Chamberlain MyQ Connectivity SectionalLift CS65MYQ Installation And Operating Instructions Manual

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chamberlaindiy.co.nz

CS65MYQ

Sectional Garage Door Opener

Installation and Operating Instructions

Owners Copy: SAVE THESE INSTRUCTIONS for future reference

This manual contains IMPORTANT SAFETY information

DO NOT PROCEED WITH THE INSTALLATION BEFORE READING THOROUGHLY

WARNING!

START BY READING THESE IMPORTANT SAFETY INSTRUCTIONS

•Failure tocomplywith thefollowinginstructionsmay resultinseriouspersonal injuryorproperty damage.

• Read and follow all instructions carefully.
The garage door opener is designed and tested to offer safe service, provided it is installed and operated in

•

strict accordance with the instructions in this manual.

These safety alert symbols mean WARNING : A possible risk to personal safety or property
damage exists.

Keep garage door balanced. Do not let the garage door
opener compensate for a binding or sticking garage door.

ticking, binding or unbalanced doors must be repaired

S
before installing this opener.

Do not wear rings, watches or loose clothing while
installing or servicing a garage door opener. Wear gloves,
safety goggles and suitable protective clothing where
appropriate.

Frequently examine the door installation, in particular
cable, springs and mountings for signs of wear, damage or
imbalance. Do not use if repair or adjustment is needed
since springs and hardware are under extreme tension
and a fault can cause serious personal injury.

To avoid serious personal injury from entanglement,

remove all ropes, chains and locks connected to the
garage door before installing the door opener.

Installation and wiring must be in compliance with your

local building and electrical codes.
The safety reverse system test is very important. Your

garage door MUST reverse on contact with a 40 mm
obstacle placed on the floor. Failure to properly adjust the
opener may result in serious personal injury from a closing
garage door. Repeat the test once a month and make

any necessary adjustments.

This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.

Use the Manual Release only for the seperation of the
carriage from the drive and - if possible - ONLY with the
door closed. Do not use the red handle to push the door
up or pull it down. Operation of the emergency release can
lead to uncontrolled movements of the door, if springs are
weak or broken or if the door is unbalanced. Mount the
release handle of the emergency release at a height less
than 1.8 m from the floor.

Warning: If your garage has no service entrance door, a E1702M
outside quick release must be installed. This accessory allows manual
operation of the garage door from outside in case of power failure.

CONTENTS PAGE

SAFETY INSTRUCTIONS . . . . . . . . . . .1

BEFORE YOU BEGIN . . . . . . . . . . . . . .2

DOOR TYPES . . . . . . . . . . . . . . . . . . . .2

CARTON INVENTORY . . . . . . . . . . . . .3

RAIL SIZES . . . . . . . . . . . . . . . . . . . . . .3

TOOLS REQUIRED . . . . . . . . . . . . . . . .4

HARDWARE PROVIDED . . . . . . . . . . . .4

COMPLETED INSTALLATION . . . . . . . .4

CONTROL PANEL . . . . . . . . . . . . . . . . .5

ASSEMBLY . . . . . . . . . . . . . . . . . . . . . .6

INSTALLATION . . . . . . . . . . . . . . . . .7-10

OPERATE THE MANUAL RELEASE . .10

ADJUSTMENT . . . . . . . . . . . . . . . .11-12

INSTALL THE PROTECTOR

SYSTEM (OPTIONAL) . . . . . . . . . . . . .13

PROGRAM TRANSMITTER TO

OPERATE OPENER LIGHT . . . . . . . .13

TIMER TO CLOSE . . . . . . . . . . . . . . . .14

INSTALL WARNING LABELS . . . . . . .15

PARTIAL OPENING FEATURE . . . . . .15

WIRELESS PROGRAMMING . . . . . . .16

USING YOUR OPENER . . . . . . . . . . .17

CARE OF YOUR OPENER . . . . . . . . .17

REPLACE BATTERIES IN

TRANSMITTER . . . . . . . . . . . . . . . . . .17

ACCESSORIES . . . . . . . . . . . . . . . . . .18

TROUBLESHOOTING . . . . . . . . . . 20-21

SPECIFICATIONS . . . . . . . . . . . . . . . .22

WARRANTY . . . . . . . . . . . . . . . . . . . . .23

1

The Protector SystemTM(IR Beams) must be used for all
installations where the closing force as measured on the

ottom of the door is over 400 N (40 kgf). Excessive force will

b

interfere with the proper operation of the Safety Reverse System
or damage the garage door.

SPECIAL NOTE: Chamberlain strongly recommends that
The Protector System
door openers.

Installers must ensure that the doors are installed in a
compliant manner as per AS/NZS 60335-2-95.

After installation, ensure that the parts of the door do not
extend over public footpaths or roads.

Install the wireless wall control (or any additional wall control) in
a location where the garage door is visible, at a height of at
least 1.5 m and out of the reach of children. Do not allow
children to operate push button(s) or transmitter(s). Serious

personal injury from a closing garage door may result from
misuse of the opener.

Permanently fasten the Warning LabelsinProminentPlaces,

adjacent to Wall Controls and on manual release mechanism as
a reminder of safe operating procedures.

Activate opener only when the door is in full view, free of
obstructions and the opener is properly adjusted. No one
should enter or leave the garage while the door is in motion.

Automatic Door- The door may operate unexpectedly,therefore

do not allow anything to stay in the path of the door.

Do not allow children to play near the door, or with door
controls. Keep transmitters away from children.

Disconnect electric power to the garage door opener before
making repairs or removing covers.

If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid hazard.

This opener should not be installed in a damp or wet space
exposed to weather.

To avoid damage to very light doors (such as fibreglass,
aluminium or steel doors), an appropriate reinforcement should
be added. To do so, contact the door manufacturer.

TM

(IR Beams) be installed on all garage

SAVE THESE INSTRUCTIONS

BEFORE YOU BEGIN:

1. Look at the wall and ceiling above the garage door. (The opener and header bracket must be securely fastened to structural

supports).

. Do you have a finished ceiling in your garage? If so, a support bracket and additional fastening hardware (not supplied) may

2

be required.

3. Do you have an access door in addition to the garage door? If not, model E1702M Outside Quick Release Accessory is
required. This accessory allows manual operation of the garage door from outside in case of power or mechanical failure.

4. Complete the following test to make sure your garage door is balanced and is not sticking or binding:

• Lift the door about halfway. Release the door. If balanced, it should stay in place, supported entirely by its springs.

• Raise and lower the door to see if there is any binding or sticking, 20 kgf is the absolute maximum allowable force to raise or
lower the door in any position. If your door binds, sticks, or is out of balance, call a trained door technician.

DOOR TYPES

1

A. Sectional Door with curved track

To suit spring balanced Residential Sectional doors
up to 12.0m2.

Electrical Connection

A 240 V General Purpose Outlet (GPO) ie. Power Point must be available in close proximity to the powerhead.
This fitting is not part of the Opener hardware and must be supplied by the consumer.

In the event of a power outage or the unit being disconnected from the power source, the door MUST be operated and
supervised so that it completes a full UP and DOWN cycle with no obstructions in place to ensure that the unit
automatically checks that the safety force settings are correct.

2

1

2

4

5

6

7

8

9

10

11

3

14

13

15

12

114A3361

ForServiceCall

InstallationDate

132A2900

RISKOFENTRAPMENT

RepeatSafetyReverseTestmonthly Door
mustreverseoncontactwith a40mmobstacle
placedonthefloor Makenecessaryadjustments

AUTOMATICDRIVE:

Keepawayfromthearea ofthedoorsinceit may
o

perateunexpectedly

EMERGENCYRELEASE:

Toreleasepulldown firmlyontheredhandle

OwnersCopy:SAVE THESEINSTRUCTIONS forfuture reference

T

hismanualcontains IMPORTANTSAFETYinformation

DONOTPROCEEDWITH THEINSTALLATIONBEFORE READINGTHOROUGHLY

N2966N2966N2966N2966

Manual

CARTON INVENTORY

2

Your garage door opener and rail are packed in a single carton. The SectionalLift CS65MYQ opener cartons contain the
opener, the rail, its fitting hardware and accessories.

(1) Opener
(2) Hand held transmitter
(3) Remote control visor mount
(4) Curved door arm
(5) Hanging bracket (2)

6) Rail bracket

(
(7) Header bracket
(8) Door bracket

(9) Hardware bag
(10) Rail assembly
(11) C-Rail bracket (2)
(12) Centre Rail Bracket
(13) Manual

14) Warning labels

(
(15) Warranty card

3

RAIL DIMENSIONS

DOOR HEIGHT:
Sectional Doors

Up to 2.2 m 8422 CR5 3000 mm segmented 2840 mm

BELT & RAIL
PART NUMBER:

RAIL LENGTH: CEILING FIXING

POINTS:

NOTE: The Ceiling Fixing Point is measured back from the lintel (see item 1 to 7 of “completed installation”). Also
allow 400 mm back from the fixing point for installation of the powerhead (item 7 to 9 of “completed installation”).

3

4

1

2

3

4

5

7

8

9

10

11

6

12

13

14

10 (4x)

9 (8x)

8 (4x)

7 (1x)

6 (1x)

1 (1x)

2 (1x)

3 (4x)

4 (4x)

5 (4x)

Drill Bits

10

TOOLS REQUIRED

4

HARDWARE PROVIDED

5

(1) Clevis pin 80 mm (Section 13)
(2) R clip (Section13)
(3) Hexagonal head screw (Sections 15 & 17)

(4) Nut M8 (Sections 15 & 17)
(5) Flat washer M8 (Sections 15 & 17)
(6) Clevis Pin (Section17)
(7) R clip (Section17)
(8) Screw ST6 x 50 mm (Section 12)
(9) Screw ST6,3 x 18 mm (Sections 10 & 16)
(10) Wallplug 8mm (Section 15)

COMPLETED INSTALLATION

6

As you proceed with the assembly, installation and adjustment procedures in this manual, you may find it helpful to
refer back to this illustration of a completed installation.

(8) Power cord

(9) Opener
(10) Manual release rope & handle
(11) Straight door arm
(12) Curved door arm
(13) Door bracket
(14) C-Rail brackets
(15) Centre rail bracket

4

(1) Header bracket
(2) Belt
(3) Rail
(4) Trolley
(5) Rail connecting piece
(6) Rail bracket
(7) Hanging bracket

30 V DC

+ -

0 1 2 2 3 4 5 6 7

UP

DOWN

PROG

LEARN
(YELLOW)

INDICATOR
LED

1

2

3

4

5

6

7

CONTROL PANEL (located under the cover at the rear of the opener)

7

1. External Accessory Power: 30 Vdc 50 mA available for universal receiver.

2. Terminal Block: used for external accessories (see chart below).

No Function Colour Polarity Comment

-Serial port

E

0

Push button Red +ve

1

2 Ground White -ve

Ground White -ve

2

IR Sensor Grey +ve Chamberlain IR Beam Input: (pulsing type only)

3

Door-in-door Green +ve

4

Door-in-door Green -ve Common terminal for Door in Door sensor (4 & 5 are

5

G

reen

ve

+

erial Communication Input

S
Dry Contact input for push button wired wall controls
Common terminal for push button
Common terminal for The Protector System™ (IR Beams)

For Door in Door dry contact sensor: (see note below)

normally linked)

Flasher Black +ve Flashing light output: (24 Vdc 150 mA) while door is in motion

6

Flasher White -ve Flashing light output: negative terminal

7

3. UP Button: used for initial programming, to drive the door UP, and for displaying Diagnostic Code - Digit 1.

4. PROG Button: used to program door limits, and other features.

5. DOWN Button: used for initial programming, to drive the door DOWN, and for displaying Diagnostic Code - Digit 2.

6. LEARN Button: used to program transmitters and learn the forces manually.

7. Indicator LED: used to indicate various programming modes.

NOTE: Door in Door Connections 4 & 5 (used where built-in pedestrian doors are installed within a garage door).

Terminals 4 & 5 are normally linked. If the link is removed the opener will not operate.
Remove the link and install a Safety switch to prevent the opener from activating the garage door when the built-in pedestrian
door is open.
Terminals are designed for operationg with a dry contact, automatic sensing switch such as model SW02, or similar.
Door safe condition = closed contacts
Door unsafe condition = open contacts.

5

SSEMBLY SECTION

36 - 38 mm

1

3

4

2

A

1

5

C

D

E

E

E

A

B

CD

E

E

E

2

X

1

A

ASSEMBLING THE 4 PIECE SEGMENTED RAIL

8

The segmented rail is largely preassembled and consists of 4 parts. The carriage, push rod, release handle, the guide pulley
and the lintel bracket with belt tensioner are in the front part (A). The seating for the drive shaft and the sprocket are in the

ear part (B). Hardware items are placed in the rails during transportation - remove these. Lay the front and rear rail sections

r
one behind the other.

1. Remove cable ties that secure the belt.

2. Pull apart the two rail sections completely in order to create a gap for the middle sections (C & D). This rail is designed in such
a way so as to easily add the middle section. Slide the 2 connecting pieces (E) over the seams of the rail sections up to the
markings. To secure the connecting pieces, bend the sheet metal lugs outwards with a suitable tool. The assembly of the rail is
complete.

TIGHTEN THE BELT

9

Note: The spring must be able to compress and bounce
during operation. Final tensioning can be performed after
installation if necessary. Over tightening the belt may
overload the system and cause excessive wear.

1.Tension the belt by adjusting the nut (1), on the pulley
assembly, clockwise until the spring is engaged.

2.Continue tightening to compress the spring and remove all the
slack in the belt. DO NOT OVERTIGHTEN but ensure belt is
firm.

3.36-38 mm as indicated in the diagram is normal.

FASTEN RAIL TO OPENER

10

1.Slide the RAIL BRACKET (1) onto the powerhead end of the
rail (A) around 200 mm.

2.Position the rail drive spocket (2) over the opener motor shaft
(3) and push down to install.

3.Secure the rail on the opener with two C-Rail brackets (4) and
the screws (5)Note: Only use 18mm Screws (item 9 in

Hardware Provided - Section 5).

This completes the assembly of the door opener to the rail.

6

INSTALLATION SECTION

Header Wall

2

Level
(

optional)

1

3

Structural
Supports

OPTIONAL
C

EILING
MOUNT
FOR
HEADER
BRACKET

Unfinished
Ceiling

4

2

1

2

2

50 mm

3

1

4

A

150 mm
(6")

1

2

3

5

5

(50 to 200 mm depending on door type)

3

Wear protective goggles when working overhead to protect your eyes from injury.
Disengage all existing garage door locks to avoid damage to the garage door.
To avoid serious personal injury from entanglement, remove all ropes connected to the garage door before

installing the opener.

HEADER BRACKET POSITIONING

11

he header bracket must be rigidly fastened to a

T
structural support of the garage. Reinforce the wall or
ceiling with a 40 mm (1-1/2") board if necessary. Failure
to comply may result in improper operation of safety
reverse system.

You can attach the header bracket either to the header wall
(1) or to the ceiling (3). Follow the instructions which will
work best for your particular requirements.

With the door closed, mark the vertical centre line (2) of the
garage door. Extend line onto header wall above the door.

Open door to highest point of travel. Draw an intersecting
horizontal line (4) on header wall at least 50 mm above high
point to provide travel clearance for top edge of door.

INSTALL THE HEADER BRACKET

12

NOTE: Refer to vertical centre and horizontal lines created in
the previous section for proper placement of header bracket.

A. Wall mount: centre the header bracket (1) on the vertical

centre line (2) with the bottom edge of the header bracket on
the horizontal line (4) (with the arrow pointing toward the
ceiling). Drill and secure the Header Bracket using the most
suitable variation of holes (5). If using the wood screws
provided (3) (item 8 in the Hardware Provided - Section 5),
uses a 4.5 mm pilot drill. If securing to a metal fixture, self
tapping “tek” screws may be more suitable.

B. Ceiling mount: extend vertical centre line (2) onto the ceiling.

Centre the header bracket (1) on the vertical mark no more
than 150 mm (6") from the wall. Make sure the arrow is pointing
toward the opener. Drill and secure the Header Bracket using
the most suitable variation of holes (5). If using the wood
screws provided, uses a 4.5 mm pilot drill. If securing to a metal
fixture, self tapping “tek” screws may be more suitable. For
concrete ceiling fixtures, 8 mm wall plugs are provided.

ATTACH RAIL TO HEADER BRACKET

13

Attach the Rail to the Header Bracket

• Position the assembled opener on the garage floor below the

NOTE: If the door spring is in the way youʼll need help.
Have someone hold the opener securely on a temporary
support to allow the rail to clear the spring.

• Position the rail bracket against the header bracket.

• Align the bracket holes and secure with the 80 mm clevis pin

header bracket. Use foam packing material as a protective
base.

and “R” clip (1) item 1 in the Hardware Provided - Section

5) and (2) (item 2 in the Hardware Provided - Section 5).

7

Rail

Door

50 mm spacer should
be used to determine
the correct mounting
position

Header
Bracket

50 mm (2”)
above the highest
point of travel

POSITION THE OPENER

14

Disengage the trolley mechanism (see section “Operating the manual release”) and slide it back towards the powerhead.

ecure the hanging push arm up into the rail assembly temporarily using tape or rope, to avoid a hazard.

S

SECTIONAL DOOR

You will need a 50 mm piece of timber or similar spacer to gauge the distance between door and rail.

1.Raise the opener onto support.

2.Open the door completely, place a 50 mm spacer between the door and the rail (as shown).

3.The final positioning of the rail should be relatively parallel to the horizontal door panels.

8

100-300 mm

1

A

X

A

fig.1

fig.2

Item 8 in Hardware
P

rovided- Section 5

Item 10 in Hardware
Provided- Section 5

f

ig.3

Item 8 in Hardware
Provided- Section 5

Item 10 in Hardware
Provided- Section 5

Item 3 in Hardware
Provided- Section 5

Item 4 in Hardware
Provided- Section 5

HANG THE OPENER

15

The opener must be securely fastened to a sound

tructural support above the opener.

s

1.Postion the opener as in the previous step. Check the rail
is centred over the door.

Ensure the rail brackets (fig.1) is on the Powerhead end

of the rail in a position as close to the opener as possible

(X).

2.If mounting directly onto the ceiling, (fig.2) screw the
bracket directly into a structural support on the ceiling.

3.If hanging the opener below the ceiling, (fig.3) bend the
hanging brackets provided, and secure to both the ceiling
and the rail bracket.

4.Check the opener is securely centred over the door.
Remove the 50 mm spacer, and any other assembly
tools. Operate the door manually and check for
unrestricted operation.

FASTEN DOOR BRACKET

16

The door bracket must be securely fastened to the frame
or a structural support on the door.

Mounting position for Sectional Doors

1.Align the bracket on the centre line, measure down 100-

300 mm from the door top edge.

2.Secure the bracket in this position, using the most
suitable variation of holes available.

9

1

2

Instruction
label

1

2

3

Trolley Screws

Fig. 1

Fig. 3

4

5

Fig. 2

ATTACH DOOR ARM TO TROLLEY

17

Make sure the garage door is fully closed. Pull the manual release
cord to disengage the trolley. Slide the trolley to around 300 mm from
the header bracket.

1.The straight door arm is already preassembled to the trolley.

2.Install the curved arm onto the door bracket using the Clevis pin

(2) (item 6 in the Hardware Provided - Section 5) and R-Clip.
(3) (item 7 in the Hardware Provided - Section 5) supplied.

3.Move the straight and curved arms together and secure using two

bolts and nuts provided (4)(items 3 & 4 in the Hardware
Provided - Section 5).

Ensure the angle of the straight arm is around 20 degrees from

vertical, when the door is fully closed.

Alternate Arm Configuration: The curved arm can be assembled
directly to the trolley assembly if required (see figure 3). Unscrew
the front two screws in the trolley assembly. Remove the straight
arm pivot and reassemble with the curved arm bracket.

18

OPERATING THE MANUAL RELEASE

DO NOT DISENGAGE THE OPENER TO MANUAL
OPERATION WITH CHILDREN , PERSONS OR OTHER

OBJECTS INCLUDING MOTOR VEHICLES WITHIN THE
DOORWAY : (The door is under significant tension and if the door
has developed a fault or incorrect tension, it may be unsafe and may
fall rapidly).

The manual release mechanism enables the door to be manually
operated during power outages or in an emergency.

The RED Manual Release cord is preassembled to the trolley. When
the opener is installed the handle should be no higher then 1.8
metres from the floor. The cord may need to be extended.

Attach the manual release Instruction Label to the cord as
indicated in fig 1.

DO NOT USE THE RED HANDLE TO OPEN AND CLOSE THE
DOOR.

To operate the Manual Release:

The door should be fully closed if possible.

1.Disengage: Pull the manual release rope and handle down once

to disconnect. This will disengage the trolley, allowing the door to
be moved by hand, UP and DOWN as many times as needed.

2.Re-engage: Press the “GREEN” button in the centre of the trolley

assembly. This will re-engage the trolley, and when the door
passes the trolley position it will automatically re-engage the
opener.

Connect Electric Power

TO AVOID INSTALLATION DIFFICULTIES, DO NOT RUN THE GARAGE DOOR OPENER UNTIL INSTRUCTED TO DO SO.
Connect to properly fused and earthed power outlet.

- Ensure all ropes and installation tools have been removed from the door.

- When the opener is switched ON, the operator light flashes a number of times and then remains ON.

10

Indicator LED

Indicator LED

Indicator LED

Indicator LED

DJUSTMENT SECTION

A

PROGRAM THETRAVEL LIMITSAND FORCE SETTINGS

19

ravel limits regulate the points at which the door will stop

T

hen moving UP or DOWN. The travel limit buttons are located

w

nder the access cover on the rear panel (figure 1).

u

figure 1

NOTE: This opener uses a POSITION TAB attached to the belt
which activates a mechanical passpoint during the door travel.

The indicator LED will blink when this occurs. If the passpoint
is not activated during the door travel process, the travel limits
cannot be programmed.

TO PROGRAM THE TRAVEL LIMITS:

1. Ensure the door is engaged to the opener trolley before setting
the limits, otherwise the yellow trolley may move independently
and jam into the powerhead assembly.

2. Press the PROG Button until the UP Arrow Button and indicator
LED begin to flash (figure 2).

3. Press and hold the UP Arrow Button until the door is in the
desired UP position (figure 3).

Without a properly installed safety reversal
system, persons (particularly small children)
could be SERIOUSLY INJURED or KILLED by

closing door.

a

• Incorrect adjustment of garage door travel limits will
interfere with proper operation of safety reversal
system.

• NEVER use force adjustments to compensate for a
binding or sticking garage door.

• After ANY adjustments are made, the safety reversal
system MUST be tested. Door MUST reverse on
contact with 40 mm high object laid flat on floor.

To prevent damage to vehicles, be sure fully open
door provides adequate clearance.

figure 2

NOTE: The UP and DOWN Arrow Buttons can be used to move
the door up and down as needed.

3. Once the door is in the desired UP position press and release the

PROG Button. The DOWN Arrow Button will begin to flash
(figure 4).

4. Press and hold the DOWN Arrow Button until the door is in the

desired DOWN position (figure 5).

NOTE: The UP and DOWN Arrow Buttons can be used to move
the door up and down as needed.

5. Once the door is in the desired DOWN position press and release

the PROG Button. The UP Arrow Button will begin to flash
(figure 2).

SETTING THE FORCE (AUTO):

6. Press and release the UP Arrow Button to test the UP limit. When
the door has travelled to the programmed UP limit, the DOWN
Arrow Button will begin to flash.

7. Press and release the DOWN Arrow Button to test the DOWN
limit. The door will travel to the programmed DOWN limit.

The indicator LED will stop flashing. The travel limits and force

setting has now been set. Proceed to test safety reverse system.

SETTING THE FORCE (MANUAL LEARN IF REQUIRED):

1. Open the rear access panel. Locate the yellow Learn button.

2. Push the yellow Learn button twice to enter unit into force
adjustment mode. The LED (indicator light) will flash quickly.

3. Push the programmed transmitter or push the UP/DOWN arrow
at the programming display bar. The door will travel to the DOWN
(close) position. Push the transmitter again, the door will travel to
the UP (open) position.

4. Press and release the DOWN Arrow Button to test the DOWN
limit. The door will travel to the programmed DOWN limit.

figure 3

figure 4

figure 5

The LED (indicator light) will stop flashing when the force has
been set. The door must travel through a complete cycle, UP
and DOWN, in order for the force to be set properly. If the unit
cannot open and close your door fully, inspect your door to insure
that it is not sticking or binding.

11

TEST THE SAFETY REVERSE SYSTEM

1

40 mm high

20

The safety reverse system test is important. Garage door must reverse on

ontact with a 40 mm obstacle laid flat on the floor. Failure to properly

c
adjust opener may result in serious personal injury from a closing garage
door. Repeat test once a month and adjust as needed.

Procedure: With door opened place a 40 mm obstacle (1) laid flat on the floor under the garage door. Operate the door in
the down direction. The door must reverse off the obstacle. If the door stops on the obstacle, remove obstacle and repeat
Program the Limits and Force Steps, then repeat safety reverse test.
When the door reverses off the 40 mm obstacle, remove the obstacle and run the opener through a complete travel cycle.
Door must not reverse in closed position. If it does, repeat Program the Limits and Force then repeat safety reverse test.

12

THE PROTECTOR SYSTEMTM(IR BEAMS) (OPTIONAL)

fig.3

fig.1

fig.2

Indicator LED

Indicator LED

21

OTE: This accessory must be used for all installations

N
where the closing force as measured on the bottom of the
door is over 400 N (40 kgf).

SPECIAL NOTE: Chamberlain strongly recommends that

The Protector System

TM

(IR Beams) be installed on all

garage door openers.

IR BEAMS: By installing IR Beams, an open door is prevented
from closing if a person or object is located in the beam area. If
the door is already closing, it will return to the open position. A
closed door is not prevented from opening.

If the Protector SystemTM(IR Beams) is installed and needs to
be removed, the opener will need to be reprogrammed (refer to
paragraph 4 of the troubleshooting section).

SAFETY FIRST!

Whilst Chamberlain have engineered safety features into your garage door opener, we urge you to consider fitting The Protector
System™ (IR Beams) to your new garage door opener. In many countries these devices are compulsory to assist in preventing
serious injury or property damage. For your own peace of mind and the safety of others please install this inexpensive safety

device.

o prevent entrapment, install The Protector

T

System™ (IR Beams) no higher than 100 mm above
the floor.

Disconnect power to the garage door opener

efore installing The Protector System™(IR Beams)

b

PROGRAM TRANSMITTERS TO THE OPENER LIGHT (OPTIONAL)

22

To Program your transmitters to operate your garage door opener light follow the below steps:

1.Press and release the “LEARN” button, and the “courtesy light” will flash twice (fig.1).

2.Press and release the “PROG” button and the garage door opener will go into
courtesy light learn mode for 30 seconds (fig.2).

3.Press any transmitter button (fig.3) to learn this button to the garage door opener
courtesy light, the garage door opener "courtesy light" will flash twice.

NOTE: Do not use the same transmitter button that has been previously
learned to the garage door opener for operation.

The transmitter is now learnt to the garage door opener courtesy light.

To Erase all Transmitter Codes

1.Press and hold the “LEARN” button on the opener until the courtesy light flashes
twice, and continue holding for approximately 8 seconds, until the courtesy light
flashes twice again.

2.Release the button, all codes are now erased.

13

TIMER TO CLOSE FEATURE (TTC)

Indicator LED

I

ndicator LED

Door Fully Closed

Indicator LED

Indicator LED

23

oor may operate unexpectedly, therefore do not

D
allow anything to stay in the path of the door.

The Timer to Close feature requires The Protector System
(IR Beams) to be installed.

Operation:

This feature allows the door to automatically close from a fully
open position after a specified time. The delay can be set from
10 to 180 seconds in 10 second increments, by using the
opener control buttons.

If the door encounters an obstruction while closing, the door
will stop and return to the UP position. The Courtesy lamp will
then flash 10 times.

To Activate TTC, or change a preset time:

1.Start with the door fully CLOSED.

2.Enter into TTC Activation mode by pressing both PROG
and DOWN buttons together for 3 seconds (figure 2).
Release when the courtesy light flashes twice.

3.Press the UP button once for each 10 second increment
required of TTC (figure 3. eg. twice for 20 seconds). Press
the DOWN arrow to reduce, if needed.

4.Press and release the PROG button to save this time
(figure 4), courtesy light will flash once. TTC is now
activated.

figure 1

TM

figure 2

figure 3

figure 4

TEST: Operate the door to the UP position. Keep clear of the
IR Beams and check the door closes after the preset time.

To Deactivate TTC:

1.Enter into TTC Activation mode by pressing both PROG
and DOWN buttons together for 3 seconds (figure 2).
Release when the courtesy light flashes twice.

2.Press and release the PROG button to save (figure 4),
courtesy light will flash once. TTC is now deactivated.

figure 5

14

Indicator LED

Indicator LED

Door Fully Closed

1

service

www

m

@m

B
B

A

2

114A3361

ForServiceCall

I

nstallationDate

3

132A2900

RISKOF ENTRAPMENT

RepeatSafety ReverseTest monthly.Door
mustreverse oncontact witha40mm obstacle
placedon thefloor. Makenecessaryadjustments.

A

UTOMATICDRIVE:

K

eepaway fromthe areaofthe doorsince itmay

operateunexpectedly.

EMERGENCYRELEASE:

Torelease, pulldown firmlyonthe redhandle.

114A3361

F

orService Call

I

nstallationDate

chamberlaindiy.com.au
chamberlaindiy.co.nz

l

INSTALL WARNING LABELS

Indicator LED

24

figure 1

Three warning labels are provided with this opener: attach as indicated in the fig 1 to a clean and suitable surface.

1. Risk of entrapment: (English version) - (1).

2. EMERGENCY Release/Service label: - place on the Manual Release cord (2).

3. WARNING Child Entrapment: (triangle label) - place on a low inside panel of the door (3).

PARTIAL OPENING FEATURE (PET)

25

This is an adjustable, second stop position suitable for
ventilation, pedestrian or pet access, programmed to the
transmitter.

To Activate this feature:

1.Start with the door fully CLOSED (figure 1). Drive the opener
UP (figure 2) and stop at the position required for PET
access.

2.Enter PET activation mode by pressing the PROG and UP
buttons together for 3 seconds (figure 3). Release when the
courtesy light flashes once.

3.Press the transmitter button that you have allocated for this
feature (figure 4). Do not use the button already allocated for
normal operation. The courtesy light will flash once when the
code is accepted.

TEST: Press the transmitter once, and door will close, press

again, and door will return to the preset position.
If the door is above the preset position, when the button
is pressed, it will fully close.

figure 1

figure 2

figure 3

To Deactivate this feature:

1.Start with the door fully CLOSED.

2.Enter PET deactivation mode by pressing the PROG and UP
buttons together for 3 seconds (figure 3). The courtesy light
will flash twice, indicating the deactivation has occurred.

NOTE: Erasing all transmitter codes, as in the Wireless

programming section, will also delete this feature.

15

figure 4

2

3

4

3

Press and release
the yellow
learn button

Enter a 4-digit
PIN of your
choice
? ? ? ?

_ _ _ _

Press and hold
the enter button
Opener light flashes

After the lights
flash release the
ENTER button

1

Locate
the yellow
learn button

WIRELESS PROGRAMMING (OPTIONAL ACCESSORIES)

Y

ellow “Learn” Button

1

2

26

Activate the opener only when door is in full view, free of obstruction and properly adjusted. No one should
enter or leave garage while door is in motion. Do not allow children to operate push button(s) or
transmitter(s). Do not allow children to play near the door.

NOTE: The transmitter(s) and wireless wall button supplied with

our opener are preprogrammed by the factory.

y

If you purchase additional transmitters, the garage door opener must
be programmed to accept the new transmitter code.

Program the Receiver to Match Additional Transmitter Codes:

Using the yellow “LEARN” Button

1.Press and Hold the button on the hand-held transmitter that you wish
to use (1).

2.Press and release the yellow “LEARN” button on the opener (2).

3.Release the transmitter button when the opener light flashes. It has
learnt the code. If you release the transmitter button before the
opener light flashes, the opener has not learned the code.

Now the opener will operate when the transmitter button is
pressed.

To Erase all Transmitter Codes

1.Press and Hold the yellow “LEARN” button on the opener until the
indicator LED goes ON, and continue holding for approx. 6 seconds,
until the indicator LED goes out.

1.Release the button, all codes are now erased.

Wireless Keypad E840C

To set the keyless entry PIN:

1.Locate the yellow “LEARN” button on the garage door opener.

2.Press and release the yellow “LEARN” button. The LED indicator
light will glow steadily.

3.Enter a 4-digit personal identification number (PIN) of your choice
on the keypad.

4.Press and hold the ENTER button. Check to see if the opener light
flashes. Release the ENTER button after the light flashes.

To change an existing keyless entry PIN:

1.Enter the existing programmed PIN that you want to change.

2.Press and hold the # button until the courtesy light flashes twice.

3.Enter the new 4-digit PIN of your choice, then press the ENTER
button. The light will flash once.

4.To test, enter the new PIN, then press the ENTER button. The
garage door opener will activate.

16

MAINTENANCE AND CARE OF YOUR OPENER

1

2

V

D

C

PbCdH

g

USING YOUR OPENER

27

1. Your opener can be activated by any of the following devices:

• Opener control panel: Up and Down Buttons and Green O.S.C.

• The Outside Keyswitch or Keyless Entry System (if you have

installed either of these accessories).

• The Transmitter. Hold the push button down until the door starts to

move.

2. Opening the Door Manually: Door should be fully closed if
possible. Weak or broken springs could allow an open door to
fall rapidly. Property damage or serious personal injury could
result.

NOTE: For full instructions on how to operate the door manually
refer to section 18.

The door can be opened manually by pulling the release handle
down. To reconnect the door, press the Green button in the centre of
the trolley assembly.

Do not use the manual release handle to pull the door open
or closed.

3. When the Opener is Activated by Transmitter:

1. If open, the door will close. If closed, the door will open.

2. If closing, the door will stop.

3. If opening, the door will stop (allowing space for entry and exit of
pets and for fresh air).

4. If the door has been stopped in a partially open or closed position,
it will reverse direction.

5. If an obstruction is encountered while closing, the door will reverse
to the UP limit.

6. If an obstruction is encountered while opening, the door will stop
and briefly reverse.

7. The optional Protector System™ (IR Beams) uses an invisible
beam which, when broken by an obstruction, causes a closing
door to open and prevents an open door from closing. It is
STRONGLY RECOMMENDED for homeowners with young
children.

29

REPLACE BATTERIES IN TRANSMITTERS

Battery of the transmitter:

he batteries in the transmitter have an extremely long life.

T
If the transmission range decreases, the batteries must be
replaced. Batteries are not covered by the warranty.

To prevent SERIOUS INJURY OR DEATH:

bserve the following instructions for the

o
battery.

- NEVER allow small children near batteries.

- If battery is swallowed, immediately notify doctor.

- Danger of explosion if battery is replaced improperly.

- Replacement only by identical or equivalent type.

- Dispose of old battery properly. Batteries should not
be treated as household waste. All consumers are
required by law to dispose of batteries properly at the
designated collection points.

- Never recharge batteries that are not meant to be
recharged.

- Do not short-circuit batteries or take them apart.

- If necessary, clean contacts on batteries and contacts
before loading.

- Never expose batteries to excessive heat such as
sunshine, fire or the like!

Replacing battery (CR2032):

To replace battery, turn transmitter around and open the case
with a screwdriver. Lift cover and lift control board below. Slide
battery to one side and remove. Observe polarity of battery!

Assemble again in reverse direction.

4. The opener lights will turn on under the following conditions:

When the opener is initially plugged in; when power is restored after
interruption or when the opener is activated.
Lights will turn off automatically after 2-1/2 minutes.

28

CARE OF YOUR OPENER

Once a Month

• Manually operate door. If it is unbalanced or binding, call a
qualified door technician.

• Check to be sure door opens & closes fully. Adjust limits
and/or force if necessary.

• Repeat the safety reverse test. Make any necessary
adjustments.

Once a Year

• Lightly grease the belt and inside the rail assembly where
the trolley slides.

• Internally the opener does not require additional lubrication.

• Lightly grease the belt and inside the rail assembly where
the trolley slides. Be careful to use gloves around any sharp
metal edge or the rail.

To replace battery for optional transmitters - E940C, use a
screwdriver blade to pry open the case as shown. Insert
battery positive side up.

17

3

E840C/E840M

E1702C

774AML

E940C

4

5

1

2

E950C

827AU

6

31

ACCESSORIES

(1) Model E950C 2 Channel remote control
(2) Model E940C 1 Channel visor remote control
(3) Model 774AML The Protector System

(4) Model E1702C Quick release lock

TM

(5) Model E840C/E840M Wireless Keypad
(6) Model 827AU myQ Remote LED Light

18

TROUBLE SHOOTING

33

1. Opener doesn't operate from either door control or
transmitter:

Does the opener have electric power? Plug lamp into

•

outlet. If it doesn't light, check the fuse box or the circuit
breaker. (Some outlets are controlled by a wall switch.)

• Have you disengaged all door locks? Review installation

instruction warnings on page 1.
Is there a build-up of ice or snow under door? The door

•

may be frozen to ground. Remove any obstruction.

• The garage door spring may be broken. Have it

replaced.

2. Door operates from door control but not from
transmitter:

• Replace batteries in the transmitter if necessary.

• If you have two or more transmitters and only one

operates, review Program Your Opener, Transmitter and
Keyless Entry.

3. Transmitter has short range:

• Check the battery in the transmitter is fully charged.

• Change the location of the transmitter in the car.

• A metal garage door, foil-backed insulation or metal

siding will reduce the transmission range.

7. Door opens but won't close:

• Check The Protector System™ (IR Beams) (if you have
nstalled this accessory). If the light on The Protector

i
System™ (IR Beams) are flashing, correct the
alignment.

• If opener light does not flash and it is a new installation,

repeat Programming the Travel Limits.

Repeat the safety reverse test after the adjustment is
complete.

8. Opener strains:

Door may be unbalanced or springs are broken. Close
door and use manual release rope and handle to
disconnect trolley. Open and close door manually. A
properly balanced door will stay in any point of travel
while being supported entirely by its springs. If it does
not, call for professional garage door service to correct
the problem.

9. Opener hums briefly, then won't work:

• Garage door springs are broken. SEE ABOVE.

• If problem occurs on first operation of opener, door is

locked. Disable door lock.

4. Door reverses for no apparent reason and opener
light flashes 10 times:

• Check The Protector System™ (IR Beams) (if you have

installed this accessory). If the light is flashing, correct
alignment.

TM

If the Protector System

(IR Beams) is installed and
needs to be removed, the Opener will need to be
reprogrammed as follows:

• Remove the IR Beam wiring from the Opener.

• Turn the power OFF for 5 seconds.

• Turn the power ON for 5 seconds.

• Again turn the power OFF for 5 seconds.

• Turn the power back on and test the opener for normal

operation.

5. The garage door opens and closes by itself:

Make sure transmitter button is not stuck "on".

6. Door stops but doesn't close completely:

Repeat Programming the Travel Limits.
Repeat safety reverse test after any adjustment of door
arm length, close force or down limit adjustments.

Repeat safety reverse test after adjustment is complete.

10. Opener won't activate due to power failure:

• Pull manual release rope and handle down once to
disconnect trolley. Door can be opened and closed
manually. When the power is restored, press the
“GREEN” button in the centre of the trolley assembly.
The next time the opener is activated, the trolley will re­connect.

• The Outside Quick Release accessory (if fitted)
disconnects the trolley from outside the garage in case
of power failure.

11. The opener runs, but the carriage does not move:

• Check the carriage is not disengaged from the opener.
Operate the manual release to re-engage the opener.

• In a new installation, the preassembled Motor Shaft
Adapter may have fallen out of the belt sprocket
assembly. This adapter is installed during the
manufacturing process and may have dislodged.

• In older installations, especially on excessively heavy
doors, check the Motor Shaft Adapter has not stripped.

12. The Up and DOWN arrows on the control panel

are flashing in sequence:

Check the diagnostic code on next page.

19

DIAGNOSTIC CHART

34

Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage opener flash the diagnostic
codes.

DIAGNOSTIC CODE

UP Arrow DOWN Arrow
Flash(es) Flash(es)

11

12

13

14

15

16

2 1-5

SYMPTOM

The garage door opener will not
close and the courtesy light flashes.

The garage door opener will not
close and the courtesy light flashes.

The door control will not function.

The garage door opener will not
close and the courtesy light flashes.

There is no door movement or motor
accelerates before stopping
suddenly.

Door continues to move after the
motor stops.

Opener fails to operate.

POSSIBLE RESOLUTION

The Protector System™ (IR Beams) are not installed, connected or wires may be

cut. Inspect The Protector System™ (IR Beams) wires for a disconnected or cut wire.

There is a short or reversed wire for the The Protector System™ (IR Beams). Inspect
safety sensor wire at all staple points and connection points and replace wire or
correct as needed.

The wires for the door control are shorted or the door control is faulty. Inspect The
the wire at all staple points and connection points and replace wire or correct as
needed.

The Protector System™ (IR Beams) are misaligned or were momentarily obstructed.

Realign both sensors to ensure both LEDs are steady and not flickering. Make sure

nothing is hanging or mounted on the door that would interrupt the sensors path

while closing.

No RPM pulses have been detected. Check the door manually for balance, binding
or obstructions. Internally the possible cause may be the motor, logic board or RPM
sensor. Try resetting door travel limits. Contact service centre.

RPM pulses have been detected after motor has turned off. Possible broken spring.
Check the door is correctly balanced and not creeping up or down. Contact a door
service centre.

Possible logic board failure. Reboot opener by turning the mains power OFF and
then ON after 15 seconds. Reprogram the door travel limits and force settings.
Contact service centre.

2 6

32

33

4 1-4

45

5 1-4

5 5

Unable to set travel limit down
direction. Passpoint has not been
recognised during programming.

Unable to set the travel or retain
position.

The battery status LED* is constantly
flashing green.

Door is moving stops and or
reverses.

Opener runs approximately 150 mm
to 200 mm, stops and reverses.

Door fails to operate or operates
erractically. External accessory
wiring failure.

Door opener fails to operate.

Check the passpoint module has been activated by the chain Position Tab, during
the door travel. Reset the travel limits.

Check travel module for proper assembly, replace if necessary.

Battery backup charging circuit error, replace logic board *(if applicable).

Manually open and close the door. Check for binding or obstructions, such as a
broken spring or door lock. If the door is binding or sticking contact a trained door
systems technician. If door is not binding or sticking attempt to reprogram travel
(refer to “Program the Travel Limits and Force” section).

Communication error to travel module. Check travel module connections, replace
module if necessary.

Check the external wiring to the control panel terminal is wired correctly. Turn off
power, remove all external wiring, and retest door operation.

Low internal voltage on the logic board, possible power transformer or logic board
failure. Service required, call a trained service specialist.

20

SPECIFICATIONS - SECTIONALLIFT - CS65MYQ

35

Input Voltage..............................220-240 Vac, 50 - 60 Hz.

Max. Pull Force .........................600 N.

ower ........................................150 Watt.

P

Normal Torque...........................5 Nm.

Max door weight.........................90 kg.

Max lift under spring tension .....20 kg.

2

Max door area............................Sectional door 12.0 m

.

Motor

Type...........................................DC gearmotor permanent lubrication.

Noise level .................................54 db at 1 metre.

Drive Mechanism

Drive ..........................................Belt with one-piece trolley on steel rail.

Length of Travel.........................Adjustable to 3.0 m.

LED light ....................................25 Watt equivalent.

Door Linkage .............................Adjustable door arm. Pull cord trolley release.

Safety

Personal ....................................Push button stop in UP and DOWN direction. Automatic safety reverse in both UP and DOWN

direction.

Electronic...................................Automatic force adjustment.

Electrical ....................................Transformer overload protector and low voltage push button wiring.

Limit Device ...............................Mechanical Passpoint/RPM sensor.

Limit Adjustment ........................Electronic.

Soft-start/Soft-stop

Dimensions

Length (Overall).........................3.24 m.

Headroom Required.................. 30 mm.

Hanging Weight .........................11 kg.

Receiver

Memory Registers .....................64 handset codes.

4 keypad devices - 1 code each.

Operating

Frequency...................................433.30/433.92/434.54 MHz.

21

Warranty Registration

Register your warranty at:

chamberlaindiy.com.au/warranty

or

chamberlaindiy.co.nz/warranty

DONʼ T FORGET

Get Connected with

Visit www.chamberlaindiy.com.au or

www.chamberlaindiy.co.nz

for more details.

Additional purchase of the myQ Connectivity Kit is required

to enable myQ functionality.

TM

Trademark of The Chamberlain Group, Inc.

® Registered Trademark of The Chamberlain Group, Inc.

22

© 2019, The Chamberlain Group Inc.

CCHHAAMMBBEERRLLAAIINN LLIIMMIITTEEDD WWAARRRRAANNTTYY
CChhaammbbeerrllaaiinn®SSeeccttiioonnaallLLiifftt CCSS6655MMYYQQ

Chamberlain Australia Pty Limited / Chamberlain New Zealand Limited
(Chamberlain), the manufacturer of Chamberlain automatic garage door
openers is committed to manufacturing and supplying high quality
goods. As part of this commitment, we seek to provide reliable service
and support for our goods and are pleased to provide you, the original
purchaser, with this Chamberlain Limited Warranty.

The benefits given to you under this Chamberlain Limited Warranty are
in addition to any rights and remedies that you may have under
Australian or New Zealand consumer protection laws. Our goods come
with guarantees that cannot be excluded under the Australian
Consumer Law, or New Zealand Consumer Guarantess Act 1993. You
are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to
a major failure.

CChhaammbbeerrllaaiinn’’ss wwaarrrraannttyy
WWhhaatt iiss ccoovveerreedd

Chamberlain warrants to the original purchaser of the:
Chamberlain SectionalLift CS65MYQ Sectional Door Opener (Unit) that
it is free from defects in materials and workmanship for a period of
5 years (60 months) or 10,000 cycles (each opening & closing of the
garage door equals 1 cycle) whichever comes first, from the date of
purchase when installed in a residential premise with a residential
specified garage door that is designed for the sole purpose of a single­family dwelling.

Remote controlled transmitters and accessories included with this Unit
have a 12 month warranty from date of purchase. These transmitters
and accessories are not covered for damage caused by neglect.

WWhhaatt iiss nnoott ccoovveerreedd

Batteries and globes are not covered under this warranty period.

WWaarrrraannttyy ccoonnddiittiioonnss

It is a condition of this warranty that for the operating life of the Unit the
garage door is operable by hand and opens and closes with no more
than a maximum of 20 kg of lifting weight. It is also a condition of the
Chamberlain Limited Warranty that the Unit is serviced by a
professional garage door technician during the period 24 to 36 months
after the purchase date. This garage door service fee will be at the
consumer’s expense. For assistance with finding your local garage door
technician call Chamberlain on 1800 665 438.

NB: The Australian Garage Door Association directs attention to
consumers to maintain your garage door in good running order it is
important your door is serviced by a professional garage door technician
every 12 months or earlier as conditions may require.

It is also a condition of the Chamberlain Limited Warranty to register
your warranty by completing the online form at

wwwwww..cchhaammbbeerrllaaiinnddiiyy..ccoomm..aauu

MMaakkiinngg aa ccllaaiimm

During the applicable Chamberlain Limited Warranty period, if you are
concerned that the Unit may be defective, call our Customer Service
Centre toll free line (AU: 1800 665 438, NZ: 0800 653 667) and a
Chamberlain technician will provide assistance in fault finding.

If issues can’t be resolved over the phone, you can:

• remove and return Unit, and send the Unit freight paid to our Service
Centre or:

• return the Unit to the point of purchase for further warranty
assistance.
Once the problem has been diagnosed, subject to your rights under the
applicable Australian and New Zealand consumer protection laws with
respect to major failures, Chamberlain will provide you with, at their
discretion:

• a replacement Unit
or

• repairs to the opener, Chamberlain will furnish replacement parts free
of charge

if non electrical.-

Repairs and replacement parts provided under this Chamberlain Limited
Warranty is provided free of charge and is warranted for the remaining
portion of the original warranty period.
This Chamberlain Limited Warranty provides benefits which are in
addition to your other rights and remedies as a consumer.

wwwwww..cchhaammbbeerrllaaiinnddiiyy..ccoo..nnzz

or

.

EExxcclluussiioonnss -- wwhhaatt vvooiiddss tthhee wwaarrrraannttyy

If our service centre determines that a warranty claim has been made in
respect of a failure or defect arising under or out of any exclusion detailed
below such that the claim is not covered under this Chamberlain Limited
Warranty, we may, subject to your other rights and remedies as a
consumer, charge you a fee to repair, replace and/or return the Unit to you.
This Chamberlain Limited Warranty does not cover any failure of, or defect in,
the Unit due to:
1 non-compliance with the instructions regarding specifications, installation,

operation, maintenance and testing of the Unit or of any product with which
the Unit is used;

2 any attempt by a person other than a Professional Dealer to repair,

dismantle, reinstall or move the Unit to another location once it has been
installed;

3 tampering, neglect, abuse, wear and tear, accident, electrical storm,

excessive use or conditions other than normal domestic use;

4 problems with, or relating to, the garage door or garage door hardware,

including but not limited to the door springs, door rollers, door alignment
or hinges;

5 problems caused by electrical faults or replacement of batteries or light

bulbs, blown fuses, electrical surges, power surges or power strikes, fire,

flood, rain, water, lightning or storms;
6 water or moisture ingress that causes corrosion or electrical malfunction;
7 corrosion caused by sea air if located near a waterway, beach etc;
8 fitment to a commercial door or in a commercial operating application,

installation of a residential garage door opener in a commercial or

industrial premises other than a single-family dwelling.
9 lack of proper maintenance, service or care of the door and Unit;
10 any unauthorised modification to the Unit; or
11 damage caused by insects, pests or other after sale damage caused by

events or accidents outside Chamberlain’s reasonable control and not
arising under normal and standard operating conditions.

NB: A General Purpose Outlet (GPO) ie: power point must be supplied by the
consumer as this electrical fitting does not form a part of the Unit (opener).
If this Chamberlain Limited Warranty does not apply, you may have rights
available to you under the Australian and New Zealand consumer protection
laws.

AAcccceessssoorriieess WWaarrrraannttyy::

Accessories supplied with the Unit are warranted for 12 months from the date
of installation.

LLiiaabbiilliittyy –– AAuussttrraalliiaa oonnllyy

Except as set out in the Australian Consumer Law (being Schedule 2 of the
Competition and Consumer Act 2010) (as amended, consolidated or
replaced):
1 all other guarantees, warranties and representations in relation to the

Unit or its supply are excluded to the extent that Chamberlain can

lawfully exclude them; and
2 under no circumstances will Chamberlain be liable for consequential,

incidental or special damages arising in connection with the use, or

inability to use, the Unit, other than those which were reasonably

foreseeable as liable to result from the failure.

LLiiaabbiilliittyy –– NNeeww ZZeeaallaanndd oonnllyy

Except as set out in the Fair Trading Act 1986 and the Consumer Guarantees
Act 1993 (as amended, consolidated or replaced):
1 all other guarantees, warranties and representations in relation to the

Unit or its supply are excluded to the extent that Chamberlain can

lawfully exclude them; and
2 under no circumstances will Chamberlain be liable for consequential,

incidental or special damages arising in connection with the use, or

inability to use, the Unit, other than those which were reasonably

foreseeable as liable to result from the failure.

NNoottee:: WWee rreeqquueesstt tthhaatt yyoouu rreettaaiinn yyoouurr ssaalleess ddoocckkeett oorr iinnvvooiiccee aass pprrooooff--
ooff--ppuurrcchhaassee aanndd aattttaacchh iitt ttoo tthhiiss mmaannuuaall ttoo eennaabbllee yyoouu ttoo eessttaabblliisshh tthhee
ddaattee ooff ppuurrcchhaassee iinn tthhee uunnlliikkeellyy eevveenntt ooff aa wwaarrrraannttyy sseerrvviiccee bbeeiinngg
rreeqquuiirreedd.. CChhaammbbeerrllaaiinn rreesseerrvveess tthhee rriigghhtt ttoo cchhaannggee tthhee ddeessiiggnn aanndd
ssppeecciiffiiccaattiioonnss ooff tthhee UUnniitt wwiitthhoouutt pprriioorr nnoottiiffiiccaattiioonn.. SSoommee ffeeaattuurreess oorr
aacccceessssoorriieess ooff tthhee UUnniitt mmaayy nnoott bbee aavvaaiillaabbllee iinn cceerrttaaiinn mmaarrkkeettss oorr aarreeaass..
PPlleeaassee cchheecckk wwiitthh yyoouurr ddiissttrriibbuuttoorr..

CChhaammbbeerrllaaiinn sseerrvviiccee cceennttrree ccoonnttaacctt ddeettaaiillss
AAuussttrraalliiaa

Phone toll free 1800 665 438
Fax toll free 1800 888 121
75 Epping Road, North Ryde NSW
Website: www.chamberlaindiy.com.au

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[e-mail]

23

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Auckland phone [phone]
Phone toll free 0800 653 667
Fax toll free 0800 653 663
Website: www.chamberlaindiy.co.nz

114A5351A