User’s Guide
Record without limitations or fees.
Important Software Notice Setting
As with all software-controlled products, unexpected behavior could arise if the user tries to perform
operations in a non-routine manner. This product, like almost any other high-tech product, is subject
to bugs and hence Channel Master CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT
ALL FEATURES, SUCH AS PARENTAL CONTROLS, WILL WORK AS INTENDED UNDER ALL
CIRCUMSTANCES. Channel Master endeavors to improve such conditions and will periodically
download improvements.
Equipment and Software Covered in This User Guide
This user guide covers the Channel Master® DVR+™ receiver and software model Channel Master
DVR+. This user guide may cover other devices not listed here.
Document Number: 209460
Document Version: 2.0
Channel Master and DVR+ are registered trademarks of Channel Master L.L.C.
All product names, trade names, or corporate names mentioned in this user guide are
acknowledged to be the proprietary property of the registered owners.
Pandora and its logo are trademarks of Pandora Media, Inc. and are used by permission.
Sling TV and its logo are trademarks of Sling Media Inc. and are used by permission.
VUDU and its logo are trademarks of VUDU, Inc. and are used by permission.
YouTube and its logo are trademarks of Google and are used by permission.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are
trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing LLC in the United States and other countries.
Publishing Information
Copyright © 2016 Channel Master, Gilbert, Arizona 85233. All rights reserved.
The information in this user guide may change without notice. Revisions may be issued to tell you
about such changes.
®
Important Safety Instructions
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use the apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatuses (including amplifiers)
that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one
wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement
of the obsolete outlet.
10 Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.
11 Only use attachments/accessories specified by the manufacturer.
12 Unplug the apparatus during lightning storms or when unused for long periods of time.
13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into it, the
apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
14 WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain, moisture, dripping or
splashing.
15 The power adapter must remain easy to unplug from the power socket once the equipment is installed.
16 DO NOT expose the remote control batteries to excessive heat such as fire or sunshine.
17 Safety-related markings can be found on the underside of the receiver.
Installation
•
Ground the installation in accordance with NEC® or other applicable codes.
• Locate the power adapter and receiver indoors in an open, well-ventilated area. Do not place them in an enclosure (such
as a cabinet) without proper ventilation.
• Place the receiver on its feet on a firm, stable, horizontal surface.
• Unplug the power adapter from the power socket during installation and follow all connection instructions.
• Only connect the original power adapter to the receiver. Other power adapters may damage the circuitry and cause a
fire risk.
• DO NOT place heavy objects on the receiver or power adapter.
• Keep plastic packaging and small parts away from babies and children.
Protect from Water
•
DO NOT place objects filled with liquids, such as vases or drinks, on or near the power adapter or receiver.
General Precautions
•
DO NOT remove the power adapter cover due to risk of electric shock from live parts inside.
• DO NOT allow objects to drop or be pushed inside the receiver, for example by children.
• DO NOT place naked flames such as lighted candles on or near the receiver or power adapter.
Equipment Care
•
Unplug the power adapter from the power socket before cleaning.
• If the power adapter or receiver is damaged, unplug it from the power socket and have it checked by qualified personnel
before operating it any further.
III
Warning and Attention Symbols
You must be aware of safety when you install and use this system. This user’s guide includes
various procedures. If you do some of these procedures carelessly, you could injure or kill yourself or
damage equipment or property. Some other procedures require special attention.
The Class II equipment symbol means that the equipment has additional insulation and does not need to be
grounded.
For Your Safety
Warning: To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
Alternating Current (AC)
Direct Current (DC)
Indoor Use Only
USB Connector
IV
Table of Contents
INTRODUCTION 1
Important Safety Instructions
Introduction
02 :: About Your New DVR+ Receiver
03 :: What’s Included
04 :: Controls and Connectors
06 :: Remote Control
Getting Started
08 :: Setting Up Your DVR+
09 :: Using the Setup Wizard
10 :: Programming the Remote Control
13 :: Using the Remote Control
14 :: Watching TV and Navigating the
Program Guide
15 :: Recording a Program or Series
Using Your DVR+
20 :: Changing Channels
20 :: Controlling the Volume of Your TV
20 :: Controlling Digital Audio
21 :: Getting Program Information
21 :: Adjusting Languages and
Closed Captions
22 :: Using the Live Pause Feature
22 :: Using Internet Apps
Menus & Options
26 :: DVR+ Main Menu
27 :: GUIDE
27 :: DVR
28 :: SETTINGS
30 :: SEARCH
30 :: Hiding an Unwanted Channel
30 :: Setting Up Network Connectivity
31 :: Updating Your DVR+ Software
Troubleshooting & FAQs
34 :: Possible Issues and Solutions
38 :: Frequently Asked Questions
43 :: Remote Codes
FCC, Warranty & OSS
56 :: FCC Statement
57 :: Limited Warranty
60 :: Open-Source Software Notices
V
Chapter 1
:: Introduction
What you’ll find in this chapter:
• Information about your new DVR+ receiver
• What’s included with your DVR+
• Controls and connectors
• Remote control buttons
Introduction ::
1
About Your New DVR+ Receiver
Thank you for purchasing your new Channel Master DVR+
high-definition (HD) digital video recorder (DVR) and receiver.
The DVR+ is the complete entertainment solution—a state-ofthe-art HD DVR combining subscription-free, over-the-air (OTA)
digital television reception with access to Internet-enabled TV
apps such as YouTube, Pandora, VUDU, and Channel Master TV.
Internet Features
Note that to access DVR+ Internet-enabled features, you must
have access to a high-speed broadband Internet service.
A download speed of 2 Mbps or more is highly recommended
in order to enjoy streaming services such as YouTube, Pandora,
VUDU, Sling TV, and Channel Master TV.
Using This Guide
This guide is intended to help you use your new Channel Master
DVR+ receiver. It describes the controls and connections required
to set up your device and operate your device using the following
conventions:
Bold Text
Body text in bold indicates a button to press on the remote
control.
The VUDU Service
Access to rent or buy ondemand VUDU movies
using your DVR+ receiver
requires an account with
the VUDU service. You
can browse for available
movies and then sign up
directly from within the
online app on the DVR+.
Or you may use a web
browser to visit vudu.com
and select the Sign Up
button to get started.
If you already have a
VUDU account, you can
sign in to it from your
DVR+. Or if you have an
account with
Walmart.com, you can
use that username and
password to get started.
Italic Text
Body text in italics indicates an option or sequence of options
(separated by the » character) to select from the DVR+ user
interface on your TV. Use the navigational arrow buttons on the
remote to highlight your selection.
Tasks
Numbered tasks quickly illustrate how to use some of the many
features of the DVR+. The flow of these tasks are illustrated using
a ribbon, as shown below:
Start task with
step 1.
2
:: Introduction
Continue with step 2.
Follow with step 3.
Finish with step 4.
Task completed.
What’s Included
Unpack the box and familiarize yourself with each item:
• The DVR+ receiver
• Read This First! stop sheet
• Quick Start Guide
• AC power supply
• Remote control (two AAA batteries included)
Stop Sheet
Quick Start Guide
Record without limitations or fees.
Quick Start Guide
Power Supply
Remote Control
Introduction ::
3
Controls and Connectors
Front Panel Controls
The front panel of your DVR+ receiver has the following controls:
IR Receiver
Receives IR signals
from the remote.
Do not cover or obstruct.
Status LED
Red – Recording
Dim Red – Recording in Standby
Bright Blue – On
Dim Blue – Standby
Power Button
Turns power on/off; push and
hold to reset.
• IR Receiver – Receives infrared signals from your remote control. Please do not cover or obstruct
the IR receiver.
• Status LED – Provides a visual indication of whether your DVR+ receiver is turned on (bright blue)
or in standby mode (dim blue). The bright-blue light turns red when the DVR+ receiver is actively
recording a program or event.
• Power Button – Activates your DVR+ receiver (if it is standby mode) or puts it in standby
(if it’s active).
4
:: Introduction
Rear Panel Connections
The rear panel of your DVR+ receiver has a number of different connectors to note:
Connects the over-the-air antenna
Antenna
HDMI® Output
Provides HD digital
audio and video to
the TV
USB 2.0 Ports
Connects to an external hard
drive/flash drive and optional
Wi-Fi adapter
Connects the IR extension cable
IR
Optical connection to a high-quality digital
Digital Audio
sound decoding system
Connects to the broadband home network
Ethernet
Provides power to the DVR+
Power
• RF IN (REQUIRED) – Connects a coaxial cable for an OTA TV antenna.
• OPTICAL Port – Connects a digital audio cable for multichannel sound output.
• HDMI Port – Connects a High-Definition Multimedia Interface cable for digital audio/video output.
• Ethernet Port – Connects an Ethernet cable to your router for broadband Internet service. Note
that this optional connection (or a wireless connection using the optional Wi-Fi adapter) is required
if you wish to access Internet-enabled services such as YouTube, Pandora, VUDU, and
Channel Master TV.
• USB 2.0 Ports – Connects the optional Wi-Fi adapter and/or external hard/flash drive for
expanded DVR storage.
• IR Port – Connects the extension cable for an optional infrared (IR) receiver to increase the
flexibility of where you can install your DVR+ while maintaining strong signals with the
remote control.
• Power Supply Port (REQUIRED) – Supplies a 12-volt, 1.4-amp output.
WARNING: Use only the power supply included with your DVR+ to connect it to the AC outlet.
Introduction ::
5
Remote Control
Turns the DVR+, TV, or an audio
OFF/ON
device on or off
INPUT
Selects the TV input (see Programming
the Remote Control on page 10)
Zoom
Reformats the screen ratio
Navigation
Choose options in menus, DVR
recordings, guide, settings and
info bar
BACK
Return to previous guide page,
menu, or channel
APPS
Access Apps screen
LIVE
Exit from the guide/any
menu and view live TV
Volume
Increase/decrease TV volume (see
Programming the Remote Control on
page 10)
DVR
Displays recorded events
Numeric Keypad
Choose channel directly by number
Period
Displays sub-channels
SETUP
Programs a TV or audio device
Colored Buttons
Use varies depending on feature
MENU
View main menu for advanced options
and settings
EXIT
Close menu/guide and return
to viewing
INFO
Displays channel and
program information
GUIDE
View program guide
Channel/Page
View previous/next
channel or navigate guide
or text pages
Mute
Silence audio output from the TV
(see Programming the Remote Control
on page 10)
Playback Control
Skip Forward/Skip Back/Rewind/Play/
Fast Forward/Stop/Pause
Record
Record current program
or guide selection
AUDIO CC
Displays audio options, including
closed captions
6
:: Introduction
Chapter 2
:: Getting Started
What you’ll find in this chapter:
• Setting up your DVR+ receiver
• Using the Setup Wizard
• Programming the remote to control your TV
• Controlling volume and the input for an audio device
• Watching TV
• Navigating the program guide
• Recording a program or series
• Playing and deleting a recorded program
• Managing your recorded programs
• Locking a recording
Getting Started ::
7
Setting Up Your DVR+
1 Connect the antenna to the DVR+ receiver.
RF IN
Connects the
over-the-air antenna
HDMI® Output
2 Connect the DVR+ receiver to your TV.
3 Connect the power cord to the DVR+ receiver and plug the cord in to a wall outlet.
Turn on your TV and select the correct HDMI input.
Power Input
Provides power to
the DVR+ receiver
Provides high-defi nition digital
audio and video to the TV
Note: Use only
high-quality HDMI
and USB cables
from major
manufacturers.
4 Remove the battery compartment from the remote control and insert the provided batteries in the
correct orientation.
5 Using the remote, complete the on-screen Setup Wizard instructions.
6 Once you’re receiving TV channels, you can connect the optional Wi-Fi adapter or your own
Ethernet cable for access to Internet-delivered apps, channels, and enhanced guide information.
When connected, the DVR+ will guide you through the setup process.
7 You can also connect an external hard drive to one of the open USB ports. When connected, the
DVR+ will guide you through the setup process.
8
:: Getting Started
Using the Setup Wizard
When you power on your DVR+ receiver for the fi rst time, it may take a minute for two for the unit to
power up and display the Setup Wizard. The steps below will guide you through the steps to set up
your receiver and scan for subscription-free over-the-air channels.
Select your
language and
country, then
select CONTINUE
and press
OK/SELECT on
the remote.
Enter your ZIP code,
time zone, and time
setting. Then select
CONTINUE and press
OK/SELECT.
Verify that your DVR+’s
connections are hooked
up correctly, then press
OK/SELECT to continue
to the next step.
A channel scan will
begin automatically.
When it’s complete,
the Streaming
Services screen
displays.
If some channels are duplicated or have
poor picture quality:
In some areas with multiple transmitters nearby,
there may be duplicate channels. If there are
duplicate over-the-air channels in your local
area, they will be listed in the channel 100–199
range in the guide.
If a channel’s transmission is marginal and
cannot be improved (e.g., pixelation or audio
issues; see page 34), consider deleting the
channel (see page 30).
Streaming services from
your Internet connection
are listed (if applicable).
Press
OK/SELECT to
continue.
Internet channels
are available
upon activation
through Channel
Master TV. Press
OK/SELECT to
continue.
Getting Started ::
9
Programming the Remote Control
The remote is capable of controlling basic functions of most TVs and audio devices (volume, mute,
power, input). To program the remote control to operate your TV or audio device, you may use the
Easy Scan or Code Entry methods described on the following pages.
Note 1: The OFF/ON button is actually two controls: The left side is OFF and the right side is ON.
Note 2: If you wait more than 10 seconds between any step in this programming procedure, the
setup will time out and you’ll need to restart the procedure.
Easy Scan Programming Method 1
If your brand of TV or audio device is listed in the table below in
step 4, follow this procedure to program your remote. You can
program only one device at a time.
1 Turn on your TV or audio device.
2 Press and hold the SETUP button until the OFF/ON button
fl ashes twice, then release the button.
3 To program the remote to control your TV, press the
Red (TV) button. Or, to program the remote to control your
audio device, press the Green (AUD) button. The OFF/ON
button turns red.
4 In the table to the right, locate the number that’s associated
with your device (e.g., #8 if you have a Sony TV).
5 Point the remote at the TV or audio device you want to
program. Using the numeric keypad, hold down the button
corresponding to the number in the table for your device.
6 When your TV or audio device turns off, immediately release
the button. The OFF/ON button fl ashes twice to indicate that
the code has been programmed successfully for your TV or
audio device.
7 Point the remote toward the device and press the ON button
to power on your device and confi rm that the remote now
controls your device.
SETUP
or
Button
Number
1 Insignia Bose
2 LG Denon
3 Mitsubishi LG
4 Panasonic Onkyo
5
6
7 Sharp Pioneer
8 Sony Samsung
9 Toshiba Sony
0 Vizio Yamaha
ON
TV Audio
Philips/
Magnavox
Samsung
(default)
Panasonic
Philips
10
:: Getting Started
Easy Scan Programming Method 2
If your brand of TV or audio device is not listed in the table on the
previous page, follow this procedure to program your remote.
You can program only one device at a time.
1 Turn on your TV or audio device.
2 Press and hold the SETUP button until the OFF/ON button
fl ashes twice, then release the button.
3 To program the remote to control your TV, press the
Red (TV) button. Or, to program the remote to control your
audio device, press the Green (AUD) button. The OFF/ON
button turns red.
4 Point the remote at the TV or audio device you want to
program. Hold down the OK/SELECT button until your TV
turns off, then immediately release the button.
Once the code is transmitted (it may take up to 2 minutes),
the OFF/ON button fl ashes twice to indicate that the code has
been programmed successfully for your TV or audio device.
5 Point the remote toward the device and press the ON button
to power on your device and confi rm that the remote now
controls your device.
SETUP
OK
SELECT
ON
or
Getting Started ::
11
Code Entry Programming Method
Follow this procedure to program the remote with a 5-digit code.
Note: Where several codes are listed for a manufacturer, it may be necessary to repeat the
sequence below with each code until the correct one is found.
1 To control your TV, press the Red (TV) button. To control your
audio device, press the Green (AUD) button. The OFF/ON
button flashes once.
or
2 Press and hold the SETUP button until the OFF/ON button
flashes twice, then release the button.
3 Using the numeric keypad, enter the 5-digit code within
10 seconds.
Note: Remote codes for some popular TV brands are listed
below. For audio devices or if your TV brand isn’t listed below,
please try the Easy Scan methods described on the previous
pages or consult the complete remote code list at the end of
this chapter. For additional information on remote codes and
programming, visit channelmaster.com/support.
Remote Code:
4 After the fifth digit entry, the OFF/ON button blinks twice to
indicate that the code has been programmed successfully for
your TV or audio device. In the event of an error, the
OFF/ON button flashes four times, and you will need to restart
this procedure.
Popular TV Remote Codes
For a complete list of remote codes for TV and audio devices, see the Remote Codes section on page 43.
Insignia 10463, 10171, 12751, 12417, 12088,
12049, 11963, 11892
LG 10017, 10060, 10178, 10030, 11447,
10556, 10037, 10714, 10715, 10442,
10856, 11149, 11325, 11423, 10039,
11768, 12057, 12359, 12569
Mitsubishi 10154, 10250, 10093, 10180, 10150,
11250, 10178, 10030, 10556, 10037,
11037, 10179, 10512, 10868, 11797,
12313
Panasonic 10054, 10250, 10051, 10037, 10508,
10208, 10853, 11290, 11410, 11480,
11636, 12240, 12264, 12477
Philips 10054, 10017, 10051, 10178, 10030,
10171, 11454, 10556, 10037, 11756,
11850, 11866, 11867, 12227, 12622,
12665, 12720, 12813, 11394, 11046,
10810, 10639, 10605, 10512, 10186,
10092, 10009
Samsung 10154, 10156, 10093, 10060, 10702,
10178, 10030, 10556, 10037, 10587,
10618, 12042, 11618, 12051, 11597,
10814, 12557, 10766, 10208, 10179,
10092, 10090, 10039, 10009
Sharp 10093, 10053, 10030, 10009, 10039,
10818, 10851, 10854, 11407, 11423,
12214, 12495, 12676
Sony 10810, 10834, 11300, 11685, 12571,
12736
Toshiba 10154, 10156, 10093, 10060, 10145,
10195, 11037, 10618, 10508, 12676,
12233, 11935, 11652, 11556, 11524,
11369, 11343, 11325, 10832, 10767,
10109, 10009
Vizio 10054, 10864, 10885, 11756, 11758,
12116, 12209, 12512, 12707
SETUP
1
4
7
OFF
2
5
8
0
3
6
9
ON
12
:: Getting Started
Using the Remote Control
Controlling the Volume for an Audio Device
Follow this procedure to program the Volume (+ and –) buttons
on the remote to control your audio device’s volume instead of
your TV’s volume.
Note: Before following this procedure, you must first program
your remote to control your audio device, as described on the
previous pages in this section.
1 Press and hold the SETUP button until the OFF/ON button
blinks twice, then release the button.
2 Press the VOL+ button.
3 Press the Green (AUD) button.
4 Press the AUDIO CC button if you’d like to set up audio
options, including closed captions.
If you wish to revert volume control back to your TV, repeat this
procedure and press the Red (TV) button instead of the
Green (AUD) button in step 3.
Controlling the Input for an Audio Device
Follow this procedure to program the INPUT button on the
remote to control your audio device’s inputs instead of your TV’s
inputs.
Note: Before following this procedure, you must first program
your remote to control your audio device, as described on the
previous pages in this section.
1 Press and hold the SETUP button until the OFF/ON button
blinks twice, then release the button.
SETUP
AUDIO
CC
SETUP
2 Press the INPUT button.
3 Press the Green (AUD) button.
If you wish to revert input control back to your TV, repeat this
procedure and press the Red (TV) button instead of the
Green (AUD) button in step 3.
INPUT
Getting Started ::
13
Watching TV
View program/channel information
Increase/decrease sound volume
(see Programming the Remote
Control on page 10)
Mute/unmute
(see Programming the Remote
Control on page 10)
Skip backward
Rewind a program/recording
Stop a program/recording
Channel 199
(Channel Master TV
Banner)
GUIDE
Change channel
Skip forward
Fast forward
Play a program/recording
Record current program or
selected program or series
Pause a program/recording
Navigating the Program Guide
Record selected programs or
series
14
Channel 400
Channel 600
Channel 800
:: Getting Started
P
P
A
A
G
G
E
E
Previous page of channels
Jump forward/backward
2½ hours
Jump forward/backward
1 day
Next page of channels
Recording a Program
• To record the program you’re watching live, press Record on
the remote control.
• To record a future program, press GUIDE on the remote to
display the program guide. Use the arrow buttons on the
remote to select the desired program, then press Record.
• If more than one program with the same title is recorded, a
folder is automatically created on the DVR Recordings screen.
To watch a program in the folder, select the folder, select
View Folder Content, then select the individual program. You
can also delete all content in a folder by deleting the folder
itself.
Note: The DVR+ still records your programs when the receiver is
in standby mode (the Status LED is dim blue).
Recording a Series
If you have a favorite show that’s on every week, the DVR+ allows
you to record the show as a series with new episodes rather than
any repeats that may air on other channels. This feature also puts
your recordings for a show into a folder for easy access from the
DVR+ main menu. Follow this procedure to record a series.
1 On the remote control, press GUIDE and select the show that
you want to record.
GUIDE
OK
SELECT
GUIDE
2 On the Program Options pop-up, select Record the Program.
3 Select Record All Programs with this name and press
OK/SELECT. You then have the option to view, edit, or delete
the series recording.
OK
SELECT
Getting Started ::
15
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