Champion Power Equipment 100199, 100174, 100177 Warranty Information

1
5 Year Limited Warranty
Basic Warranty Provisions
Champion Air-Cooled 8.5kW – 20kW Home Standby Units
For a period of 5 years or 2000 hours (whichever occurs first) from successful activation by an Authorized Champion Home StandbyDealer, Champion Power Equipment will, at its option, repair or replace any part(s) which upon examination, inspection and testing by Champion Power Equipment or an Authorized Champion Home Standby Dealer is found to be defective under normal use and service, in accordance with the Warranty Schedule set forth below.
Any equipment that the purchaser/owner claims to be defective must be examined by the nearest Authorized/Certified Champion Home Standby Service Dealer. This warranty applies only to Champion Power Equipment automatic standby generators used in "Standby" applications as Champion has defined Standby. Scheduled Maintenance, as outlined by the generator owner’s manual is required. This Scheduled Maintenance should be performed by an Authorized/Certified Champion Home Standby Service Dealer.
WARRANTY SCHEDULE
Years 1 and 2 – Limited comprehensive coverage on mileage, labor and parts Year 3 – Limited comprehensive coverage on parts only Years 4 and 5 – Limited comprehensive coverage on engine (short block) and alternator (rotor and stator)
parts only
GUIDELINES:
Warranty begins upon the successful activation of the unit.
Unit should be Registered and Proof of Purchase and Maintenance must be available.
Warranty is transferable between ownership of original installation site.
Warranty only applies to permanently wired and mounted units.
Any and all warranty repairs and/or concerns must be performed and/or addressed by an
Authorized/Certified Champion Home Standby Service Dealer. Repairs or diagnostics performed by individuals other than Authorized/Certified Champion Home Standby Service Dealers not authorized in writing by Champion Power Equipment will not be covered.
A Champion approved Transfer Switch is highly recommended to be used in conjunction with the generator set. If a Non-Champion approved Transfer Switch is substituted for use and directly causes damage to the generator set, no warranty coverage shall apply.
Steel enclosures are warranted against rusting for the first year of ownership only. Damage caused after receipt of generator is the responsibility of the owner and is not covered by this warranty. Nicks, scrapes, dents or scratches to the painted enclosure should be repaired promptly by the owner.
All warranty expense allowances are subject to the conditions defined in Champion Power Equipment “Home Standby” Warranty Policy and Procedures Manual.
2
THIS WARRANTY SHALL NOT APPLY TO THE FOLLOWING:
Original installation or start-up costs
Champion Home Standby generators that utilize non-Champion Power Equipment replacement parts
Costs of normal maintenance (i.e. tune-ups, associated part(s), adjustments, loose/leaking clamps, installation and start-up)
Units sold, rated or used for "Prime Power", "Trailer Mounted" or "Rental Unit" applications
Damage to generator system (including transfer switch) caused by improper installation or costs necessary to correct installation
Units used for Prime Power in place of existing utility power (where utility power is present) or in place of utility power where utility power service does not normally exist
Fuel connections other than conventional utility company supplied natural gas systems or conventional LP vapor withdrawal systems
Any failure caused by contaminated fuels, oils or lack of proper fuels, oils or failure to perform scheduled maintenance and service the air filter
Steel enclosures that are rusting due to the improper installation, location in a harsh or saltwater environment or scratched where integrity of paint applied is compromised
Failures due, but not limited, to normal wear and tear, accident, misuse, abuse, negligence or improper installation. As with all mechanical devices, the Champion engines need periodic part(s) service and fluid replacement to perform as designed.
Failures caused by any external cause or act of God, such as collision, theft, vandalism, riot or wars, nuclear holocaust, fire, freezing, lightning, earthquake, windstorm, hail, volcanic eruption, water or flood, tornado or hurricane
Damage related to rodent and/or insect infestation
Covered warranty labor rates are based on normal working hours. Overtime, holiday, or emergency labor costs for repairs outside of normal business hours will be the responsibility of the customer
Any incidental, consequential or indirect damages caused by defects in materials or workmanship, or any delay in repair or replacement of the defective part(s)
Failure due to misapplication to provide sufficient cooling air and to regularly exercise the generator under load
Telephone, cellular phone, facsimile, internet access or other communication expenses
Living or travel expenses of person(s) performing service, except as specifically included within the terms of a specific unit warranty period
Expenses related to "customer instruction" or troubleshooting where no manufacturing defect is found
Rental equipment used while warranty repairs are being performed and/or overnight freight costs for replacement part(s)
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