A (9 units)
8 A (18 units)
Fuse
T 1 A, 250 V
T 1 A, 250 V
Power I/O
U.S./Worldwide
UK/Europe
Power input connector
IEC
IEC
Power output connector
Edison
IEC
Power Cord plug
Edison (U.S.)
Local plug
Light Source
Type
Power
Lifespan
LED
6.3 W
50,000 hours
Color
Quantity
Current
Quad-color RGBW
6
2 A
Photometrics
Parameter
Beam angle
15°
Strobe Rate
0 to 33 Hz
Illuminance
483 lux @ 2m (per pod)
Thermal
Maximum External Temp.
Cooling System
104 °F (40 °C)
Convection
DMX
I/O Connectors
Channel Range
3-pin XLR
4, 10 or 28
Ordering
Product Name
Item Code
UPC Number
6SPOT™ Quad IRC
03030870
781462212186
6.TECHNICAL SPECIFICATIONS
Weight
6SPOT™ Quad IRC User Manual Rev. 1 Page 19 of 21
R
In case you need to get support or return a product:
If you are located outside the U.S., UK, Ireland, Mexico, or Benelux, contact your
products to them. Visit our website www.chauvetlighting.com for contact details.
Call the corresponding Chauvet Technical Support office and request a Return
without an RMA number.
Before sending the product, clearly write the following information on a piece of paper and
packaging will be your responsibility. FedEx packing or double-boxing are recommended.
ETURNS
• If you are located in the U.S., contact Chauvet World Headquarters (see Contact Us).
• If you are located in the UK or Ireland, contact Chauvet Europe Ltd. (see Contact Us).
• If you are located in Mexico, contact Chauvet Mexico (see Contact Us).
• If you are located in Benelux, contact Chauvet Europe BVBA (see Contact Us).
• If you are located in any other country, DO NOT contact Chauvet. Instead, contact
your local distributor. See www.chauvetlighting.com for distributors outside the U.S.,
UK, Ireland, Mexico, or Benelux.
distributor of record and follow their instructions on how to return Chauvet
Merchandise Authorization (RMA) number before shipping the product. Be prepared to
provide the model number, serial number, and a brief description of the cause for the
return.
Send the merchandise prepaid, in its original box, and with its original packing and
accessories. Chauvet will not issue call tags.
Clearly label the package with the RMA number. Chauvet will refuse any product returned
Write the RMA number on a properly affixed label. DO NOT write the RMA number
directly on the box.
place it inside the box:
• Your name
• Your address
• Your phone number
• RMA number
• A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
Chauvet reserves the right to use its own discretion to repair or replace returned
product(s).
Page 20 of 21 6SPOT™ Quad IRC User Manual Rev. 1
C
WORLD HEADQUARTERS - Chauvet
General Information
Toll free: (800) 762-1084
Technical Support
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UNITED KINGDOM AND IRELAND - Chauvet Europe Ltd.
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Technical Support
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General Information
Voice: +52 (728) 285-5000
Technical Support
CHAUVET EUROPE - Chauvet Europe BVBA
General Information
Voice: +32 9 388 93 97
Technical Support
contact your dealer. Follow their
instructions to request support or to return a product. Visit our website for contact details.
ONTACT US
Address: 5200 NW 108th Avenue
S unri se, FL 33351
Voice: (954) 577-4455
Fax: (954) 929-5560
Address: Unit 1C
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NG16 6NT
Voice: +44 (0)1773 511115
Address: Av. Santa Ana 30
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Lerma, Mexico C.P. 52000