Page 1
Overview
Set Up Your Smart Garage
Control
Need Help?
Accessories and Parts
Smart Garage™
Control
See How-To Video
MYQ-G0401
MYQ-G0401-E
MYQ-G0401-ES
Page 2
Overview
What’s in the Box
Specications
Get to Know your Smart Garage
Control
Buttons and LEDs
Set Up Your Smart
Garage Control
Need Help?
Accessories and Parts
Overview
What’s in the Box
Door Sensor
MYQ-G0402
Mounting Plate
Screws for
Door Sensor
Specications
Hub
Hook and Loop
Adhesive Strips
for Door Sensor
Anchors and
Screws for Hub
Power Adapter
.
Warning Placard
• Smart Garage™ Control can control up to 2 garage door openers
(requires a second sensor, sold separately, see Accessories and Parts.)
• Smart Garage Control can control up to 16 myQ
®
accessories.
• Operating temperature: -4° to 149° F (-20° to 65° C).
• For use with sectional garage doors ONLY.
• The garage door MUST have safety sensors installed.
• Smart Garage Control is NOT compatible with gate operators.
2
Page 3
Overview
What’s in the Box
Specications
Get to Know your Smart Garage Control
Buttons and LEDs
Set Up Your Smart
Garage Control
Need Help?
Overview
Get to Know your Smart Garage Control
Smart Garage Control lets you control up to 2 garage door openers, and 16
devices from the myQ App.
See Accessories and Parts.
Garage Door
Opener
Accessories and Parts
Remote LED light
Door Sensor
Remote Light Control
myQ App
Hub
Remote Light Switch
3
Page 4
Overview
What’s in the Box
Specications
Get to Know your Smart Garage
Control
Buttons and LEDs
Set Up Your Smart
Garage Control
Need Help?
Accessories and Parts
Overview
Buttons and LEDs
Amber LED
Door sensor pairing indicator
See LED indicators
Red LED
Battery status indicator
See Test the door
sensor battery
Green LED
Wi-Fi® connection indicator
See LED indicators
Blue LED
Power and settings
indicator
See LED indicators
Door Sensor
MYQ-G0402
Hub
Door 2 Button
Settings (
) Button
Door 1 ButtonTest Button
4
Page 5
Overview
Set Up Your Smart Garage Control
Set Up Your Smart Garage
Control
What you Need
Connect Your Smart Garage Control
Check Your Wi-Fi Signal
Pair the Door Sensor to the Hub
Mount the Door Sensor
Choose the Hub Location
Mount the Hub
How-To Video
Add myQ Smart Partners and
Accessories
Need Help?
Accessories and Parts
What You Need
• Access to your compatible garage door opener, check opener
compatibility by manufacturer
• A strong Wi-Fi signal in the garage, see Check Your Wi-Fi Signal
• Your Wi-Fi network password
• A ladder
• A drill with 5/32" bit
• A Phillips screwdriver
• Bluetooth enabled on your mobile device
Connect Your Smart Garage Control
1. Download the myQ App.
If you have already installed the app, make sure you have the latest version
to optimize your myQ experience.
2. Set up your account and log in.
3. Tap (+) to add your Smart Garage Control.
The app will guide you through installing and connecting your Smart
Garage Control and show you how to:
a. Pair the Door Sensor to the Hub.
b. Mount the Door Sensor.
c. Pair the hub to your garage door opener.
d. Mount the Hub.
Congratulations! Installation of your Smart Garage Control is
now complete.
App Store and the Apple and App Store logos are trademarks of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.
5
Page 6
Overview
Hub mounting area
Set Up Your Smart Garage Control
Set Up Your Smart Garage
Control
What you Need
Connect Your Smart Garage Control
Check Your Wi-Fi Signal
Pair the Door Sensor to the Hub
Mount the Door Sensor
Choose the Hub Location
Mount the Hub
How-To Video
Add myQ Smart Partners and
Accessories
Need Help?
Accessories and Parts
Check Your Wi-Fi Signal
Make sure your device is connected to your Wi-Fi network. Hold the device
where you plan to mount the hub.
(indicated in gray)
6 ft
6 ft
6 ft
If you see:
Wi-Fi signal is strong.
You’re all set! Proceed to next step.
Wi-Fi signal is weak.
The hub may not connect to your Wi-Fi network. If it doesn’t
connect, see How to improve your Wi-Fi signal.
No Wi-Fi signal.
See How to improve your Wi-Fi signal.
6
Page 7
Overview
Make sure
Amber LED
Door 1 Button
Set Up Your Smart Garage Control
Set Up Your Smart Garage
Control
What you Need
Connect Your Smart Garage Control
Check Your Wi-Fi Signal
Pair the Door Sensor to the Hub
Mount the Door Sensor
Choose the Hub Location
Mount the Hub
How-To Video
Add myQ Smart Partners and
Accessories
Need Help?
Accessories and Parts
Pair the Door Sensor to the Hub
The myQ App will pair the door sensor to the hub during initial set up.
Pair a second door sensor
To add a door sensor to a second garage door opener, in the myQ App tap
(+) to add a door sensor. Follow the instructions in the app.
Pair a replacement door sensor
To replace an existing door sensor follow the steps below.
1. The existing sensor is programmed to the hub as door 1 or door 2.
Press the test button on the existing door sensor. The hub beeps
one time if the sensor is door 1, and twice if door 2.
2. On the hub, press the button for door 1 or 2, corresponding to the
number of beeps heard. The LED lights solid amber.
3. Remove the pull tab from the new door sensor to activate the
battery.
4. Press and release the test button. The hub will ash and beep
indicating successful programming.
Door
Sensor
Test Button
Pull Tab
Hub
Door 2 Button
Mount the Door Sensor
Mount the door sensor (top facing up) with the included hook and loop
adhesive strips or optional screws to a clean, dry area on top panel of
garage door as shown. Test the door sensor battery every 6 months.
“TOP” faces up
Hook and
loop adhesive
strips
OR
Mounting location
Pry with coin
or screwdriver
7
Page 8
Overview
Hub mounting area
Set Up Your Smart Garage Control
Set Up Your Smart Garage
Control
What you Need
Connect Your Smart Garage Control
Check Your Wi-Fi Signal
Pair the Door Sensor to the Hub
Mount the Door Sensor
Choose the Hub Location
Mount the Hub
How-To Video
Add myQ Smart Partners and
Accessories
Need Help?
Accessories and Parts
Choose the Hub Location
Find an area on the ceiling, a side wall, or opposing wall to the garage door
that is:
• at least 6 feet above the ground.
• within 5 feet of an outlet.
• where the hub and light is visible at all times from within the garage.
• 4 feet away from any metal objects.
(indicated in gray)
6 ft
6 ft 6 ft
Mount within 5 ft
of an outlet
8
Page 9
Overview
Arrow facing up
Set Up Your Smart Garage Control
Set Up Your Smart Garage
Control
What you Need
Connect Your Smart Garage Control
Check Your Wi-Fi Signal
Pair the Door Sensor to the Hub
Mount the Door Sensor
Choose the Hub Location
Mount the Hub
How-To Video
Add myQ Smart Partners and
Accessories
Need Help?
Accessories and Parts
Mount the Hub
1. With the arrow facing up, use the mounting plate to mark the drill holes.
2. Drill holes using a 5/32" bit.
3. Insert drywall anchors until they are ush with the surface.
4. Attach the mounting plate with screws.
Continue
9
Page 10
Overview
Door Control
Set Up Your Smart Garage Control
Set Up Your Smart Garage
Control
What you Need
Connect Your Smart Garage Control
Check Your Wi-Fi Signal
Pair the Door Sensor to the Hub
Mount the Door Sensor
Choose the Hub Location
Mount the Hub
How-To Video
Add myQ Smart Partners and
Accessories
Need Help?
Accessories and Parts
Mount the Hub
5. Place the hub on the mounting plate at an angle and rotate until secure.
NOTE: Wrap excess power cable around the hub and mounting bracket.
6. Attach the warning placard on the wall next to the door control.
Warning
Placard
10
Page 11
Overview
Set Up Your Smart Garage Control
Set Up Your Smart Garage
Control
What you Need
Connect Your Smart Garage Control
Check Your Wi-Fi Signal
Pair the Door Sensor to the Hub
Mount the Door Sensor
Choose the Hub Location
Mount the Hub
How-To Video
Add myQ Smart Partners and
Accessories
Need Help?
Accessories and Parts
How-To Video
Smart Garage Control
Add Smart Garage Control
1 2 3 4 5
How to Install and Set Up the
Chamberlain® Smart Garage
Control Using the myQ App
11
Page 12
Overview
Set Up Your Smart Garage Control
Set Up Your Smart Garage
Control
What you Need
Connect Your Smart Garage Control
Check Your Wi-Fi Signal
Pair the Door Sensor to the Hub
Mount the Door Sensor
Choose the Hub Location
Mount the Hub
How-To Video
Add myQ Smart Partners and Accessories
Need Help?
Accessories and Parts
Add myQ Smart Partners and Accessories
Your Smart Garage Control is compatible with a wide variety of interactive
service providers and accessories.
See myQ smart partners
See Accessories and Parts.
or select Works with myQ in the app.
12
Page 13
Overview
Need Help?
Set Up Your Smart Garage
Control
Need Help?
Garage door opener compatibility
Router compatibility and settings
How to improve your Wi-Fi signal
Test the door sensor battery
Change the door sensor battery
Erase Wi-Fi settings from the hub
Reset the hub to factory default
Update my Wi-Fi password in the
myQ App
LED indicators
The app says Monitor Mode
App error messages
Locate a garage door opener
program or learn button
Accessories and Parts
Garage door opener compatibility
The Smart Garage Control is compatible with most garage door opener brands manufactured starting
January 1, 1993 and that have photoelectric safety sensors. Check opener compatibility by manufacturer.
Router compatibility and settings
Make sure the router has the following settings:
• 2.4 GHz is enabled, 5 GHz is NOT compatible
• 802.11g or 802.11n (802.11 b/g/n) is enabled
• DHCP is enabled.
• Security is set to WPA2.
• Inbound and outbound /TCP port 8883 is open
See more information about router settings and compatibility here.
How to improve your Wi-Fi signal
The Wi-Fi signal in a garage can be diminished because of the structure in the walls. If you have a
weak signal in your garage, try the following:
• Make sure the router is within 50 ft. of the hub.
• Move the router closer to your garage to minimize interference from walls and other objects.
• Use a Wi-Fi extender, see a list of tested Wi-Fi extenders
Test the door sensor battery
Test the door sensor battery every 6 months or if the Smart Garage Control is not working as expected.
1. Press and release the test button on the door sensor. The red LED on the door
sensor should blink and the hub should beep.
2. Wait 5-10 seconds, then repeat this test 5 more times (wait 5-10 seconds between each test).
3. If the LED doesn’t blink or the hub doesn’t beep with each press, try the following:
• Make sure you remove the pull tab from the door sensor.
• Debris may be present on the battery. Remove the sensor cover and slide the battery
out to check.
• Replace the battery, see Accessories and Parts.
Change the door sensor battery
1. Pry the latch panel on the bottom of the door sensor with a coin or screwdriver and lift
the top to remove it.
2. Using a soft non-conductive tool (such as a cotton swab), gently push the coin battery
out of the clip.
3. Gently but rmly insert the new battery into the clip and replace the cover.
Dispose of batteries properly. Replace ONLY with 3V CR2450 coin batteries, see Accessories and Parts.
Pry with coin
or screwdriver
13
Page 14
Overview
Need Help?
Set Up Your Smart Garage
Control
Need Help?
Garage door opener compatibility
Router compatibility and settings
How to improve your Wi-Fi signal
Test the door sensor battery
Change the door sensor battery
Erase Wi-Fi settings from the hub
Reset the hub to factory default
Update my Wi-Fi password in the
myQ App
LED indicators
The app says Monitor Mode
App error messages
Locate a garage door opener
program or learn button
Accessories and Parts
Erase Wi-Fi settings from the hub
Erasing the Wi-Fi settings allows you to reset the Wi-Fi settings on the hub.
1. The green LED MUST be on or blinking to erase Wi-Fi settings.
2. Press and hold the button on the hub until the blue LED blinks.
Reset the hub to factory default
Resetting the hub to factory default will erase the Wi-Fi settings, and removes the device from the
myQ account.
1. Press and hold the button on the Wi-Fi hub until the blue LED blinks then release.
2. While the blue LED is blinking, press and hold the button again until the blue
LED pauses then blinks or beeps. The Wi-Fi hub is set to factory default.
To install and connect the hub, see Connect Your Smart Garage Control.
Update my network settings in the myQ App
When you replace your router or update any of your home network settings or password, you
need to update the settings in the myQ app and reconnect your Smart Garage Control.
14
Page 15
Overview
Need Help?
Set Up Your Smart Garage
Control
Need Help?
Garage door opener compatibility
Router compatibility and settings
How to improve your Wi-Fi signal
Test the door sensor battery
Change the door sensor battery
Erase Wi-Fi settings from the hub
Reset the hub to factory default
Update my Wi-Fi password in the
myQ App
LED indicators
The app says Monitor Mode
App error messages
Locate a garage door opener
program or learn button
Accessories and Parts
LED indicators
The LEDs indicate the status of the Smart Garage Control.
Blinking blue
and green
Blinking blue The hub is attempting to
Solid blue The hub was unable to
The hub was unable to
connect to your home's
Wi-Fi router.
connect to your home
Wi-Fi network.
connect to your home
Wi-Fi network.
If unable to connect:
Check router compatibility
and settings, see Router
compatibility and settings.
Check the Wi-Fi signal, see How
to improve your Wi-Fi signal.
Unplug power to the router and
plug it back in.
Reset the hub, see Reset the hub
to factory default.
If unable to connect:
Verify you entered the correct
password for your home Wi-Fi
network.
Make sure Bluetooth is enabled
on your phone.
Check the Wi-Fi signal, see How
to improve your Wi-Fi signal.
Unplug power to your hub and
plug it back in. If it's not blinking
blue, press and hold the
button until the LED goes to a
blinking blue.
Turn off the feature in your
mobile device settings to
automatically switch between WiFi and mobile data.
Blinking
green
Solid green The hub has successfully
Solid amber Door button 1 or 2 has
Blinking
amber
No LED No power to the hub. Check the power connection.
The hub was unable
to connect to the myQ
internet server.
connected to the myQ
server.
been pressed
Door sensor is pairing to
the hub.
If unable to connect:
Unplug power to the router and
plug it back in.
Make sure router TCP/UDP
port 8883 is open, see Router
compatibility and settings.
Press the test button on the door
sensor to pair the sensor with the
hub.
15
Page 16
Overview
Need Help?
Set Up Your Smart Garage
Control
Need Help?
Garage door opener compatibility
Router compatibility and settings
How to improve your Wi-Fi signal
Test the door sensor battery
Change the door sensor battery
Erase Wi-Fi settings from the hub
Reset the hub to factory default
Update my Wi-Fi password in the
myQ App
LED indicators
The app says Monitor Mode
App error messages
Locate a garage door opener
program or learn button
Accessories and Parts
The app says MonitorMode
The door sensor is paired to the hub, but the garage door opener is not.
• In the myQ App tap Monitor Mode, this will attempt to pair the garage door opener to
the hub. Try to open and close the garage door in the app.
• If the myQ hub is mounted on the ceiling move it to a location 6 feet off the ground, and
4 feet from any large metal objects. From the wall mounted door control, open and close
the garage door twice.
• Replace the battery in the door sensor. See Test the door sensor battery.
App error messages
Close error
A close error occurs when the door is commanded to close from the app and is unable to close
twice consecutively.
• Check for an obstruction in the safety sensor beam. Remove any obstructions and
conrm the door opens and closes from the wall mounted door control or a remote.
• If the myQ hub is mounted on the ceiling move it to a location 6 feet off the ground, and
4 feet from any large metal objects. From the wall mounted door control, open and close
the garage door twice.
• Replace the battery in the door sensor. See Test the door sensor battery.
Off line error
Your Smart Garage Control has lost connection to the router and cannot be controlled by
the myQ app.
• Check that the hub is plugged in and has power.
• The router may have lost connection to the Internet. Check the router and follow the
instructions that came with it to reconnect to the Internet.
• Tap the error message in the app and follow the instructions.
16
Page 17
Overview
Need Help?
Set Up Your Smart Garage
Control
Need Help?
Garage door opener compatibility
Router compatibility and settings
How to improve your Wi-Fi signal
Test the door sensor battery
Change the door sensor battery
Erase Wi-Fi settings from the hub
Reset the hub to factory default
Update my Wi-Fi password in the
myQ App
LED indicators
The app says Monitor Mode
App error messages
Locate a garage door opener program or learn button
Accessories and Parts
Locate a garage door opener program or learn button
Chamberlain® Products
17
Page 18
Overview
Need Help?
Set Up Your Smart Garage
Control
Need Help?
Garage door opener compatibility
Router compatibility and settings
How to improve your Wi-Fi signal
Test the door sensor battery
Change the door sensor battery
Erase Wi-Fi settings from the hub
Reset the hub to factory default
Update my Wi-Fi password in the
myQ App
LED indicators
The app says Monitor Mode
App error messages
Locate a garage door opener
program or learn button
Accessories and Parts
Locate a garage door opener program or learn button
LiftMaster® Products
Yellow Program
Button
Orange
Program Button
Green Program
Button
Green Program
Button
18
Page 19
Overview
Need Help?
Set Up Your Smart Garage
Control
Need Help?
Garage door opener compatibility
Router compatibility and settings
How to improve your Wi-Fi signal
Test the door sensor battery
Change the door sensor battery
Erase Wi-Fi settings from the hub
Reset the hub to factory default
Update my Wi-Fi password in the
myQ App
LED indicators
The app says Monitor Mode
App error messages
Locate a garage door opener
program or learn button
Accessories and Parts
Locate a garage door opener program or learn button
Genie Products
Learn Code
Button
Overhead Door Products
Program Set Button
Learn Code
Button
19
Page 20
Overview
Need Help?
Set Up Your Smart Garage
Control
Need Help?
Garage door opener compatibility
Router compatibility and settings
How to improve your Wi-Fi signal
Test the door sensor battery
Change the door sensor battery
Erase Wi-Fi settings from the hub
Reset the hub to factory default
Update my Wi-Fi password in the
myQ App
LED indicators
The app says Monitor Mode
App error messages
Locate a garage door opener
program or learn button
Accessories and Parts
Locate a garage door opener program or learn button
Linear Products
Learn
Button
Learn
Button
Wayne Dalton Products
Program
SW Button
20
Page 21
Overview
Need Help?
Set Up Your Smart Garage
Control
Need Help?
Garage door opener compatibility
Router compatibility and settings
How to improve your Wi-Fi signal
Test the door sensor battery
Change the door sensor battery
Erase Wi-Fi settings from the hub
Reset the hub to factory default
Update my Wi-Fi password in the
myQ App
LED indicators
The app says Monitor Mode
App error messages
Locate a garage door opener
program or learn button
Accessories and Parts
Locate a garage door opener program or learn button
Stanley Products
Learn
Button
Sommer Products
Learn
Button
Learn
Radio
Power
Status
Safety
Command
Reset
Guardian/Xtreme Garage
Learn Button
Learn Button
21
Page 22
Overview
Accessories and Parts
Set Up Your Smart Garage
Control
Need Help?
Accessories and Parts
Accessories
Smart Garage Control Door Sensor
Adds smart control of a
second garage door opener.
MYQ-G0402
Remote LED Light
Easily mounts in minutes to provide
light to any location in the garage.
MYQLED1
Remote Light Control
Monitor and control this plug-in
lamp switch with the myQ App.
PILCEV-P1
Remote Light Switch
Replaces an existing wall switch to enable
home lighting control with a smartphone
or remote.
WSLCEV-P1
Replacement Parts
Smart Garage Control Power Supply
041-0106
Door Sensor Battery 3V CR2450
K010A0056
22
Page 23
Overview
Set Up Your Smart Garage
Control
Need Help?
Accessories and Parts
One Year Limited Warranty
The Chamberlain Group, Inc. warrants to the rst consumer purchaser of this product that it is free
from defect in materials and/or workmanship for a period of 1 year from the date of purchase.
Software Agreement
Use of this product and the software embedded within the product is subject to the copyright
notices, terms, and conditions available at www.myChamberlain.com/agreement.
To reduce the risk of SEVERE INJURY to persons:
• DO NOT enable the Chamberlain
operating either one-piece or swinging doors. Enable this device with
sectional doors ONLY.
If using the Smart Garage Control with residential door openers, the control must be
used only with door openers manufactured after 1993 that use photoelectric sensors
located near the bottom of the door track.
WARNING: This product can expose you to chemicals including lead, which are known
to the State of California to cause cancer or birth defects or other reproductive harm.
For more information go to www.P65Warnings.ca.gov.
NOTICE: This device complies with Part 15 of the FCC rules and Industry Canada’s license-exempt RSSs.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Any changes or modications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
This device must be installed to ensure a minimum 20 cm (8 in.) distance is maintained between users/
bystanders and device.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC rules and Industry Canada ICES standard. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Chamberlain, the Chamberlain logo, LiftMaster, myQ and the myQ logo are registered trademarks of
The Chamberlain Group, Inc. Patented and patents pending. See Chamberlain.com/patents. Wi-Fi®
is a trademark of Wi-Fi Alliance®. Overhead Door and Wayne Dalton are trademarks of Overhead
Door Corporation. Genie is a trademark of GMI Holdings, Inc. Linear is a trademark of Nortek Security
& Control LLC. Stanley is a trademark of Stanley Logistics L.L.C. Sommer is a trademark of Sommer
Antriebs-und Funktechnik GmbH. Guardian is a trademark of ADH Guardian USA LLC. Xtreme Garage
is a trademark of Menard, Inc. All other trademarks are the property of their respective owners.
®
Smart Garage™ Control if
©2020 The Chamberlain Group, Inc.
All Rights Reserved.
114-5363-000
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