The Q-Wash 560Z-LED User Manual Rev. 12 covers the description, safety
precautions, installation, programming, operation, and maintenance of the Q-Wash
560Z-LED. CHAUVET® released this edition of the Q-Wash 560Z-LED User Manual
in November 2011.
CHAUVET® is a registered trademark of CHAUVET & Sons Inc. (d/b/a CHAUVET®
or Chauvet). The CHAUVET® logo in its entirety including the CHAUVET name and
the dotted triangle, and all other trademarks on this manual pertaining to services,
products, or marketing statements (example: It’s Green Thinking™) are owned or
licensed by CHAUVET®. Any other product names, logos, brands, company names,
and other trademarks featured or referred to within this document are the property of
their respective trademark holders.
CHAUVET® owns the content of this user manual in its entirety, including but not
limited to pictures, logos, trademarks, and resources.
Electronically published by CHAUVET® in the United States of America.
CHAUVET® authorizes its customers to download and print this manual for
professional information purposes only. CHAUVET® expressly prohibits the usage,
copy, storage, distribution, modification, or printing of this manual or its content for
any other purpose without written consent from CHAUVET®.
For better results, print this document in color, on letter size paper (8.5 x 11 inches),
double sided. If using A4 paper (210 x 297 mm), configure your printer to scale the
content accordingly.
Any person in charge of installing, operating, and/or maintaining this product should
completely read through the guide that shipped with the product, as well as this
manual, before installing, operating, or maintaining this product.
CHAUVET® believes that the information contained in this manual is accurate in all
respects. However, CHAUVET® assumes no responsibility for any errors or
omissions in this document. CHAUVET® reserves the right to revise and make
changes to the content of this document without obligation that CHAUVET® notify
any person or company of such revision or changes. This does not in any way
constitute a commitment by CHAUVET® to make such changes. CHAUVET® may
issue a revision of this manual or a new edition to incorporate such changes.
The Q-Wash 560Z-LED User Manual Rev. 12 supersedes all previous versions of
this manual. Discard any older versions of this manual you may have, whether in
printed or electronic format, and replace them with this version.
Author Date Editor Date
D. Couppe 11/17/11 B. Pillow 11/17/11
Q-Wash 560Z-LED User Manual Rev. 12
Page 3
Table of Contents
1. Before You Begin ................................................................................................ 1
Table of Contents
What Is Included ................................................................................................................. 1
One Q-Wash 560Z-LED
One IEC Power Cord with Edison Plug (US market)
One Safety Cable
Two Omega Brackets
Warranty Card
Quick Reference Guide
Immediately upon receiving this product, carefully unpack and check the container. Make
sure you have received all the parts indicated above and all the parts are in good
condition
If the container or the material inside the container (the product and included accessories)
appear damaged from shipping, or show signs of mishandling, upon receipt notify the
carrier immediately, not CHAUVET®. Failure to notify the carrier in a timely manner may
invalidate your claim. In addition, keep the container and all the packing material for
inspection.
For other issues such as missing components or parts, damage not related to shipping, or
concealed damage, file a claim with CHAUVET® within seven (7) days of receiving the
merchandise.
Refer to the Contact Us section in this manual for addresses and phone numbers.
Convention Meaning
Claims
<SET> A button on the product’s control panel
Settings A product function or a menu option
MENU > Settings A sequence of menu options
Yes/No A set of two mutually exclusive menu options in a menu
1~512 A range of values in the text
50/60 A set of mutually exclusive values in the text
A new term, another document reference, or section or chapter in
this document
1~10 A range of menu values from which to choose in a menu
ON A unique value to be entered or selected in a menu
Q-Wash 560Z-LED User Manual Rev. 12 -1-
Page 6
Before You Begin
Icon Indications
The term “DMX” used throughout this document refers to the USITT DMX512-A
transmission protocol.
Product at a
Glance
Use on Dimmer
Outdoor Use
Sound Activated
DMX
Master/Slave
Icon This icon indicates . . .
Critical installation, configuration, or operation information. Failure
to comply with this information may render the product partially or
completely inoperative, damage third-party equipment, or cause
harm to the user.
Important installation or configuration information. Failure to
comply with this information may prevent the product from
functioning correctly.
Useful, although non-critical information.
Auto Programs
Auto-ranging Power Supply
Replaceable Fuse
User Serviceable
Duty Cycle
-2- Q-Wash 560Z-LED User Manual Rev. 12
Page 7
Before You Begin
Safety Notes
PersonalSafety
MountingandRigging
PowerandWiring
Operation
Expected LED
Lifespan
Read all the following Safety Notes before working with this product. These Notes include
important information about the installation, usage, and maintenance of this product.
There are no user serviceable parts in this product. Any reference to servicing in
this User Manual applies only to properly certified CHAUVET® technicians. Do not
open the housing or attempt any repairs unless you are certified.
Please refer to all applicable local codes and regulations for proper installation of
this product.
Avoid direct eye exposure to the light source while the product is on.
Always disconnect this product from its power source before servicing.
Always connect this product to a grounded circuit to avoid the risk of electrocution.
Do not touch this product’s housing when operating because it may be hot.
This product is for indoor use only! To prevent risk of fire or shock, do not expose this
product to rain or moisture.
Make sure there are no flammable materials close to this product while operating.
When hanging this product, always secure it to a fastening device using a safety cable
(included).
Do not carry this product from the head; always use the handles.
Always make sure you are connecting this product to the proper voltage, as per the
specifications in this manual or on the product’s specification label.
Never connect this product to a dimmer pack or rheostat.
Never disconnect this product by pulling or tugging on the power cable.
Do not operate this product if you see damage on the housing, lenses, or cables. Have
the damaged parts replaced by an authorized technician at once.
Do not cover the ventilation slots when operating to avoid internal overheating.
The maximum ambient temperature is 104° F (40° C). Do not operate this product at a
higher temperature.
In case of a serious operating problem, stop using this product immediately!
In the unlikely event that your CHAUVET® product may require service, please
contact CHAUVET® Technical Support.
LEDs gradually decline in brightness over time, mostly because of heat. Packaged in
clusters, LEDs exhibit higher operating temperatures than in ideal, single LED conditions.
For this reason, using clustered LEDs at their fullest intensity significantly reduces the
LEDs’ lifespan. Under normal conditions, this lifespan can be of 40,000 to 50,000 hours. If
extending this lifespan is vital, lower the operational temperature by improving the
product’s ventilation and reducing the external temperature. In addition, limiting the overall
projection intensity may also help to extend the LEDs’ lifespan.
Q-Wash 560Z-LED User Manual Rev. 12 -3-
Page 8
Introduction
2. Introduction
Product
Description
Features
Additional
Features
The Q-Wash 560Z-LED is an RGBWA LED moving yoke wash product.
The Q-Wash 560Z-LED consists of a base section and a moving yoke with a pan range of
up to 540º. The moving head, which has a tilt range of 270º, contains the 91 RGBW LEDs
and the zoom motors. The base section has the 3- and 5-pin DMX input and output
sockets, the IEC power input connector, and the LCD based control panel.
12 or 15-channel RGBWA LED moving yoke wash product
Pan: 540
Tilt: 270
RGBWA color static mixing with or without DMX control
Continuously variable zoom (6º~32°)
Electronic strobe (0~20 Hz)
Electronic dimmer (0~100%).
High power setting
Built-in automated programs
Remote product reset and vector speed channel
255-step fully customizable program
Dimming speed control via control panel or DMX
Recall auto or custom programs via control panel or DMX
Color temperature presets (3,200~10,000 K)
Color calibration
Fan speed control
3- and 5-pin DMX input and output connectors
LCD display with password protection
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Page 9
Product Overview
PowerInput
IECSocket
PowerSwitch
BACK
Fuseholder
FRONT
Introduction
3‐pinDMXIn
3‐pinDMXOut
5‐pinDMXIn
5‐pinDMXOut
Controlpanel
Q-Wash 560Z-LED User Manual Rev. 12 -5-
Page 10
Introduction
Product Dimensions
-6- Q-Wash 560Z-LED User Manual Rev. 12
Page 11
Setup
3. Setup
AC Power
AC Plug
Fuse Replacement
The Q-Wash 560Z-LED has an auto-ranging power supply that works with an input voltage
range of 100~240 VAC, 50/60 Hz.
Make sure that you are connecting this product to the proper voltage. To determine the
power requirements for the Q-Wash 560Z-LED, refer to the specification label affixed to the
product or the specifications in this manual.
Refer to the Technical Specifications chart in the Technical Information chapter.
Always connect this product to a protected circuit with an appropriate electrical
ground to avoid the risk of electrocution or fire.
The listed current rating indicates the maximum current draw during normal operation. For
more information, download the document Sizing the Circuit Breakers from the
CHAUVET® website: www.chauvetpro.com.
Never connect this product to a rheostat (variable resistor) or dimmer circuit, even if
the rheostat or dimmer channel serves only as a 0 to 100% switch.
The Q-Wash 560Z-LED comes with a power input cord terminated with an IEC conne ctor
on one end and an Edison plug on the other end (US market). If the power input cord that
came with your product has no plug or you need to change the Edison plug, use the table
below to wire the new plug.
Connection Wire (US) Wire (Europe) Screw Color (US)
AC Live Black Brown Yellow or Brass
AC Neutral White Blue Silver
AC Ground Green/Yellow Green/Yellow Green
Make sure to disconnect the product’s power cord before replacing a blown fuse,
and always replace it with a fuse of the same type and rating.
1. Disconnect the product from the power outlet.
2. Using a flat head screwdriver, wedge the tip into the slot of the fuse holder.
3. Pry the safety cap out of the housing to pull out the installed fuse.
4. Remove the blown fuse from the safety cap and replace with a fuse of the exact same
type and rating.
5. Insert the fuse holder back in place and reconnect po wer.
(insidesafetycap)
Sparefuse
Installedfuse
(heldbyplasticclip)
Safetycap
Q-Wash 560Z-LED User Manual Rev. 12 -7-
Page 12
Setup
DMX Linking
DMX Modes
Master/Slave
Connectivity
You may link the Q-Wash 560Z-LED to a DMX controller using a standard DMX serial
connection. If using other DMX compatible products with the Q-Wash 560Z-LED, you can
control each individually with a single DMX controller.
The Q-Wash 560Z-LED uses the standard DMX data connection for its Basic, Advanced,
and G1 DMX modes.
Refer to the Introduction chapter for a brief description of these modes.
Refer to the Operation chapter to learn how to configure the Q-Wash 560Z-LED to work in
these modes.
The DMX Values section will provide you with detailed information regarding the DMX
modes.
The Master/Slave mode enables a Q-Wash 560Z-LED (the “master product”) to control one
or more Q-Wash 560Z-LEDs (the “slave products”) without a DMX controller. One Q-Wash
560Z-LED becomes the master product when running an Auto or Custom program.
You must configure each slave product’s control panel to operate in SLAVE mode. During
Master/Slave operation, the slave products will operate in unison with the master product.
If you are not familiar with or need more information about DMX standards, master/slave
connectivity, or the DMX cables needed to link this product to a DMX controller, download
the document DMX Primer from the CHAUVET® website: www.chauvetpro.com.
DO NOT connect a DMX controller to products operating in Master/Slave mode. The
DMX controller signals may interfere with the signals from the master product.
The Operation chapter of this manual provides detailed instructions on how to
configure the Master and Slave products.
-8- Q-Wash 560Z-LED User Manual Rev. 12
Page 13
Mounting
Orientation
ProductMounting
Rigging
Procedure
Diagram
Before mounting this product, read and follow the Safety Notes in this manual.
Always mount this product in a safe position with adequate room for ventilation, head
motion, configuration, and maintenance.
CHAUVET® recommends following the general guidelines below wh en mounting this
product.
When selecting an installation location, consider easy access to this product for
operation, programming adjustments, and routine maintenance.
Make sure to mount this product away from any flammable material as indicated in the
Safety Notes section.
Never mount in places where rain, high humidity, extreme temperature changes, or
restricted ventilation may affect the product.
If hanging this product, make sure that the mounting location can support the product’s
weight. Refer to the Technical Specifications section for the weight requirement of this
product.
The Q-Wash 560Z-LED comes with two omega brackets to which you can attach clamps.
You must supply your own clamps and make sure that they are capable of supporting the
weight of this product. You will have to use two mounting points per product. The omega
brackets also serve to anchor this product to a panel. For floor standing operation, this
product has built-in rubber feet.
OverheadMounting
SafetyCable(included)
Clamp(notincluded)
Omegabracket(included)
FloorStanding
Setup
Q-Wash 560Z-LED User Manual Rev. 12 -9-
Page 14
Operation
4. Operation
Control Panel
Description
Control Options
Programming
DMX Operation
Stand-alone
Operation
Button
<MENU>
<ENTER>
<UP>
<DOWN>
Exits from the current menu or function
Enables the currently displayed menu or sets the currently selected value
in to the current function
Navigates upwards through the menu list and increases the numeric value
when in a function
Navigates downwards through the menu list and decreases the numeric
value when in a function
You can set the Q-Wash 560Z-LED start address in the 001~512 DMX range. This enables
for the control of up to 34 products in the 15-channel ADVANCED personality.
Refer to the Menu Map to understand the menu options. The menu map has a Menu Level
and a variable number of programming levels for each option.
To go to an option in the Menu Level, press <MENU> repeatedly until the option shows
on the display. Press <ENTER> to select. This will take you to the first programming
level for that option.
To select an option or value within the current programming level, press <UP> or
<DOWN> until the option shows on the display. Press <ENTER> to select. In this
case, if there is another programming level, you will see that first option, or you will see
the selected value.
To exit to the previous menu level, press <MENU>.
In the EDIT menu, <UP> and <DOWN> will only change the value of the current
option. To change to the next option, press <ENTER>.
1. Select a DMX operation.
a) Go to MENU > INTRO > RUN.
b) Select DMX512.
2. Select a DMX mode.
a) Go to MENU > INTRO > CHANNELS.
b) Select BASIC, ADVANCED, or G1.
3. Select the starting address.
a) Go to MENU > INTRO > ADDRESS.
b) Select a starting address, 001~498 (Advanced), 001~498 (G1) or 001~501 (Basic).
The highest possible starting address for each DMX mode is:
DMX Mode DMX Address
Basic
Advanced
G1
1. Go to MENU > INTRO > RUN.
2. Select a stand-alone operation mode (AUTO 1, AUTO 2, CUSTOM, or TEST).
Of all the stand-alone operation modes indicated above, only “CUSTOM” is editable
(see Edit Custom).
Function
501
498
498
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Page 15
Operation
Master/Slave
The Master/Slave mode enables a group of Q-Wash 560Z-LED products (the slaves) to
simultaneously duplicate the output of another Q-Wash 560Z-LED (the master), whether
auto/custom or test modes, without a DMX controller.
1. Set the master unit:
a) Select a stand-alone mode, as indicated above.
2. Set each of the slave units:
a) Go to MENU > INTRO > RUN.
b) Select SLAVE.
The master product is the one that runs a program, whether Auto or Custom
mode.
Do not connect a DMX controller to the products configured for Master/Slave
operation.
The master product should be the first product in the DMX daisy string.
Display Mode
This mode defines how the LCD’s backlight will work.
1. Go to MENU > INTRO > DISPLAY.
2. Select a display mode (60 CLOSE or BRIGHT).
When in the “60 CLOSE” setting, the LCD’s backlight will turn off after 60 s.
When in the “BRIGHT” setting, the LCD’s backlight will stay on.
Software Version
This option will show the installed software version.
1. Go to MENU > INTRO > INFO. The display will show Edition.
2. Press <ENTER> to see the installed software version.
Keylock
This option enables or disables the LCD key.
1. Go to MENU > INTRO > KEYLOCK.
2. Select YES or NO.
When the control panel lock is active, the product will prompt you to enter the
password after 30 seconds of control panel inactivity or after turning on the produc t.
The default (non-modifiable) password is
<UP>, <DOWN>, <UP>, <DOWN>, and <ENTER>.
Fan
You can select the fan operation mode, as follows:
1. Go to MENU > INTRO > FAN.
2. Select HIGH, NORMAL, LOW, or AUTO.
The product’s controller will force the fan to High if the product’s internal
temperature becomes too high, despite any manual or DMX setting.
Reset
This option enables you to reset all custom settings to their default values.
1. Go to MENU > INTRO > RESET.
2. Select YES or NO.
Q-Wash 560Z-LED User Manual Rev. 12 -11-
Page 16
Operation
Dimmer Curve
Fader Reversal
Range Limitation
This setting determines how fast the output of the Q-Wash 560Z-LED changes when you
modify the values of the Red, Green, Blue, White, Amber, and Dimmer faders. This setting
provides four different options to simulate the dimming curve of an incandescent lighting
product.
To select the dimmer curve, do the following:
1. Go to MENU > INTRO > DIMMER.
2. Select DIMMER 0~4.
DIMMER 0:
The output is proportional (linear) to the Dimmer and RGBW channel
values.
DIMMER 1~4:
The output follows the Dimmer and RGBW channel values based on the
corresponding dimmer curve. DIM1 is the fastest and DIM4 is the
slowest.
This option enables you to define how the pan, tilt, and dimmer increase based on the
direction you move the corresponding fader.
1. Go to MENU > INVERT > PAN.
2. Select a fader direction (NORMAL or REVERSE).
3. Go to MENU > INVERT > TILT.
4. Select a fader direction (NORMAL or REVERSE).
5. Go to MENU > INVERT > DIMMER.
6. Select a fader direction (NORMAL or REVERSE).
7. Go to MENU > INVERT > USE.
8. Select YES to activate the new settings or NO to stop using them.
When in NORMAL, the pan, tilt, and dimmer values will increase as the position
of the respective fader increases.
When in REVERSE, the pan, tilt, and dimmer values will decrease as the position
of the respective fader increases.
When necessary to limit the pan or tilt range, you can do the following:
1. Go to MENU > RANGE > P/START.
2. Select the starting point for the limited pan (000~255).
3. Go to MENU > RANGE > P/FINISH.
4. Select the finishing point for the limited pan (000~255).
5. Go to MENU > RANGE > T/START.
6. Select the starting point for the limited tilt (000~255).
7. Go to MENU > RANGE > T/FINISH.
8. Select the finishing point for the limited tilt (000~255).
9. Go to MENU > RANGE > USE.
10. Select YES to activate the new settings or NO to stop using them.
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Page 17
You are able to select how you reset the product, whether from the DMX controller or only
from the control panel.
Reset Control
1. Go to MENU > SPECIAL > RESET.
2. Select DMX or SYSTEM.
DMX:
SYSTEM:
Move-in Black
This option enables you to activate or deactivate the move-in black 3-seconds delay.
Enables the DMX controller to reset the product (Control function).
Restricts the reset function to the control panel.
1. Go to MENU > SPECIAL > BLACK.
2. Select YES to enable the 3 seconds delay or NO to make the blackout immediate.
Power
Use this function to boost the output power for specific, short-term applications.
1. Go to MENU > SPECIAL > POWER.
2. Select NORMAL or HIGH.
The product will return to Normal if the LEDs’ temperature becomes too high.
Color Settings
The COLOR setting determines how the Q-Wash 560Z-LED generates the white color
based on various RGB settings.
1. Go to MENU > SPECIAL > COLOR.
2. Select OFF, RGBTOW, or UC.
UC:
When the RGB faders are set to “255”, the output matches that of less
efficient products (Universal Color).
RGBTOW:
OFF:
When the RGB faders are all set to “255”, the resulting output is defined by
RGB-W (see MENU > EXTRA > CALIB).
When the RGB faders are all set to “255”, the output is maximum, although
the resulting white color may not be balanced.
Operation
Q-Wash 560Z-LED User Manual Rev. 12 -13-
Page 18
Operation
Fan Control
This option defines how you can control the fan speed, either from the DMX controller or
only from the control panel.
1. Go to MENU > SPECIAL > FAN.
2. Select DMX or SYSTEM.
Enables the DMX controller to control the fan speed (Control function).
Restricts the control of the fan speed to the control panel.
Color Calibration
DMX:
SYSTEM:
If necessary, you may adjust the color temperature of each of the macros (White1~11).
1. Go to MENU > EXTRA.
2. Press <ENTER> (PASSWORD) will show on the display.
3. Press <ENTER> (**** will show on the display).
4. Enter the password, as explained in Keylock (CALIB will show on the display).
5. Press <ENTER> (3200K will show on the display).
6. Use <UP> or <DOWN> to select another color temperature (3400~10000 K), or press <ENTER> to edit the current temperature.
7. Select RED, GREEN, or BLUE.
8. Select a value (000~255).
9. Repeat for the other colors.
White Calibration
You may calibrate the white color shown when the RGB faders are at 255 and the MENU
> SPECIAL > COLOR setting is RGBTOW.
1. Go to MENU > EXTRA.
2. Press <ENTER> (PASSWORD) will show on the display.
3. Press <ENTER> (**** will show on the display).
4. Enter the password, as explained in Keylock (CALIB will show on the display).
5. Press <ENTER> (3200K will show on the display).
6. Use <UP> or <DOWN> to select RGBW.
7. Select RED, GREEN, or BLUE.
8. Select a value (000~255).
9. Repeat for the other colors.
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Page 19
Operation
System Default
Edit Custom
To restore all the product’s parameters to their default values, do the following:
1. Go to MENU > EXTRA.
2. Press <ENTER> (PASSWORD) will show on the display.
3. Press <ENTER> (**** will show on the display).
4. Enter the password, as explained in Keylock (CALIB will show on the display).
5. Use <UP> to select DEFAULT.
6. Press <ENTER> (NO will show on the display).
7. Select YES and press <ENTER> to restore the product or press <MENU> to exit.
This function enables you to program up to 255 steps in a single custom program.
1. Go to MENU > EDIT.
2. Press <ENTER> to go to STEP.
3. Press <ENTER> to select a value. The current value (001~255) will show on the LCD.
4. Press <UP> or <DOWN> to select a new value.
5. Press <ENTER> to accept the value.
6. Press <ENTER> to go to PAN.
7. Repeat steps 1 through 6 for TILT, SPEED, RED, GREEN, BLUE, WHITE, DIMMER, STROBE, ZOOM, DIMSPEED, and TIME.
8. Press <ENTER> to go to USE.
9. Select YES to save the settings for this step or NO to delete them.
10. Repeat steps 3 to 8 for the other steps.
The product will execute all the steps in the CUSTOM program and stop.
To make the product start over add a last step whose duration is 0 seconds.
Example:
Step 1: Time = 5 Use = Yes
Step 2: Time = 4 Use = Yes
Step 3: Time = 6 Use = Yes
Step 4: Time = 0 Use = Yes (This step creates a loop)
Step 5: Time = 0 Use = No
(Unused steps)
Step 255 Time = 0 Use = No
Q-Wash 560Z-LED User Manual Rev. 12 -15-
Page 20
Operation
A
A
A
A
Menu Map
-16- Q-Wash 560Z-LED User Manual Rev. 12
1st Level 2nd Level 3rd Level Description
INTRO
INVERT
RANGE
SPECIAL
EDIT
ADDRESS001~512
RESETNO/YES
HIGH
FAN
RUN
CHANNELS
DISPLAY
KEYLOCKNO/YES
DIMMER
INFOEDITION
PAN
TILT
DIMMER
USENO/YES
P/START
P/FINISH
T/START
T/FINISH
USE
BLACKDNO/YES
RESET
POWER
COLOR
FAN
STEP
PAN
TILT
SPEED
RED
GREEN
BLUE
WHITE
AMBER
Continues on the next page
NORMAL
LOW
UTO
DMX512
UTO 1
UTO 2
CUSTOM
SLAVE
TEST
BASIC
DVANCED
G1
60 CLOSE
BRIGHT
DIMMER4~1 Slow (DIMMER4) to fast (DIMMER1) dimmer curves
DIMMER0
NORMAL/
REVERSE
000~255
DMX
SYSTEM
NORMAL/
HIGH
UC
RGBTOWRGBW = 255: T he RG BW output is set by RGB-W
OFF
DMX
SYSTEM
000~255
Selects a starting DMX address
Resets the product’s custom settings
Select the fan’s operation mode.
NOTE: The fan will go to High mode if the product’s
internal temperature becomes too high, despite any
manual or DMX setting
Selects DMX running mode
Selects the first automatic program
Selects the second automatic program
Selects the user customizable program
Selects the Slave running mode
Starts the product’s test sequence
Selects the 11-channel DMX mode
Selects the 15-channel DMX mode
Selects the 15-channel DMX mode
Turns off the display after 60 seconds
Keeps the display on
Activates/deactivates the control panel password
Linear dimmer
Shows the version of the installed S/W
Defines the direction of the pan fader
Defines the direction of the tilt fader
Defines the direction of the dimmer fader
Activates the changes
Sets the pan start point (restricted range)
Sets the pan end point (restricted range)
Sets the tilt start point (restricted range)
Sets the tilt end point (restricted range)
Activates the changes
Activates the move-in black delay (3 s)
The DMX controller can reset the product
The control panel can reset the product
LEDs illuminate at normal or high intensity
NOTE: The product will return to Normal if the LEDs’
temperature becomes too high
RGBW = 255: The output matches that of older products
RGBW = 255: The RGBW output is maximum
The DMX controller can set the fan speed
The control panel can reset the fan speed
Selects the program step
Selects the pan position
Selects the tilt position
Selects the pan/tilt speed
Combines red, green, blue, white, and amber to obtain a
custom color
Selects the dimmer value
Selects the strobe frequency and mode
Select the zoom position
Selects the dimmer speed
Selects the step duration
Activates the changes
Sets color temperature for White 1
Sets color temperature for White 2
Sets color temperature for White 3
Sets color temperature for White 4
Sets color temperature for White 5
Sets color temperature for White 6
000~255
Sets color temperature for White 7
Sets color temperature for White 8
Sets color temperature for White 9
Sets color temperature for White 10
Sets color temperature for White 11
Sets color temperature for
SPECIAL > COLOR > RGBTOW
No function
High power
R: 100% G: Up B: 0%
R: Down G: 100% B: 0%
R: 0% G : 100% B: Up
R: 0% G : Down B: 100%
R: Up G : 0% B: 100%
R: 100% G: 0% B: Down
R: 100% G: Up B: Up
R: Down G: Down B: 100%
R: 100% G: 100% B: 100%
White 1: 3200 K
White 2: 3400 K
White 3: 4200 K
White 4: 4900 K
White 5: 5600 K
White 6: 5900 K
White 7: 6500 K
White 8: 7200 K
White 9: 8000 K
White 10: 8500 K
To maintain optimum performance and minimize wear, you should clean this product
frequently. Usage and environment are contributing factors in determining the cleaning
frequency.
As a rule, clean this product at least twice a month. Dust build up reduces light output
performance and can cause overheating. This can lead to reduced light sou rce life and
increased mechanical wear.
To clean your product:
Unplug the product from power.
Wait until the product is has cooled.
Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on
the external vents and accessible internal components.
Clean all external optics and glass surfaces with a mild solution of non-ammonia glass
cleaner or isopropyl alcohol.
Apply the solution directly to a soft, lint-free cotton cloth or a lens cleaning tissue.
Drag any dirt or grime to the outside of the glass surface.
Gently polish the glass surfaces until they are free of haze and lint.
Always dry the external optics and glass surfaces carefully after cleaning them.
Refrain from spinning this product’s fans using compressed air.
Q-Wash 560Z-LED User Manual Rev. 12 -21-
Page 26
Technical Information
Troubleshooting Guide
Symptom Cause(s) Action(s)
Product defaulted Configure product’s parameters
Product is on
LEDs are off
Product and LEDs are on
Head fan is off
Product and LEDs are on
Zoom is inactive
Pan movement problem
Tilt movement problem
Circuit breaker/fuse
keeps tripping/blowing
Product does not power
up
Product does not respond
to wired DMX or
responds erratically
Faulty LED board
Faulty LED Driver board
Faulty LED Control board
Faulty Display board
Faulty head fan Send unit for repair
Faulty sensor or wiring
Faulty wiring
Faulty zoom servo
Faulty LED Control board
Faulty Display board
Faulty sensor
Faulty pan belt Send unit for repair
Faulty pan motor
Faulty Display board Send unit for repair
Faulty tilt sensor
Faulty tilt belt Send unit for repair
Faulty tilt motor
Faulty Display board Send unit for repair
Excessive circuit load Reduce total load placed on the electrical circuit
Short circuit along the power wires Check electrical wiring
No power Check for voltage on o utlet
Loose or damaged power cord Check power cord
Blown fuse Replace fuse
Faulty internal power supply Send unit for repair
Wrong DMX addressing Check unit addressing
Damaged DMX cables Check DMX cables
Wrong polarity on the controller Check polarity switch settings on the controller
Loose DMX cables Check cable connections
Non DMX cables Use only DMX compatible cables
Bouncing signals Install termin ator as suggested
Long cable / low level signal Install an optically coupled DMX splitter before a
Too many products Install an optically coupled DMX splitter after unit
Interference from AC wires Keep DMX cables separated from power cables
Faulty Display board Send unit for repair
If you still experience technical problems after trying the above solutions or if you
need to send the unit for repair, contact CHAUVET® Technical Support.
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
long section of cable or right after the product
with the strong signal
#32
or fluorescent/black lights
-22- Q-Wash 560Z-LED User Manual Rev. 12
Page 27
Technical Information
Returns
Procedure
Contact Us
You must send the merchandise prepaid, in the original box, and with the original packing
and accessories. CHAUVET® will not issue call tags.
Call CHAUVET® and request a Return Merchandise Authorization (RMA) number before
shipping the product. Be prepared to provide the model number, serial number, and a brief
description of the cause for the return.
Clearly label the package with a Return Merchandise Authorization (RMA) number.
CHAUVET® will refuse any product returned without an RMA number.
DO NOT write the RMA number directly on the box. Instead, write it on a properly
affixed label.
Once you have received the RMA number please include the following information on a
piece of paper inside the box:
Your name
Your address
Your phone number
The RMA number
A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be the customer’s responsibility. As a suggestion, proper FedEx packing or
double-boxing is the method CHAUVET® recommends.
CHAUVET® reserves the right to use its own discretion to repair or replace returned
product(s).