ChamSys
QuickQ 10, QuickQ 20, QuickQ 30 Console and QuickQ Rack Installation, Software manual and Warranty Certificate
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QuickQ User Manual |
Edition Notes
The QuickQ User Manual includes a description, safety precautions, installation, programming, operation and maintenance instructions for the QuickQ series consoles and Rack Mount products as of the release date of this edition.
ChamSys constantly strives to provide the most powerful and stable software for all of our lighting consoles. As such, we are making continual improvements to the software available to all of our users. To unlock the full potential of your console, and to make sure that you have the most current fixture library, we suggest downloading and installing the latest Console software from the ChamSys website.
Detailed installation instructions can be found in section 3.9 of this manual.
Trademarks
ChamSys, the ChamSys logo and QuickQ are registered trademarks or trademarks of ChamSys Ltd in the United Kingdom and other countries. Other company and product names and logos referred to herein may be trademarks of their respective companies.
Copyright Notice
The works of authorship contained in this manual, including, but not limited to, all design, text and images are owned by ChamSys Ltd. All rights reserved.
Manual Use
ChamSys authorises its customers to download and print this manual for professional information purposes only. Chauvet expressly prohibits the usage, copy, storage, distribution, modification, or printing of this manual or its content for any other purpose without written consent from ChamSys
Intended Audience
Any person installing, operating, and/or maintaining this product should completely read through the guide that shipped with the product, as well as this manual, before installing, operating, or maintaining this product.
Disclaimer
ChamSys believes that the information contained in this manual is accurate in all respects. However, ChamSys assumes no responsibility and specifically disclaims any and all liability to any party for any loss, damage or disruption caused by any errors or omissions in this document, whether such errors or omissions result from negligence, accident or any other cause. ChamSys reserves the right to revise the content of this document without any obligation to notify any person or company of such revision, however, ChamSys has no obligation to make, and does not commit to make, any such revisions. Download the latest version from www.chamsys.co.uk
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QuickQ User Manual |
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Table of Contents |
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ChamSys........................................................................................................................................................................ |
1 |
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Care of Your Console .................................................................................................................................................... |
4 |
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Safety Notes.................................................................................................................................................................. |
4 |
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Glossary ........................................................................................................................................................................ |
5 |
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QuickQ Software User Manual ..................................................................................................................................... |
7 |
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1. |
Introduction.......................................................................................................................................................... |
7 |
2. New Shows and Patching ................................................................................................................................... |
20 |
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3.0 |
Home Screen and Controlling Fixtures ................................................................................................................ |
24 |
3.1 |
Home – Layout Screen ........................................................................................................................................ |
24 |
3.2 |
Controlling Fixtures with QuickQ ........................................................................................................................ |
25 |
3.3 |
Recording Items with QuickQ .............................................................................................................................. |
33 |
3.4 |
Editing Cues ......................................................................................................................................................... |
39 |
3.5 |
Effects.................................................................................................................................................................. |
40 |
3.6 |
Execute Window................................................................................................................................................... |
42 |
3.7 |
MIDI Notes and Timecode ................................................................................................................................... |
44 |
3.8 |
Audio Input........................................................................................................................................................... |
45 |
3.9 |
Upgrading Console Software................................................................................................................................ |
46 |
4.0 |
Setting up a QuickQ Console to output Artnet..................................................................................................... |
46 |
4.1 |
Factory Reset ........................................................................................................................................................ |
47 |
4.2 |
Appendix .............................................................................................................................................................. |
48 |
4.2 |
FCC Part 15 Notice............................................................................................................................................... |
49 |
4.3 |
Technical Specifications....................................................................................................................................... |
50 |
Disposal and Recycling of unwanted consoles ........................................................................................................... |
51 |
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QuickQ Warranty Certificate ...................................................................................................................................... |
52 |
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QuickQ User Manual |
Care of Your Console
To keep your console in best condition please observe the following recommendations:
Keep liquids away from the console. Drinks spilt over a console may cause irreparable damage.
Keep the console out of direct sunlight – place the console in the shade. Excess heat from the sun may cause damage to the touch screens and to overlays.
Do not use sharp objects on the touch-screen. If you wish to use an object other than your finger, then use a blunt object that will not damage the surface.
Do not block the ventilation grills on the rear panel, side and underneath the console.
Do not use the console outside its operating temperature range.
Handle the console with care when moving or transporting it. The console contains components that may be damaged by shock such as a hard drive. Always use a padded flight case wherever possible.
Do not use solvents or cleansers to clean the console. Do not rub firmly on the metal or plastic surfaces – this may cause the paint or lettering to be removed. Gently use a damp cloth to clean the panels. Do not put water on the touch screen as this may get inside it and make it unusable.
Safety Notes
Do not open the console unless you are a skilled person authorised and trained by ChamSys in console maintenance and repair. The console contains components with voltages that may shock.
CAUTION: QuickQ consoles incorporate a replaceable CR2032 processor battery. These batteries can cause a serious burn hazard if ingested. Do not place battery into the mouth. Keep out of reach of small children. If accidentally ingested the battery it is imperative to seek immediate medical help.
Do not use the console if the power cables are damaged in any way.
Repairs should only be undertaken by authorised service representatives. There are no user serviceable parts inside the console.
If liquids are spilt over the console then remove power immediately, and seek advice from your authorised service representative.
When transporting the console ensure that there are sufficient people to carry the console.
Ensure safe installation of the QuickQ Rack and Consoles, so that the unit cannot slip off or fall from it operated position.
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QuickQ User Manual |
Glossary
Below are a few commonly used terms to help with getting started with QuickQ programing.
DMX or DMX512: an acronym for Digital Multiplex and is a standard for digital communication networks that are commonly used to control stage lighting and effects. Today, we can transmit DMX data over both direct DMX cables and via Network. QuickQ has connections for both.
Fixture: A fixture is the name used by the console to control a device. Each Fixture has its own number. A Fixture can be a lamp operated by a dimmer, an LED, a Moving Light or any device that can be controlled via DMX. Other consoles may refer to this as a Lighting Instrument, Instrument, or Head, and may be referred to by a channel number or head number.
Fixture Mode: Most fixtures have different modes that can be selected on the physical fixture itself. It is important that the mode set on the fixture matches the mode selected during Patching. The Fixture mode defines the number of DMX Channels a fixture uses.
DMX Channels: DMX512 has 512 individual DMX channels per each Universe of DMX.
DMX Universe: A collection of 512 DMX Channels is referred to as a Universe of DMX.
Patching: Telling the console what fixtures are connected to the console and connected via DMX.
Start DMX Address: Often shortened to DMX address as in “what is the DMX address of that fixture?” Each fixture has its own starting DMX address, which is different for every fixture.
Fixture Number: Each fixture is given a number during patching. Fixtures 1 to 20 or 1 to 40 on the QQ30 can also be controlled from the fixture faders with the corresponding number. These may also be referred to as the Channel Number if it is a simple dimmer in a theatre.
Group: A collection of more than one fixture of the same Type and Fixture Mode, but could also be a collection of all the Fixtures of one gel colour.
Cue: A recorded collection of values of levels and Attributes for one or more fixtures.
Attributes: QuickQ has 4 attributes categories used to describe and control Fixtures. Intensity, Colour, Position and Beam. Beam includes many functions that are simply not the other 3, for example – shutter, prism and gobo wheels!
FX: Shortened from Effects. The automated application of changes to one of the 4 attributes. There are Intensity Effects, Colour Effects, Beam Effects and Position Effects built into QuickQ.
MIDI: MIDI is an acronym that stands for Musical Instrument Digital Interface. It is a way to connect devices that make and control sound. It can be used to trigger lighting from an audio device such as a digital keyboard.
Multifunction Faders: Are found on the left side of the console. The QQ10 and the QQ20 have 20 faders and the QQ30 has 40 faders.
Multifunction Fader Mode: The faders on the left side of the console can operate in one of 3 modes using the mode buttons on the console above the COL MIX encoders or on the bottom left of the touch screen:
Fixture: each fader controls one fixture as assigned during patching.
Group: each fader controls a group or collection of fixtures recorded to it
Cue: each fader can have one cue recorded to it for playback in this mode.
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QuickQ User Manual |
Cue Stack: One or more cues, either taken one after the other by pressing the go button or taken automatically one after the other in a Chase.
Theatre Style Cue Stack: a numbered sequence of cues in a cue stack, typically run one after the other in the same order and fader in and out with a Fade Time.
Chase: an automated sequence of cues taken one after the other.
Fade Time: the time taken for a cue to change. Fade in and fade out can be the same or different.
Playbacks: are the faders on the bottom right of the console:
QQ10 has one theatre style cue stack and two chase cue stacks
QQ20 and QQ30 each have 10 playbacks
Palettes: a collection of fixture attributes of one type - i.e. colour, that can be used as building blocks when recording cues. They are then referenced by cues and many cues can contain the same palette. The advantage is if for example, you had 500 cues all referencing the colour palette named “yellow” and you wanted to change the particular shade of yellow you had used in all 500 cues - re-recording the colour palette “yellow” would achieve this in one action. Palettes are found towards the top of their respective parameter windows.
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QuickQ User Manual |
QuickQ Software User Manual
1. Introduction
This document is intended to enable you to get up and running with QuickQ console or Rack mount product. It is designed to introduce the layout of the console along with programming instructions and the key functions.
This manual covers QuickQ software version 2.0 and onwards.
QuickQ Consoles
The QuickQ range of consoles includes the QuickQ10, Quick 20 and QuickQ 30 consoles. All consoles run the same QuickQ software – they just vary in number of faders, encoders and buttons and number of universes output from the console.
QuickQ consoles use the same operating system utilising the same installer .cdq extension files.
Connections
The picture below shows the connections on the QuickQ 20 console. The QuickQ 10 and 30 consoles have similar layouts, with the QuickQ 10 having only 1 DMX port and no Midi connectors. The QuickQ 30 has 3 DMX ports.
Network Port |
WIFI |
MIDI ports |
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Antenna |
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Power Socket |
Power |
HDMI |
USB Ports |
Audio |
DMX |
Kensington |
Plugging Up |
Switch |
Output |
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ports |
ports |
lock |
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DMX Connections
The QuickQ 10, 20 and 30 consoles have either 1, 2 or 3 direct DMX outputs respectively on the rear of the panel so you can connect your DMX cables direct to the console.
Alternatively, you can use Ethernet and an external Ethernet to DMX converter box such as our range of SnakeSys Ethernet to DMX Interfaces or Chauvet Net-X range. Connect the Interface to the console Network port via a network cable.
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QuickQ User Manual |
Powering Up
To power up the console, simply plug in the supplied 12v DC power supply. If the console has been shut down via the software, press the power switch on the back panel. After a few seconds the screen will come to life, you will see the operating system loading.
Powering Down
To power down the console it is necessary to shut down the QuickQ application. The console operating system performs an automatic shutdown and turns itself off when complete. To quit the QuickQ application, press the Menu button on the top right of the display and then select the QUIT soft button. When asked for confirmation, press the YES.
If for any reason you are unable to power off the console then you may need to force the console to power off as below.
Forcing the Console to power off
Switch off the console at the mains supply.
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QuickQ User Manual |
Console Layout
All QuickQ consoles layout are very similar - the programming interface is consistent across the entire range of consoles.
One of the main areas of QuickQ consoles is the large 9.7” multi-touch display. QuickQ consoles feature an intuitive smart phone based, app-based user interface making them extremely user friends.
Other key areas of the QuickQ physical hardware, is the Multi-function fixture/Group/Cue faders to the left of the display and the Playback section below the multi-touch display.
QuickQ consoles have a grand master fader located on the lower right side of the console – this fader must be at full to enable connected fixtures to output from the console.
Multi-function |
Attribute |
fixture/group/cue |
encoders |
faders |
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Touch |
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Screen |
Dedicated |
Playback |
Colour control |
section |
section |
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QuickQ User Manual |
QuickQ Rack
The Rack runs the same QuickQ software as QuickQ Consoles – The rack is aimed as an installation product – instead of the having the faders/encoders of QuickQ consoles, it fits into a standard 1U 19” Rack size and has 10
Scene trigger buttons on the front of the unit.
QuickQ rack use the same operating system as QuickQ Consoles utilising the same installer .cdq extension files.
Connections
The picture below shows the connections on the QuickQ Rack
Pheonix Connectors |
WIFI |
MIDI ports |
For 10Scene Wall Plates |
Antenna |
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Power Switch |
Network |
HDMI |
USB Port |
Audio |
DMX |
TrueCon Mains |
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Port |
Output |
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Ports |
Ports |
Input (100-240VAC) |
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Plugging Up
DMX Connections
The QuickQ Rack has 2 direct DMX outputs on the rear of the unit so you can connect your DMX cables direct to the console.
Alternatively, you can use Ethernet and an external Ethernet to DMX converter box such as our range of SnakeSys Ethernet to DMX Interfaces or Chauvet Net-X range. Connect the Interface to the console Network port via a network cable.
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QuickQ User Manual |
Powering Up
To power up the QuickQ Rack, simply plug in the supplied Mains TrueCon Cable. If the console has been shut down via the software, press the power switch on the rear of the Rack.
Powering Down
The QuickQ Rack can be used as a fully standalone unit without the need for a monitor or WiFI remote connected. To power down the unit when none of the above are connected press and hold the power button on the rear of the unit for 2s. If a screen has been connected the unit will display a power off dialog.
Otherwise the unit will shutdown after 5s.
To power down the QuickQ Rack via the QuickQ application software with a remote or display/mouse connected, press the Menu button on the top right of the display and then select the QUIT soft button. When asked for confirmation, press the YES.
If for any reason you are unable to power off the console then you may need to force the console to power off as detailed in the section above for the QuickQ Consoles.
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QuickQ Rack Layout
Power LED
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USB |
10 Scene Trigger Buttons |
Port |
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QuickQ User Manual |
QuickQ User Interface layout
The QuickQ user interface is based around a smart phone style interface, with familiar buttons similar to those used on phones/tablets such as the home and menu keys.
The top menu bar of the interface remains consistent with its buttons in all windows on the console. From Left to Right the functions here are:
Back, Clear, Home, Record, Action and Menu as pictured below.
Below this a ‘soft’ toolbar of options specific to each window can be found.
For example in the ‘Home’ window buttons on screen to open controls for Intensity, Position Colour and Beam can be found.
The Central section of the screen area shows the current open window – for example the fixture layout view on the ‘home’ window and the Colour picker in the ‘colour’ window.
At the bottom of the display legends can be found for each playback on the console. The legends for each playback also show handy feedback such as the current cue of the playback if a multi-cue stacks such as a chase.
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QuickQ User Manual |
Settings Menu
To access the QuickQ settings menu, click the main menu button on the top right of the display and press the “Settings” option. Within the Settings window, you are able to adjust network, DMX and user interface options.
Also found within the QuickQ Settings window are a selection of global options that can be applied to the console, these can be found below the “Network”, “DMX”, “User Interface” and “Update” buttons. Changing the way the console playbacks, cue stacks and chases behave, QuickQ consoles can be run in 2 different modes, live mode and theatre mode.
Theatre mode, unlike Live mode, defaults all future cue recordings to cue stacks, enabling the user to step through the cues one at a time. In addition to this, Theatre mode also enables the use of move when dark and playback crossfades, converting playback 2 to a dedicated crossfade fader.
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QuickQ User Manual |
Access Levels
Access Levels can be used to prevent users from making unwanted changes to the show files and console settings.
There are 3 access levels, Admin is the default and allows unlimited control of the console, patch and settings. Programmer allows users to program shows but not to change the patch or settings. Operator prevents any changes to the show file, but the show can still be operated as normal. When in the Operator level the home screen changes to the Execute window.
The access level can be changed in the Settings window. The Admin and Programmer access levels can be password protected, and passwords can be changed in the Settings window. The current access level and the passwords are stored in the show file. The user must enter the current Admin password before they can change a password.
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QuickQ User Manual |
DMX Settings
The DMX Settings window can be used to define the way the console outputs DMX. QuickQ automatically assigns each console universe to a corresponding DMX port located on the rear of the console.
If you wish to output via the console’s network port, the output protocol and universe can be defined within this window. With each available universe defined at the top of the window, within a universe tab simply select the protocol required from the “Send Over Network” drop down and set the ArtNet universe below it.
The DMX Settings window also features a Test Mode for testing the console output and a Hot takeover mode for responding to additional ArtNet data.
Once enabled, Test mode sends a 0-255 DMX ramp on the currently selected universes, outputting to all connected fixtures irrespective of patch or address.
Hot takeover mode allows the console’s output to automatically be enabled and disabled based on the current
DMX traffic on the connected network. If for instance QuickQ detects another console outputting on the network, QuickQ will disable its own output to ensure the other signal is received.
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