The Cloud 9 User Manual includes a description, safety precautions, installation, programming, operation
and maintenance instructions for the Cloud 9.
Trademarks
CHAUVET, the Chauvet logo and Cloud 9 are registered trademarks or trademarks of Chauvet & Sons,
LLC (d/b/a Chauvet and Chauvet Lighting) in the United States and other countries. Other company and
product names and logos referred to herein may be trademarks of their respective companies.
Copyright Notice
The works of authorship contained in this manual, including, but not limited to, all design, text and images
are owned by Chauvet.
Electronically published by Chauvet in the United States of America.
Manual Use
Chauvet authorizes its customers to download and print this manual for professional information purposes
only. Chauvet expressly prohibits the usage, copy, storage, distribution, modification, or printing of this
manual or its content for any other purpose without written consent from Chauvet.
Document Printing
For best results, print this document in color, on letter size paper (8.5 x 11 in), double-sided. If using A4
paper (210 x 297 mm), configure the printer to scale the content accordingly.
Intended Audience
Any person installing, operating, and/or maintaining this product should completely read through the guide
that shipped with the product, as well as this manual, before installing, operating, or maintaining this
product.
Disclaimer
Chauvet believes that the information contained in this manual is accurate in all respects. However,
Chauvet assumes no responsibility and specifically disclaims any and all liability to any party for any loss,
damage or disruption caused by any errors or omissions in this document, whether such errors or
omissions result from negligence, accident or any other cause. Chauvet reserves the right to revise the
content of this document without any obligation to notify any person or company of such revision, however,
Chauvet has no obligation to make, and does not commit to make, any such revisions. Download the latest
version from www.chauvetprofessional.com.
Document Revision
This Cloud 9 User Manual is the 4th edition of this document. Go to www.chauvetprofessional.com for the
latest version.
Cloud 9 User Manual Rev. 4
TABLEOF CONTENTS
TABLE OF CONTENTS
1. Before You Begin ....................................................................... 1
What Is Included ........................................................................................... 1
8. Contact Us .................................................................................. 15
Cloud 9 User Manual Rev. 4
BEFORE YOU BEGIN
!
!
!
1. BEFORE YOU BEGIN
What Is Included
•Cloud 9
•Seetronic powerCON power cord
Claims
Carefully unpack the product immediately and check the container to make sure all the parts are in the
package and are in good condition.
If the box or the contents (the product and included accessories) appear damaged from shipping, or show
signs of mishandling, notify the carrier immediately, not Chauvet. Failure to report damage to the carrier
immediately may invalidate your claim. In addition, keep the box and contents for inspection.
For other issues, such as missing components or parts, damage not related to shipping, or concealed
damage, file a claim with Chauvet within 7 days of delivery.
Manual Conventions
ConventionMeaning
1–512A range of values
50/60A set of values of which only one can be chosen
<SET>A button on the product’s control panel
SettingsA product function or a menu option
Symbols
•Directional Hose and Clamp
•Quick Reference Guide
SymbolMeaning
Critical installation, configuration, or operation information. Not following these
instructions may make the product not work, cause damage to the product, or cause
harm to the operator.
Important installation or configuration information. The product may not function
correctly if this information is not used.
Useful information.
Any reference to power connections in this manual assumes the use of Seetronic
IP rated cables.
The term “DMX” used throughout this manual refers to the USITT DMX512-A digital
data transmission protocol.
Safety Notes
Read all the following safety notes before working with this product. These notes contain important
information about the installation, usage, and maintenance of this product.
This product contains no user-serviceable parts. Any reference to servicing in this
User Manual will only apply to properly trained, certified technicians. Do not open
the housing or attempt any repairs.
All applicable local codes and regulations apply to proper installation of this
product.
Page 1 of 15
Cloud 9 User Manual Rev. 4
BEFORE YOU BEGIN
Personal Safety
•Depending on the amount of fog generated, all fog machines may set off smoke detectors.
•Drain the tank before transporting the product.
•Always disconnect this product from its power source before servicing.
•The product’s nozzle is very hot during operation and it remains hot for a long time after operation
has stopped.
•Always connect this product to a grounded circuit to avoid the risk of electrocution.
•Do not swallow fluid. MSDS for Chauvet fluids are available for download from our website.
•People with asthma or respiratory issues should avoid prolonged exposure.
•Do not use for space heating purposes.
•Do not touch this product’s housing during operation because it may be very hot.
Mounting and Rigging
•This product is for indoor use only! To prevent risk of fire or shock, do not expose this product to
rain or moisture. (IP20)
•CAUTION: When transferring product from extreme temperature environments, (e.g. cold truck to
warm humid ballroom) condensation may form on the internal electronics of the product. To avoid
causing a failure, allow product to fully acclimate to the surrounding environment before connecting
it to power.
•Mount this product in a location with adequate ventilation, at least 20 in (50 cm) from adjacent
surfaces.
•Make sure there are no flammable materials close to this product while it is operating.
Power and Wiring
•Always make sure you are connecting this product to the proper voltage in accordance with the
specifications in this manual or on the product’s specification label.
•To eliminate unnecessary wear and improve its lifespan, during periods of non-use completely
disconnect the product from power via breaker or by unplugging it.
•Never connect this product to a dimmer pack or rheostat.
•Never disconnect this product by pulling or tugging on the power cable.
The 120V version of the Cloud 9 consumes more than 20A of power, and thus
requires 2 power cords, with each on its own circuit.
Operation
•Do not operate this product if you see damage to the housing, fluid tank, or cables. Have the
damaged parts replaced by an authorized technician at once.
•Be sure that no ventilation slots on the product’s housing are blocked.
•Never carry the product from the power cord or any moving part. Always use the handles.
•The fog exits the nozzle at a v ery high temperature and it remains hot for a long time after operation
has stopped. Keep a minimum distance of 6.5 ft (2 m) from the nozzle to the nearest object.
•The maximum ambient temperature is 113 °F (45 °C). Do not operate this product at a higher
temperature.
•In the event of a serious operating problem, stop using this product immediately!
•Do not add perfume, alcohol, gasoline, or any other flammables to the fog fluid.
•Use only CHAUVET approved fog or haze fluid (PHF, QDF, or HDF)!
If your Chauvet product requires service, contact Chauvet Technical Support.
Cloud 9 User Manual Rev. 4
Page 2 of 15
INTRODUCTION
2. INTRODUCTION
Description
The Cloud 9 is a low-lying fog machine that creates thick clouds that hug the floor without the need for dry
ice. The ultrasonic agitator converts distilled water into a thin mist. The unit’s fast heat up time allows for
quick operation and fog on demand. Its flight case makes transportation a breeze and locking casters
prevent accidental rollaways. The Cloud 9 can be controlled with the on board digital display or DMX.
Features
•Professional fogger gives high-impact low-lying fog effect on stage or in ballrooms
•Continuous operation produces fog to cover 3,230 ft
•Ultrasonic agitator combines distilled water with fog to produce low-lying fog effect
•Ships in rugged flight case with locking casters with hinged top cover to allow for operation even
when closed
•Control via on board digital display or DMX
•Integrated water drain system makes cleanup fast and easy
•Works with fog fluid, haze fluid, or quick-dissipating fluid for desired effect
•Use without dry ice or CO2, so no special licensing/training required
2
(300 m2) area
Page 3 of 15
Cloud 9 User Manual Rev. 4
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