Chauvet, 3000 N 29th Ct, Hollywood, FL 33020 U.S.A.
(800) 762-1084 – (954) 929-1115
FAX (954) 929-5560
www.chauvetlighting.com
Page 2
TABLE OF CONTENTS
1. BEFORE YOU BEGIN................................................................................................................................3
WHAT IS INCLUDED......................................................................................................................................... 3
Data Cabling ........................................................................................................................................... 9
DMX Data Cable..............................................................................................................................10
NAVIGATING THE CONTROL PANEL .................................................................................................................13
MENU MAP...................................................................................................................................................14
Menu Functions .....................................................................................................................................15
User Configurations ...............................................................................................................................15
To set the pan to inverting or non-inverting: ....................................................................................15
To set the tilt to inverting or non-inverting:.......................................................................................15
To change the color wheel setting:..................................................................................................15
To change the channels setting:......................................................................................................16
Service Functions ..................................................................................................................................16
To reset the fixture: ..........................................................................................................................16
To change the Display backlight:.....................................................................................................16
¾ 1 x Q-Spot 152™
¾ 150W HTI Lamp
¾ 5 additional metal gobos
¾ Power Cord
¾ Warranty Card
¾ User Manual
Unpacking Instructions
Immediately upon receiving a fixture, carefully unpack the carton, check the contents to ensure that
all parts are present, and have been received in good condition. Notify the shipper immediately and
retain packing material for inspection if any parts appear damaged from shipping or the carton itself
shows signs of mishandling. Save the carton and all packing materials. In the event that a fixture
must be returned to the factory, it is important that the fixture be returned in the original factory box
and packing.
AC Power
To determine the power requirements for a particular fixture, see the label affixed to the back plate of
the fixture or refer to the fixture’s specifications chart. A fixture’s listed current rating is its average
current draw under normal conditions. All fixtures must be powered directly off a switched circuit and
cannot be run off a rheostat (variable resistor) or
dimmer circuit, even if the rheostat or dimmer channel
is used solely for a 0% to 100% switch. Before applying
power to a fixture, check that the source voltage
matches the fixture’s requirement. Check the fixture or
device carefully to make sure that if a voltage selection
switch exists that it is set to the correct line voltage you
will use.
50Hz60Hz
Figure 1 - AC Voltage Switch
240V230V
208V
115V100V
S1
B
C
P
.
3
l
w
S
w
o
P
L
Warning! Verify that the voltage select switch on your unit matches the line voltage applied ,
and that the frequency select switch on your unit matches the frequency of the
power in your region. Also verify that you are using the correct fuse value for your
operating voltage. All fixtures must be connected to circuits with a suitable Earth
Ground. Damage to your fixture may occur if these instructions are not followed.
POWER CABLE PIN INTERNATIONAL
BROWNLive L
BLUENeutral N
YELLOW/GREENEarth EG (Ground)
OPERATING VOLTAGE MUST USE CORRECT FUSE
120V 3.15A
230V 2A
Please read these instructions carefully, which includes important
information about the installation, usage and maintenance of this
product.
•Please keep this User Guide for future consultation. If you sell the unit to another user, be sure that
they also receive this instruction booklet.
•Always make sure that you are connecting to the proper voltage, and that the line voltage you are
connecting to is not higher than that stated on the decal or rear panel of the fixture.
• This product is intended for indoor use only!
• To prevent risk of fire or shock, do not expose fixture to rain or moisture. Make sure there are no
flammable materials close to the unit while operating.
•The unit must be installed in a location with adequate ventilation, at least 20in (50cm) from adjacent
surfaces. Be sure that no ventilation slots are blocked.
•Always disconnect from power source before servicing or replacing lamp or fuse and be sure to
replace with same lamp source.
•Secure fixture to fastening device using a safety chain. Never carry the fixture solely by its head. Use
its carrying handles.
•Maximum ambient temperature (Ta) is 95°F (35°C). Do not operate fixture at temperatures higher
than this.
•In the event of a serious operating problem, stop using the unit immediately. Never try to repair the
unit by yourself. Repairs carried out by unskilled people can lead to damage or malfunction. Please
contact the nearest authorized technical assistance center. Always use the same type spare parts.
• Don’t connect the device to a dimmer pack.
• Make sure the power cord is never crimped or damaged.
• Never disconnect the power cord by pulling or tugging on the cord.
• Avoid direct eye exposure to the light source while it is on.
Caution! There are no user serviceable parts inside the unit. Do not open the housing or
attempt any repairs yourself. In the unlikely event your unit may require service,
please contact CHAUVET at: 954-929-1115.
• User-selectable basic or advanced operating modes
• Micro-stepping motors
• LCD display
• Thermal switch
• Fan cooled
9 colors + white
Rainbow color spin at variable speeds
7 interchangeable rotating + open
4 metal, 3 glass installed
Additional free gobos: 5 metal
Rotating gobo wheel spin at variable speeds
Gobo Bounce™
DMX Channel Summary
CHANNEL FUNCTION (ADVANCED MODE) FUNCTION (BASIC MODE)
1
2
3
4
5
6
7
8
9
10
11
12
Pan Pan
Tilt Tilt
Fine pan Color wheel
Fine tilt Gobo wheel
Vector speed Gobo rotate
Color wheel Strobe
Gobo wheel Dimmer
Gobo rotate Automatic and reset
Strobe
Dimmer
Automatic and reset
Effect
Q-Spot 152 User Manual 5 2007-07-09/17:40
Page 6
Product Overview
Voltage Select
Switch (Internal)
Head
Arm
Base
Control
Focus
Adjust
DMX Output
Power
Switch
Q-Spot 152 User Manual 6 2007-07-09/17:40
IEC Power
Connector
DMX Input
Easy Controller Input
(sold separately,
release date TBA)
Microphone
Page 7
3.SETUP
Lamp
You will need to install a lamp prior to the initial operation of the fixture. A 150W HTI lamp is included.
Warning! When replacing the lamp, please wait 15 minutes after powering down to allow the
unit to cool down! Always disconnect from main power prior to lamp replacement.
Do not touch the envelope (glass area) of the bulb with bare hands. If this happens, clean the lamp
with alcohol and wipe it with a lint free cloth before installation.
LAMP INSTALLATION
1. Remove screws labeled (S1) and pull out lamp socket
plate.
2. If replacing the lamp, remove old lamp first.
3. Holding the new lamp by its base, align the pins on the
lamp with the small hole in the socket and insert the
lamp squarely until the retaining clips on the lamp s
secure the lamp tightly.
4. Clean the glass/envelope of the bulb with an alcohol
wipe or equivalent.
5. Holding the lamp socket plate, insert the tip of the lamp
into the fixture with extreme care. Navigate the lamp all
the way until it reaches the reflector and the lamp base
plate touches the bottom plate of the fixture.
6. Align the screw holes and fasten the screws back onto
the lamp socket plate.
7. Turn the fixture on and adjust the lamp alignment
screws (S2) until the brightest most even area of the
beam is in the center of your spot. It may be necessary
for you to use a controller in order to command the
fixture to display a white beam on a flat surface with no
colors.
ocket
AB
S2
C
S1
Maximizing the life of your lamp
To ensure the longest and most efficient use of the lamp always wait
between 10 and 15 minutes before re-applying power after a shutdown.
Failure to do so could result in premature aging of the lamp and failure to the
electronics that drive it.
Never turn off the power to the unit while the lamp is striking. Always wait 15
minutes after powering on the fixture before powering down. Turning off the lamp
during striking may permanently damage the lamp.
Q-Spot 152 User Manual 7 2007-07-09/17:40
Page 8
LAMP ALIGNMENT HOW-TO
Often, after a new installation of a lamp, you will find
that there is an uneven field of light or what is referred
to as a hot spot. This is due to the most intense point
of the lamp source not being positioned optimally
within the reflector.
There are three lamp alignment screws provided at the
base of the projector head. Turning these screws allow
you to optimize the projection quality of the spot as
well as the overall intensity of the beam.
1. Project a white spot against any flat surface.
Preferably the surface should be white or pastel in
color.
2. Turning the lamp alignment screws, try to position
the hot spot in the center of the beam as best as
possible. This could require many attempts on your
part.
3. Once the hot spot is in the center of the spot, do
your best to turn all screws equally as to affect
movement up or down within the reflector.
AB
S2
C
Lamp Alignment Screws
4. As you move in and out of optimum lamp focus, you will see the hot spot either gets wider or
narrower. The goal is to either totally diminish the hot spot by having it widen and spread across
the entire spot or moving the hot spot so that it covers as much of the beam spot area as
possible.
Disconnect the power cord before replacing a fuse and always
replace with the same type fuse.
Fuse Replacement
With a flat head screwdriver wedge the fuse holder out of its housing. Remove the damaged fuse
from its holder and replace with exact same type fuse. Insert the fuse holder back in its place and
reconnect power.
The fuse is located
inside this
compartment.
Remove using a flat
head screwdriver.
Q-Spot 152 User Manual 8 2007-07-09/17:40
Page 9
Replacing Gobos
1) Remove the four screws indicated in
figure A to remove the bottom of the
head.
Figure A
2) Remove the glue from the gobo u
3) Remove the retaining spring from the
4) Remove the existing gobo, and
5) Replace the retaining spring.
6) If desired, add three small dabs of
7) Repeat steps 4-6 as many times as
8) Replace the bottom cover and
Fixture Linking
You will need a serial data link to run light shows of one or more fixtures using a DMX-512 controller
or to run synchronized shows on two or more fixtures set to a master/slave operating mode. The
combined number of channels required by all the fixtures on a serial data link determines the number
of fixtures the data link can support.
sing
tweezers.
gobo (figure B).
replace with a new gobo.
high-temperature silicone glue to the
retaining spring.
necessary to replace all desired
gobos.
retighten the four screws removed in
step 1.
Figure B
Important:Fixtures on a serial data link must be daisy chained in one single line. To comply with the EIA-485
standard no more than 32 devices should be connected on one data link. Connecting more than 32
fixtures on one serial data link without the use of a DMX optically-isolated splitter may result in
deterioration of the digital DMX signal.
Maximum recommended serial data link distance: 500 meters (1640 ft.)
Maximum recommended number of fixtures on a serial data link: 32 fixtures
Data Cabling
To link fixtures together you must obtain data cables. You can purchase CHAUVET-certified DMX
cables directly from a dealer/distributor or construct your own cable. If you choose to create your own
cable please use data-grade cables that can carry a high quality signal and are less prone to
electromagnetic interference.
2-conductor twisted pair plus a shield
Maximum capacitance between conductors – 30 pF/ft.
Maximum capacitance between conductor and shield – 55 pF/ft.
Maximum resistance of 20 ohms / 1000 ft.
Nominal impedance 100 – 140 ohms
CABLE CONNECTORS
Cabling must have a male XLR connector on one end and a female XLR connector on the other end.
DMX connector configuration
1
INPUT OUTPUT
3
2
CAUTION Do not allow contact between the common and the fixture’s chassis ground. Grounding the common
3-PIN TO 5-PIN CONVE
Note! If you use a controller with a 5
PIN TO 5PIN C
3
Conductor 3 Pin Female (output) 5 Pin Male (Input)
Grouhield nd/SPin 1 Pin 1
Data ( - ) signal Pin 2 Pin 2
Data ( + ) signal Pin 3 Pin 3
Do not use Do not use
Do not use Do not use
Resistance 120
ohm 1/4w between
pin 2 (DMX -) and
pin 3 (DMX +) of
the last fixture.
DMX
1
3
N
+
1
-
2
3
Termination reduces signal errors and
2
to avoid signal transmission problems
and interference, it is always
advisable to connect a DMX signal
terminator.
can cause a ground loop, and your fixture may perform erratically. Test cables with an ohm meter to
verify correct polarity and to make sure the pins are not grounded or shorted to the shield or each othe
RSION CHART
pin DMX output connector, you will need to use a 5 pin to 3 pin adapter.
CHAUVET Model No: DMX5M, or DMX5F.
The chart below details a proper cable conversion:
ONVERSION CHART
r.
Q-Spot 152 User Manual 10 2007-07-09/17:40
Page 11
Setting up a DMX Serial Data Link
1. Connect the (male) 3 pin connector side of the DMX cable to the output (female) 3 pin connector
of the controller.
2. Connect the end of the cable coming from the controller which will have a (female) 3 pin connector
to the input connector of the next fixture consisting of a (male) 3 pin connector.
3. Then, proceed to connect from the output as stated above to the input of the following fixture and
so on.
1. Connect the (male) 3 pin connector side of the DMX cable to the output (female) 3 pin connector
of the first fixture.
2. Connect the end of the cable coming from the first fixture which will have a (female) 3 pin
connector to the input connector of the next fixture consisting of a (male) 3 pin connector. Then,
proceed to connect from the output as stated above to the input of the following fixture and so on.
Often, the setup for Master-Slave
and Standalone operation requires
that the first fixture in the cha in be
initialized for this purpose via either
settings in the control panel or DIPswitches. Secondarily, the fixtures
that follow may also require a slave
setting. Please consult the
“Operating Instructions” section in
this manual for complete ins tructions
for this type of setup and
configuration.
Continue the link
This drawing provides a
general illustration of the
DMX Input/Output panel of
a lighting fixture.
Q-Spot 152 User Manual 11 2007-07-09/17:40
Page 12
Mounting
y
ORIENTATION
This fixture may be mounted in any position provided there is adequate room for ventilation.
RIGGING
It is important never to obstruct the fan or vents pathway. Mount the
fixture using, a suitable “C” or “O” type clamp. Adjust the angle of the
fixture by loosening both knobs and tilting the fixture. After finding the
desired position, retighten both knobs.
•When selecting installation location, take into consideration lamp
replacement access and routine maintenance.
• Safety cables should always be used.
• Never mount in places where the fixture will be exposed to rain, high
humidity, extreme temperature changes or restricted ventilation.
Hanging Clamp
Note!
Clamp is sold separatel
.
Safety cable attachment points
Clamp attachment point
Clamp attachment point
Q-Spot 152 User Manual 12 2007-07-09/17:40
Page 13
4.OPERATING INSTRUCTIONS
Navigating the Control Panel
Access control panel functions using the four panel buttons located directly underneath the LCD
Display.
Button Function
<MENU>
<UP>
<DOWN>
<ENTER>
The Control Panel LCD Display shows the menu items you select from the menu map on page 13.
When a menu function is selected, the display will show immediately the first available option for the
selected menu function. To select a menu item, press <ENTER>.
Press the <MENU> button repeatedly until MENU appears on the top line of the display. This is the
top of the menu map. What appears on the bottom line of the display is one of the four choices in the
menu map. Use the <UP> and <DOWN> buttons to navigate the menu map and menu options. Press
the <ENTER> button to access the menu function currently displayed or to enable a menu option. To
return to the previous option or menu without changing the value, press the <MENU> button.
Used to access the menu or to return to a
previous menu option
Scrolls through menu options in ascending
order
Scrolls through menu options in descending
order
Used to select and store the current menu
or option within a menu
MENU ENTER DOWN UP
Q-Spot 152 User Manual 13 2007-07-09/17:40
Page 14
Menu Map
Menu1-Address
2-Reset
3-Operation
4-Display
5-Pan
6-Tilt
1-Address
select: 001
2-Reset
select: No
2-Reset
select: Yes
4-Display
select: 60 close
4-Display
select: Bright
5-Pan
select: Normal
5-Pan
select: Reverse
6-Tilt
select: Normal
3-Operation
select: DMX
3-Operation
select: Auto1
3-Operation
select: Sound1
3-Operation
select: Slave
3-Operation
select: Random
3-Operation
select: Auto2
3-Operation
select: Sound2
7-Color
8-Channels
9-Info
6-Tilt
select: Reverse
7-Color
select: Step
7-Color
select: Linear
8-Channels
select: Basic
8-Channels
select: Advanced
When navigating the menu:
Use the “UP” button to move up.
Use the “DOWN” button to move down.
Use the “ENTER” button to move right.
Use the “MENU” button to move up.
Q-Spot 152 User Manual 14 2007-07-09/17:40
Page 15
Menu Functions
MENU
OPTION
1-Address Set the DMX address for the fixture.
2-Reset Reset the fixture.
3-Operation
4-Display Change whether display backlight turns off after 60 seconds or not.
5-Pan Pan normal or inverted.
6-Tilt Tilt normal or inverted.
7-Color Set the color wheel to linear control (split colors), or snap to color.
8-Channels
9-Info Software version
User Configurations
DESCRIPTION
Select operating mode: DMX, Auto 1, Auto 2, Music 1, Music 2, Slave, or
Random. Auto and Music modes set the fixture to Master/Stand-alone mode.
Set the fixture to 12 channel (Advanced mode) or 9 channel (Basic mode)
operation.
TO SET THE PAN TO INVERTING OR NON-INVERTING:
1) Press the <MENU> button.
2) Scroll up or down until <5-Pan> is displayed.
3) Press <ENTER>.
4) Press up or down until <select: Normal> or <select: Reverse> is displayed.
5) Press <ENTER>.
TO SET THE TILT TO INVERTING OR NON-INVERTING:
1) Press the <MENU> button.
2) Scroll up or down until <6-Tilt> is displayed.
3) Press <ENTER>.
4) Press up or down until <select: Normal> or <select: Reverse> is displayed.
5) Press <ENTER>.
TO CHANGE THE COLOR WHEEL SETTING:
1) Press the <MENU> button.
2) Scroll up or down until <7-Color> is displayed.
3) Press <ENTER>.
4) Press up or down until <select: Step> or <select: Linear> is displayed. “Step” snaps to colors,
“Linear” allows split colors.
5) Press <ENTER>.
Q-Spot 152 User Manual 15 2007-07-09/17:40
Page 16
TO CHANGE THE CHANNELS SETTING:
1) Press the <MENU> button.
2) Scroll up or down until <8-Channels> is displayed.
3) Press <ENTER>.
4) Press up or down until <select: Basic> or <select: Advanced> is displayed. Basic uses 9
channels, Advanced uses 12 channels.
5) Press <ENTER>.
Service Functions
TO RESET THE FIXTURE:
1) Press the <MENU> button.
2) Scroll up or down until <2-Reset> is displayed.
3) Press <ENTER>.
4) Press up or down until <select: Yes> is displayed.
5) Press <ENTER>.
TO CHANGE THE DISPLAY BACKLIGHT:
1) Press the <MENU> button.
2) Scroll up or down until <4-Display> is displayed.
3) Press <ENTER>.
4) Press up or down until <select: 60 close> or <select: Bright> is displayed. 60 close turns the
backlight off after 60 seconds; Bright leaves the backlight on always.
5) Press <ENTER>.
Operation
Stand-Alone Mode (Sound-Active, Auto Mode):
This mode allows a single unit to run to the beat of the music, or the unit will auto change in Auto
Mode.
1) Press the <MENU> button.
2) Scroll up or down until <3-Operation> is displayed.
3) Press <ENTER>.
4) Press up or down until <select: Auto1>, <select: Auto2>, <select: Music1>, <select:
Music1>, or <select: Random> is displayed.
5) Press <ENTER>.
6) The unit will react to the low frequencies of music via the internal microphone in Sound Active
mode, or the unit will auto change in Auto Mode. In Random mode, the unit will periodically
change between auto and sound-active modes.
Q-Spot 152 User Manual 16 2007-07-09/17:40
Page 17
Master/Slave Mode (Master Sound, Master Auto):
This mode will allow you to link up to 32 units together without a controller.
1) Use standard DMX cables to daisy chain your units together via the DMX connector on the rear
of the units. For longer cable runs we suggest a terminator at the last fixture. For more
information about terminators, see page 10.
2) Choose a unit to function as the Master. This unit must be the first unit in the line.
3) Press the <MENU> button.
4) Scroll up or down until <3-Operation> is displayed.
5) Press <ENTER>.
6) Press up or down until <select: Auto1>, <select: Auto2>, <select: Music1>, <select:
Music1>,or <select: Random> is displayed.
7) Press <ENTER>.
8) Chain the units together using DMX cable.
9) On the slave units, press the <MENU> button.
10) Scroll up or down until <3-Operation> is displayed.
11) Press up or down until <select: Slave> is displayed.
12) Press <ENTER>.
13) The units will react to the low frequencies of music via the internal microphone in Sound-Active
mode, or the unit will auto change in Auto Mode. In Random mode, the unit will periodically
change between auto and sound-active modes.
DMX Mode
This mode allows the unit to be controlled by any universal DMX controller. If you are unfamiliar with
DMX, please read the DMX Primer on page 22.
1) Press the <MENU> button.
2) Scroll up or down until <3-Operation> is displayed.
3) Press <ENTER>.
4) Press up or down until <select: DMX> is displayed.
5) Press <ENTER>.
Q-Spot 152 User Manual 17 2007-07-09/17:40
Page 18
DMX Channel Values in Advanced Mode
CHANNEL VALUE FUNCTION
1 000 Ù 255 Pan
2 000 Ù 255 Tilt
3 000 Ù 255 Fine pan
4 000 Ù 255 Fine tilt
5 000 Ù 255 Vector Speed: (Normal > Slow)
Make sure you have the correct audio mode on the
control switches. If audio provided via ¼” jack, make
sure a live audio signal exists
Adjust sound sensitivity knob
Possible bad lamp or fixture is overheating.
Lamp may be at end of its life.
Some discharge lamps require a cooling off period
before the electronics in the fixture can kick start it
again, wait 5 to 10 minutes before powering up
Install terminator
Note: Keep DMX cables separated from power cables
or black lights.
Lights
9
9
Foggers
& Snow
Controllers
Dimmers
& Chaser
9
9
9
9 9
9 9
9
9
9
9 9
9 9 9 9
9
9
No flash Re-install bulb, may have shifted in shipping
No laser output Bounce mirror motor may have shifted during shipping,
readjust
No light output Check slip ring & brushes for contact
Install bulb
Call service technician
Relay will not work Check reset switch
Check cable connections
Remote does not
work
Stand alone mode All Chauvet lighting fixtures featuring stand-alone
Make sure connector is firmly connected to device
functions do not require additional settings, simply
power the fixture and it will automatically enter into this
mode
If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support at the location on the next page.
9
9
9
9 9
9
Technical Support
Q-Spot 152 User Manual 21 2007-07-09/17:40
9
Page 22
Address: Service Dept.
3000 N 29th Ct, Hollywood, FL 33020 (U.S.A.)
Support (Email): tech@chauvetlighting.com
Telephone: (954) 929-1115 - (Press 4)
Fax: (954) 929-5560 - (Attention: Service)
Website: http://www.chauvetlighting.com
5.APPENDIX
DMX Primer
There are 512 channels in a DMX-512 connection. Channels may be assigned in any manner. A
fixture capable of receiving DMX 512 will require one or a number of sequential channels. The user
must assign a starting address on the fixture that indicates the first channel reserved in the controller.
There are many different types of DMX controllable fixtures and they all may vary in the total number
of channels required. Choosing a start address should be planned in advance. Channels should
never overlap. If they do, this will result in erratic operation of the fixtures whose starting address is
set incorrectly. You can however, control multiple fixtures of the same type using the same starting
address as long as the intended result is that of unison movement or operation. In other words, the
fixtures will be slaved together and all respond exactly the same.
DMX fixtures are designed to receive data through a serial Daisy Chain. A Daisy Chain connection is
where the DATA OUT of one fixture connects to the DATA IN of the next fixture. The order in which
the fixtures are connected is not important and has no effect on how a controller communicates to
each fixture. Use an order that provides for the easiest and most direct cabling. Connect fixtures
using shielded two conductor twisted pair cable with three pin XLR male to female connectors. The
shield connection is pin 1, while pin 2 is Data Negative (S-) and pin 3 is Data positive (S+). CHAUVET
carries 3-pin XLR DMX compliant cables, DMX-10 (33’), DMX-4.5 (15’) and DMX-1.5 (5’)
Q-Spot 152 User Manual 22 2007-07-09/17:40
Page 23
General Maintenance
To maintain optimum performance and minimize wear fixtures should be cleaned frequently. Usage
and environment are contributing factors in determining frequency. As a general rule, fixtures should
be cleaned at least twice a month. Dust build up reduces light output performance and can cause
overheating. This can lead to reduced lamp life and increased mechanical wear. Be sure to power off
fixture before conducting maintenance.
Unplug fixture from power. Use a vacuum or air compressor and a soft brush to remove dust
collected on external vents and internal components. Clean all glass when the fixture is cold with a
mild solution of glass cleaner or Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue. Apply
solution to the cloth or tissue and drag dirt and grime to the outside of the lens. Gently polish optical
surfaces until they are free of haze and lint.
The cleaning of internal and external optical lenses and/or mirrors must be carried out periodically to
optimize light output. Cleaning frequency depends on the environment in which the fixture operates:
damp, smoky or particularly dirty surrounding can cause greater accumulation of dirt on the unit’s
optics. Clean with soft cloth using normal glass cleaning fluid. - Always dry the parts carefully. - Clean
the external optics at least every 20 days. Clean the internal optics at least every 30/60 days.
Returns Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.
Package must be clearly labeled with a Return Merchandise Authorization Number (RA #). Products
returned without an RA # will be refused. Call CHAUVET and request RA # prior to shipping the
fixture. Be prepared to provide the model number, serial number and a brief description of the cause
for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate
packaging is the customer’s responsibility. CHAUVET reserves the right to use its own discretion to
repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe
method to use.
Claims
Note: If you are given an RA #, please include the following information on a piece of paper
inside the box:
1) Your name
2) Your address
3) Your phone number
4) The RA #
5) A brief description of the symptoms
Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be
reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and
submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim
for items such as missing component/part, damage not related to shipping, and concealed damage,
must be made within seven (7) days of receiving merchandise.
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Page 24
Technical Specifications
WEIGHT & DIMENSIONS
Length........................................................................................................................... 13.8 in (350 mm)
Width ............................................................................................................................ 11.3 in (287 mm)
Height........................................................................................................................... 18.5 in (470 mm)
Weight ..........................................................................................................................27.2 lbs (12.3 kg)