Chauvet Amhaze II User Manual

User Manual

Edition Notes

The Amhaze™ II User Manual Rev. 1 covers the description, safety precautions,

Trademarks

CHAUVET® is a registered tradem ark of CHAUVET & Sons Inc . (d/b/a CHAUVET ® or

the

product

names, logos, brands, company names, and other trademarks featured or referred to

Copyright Notice

CHAUVET® owns the co ntent of this User Manual in its entirety, including but not lim ited

Manual Use

CHAUVET® authorizes its custom ers to downlo ad and pr int this m anual for pr ofessiona l

sage, copy, storage,

Document Printing

For better results, print th is document in c olor, on lette r size paper (8. 5 x 11 in), doub le­sided. If using A4 paper (210 x 297 mm), configure your printer to scale the content

Intended Audience

Any person in charge of installing, operating, and/or maintaining this product should

Disclaimer

CHAUVET® believes that the information contained in this manual is accurate in all

notify any person or

Document Revision

The Amhaze™ II User Manual Rev. 1 is the first edition of this manual. Go to

A. Leon

11/11/13

D. Couppe

11/11/13

Edition Notes

installation, program ming, operatio n, and maintenanc e of the Amhaze™ II. CHAUVET®
released this edition of the Amhaze™ II User Manual in November 2013.

Chauvet). The CHAU VET® logo in its entir ety including the CHAUVET® nam e and
dotted triangle, and all oth er trademarks in this manual pertaining to services, pr oducts,
or marketing statements are owned or licensed by CHAUVET®. Any other

within this document are the property of their respective trademark holders.

to pictures, logos, trademarks, and resources.

© Copyright 2013 CHAUVET®. All rights reserved.

Electronically published by CHAUVET® in the United States of America.

information purposes only. CHAUVET® expressly prohibits the u
distribution, m odification, or printing of this manual or its content f or any other purpose
without written consent from CHAUVET®.

accordingly.

completely read through the guide that s hipped with the pro duct, as well as this manual,
before installing, operating, or maintaining this product.

respects. However, CH AUVET® assumes no responsibility for any errors or omissions
in this document. CHAUVET® reserves the right to revise and make changes to the
content of this document without obligation that CHAUVET®
company of such revision or changes. This does not in any way constitute a
commitment by CHAUVET® to make such changes . CHAUVET® ma y issue a revision
of this manual or a new edition to incorporate such changes.

www.chauvetpro.com for the latest version.

Author Date Editor Date

Amhaze™ II User Manual Rev. 1

Table of Contents

Table of Contents

1. Before You Begin ...................................................................................................................................... 1

What is Included ........................................................................................................................................................... 1

Claims .......................................................................................................................................................................................... 1

Manual Conventions .................................................................................................................................................................... 1

Symbols ....................................................................................................................................................................................... 1

Product at a Glance ...................................................................................................................................................... 2

Safety Notes ................................................................................................................................................................. 2

Personal Safety ............................................................................................................................................................................ 2

Mounting and Rigging .................................................................................................................................................................. 2

Power and Wiring ......................................................................................................................................................................... 2

Operation ..................................................................................................................................................................................... 2

2. Introduction ............................................................................................................................................... 3

Description .................................................................................................................................................................... 3

Features ........................................................................................................................................................................ 3

Overview ....................................................................................................................................................................... 4

Dimensions ................................................................................................................................................................... 5

3. Setup .......................................................................................................................................................... 6

AC Power ...................................................................................................................................................................... 6

AC Plug ........................................................................................................................................................................................ 6

Resetting the Breaker .................................................................................................................................................................. 6

DMX Linking.................................................................................................................................................................. 6

DMX Modes ................................................................................................................................................................................. 6

Mounting ....................................................................................................................................................................... 7

Orientation ................................................................................................................................................................................... 7

Rigging ......................................................................................................................................................................................... 7

4. Operation ................................................................................................................................................... 8

Control Panel Description ............................................................................................................................................. 8

Control Options ............................................................................................................................................................. 8

Programming ................................................................................................................................................................ 8

Preparing for Operation ................................................................................................................................................................ 8

Startup ......................................................................................................................................................................................... 8

Menu Map ..................................................................................................................................................................... 9

DMX Values ................................................................................................................................................................ 10

Configuration (DMX) ................................................................................................................................................... 10

Starting Address ......................................................................................................................................................................... 10

Setting the Output Volume ......................................................................................................................................................... 10

Setting the Fan Speed ............................................................................................................................................................... 10

Timer Mode ................................................................................................................................................................................ 11

Manual Mode ............................................................................................................................................................................. 11

Timer Mode Parameters ............................................................................................................................................................ 11

Activating the Fluid Sensor ........................................................................................................................................................ 11

Amhaze™ II User Manual Rev. 1 -i-

Table of Contents

5. Technical Information ............................................................................................................................. 12

Hazer Maintenance ..................................................................................................................................................... 12

Storage ....................................................................................................................................................................... 12

Technical Specifications ............................................................................................................................................. 13

Returns ....................................................................................................................................................................... 14

Contact Us .................................................................................................................................................................. 14

-ii- Amhaze™ II User Manual Rev. 1

1. Before You Begin

What is Included

Quick Reference Guide

Claims

Carefully unpack the pr oduct immediately and check the box to m ake sure all the parts

If the box or the contents (t he product and include d accessories ) appear damaged f rom

notify the carrier imm ediately, not CHAUVET®.

Failure to report damage to the carrier immediately may invalidate your claim. In

o shipping,

Manual Conventions

Convention

Meaning

1–512

A range of values in the text

50/60

A set of mutually exclusive values in the text

<SET>

A button on the product’s control panel

Settings

A product function or a menu option

MENU>Settings

A sequence of menu options

1–10

A range of menu values from which to choose in a menu

Yes/No

A set of two mutually exclusive menu options in a menu

ON

A unique value to be entered or selected in a menu

Symbols

Critical installation, configuration, or operation information.

operator.

comply with this information may keep the product from working.

The term “DMX” used throughout this manual refers to the USITT DMX512-A

• Amhaze™ II

• Neutrik® powerCON® power cord

• Warranty Card

•

are in the package and are in good condition.

shipping or show signs of m ishandling,
addition, keep the box and contents for inspection.

For other issues, s uch as miss ing components or par ts, dam age not relat ed t
or concealed damage, file a claim with CHAUVET® within 7 days of delivery.

Before You Begin

Symbols Meaning

Failure to comply with this information may cause the product not
to work, damage third-party equipment, or cause harm to the

Important installation or configuration information. Failure to

Useful information.

digital data transmission protocol.

Amhaze™ II User Manual Rev. 1 -1-

Product at a Glance

x

x

x

P

x

P

P

x

x

Safety Notes

Read all the f ollowing S afety Not es before working wit h this prod uct. Thes e notes inc lude

This product contains no user-serviceable parts. Any reference to servicing in
this User Manual will only apply to properly trained CHAUVET® certified

All applicable local codes and regulations apply to proper installation of this

Personal Safety

emergency service (911 in the US) for help.

Mounting and

carton, plastic, etc.).

Power and Wiring

Never disconnect this product by pu lli n g o r t uggi ng on t he powe r cable.

Operation

Haze Fluid (HFG).

In the unlikely event that your CHAUVET® product may require service, contact
CHAUVET® Technical Support.

Before You Begin

Rigging

Use on Dimmer
Outdoor Use
Sound-Active
DMX
Master/Slave

important information about the insta lla tion , u sage, an d maint ena n ce o f t hi s pr odu ct.

technicians. Do not open the housing or attempt any repairs.

product.

• Always connect this product to a grounded circuit to avoid the risk of electrocution.

• Always disconnect this product from its power source before servicing.

• Do not touch this product’s housing during operation because it may be very hot.

• Do not drink or become in contact with the haze fluid. If you do, call your local

• This product i s no t i nt ende d fo r pe r mane nt in stall ati on .

• This product is for indoor use only! (IP20) To prevent risk of fire or shock, do not

expose this product to rain or moisture.

• Mount this product in a location with adequate ventilation, at least 20 in (50 cm) from
adjacent surfaces.

• Make sure there are no flammable materials close to this product while it is operating.

• When mounting this produc t overhead, always secure to a fastening device using a

safety cable.

• Do not mount the product on a fla mmabl e surfac e (linol eum, carpe t, wood , paper,

Auto Programs
Fixed Voltage (120 V or 230 V)
Circuit Breaker
User-Serviceable

• Make sure the power cord is not crimped or damaged.

• Always make sure you are connecting this product to the proper voltage in accordance

with the specifications in this manual or on the product’s specification label.

• Never connect this product to a dimmer pack or rheostat.

•

• Do not operate thi s p r odu ct i f you see damage to th e housing, fluid tan k, or cables.

Have the damaged p art s r epla ced by an authorized te chni ci an at onc e.

• Be sure that no ventilation slot s on the produ ct’s hous ing are bl ocked.

• Never carry the product from the power cord or any moving part. Always use the

handles.

• The haze exits the nozzle at a very high temperature. Keep a minimum distance of

6.5 ft (2 m) from the nozzle to the nearest object.

• The product’ s nozz l e i s ve ry hot du ri ng ope r ati on and i t remain s ho t fo r a l ong t i me
after operation has stopped.

• The maximum ambient temperature is 104 °F (40 °C). Do not operate this product at a
higher temperat u re.

• In the event of a serious operating problem, stop using this product immediately!

• Do not add pe rfu me, al cohol, g a soli ne, o r any o the r fla mmable s t o the haze fluid.

• Use CHAUVET® water-based Premium Haze Fluid (PHF) and High Performance

-2- Amhaze™ II User Manual Rev. 1

2. Introduction

Description

The Amhaze™ II is a profess ional water-based haze machine. Adjustable via DMX or

ready with a

insert. It works with a variet y of different

and High Performance Haze Fluid (HFG) available from CHAUVET®.

Features

3- and 5-pin XLR data input and output connectors

Introduction

the LCD screen, you can achieve continuous variable haze output and blower speed .
Vent accessory allows directional control of haze flow. The hazer is tour­rugged road case and an M13 threaded rigging
water-based haze f luid types for added versat ility, including Premium Haze Fluid (PHF)

• Water-based haze machine

• Operating mode:

• 2-channel: fan speed and haze output volume

• Directional haze flow

•

Amhaze™ II User Manual Rev. 1 -3-

Rear View

Menu Buttons

3- and 5-pin DMX In

3- and 5-pin DMX Out

Display

Breaker Reset

Button

Vent for

Flow

Introduction

Overview

Moveable

Haze Guide

Directional

powerCON®

Input

Haze Fluid

Tank

-4- Amhaze™ II User Manual Rev. 1

Dimensions

Side View

Top

View

203 mm

627 mm

8 in

24.7 in

Introduction

Amhaze™ II User Manual Rev. 1 -5-

AC Power

The Amha ze™ II has a fixed power supply that work s with an input volta ge of either 120

. To determine the

, refer to the label affixed to the produc t. You

The listed current r ating indicates the maximum current draw during normal oper ation.

®

Always connect this product to a protected circuit with an appropriate electrical

Never connect this product to a rheostat (variable resistor) or dimmer circuit, even

AC Plug

The Amhaze™ II c omes with a power input cord terminated with a Neutrik® powerCON®

t cord that came wit h your product has no plu g, or if you need to chan ge the Edison

AC Live

Black

Brown

Yellow or Brass

AC Neutral

White

Blue

Silver

AC Ground

Green/Yellow

Green/Yellow

Green

Resetting the Breaker

The Amhaze™ II uses a resettable circuit breaker. Follow the instructions below to reset.

DMX Linking

You can link the Amhaze™ II to a DMX controller using a standard DMX serial

, you can

DMX Modes

The Amhaze™ II uses the standard DMX data connection for its 2-channel DMX mode.

mode.

If you are not familiar with or need more information about DMX standards or the

DMX

Setup

3. Setup

VAC, 60 Hz or 230 VAC, 50 Hz, depending on the specific model
power requirements f or each Amhaze™ II
can also refer to the Technical Specifications chart in this manual.

For more information, you may download Sizing Circuit Bre akers from the CHAUVET
website www.chauvetpro.com.

ground to avoid the risk of electrocution or fire.

if the rheostat or dimmer channel serves only as a 0 to 100% switch.

A connector on on e end and an E dison plug on the other end ( U.S. mark et). If the power
inpu
plug, use the table below to wire the new plug to the power input cord.

Connection Wire (U.S.) Wire (Europe) Screw Color

Disconnect the product from the power before resetting the breaker.

This product is equipped with a resettable circuit breaker. If the breaker trips, all sections
of this product will lose power.

1. Disconnect the hazer from power.

2. Allow the ha zer to cool for 15 minutes.

3. After 15 minutes, try to reset the breaker by pressing the button until it latches in the
operation position.

4. Connect the hazer to power and continue using as recommended.

If the breaker does not reset (the breaker button will not remain latched), contact
CHAUVET® immediately.

connection. If using other DMX-compatible products with the Amhaze™ II
control each individually with a single DMX controller.

• Refer to the Introduction chapter for a brief description of this mode.

• Refer to the Operation chapter to learn how to configure the Amhaze™ II to work in

this mode.

• The DMX Values secti on prov ides you with detailed information regarding the DMX

-6- Amhaze™ II User Manual Rev. 1

DMX cables needed to link this product to a DMX controller, download the
Primer from the CHAUVET® website: www.chauvetpro.com.

Setup

Mounting

Before mounting this product, read and follow the Safety Notes.

Orientation

Always mount this product in a safe p osition. The Amhaze™ II ma y be mounted in any

, configuration, and

Rigging

CHAUVET® recommends using the following general guidelines when mounting this

When hanging this product, always secure to a fastening devic e using a sa fety cable .

Procedure

The Amhaze™ II has a threaded mounting hole, size M13, at the top of the hazer. This

You must supply your own

Overhead

Mounting

Floor Mounting

Threaded Mounting Hole

Rubber Feet (x4)

for floor mounting

position; however, mak e sure there is adequate room for ventilation
maintenance.

product.

• When selecting an installation location, consider easy access to this product for
operation, programming adjustments, and routine maintenance.

• Make sure to mount this product away from any flammable material as indicated in the

Safety Notes

• Never mount in places where rain, high humidity, extreme temperature changes, or
restricted ventilation may affect the product.

• If hanging this product, make sure that the mounting location can support the product’s
weight. See the Technical Specifications
product.

•

mounting hole is appropriate for use with a mounting clamp.
mounting clamps, so be sure the clamp is capable of supporting the weight of this product.

.

for the weigh t-bearing requirements of this

Mounting Diagram

Safety Cable

(works with CH-05 cable

from CHAUVET®)

Mounting Clamp

(works with CLP-15 or

CLP-15N clamp from

CHAUVET®)

Size M13

Handles (x 5)

Amhaze™ II User Manual Rev. 1 -7-

Control Panel

<FUNCTION>

Enters the programming mode

<VOLUME>

Controls the haze pump to modify the output volume

<TIMER>

Starts the timer controlled operation

<UP>

Scrolls up the list of menu options or increases the numeric value
when in a function

<DOWN>

Scrolls down the list of menu options or decreases the numeric
value when in a function

Control Options

You can set the starting address of the Amhaze™ II in the 001–512 DMX range. T his

Programming

Refer to the Menu Map for a description of your prog ramming options. The menu map

Preparing for

To prepare the Amhaze™ II for operation, perform the following steps.

Startup

The Amhaze™ II does not have an On/Off switch. As soon as you connect the

Operation

4. Operation

Description

Button Function

<MANUAL>

enables control of up to 256 products in its 2-channel mode.

shows the main level and a variable number of programming levels for each option.

Operation

1. Open the flight case.

2. Withdraw the fluid tank from its compartment and remove its cap.

3. Verify that the two plastic hoses attached to the cap are in place and in good
condition.

4. Pour CHAUVET® (PHF or HFG) haze fluid into the tank and replace the cap.

5. Put the tank back into its compartment in the hazer.

6. Make sure the plastic hose entering the hazer from the fluid tank cap is not bent or
kinked.

7. To direct the haze up or down, pull the haze guide from the front panel of the haze
machine and reinstall it in the desired position.

8. Connect the hazer to power and Warming Up shows on the display during the
heating-up process. Af ter approx. 2 minutes, the display changes to Ready To Haze
when the machine is ready to output haze.

Allows momentary haze output for as long as the button is held
down

In any of the operation modes, the display must show Ready To Haze to output
haze.

Amhaze™ II to power, it will start operating.
To start up the Amhaze™ II, do the following:

Prepare for operation, as described in Preparing for Operation
Press <VOLUME>. 2.
Adjust haze output volume by using <UP> or <DOWN>. 3.

Repeat the startup procedure after transporting the Amhaze™ II or after refilling

-8- Amhaze™ II User Manual Rev. 1

with haze fluid.

. 1.

Menu Map

Functions Menu

(Press <FUNCTION> to Navigate)

Interval Set

1s–200s (seconds)

Duration Set

1s–200s (seconds)

Timer Out

Volume Out

Fan Speed

OFF, 1%–100%

DMX512 Add.

Fluid Sensor

ON/OFF

Use <UP> or <DOWN> to change settings

1%–100%

1%–100%

Operation

1–512

Amhaze™ II User Manual Rev. 1 -9-

2 Channels

000 ó 005
006 ó 255

No output
20–100%

000 ó 005
006 ó 255

No output
2–100%

Configuration

Starting Address

Make sure that the starting addresses on the various products do not overlap due
to the new personality setting.

Setting the Output

Setting the Fan Speed

Operation

DMX Values

(DMX)

Channel Function Value Percent/Setting

1 Fan Volume

2 Output Volume

Set the product in DMX mode to control with a DMX controller.

1. Connect the product to power.

2. Connect a DMX cable from the DMX output of the DMX controller to the DMX input

socket on the product.

When selecting a starting DMX address, always consider the number of DMX channels
the DMX mode uses. If you choose a starting address that is too high, you could restrict
the access to some of the product’s channels.

The Amhaze™ II uses up to 2 DMX channels in its DMX mode, which defines the highest
configurable address to 511.

If unfamiliar with DMX, download the DMX Primer from www.chauvetpro.com

.

To select the starting address, do the following:

1. Press <FUNCTION> repeatedly until DMX512 Add. shows on the display.

2. Use <UP> or <DOWN> to select the starting address 1–512.

Volume

To adjust the volume of the haze output, do the following.

Press <FUNCTION> repeatedly until Volume Out shows on the display. 1.
Use <UP> or <DOWN> t o selec t the des ired per cent output volume (1%–100%). 2.
Press <VOLUME> to initiate this output. 3.
Press <VOLUME> again to trigger the haze output with this output volume setting. 4.

After turning off the Amhaze™ II, this output volume setting will remain in its
memory. To change the output volume for subsequent operation of the
Amhaze™ II, simply repeat the steps above.

To adjust the fan speed for the haze output, do the following.

Press <FUNCTION> repeatedly until Fan Speed shows on the display. 1.

Use <UP> or <DOWN> to select the desired percent total speed (1%–100%) or OFF.

2.

-10- Amhaze™ II User Manual Rev. 1

Operation

Timer Mode

configured time interv als

menu options. In addition, the output

Manual Mode

Timer Mode

Activating the Fluid

While operating the Amhaze™ II, make sure there is adequate haze fluid in the

the fluid level in the

When in Timer mode, the Am haze™ II will produce haze in pre­defined by the Interval Set and Duration Set
volume during Tim er mode is set by the Timer Out menu option. See the Tim er Mode

Parameters section for details about how to configure these parameters.

To operate in Timer mode, do the following:

Press <TIMER> and the display will show a countdown of the interval timer. 1.
When the counter reaches zero (0), the Amha ze™ II will start producing haze. 2.
The haze output duration during Timer mode is set by the Duration Set menu 3.

option.
The haze output volume during Timer mode is set by the Timer Out menu option. 4.
This cycle will repeat itself until you press <TIMER> again or until the Amhaze™ II 5.

runs out of fluid.

In the Manual mode, the Amhaze™ II will output haze for as long as <MANUAL> remains
pressed. The output volume will be at 100% full haze output.

To operate in Manual mode, do the following:

1. Press <MANUAL>.

2. This mode will continue until you release <MANUAL> or until the Amhaze™ II runs

out of fluid.

Parameters

Sensor

These parameters determine the intervals and output volume for the Amhaze™ II while in
Timer mode.

To configure these parameters do the following.

Press <FUNCTION> repeatedly until Interval Set shows on the display. 1.
Use <UP> or <DOWN> to select the time in seconds (1s–200s) between haze 2.

output.
Press <FUNCTION> repeatedly until Duration Set shows on the display. 3.
Use <UP> or <DOWN> to select the time in seconds (1s–200s) for the duration of 4.

the haze output.
Press <FUNCTION> repeatedly until Timer Out shows on the display. 5.
Use <UP> or <DOWN> to set the haze output volume (1%–100%). 6.

The Amhaze™ II has a fluid sensor that can d etect when t he amount of haze fluid in the
haze fluid tank has reached a low level.

To activate the fluid sensor, do the following.

Press <FUNCTION> repeatedly until Fluid Sensor shows on the display. 1.
Use <UP> or <DOWN> to select ON. 2.

Note: Selecting OFF turns off the fluid sensor.

machine to prevent pump and heater damage. You can check
tank visually or by activating the fluid sensor. When the fluid level becomes low,
simply add more fluid to continue using the Amhaze™ II.

Amhaze™ II User Manual Rev. 1 -11-

Hazer Maintenance

. After every 40 hours of c ontinuous

through the system to prevent the

any cleaning solution from the pump and heater.

Storage

in the cleaning

with

will help prevent any

Technical Information

5. Technical Information

Do not allow the haze machin e to become clogged
operation, use CHAUVET® Fog C leaner Quart ( FCQ)
accumulation of particulate matter in the heating element.

The recommended cleaning procedure is as follows.

1. Unplug the product from power.

2. Empty all haze fluid from the machine.

3. Add cleaning solution to the tank.

4. Connect the product to power and allow it to warm up.

5. Run the unit in a well-ventilated area until the tank is almost empty. Do not allow
the pump to run dry.

6. Refill with haze fluid to continue using the hazer. Run the machine briefly to clear

FCQ (Fog Cleaner Quart) was specifically developed by CHAUVET® to clean your
Amhaze™ II. Make sure you use FCQ regularly to increase the life of your hazer.

Do not spin the fans using compressed air because you could damage the hazer.

Before storing the hazer, run FCQ through the system as described
procedure above; however, only follow steps 1 through 5. Do not refill the tank
hazer fluid if storing the hazer. Cleaning the system prior to s torage
particles from condensing inside the pump or heater while not in use.

Test-run your Amhaze™ II on a monthly basis to achieve the best performance.

-12- Amhaze™ II User Manual Rev. 1

Technical Specifications

Dimensions and

21.5 in (546 mm)

24.7 in (627 mm)

8 in (203 mm)

41.2 lb (18.7 kg)

Note: Dimensions in inches rounded to the nearest decimal digit.

Power

Power Supply Type

Range

Voltage Selection

120 VAC, 60 Hz

or 230 VAC, 50 Hz

Consumption

760 W

250 W

Operating current

6.3 A

5 A

Breaker

8 A

8 A

Power input connector

Neutrik® powerCON® A

Neutrik® powerCON® A

Power cord plug

Edison (U.S.)

Local plug

Operation/Capacity/

2 min

0.92 gal (3.5 l)

18 ml/min

Misc.

Output

3,500 cfm

Thermal

104 °F (40 °C)

Fan-Assisted Convection

DMX

3- and 5-pin XLR

Sockets

2

Ordering

Product Name

Item Code

UPC Number

Amhaze™ II (120 V)

05070742

781462210908

Amhaze™ II (230 V)

05070743

781462210915

Weight

Technical Information

Length Width Height Weight

Model-specific

Fixed

Parameter 120 V, 60 Hz 230 V, 50 Hz

Power U.S./Worldwide Europe

Heat-up Time Tank Capacity Fluid Consumption

Consumption

Max. External Temperature Cooling System

I/O Connectors Connector Type Channel Range

Amhaze™ II User Manual Rev. 1 -13-

Returns

You must send the prod uc t prepa id, in t he original box, and with t he or igina l p ac king and

and request a Return Merchandise Authorization (RMA) number

before shipping the product. Be prepared to prov ide the model number, ser ial number,

will refuse any product

DO NOT write the RMA number directly on the box. Instead, write it on a properly
affixed label.

Once you have received the RMA number, includ e the following inform ation on a piece

properly. Any shipping dam age resulting from inadequate

is

CHAUVET® reserves the right to use its own discretion to repair or replace
returned product(s).

Contact Us

WORLD HEADQUARTERS - CHAUVET®

General Information

Toll free: [phone]

Technical Support

Wor l d Wide Web www.chauvetlighting.com

UNITED KINGDOM AND IRELAND - CHAUVET® Europe Ltd.

General Information

Fax: [phone]

Technical Support

MEXICO - CHAUVET® Mexico

General Information

Voice: [phone]

Technical Support

support or to return a product. Visit our website for contact details.

accessories. CHAUVET® will not issue call tags.
Call CHAUVET®

and a brief description of the cause(s) for the return.
Clearly label the package with an RMA number. CHAUVET®

returned without an RMA number.

of paper inside the box:

• Your name

• Your address

• Your phone number

• RMA number

• A brief description of the problem(s)

Be sure to pack the product
packaging will be the customer’s responsibility. FedEx packing or double-boxing
recommended.

Address: 5200 NW 108th Avenue
Sunrise, FL 33351
Voice: [phone]
Fax: [phone]

Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: [phone]

Voice: [phone] (Press 4)
Fax: [phone]
Email: [e-mail]

Email: [e-mail]
Wor l d Wide Web www.chauvetlighting.co.uk

Address: Av. Santa Ana 30
Parque Industrial Lerma
Lerma, Mexico C.P. 52000

Outside the U.S., United Kingdom, Ireland, or Mexico, contact your dealer. Follow their instructions to request

Email: [e-mail]
Wor l d Wide Web www.chauvet.com.mx