Chamberlain 3595S User Manual

GARAGE DOOR OPENER

Model 3595S 3/4 HP

For Residential Use

Install on Sectional Doors ONLY

THIS OPERATOR IS INTENDED FOR USE ONLY WITH I-BEAM RAILS.

The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196

www.liftmaster.com

Owner’s Manual

■ Please read this manual and the enclosed safety materials carefully!

■ Fasten the manual near the garage door after installation.

■ The door WILL NOT CLOSE unless the Protector System

aligned.

■ Periodic checks of the opener are required to ensure safe operation.

■ The model number label is located under the light lens on the left side panel of your

opener.

is connected and properly

Introduction 2-5

Safety symbol and signal word review ....................... 2

Preparing your garage door ....................................... 3

Tools needed .............................................................. 3

Planning .................................................................... 4

Carton inventory ......................................................... 5

Hardware inventory .................................................... 5

Assembly 6-7

Attach the rail to the motor unit .................................. 6

Attach the chain spreader .......................................... 6

Attach chassis support bracket .................................. 6

Tighten the chain ........................................................ 7

Installation 7-19

Installation safety instructions .................................... 7

Determine the header bracket location ...................... 8

Install the header bracket ........................................... 9

Attach the rail to the header bracket ........................ 10

Position the opener .................................................. 10

Hang the opener ........................................................11

Install the door control .............................................. 12

Install the light .......................................................... 13

Attach the emergency release rope and handle ...... 13

Electrical requirements ............................................. 14

Install the Protector System® ............................... 15-17

Fasten the door bracket ........................................... 18

Connect the door arm to the trolley .......................... 19

Operation 23-26

Operation safety instructions .................................... 23

Using your garage door opener ............................... 23

Using the wall-mounted door control ........................ 24

Using the remote control .......................................... 25

Troubleshooting ........................................................ 25

The remote control batteries .................................... 25

To open the door manually ....................................... 26

Care of your garage door opener ............................. 26

Having a problem? .............................................. 26-27

Smart Control Panel™ messages ............................ 28

Programming 29-30

To add or reprogram a hand-held remote control .... 29

To erase all codes .................................................... 29

3-Button remotes ...................................................... 29

To add, reprogram or change

a Keyless Entry PIN ................................................. 30

Repair Parts 31-32

Rail assembly parts .................................................. 31

Installation parts ....................................................... 31

Motor unit assembly parts ........................................ 32

Accessories 33

Notes 34-35

Repair Parts and Service 36

Warranty 36

Adjustment 20-22

Adjust the UP and DOWN travel limits ..................... 20

Adjust the force ........................................................ 21

Test the safety reversal system ................................ 22

Test the Protector System® ...................................... 22

INTRODUCTION

Safety Symbol and Signal Word Review

This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.

When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the

Mechanical

Electrical

possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully.

When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully.

Preparing your garage door

Before you begin:

• Disable locks.

• Remove any ropes connected to garage door.

• Complete the following test to make sure your garage

door is balanced and is not sticking or binding:

1. Lift the door about halfway as shown. Release the door. If balanced, it should stay in place, supported entirely by its springs.

2. Raise and lower the door to see if there is any binding or sticking.

If your door binds, sticks, or is out of balance, call a trained door systems technician.

To prevent possible SERIOUS INJURY OR DEATH:

• ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may not reverse when required.

• NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware, all of which are under EXTREME tension.

• Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing and operating garage door opener to avoid entanglement.

To prevent damage to garage door and opener:

• ALWAYS disable locks BEFORE installing and operating the opener.

• ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage.

Stepladder

Carpenter’s Level (Optional)

Drill

Tape Measure

3/16", 5/16" and 5/32" Drill Bits

1/2" and 7/16" Sockets and Wrench

Tools needed

During assembly, installation and adjustment of the opener, instructions will call for hand tools as illustrated below.

Pencil

Hack Saw

Wire Cutters

Claw Hammer

Pliers

Screwdriver

Adjustable End Wrench

Safety Reversing Sensor

Support bracket & fastening hardware is required. See page 11.

— — — — — — — —

Header Wall

FINISHED CEILING

Torsion Spring

Extension Spring

Safety Reversing Sensor

Gap between floor and bottom of door must not exceed 1/4" (6 mm)

Access Door

Wallmounted Door Control

Horizontal and vertical reinforcement is needed for lightweight garage doors (fiberglass, steel, aluminum, door with glass panels, etc.). See page 18 for details.

Motor Unit

Slack in chain tension is normal when garage door is closed.

Vertical Centerline of Garage Door

Planning

Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener.

SECTIONAL DOOR INSTALLATION

Without a properly working safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

• The gap between the bottom of the garage door and the floor MUST NOT exceed 1/4" (6 mm). Otherwise, the safety reversal system may not work properly.

• The floor or the garage door MUST be repaired to eliminate the gap.

CEILING MOUNT ONL

Chassis Support Bracket

Chain Spreader

Extension Bracket (2)

Rail

Chain Pulley Bracket

Chain

Straight Door Arm Section

Curved Door Arm Section

Safety Labels

and

Literature

2 Conductor Bell Wire White & White/Red

Smart Control Panel™

Trolley

Header Bracket

The Protector System

(2) Safety Reversing Sensors (1 Sending Eye and 1 Receiving Eye) with 2-Conduction White & White/Black Bell Wire attached

Door Bracket

Safety Sensor Bracket (2)

Motor Unit With Light Lenses

Remote Control Transmitter Visor Clip

LOCK

L GI HT

SECURITY

3-Button Remote Control Model 373P (1)

Carton Inventory

Your garage door opener is packaged in two cartons which contain the motor unit and all parts illustrated below. Accessories will depend on the model purchased. If

anything is missing, carefully check the packing material. Parts may be stuck in the foam. Hardware for installation is also listed below.

INSTALLATION HARDWARE

Hex Bolt 5/16"-18x7/8" (4) Lag Screw 5/16"-9x1-5/8" (2) Lag Screw 5/16"-18x1-7/8" (2) Clevis Pin 5/16"x2-3/4" (1) Clevis Pin 5/16"x1-1/4" (1) Clevis Pin 5/16"x1" (1) Nut 5/16"-18 (4) Lock Washer 5/16" (4) Screw 6ABx1-1/4" (2) Screw 6-32x1" (2) Self-Threading Screw 1/4"-14x5/8" (2) Washered Bolt 5/16"-18x1/2" (2) Hex Bolt 1/4"-20x5/8" (4)

Hex Screws 8-32x1" (2) Screw #8-32x3/8" Insulated Staples (30) Ring Fastener (3) Drywall Anchors (2) Rail Grease Carriage Bolt 1/4"-20x1/2" (2) Wing Nut 1/4"-20 (2) Lock Nut 1/4"-20 Lag Screw 1/4x1-1/2" (4) Rope Handle

Washered Bolt 5/16"-18x1/2"

Lock Nut

ASSEMBLY STEP 1

Hex Screws 8-32x1"

Chain Spreader

Motor Unit Sprocket

Washers

Hex Bolts 1/4"-20x5/8" w/Lock Washers

Chassis Support Bracket

Washered Bolt 5/16"-18x1/2"

Screw #8-32x3/8"

Opener Back Flange

Opener Side Flange

6-Tooth Sprocket

Chain Spreader

Motor Unit Mounting Plate

8-Tooth Sprocket

Chain Spreader

Motor Unit Mounting Plate

Attach the Rail to the Motor Unit

To avoid installation difficulties, do not run the garage door opener until instructed to do so.

• Remove the bolt and lock nut from the top of the motor unit.

• Place rail onto the bolt mounted on the motor unit and align the back hole with the hole in the top of the unit.

• Fasten rail with the washered bolt and lock nut previously removed. Tighten securely. (Figure 1)

Remember to use only these bolts/fasteners! Any other bolts/fasteners will cause serious damage to the opener.

ASSEMBLY STEP 2

Attach the Chain Spreader

• Attach chain spreader to the motor unit with two screws (Figure 2).

• Guide the chain around the selected groove in the chain spreader, to engage either the 8-tooth sprocket or the 6-tooth sprocket (Figure 3).

NOTE: The 6-tooth sprocket is for use with Carriage

House Doors and the 8-tooth sprocket is for use with Regular Doors.

To avoid SERIOUS damage to opener, ONLY use bolts/ fasteners mounted in the top of the opener.

Figure 1

Figure 2

ASSEMBLY STEP 3

Attach the Chassis Support Bracket

• Position the rail support bracket on the unit.

• Attach the bracket to the rail with 1/4"-20x5/8" hex bolts

• Attach the bracket to the opener by inserting a

Proceed to Assembly Step 4.

Figure 3

and lock washers. Do not overtighten.

5/16"-18x1/2" washered screw through a hole in each side flange and a matching hole in the bracket. Complete the connection by inserting the #8-32x3/8" screw through the back flange and the hole in rail support (Figure 4).

To avoid possible SERIOUS INJURY to fingers from moving garage door opener:

• ALWAYS keep hand clear of sprocket while operating opener.

• Securely attach chain spreader BEFORE operating.

Figure 4

ASSEMBLY STEP 4

WARNING

WARNINGWARNING

Tighten the Chain

To Tighten Outer Nut

Outer Nut

Lock Washer

Inner Nut

• Spin the inner nut and lock washer down the threaded shaft, away from the trolley.

• To tighten the chain, turn outer nut in the direction shown. As you turn the nut, keep the chain from

twisting.

• When the chain is approximately 1/2" (13 mm) above

the base of the rail at its midpoint, re-tighten the inner nut to secure the adjustment.

Sprocket noise can result if chain is either too loose or too tight.

When installation is complete, you may notice some chain droop with the door closed. This is normal. If the chain returns to the position shown when the door is open, do not re-adjust the chain.

NOTE: During future maintenance, ALWAYS pull the emergency release handle to disconnect trolley before adjusting chain.

You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section.

Trolley

Chain

Base of Rail

To Tighten Inner Nut

1/2" (13 mm)

1/2" (1.27 cm)

INSTALLATION

IMPORTANT INSTALLATION INSTRUCTIONS

To reduce the risk of SEVERE INJURY or DEATH:

1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.

2. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH.

3. ALL repairs to cables, spring assemblies and other

4. Disable ALL locks and remove ALL ropes connected to

5. Install garage door opener 7 feet (2.13 m) or more

6. Mount emergency release handle 6 feet (1.83 m) above

7. NEVER connect garage door opener to power source

hardware MUST be made by a trained door systems technician BEFORE installing opener.

garage door BEFORE installing opener to avoid entanglement.

above floor.

floor.

until instructed to do so.

8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms.

9. Install wall-mounted garage door control:

• within sight of the garage door.

• out of reach of children at minimum height of 5 feet

(1.5 m).

• away from ALL moving parts of the door.

10. Place entrapment warning label on wall next to garage door control.

11. Place manual release/safety reverse test label in plain view on inside of garage door.

12. Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor.

INSTALLATION STEP 1

Header Wall

Highest Point of Travel

Door

2" (5 cm)

Track

Header Wall

Vertical Centerline of Garage Door

Level (optional)

2x4

Structural Supports

OPTIONAL CEILING MOUNT FOR HEADER BRACKET

Unfinished Ceiling

Determine the Header Bracket Location

To prevent possible SERIOUS INJURY or DEATH:

• Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might not reverse when required. DO NOT install header bracket over drywall.

• Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry.

• NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their hardware, all of which are under EXTREME tension.

• ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door might not reverse when required.

SECTIONAL DOOR ONLY

1. Close the door and mark the inside vertical centerline of the garage door.

2. Extend the line onto the header wall above the door.

You can fasten the header bracket within 4 feet

(1.22 m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling (see page 9) when clearance is minimal. (It may be mounted on the wall upside down if necessary, to gain approximately 1/2" [1 cm].)

If you need to install the header bracket on a 2x4

(on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports as shown here and on page 9.

3. Open your door to the highest point of travel as shown. Draw an inter secting horizontal line on the header wall 2" (5 cm) above the high point. This height will provide travel clearance for the top edge of the door.

Sectional door with curved track

INSTALLATION STEP 2

Lag Screws 5/16"-9x1-5/8"

Highest Point of Garage Door Travel

Vertical Centerline of Garage Door

Header Wall

Garage Door

CEILING MOUNT ONLY

Wall Mounting Holes

Optional Wall Mounting Holes

The nail hole is for positioning only. You must use lag screws to mount the header bracket.

T O

Door Spring

Header Bracket

2x4 Structural Support

Vertical Centerline of Garage Door

Horizontal Line

CEILING MOUNT ONLY

Ceiling Mounting Holes

The nail hole is for positioning only. You must use lag screws to mount the header bracket.

Lag Screws 5/16"-9x1-5/8"

Garage Door

Header Wall

– Finished Ceiling –

Header Bracket

6" (15 cm)

Maximum

Door Spring

Vertical Centerline of Garage Door

Install the Header Bracket

You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do

not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).

WALL HEADER BRACKET INSTALLATION

• Center the bracket on the vertical centerline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling).

• Mark the vertical set of bracket holes (do not use the holes designated for ceiling mount). Drill 3/16" pilot holes and fasten the bracket securely to a structural support with the hardware provided.

HARDWARE SHOWN ACTUAL SIZE

CEILING HEADER BRACKET INSTALLATION

• Extend the vertical centerline onto the ceiling as shown.

• Center the bracket on the vertical mark, no more than 6" (15 cm) from the wall. Make sure the arrow is pointing toward the wall. The bracket can be mounted flush against the ceiling when clearance is minimal.

• Mark the side holes. Drill 3/16" pilot holes and fasten bracket securely to a structural support with the hardware provided.

Lag Screw 5/16"-9 x 1-5/8"

INSTALLATION STEP 3

Rail

Door

2x4 is used to determine the correct mounting height from ceiling.

Attach the Rail to the Header Bracket

• Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way you’ll need

help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.

• Position the rail bracket against the header bracket.

• Align the bracket holes and join with a clevis pin as shown.

• Insert a ring fastener to secure.

Header Wall

Header Bracket

Chain Pulley Bracket

Clevis Pin 5/16"x2-3/4"

Chain Pulley Bracket

Header Bracket

Rail

Ring Fastener

HARDWARE SHOWN ACTUAL SIZE

Ring Fastener

Clevis Pin 5/16"x2-3/4"

INSTALLATION STEP 4

Position the Opener

SECTIONAL DOOR ONLY

A 2x4 laid flat is convenient for setting an ideal door-to-rail distance.

• Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough.

• Open the door all the way and place a 2x4 laid flat on the top section beneath the rail.

• If the top section or panel hits the trolley when you raise the door, pull down on the trolley release arm to disconnect inner and outer sections. Slide the outer trolley toward the motor unit. The trolley can remain disconnected until Installation Step 12 is completed.

Garage Door

Temporary Support

To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door.

ENGAGED

Trolley Release Arm

RELEASED

INSTALLATION STEP 5

Measure Distance

Lag Screws 5/16"-18x1-7/8"

Structural Supports

Bracket (Not Provided)

Lag Screws 5/16"-18x1-7/8"

(Not Provided) Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18

FINISHED CEILING

Hidden Support

Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18

Lag Screws 5/16"-18x1-7/8"

(Not Provided) Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18

FINISHED CEILING

Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18

Hang the Opener

Three representative installations are shown. Yours may be different. Hanging brackets should be angled (Figure 1) to provide rigid support. On finished ceilings (Figure 2 and Figure 3), attach a sturdy metal bracket to structural supports before installing the opener. This bracket and fastening hardware are not provided.

1. Measure the distance from each side of the motor unit to the structural support.

2. Cut both pieces of the hanging bracket to required lengths.

3. Drill 3/16" pilot holes in the structural supports.

4. Attach one end of each bracket to a support with 5/16"-18x1-7/8" lag screws.

5. Fasten the opener to the hanging brackets with 5/16"-18x7/8" hex bolts, lock washers and nuts.

6. Check to make sure the rail is centered over the door (or in line with the header bracket if the bracket is not centered above the door).

7. Remove the 2x4. Operate the door manually. If the door hits the rail, raise the header bracket.

8. Grease the top and underside of the rail surface where the trolley slides with rail grease.

NOTE: DO NOT connect power to opener at this time.

To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing any brackets into masonry.

Figure 1

Figure 2

HARDWARE SHOWN ACTUAL SIZE

Lag Screw 5/16"-18x1-7/8"

Hex Bolt 5/16"-18x7/8"

Nut 5/16"-18

Lock Washer 5/16"

Figure 3

+ 25 hidden pages

Chamberlain 3595S User Manual

TABLE OF CONTENTS

INTRODUCTION

Safety Symbol and Signal Word Review

Preparing your garage door

Tools needed

Planning

Carton Inventory

Attach the Rail to the Motor Unit

Attach the Chain Spreader

Attach the Chassis Support Bracket

Tighten the Chain

INSTALLATION

Determine the Header Bracket Location

Install the Header Bracket

Attach the Rail to the Header Bracket

Position the Opener

Hang the Opener