Chamberlain 3575S User Manual
®
GARAGE DOOR OPENER
Model 3575S
For Residential Use Only
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
www.liftmaster.com
Owner’s Manual
■ Please read this manual and the enclosed safety materials carefully!
■ Fasten the manual near the garage door after installation.
■ The door WILL NOT CLOSE unless the Protector System
aligned.
■ Periodic checks of the opener are required to ensure safe operation.
■ The model number label is located on the left panel of your opener.
®
is connected and properly
TABLE OF CONTENTS
Introduction 2-5
Safety symbol and signal word review . . . . . . . . . . . . . . . 2
Preparing your garage door . . . . . . . . . . . . . . . . . . . . . . . 3
Tools needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Carton inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hardware inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Assembly 6-7
Attach the rail to the motor unit . . . . . . . . . . . . . . . . . . . . 6
Attach the chain to the sprocket. . . . . . . . . . . . . . . . . . . . 6
Tighten the chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation 7-22
Installation safety instructions . . . . . . . . . . . . . . . . . . . . . 7
Determine the header bracket location . . . . . . . . . . . . . . 8
Install the header bracket. . . . . . . . . . . . . . . . . . . . . . . . . 9
Attach the rail to the header bracket . . . . . . . . . . . . . . . 10
Position the opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Hang the opener. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Install the door control . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Install the light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Attach the emergency release rope and handle . . . . . . 14
Electrical requirements. . . . . . . . . . . . . . . . . . . . . . . . . . 15
Install the Protector System® . . . . . . . . . . . . . . . . . . . 16-18
Fasten the door bracket . . . . . . . . . . . . . . . . . . . . . . . 19-20
Connect the door arm to the trolley . . . . . . . . . . . . . . 21-22
Adjustment 23-25
Adjust the travel limits . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Adjust the force . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Test the safety reversal system . . . . . . . . . . . . . . . . . . . 25
Test the Protector System®. . . . . . . . . . . . . . . . . . . . . . . 25
Operation 26-32
Operation safety instructions . . . . . . . . . . . . . . . . . . . . . 26
Using your garage door opener . . . . . . . . . . . . . . . . . . . 26
Using the wall-mounted door control . . . . . . . . . . . . . . . 27
Using the remote control . . . . . . . . . . . . . . . . . . . . . . . . 28
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
To open the door manually. . . . . . . . . . . . . . . . . . . . . . . 28
Care of your garage door opener. . . . . . . . . . . . . . . . . . 29
Having a problem? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Diagnostic chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Smart Control Panel
™ messages . . . . . . . . . . . . . . . . . . 32
Programming 33-34
To add or reprogram a hand-held remote control . . . . . 33
To erase all codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3-Button remotes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
To add, reprogram or change
a Keyless Entry PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Repair Parts 35-36
Rail assembly parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installation parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Motor unit assembly parts . . . . . . . . . . . . . . . . . . . . . . . 36
Accessories 37
Notes 38-39
Repair Parts and Service 40
Warranty 40
INTRODUCTION
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is installed, operated,
maintained and tested in strict accordance with the instructions and warnings contained in this manual.
When you see these Safety Symbols and Signal Words on
the following pages, they will alert you to the possibility of
Mechanical
Electrical
serious injury or death if you do not comply with the
warnings that accompany them. The hazard may come
from something mechanical or from electric shock. Read
the warnings carefully.
When you see this Signal Word on the following pages, it
will alert you to the possibility of damage to your garage
door and/or the garage door opener if you do not comply
with the cautionary statements that accompany it. Read
them carefully.
2
Preparing your garage door
Before you begin:
• Disable locks.
• Remove any ropes connected to garage door.
• Complete the following test to make sure your garage
door is balanced and is not sticking or binding:
1. Lift the door about halfway as shown. Release the
door. If balanced, it should stay in place, supported
entirely by its springs.
2. Raise and lower the door to see if there is any
binding or sticking.
If your door binds, sticks, or is out of balance, call a
trained door systems technician.
To prevent possible SERIOUS INJURY or DEATH:
• ALWAYS call a trained door systems technician if garage
door binds, sticks or is out of balance. An unbalanced garage
door may not reverse when required.
• NEVER try to loosen, move or adjust garage door, door
springs, cables, pulleys, brackets or their hardware, ALL of
which are under EXTREME tension.
• Disable ALL locks and remove ALL ropes connected to
garage door BEFORE installing and operating garage door
opener to avoid entanglement.
To prevent damage to garage door and opener:
• ALWAYS disable locks BEFORE installing and operating the
opener.
• ONLY operate garage door opener at 120V, 60 Hz to avoid
malfunction and damage.
Sectional Door
One-Piece Door
Carpenter's
Level (Optional)
Drill
2
1
Tape Measure
3/16", 5/16" and
5/32" Drill Bits
Tools needed
During assembly, installation and adjustment of the
opener, instructions will call for hand tools as illustrated
below.
Pencil
Hack Saw
Wire Cutters
Claw Hammer
Pliers
Stepladder
1/2" and 3/8" Sockets
and Wrench
Screwdriver
Adjustable End Wrench
3
Planning
Access
Door
Safety
Reversing Sensor
Safety
Reversing Sensor
Slack in chain tension is normal when
garage door is closed.
Gap between floor
and bottom of door
must not exceed 1/4" (6 mm).
Safety Reversing Sensor
Support bracket &
fastening hardware
is required.
See page 12.
— — — — — — — —
Header Wall
FINISHED CEILING
Torsion
Spring
Extension
Spring
OR
Safety
Reversing
Sensor
Gap between floor
and bottom of door
must not exceed 1/4" (6 mm)
Access
Door
Wallmounted
Door
Control
Horizontal and vertical reinforcement
is needed for lightweight garage doors
(fiberglass, steel, aluminum, door with
glass panels, etc.). See page 19 for details.
Motor Unit
OR
One-Piece Door-Extension Spring
Header Wall
Door
Track
Slack in chain tension
is normal when
garage door is closed.
Vertical
Centerline
of Garage Door
Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to
your installation. Additional materials may be required. You may find it helpful to refer back to this page and the
accompanying illustrations as you proceed with the installation of your opener.
SECTIONAL DOOR INSTALLATION
ONE-PIECE DOOR WITHOUT TRACK
Slack in chain tension
is normal when
Safety
Reversing Sensor
Header
Wall
Gap between floor and bottom of
door must not exceed 1/4" (6 mm)
garage door is closed.
FINISHED CEILING
Support bracket
& fastening
hardware is required.
See page 12.
Wallmounted
Door
Control
Safety
Reversing Sensor
Access
Door
Motor Unit
ONE-PIECE DOOR WITH TRACK
4
Carton Inventory
Your garage door opener is packaged in two cartons
which contain the motor unit and all parts illustrated
below. Accessories will depend on the model purchased.
LOCK
L GI HT
Smart Control Panel™
Motor Unit with Light Lenses
CEILING MOUNT ONLY
UP
Header Bracket
SECURITY
3-Button Remote Control
Model 373P (1)
®
:
If anything is missing, carefully check the packing
material. Parts may be stuck in the foam. Hardware for
installation is also listed below.
Chain Spreader
Remote Control
Transmitter Visor Clip
2 Conductor Bell Wire
White & White/Red
One-Piece rail
Chain
Curved Door
Arm Section
Styrofoam
Chain
Pulley Bracket
Safety Sensor
Bracket (2)
INSTALLATION HARDWARE
Hex Bolt 5/16"-18x7/8" (4)
Lag Screw 5/16"-9x1-5/8" (2)
Lag Screw 5/16"-18x1-7/8" (2)
Clevis Pin 5/16"x2-3/4" (1)
Clevis Pin 5/16"x1-1/4" (1)
Clevis Pin 5/16"x1" (1)
Nut 5/16"-18 (4)
Lock Washer 5/16" (4)
Screw 6ABx1-1/4" (2)
Screw 6-32x1" (2)
Trolley
The Protector System
(2) Safety Reversing Sensors
(1 Sending Eye and 1 Receiving Eye)
with 2-Conductor White & White/Black
Bell Wire attached
®
Self-Threading Screw 1/4"-14x5/8" (2)
Insulated Staples (30)
Ring Fastener (3)
Drywall Anchors (2)
Rail Grease
Carriage Bolt 1/4"-20x1/2" (2)
Wing Nut 1/4"-20 (2)
Rope
Handle
Door Bracket
Safety Labels
and
Literature
Straight Door
Arm Section
5
Washered Bolt
5/16"-18x1/2"
Styrofoam
T-rail
Hole
Lock Nut
ASSEMBLY STEP 1
Chain
Spreader
Motor Unit
Sprocket
Hex Screws
8-32x7/16
Chain
Spreader
Motor Unit
Sprocket
Attach the T-Rail to the Motor Unit
To avoid installation difficulties, do not run the garage
door opener until instructed to do so.
• Remove the bolt and lock nut from the top of the motor
unit.
• Place rail onto the bolt mounted on the motor unit and
align the back hole with the hole in the top of the unit.
• Fasten rail with the washered bolt and lock nut
previously removed. Tighten securely. Remember to
use only these bolts/fasteners! Any other bolts/
fasteners will cause serious damage to the opener.
• Cut tape from T-rail, chain and styrofoam.
• REMOVE STYROFOAM.
ASSEMBLY STEP 2
Attach the Chain Spreader
• Attach chain spreader to the motor unit with two screws.
• Position chain over chain spreader and into the slot of
the spreader. Wrap chain around the sprocket. If
necessary, loosen the outer nut on the trolley to obtain
more chain slack.
To avoid SERIOUS damage to garage door opener, use ONLY
those bolts/fasteners mounted in the top of the opener.
To avoid possible SERIOUS INJURY to fingers from moving
garage door opener:
• ALWAYS keep hand clear of sprocket while operating opener.
• Securely attach chain spreader BEFORE operating.
6
ASSEMBLY STEP 3
WARNING
WARNING
WARNINGWARNING
Tighten the Chain
• Spin the inner nut and lock washer down the trolley
threaded shaft, away from the trolley.
• To tighten the chain, turn outer nut in the direction
shown (Figure 1).
• When the chain is approximately 1/2" (13 mm) above
the base of the rail at its midpoint, re-tighten the inner
nut to secure the adjustment.
Sprocket noise can result if chain is too loose.
When installation is complete, you may notice some chain
droop with the door closed. This is normal. If the chain
returns to the position shown in Figure 2 when the door is
open, do not re-adjust the chain.
NOTE: During future maintenance, ALWAYS pull the
emergency release handle to disconnect trolley before
adjusting chain. You may notice loosening of chain after
Adjustment Step 3 (Test the Safety Reversal System).
Check for proper tension and readjust chain if necessary.
Then repeat Adjustment Step 3.
You have now finished assembling your garage door
opener. Please read the following warnings before
proceeding to the installation section.
Figure 1
To Tighten Outer Nut
Trolley
Figure 2
Chain
Base of Rail
Outer Nut
Mid Length of Rail
Lock
Washer
1/2" (13 mm)
Inner Nut
To Tighten
Inner Nut
INSTALLATION
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND
INSTRUCTIONS.
2. Install garage door opener only on properly balanced and
lubricated garage door. An improperly balanced door may
not reverse when required and could result in SEVERE
INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other
hardware MUST be made by a trained door systems
technician BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected to
garage door BEFORE installing opener to avoid
entanglement.
5. Install garage door opener 7 feet (2.13 m) or more above
floor.
6. Mount emergency release handle 6 feet (1.83 m) above
floor.
7. NEVER connect garage door opener to power source until
instructed to do so.
8. NEVER wear watches, rings or loose clothing while
installing or servicing opener. They could be caught in
garage door or opener mechanisms.
9. Install wall-mounted garage door control:
• within sight of the garage door.
• out of reach of children at minimum height of 5 feet
(1.5 m).
• away from ALL moving parts of the door.
10. Place entrapment warning label on wall next to garage
door control.
11. Place manual release/safety reverse test label in plain view
on inside of garage door.
12. Upon completion of installation, test safety reversal
system. Door MUST reverse on contact with a
1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor.
7
INSTALLATION STEP 1
Header Wall
Sectional door with curved track
Highest Point
of Travel
Door
2" (5 cm)
One-piece door with horizontal track
Door
Track
Header Wall
Highest Point
of Travel
2" (5 cm)
Track
Header Wall
Vertical Centerline
of Garage Door
Level
(optional)
2x4
2x4
Structural
Supports
OPTIONAL
CEILING
MOUNT
FOR
HEADER
BRACKET
Unfinished
Ceiling
Door
Jamb
Hardware
One-piece door without track:
jamb hardware
8" (20 cm)
Highest
Point
of Travel
Door
Pivot
8" (20 cm)
One-piece door without track:
pivot hardware
Highest
Point
of Travel
Header Wall
Header Wall
Determine the Header Bracket Location
To prevent possible SERIOUS INJURY or DEATH:
• Header bracket MUST be RIGIDLY fastened to structural
support on header wall or ceiling, otherwise garage door
might not reverse when required. DO NOT install header
bracket over drywall.
• Concrete anchors MUST be used if mounting header bracket
or 2x4 into masonry.
• NEVER try to loosen, move or adjust garage door, springs,
cables, pulleys, brackets, or their hardware, ALL of which
are under EXTREME tension.
• ALWAYS call a trained door systems technician if garage
door binds, sticks or is out of balance. An unbalanced
garage door might not reverse when required.
Installation procedures vary according to garage door
types. Follow the instructions which apply to your door.
1. Close the door and mark the inside vertical centerline of
the garage door.
2. Extend the line onto the header wall above the door.
You can fasten the header bracket within 4 feet
(1.22 m) of the left or right of the door center only if
a torsion spring or center bearing plate is in the
way; or you can attach it to the ceiling (see page 9)
when clearance is minimal. (It may be mounted on
the wall upside down if necessary, to gain
approximately 1/2" (1 cm).
If you need to install the header bracket on a 2x4
(on wall or ceiling), use lag screws (not provided)
to securely fasten the 2x4 to structural supports as
shown here and on page 9.
3. Open your door to the highest point of travel as shown.
Draw an inter secting horizontal line on the header wall
above the high point:
• 2" (5 cm) above the high point for sectional door and
one-piece door with track.
• 8" (20 cm) above the high point for one-piece door
without track.
This height will provide travel clearance for the top edge
of the door.
NOTE: If the total number of inches exceeds the height
available in your garage, use the maximum height
possible, or refer to page 9 for ceiling installation.
8
INSTALLATION STEP 2
Lag Screws
5/16"-9x1-5/8"
Highest Point of
Garage Door Travel
Vertical
Centerline of
Garage Door
Header
Wall
Garage
Door
UP
CEILING MOUNT ONLY
Wall Mounting Holes
Optional
Wall Mounting Holes
The nail hole is for
positioning only.
You must use lag screws
to mount the header bracket.
UP
CEILING MOUN
T ONL
Y
Door Spring
Header
Bracket
2x4
Structural
Support
Vertical
Centerline of
Garage Door
Horizontal
Line
UP
CEILING MOUNT ONLY
Ceiling Mounting Holes
The nail hole is for
positioning only.
You must use lag screws
to mount the header bracket.
UP
Lag Screws
5/16"-9x1-5/8"
Garage Door
Vertical
Centerline
of Garage Door
Header Wall
– Finished Ceiling –
Header
Bracket
6" (15 cm)
Maximum
Vertical
Centerline
of Garage Door
Door
Spring
Install the Header Bracket
You can attach the header bracket either to the wall above
the garage door, or to the ceiling. Follow the instructions
which will work best for your particular requirements. Do
not install the header bracket over drywall. If installing
into masonry, use concrete anchors (not provided).
WALL HEADER BRACKET INSTALLATION
• Center the bracket on the vertical centerline with the
bottom edge of the bracket on the horizontal line as
shown (with the arrow pointing toward the ceiling).
• Mark the vertical set of bracket holes (do not use the
holes designated for ceiling mount). Drill 3/16" pilot
holes and fasten the bracket securely to a structural
support with the hardware provided.
HARDWARE SHOWN ACTUAL SIZE
CEILING HEADER BRACKET INSTALLATION
• Extend the vertical centerline onto the ceiling as shown.
• Center the bracket on the vertical mark, no more than
6" (15 cm) from the wall. Make sure the arrow is
pointing toward the wall. The bracket can be mounted
flush against the ceiling when clearance is minimal.
• Mark the side holes. Drill 3/16" pilot holes and fasten
bracket securely to a structural support with the
hardware provided.
Lag Screw
5/16"-9x1-5/8"
9
Header Wall
Header
Bracket
Chain
Pulley
Bracket
INSTALLATION STEP 3
Attach the Rail to the Header Bracket
• Position the opener on the garage floor below the
header bracket. Use packing material as a protective
base. NOTE: If the door spring is in the way you’ll need
help. Have someone hold the opener securely on a
temporary support to allow the rail to clear the spring.
• Position the rail bracket against the header bracket.
• Align the bracket holes and join with a clevis pin
as shown.
• Insert a ring fastener to secure.
Ring Fastener
Header Bracket
Garage
Door
Clevis Pin
5/16"x2-3/4"
HARDWARE SHOWN ACTUAL SIZE
Chain
Pulley
Bracket
T-Rail
Temporary
Support
Clevis Pin
5/16"x2-3/4"
Ring Fastener
10
INSTALLATION STEP 4
Rail
Door
2x4 is used to determine
the correct mounting height
from ceiling.
Top of Motor Unit
Header
Bracket
Top of Door
2x4 is used to determine
the correct mounting height
from ceiling.
Position the Opener
Follow instructions which apply to your door type as
illustrated.
SECTIONAL DOOR OR ONE-PIECE DOOR WITH
TRACK
A 2x4 laid flat is convenient for setting an ideal
door-to-rail distance.
• Remove foam packaging.
• Raise the opener onto a stepladder. You will need help
at this point if the ladder is not tall enough.
• Open the door all the way and place a 2x4 laid flat on
the top section beneath the rail.
• If the top section or panel hits the trolley when you raise
the door, pull down on the trolley release arm to
disconnect inner and outer sections. Slide the outer
trolley toward the motor unit. The trolley can remain
disconnected until Installation Step 12 is completed.
To prevent damage to garage door, rest garage door opener
rail on 2x4 placed on top section of door.
Trolley
Release Arm
ENGAGED
RELEASED
ONE-PIECE DOOR WITHOUT TRACK
A 2x4 on its side is convenient for setting an ideal door-torail distance.
• Remove foam packaging.
• Raise the opener onto a stepladder. You will need help
at this point if the ladder is not tall enough.
• Open the door all the way and place a 2x4 on its side
on the top section of the door beneath the rail.
• The top of the door should be level with the top of the
motor unit. Do not position the opener more than 4"
(10 cm) above this point.
11
INSTALLATION STEP 5
Hang the Opener
Three representative installations are shown. Yours may
be different. Hanging brackets should be angled (Figure 1)
to provide rigid support. On finished ceilings (Figure 2 and
Figure 3), attach a sturdy metal bracket to structural
supports before installing the opener. This bracket and
fastening hardware are not provided.
1. Measure the distance from each side of the motor unit
to the structural support.
2. Cut both pieces of the hanging bracket to required
lengths.
3. Drill 3/16" pilot holes in the structural supports.
4. Attach one end of each bracket to a support with
5/16"-18x1-7/8" lag screws.
5. Fasten the opener to the hanging brackets with
5/16"-18x7/8" hex bolts, lock washers and nuts.
6. Check to make sure the rail is centered over the door
(or in line with the header bracket if the bracket is not
centered above the door).
7. Remove the 2x4. Operate the door manually. If the door
hits the rail, raise the header bracket.
8. Grease the top and underside of the rail surface where
the trolley slides with rail grease.
NOTE: DO NOT connect power to opener at this time.
To avoid possible SERIOUS INJURY from a falling garage door
opener, fasten it SECURELY to structural supports of the
garage. Concrete anchors MUST be used if installing any
brackets into masonry.
Figure 1
Measure
Distance
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Structural
Supports
Lag Screws
5/16"-18x1-7/8"
Figure 2
Hidden
Support
Bracket
(Not Provided)
FINISHED CEILING
Lag Screws
5/16"-18x1-7/8"
HARDWARE SHOWN ACTUAL SIZE
Lag Screw 5/16"-18x1-7/8"
Hex Bolt
5/16"-18x7/8"
Nut 5/16"-18
Lock Washer 5/16"
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Figure 3
Lag Screws
5/16"-18x1-7/8"
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
FINISHED CEILING
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
12
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