Chamberlain 3585S 3-4 HP User Manual

GARAGE DOOR OPENER

Model 3585S 3/4 HP

For Residential Use Only

The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196

www.liftmaster.com

Owner’s Manual

■ Please read this manual and the enclosed safety materials carefully!

■ Fasten the manual near the garage door after installation.

■ The door WILL NOT CLOSE unless the Protector System

■ Periodic checks of the opener are required to ensure safe operation.

■ The model number label is located under the light lens on the left side panel of your opener.

is connected and properly aligned.

Introduction 2-5

Safety symbol and signal word review . . . . . . . . . . . . . . . 2

Preparing your garage door . . . . . . . . . . . . . . . . . . . . . . . 3

Tools needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Carton inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Hardware inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Assembly 6-7

Attach the rail to the motor unit . . . . . . . . . . . . . . . . . . . . 6

Set the belt tension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Attach the belt cap retainer . . . . . . . . . . . . . . . . . . . . . . . 7

Installation 7-22

Installation safety instructions . . . . . . . . . . . . . . . . . . . . . 7

Determine the header bracket location . . . . . . . . . . . . . . 8

Install the header bracket. . . . . . . . . . . . . . . . . . . . . . . . . 9

Attach the rail to the header bracket . . . . . . . . . . . . . . . 10

Position the opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Hang the opener. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Install the door control . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Install the light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Attach the emergency release rope and handle . . . . . . 14

Electrical requirements. . . . . . . . . . . . . . . . . . . . . . . . . . 15

Install the Protector System® . . . . . . . . . . . . . . . . . . 16-18

Fasten the door bracket . . . . . . . . . . . . . . . . . . . . . . 19-20

Connect the door arm to the trolley . . . . . . . . . . . . . 21-22

Adjustment 23-25

Adjust the UP and DOWN travel limits. . . . . . . . . . . . . . 23

Adjust the force . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Test the safety reversal system . . . . . . . . . . . . . . . . . . . 25

Test the Protector System

. . . . . . . . . . . . . . . . . . . . . . 25

Operation 26-31

Operation safety instructions . . . . . . . . . . . . . . . . . . . . . 26

Using your garage door opener . . . . . . . . . . . . . . . . . . . 26

Using the wall-mounted door control . . . . . . . . . . . . . . . 27

Using the remote control . . . . . . . . . . . . . . . . . . . . . . . . 28

To open the door manually. . . . . . . . . . . . . . . . . . . . . . . 29

Care of your opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Having a problem? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Diagnostic chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Smart Control PanelTM messages . . . . . . . . . . . . . . . . . 32

Programming 33-34

To add or reprogram a hand-held remote control . . . . . 33

To erase all codes from motor unit memory. . . . . . . . . . 33

3-Button remotes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

To add, reprogram or change a Keyless Entry PIN . . . . 34

Repair Parts 35-36

Rail assembly parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installation parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Motor unit assembly parts . . . . . . . . . . . . . . . . . . . . . . . 36

Accessories 37

Notes 38-39

Repair Parts and Service 40

Warranty 40

INTRODUCTION

Safety Symbol and Signal Word Review

This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.

When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the possibility of

Mechanical

Electrical

serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully.

When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully.

Preparing your garage door

Before you begin:

• Disable locks.

• Remove any ropes connected to garage door.

• Complete the following test to make sure your garage

door is balanced and is not sticking or binding:

1. Lift the door about halfway as shown. Release the door. If balanced, it should stay in place, supported entirely by its springs.

2. Raise and lower the door to see if there is any binding or sticking.

If your door binds, sticks, or is out of balance, call a trained door systems technician.

To prevent possible SERIOUS INJURY OR DEATH:

• ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may not reverse when required.

• NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware, all of which are under EXTREME tension.

• Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing and operating garage door opener to avoid entanglement.

To prevent damage to garage door and opener:

• ALWAYS disable locks BEFORE installing and operating the opener.

• ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage.

Sectional Door

One-Piece Door

Carpenter's Level (optional)

Drill

Tools needed

During assembly, installation and adjustment of the opener, instructions will call for hand tools as illustrated below.

Tape Measure

3/16", 5/16" and 5/32" Drill Bits

Pencil

Hack Saw

Wire Cutters

Claw Hammer

Pliers

Stepladder

1/2" and 7/16" Sockets and Wrench

Screwdriver

Adjustable End Wrench

FINISHED CEILING

Support bracket & fastening hardware is required. See page 12.

Safety Reversing Sensor

Header Wall

Access Door

Safety Reversing Sensor

Gap between floor and bottom of door must not exceed 1/4" (6 mm)

Wallmounted Door Control

Motor Unit

Planning

Access Door

Safety Reversing Sensor

Gap between floor and bottom of door must not exceed 1/4" (6 mm).

Safety Reversing Sensor

Support bracket & fastening hardware is required. See page 12.

— — — — — — — —

Header Wall

FINISHED CEILING

Torsion Spring

Extension Spring

Safety Reversing Sensor

Gap between floor and bottom of door must not exceed 1/4" (6 mm)

Access Door

Wallmounted Door Control

Horizontal and vertical reinforcement is needed for lightweight garage doors (fiberglass, steel, aluminum, door with glass panels, etc.). See page 19 for details.

Motor Unit

Vertical Centerline of Door

Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener.

ONE-PIECE DOOR WITHOUT TRACK

ONE-PIECE DOOR WITH TRACK

Carton Inventory

Remote Control Visor Clip

Your garage door opener is packaged in two cartons which contain the motor unit and all parts illustrated below. Accessories will depend on the model purchased.

IGH

LCD Motion Detecting

Smart Control Panel

Door Control Console

2-Conductor Bell Wire White & White/Red

SECURITY✚

3-Button Remote Control Model 373P (1)

Motor Unit w/Light Lenses

If anything is missing, carefully check the packing material. Parts may be stuck in the foam. Hardware for installation is also listed below.

Belt Cap Retainer

Remote Control Transmitter Visor Clip

Styrofoam

Belt

One-Piece Rail

T O

Door Bracket

Belt Pulley Bracket

Safety Sensor Bracket (2)

INSTALLATION HARDWARE

Hex Bolt 5/16"-18x7/8" (4) Hex Screw #8 x 3/8" (2) Lag Screw 5/16"-9x1-5/8" (2) Lag Screw 5/16"-18x1-7/8" (2) Clevis Pin 5/16"x2-3/4" (1) Clevis Pin 5/16"x1-1/4" (1) Clevis Pin 5/16"x1" (1) Nut 5/16"-18 (4) Lock Washer 5/16" (4) Screw 6ABx1-1/4" (2)

Trolley

Header Bracket

The Protector System (2) Safety Reversing Sensors

(1 Sending Eye and 1 Receiving Eye) with 2-Conductor White & White/Black Bell Wire attached

Self-Threading Screw 1/4"-14x5/8" (2) Screw 6-32x1" (2) Insulated Staples (30) Ring Fastener (3) Drywall Anchors (2) Rope Handle Rail Grease Carriage Bolt 1/4"-20x1/2" (2) Wing Nut 1/4”-20 (2)

Safety Labels and Literature

Curved Door Arm Section

Straight Door Arm Section

ASSEMBLY STEP 1

Trolley Threaded Shaft

Spring/Trolley Nut

Nut Ring

Trolley Threaded Shaft

Nut Ring Slots

Square End

Nut Ring Trolley

Nut Ring

Trolley

1" (2.5 cm) 1-1/4" (3.18 cm)

BEFORE AFTER RELEASE

Attach the Rail to the Motor Unit

To avoid installation difficulties, do not run the garage door opener until instructed to do so.

• Remove the bolt and lock nut from the top of the motor unit.

• Place rail onto the bolt mounted on the motor unit and align the back hole with the hole in the top of the unit.

• Fasten rail with the washered bolt and lock nut previously removed. Tighten securely. Remember to

use only these bolts/fasteners! Any other bolts/ fasteners will cause serious damage to the opener.

• Cut tape from rail, belt and styrofoam.

• REMOVE STYROFOAM.

• Position belt over the motor unit sprocket.

To avoid SERIOUS damage to opener, ONLY use bolts/ fasteners mounted in top of motor unit.

Washered Bolt

Lock Nut

Rail Hole

Motor unit Sprocket

5/16"-18x1/2"

Styrofoam

ASSEMBLY STEP 2

Set the Belt Tension

• By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley (Figure 1). Do not use any tools.

• Insert a screwdriver tip into one of the nut ring slots and brace it firmly against the trolley (Figure 2).

• Place a 7/16" open end wrench on the square end. Rotate about 1/4 turn until the spring releases and snaps the nut ring against the trolley (Figure 3).

This extends the spring for optimum belt tension.

Figure 1

Figure 2Figure 3

WARNING

WARNINGWARNING

ASSEMBLY STEP 3

Hex Screw #8x3/8"

Motor Unit Sprocket

Mounting Plate

Hex Screws 8x3/8"

Belt Cap Retainer

Attach the Belt Cap Retainer

• Position the belt cap retainer over the motor unit

sprocket so the two holes in cap align with the two holes in mounting plate. Attach with 8x3/8" hex screws provided.

You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section.

HARDWARE SHOWN

ACTUAL SIZE

To avoid possible SERIOUS INJURY to fingers from moving garage door opener:

• ALWAYS keep hand clear of sprocket while operating opener.

• Securely attach sprocket cover BEFORE operating.

INSTALLATION

IMPORTANT INSTALLATION INSTRUCTIONS

To reduce the risk of SEVERE INJURY or DEATH:

1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND

INSTRUCTIONS.

2. Install garage door opener ONLY on properly balanced and

lubricated garage door. An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH.

3. ALL repairs to cables, spring assemblies and other

hardware MUST be made by a trained door systems technician BEFORE installing opener.

4. Disable ALL locks and remove ALL ropes connected to

garage door BEFORE installing opener to avoid entanglement.

5. Install garage door opener 7 feet (2.13 m) or more

above floor.

6. Mount emergency release handle 6 feet (1.83 m)

above floor.

7. NEVER connect garage door opener to power source until

instructed to do so.

8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms.

9. Install wall-mounted garage door control:

• within sight of the garage door.

• out of reach of children at minimum height of 5 feet

(1.5 m).

• away from ALL moving parts of the door.

10. Place entrapment warning label on wall next to garage door control.

11. Place manual release/safety reverse test label in plain view on inside of garage door.

12. Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor.

INSTALLATION STEP 1

Header Wall

Sectional door with curved track

Highest Point of Travel

Door

2" (5 cm)

One-piece door with horizontal track

Door

Track

Header Wall

Highest Point of Travel

2" (5 cm)

Track

Door

Jamb Hardware

One-piece door without track: jamb hardware

8" (20 cm)

Highest Point of Travel

Door

Pivot

8" (20 cm)

One-piece door without track: pivot hardware

Highest Point of Travel

Header Wall

Determine the Header Bracket Location

To prevent possible SERIOUS INJURY or DEATH:

• Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might not reverse when required. DO NOT install header bracket over drywall.

• Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry.

• NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their hardware, ALL of which are under EXTREME tension.

• ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door might not reverse when required.

Installation procedures vary according to garage door types. Follow the instructions which apply to your door.

1. Close the door and mark the inside vertical centerline of the garage door.

2. Extend the line onto the header wall above the door.

You can fasten the header bracket within 4' (1.22 m) of

the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling (see page 9) when clearance is minimal. (It may be mounted on the wall upside down if necessary, to gain approximately 1/2" (1 cm)).

If you need to install the header bracket on a 2x4 (on wall

or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports as shown here and on page 9.

3. Open your door to the highest point of travel as shown. Draw an inter secting horizontal line on the header wall above the high point:

• 2" (5 cm) above the high point for sectional door and

one-piece door with track.

• 8" (20 cm) above the high point for one-piece door

without track.

This height will provide travel clearance for the top edge of

the door.

NOTE: If the total number of inches exceeds the height

available in your garage, use the maximum height possible, or refer to page 9 for ceiling installation.

Header Wall

Unfinished Ceiling

Vertical Centerline of Garage Door

Level (optional)

2x4

OPTIONAL CEILING MOUNT FOR HEADER BRACKET

Structural Supports

Lag Screws 5/16"-9x1-5/8"

Highest Point of Garage Door Travel

Vertical Centerline of Garage Door

Header Wall

Garage Door

CEILING MOUNT ONLY

Wall Mounting Holes

Optional Wall Mounting Holes

The nail hole is for positioning only. You must use lag screws to mount the header bracket.

T O

Door Spring

Header Bracket

2x4 Structural Support

Vertical Centerline of Garage Door

Horizontal Line

CEILING MOUNT ONLY

Ceiling Mounting Holes

The nail hole is for positioning only. You must use lag screws to mount the header bracket.

Lag Screws 5/16"-9x1-5/8"

Garage Door

Vertical Centerline of Garage Door

Header Wall

– Finished Ceiling –

Header

Bracket

6" (15 cm) Maximum

Vertical Centerline of Garage Door

Door Spring

INSTALLATION STEP 2

Install the Header Bracket

You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do

not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).

WALL HEADER BRACKET INSTALLATION

• Center the bracket on the vertical centerline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling).

• Mark the vertical set of bracket holes (do not use the holes designated for ceiling mount). Drill 3/16" pilot holes and fasten the bracket securely to a structural support with the hardware provided.

HARDWARE SHOWN ACTUAL SIZE

CEILING HEADER BRACKET INSTALLATION

• Extend the vertical centerline onto the ceiling as shown.

• Center the bracket on the vertical mark, no more than 6" (15 cm) from the wall. Make sure the arrow is pointing toward the wall. The bracket can be mounted flush against the ceiling when clearance is minimal.

• Mark the side holes. Drill 3/16" pilot holes and fasten bracket securely to a structural support with the hardware provided.

Lag Screw 5/16"-9x1-5/8"

Header Wall

Header Bracket

Belt Pulley Bracket

INSTALLATION STEP 3

Attach the Rail to the Header Bracket

• Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way you’ll need

help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.

• Position the rail bracket against the header bracket.

• Align the bracket holes and join with a clevis pin as shown.

• Insert a ring fastener to secure.

Ring

Header Bracket

Fastener

Garage Door

Clevis Pin 5/16"x2-3/4"

Belt Pulley Bracket

Rail

Temporary Support

HARDWARE SHOWN ACTUAL SIZE

Clevis Pin 5/16"x2-3/4"

Ring Fastener

INSTALLATION STEP 4

Rail

Door

2x4 is used to determine the correct mounting height from ceiling.

Top of Motor Unit

Header Bracket

Top of Door

2x4 is used to determine the correct mounting height from ceiling.

Position the Opener

Follow instructions which apply to your door type as illustrated.

SECTIONAL DOOR OR ONE-PIECE DOOR WITH TRACK

A 2x4 laid flat is convenient for setting an ideal door-to-rail distance.

• Remove foam packaging.

• Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough.

• Open the door all the way and place a 2x4 laid flat on the top section beneath the rail.

• If the top section or panel hits the trolley when you raise the door, pull down on the trolley release arm to disconnect inner and outer sections. Slide the outer trolley toward the motor unit. The trolley can remain disconnected until Installation Step 12 is completed.

To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door.

Trolley Release Arm

ENGAGED

RELEASED

ONE-PIECE DOOR WITHOUT TRACK

A 2x4 on its side is convenient for setting an ideal door-to-rail distance.

• Remove foam packaging.

• Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough.

• Open the door all the way and place a 2x4 on its side on the top section of the door beneath the rail.

• The top of the door should be level with the top of the motor unit. Do not position the opener more than 4" (10 cm) above this point.

INSTALLATION STEP 5

Bracket (Not Provided)

Lag Screws 5/16"-18x1-7/8"

(Not Provided) Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18

FINISHED CEILING

Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18

Lag Screws 5/16"-18x1-7/8"

(Not Provided) Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18

FINISHED CEILING

Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18

Measure Distance

Structural Supports

Lag Screws 5/16"-18x1-7/8"

Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18

Hidden Support

Hang the Opener

Three representative installations are shown. Yours may be different. Hanging brackets should be angled (Figure 1) to provide rigid support. On finished ceilings (Figure 2 and Figure 3), attach a sturdy metal bracket to structural supports before installing the opener. This bracket and fastening hardware are not provided.

1. Measure the distance from each side of the motor unit to the structural support.

2. Cut both pieces of the hanging bracket to required lengths.

3. Drill 3/16" pilot holes in the structural supports.

4. Attach one end of each bracket to a support with 5/16"-18x1-7/8" lag screws.

5. Fasten the opener to the hanging brackets with 5/16"-18x7/8" hex bolts, lock washers and nuts.

6. Check to make sure the rail is centered over the door (or in line with the header bracket if the bracket is not centered above the door).

7. Remove the 2x4. Operate the door manually. If the door hits the rail, raise the header bracket.

8. Grease the top and underside of the rail surface where the trolley slides with rail grease.

NOTE: DO NOT connect power to opener at this time.

To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing any brackets into masonry.

Figure 1

Figure 2

HARDWARE SHOWN ACTUAL SIZE

Lag Screw 5/16"-18x1-7/8"

Hex Bolt 5/16"-18x7/8"

Nut 5/16"-18

Figure 3

Lock Washer 5/16"

+ 28 hidden pages

Chamberlain 3585S 3-4 HP User Manual

Owner’s Manual

TABLE OF CONTENTS

INTRODUCTION

Safety Symbol and Signal Word Review

Preparing your garage door

Planning

Carton Inventory

INSTALLATION HARDWARE

INSTALLATION