The Q-Spot™ 560-LED User Manual Rev. 06 covers the description, safety
precautions, installation, programming, operation, and maintenance of the Q-Spot™
560-LED. CHAUVET® released this edition of the Q-Spot™ 560-LED User Manual
in December 2011.
CHAUVET® is a registered trademark of CHAUVET & Sons Inc. (d/b/a CHAUVET®
or Chauvet). The CHAUVET® logo in its entirety including the CHAUVET name and
the dotted triangle, and all other trademarks on this manual pertaining to services,
products, or marketing statements (example: It’s Green Thinking™) are owned or
licensed by CHAUVET®. Any other product names, logos, brands, company names,
and other trademarks featured or referred to within this document are the property of
their respective trademark holders.
CHAUVET® owns the content of this user manual in its entirety, including but not
limited to pictures, logos, trademarks, and resources.
Electronically published by CHAUVET® in the United States of America.
CHAUVET® authorizes its customers to download and print this manual for
professional information purposes only. CHAUVET® expressly prohibits the usage,
copy, storage, distribution, modification, or printing of this manual or its content for
any other purpose without its written consent.
For better results, print this document in color, on letter size paper (8.5 x 11 inches),
double sided. If using A4 paper (210 x 297 mm), configure your printer to scale the
content accordingly.
Any person in charge of installing, operating, and/or maintaining this product should
read the guide that shipped with it as well as this manual in their entirety before
installing, operating, or maintaining this product.
CHAUVET® believes that the information contained in this manual is accurate in all
respects. However, CHAUVET® assumes no responsibility for any error or
omissions in this document. CHAUVET® reserves the right to revise this document
and to make changes from time to time in the content hereof without obligation of
CHAUVET® to notify any person or company of such revision or changes. This
does not constitute in any way a commitment by CHAUVET® to make such
changes. CHAUVET® may issue a revision of this manual or a new edition of it to
incorporate such changes.
The Q-Spot™ 560-LED User Manual Rev. 06 supersedes all previous versions of
this manual. Please discard any older versions of this manual you may have,
whether in printed or electronic format, and replace them with this version.
Author Date Editor Date
D. Couppe 12/19/11 S. Graham 12/19/11
Q-Spot™ 560-LED User Manual Rev. 06
Page 3
Table of Contents
1. Before You Begin ................................................................................................ 1
What Is Included ................................................................................................................. 1
One Q-Spot™ 560-LED
One IEC Power Cord with Edison Plug (US Market)
Two Omega Brackets
One Safety Cable
Warranty Card
Quick Reference Guide
Immediately upon receiving this product, carefully unpack and check the container. Make
sure you have received all the parts indicated above and all the parts are in good condition.
If the container or the material inside the container (the product and included accessorie s)
appear damaged from shipping, or show signs of mishandling, upon receipt notify the
carrier immediately, not CHAUVET®,. Failure to do so in a timely manner may invalidate
your claim with the carrier. In addition, keep the container and all the packing material for
inspection.
For other issues such as missing components or parts, damage not related to shipping, or
concealed damage, file a claim with CHAUVET® within seven (7) days of receiving the
merchandise.
Convention Meaning
Settings
MENU > Settings
Yes/No A set of two mutually exclusive menu options in a menu
1~512 A range of values in the text
50/60 A set of mutually exclusive values in the text
Claims
A new term, another document reference, or section or chapter in
this document
<SET> A button on the product’s control panel
A product function or a menu option
A sequence of menu options
1~10
A range of menu values from which to choose in a menu
ON A unique value to be entered or selected in a menu
Q-Spot™ 560-LED User Manual Rev. 06 -1-
Page 6
Before You Begin
Icon Meaning
The term “DMX” used throughout this document refers to the USITT DMX512-A
transmission protocol.
Product at a
Glance
Use on Dimmer
Outdoor Use
Sound Activated
DMX
Master/Slave
Icon Meaning
This icon indicates critical installation, configuration, or operation
information. Failure to comply with this information may render the
product partially or completely inoperative, damage third-party
equipment, or cause harm to you.
This icon indicates important installation or configuration
information. Failure to comply with this information may prevent
the product from functioning correctly.
This icon indicates useful, although non-critical information.
Auto Programs
Auto-ranging Power Supply
Replaceable Fuse
User Serviceable
Duty Cycle
-2- Q-Spot™ 560-LED User Manual Rev. 06
Page 7
Before You Begin
Safety Notes
Personal Safety
Mounting and
Rigging
Power and Wiring
Operation
Expected LED
Lifespan
Read all these Safety Notes before starting to work with this product. These notes include
important safety information about the installation, usage, and maintenance of this
product.
There are no user serviceable parts in this product. Any reference to servicing y ou
find in this User Manual only applies to properly CHAUVET® certified technicians.
Do not open the housing or attempt any repairs unless you are one of them.
Please refer to all applicable local codes and regulations for the proper installation
of this product.
Avoid direct eye exposure to the light source while the product is on.
Always disconnect this product from its power source before servicing.
Always connect this product to a grounded circuit to avoid the risk of electrocution.
Do not touch this product’s housing when operating because it may be very hot.
This product is for indoor use only! To prevent risk of fire or shock, do not expose this
product to rain or moisture.
Make sure there are no flammable materials close to this product while operating.
When hanging this product, always secure it to a fastening device using a safety
chain/cable (included).
Do not carry this product from the head. Always use the handles.
Always make sure that you are connecting this product to the proper voltage, as per
the specifications in this manual or on the product’s sticker.
Never connect this product to a dimmer pack or rheostat.
Never disconnect this product by pulling or tugging on the power cable.
Do not operate this product if you see damage on the housing, lenses, or cables. In
any of these cases, have the damaged parts replaced by an authorized technici an at
once.
Do not cover the ventilation slots when this product is operating to avoid internal
overheating.
Do not aim this product toward the Sun. The lenses could concentrate the solar energy
and cause internal overheating.
The maximum ambient temperature is 104° F (40° C). Do not operate this product at a
higher temperature.
In case of a serious operating problem, stop using this product immediately!
In the unlikely event that your CHAUVET® product may require service, contact
CHAUVET® Technical Support.
LEDs gradually decline in brightness over time, mostly because of heat. Packaged in
clusters, LEDs exhibit higher operating temperatures than in ideal, single LED conditions.
For this reason, using clustered LEDs at their fullest intensity significantly reduces the
LEDs’ lifespan. Under normal conditions, this lifespan can be of 40,000 to 50,000 hours. If
extending this lifespan is vital, lower the operational temperature by improving the
product’s ventilation and reducing the external temperature. In addition, limiting the overall
projection intensity may also help to extend the LEDs’ lifespan.
Q-Spot™ 560-LED User Manual Rev. 06 -3-
Page 8
Introduction
2. Introduction
Product
Description
Features
Additional Features
The Q-Spot™ 560-LED is a high-power moving yoke product equipped with three (3) 60watt white LEDs. This product includes a color wheel with seven slots, plus white, and two
gobo wheels. One gobo wheel has seven fixed gobos, plus open. The other gobo wheel
has six rotating slot-n-lock gobos, plus open. In addition, the Q-Spot™ 560-LED includes
remote focus and a rotating 3-facet prism.
13 or 17-channel DMX-512 LED moving yoke
Pan: 540 / tilt: 270
Color wheel:
7 colors + white
Split colors
Rainbow color spin at variable speeds
Gobo wheel 1:
Gobo shake
7 gobos + open
Gobo wheel spin at variable speeds
Gobo wheel 2:
Indexed, rotating gobo wheel with gobo shake
6 slot-n-lock gobos + open
2 glass, 4 metal
Rotating gobo wheel spin at variable speeds
Extremely bright with 19 degree beam angle for big looks
3-facet, high-speed rotating prism at variable speeds
Variable focus
Variable iris
Variable electronic shutter (for strobing)
Remote fixture reset and vector speed channel
255 user-programmable steps without DMX controller
Move-in-black for pan/tilt
Built-in automated programs
Built-in sound activated programs
3 high-powered, 60 W (14 A) LEDs
User-selectable pan/tilt ranges
Automatic pan and tilt correction
Quiet operation
3-pin and 5-pin DMX connections
-4- Q-Spot™ 560-LED User Manual Rev. 06
Page 9
Product Overview
DMX In
Rear View
DMX Out
Control Panel
Front View
Power Switch
Introduction
Q-Spot™ 560-LED User Manual Rev. 06 -5-
Page 10
Introduction
-6- Q-Spot™ 560-LED User Manual Rev. 06
Color Wheel
Gobo Wheel 1 Gobo Wheel 2
Page 11
Product Dimensions
Introduction
Q-Spot™ 560-LED User Manual Rev. 06 -7-
Page 12
Setup
3. Setup
AC Power
AC Plug
Fuse Replacement
The Q-Spot™ 560-LED has an auto-ranging power supply that works with a n input voltage
range of 100~240 VAC, 50/60 Hz.
Make sure that you are connecting this product to the proper voltage, as per the
specifications in this manual or on the product’s sticker.
Always connect this product to a protected circuit with an appropriate electrical
ground to avoid the risk of electrocution or fire.
To determine the power requirements for the Q-Spot™ 560-LED, refer to the label affixed
to the side of the product. You can also refer to the Technical Specifications chart in the
Technical Information chapter of this manual.
The listed current rating indicates the maximum current draw during normal operation. For
more information, you may download the document Sizing the Circuit Breakers from the
CHAUVET® website: www.chauvetpro.com.
Never connect this product to a rheostat (variable resistor) or dimmer circuit, even if
the rheostat or dimmer channel serves only as a 0 to 100% switch.
The Q-Spot™ 560-LED comes with a power input cord terminated with a IEC connector on
one end and an Edison plug on the other end (US market). If the power input cord that
came with your product has no plug or you need to change the Edison plug, use the table
below to wire the new plug.
Connection Wire (US) Wire (Europe) Screw Color
AC Live Black Brown Yellow or Brass
AC Neutral White Blue Silver
AC Ground Green/Yellow Green/Yellow Green
This product uses a T5 A, 250 V fuse.
Make sure to disconnect the product’s power cord before replacing a blown fuse,
and always replace with a fuse of the same type and rating.
1. Disconnect the product from the power outlet.
2. Wedge the tip of a flat head screwdriver into the slot of the fuse holder.
3. Pry the safety cap out of the housing to pull out the installed fuse.
4. Remove the blown fuse from the safety cap and replace with a fuse of the exact same
type and rating (T5 A, 250 V).
5. Insert the fuse holder back in place and reconnect power.
(insidesafetycap)
Sparefuse
Installedfuse
(heldbyplasticclip)
Safetycap
-8- Q-Spot™ 560-LED User Manual Rev. 06
Page 13
DMX Linking
You may link the Q-Spot™ 560-LED to a DMX controller using a standard DMX serial
connection. If using other DMX compatible products with the Q-Spot™ 560-LED, you can
control each product individually with a single DMX controller.
DMX Modes
The Q-Spot™ 560-LED uses the standard DMX data connection for its DMX personalities,
Basic and Advanced. You will find information about these DMX modes in this manual.
Refer to the Introduction chapter for a brief description, the Operation chapter for
configuration details, and the DMX Values section for individual channel values.
Master/Slave
Connectivity
The Master/Slave mode enables a Q-Spot™ 560-LED (the “master unit”) to control one or
more Q-Spot™ 560-LED’s (the “slave units”) without a DMX controller. A Q-Spot™ 560-LED
becomes the master unit when running an AUTO, SOUND, TEST, or CUSTOM program.
You must configure the slave units to operate in SLAVE mode from their respective control
panels. During the master/slave operation, the slave units will operate in unison with the
master unit.
If you are not familiar with the DMX standard, master/slave connectivity, or if you need
information about the DMX cables needed to link this product to a DMX controller, you may
download the document DMX Primer from the CHAUVET® website: www.chauvetpro.com.
DO NOT connect a DMX controller to the products operating in Master/Slave mode.
The DMX controller signals may interfere with the signals from the master unit.
The Operation chapter of this manual provides detailed instructions on how to
configure the Master and Slave units.
Setup
Q-Spot™ 560-LED User Manual Rev. 06 -9-
Page 14
Setup
Gobo
Replacement
1. Turn the product off and disconnect from the power outlet.
2. Open the head cover by loosening the four fastening screws at the sides of the
top cover.
3. Separate the gobo plate from the gobo wheel by pushing the gobo plate toward
the front of the moving head (direction 1 in the diagram). Be careful not to push
the gobo out of the gobo plate.
4. Take out the gobo plate by pulling the gobo plate outward (direction 2 in the
diagram).
5. On a flat surface, remove the expansion ring that holds the gobo in place.
6. Remove the gobo from the gobo plate.
7. Insert a new gobo and hold in place with the expansion ring.
8. Slide the tip of the gobo plate under the pressure plate near the center of the
gobo wheel.
9. Push the gobo plate inward. DO NOT force the gobo plate into the gobo wheel
slot.
Note: If correctly installed, the gobo plate should easily snap into the gobo
wheel slot.
-10- Q-Spot™ 560-LED User Manual Rev. 06
Page 15
Mounting
g
Orientation
Rigging
Procedure
Product Mounting
Diagram
Before mounting this product, read and follow the Safety Notes in the Before You Begin
chapter of this manual.
Always mount this product in any safe position while making sure that there is adequate
room for ventilation, configuration, and maintenance.
CHAUVET® recommends following the general guidelines below wh en mounting this
product.
When selecting an installation location, consider easy access to this product for
operation, programming adjustments, and routine maintenance.
Make sure to mount this product away from any flammable material as indicated in the
Safety Notes section.
Never mount the product in places where rain, high humidity, extreme temperature
changes, or restricted ventilation may affect it.
If hanging this product, make sure that the mounting location can support the product’s
weight. Please see the Technical Specifications section of this manual for the weight
requirement of this product.
The Q-Spot™ 560-LED comes with two (2) omega brackets to which you can attach
clamps. You must supply your own clamps. Make sure the clamps are capable of
supporting the weight of this product. You must use two mounting points per unit.
Omega Brackets
Floor Mounting
Safety Cable
Overhead Mountin
Setup
Q-Spot™ 560-LED User Manual Rev. 06 -11-
Page 16
A
Operation
4. Operation
Control Panel
Description
Control Options
Programming
DMX Operation
Button Function
<MENU>
<ENTER>
<UP>
<DOWN>
Exits from the current menu or function
Enables the currently displayed menu or sets the currently selected
value in to the current function
Navigates upward through the menu list and increases the numeric
value when in a function
Navigates downward through the menu list and decreases the numeric
value when in a function
You can set the Q-Spot™ 560-LED start address in the 001~512 DMX range. This enables
control of up to 30 units in the 17-channel ADVANCED personality.
Refer to the Menu Map to learn about the menu options. The Menu Map has a Menu Level
and a variety of programming levels for each option.
To go to an option in the Menu Level, press <MENU> repeatedly until the option shows
on the display. Press <ENTER> to select. This will take you to the first programming
level for that option.
To select an option or value within the current programming level, press <UP> or
<DOWN> until the option shows on the display. Press <ENTER> to select. In this
case, if there is another programming level, you will see that first option or you will see
the selected value.
To exit to the previous menu level, press <MENU>.
In the EDIT menu, <UP> and <DOWN> will only change the value of the current
option. To change to the next option, press <ENTER>.
1. Select DMX operation.
a) Go to MENU > INTRO > RUN.
b) Select DMX 512.
2. Select a DMX mode.
a) Go to MENU > INTRO > PERSON.
b) Select BASIC or ADVANCED.
3. Select the starting address.
a) Go to MENU > INTRO > ADDRESS.
b) Select a starting address, 001~496 (Advanced) or 001~500 (Basic).
The highest possible starting address for each DMX mode is as follows:
DMX Mode DMX Address
Basic
dvanced
500
496
-12- Q-Spot™ 560-LED User Manual Rev. 06
Page 17
Operation
Stand-alone
Operation
Master/Slave
1. Go to MENU > INTRO > RUN.
2. Select a stand-alone operation mode (AUTO 1, AU TO 2, CUSTOM, SOUND 1, SOUND 2, or TEST).
Of all the stand-alone operation modes indicated above, only “CUSTOM” is editable
(see Edit Custom).
The Master/Slave mode enables one or more Q-Spot™ 560-LED products (the slaves) to
simultaneously duplicate the output of another Q-Spot™ 560-LED (the master), without a
DMX controller, whether in auto/custom or static modes,.
1. Set the master unit
a) Select a stand-alone mode, as indicated above.
:
2. Set each of the slave units:
a) Go to MENU > INTRO > RUN.
Display Mode
Software Version
b) Select SLAVE.
Do not connect a DMX controller to the master or slave products.
The master unit should be the first unit in the DMX daisy chain.
1. Go to MENU > INTRO > DISPLAY.
2. Select a display mode (60 CLOSE or BRIGHT).
When in the “60 CLOSE” setting, the LCD’s backlight will turn off after 60 s.
When in the “BRIGHT” setting, the LCD’s backlight will stay on.
1. Go to MENU > INTRO > INFO.
2. The display will show Edition.
3. Press <ENTER> to see the installed software version.
Q-Spot™ 560-LED User Manual Rev. 06 -13-
Page 18
Operation
Keylock
Locks or unlocks the product’s display.
1. Go to MENU > INTRO > KEYLOCK.
2. Select YES or NO.
When Keylock is in the “YES” setting, you will have to enter the password after 30
seconds of control panel inactivity or each time you turn the product on.
The default (non-modifiable) password is
<UP>, <DOWN>, <UP>, <DOWN>, and <ENTER>.
Reset
Reset all custom settings to their default values.
1. Go to MENU > INTRO > RESET
2. Select YES or NO.
This option defines the output speed when you modify the values of the dimmer faders.
Dimmer Curve
This setting provides you with four different options to simulate the dimming curve of an
incandescent lighting product.
1. Go to MENU > INTRO > DIMMER
2. Select DIMMER 0~4.
DIMMER 0:
DIMMER 1~4:
The output is proportional (linear) to the dimmer channel.
The output follows the dimmer channel values based on the
corresponding dimmer curve, being DIM1 the fastest and DIM4 the
slowest.
.
.
-14- Q-Spot™ 560-LED User Manual Rev. 06
Page 19
Operation
Fader Reversal
Define how the pan, tilt, and dimmer increase.
1. Go to MENU > INVERT > PAN.
2. Select a fader direction (NORMAL or REVERSE).
3. Go to MENU > INVERT > TILT.
4. Select a fader direction (NORMAL or REVERSE).
5. Go to MENU > INVERT > DIMMER.
6. Select a fader direction (NORMAL or REVERSE).
7. Go to MENU > INVERT > USE.
8. Select YES to activate the new settings or NO to stop using them.
When in NORMAL, the pan, tilt, and dimmer values will increase as the position
of the respective fader increases.
When in REVERSE, the pan, tilt, and dimmer values will decrease as the position
of the respective fader increases.
Range Limitation
Limit the pan or tilt range.
1. Go to MENU > RANGE > P/START.
2. Select the starting point for the limited pan (000~255).
3. Go to MENU > RANGE > P/FINISH.
4. Select the finishing point for the limited pan (000~255).
5. Go to MENU > RANGE > T/START.
6. Select the starting point for the limited tilt (000~255).
7. Go to MENU > RANGE > T/FINISH.
8. Select the finishing point for the limited tilt (000~255).
9. Go to MENU > RANGE > USE.
10. Select YES to activate the new settings or NO to stop using them.
Select how you reset the product, either using the DMX controller or from the control
panel.
Reset Control
1. Go to MENU > SPECIAL > RESET.
2. Select DMX or SYSTEM.
Move-in Black
Activate or deactivate the move-in black 3-second delay.
DMX:
SYSTEM:
Enables the DMX controller to reset the product (Control function).
Restricts the reset function to the control panel.
1. Go to MENU > SPECIAL > BLACKD.
2. Select YES to enable the 3 seconds delay or NO to make the blackout immediate.
Loss of DMX
Settings
Define response to a DMX failure.
1. Go to MENU > SPECIAL > DMXERROR.
2. Select SAVE to show the last look when DMX is lost or BLAK to make the product
blackout immediately.
Q-Spot™ 560-LED User Manual Rev. 06 -15-
Page 20
Operation
Fan Wait
Stop the fan during a blackout.
1. Go to MENU > SPECIAL > FAN_WAIT.
2. Select ON or OFF.
System Default
Default all product parameters to their default values.
1. Go to MENU > EXTRA.
2. Press <ENTER> (PASSWORD) will show on the display.
3. Press <ENTER> (**** will show on the display).
4. Enter the password, as explained in Keylock.
5. Use <UP> to select DEFAULT.
6. Press <ENTER> (NO will show on the display).
7. Select YES and press <ENTER> to default the product or press <MENU> to exit.
Edit Custom
Program up to 255 steps in a single custom program.
1. Go to MENU > EDIT.
2. Press <ENTER> to go to STEP.
3. Press <ENTER> to select a value. The current value (001~255) will show on the LCD.
4. Press <UP> or <DOWN> to select a new value.
5. Press <ENTER> to accept the value.
6. Press <ENTER> to go to PAN.
7. Repeat steps “1” through “6” for TILT, SPEED, COLOR, GOBO1, GOBO2, GOBO2ROT, PRISM, PRISMT, IRIS, FOCUS, DIMMER, STROBE, and TIME.
8. Press <ENTER> to go to USE.
9. Select YES to save the settings for this step or NO to delete them.
10. Repeat steps “3” to “8” for the other steps.
The product will execute all the steps in the CUSTOM program and stop.
To make the product start over, add a last step whose duration is 0 seconds.
Example:
Step 1: Time = 5 Use = Yes
Step 2: Time = 4 Use = Yes
Step 3: Time = 6 Use = Yes
Step 4: Time = 0 Use = Yes (This step creates a loop)
Step 5: Time = 0 Use = No
(Unused steps)
Step 255 Time = 0 Use = No
-16- Q-Spot™ 560-LED User Manual Rev. 06
Page 21
Menu Map
V
Main Level Programming Levels Description
INTRO ADDRESS 001~512
RESET
RUN
PERSON
DISPLAY
KEYLOCK
DIMMER
INFO EDITION
INVERT
RANGE
SPECIAL
PAN
TILT
DIMMER
USE
P/START
P/FINISH
T/START
T/FINISH
USE
BLACKD
RESET
FAN_WAIT
DMXERROR
YES
NO
DMX512
AUTO 1
AUTO 2
SOUND 1
SOUND 2
CUSTOM
TEST
SLAVE
BASIC
ADVANCED
60 CLOSE
BRIGHT
YES
NO
DIMMER 0
DIMMER 1
DIMMER 2
DIMMER 3
DIMMER 4
ERSION
NUMBER
NORMAL
REVERSE
NORMAL
REVERSE
NORMAL
REVERSE
YES
NO
000~255
YES
NO
YES
NO
DMX
SYSTEM
ON
OFF
SAVE
BLAK
Continued on next page
Selects a starting DMX address
Resets the product’s custom settings
Selects DMX512-A running mode
Selects the first automatic program
Selects the second automatic program
Selects the first sound activated program
Selects the second sound program
Selects the user customizable program
Selects the fixture’s test sequence
Selects the Slave running mode
Selects the 13-channel DMX mode
Selects the 17-channel DMX mode
Turns off the display after 60 s
Keeps the display on
Activates the control panel password
Linear dimmer
Slow (DIM 4) to fast (DIM1) dimmer curves
Shows the version of the installed S/W
Defines the direction of the pan function
Defines the direction of the tilt function
Defines the direction of the dimmer function
Activates the changes
Sets the pan start point (restricted range)
Sets the pan end point (restricted range)
Sets the tilt start point (restricted range)
Sets the tilt end point (restricted range)
Activates the changes
Activates the move-in black delay (3 s)
The DMX controller can reset the product
The control panel can reset the product
Forces the fan to stop during a blackout
Save the last look when DMX is lost
Goes to black when DMX is lost
Operation
Q-Spot™ 560-LED User Manual Rev. 06 -17-
Page 22
Operation
Main Level Programming Levels Description
EDIT
Extra
Default
STEP
PAN
TILT
SPEED
COLOR
GOBO1
GOBO2
GOBO2ROT
PRISM
PRISMT
IRIS
FOCUS
DIMMER
STROBE
TIME
USE
Password * * * *
Default
000~255
YES
NO
YES
NO
Selects the program step
Selects the pan position
Selects the tilt position
Selects the pan/tilt speed
Selects the color wheel position
Selects the fixed gobo wheel position
Selects the rotating gobo wheel position
Selects the gobo rotation mode
Selects the prism rotation mode
Selects the prism rotation fine adjustment
Selects the iris position
Selects the focus position
Selects the dimmer value
Selects the strobe frequency and mode
Selects the step duration
Activates the changes
Opens the Default menu level
Sets unit back to default factory settings
No Function
Red
Green
Yellow
Blue
Orange
Magenta
Light Blue
Light Blue/Magenta
Magenta/Orange
Orange/Blue
Blue/Yellow
Yellow/Green
Green/Red
Red/Open
Rainbow or Linear Effect
To maintain optimum performance and minimize wear, the user should clean this product
frequently. Usage and environment are contributing factors in determining the cleaning
frequency.
As a rule, you should clean this product at least twice a month. Dust build up reduces light
output performance and can cause overheating. This can lead to reduced light source life
and increased mechanical wear.
To clean a product, follow the recommendations below:
Unplug the unit from power.
Wait until the unit has cooled.
Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on
the external vents and accessible internal components.
Clean all external glass lenses with a mild solution of non-ammonia glass cleane r or
isopropyl alcohol.
Apply the solution directly to a soft, lint-free cotton cloth or a lens cleaning tissue.
Drag any dirt or grime to the outside of the glass lens.
Gently polish the glass lens until it is free of haze and lint.
Always dry the external glass lens carefully after cleaning it.
Refrain from spinning this product’s fans using compressed air.
-24- Q-Spot™ 560-LED User Manual Rev. 06
Page 29
Troubleshooting Guide
Symptom Cause(s) Action(s)
Dimmer fader set to “0” Increase the value of the dimmer channel
color fader set to “0” Increase the value of the color channel
All colors in CUSTOM mode
Product does not light up
One of the LEDs does
not work
Circuit breaker/fuse
keeps tripping/blowing
Unit does not power up
Unit does not respond to
wired DMX or responds
erratically
are set to “0”
No power Verify external power circuit and wiring
Faulty internal power supply
Faulty main control board
Faulty LED
Faulty LED driver
Excessive circuit load Reduce total load placed on the electrical circuit
Short circuit along the power wires Check electrical wiring
No power Check for voltage on outlet
Loose or damaged power cord Check power cord
Blown fuse Replace fuse
Faulty internal power supply Send unit for repair
Wrong DMX addressing Check unit addressing
Damaged DMX cables Check DMX cables
Wrong polarity on the controller Check polarity switch settings on the controller
Loose DMX cables Check cable connections
Non DMX cables Use only DMX compatible cables
Bouncing signals Install termin ator as suggested
Long cable / low level signal
Too many units
Interference from AC wires
Faulty DMX interface board Send unit for repair
Faulty Display/Main board Send unit for repair
If you still experience technical problems after trying the above solutions or if you
need to send the unit for repair, contact CHAUVET® Technical Support.
Technical Information
Increase the values of the colors
Send unit for repair
Send unit for repair
Install an optically coupled DMX splitter before a
long section of cable or right after the unit with
the strong signal
Install an optically coupled DMX splitter after unit
#32
Keep DMX cables separated from power cables
or fluorescent/black lights
Faulty LED module
Q-Spot™ 560-LED User Manual Rev. 06 -25-
Page 30
Technical Information
Returns
Procedure
Contact Us
You must send the merchandise prepaid, in the original box, and with its original packing
and accessories. CHAUVET® will not issue call tags.
Call CHAUVET® and request a Return Merchandise Authorization (RMA) number before
shipping the product. Be prepared to provide the model number, serial number, and a brief
description of the cause for the return.
Clearly label the package with a Return Merchandise Authorization (RMA) number.
CHAUVET® will refuse any product returned without an RMA number.
DO NOT write the RMA number directly on the box. Instead, write it on a properly
affixed label.
Once you have received the RMA number please include the following information on a
piece of paper inside the box:
Your name
Your address
Your phone number
The RMA number
A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be the customer’s responsibility. As a suggestion, proper FedEx packing or
double-boxing is the method CHAUVET® recommends.
CHAUVET® reserves the right to use its own discretion to repair or replace returned
product(s).