Chauvet Professional Cloud 9 User Manual

User Manual
EDITION NOTES
The Cloud 9 User Manual includes a description, safety precautions, installation, programming, operation and maintenance instructions for the Cloud 9.
Trademarks
CHAUVET, the Chauvet logo and Cloud 9 are registered trademarks or trademarks of Chauvet & Sons, LLC (d/b/a Chauvet and Chauvet Lighting) in the United States and other countries. Other company and product names and logos referred to herein may be trademarks of their respective companies.
Copyright Notice
The works of authorship contained in this manual, including, but not limited to, all design, text and images are owned by Chauvet.
© Copyright 2018 Chauvet & Sons, LLC. All rights reserved.
Electronically published by Chauvet in the United States of America.
Manual Use
Chauvet authorizes its customers to download and print this manual for professional information purposes only. Chauvet expressly prohibits the usage, copy, storage, distribution, modification, or printing of this manual or its content for any other purpose without written consent from Chauvet.
Document Printing
For best results, print this document in color, on letter size paper (8.5 x 11 in), double-sided. If using A4 paper (210 x 297 mm), configure the printer to scale the content accordingly.
Intended Audience
Any person installing, operating, and/or maintaining this product should completely read through the guide that shipped with the product, as well as this manual, before installing, operating, or maintaining this product.
Disclaimer
Chauvet believes that the information contained in this manual is accurate in all respects. However, Chauvet assumes no responsibility and specifically disclaims any and all liability to any party for any loss, damage or disruption caused by any errors or omissions in this document, whether such errors or omissions result from negligence, accident or any other cause. Chauvet reserves the right to revise the content of this document without any obligation to notify any person or company of such revision, however, Chauvet has no obligation to make, and does not commit to make, any such revisions. Download the latest version from www.chauvetprofessional.com.
Document Revision
This Cloud 9 User Manual is the 4th edition of this document. Go to www.chauvetprofessional.com for the latest version.
Cloud 9 User Manual Rev. 4
TABLE OF CONTENTS
TABLE OF CONTENTS
1. Before You Begin ....................................................................... 1
What Is Included ........................................................................................... 1
Claims ........................................................................................................... 1
Manual Conventions ..................................................................................... 1
Symbols ........................................................................................................ 1
Safety Notes.................................................................................................. 1
Personal Safety.............................................................................................................. 2
Mounting and Rigging .................................................................................................... 2
Power and Wiring........................................................................................................... 2
Operation ....................................................................................................................... 2
2. Introduction ................................................................................ 3
Description .................................................................................................... 3
Features ......................................................................................................................... 3
Product Overview.......................................................................................... 4
Product Dimensions ...................................................................................... 5
3. Setup ........................................................................................... 6
AC Power...................................................................................................... 6
AC Plug .......................................................................................................................... 6
Resetting the Breaker ................................................................................... 6
DMX Linking.................................................................................................. 6
DMX Personalities.......................................................................................................... 6
Mounting ....................................................................................................... 7
Orientation...................................................................................................................... 7
Rigging ........................................................................................................................... 7
Procedure....................................................................................................................... 7
Hose Attachment............................................................................................................ 8
4. Operation .................................................................................... 9
Control Panel Operation................................................................................ 9
Control Options ............................................................................................. 9
Programming................................................................................................. 9
Preparing for Operation................................................................................. 9
Menu Map ..................................................................................................... 10
Configuration (DMX) ..................................................................................... 10
DMX Control................................................................................................................... 10
DMX Values .................................................................................................. 10
Configuration (Standalone) ........................................................................... 11
Interval ........................................................................................................................... 11
Duration.......................................................................................................................... 11
Timer Out ....................................................................................................................... 11
Volume Out .................................................................................................................... 11
Fluid Sensor ................................................................................................................... 11
Direct Timer.................................................................................................................... 11
5. Technical Information ................................................................ 12
Product Maintenance .................................................................................... 12
Storage.......................................................................................................... 12
Control Panel Information ............................................................................. 12
6. Technical Specifications ........................................................... 13
7. Returns........................................................................................ 14
8. Contact Us .................................................................................. 15
Cloud 9 User Manual Rev. 4
BEFORE YOU BEGIN
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1. BEFORE YOU BEGIN

What Is Included

Cloud 9
Seetronic powerCON power cord

Claims

Carefully unpack the product immediately and check the container to make sure all the parts are in the package and are in good condition.
If the box or the contents (the product and included accessories) appear damaged from shipping, or show signs of mishandling, notify the carrier immediately, not Chauvet. Failure to report damage to the carrier immediately may invalidate your claim. In addition, keep the box and contents for inspection.
For other issues, such as missing components or parts, damage not related to shipping, or concealed damage, file a claim with Chauvet within 7 days of delivery.

Manual Conventions

Convention Meaning
1–512 A range of values
50/60 A set of values of which only one can be chosen
<SET> A button on the product’s control panel
Settings A product function or a menu option

Symbols

Directional Hose and Clamp
Quick Reference Guide
Symbol Meaning
Critical installation, configuration, or operation information. Not following these instructions may make the product not work, cause damage to the product, or cause harm to the operator.
Important installation or configuration information. The product may not function correctly if this information is not used.
Useful information.
Any reference to power connections in this manual assumes the use of Seetronic IP rated cables.
The term “DMX” used throughout this manual refers to the USITT DMX512-A digital data transmission protocol.

Safety Notes

Read all the following safety notes before working with this product. These notes contain important information about the installation, usage, and maintenance of this product.
This product contains no user-serviceable parts. Any reference to servicing in this User Manual will only apply to properly trained, certified technicians. Do not open the housing or attempt any repairs.
All applicable local codes and regulations apply to proper installation of this product.
Page 1 of 15
Cloud 9 User Manual Rev. 4
BEFORE YOU BEGIN

Personal Safety

Depending on the amount of fog generated, all fog machines may set off smoke detectors.
Drain the tank before transporting the product.
Always disconnect this product from its power source before servicing.
The product’s nozzle is very hot during operation and it remains hot for a long time after operation has stopped.
Always connect this product to a grounded circuit to avoid the risk of electrocution.
Do not swallow fluid. MSDS for Chauvet fluids are available for download from our website.
People with asthma or respiratory issues should avoid prolonged exposure.
Do not use for space heating purposes.
Do not touch this product’s housing during operation because it may be very hot.

Mounting and Rigging

This product is for indoor use only! To prevent risk of fire or shock, do not expose this product to rain or moisture. (IP20)
CAUTION: When transferring product from extreme temperature environments, (e.g. cold truck to warm humid ballroom) condensation may form on the internal electronics of the product. To avoid causing a failure, allow product to fully acclimate to the surrounding environment before connecting it to power.
Mount this product in a location with adequate ventilation, at least 20 in (50 cm) from adjacent surfaces.
Make sure there are no flammable materials close to this product while it is operating.

Power and Wiring

Always make sure you are connecting this product to the proper voltage in accordance with the specifications in this manual or on the product’s specification label.
To eliminate unnecessary wear and improve its lifespan, during periods of non-use completely disconnect the product from power via breaker or by unplugging it.
Never connect this product to a dimmer pack or rheostat.
Never disconnect this product by pulling or tugging on the power cable.
The 120V version of the Cloud 9 consumes more than 20A of power, and thus requires 2 power cords, with each on its own circuit.

Operation

Do not operate this product if you see damage to the housing, fluid tank, or cables. Have the damaged parts replaced by an authorized technician at once.
Be sure that no ventilation slots on the product’s housing are blocked.
Never carry the product from the power cord or any moving part. Always use the handles.
The fog exits the nozzle at a v ery high temperature and it remains hot for a long time after operation has stopped. Keep a minimum distance of 6.5 ft (2 m) from the nozzle to the nearest object.
The maximum ambient temperature is 113 °F (45 °C). Do not operate this product at a higher temperature.
In the event of a serious operating problem, stop using this product immediately!
Do not add perfume, alcohol, gasoline, or any other flammables to the fog fluid.
Use only CHAUVET approved fog or haze fluid (PHF, QDF, or HDF)!
If your Chauvet product requires service, contact Chauvet Technical Support.
Cloud 9 User Manual Rev. 4
Page 2 of 15
INTRODUCTION

2. INTRODUCTION

Description

The Cloud 9 is a low-lying fog machine that creates thick clouds that hug the floor without the need for dry ice. The ultrasonic agitator converts distilled water into a thin mist. The unit’s fast heat up time allows for quick operation and fog on demand. Its flight case makes transportation a breeze and locking casters prevent accidental rollaways. The Cloud 9 can be controlled with the on board digital display or DMX.

Features

Professional fogger gives high-impact low-lying fog effect on stage or in ballrooms
Continuous operation produces fog to cover 3,230 ft
Ultrasonic agitator combines distilled water with fog to produce low-lying fog effect
Ships in rugged flight case with locking casters with hinged top cover to allow for operation even when closed
Control via on board digital display or DMX
Integrated water drain system makes cleanup fast and easy
Works with fog fluid, haze fluid, or quick-dissipating fluid for desired effect
Use without dry ice or CO2, so no special licensing/training required
2
(300 m2) area
Page 3 of 15
Cloud 9 User Manual Rev. 4
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