Chauvet Vue 3.1 User Manual

Vue™ 3.1

Snapshot

Ok on Dimmer

Outdoor OK

Sound Activated

DMX512

Master/Slave

Autoswitching

Transformer

Replaceable Fuse

User Serviceable

Duty Cycle

USER MANUAL

Chauvet, 3000 N 29th Ct, Hollywood, FL 33020 U.S.A.

[phone] – [phone]

FAX [phone]

www.chauvetlighting.com

TABLE OF CONTENTS

1. Before You Begin ................................................................................................................................ 3

What is included ....................................................................................................................................... 3

Unpacking Instructions .............................................................................................................................. 3

AC Power ................................................................................................................................................. 3

Contact Us ................................................................................................................................................ 3

Safety Instructions .................................................................................................................................... 4

2. Introduction ......................................................................................................................................... 5

Features ................................................................................................................................................... 5

DMX Channel Summary ............................................................................................................................ 5

Product Overview...................................................................................................................................... 6

3. Setup ................................................................................................................................................... 7

Fuse Replacement .................................................................................................................................... 7

Fixture Linking .......................................................................................................................................... 7

Data Cabling ............................................................................................................................................. 7

DMX Data Cable ....................................................................................................................................... 7

Cable Connectors ..................................................................................................................................... 8

3-Pin to 5-Pin Conversion Chart ................................................................................................................ 8

Setting up a DMX Serial Data Link ............................................................................................................. 8

Stand-Alone/Master/Slave Fixture Linking .................................................................................................. 9

Mounting .................................................................................................................................................. 9

Orientation ................................................................................................................................................ 9

Rigging ..................................................................................................................................................... 9

4. Operating Instructions ...................................................................................................................... 10

Menu Functions ................................ ...................................................................................................... 10

Operation ............................................................................................................................................... 11

Stand-Alone Mode (Sound-Active, Auto Mode): ....................................................................................... 11

DMX Mode ................................ ............................................................................................................. 11

DMX Channel Values .............................................................................................................................. 12

LED Cluster Values ................................................................................................................................. 13

DMX Quick Reference Chart ................................................................................................................... 15

General Troubleshooting ......................................................................................................................... 16

Technical Support ................................................................................................................................... 17

5. Appendix ................................................................ ........................................................................... 17

DMX Primer ............................................................................................................................................ 17

General Maintenance .............................................................................................................................. 17

Returns Procedure .................................................................................................................................. 18

Claims ................................................................................................................................ .................... 18

Technical Specifications .......................................................................................................................... 19

Vue™ 3.1 User Manual 2 2008-12-31/14:01

1. BEFORE YOU BEGIN

What is included

 1 x Vue™ 3.1
 1 x Power Cord
 1 x Warranty Card
 1 x User Manual

Unpacking Instructions

Immediately upon receiving a fixture, carefully unpack the carton, check the contents to ensure that
all parts are present, and have been received in good condition. Notify the shipper immediately and
retain packing material for inspection if any parts appear damaged from shipping or the carton itself
shows signs of mishandling. Save the carton and all packing materials. In the event that a fixture
must be returned to the factory, it is important that the fixture be returned in the original factory box
and packing.

AC Power

This fixture has an auto-switching power supply that can accommodate a wide range of input
voltages. The only thing necessary to do before powering on the unit is to make sure the line voltage
you are applying is within the range of accepted voltages. This fixture will accommodate between
100V and 240V AC. All fixtures must be powered directly off a switched circuit and cannot be run off a
rheostat (variable resistor) or dimmer circuit, even if the rheostat or dimmer channel is used solely for
a 0% to 100% switch.

Contact Us

World Wide

General Information Chauvet Lighting

3000 North 29th Court
Hollywood, FL 33020
voice: 954.929.1115
fax: [phone]
toll free: 800.762.1084

Technical Support Chauvet Lighting

3000 North 29th Court
Hollywood, FL 33020
voice: 954.929.1115 (Press 4)
fax: [phone] (Attention: Service)

World Wide Web www.chauvetlighting.com

Vue™ 3.1 User Manual 3 2008-12-31/14:01

Safety Instructions

Please read these instructions carefully, which includes important
information about the installation, usage and maintenance of this
product.

Please keep this User Guide for future consultation. If you sell the unit to another user, be sure that

they also receive this instruction booklet.

Always make sure that you are connecting to the proper voltage, and that the line voltage you are

connecting to is not higher than that stated on the decal or rear panel of the fixture.
This product is intended for indoor use only!
To prevent risk of fire or shock, do not expose fixture to rain or moisture. Make sure there are no

flammable materials close to the unit while operating.
The unit must be installed in a location with adequate ventilation, at least 50cm (20in) from adjacent

surfaces. Be sure that no ventilation slots are blocked.
Always disconnect from power source before servicing or replacing lamp or fuse and be sure to

replace with same lamp source.
Secure fixture to fastening device using a safety chain. Never carry the fixture solely by its head. Use

its carrying handles.
Maximum ambient temperature (Ta) is 104°F (40°C). Do not operate fixture at temperatures higher

than this.
In the event of a serious operating problem, stop using the unit immediately. Never try to repair the

unit by yourself. Repairs carried out by unskilled people can lead to damage or malfunction. Please

contact the nearest authorized technical assistance center. Always use the same type spare parts.
Don’t connect the device to a dimmer pack.
Make sure the power cord is never crimped or damaged.
Never disconnect the power cord by pulling or tugging on the cord.
Avoid direct eye exposure to the light source while it is on.
Do not expose the front lens to direct sunlight. The sun’s rays can be magnified and can cause

permanent damage to the internal components.

Caution! There are no user serviceable parts inside the unit. Do not open the housing or

attempt any repairs yourself. In the unlikely event your unit may require service,

please contact CHAUVET at: 954-929-1115.

Vue™ 3.1 User Manual 4 2008-12-31/14:01

2. INTRODUCTION

CHANNEL

FUNCTION

1

Operating Mode

2

Cluster 1

3

Cluster 2

4

Cluster 3

5

Cluster 4

6

Cluster 5

7

Cluster 6

8

Cluster 7

9

Strobe/Program Speed

Features

9-channel DMX-512 LED moonflower
Blackout/static/strobe
Individual control of red, green and blue LEDs within each cluster (7 total)
Built-in automated programs via DMX
Built-in sound activated programs via DMX

ADDITIONAL FEATURES

Creates firework-like projections
Adjustable hanging bracket with slide rail
Additional power output: max 25 units @ 120V

DMX Channel Summary

Vue™ 3.1 User Manual 5 2008-12-31/14:01

Product Overview

Power
Output
Connector

Tilt
Adjustment
Knob

Hanging
Bracket

Microphone

Digital
Display

Sound
Sensitivity
Knob

DMX
Output
Connector

DMX Input
Connector

AC Power Input
& Fuse

Front Lens

Safety

Vue™ 3.1 User Manual 6 2008-12-31/14:01

The fuse is located
inside this
compartment.
Remove using a flat
head screwdriver.

3. SETUP

Disconnect the power cord before replacing a fuse and always
replace with the same type fuse.

Fuse Replacement

With a flat head screwdriver wedge the fuse

holder out of its housing. Remove the damaged

fuse from its holder and replace with exact

same type fuse. Insert the fuse holder back in

its place and reconnect power.

Fixture Linking

You will need a serial data link to run light shows of one or more fixtures using a DMX-512 controller

or to run synchronized shows on two or more fixtures set to a master/slave operating mode. The

combined number of channels required by all the fixtures on a serial data link determines the number

of fixtures the data link can support.

This fixture uses 9 channels of DMX control.

Important: Fixtures on a serial data link must be daisy chained in one single line. To comply with the EIA-485

standard no more than 32 devices should be connected on one data link. Connecting more than 32

fixtures on one serial data link without the use of a DMX optically-isolated splitter may result in

deterioration of the digital DMX signal.

Maximum recommended serial data link distance: 500 meters (1640 ft.)

Maximum recommended number of fixtures on a serial data link: 32 fixtures

Data Cabling

To link fixtures together you must obtain data cables. You can purchase CHAUVET-certified DMX

cables directly from a dealer/distributor or construct your own cable. If you choose to create your own

cable please use data-grade cables that can carry a high quality signal and are less prone to

electromagnetic interference.

DMX DATA CABLE

Use a Belden© 9841 or equivalent cable which meets the specifications for EIA RS-485 applications.

Standard microphone cables cannot transmit DMX data reliably over long distances. The cable will

have the following characteristics:

2-conductor twisted pair plus a shield
Maximum capacitance between conductors – 30 pF/ft.
Maximum capacitance between conductor and shield – 55 pF/ft.
Maximum resistance of 20 ohms / 1000 ft.
Nominal impedance 100 – 140 ohms

Vue™ 3.1 User Manual 7 2008-12-31/14:01

CABLE CONNECTORS

3 PIN TO 5 PIN CONVERSION CHART

Conductor

3 Pin Female (output)

5 Pin Male (Input)

Ground/Shield

Pin 1

Pin 1

Data ( - ) signal

Pin 2

Pin 2

Data ( + ) signal

Pin 3

Pin 3

Do not use

Do not use

Do not use

Do not use

DMX -

INPUT

OUTPUT

1

3

2

1 3 2

1

3

2

Resistance 120
ohm 1/4w between
pin 2 (DMX -) and
pin 3 (DMX +) of
the last fixture.

Termination reduces signal errors and
to avoid signal transmission problems
and interference, it is always
advisable to connect a DMX signal
terminator.

DMX connector configuration

This drawing provides a
general illustration of the
DMX Input/Output panel of
a lighting fixture.

Universal DMX Controller

Continue the link

Cabling must have a male XLR connector on one end and a female XLR connector on the other end.

CAUTION Do not allow contact between the common and the fixture’s chassis ground. Grounding the common

can cause a ground loop, and your fixture may perform erratically. Test cables with an ohm meter to

verify correct polarity and to make sure the pins are not grounded or shorted to the shield or each other.

3-PIN TO 5-PIN CONVERSION CHART

Note! If you use a controller with a 5 pin DMX output connector, you will need to use a 5 pin to 3 pin adapter.

CHAUVET Model No: DMX5M, or DMX5F.

The chart below details a proper cable conversion:

Setting UP a DMX Serial Data Link

Connect the (male) 3 pin connector side of the DMX cable to the output (female) 3 pin connector

of the controller.

Connect the end of the cable coming from the controller which will have a (female) 3 pin connector

to the input connector of the next fixture consisting of a (male) 3 pin connector.

Then, proceed to connect from the output as stated above to the input of the following fixture and

so on.

CHAUVET Certified DMX Data Cables

Order Code Description
DMX1.5 DMX Cable 1.5m/4.9ft
DMX4.5 DMX Cable 4.5m/14.8ft
DMX10 DMX Cable 10m/32.8ft

Vue™ 3.1 User Manual 8 2008-12-31/14:01

Often, the setup for Master-Slave
and Standalone operation requires
that the first fixture in the chain be
initialized for this purpose via either
settings in the control panel or DIP­switches. Secondarily, the fixtures
that follow may also require a slave
setting. Please consult the

“Operating Instructions” section in

this manual for complete instructions
for this type of setup and
configuration.

Hanging Clamp

Note!
Clamp is sold separately.

Stand-Alone/Master/Slave Fixture Linking

Connect the (male) 3 pin connector side of the DMX cable to the output (female) 3 pin connector

of the first fixture.

Connect the end of the cable coming from the first fixture which will have a (female) 3 pin

connector to the input connector of the next fixture consisting of a (male) 3 pin connector. Then,
proceed to connect from the output as stated above to the input of the following fixture and so on.

Mounting

ORIENTATION

This fixture may be mounted in any safe position, provided there is adequate room for ventilation.

RIGGING

It is important never to obstruct the fan or vents pathway.

Mount the fixture using, a suitable “C” or “O” type clamp. Adjust the

angle of the fixture by loosening both knobs and tilting the fixture.

After finding the desired position, retighten both knobs.

When selecting installation location, take into consideration lamp

replacement access and routine maintenance.
Safety cables should always be used.
Never mount in places where the fixture will be exposed to rain,

high humidity, extreme temperature changes or restricted ventilation.

Vue™ 3.1 User Manual 9 2008-12-31/14:01

4. OPERATING INSTRUCTIONS

MAIN FUNCTION

SELECTION

INSTRUCTION

SET.d

d:001-d:512

Sets the DMX starting address

SET.S

S:001-S:100

Sets the speed of the current program

SET.f

F:000-F:100

Sets the flash rate of the current program

SET.A

A:000-A:024

Selects the current program in standalone

SUND

This is displaying that the fixture is
operating in sound activation mode

AUTO

This is displaying that the fixture is
operating in auto activation mode

HELP

V002

Version number

Display Options

Menu Functions

Navigating the menu

1. Press Mode to scroll through the menu options.

2. Press <<ENTER>> to select a function to modify.

3. Use the <<UP>> and <<DOWN>> buttons to modify the selected menu
function.

Vue™ 3.1 User Manual 10 2008-12-31/14:01

Operation

Stand-Alone Mode (Sound-Active, Auto Mode):

This mode allows a single unit to run to the beat of the music, or the unit will auto change in Auto
Mode. There is an LED indicator on the rear of the fixture which will indicate this mode.

1. Use SET.A to choose the desired program.

2. Use SET.S to set the speed of the current program

3. Use SET.f to set the flash rate of the current program.

Note: when there is no sound available, then the unit will automatically switch to auto mode. To

change it into auto mode when there is sound present, then simply turn the sound adjustment
knob fully counter-clockwise.

Note: In the absence of DMX signal, the fixture will automatically revert to standalone mode.

Plugging in a DMX cable that is connected to a DMX controller will automatically disable
standalone mode and put the fixture into DMX mode.

Note: In sound-active mode, the display will read SUND.

The unit will react to the low frequencies of music via the internal microphone in Sound

Active mode, or the unit will auto change in Auto Mode.

Use the audio sensitivity knob on the back of the unit to make the unit more or less

sensitive in Sound-Active mode. Turning the knob counterclockwise decreases the
sensitivity; turning the knob clockwise increases the sensitivity.

1) Master/Slave Mode (Master Sound, Master Auto):

1) This mode will allow you to link <UP> to 32 units together without a controller. The first fixture in
the daisy chain will automatically be assigned as the master, and each fixture following will be
assigned as slave fixtures.

Note: for this mode, you must not connect a DMX controller to the fixtures.

Note: In sound-active mode, the display will read SUND.

Use standard DMX cables to daisy chain your units together via the DMX connector on the rear

of the units. For longer cable runs we suggest a terminator at the last fixture. For more
information about terminators, see page 14.

DMX Mode

This mode allows the unit to be controlled by any universal DMX controller. If you are unfamiliar with
DMX, please read the DMX Primer section in the appendix. The fixture will automatically switch to
DMX mode when it sees the signal from a DMX controller.

Note: In the absence of DMX signal, the fixture will automatically revert to standalone mode.

Plugging in a DMX cable that is connected to a DMX controller will automatically disable
standalone mode and put the fixture into DMX mode.

1. Plug in your DMX controller to the fixture to put in into DMX mode.

2. Set your address by SET.d.

3. Press <<ENTER>>.

4. Use the <<UP>> and <<DOWN>> buttons to scroll to the desired DMX starting address.

5. Press <<ENTER>>.

Vue™ 3.1 User Manual 11 2008-12-31/14:01

DMX Channel Values

CHANNEL

VALUE

FUNCTION

1

000  010
011  239
240  249
250  255

Control/Operating Mode
Blackout

Auto programs speed (all clusters)
Auto mode
Sound mode

2-8

000  009
010  169
170  179
180  189
190  199
200  209
210  219
220  255

Cluster 1-7

Blackout
Static colors (see “Static Colors” table below)
Auto mode 1
Auto mode 2
Auto mode 3
Auto mode 4
Auto mode 5
Auto mode 6

9

000  001
002  255

Run speed (for Auto programs speed)

No function
Slow ~ fast

000  255

Run speed (for clusters set to Auto mode)

Slow ~ fast

000  001
002  255
002  255

Strobe

No strobe
Sound-active mode (for clusters set to static colors )

Vue™ 3.1 User Manual 12 2008-12-31/14:01

LED Cluster Values

VALUE

STATIC COLORS (SEE BELOW FOR LED DIAGRAM)

010  019
020  029
030  039
040  049
050  059
060  069
070  079
080  089
090  099
100  109
110  119
120  129
130  139
140  149
150  159
160  169

Red 1
Green 1
Red 2
Blue 3
Red 3
Blue 1, Red 3
Red 2, Red 3
Green 1, Red 3
Red 2, Blue 1
Blue 1, Green 1
Green 1, Blue 2
Red 2, Blue 1, Red 3
Green 1, Blue 1, Red 3
Green 1, Red 2, Blue 1
Red 1, Red 3
Red 1, Green 1, Red 2, Blue 1, Red 3

Red 1

Green 1

Red 2

Blue 1

Red 3

LED Cluster Diagram

Vue™ 3.1 User Manual 13 2008-12-31/14:01

SETTING THE STARTING ADDRESS

EXAMPLE STARTING ADDRESS

Address 10

Switch # 4 = 8
Switch # 2 = 2

Total = 10

13456789

ON

OFF

1

2

4

8

16

32

64

128

256

13456789

ON

OFF

1

2

4

8

16

32

64

128

256

13456789

ON

OFF

1

2

4

8

16

32

64

128

256

13456789

ON

OFF

1

2

4

8

16

32

64

128

256

13456789

ON

OFF

1

2

4

8

16

32

64

128

256

12222223456789

ON

OFF

1

2

4

8

16

32

64

128

256

Address 24

Switch # 5 = 16
Switch # 4 = 8

Total = 24

123456789

ON

OFF

1

2

4

8

16

32

64

128

256

123456789

ON

OFF

1

2

4

8

16

32

64

128

256

123456789

ON

OFF

1

2

4

8

16

32

64

128

256

123456789

ON

OFF

1

2

4

8

16

32

64

128

256

123456789

ON

OFF

1

2

4

8

16

32

64

128

256

123456789

ON

OFF

1

2

4

8

16

32

64

128

256

Resolving address
using simple math.

Address 233

233 – (128) = 105, Turn ON Dip # 8
105 – (64) = 41, Turn ON Dip # 7
41 – (32) = 9, Turn ON Dip # 6
9 – (8) = 1, Turn ON Dip # 4
1 – (1) = 0, Turn ON Dip # 1

DIPSWITCH

(DMX VALUE)

1
2
3
4
5
6
7
8
9

1
2
4
8
16
32
64
128
256

This DMX mode enables the use of a universal DMX controller device. Each fixture requires a "start address"
from 1 to 512. A fixture requiring one or more channels for control begins to read the data on the channel
indicated by the start address. For example, a fixture that uses 6 DMX channels and was addressed to start on
DMX channel 100, would read data from channels: 100, 101, 102, 103, 104, and 105. Choose start addresses
so that the channels used do not overlap, and note the start address selected for future reference.

If this is your first time addressing a fixture using the DMX-512 control protocol, we suggest jumping to the

Appendix Section and reading the heading “DMX Primer”. It contains very useful information that will help you

understand its use.
Set the start address using the group of DIP switches located usually on bottom of the fixture. Each dip switch

has an associated value. Adding the value of each switch in the ON position will provide the start address.
Figuring out which switches to toggle ON given a specific start address can be accomplished by determining
which switch values will add <UP> to the address value and turning these switches on. Do so by doing the
following:

1) Determine the largest value switch that is less than the start address. Turn this switch on.

2) Subtract the value of the switch you just turned on from the starting address number.

3) Determine the largest value switch that is less than the remainder from the previous subtraction. Turn this
switch on.

4) Subtract the value of the switch you just turned on from the remainder of the previous subtraction.

5) Repeat steps three and four until you have a remainder of zero.

Vue™ 3.1 User Manual 14 2008-12-31/14:01

DMX Address Quick Reference Chart

Dip Switch Position

DMX DIP

SWITCH SET

#9 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1

0=OFF

#8 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1

1=ON

#7 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1

X=OFF or ON

#6 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1

#1

#2

#3

#4

#5 0 0 0 0 0

32

64

96

128

160

192

224

256

288

320

352

384

416

448

480

1 0 0 0 0 1

33

65

97

129

161

193

225

257

289

321

353

385

417

449

481 0 1 0 0 0 2 34

66

98

130

162

194

226

258

290

322

354

386

418

450

482

1 1 0 0 0 3

35

67

99

131

163

195

227

259

291

323

355

387

419

451

483 0 0 1 0 0 4 36

68

100

132

164

196

228

260

292

324

356

388

420

452

484

1 0 1 0 0 5

37

69

101

133

165

197

229

261

293

325

357

389

421

453

485 0 1 1 0 0 6 38

70

102

134

166

198

230

262

294

326

358

390

422

454

486 1 1 1 0 0 7 39

71

103

135

167

199

231

263

295

327

359

391

423

455

487

0 0 0 1 0 8

40

72

104

136

168

200

232

264

296

328

360

392

424

456

488 1 0 0 1 0 9 41

73

105

137

169

201

233

265

297

329

361

393

425

457

489

0 1 0 1 0 10

42

74

106

138

170

202

234

266

298

330

362

394

426

458

490 1 1 0 1 0

11

43

75

107

139

171

203

235

267

299

331

363

395

427

459

491 0 0 1 1 0

12

44

76

108

140

172

204

236

268

300

332

364

396

428

460

492

1 0 1 1 0 13

45

77

109

141

173

205

237

269

301

333

365

397

429

461

493

0 1 1 1 0 14

46

78

110

142

174

206

238

270

302

334

366

398

430

462

494 1 1 1 1 0

15

47

79

111

143

175

207

239

271

303

335

367

399

431

463

495

0 0 0 0 1 16

48

80

112

144

176

208

240

272

304

336

368

400

432

464

496 1 0 0 0 1

17

49

81

113

145

177

209

241

273

305

337

369

401

433

465

497

0 1 0 0 1 18

50

82

114

146

178

210

242

274

306

338

370

402

434

466

498 1 1 0 0 1

19

51

83

115

147

179

211

243

275

307

339

371

403

435

467

499

0 0 1 0 1 20

52

84

116

148

180

212

244

276

308

340

372

404

436

468

500

1 0 1 0 1 21

53

85

117

149

181

213

245

277

309

341

373

405

437

469

501 0 1 1 0

1 22

54

86

118

150

182

214

246

278

310

342

374

406

438

470

502

1 1 1 0 1

23

55

87

119

151

183

215

247

279

311

343

375

407

439

471

503 0 0 0 1 1 24

56

88

120

152

184

216

248

280

312

344

376

408

440

472

504

1 0 0 1 1

25

57

89

121

153

185

217

249

281

313

345

377

409

441

473

505 0 1 0 1 1 26

58

90

122

154

186

218

250

282

314

346

378

410

442

474

506 1 1 0 1 1 27

59

91

123

155

187

219

251

283

315

347

379

411

443

475

507

0 0 1 1 1

28

60

92

124

156

188

220

252

284

316

348

380

412

444

476

508 1 0 1 1 1 29

61

93

125

157

189

221

253

285

317

349

381

413

445

477

509

0 1 1 1 1

30

62

94

126

158

190

222

254

286

318

350

382

414

446

478

510 1 1 1 1 1

31

63

95

127

159

191

223

255

287

319

351

383

415

447

479

511

Dip Switch Position DMX Address

DMX QUICK REFERENCE CHART

Vue™ 3.1 User Manual 15 2008-12-31/14:01

General Troubleshooting

Symptom

Solution(s)

Applies to

Lights

Foggers
& Snow

Controllers

Dimmers&

Chaser

Auto shut off

Check fan thermal switch reset



Beam is very dim or
not bright

Clean optical system or replace lamp
Check 220/110v switch for proper setting



Breaker/Fuse keeps
blowing

Check total load placed on device



Chase is too slow

Check users manual for speed adjustment

 



Device has no power

Check for power on Mains.
Check device’s fuse. (internal and/or external)

 



Fixture is not
responding

Check DMX Dip switch settings for correct addressing
Check DMX cables
Check polarity switch settings



Fixture is on but
there is no
movement to the
audio

Make sure you have the correct audio mode on the

control switches. If audio provided via ¼” jack, make

sure a live audio signal exists
Adjust sound sensitivity knob

 



Lamps cuts off
sporadically

Possible bad lamp or fixture is overheating.
Lamp may be at end of its life.



Light will not come
on after power failure

Some discharge lamps require a cooling off period
before the electronics in the fixture can kick start it
again, wait 5 to 10 minutes before powering <UP>



Loss of signal

Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power cables
or black lights.

  



Moves slow

Check 220/110v switch for proper setting



No flash

Re-install bulb, may have shifted in shipping



No laser output

Bounce mirror motor may have shifted during
shipping, readjust



No light output

Check slip ring & brushes for contact
Install bulb
Call service technician



Relay will not work

Check reset switch
Check cable connections



Remote does not
work

Make sure connector is firmly connected to device

 

Stand alone mode

All Chauvet lighting fixtures featuring stand-alone
functions do not require additional settings, simply
power the fixture and it will automatically <ENTER>
into this mode



Vue™ 3.1 User Manual 16 2008-12-31/14:01

If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support at the location on the next page.

Technical Support

Address: Service Dept.
3000 N 29th Ct, Hollywood, FL 33020 (U.S.A.)
Support (Email): [e-mail]
Telephone: [phone] - (Press 4)
Fax: [phone] - (Attention: Service)
Website: http://www.chauvetlighting.com

5. APPENDIX

DMX Primer

There are 512 channels in a DMX-512 connection. Channels may be assigned in any manner. A
fixture capable of receiving DMX 512 will require one or a number of sequential channels. The user
must assign a starting address on the fixture that indicates the first channel reserved in the controller.
There are many different types of DMX controllable fixtures and they all may vary in the total number
of channels required. Choosing a start address should be planned in advance. Channels should
never overlap. If they do, this will result in erratic operation of the fixtures whose starting address is
set incorrectly. You can however, control multiple fixtures of the same type using the same starting
address as long as the intended result is that of unison movement or operation. In other words, the
fixtures will be slaved together and all respond exactly the same.

DMX fixtures are designed to receive data through a serial Daisy Chain. A Daisy Chain connection is
where the DATA OUT of one fixture connects to the DATA IN of the next fixture. The order in which
the fixtures are connected is not important and has no effect on how a controller communicates to
each fixture. Use an order that provides for the easiest and most direct cabling. Connect fixtures
using shielded two conductor twisted pair cable with three pin XLR male to female connectors. The
shield connection is pin 1, while pin 2 is Data Negative (S-) and pin 3 is Data positive (S+). CHAUVET
carries 3-pin XLR DMX compliant cables, DMX-10 (33’), DMX-4.5 (15’) and DMX-1.5 (5’)

General Maintenance

To maintain optimum performance and minimize wear fixtures should be cleaned frequently. Usage
and environment are contributing factors in determining frequency. As a general rule, fixtures should
be cleaned at least twice a month. Dust build <UP> reduces light output performance and can cause
overheating. This can lead to reduced lamp life and increased mechanical wear. Be sure to power off
fixture before conducting maintenance.

Unplug fixture from power. Use a vacuum or air compressor and a soft brush to remove dust
collected on external vents and internal components. Clean all glass when the fixture is cold with a
mild solution of glass cleaner or Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue. Apply
solution to the cloth or tissue and drag dirt and grime to the outside of the lens. Gently polish optical
surfaces until they are free of haze and lint.

The cleaning of internal and external optical lenses and/or mirrors must be carried out periodically to
optimize light output. Cleaning frequency depends on the environment in which the fixture operates:

damp, smoky or particularly dirty surrounding can cause greater accumulation of dirt on the unit’s

optics. Clean with soft cloth using normal glass cleaning fluid. - Always dry the parts carefully. - Clean
the external optics at least every 20 days. Clean the internal optics at least every 30/60 days.

Vue™ 3.1 User Manual 17 2008-12-31/14:01

Returns Procedure

Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.
Package must be clearly labeled with a Return Merchandise Authorization Number (RA #). Products
returned without an RMA # will be refused. Call CHAUVET and request RA # prior to shipping the
fixture. Be prepared to provide the model number, serial number and a brief description of the cause
for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate

packaging is the customer’s responsibility. CHAUVET reserves the right to use its own discretion to

repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe
method to use.

Note: If you are given an RMA #, please include the following information on a piece of

paper inside the box:

1) Your name

2) Your address

3) Your phone number

4) The RMA #

5) A brief description of the symptoms

Claims

Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be
reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and
submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim
for items such as missing component/part, damage not related to shipping, and concealed damage,
must be made within seven (7) days of receiving merchandise.

Vue™ 3.1 User Manual 18 2008-12-31/14:01

Technical Specifications

WEIGHT & DIMENSIONS

Length .............................................................................................................................. 10.7 in (273 mm)

Width ................................................................................................................................ 12.3 in (312 mm)

Height ............................................................................................................................... 10.6 in (271 mm)

Weight ..................................................................................................................................... 7 lbs (3.2 kg)

POWER

Switch-selectable power settings .......................................................................... 100V-240VAC 50/60Hz

Fuse ............................................................................................................................................... 2A 250V

Power Consumption .................................................................................. 24W (0.3A) max at 120V 60Hz

Power Consumption .................................................................................. 30W (0.3A) max at 240V 60Hz

Inrush Power ........................................................................................................................ (1.1A) at 120V

Power Factor........................................................................................................................... 0.60 at 120V

Power Factor........................................................................................................................... 0.22 at 240V

Power Output ............................................................................................................ 25 units max at 120V

Power Output ............................................................................................................ 50 units max at 240V

LIGHT SOURCE

LED ................................................................................ 392 (224 Red, 63 Green, 105 Blue) 100,000 hrs

PHOTO OPTIC

Coverage Angle ...................................................................................................................................... 60°

THERMAL

Maximum ambient temperature .............................................................................................104°F (40°C)

CONTROL & PROGRAMMING

Data input ................................................................................................... locking 3-pin XLR male socket

Data output ............................................................................................. locking 3-pin XLR female socket

Data pin configuration................................................................................. pin 1 shield, pin 2 (-), pin 3 (+)

Protocols ........................................................................................................................... DMX-512 USITT

DMX Channels ........................................................................................................................................... 9

ORDERING INFORMATION

Vue™ 3.1 ........................................................................................................................................ VUE3.1

WARRANTY INFORMATION

Warranty.................................................................................................................. 2-year limited warranty

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