Chamberlain 4000E - 1-2 HP, 1000E - 1-4 HP, 2000E - 1-3 HP, 5000E - 1-2 HP User Manual
Garage Door Opener
Owner’s Manual
FOR RESIDENTIAL USE ONLY
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
CAUTION! PLEASE READ THIS MANUAL CAREFULLY!
The MODEL NUMBER label is located on the front panel of your opener.
FASTEN THIS MANUAL NEAR THE GARAGE DOOR AFTER INSTALLATION.
PERIODIC CHECKS OF THE OPENER ARE REQUIRED TO INSURE SATISFACTORY OPERATION.
CONTENTS PAGE
Safety Rules.....................................................................2
Features of Your Opener..................................................3
Specifications ...................................................................3
You'll Need Tools .............................................................3
Completed Installation Illustration ....................................4
Operation of Your Opener................................................5
Accessories......................................................................5
Care & Maintenance of Your Opener...............................6
Assembly Instructions ......................................................7
Installation Instructions...................................................10
Travel Limit Adjustments................................................20
CONTENTS PAGE
Force Adjustments .........................................................21
Safety Reverse Test.......................................................22
The Protector System™.................................................22
Code Programming Instructions.....................................23
Having a Problem?...................................................24, 25
Carton Contents & Hardware Illustrated.........................26
Repair Parts, Rail Assembly...........................................26
Repair Parts, Installation ................................................26
Repair Parts, Opener Assembly.....................................27
How To Order Repair Parts............................................28
Warranty.........................................................................28
Model Series 5000E - 1/2 HP Model Series 4000E - 1/2 HP
Model Series 2000E - 1/3 HP
Model Series 1000E - 1/4 HP
THESE SAFETY ALERT SYMBOLS MEAN CAUTION - PERSONAL SAFETY, PROPERTY DAMAGE OR
DANGER FROM ELECTRIC SHOCK. READ THESE INSTRUCTIONS CAREFULLY.
THIS GARAGE DOOR OPENER IS DESIGNED AND TESTED TO OFFER REASONABLY SAFE SERVICE
PROVIDED IT IS INSTALLED AND OPERATED IN STRICT ACCORDANCE WITH THE FOLLOWING
SAFETY INSTRUCTIONS.
FAILURE TO COMPLY WITH THE FOLLOWING INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL
INJURY OR PROPERTY DAMAGE.
CAUTION: IF YOUR GARAGE HAS NO SERVICE ENTRANCE DOOR, INSTALL MODEL 1702E EMERGENCY RELEASE
KEYLOCK. THIS ACCESSORY ALLOWS MANUAL OPERATION OF GARAGE DOOR FROM OUTSIDE IN CASE OF
POWER FAILURE.
KEEP GARAGE DOOR BALANCED.
Sticking or binding doors must be
repaired. Garage doors, door springs,
cables, pulleys, brackets and their
hardware are under extreme tension and
can cause serious personal injury. DO
NOT ATTEMPT TO LOOSEN, MOVE OR
ADJUST THEM. Call for garage door
service.
DISCONNECT ELECTRIC POWER TO
GARAGE DOOR OPENER BEFORE
MAKING REPAIRS OR REMOVING
COVERS.
To avoid serious personal injury from
entanglement, REMOVE ALL THE ROPES
CONNECTED TO GARAGE DOOR before
installing the garage door opener.
DO NOT WEAR RINGS, WATCHES OR
LOOSE CLOTHING while installing or
servicing a garage door opener.
DISENGAGE ALL EXISTING GARAGE
DOOR LOCKS to avoid damage to garage
door.
Installation and wiring must be in
compliance with your local building and
electrical codes. CONNECT THE POWER
CORD ONLY TO A PROPERLY
GROUNDED OUTLET.
Fasten the CAUTION LABEL adjacent to
the lighted door control as a reminder of
safe operating procedures.
THE SAFETY REVERSE SYSTEM TEST IS
VERY IMPORTANT (page 22). Your garage
door MUST reverse on contact with a
25mm obstacle placed on the floor. Failure
to properly adjust the opener may result in
serious personal injury from a closing
garage door. REPEAT THE TEST ONCE A
MONTH AND MAKE ANY NEEDED
ADJUSTMENTS.
LIGHTWEIGHT DOORS OF FIBERGLASS,
ALUMINUM OR STEEL MUST BE SUBSTANTIALLY REINFORCED TO AVOID
DOOR DAMAGE. (See page 17.) The best
solution is to check with your garage door
manufacturer for an opener installation
reinforcement kit.
Install lighted door control (or any
additional push buttons) IN A LOCATION
WHERE GARAGE DOOR IS VISIBLE, BUT
OUT OF THE REACH OF CHILDREN. DO
NOT ALLOW CHILDREN TO OPERATE
PUSH BUTTON(S) OR REMOTE CONTROL
TRANSMITTER. Serious personal injury
from a closing garage door may result
from misuse of the opener.
CAUTION: Activate opener only when the
door is in full view, free of obstructions
and opener is properly adjusted. NO ONE
SHOULD ENTER OR LEAVE THE
GARAGE WHILE DOOR IS IN MOTION. DO
NOT ALLOW CHILDREN TO PLAY NEAR
THE DOOR.
Use the manual release ONLY to
disengage the trolley and, if possible,
ONLY when the door is closed. DO NOT
USE THE RED HANDLE TO PULL DOOR
OPEN OR CLOSED.
2
Start By Reading These Important Safety Rules
DO NOT USE THE FORCE ADJUSTMENTS
TO COMPENSATE FOR A BINDING OR
STICKING GARAGE DOOR. Excessive
force will interfere with the proper
operation of the safety reverse system or
damage the garage door (page 21).
Before you begin, please check the contents of the cartons. Illustrations of parts and hardware are shown on
pages 26 and 27. Separate the hardware for assembly and installation as shown.
YOU'LL NEED TOOLS
During assembly and installation of your opener, the instructions will call for the use of various hand tools
shown below.
3
FEATURES OF YOUR OPENER
1. Opener Light(s): Turns on and off automatically with
4-1/2 minute illumination for your safety and
convenience. Model 5000E: The Light Feature on the
Multi-Function Door Control Panel can be activated for
constant light. (Optional accessory available for other
models.)
2. Lock Feature (Standard on Model 5000E. Optional
for Other Models): When the Lock Feature is
activated on the Multi-Function Door Control Panel, the
opener will not operate from portable remote control
transmitters. The door will OPEN from the Door Control
Button, Key Switch and Keyless Entry System
accessories.
3. Manual Disconnect: Pull cord disconnect permits
manual door operation in case of an emergency or
power failure.
4. Motor: Permanently lubricated with automatic reset.
5. Safety System: Independent up and down force
adjustment. The door REVERSES automatically when
obstructed in DOWN direction. The door STOPS when
obstructed in UP direction.
6. Automatic Reconnect: Trolley halves reconnect for
automatic operation when opener is activated after a
manual disconnect.
7. Easy Limit Adjustment: Limits of door opening and
closing adjusted by turning screws without removing
opener cover.
SPECIFICATIONS
MOTOR
Type .................................Permanent split capacitor
Speed...............................1500 rpm
Volts .................................120 Volts AC - 60 Hz. Only
Current .............................4.5 amperes
DRIVE MECHANISM
Gears................................16:1 worm gear reduction
Drive.................................Chain & cable with one-piece
trolley on steel T-rail
Length of travel.................Adjustable to 2.29m
Travel rate ........................15-20cm per second
Lamp ................................On when door starts to travel,
off 4-1/2 minutes after stop.
Model 5000E: Has separate
Light Feature.
Door linkage .....................Adjustable door arm. Pull cord
trolley release.
SAFETY
Personal ...........................Push button and automatic
reversal in down direction.
Push button and automatic stop
in UP direction.
Electronic..........................Independent UP and DOWN
force adjustment screws.
Electrical...........................Motor overload protector & low
voltage push button wiring.
Limit device ......................Circuit actuated by limit nut.
Limit adjustment ...............Screwdriver adjustment on side
panel.
Start circuit .......................Low voltage push button or
radio control.
DIMENSIONS
Length (overall) ................3.15m
3.25m (Model 5000E)
Headroom required ..........5cm
Hanging weight ..............14.5kg
Pencil
Hack Saw
Wire Cutters
Claw Hammer
Pliers
Screwdriver
Adjustable End Wrench
Stepladder
Carpenter’s
Level
Electric Drill
Socket Wrench
2
1
Tape Measure
5mm & 8mm
Drill Bits
BEFORE YOU BEGIN, PLEASE TAKE SOME TIME TO CAREFULLY EXAMINE THE ILLUSTRATIONS OF A
TYPICAL GARAGE DOOR OPENER INSTALLATION ON BOTH A SECTIONAL AND A ONE-PIECE DOOR.
Some installation instructions vary for sectional and one-piece doors. Follow only those instructions which apply
to your door type.
Do you have a finished ceiling in your garage? If so, you will need a support bracket and additional fastening
hardware. Refer to Step 4, Page 13 for specific requirements.
Do you have a lightweight or metal door (or does it have glass panels)? If so, horizontal and vertical
reinforcement is required. Refer to Step 8, Page 17.
If possible, install the door opener 2.1m or more above floor with the manual release handle mounted
1.8m above the floor.
4
Horizontal & Vertical
Support - Not Supplied
(Needed Only for
Lightweight Garage
Door Installation)
SECTIONAL
DOOR INSTALLATION
Support Bracket
and Fastening
Hardware
(Not Supplied)
Support Bracket
and Fastening
Hardware
(Not Supplied)
ONE-PIECE DOOR
INSTALLATION
Chain
Cable Pulley
Bracket
Header Bracket
Trolley
Straight
Door
Arm
Manual
Trolley
Release
Door Bracket
Garage
Door
Curved
Door
Arm
Garage
Door
Spring
Header
Horizontal
Garage Door
Reinforcement
(If needed)
Vertical Garage Door
Reinforcement (if needed)
Cable
Cable
Pulley Bracket
Header
Bracket
Trolley
Straight
Door
Arm
Manual
Trolley
Release
Door Bracket
Garage
Door
Curved
Door
Arm
Chain
Header
Cable
Access Door
Access Door
SECTIONAL DOOR
INSTALLATION
ONE-PIECE DOOR
INSTALLATION
Operation of Your Opener
• BEFORE YOU PROCEED, PLEASE READ SAFETY
RULES ON PAGE 2 AND THE OPERATING
INSTRUCTIONS ON THIS PAGE CAREFULLY.
• DO NOT PERMIT CHILDREN TO PLAY IN THE AREA
OF THE DOOR.
• TO AVOID DIFFICULTY DURING INSTALLATION, DO
NOT RUN OPENER UNTIL INSTRUCTED TO DO SO.
• OPERATE ONLY WHEN OPENER IS PROPERLY
ADJUSTED AND THE DOOR IS VISIBLE AND
UNOBSTRUCTED.
TO ACTIVATE THE OPENER
Use any of the following devices:
1. The Remote Control Transmitter. Hold the push
button down until the door starts to move.
2. The Door Control. Hold push button down until the
door starts to move.
3. Key Switch or Keyless Entry System (if you have
installed either of these accessories).
HOW TO OPERATE THE DOOR MANUALLY:
DOOR SHOULD BE FULLY CLOSED IF POSSIBLE.
WEAK OR BROKEN SPRINGS COULD ALLOW AN
OPEN DOOR TO FALL RAPIDLY. PROPERTY
DAMAGE OR SERIOUS PERSONAL INJURY
COULD RESULT. DO NOT USE MANUAL RELEASE
HANDLE TO PULL DOOR OPEN OR CLOSED.
Disconnect door from opener by pulling down sharply
on red handle. Lift door manually. To automatically
reconnect door to opener, press Door Control button.
OPENER LIGHT will turn on under the following
conditions: When the opener is initially plugged in;
when the power is interrupted; when the opener is
activated. Light turns off automatically after 4-1/2
minutes. Bulb size is 75 watts maximum.
If the Multi-Function Door Control Panel (with the
Light Feature) is installed, the light can remain ON or
turn OFF before the automatic cycle is completed, if
desired.
HOW DOOR MOVES WHEN OPENER
ACTIVATES:
1. If open, door will close. If closed, the door will
open.
2. If closing, the door will reverse.
3. If opening, the door will stop (allowing space for
entry and exit of pets and for fresh air).
4. If the door has been stopped in a partially open
position, it will close.
5. If obstructed while closing, the door will reverse.
6. If obstructed while opening, the door will stop.
7. The optional Protector System™ uses an invisible
beam which, when broken by an obstruction,
causes a closing door to open and prevents an
open door from closing. It is STRONGLY
RECOMMENDED for homeowners with young
children.
ACCESSORIES AVAILABLE FOR YOUR OPENER
5
CAUTION
Single-Function Remote Control
Transmitter:
with visor clip.
Multi-Function Door Control
Panel:
Provides a Lock Feature which
prevents operation of garage door
opener from remotes, and a Light
Switch for constant light.
Model 850CB
Model 845CB
“The Protector System”:
Provides auxiliary support to the
safety features built into your
opener. The system’s invisible beam,
when broken by an obstruction,
causes a closing door to open and
prevents an open door from closing.
Keyless Entry System:
Enables the homeowner to operate
garage door opener from outside by
entering code on specially designed
keypad.
Model 740CB
Outside Keylock:
Opens the garage door automatically
from outside with the turn of a key
when remote control transmitter is not
handy.
Model 760E
Model 7702 E
Emergency Release Keylock:
REQUIRED for a garage with NO
service door.
Allows manual operation of garage
door from outside in case of power
failure.
Model 1702EModel 770E
LOCKOUT FEATURE:
Prevents trolley from
reconnecting automatically. If
you need to use this feature,
pull manual release handle
down and back (toward
opener). Trolley will remain
"Locked-Out" and door can
be raised and lowered
manually. To reconnect trolley, pull manual release
handle straight down.
Trolley
Trolley
Release
Arm
Manual
Release Handle
(Pull Down & Back
Towards Opener)
E
IC
T
O
N
L
O
C
K
L
I
G
H
T
Care of the Opener
When properly installed on a door which is in balance
and in good repair, opener will provide high
performance with a minimum of maintenance. The
opener does not require additional lubrication.
Most complaints of unsatisfactory opener operation
can be traced to problems with the door itself. When
operated manually, a properly balanced door will stay
in any point of travel while being supported entirely by
its springs.
THE OPENER IS NOT INTENDED TO CORRECT
ANY PROBLEMS THAT ARE CAUSED BY AN
UNBALANCED OR BINDING DOOR, BROKEN
DOOR SPRINGS OR BY FAULTY DOOR
HARDWARE.
LIMIT AND FORCE ADJUSTMENTS: These
adjustments must be checked and properly set when
opener is installed. Only a screwdriver is required.
Pages 20 and 21 refer to the limit and force
adjustments. Follow the instructions carefully.
REPEAT THE SAFETY REVERSE TEST AFTER
ANY ADJUSTMENT. Weather conditions may cause
some minor changes in the door operation, requiring
some readjustments, particularly during the first year
of operation.
THE SAFETY REVERSE SYSTEM IS IMPORTANT
(see page 22). GARAGE DOOR MUST REVERSE
ON CONTACT WITH A 25MM OBSTACLE PLACED
ON THE FLOOR. FAILURE TO PROPERLY
ADJUST OPENER MAY RESULT IN SERIOUS
PERSONAL INJURY FROM A CLOSING GARAGE
DOOR.
CHAIN TENSION ADJUSTMENT: After installation
of the opener and adjustment of forces and limits, the
chain may appear loose. This is normal.
TO CHECK THE CHAIN TENSION: Disconnect the
trolley by pulling the red manual release handle. If the
chain returns to the position described and illustrated
in Step 4 page 9, DO NOT make ANY further
adjustments.
REMOTE CONTROL TRANSMITTER: The portable
remote control may be secured to a car sun visor with
the clip provided. Additional remote transmitters can
be purchased at any time for use in all vehicles using
the garage. Refer to Accessories on page 5.
The opener must learn the code of any new remote
control. Page 23 explains how to program your
garage door opener and how to erase all codes if
required. Self service of your receiver and remote
control is not recommended. If service is needed, call
the toll-free number listed on the back page.
THE REMOTE CONTROL BATTERY
The lithium battery should produce power for up to
5 years. To replace battery, pry open case with visor
clip or screwdriver, as shown. Insert battery positive
side up.
Dispose of old battery properly.
ONCE A MONTH
MANUALLY OPERATE DOOR. If it is unbalanced or
binding, call professional garage door service.
CHECK TO BE SURE DOOR OPENS AND
CLOSES FULLY. Adjusts Limits and/or Force if
necessary.
REPEAT SAFETY REVERSE TEST. Make any
necessary adjustments. (See page 22.)
6
MAINTENANCE OF YOUR OPENER
TWICE A YEAR
CHECK CHAIN TENSION. Adjust if necessary.
ONCE A YEAR
OIL DOOR ROLLERS, BEARINGS AND HINGES.
THE OPENER DOES NOT REQUIRE ANY
ADDITIONAL LUBRICATION. DO NOT GREASE
DOOR TRACKS.
INCREASE TRAVEL
DOWN
UP
Adjustment Label Adjustment Label
9
7
5
KG
9
1
3
7
1
3
5
KG
When tightening
the screws, be
sure to keep
bracket parallel
to the rail.
Otherwise, the
rail may bow
when the opener
is operated.
5/16 -18x7/8
Cable Pulley
Bracket
Bracket & Rail Must Be Aligned
Lock Washer
5/16"
Nut
5/16"-18
T-RAIL BACK
(TO OPENER)
T-RAIL FRONT
(TO DOOR)
Cable pulley bracket
attaches to FRONT
END of T-rail
T-rail
(End Section)
T-rail
(Center Section)
Carriage Bolt
1/4"-20x1/2"
T-rail
(End Section)
Square Carriage
Bolt Hole
1/4" Lock Nut
Right Wrong
7
Assembly Step 1
Assemble T-rail and Attach Cable Pulley Bracket
• Place the 4 T-rail sections on a flat surface for
assembly. Center sections are interchangeable.
Front and back sections are also interchangeable
for ease of assembly.
• Connect rail braces and lock nuts to rail
sections from the direction shown. Otherwise,
the trolley will hit against the nut (page 8).
Hex Screws
5/16"-18x7/8"
Cable Pulley
Bracket
Bracket & Rail Must Be Aligned
Lock Washer
5/16"
Nut
5/16"-18
Make sure bolt necks are seated in the
square holes and rails are aligned before
you tighten lock nuts. (See right and
wrong views). Improper assembly can
cause jerky trolley operation, noise and/or
nuisance door reversals.
Right
Wrong
• Position the cable pulley bracket on the front end
of the T-rail as shown. Fasten securely with the
hardware shown.
Right
Wrong
TO AVOID INSTALLATION DIFFICULTIES, DO
NOT RUN THE GARAGE DOOR OPENER UNTIL
INSTRUCTED TO DO SO.
Hardware Shown
Actual Size
11mm Socket Wrench
13mm Socket Wrench
Lock Nut
1/4"-20x7/16"
Carriage Bolts
1/4"-20x1/2" (4)
Hex Screw
5/16"-18x7/8" (3)
Nut
5/16"-18 (5)
Lock Washer
5/16" (4)
8
Assembly Step 2
Assemble and Install Trolley
AS A TEMPORARY STOP, INSERT A SCREWDRIVER INTO HOLE IN FRONT END OF T-RAIL.
Attach threaded shaft to trolley with lock washer and
nuts as shown.
Slide trolley assembly along rail to screwdriver stop.
NOTE: If trolley hits against nut on T-rail, bolts
and nuts were attached from the wrong side and
must be repositioned. Review Step 1.
Assembly Step 3
Fasten T-rail to Opener
PROCEDURE: Place the opener on packing
material to protect the cover. For convenience,
place a support under the cable pulley bracket.
Remove the (2) 5/16"-18x1/2" washered screws
mounted in the top of the opener. Align holes in
back section of T-rail with holes in opener. Fasten
the rail with the (2) washered screws previously
removed and tighten securely.
CAUTION: USE ONLY THESE SCREWS! Use of
any other screws will cause serious damage to
door opener.
Insert a 5/16"-18x7/8" hex screw into trolley stop
hole in T-rail as shown. Tighten securely with a
5/16" lock washer and nut.
USE ONLY THOSE SCREWS MOUNTED
IN TOP OF OPENER. FAILURE TO DO SO
WILL CAUSE SERIOUS DAMAGE TO
OPENER.
Washered Screw
5/16"-18x1/2"
USE ONLY THIS
TYPE AND SIZE
Temporary Stop
Screwdriver
Trolley
Threaded
Shaft
Lock Washer
5/16"
Outer Nut
5/16"
Inner Nut
5/16"
Trolley
Trolley
Hex Screw
5/16"-18x7/8"
13mm Socket Wrench
13mm Socket Wrench
Hex Screw
5/16"-18x7/8"
Trolley
Stop Hole
T-rail
(Back Section)
Lock Washer
5/16"
Nut
5/16"-18
Washered Screw
5/16"-18x1/2"
USE ONLY THIS
TYPE AND SIZE
SCREW
Assembly Step 4
Install Chain/Cable and Attach Sprocket Cover
9
Detach cable loop from carton and fasten to flat end
of trolley with a master link from coin envelope.
MASTER LINK PROCEDURE: Push pins of
master link bar through cable loop and hole in front
end of trolley. (See Figure A.) Push cap over pins
and into notches. Slide clip-on spring over cap and
into notches until both pins are securely locked.
Caution: Keep the chain and cable taut during
installation to help prevent kinking.
With trolley against screwdriver, dispense cable
around pulley. Proceed back around opener
sprocket as shown in Figure B (be sure sprocket
teeth engage chain) and forward to trolley threaded
shaft. (See Figure C.)
Use second master link to connect chain to flat end
of shaft. Check to make sure the chain is not
twisted.
REMOVE THE SCREWDRIVER.
ATTACH SPROCKET COVER TO OPENER: Insert
back tab in opener slot. Squeeze cover slightly and
insert the front tab in the slot on mounting plate.
• Spin the inner nut and lock washer down the
threaded shaft, away from the trolley.
• To tighten the chain, turn outer nut in the direction
shown. As you turn the nut, keep the chain from
twisting.
• When the chain is approximately 13mm above the
base of the T-rail at its midpoint, re-tighten the
inner nut to secure the adjustment.
Sprocket noise can result if chain is either too loose
or too tight.
When installation is complete, you may notice some
chain droop with the door closed. This is normal. If
the chain returns to the position shown when the
door is open, do not re-adjust the chain.
Cable
Pulley
Cable
Loop
Master
Link Bar
Master Link
Clip-On Spring
Trolley
T-rail
Pin
Pin Notch
Chain
Flat End
of Trolley
Threaded Shaft
Master
Link Cap
Master
Link Cap
Master Link
Clip-On Spring
Install Chain & Cable
In This Direction
Flat End
A
C
CAUTION: DO NOT REMOVE THE CHAIN/CABLE
FROM THE DISPENSER CARTON.
ASSEMBLY OF YOUR GARAGE DOOR OPENER IS NOW COMPLETE.
TIGHTEN CHAIN/CABLE
Sprocket
Cover
Front Tab Slot
Mounting
Back Tab Slot
Top of Opener
Plate
To Tighten Outer Nut
Trolley
B
Outer Nut
Base of T-rail
Chain
Install Chain & Cable
In This Direction
Lock
Washer
Inner Nut
To Tighten
Inner Nut
13mm
Opener
Sprocket
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