Motor unit assembly parts . . . . . . . . . . . . . . . . . . . . . . . 34
Accessories 35
Repair Parts and Service Back Page
Warranty Back Page
INTRODUCTION
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained
and tested in strict accordance with the instructions and warnings contained in this manual.
When you see these Safety Symbols and Signal Words on
the following pages, they will alert you to the possibility
Mechanical
Electrical
of serious injury or death if you do not comply with the
warnings that accompany them. The hazard may come
from something mechanical or from electric shock. Read
the warnings carefully.
When you see this Signal Word on the following pages, it
will alert you to the possibility of damage to your garage
door and/or the garage door opener if you do not comply
with the cautionary statements that accompany it. Read
them carefully.
2
Page 3
Preparing your garage door
Before you begin:
• Disable locks.
• Remove any ropes connected to garage door.
• Complete the following test to make sure your garage
door is balanced and is not sticking or binding:
1. Lift the door about halfway as shown. Release the
door. If balanced, it should stay in place, supported
entirely by its springs.
2. Raise and lower the door to see if there is any
binding or sticking.
If your door binds, sticks, or is out of balance, call a
trained door systems technician.
To prevent possible SERIOUS INJURY or DEATH:
• ALWAYS call a trained door systems technician if
garage door binds, sticks or is out of balance. An
unbalanced garage door may NOT reverse when
required.
• NEVER try to loosen, move or adjust garage door,
door springs, cables, pulleys, brackets or their
hardware, ALL of which are under EXTREME tension.
• Disable ALL locks and remove ALL ropes connected
to garage door BEFORE installing and operating
garage door opener to avoid entanglement.
To prevent damage to garage door and opener:
• ALWAYS disable locks BEFORE installing and
operating the opener.
• ONLY operate garage door opener at 120V, 60 Hz to
avoid malfunction and damage.
Sectional Door
Stepladder
One-Piece Door
Carpenter’s
Level (optional)
Drill
2
1
Tape Measure
3/16", 5/16"
and 5/32" Drill Bits
1/2", 7/16" Sockets
and Wrench
Tools needed
During assembly, installation and adjustment of the opener,
instructions will call for hand tools as illustrated below.
Pencil
Wire Cutters
Pliers
Hack Saw
Claw Hammer
Screwdriver
Adjustable End Wrench
3
Page 4
Planning
— — — — — — — —
Identify the type and height of your garage door. Survey
your garage area to see if any of the conditions below
apply to your installation. Additional materials may be
required.
You may fi nd it helpful to refer back to this page and
the accompanying illustrations as you proceed with the
installation of your opener.
SECTIONAL DOOR INSTALLATION
Horizontal and vertical reinforcement
is needed for lightweight garage doors
(fi berglass, steel, aluminum, door with
glass panels, etc.). See page 19 for details.
Header Wall
Vertical Centerline
of Garage Door
Gap between fl oor and bottom of
Safety Reversing Sensor
door must not exceed 1/4" (6 mm).
ONE-PIECE DOOR WITHOUT TRACK
Slack in chain tension
is normal when garage
Header Wall
door is closed.
Wallmounted
Door
Control
Slack in chain tension
is normal when garage
door is closed.
Torsion Spring
Safety Reversing Sensor
FINISHED CEILING
Support bracket &
fastening hardware is
required. See page 11.
ONE-PIECE DOOR WITH TRACK
FINISHED CEILING
Support bracket &
fastening hardware is
required. See page 11.
Extension Spring
OR
Access Door
Slack in chain tension is normal
when garage door is closed.
Motor Unit
Wall-mounted
Door Control
Motor Unit
Safety Reversing
Sensor
Safety Reversing Sensor
Gap between fl oor and bottom of door
must not exceed 1/4" (6 mm)
Access
Door
4
Safety Reversing
Sensor
Access
Door
Safety Reversing Sensor
Gap between fl oor and bottom of
door must not exceed 1/4" (6 mm)
Page 5
Carton Inventory
Your garage door opener is packaged in two cartons which
contain the motor unit and all parts illustrated below.
Accessories will depend on the model purchased.
If anything is missing, carefully check the packing material.
Parts may be stuck in the foam. Hardware for installation is
also listed below.
To avoid installation diffi culties, do not run the garage
door opener until instructed to do so.
• Remove the two washered bolts mounted in top of
motor unit.
• Position rail at a 45˚ angle to opener so one hole in rail
and motor unit line up.
• Thread one of the washered bolts part way in.
Use only these bolts! Use of any other bolts will cause
serious damage to door opener.
• Align rail and styrofoam over sprocket. Cut tape from
rail, chain and styrofoam.
• REMOVE STYROFOAM.
ASSEMBLY STEP 2
Attach the Chain to the Sprocket and Install
the Sprocket Cover
• Position chain over the sprocket. If necessary, loosen
the outer nut on the trolley to obtain more chain slack.
• Insert the second washered bolt. CAUTION: Use only
the bolt previously removed from motor unit!
• Tighten both bolts securely through the rail into the
motor unit as shown.
• Install the sprocket cover: Insert the back tab in the
slot. Squeeze the cover slightly and insert the front tab
in the slot on the mounting plate.
To avoid SERIOUS damage to garage door opener,
use ONLY those bolts/fasteners mounted in the top of
the opener.
USE ONLY THIS
TYPE AND SIZE
BOLT
Washered Bolt
5/16"-18x12"
Styrofoam
Rail Hole
To avoid possible SERIOUS INJURY to fi ngers from
moving garage door opener:
• ALWAYS keep hand clear of sprocket while operating
opener.
• Securely attach sprocket cover BEFORE operating.
Washered Bolt
5/16"-18x12"
USE ONLY THIS
TYPE AND SIZE
BOLT
Sprocket
Front Tab Slot
Mounting Plate
6
Sprocket Cover
Back Tab Slot
Page 7
ASSEMBLY STEP 3
WARNING
WARNING
WARNING WARNING
Tighten the Chain
• Spin the inner nut and lock washer down the trolley
threaded shaft, away from the trolley.
• To tighten the chain, turn outer nut in the direction
shown (Figure 1).
• When the chain is approximately 1/2" (13 mm) above
the base of the rail at its midpoint, re-tighten the inner
nut to secure the adjustment.
Sprocket noise can result if chain is too loose.
When installation is complete, you may notice some chain
droop with the door closed. This is normal. If the chain
returns to the position shown in Figure 2 when the door is
open, do not re-adjust the chain.
NOTE: During future maintenance, ALWAYS pull the
emergency release handle to disconnect trolley before
adjusting chain. You may notice loosening of chain after
Adjustment Step 3 (Test the Safety Reversal System).
Check for proper tension and readjust chain if necessary.
Then repeat Adjustment Step 3.
You have now fi nished assembling your garage door
opener. Please read the following warnings before
proceeding to the installation section.
Figure 1
To Tighten Outer Nut
Trolley
Figure 2
Base of Rail
Chain
Outer Nut
Mid Length of Rail
Lock
Washer
Inner Nut
To Tighten Inner Nut
1/2" (13 mm)
INSTALLATION
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL INSTALLATION
WARNINGS AND INSTRUCTIONS.
2. Install garage door opener ONLY on properly
balanced and lubricated garage door. An improperly
balanced door may NOT reverse when required and
could result in SEVERE INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other
hardware MUST be made by a trained door systems
technician BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected
to garage door BEFORE installing opener to avoid
entanglement.
5. Install garage door opener 7 feet (2.1 m) or more
above fl oor.
6. Mount emergency release handle 6 feet (1.8 m)
above fl oor.
7. NEVER connect garage door opener to power source
until instructed to do so.
8. NEVER wear watches, rings or loose clothing while
installing or servicing opener. They could be caught
in garage door or opener mechanisms.
9. Install wall-mounted garage door control:
• within sight of the garage door.
• out of reach of children at minimum height
of 5 feet (1.5 m).
• away from ALL moving parts of the door.
10. Place entrapment warning label on wall next to
garage door control.
11. Place manual release/safety reverse test label in
plain view on inside of garage door.
12. Upon completion of installation, test safety reversal
system. Door MUST reverse on contact with a
1-1/2" (3.8 cm) high object (or a 2x4 laid fl at) on
the fl oor.
7
Page 8
INSTALLATION STEP 1
Determine the Header Bracket Location
To prevent possible SERIOUS INJURY or DEATH:
• Header bracket MUST be RIGIDLY fastened to
structural support on header wall or ceiling,
otherwise garage door might NOT reverse when
required. DO NOT install header bracket over drywall.
• Concrete anchors MUST be used if mounting header
bracket or 2x4 into masonry.
• NEVER try to loosen, move or adjust garage door,
springs, cables, pulleys, brackets, or their hardware,
ALL of which are under EXTREME tension.
• ALWAYS call a trained door systems technician if
garage door binds, sticks, or is out of balance. An
unbalanced garage door might NOT reverse when
required.
Installation procedures vary according to garage door
types. Follow the instructions which apply to your door.
1. Close the door and mark the inside vertical centerline
of the garage door.
2. Extend the line onto the header wall above the door.
You can fasten the header bracket within 4 feet
(1.22 m) of the left or right of the door center only if
a torsion spring or center bearing plate is in the way;
or you can attach it to the ceiling (see page 9) when
clearance is minimal. It may be mounted on the wall
upside down if necessary, to gain approximately 1/2"
(1 cm).
If you need to install the header bracket on a 2x4
(on wall or ceiling), use lag screws (not provided)
to securely fasten the 2x4 to structural supports as
shown here and on page 9.
3. Open your door to the highest point of travel as shown.
Draw an inter secting horizontal line on the header wall
above the high point:
• 2" (5 cm) above the high point for sectional door
and one-piece door with track.
• 8" (20 cm) above the high point for one-piece door
without track.
This height will provide travel clearance for the top
edge of the door.
NOTE: If the total number of inches exceeds the height
available in your garage, use the maximum height
possible, or refer to page 9 for ceiling installation.
Unfi nished Ceiling
Header Wall
Vertical Centerline
of Garage Door
Level
(optional)
Header Wall
2" (5 cm)
Track
Highest Point
of Travel
Door
Sectional door with
curved track
Header Wall
8" (20 cm)
Door
Jamb
Hardware
One-piece door without track:
jamb hardware
Highest
Point
of Travel
OPTIONAL
CEILING
MOUNT
FOR
2x4
Door
One-piece door with
horizontal track
Door
One-piece door without track:
pivot hardware
HEADER
BRACKET
2x4
Header Wall
2" (5 cm)
Highest Point
of Travel
Header Wall
8" (20 cm)
Structural
Supports
Track
Highest
Point
of Travel
Pivot
8
Page 9
INSTALLATION STEP 2
Install the Header Bracket
You can attach the header bracket either to the wall above
the garage door, or to the ceiling. Follow the instructions
which will work best for your particular requirements. Do
not install the header bracket over drywall. If installing
into masonry, use concrete anchors (not provided).
WALL HEADER BRACKET INSTALLATION
• Center the bracket on the vertical centerline with the
bottom edge of the bracket on the horizontal line as
shown (with the arrow pointing toward the ceiling).
• Mark the vertical set of bracket holes (do not use the
holes designated for ceiling mount). Drill 3/16" pilot
holes and fasten the bracket securely to a structural
support with the hardware provided.
HARDWARE SHOWN ACTUAL SIZE
Wall Mounting Holes
- Header Wall -
2x4
Structural
Support
Optional Wall
Mounting Holes
Header
Bracket
The nail hole is for
positioning only. You
must use lag screws
to mount the header
bracket.
Vertical Centerline
of Garage Door
Lag Screws
5/16"-9x1-5/8"
Door Spring
Lag Screw
5/16"-9x1-5/8"
CEILING HEADER BRACKET INSTALLATION
• Extend the vertical centerline onto the ceiling as shown.
• Center the bracket on the vertical mark, no more than 6"
(15 cm) from the wall. Make sure the arrow is pointing
toward the wall. The bracket can be mounted fl ush
against the ceiling when clearance is minimal.
• Mark the side holes. Drill 3/16" pilot holes and fasten
bracket securely to a structural support with the
hardware provided.
Ceiling Mounting Holes
Horizontal Line
Highest Point
of Garage
Door Travel
6" (15 cm)
Maximum
Door
Spring
- Garage Door -
Vertical Centerline
of Garage Door
- Finished Ceiling -
Vertical Centerline
of Garage Door
Header
Bracket
Lag Screws
5/16"-9x1-5/8"
Header Wall
The nail hole is for
positioning only. You
must use lag screws
to mount the header
bracket.
Garage Door
Vertical
Centerline
of Garage
Door
9
Page 10
INSTALLATION STEP 3
Attach the Rail to the Header Bracket
• Position the opener on the garage fl oor below the
header bracket. Use packing material as a protective
base. NOTE: If the door spring is in the way you’ll need
help. Have someone hold the opener securely on a
temporary support to allow the rail to clear the spring.
• Position the rail bracket against the header bracket.
• Align the bracket holes and join with a clevis pin
as shown.
• Insert a ring fastener to secure.
HARDWARE SHOWN ACTUAL SIZE
Ring Fastener
Header Wall
Header Bracket
Chain Pulley Bracket
Rail
Garage Door
Header
Bracket
Clevis Pin
5/16"x2-3/4"
Chain Pulley
Bracket
Ring
Fastener
Rail
Clevis Pin 5/16"x2-3/4"
INSTALLATION STEP 4
Position the Opener
Follow instructions which apply to your door type as
illustrated.
SECTIONAL DOOR OR ONE-PIECE DOOR
WITH TRACK
A 2x4 laid fl at is convenient for setting an ideal
door-to-rail distance.
• Remove foam packaging.
• Raise the opener onto a stepladder. You will need help
at this point if the ladder is not tall enough.
• Open the door all the way and place a 2x4 laid fl at on
the top section beneath the rail.
• If the top section or panel hits the trolley when you
raise the door, pull down on the trolley release arm to
disconnect inner and outer sections. Slide the outer
trolley toward the motor unit. The trolley can remain
disconnected until Installation Step 12 is completed.
Trolley
ENGAGEDRELEASED
ONE-PIECE DOOR WITHOUT TRACK
A 2x4 on its side is convenient for setting an ideal
door-to-rail distance.
• Remove foam packaging.
• Raise the opener onto a stepladder. You will need help
at this point if the ladder is not tall enough.
• Open the door all the way and place a 2x4 on its side on
the top section of the door beneath the rail.
• The top of the door should be level with the top of the
motor unit. Do not position the opener more than
4" (10 cm) above this point.
Release Arm
Temporary Support
To prevent damage to garage door, rest garage door
opener rail on 2x4 placed on top section of door.
Rail
Door
2x4 is used to determine
the correct mounting
height from ceiling.
Header Bracket
Top of Door
2x4 is used to determine
the correct mounting
height from ceiling.
10
Page 11
INSTALLATION STEP 5
Hang the Opener
Three representative installations are shown. Yours may
be different. Hanging brackets should be angled
(Figure 1) to provide rigid support. On fi nished ceilings
(Figure 2 and Figure 3), attach a sturdy metal bracket
to structural supports before installing the opener. This
bracket and fastening hardware are not provided.
1. Measure the distance from each side of the motor unit
to the structural support.
2. Cut both pieces of the hanging bracket to required
lengths.
3. Drill 3/16" pilot holes in the structural supports.
4. Attach one end of each bracket to a support with
5/16"-18x1-7/8" lag screws.
5. Fasten the opener to the hanging brackets with
5/16"-18x7/8" hex bolts, lock washers and nuts.
6. Check to make sure the rail is centered over the door
(or in line with the header bracket if the bracket is not
centered above the door).
7. Remove the 2x4. Operate the door manually. If the
door hits the rail, raise the header bracket.
NOTE: DO NOT connect power to opener at this time.
HARDWARE SHOWN ACTUAL SIZE
To avoid possible SERIOUS INJURY from a falling
garage door opener, fasten it securely to structural
supports of the garage. Concrete anchors MUST be
used if installing ANY brackets into masonry.
Figure 1
Measure
Distance
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Lag Screws
5/16"-18x1-7/8"
Figure 2
Hidden
Bracket
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Support
FINISHED CEILING
Lag Screws
5/16"-18x1-7/8"
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Structural
Supports
Nut 5/16"-18
Hex Bolt
5/16"-18x7/8"
Lag Screw
5/16"-18x1-7/8"
Nut 5/16"-18
Lock
Washer 5/16"
Figure 3
Lag Screws
5/16"-18x1-7/8"
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
11
FINISHED CEILING
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Page 12
KG
1
3
9
7
5
KG
1
3
9
7
5
INSTALLATION STEP 6
Install the Door Control
Locate door control within sight of door at a minimum
height of 5 feet (1.5 m) where small children cannot
reach, and away from moving parts of door and door
hardware. The installation surface must be smooth and
fl at. If installing into drywall (Figure 1), drill 5/32" holes
and use anchors provided. For pre-wired installations (as
in new home construction), it may be mounted to a single
gang box (Figure 2). NOTE: After installation, a green or
amber indicator light behind the cover will indicate proper
connection. If not lit, the Lock and Light features will not
function (reverse wires to correct).
1. Strip 7/16" (11 mm) of insulation from one end of bell
wire and connect to the two screw terminals on back of
door control by color: white wire to WHT and white/red
wire to the RED (Figure 3).
2. Remove cover by gently prying at the side of the
cover with a small fl at head screwdriver (Figure 4).
Fasten with 6ABx1-1/4" self-tapping screws (drywall
installation) or 6-32x1" machine screws (into gang
box) as follows:
• Drill and install bottom screw, allowing 1/8"(3 mm)
to protrude above wall surface.
• Position bottom of door control on screw head and
slide down to secure. Adjust screw for snug fi t.
• Install top screw with care to avoid cracking plastic
housing. DO NOT overtighten.
• Insert bottom tabs and snap on cover.
NOTE: The push bar may stick if the door control is not
mounted on a smooth surface. If a click is not heard
when pressing the push bar, loosen the two mounting
screws or relocate the door control to a smoother
surface.
3. (Standard installation only) Run bell wire up wall and
across ceiling to motor unit. Use insulated staples to
secure wire in several places. DO NOT pierce wire with
a staple, creating a short or open circuit.
4. Strip 7/16" (11 mm) of insulation from end of bell wire.
Connect bell wire to the quick-connect terminals as
follows: white to white and white/red to red (Figure 5).
NOTE: When connecting multiple door controls to the
opener, twist same color wires together. Insert wires
into quick-connect holes: white to white and white/red
to red.
5. Use tacks or staples to permanently attach entrapment
warning label to wall near door control, and manual
release/safety reverse test label in a prominent location
on inside of garage door.
NOTE: DO NOT connect power and operate opener at this
time. The trolley will travel to the full open position but will
not return to the close position until the sensor beam is
connected and properly aligned.
To prevent possible SERIOUS INJURY or DEATH from
electrocution:
• Be sure power is NOT connected BEFORE installing
door control.
• Connect ONLY to 24 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATH from a
closing garage door:
• Install door control within sight of garage door, out of
reach of children at a minimum height of 5 feet
(1.5 m), and away from ALL moving parts of door.
• NEVER permit children to operate or play with door
control push buttons or remote control transmitters.
• Activate door ONLY when it can be seen clearly, is
properly adjusted and there are no obstructions to
door travel.
• ALWAYS keep garage door in sight until completely
closed. NEVER permit anyone to cross path of closing
garage door.
HARDWARE SHOWN ACTUAL SIZE
Screw 6ABx1-1/4"
(Standard Installation)
Screw 6-32x1" (pre-wired)
Figure 1
To Replace
Insert Bottom
Tabs First
Figure 3
Figure 5
12
STANDARD
INSTALLATION
To Replace
Insert Bottom
Tabs First
MULTI-FUNCTION DOOR
CONTROL (BACK)
Top Mounting Hole
Terminal Screws
Bell Wire
Bottom Mounting Hole
Insulated Staples
Drywall Anchors
Figure 2
Figure 4
Door Control
Connections
Strip wire 7/16" (11 mm)
PRE-WIRED
INSTALLATION
REMOVE COVER
To release or
insert wire,
push in tab with
screwdriver tip
White
Red
7/16"
24 Volt
2-Conductor
Bell Wire in
Gang Box
Grey
Page 13
INSTALLATION STEP 7
Install the Light
• Press the release tabs on both sides of lens. Gently
rotate lens back and downward until the lens hinge is
in the fully open position. Do not remove the lens.
• Install up to a 100 watt maximum light bulb in each
socket. Light bulb size should be A19, standard
neck only. The light will turn ON and remain lit
for approximately 4-1/2 minutes when power is
connected. Then the lights will turn OFF.
• Reverse the procedure to close the lens.
• If the bulbs burn out prematurely due to vibration,
replace with a Garage Door Opener bulb.
• Use A19, standard neck garage door opener bulbs for
replacement.
NOTE: Use only standard light bulbs. The use of short
neck or speciality light bulbs may overheat the endpanel
or light socket.
INSTALLATION STEP 8
Attach the Emergency Release Rope and
Handle
• Thread one end of the rope through the hole in the top
of the red handle so “NOTICE” reads right side up as
shown. Secure with an overhand knot at least 1"
(2.5 cm) from the end of the rope to prevent slipping.
• Thread the other end of the rope through the hole in
the release arm of the outer trolley.
• Adjust rope length so the handle is 6 feet (1.83 m)
above the fl oor. Ensure that the rope and handle clear
the tops of all vehicles to avoid entanglement. Secure
with an overhand knot.
NOTE: If it is necessary to cut the rope, heat seal the cut
end with a match or lighter to prevent unraveling.
To prevent possible OVERHEATING of the endpanel or
light socket:
• DO NOT use short neck or specialty light bulbs.
• DO NOT use halogen bulbs. Use ONLY incandescent.
To prevent damage to the opener:
• DO NOT use bulbs larger than 100W.
• ONLY use A19 size bulbs.
100 Watt (Max)
Release Tab
100 Watt (Max)
Standard Light Bulb
Standard Light Bulb
Lens
Hinge
To prevent possible SERIOUS INJURY or DEATH from
a falling garage door:
• If possible, use emergency release handle to
disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced
door could result in an open door falling rapidly
and/or unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• NEVER use handle to pull door open or closed. If
rope knot becomes untied, you could fall.
Overhand Knot
NOTICE
Trolley Release Arm
Emergency
Release Handle
Trolley
Rope
13
Page 14
INSTALLATION STEP 9
Electrical Requirements
To avoid installation diffi culties, do not run the opener
at this time.
To reduce the risk of electric shock, your garage door
opener has a grounding type plug with a third grounding
pin. This plug will only fi t into a grounding type outlet.
If the plug doesn’t fi t into the outlet you have, contact a
qualifi ed electrician to install the proper outlet.
To prevent possible SERIOUS INJURY or DEATH from
electrocution or fi re:
• Be sure power is NOT connected to the opener, and
disconnect power to circuit BEFORE removing cover
to establish permanent wiring connection.
• Garage door installation and wiring MUST be in
compliance with ALL local electrical and building
codes.
• NEVER use an extension cord, 2-wire adapter, or
change plug in ANY way to make it fi t outlet. Be sure
the opener is grounded.
RIGHTWRONG
If permanent wiring is required by your local code, refer
to the following procedure.
To make a permanent connection through the 7/8" hole in
the top of the motor unit:
• Remove the motor unit cover screws and set the cover
aside.
• Remove the attached 3-prong cord.
• Connect the black (line) wire to the screw on the brass
terminal; the white (neutral) wire to the screw on
the silver terminal; and the ground wire to the green
ground screw. The opener must be grounded.
• Reinstall the cover.
To avoid installation diffi culties, do not run the opener
at this time.
PERMANENT WIRING
CONNECTION
Ground Tab
Green
Ground
Screw
Ground Wire
White Wire
White Wire
Black
Wire
Black
Wire
14
Page 15
INSTALLATION STEP 10
Install The Protector System
The safety reversing sensor must be connected and
aligned correctly before the garage door opener will
move in the down direction.
IMPORTANT INFORMATION ABOUT
THE SAFETY REVERSING SENSOR
When properly connected and aligned, the sensor will
detect an obstacle in the path of its electronic beam. The
sending eye (with an amber indicator light) transmits an
invisible light beam to the receiving eye (with a green
indicator light). If an obstruction breaks the light beam
while the door is closing, the door will stop and reverse
to full open position, and the opener lights will fl ash 10
times.
The units must be installed inside the garage so that the
sending and receiving eyes face each other across the
door, no more than 6" (15 cm) above the fl oor. Either can
be installed on the left or right of the door as long as the
sun never shines directly into the receiving eye lens.
The mounting brackets are designed to clip onto the track
of sectional garage doors without additional hardware.
®
Be sure power is NOT connected to the garage door
opener BEFORE installing the safety reversing sensor.
To prevent SERIOUS INJURY or DEATH from a
closing garage door:
• Correctly connect and align the safety reversing
sensor. This required safety device MUST NOT be
disabled.
• Install the safety reversing sensor so beam is NO
HIGHER than 6" (15 cm) above garage fl oor.
If it is necessary to mount the units on the wall, the
brackets must be securely fastened to a solid surface such
as the wall framing. Extension brackets (see Accessories)
are available if needed. If installing in masonry
construction, add a piece of wood at each location to
avoid drilling extra holes in masonry if repositioning is
necessary.
The invisible light beam path must be unobstructed. No
part of the garage door (or door tracks, springs, hinges,
rollers or other hardware) may interrupt the beam while
the door is closing.
Be sure power to the opener is disconnected. Install
and align the brackets so the sensors will face each other
across the garage door, with the beam no higher than 6"
(15 cm) above the fl oor. They may be installed in one of
three ways, as follows.
Garage door track installation (preferred) (Figure 1):
• Slip the curved arms over the rounded edge of each
door track, with the curved arms facing the door. Snap
into place against the side of the track. It should lie
fl ush, with the lip hugging the back edge of the track,
as shown in Figure 1.
If your door track will not support the bracket securely,
wall installation is recommended.
Wall installation (Figures 2 & 3):
• Place the bracket against the wall with curved arms
facing the door. Be sure there is enough clearance for
the sensor beam to be unobstructed.
• If additional depth is needed, an extension bracket
(see Accessories) or wood blocks can be used.
• Use bracket mounting holes as a template to locate
and drill (2) 3/16" diameter pilot holes on the wall at
each side of the door, no higher than 6" (15 cm) above
the fl oor.
• Attach brackets to wall with lag screws (not provided).
• If using extension brackets or wood blocks, adjust
right and left assemblies to the same distance out from
the mounting surface. Make sure all door hardware
obstructions are cleared.
Floor installation (Figure 4):
• Use wood blocks or extension brackets
(see Accessories) to elevate sensor brackets so the
lenses will be no higher than 6" (15 cm) above the
fl oor.
• Carefully measure and place right and left assemblies
at the same distance out from the wall. Be sure all door
hardware obstructions are cleared.
• Fasten to the fl oor with concrete anchors as shown.
HARDWARE SHOWN ACTUAL SIZE
Figure 1
Door
Track
Safety
Reversing
Sensor
Bracket
Figure 2
Figure 3
(Provided with
Extension Bracket)
DOOR TRACK MOUNT (RIGHT SIDE)
Lip
WALL MOUNT (RIGHT SIDE)
Fasten Wood Block to Wall with
Lag Screws (not provided)
WALL MOUNT (RIGHT SIDE)
Extension Bracket
(See Accessories)
Lens
Indicator
Light
Lens
Indicator
Light
Lag Screws
(not provided)
Lens
(Provided with
Extension Bracket)
Safety Reversing
Sensor Bracket
Indicator
Light
Safety
Reversing
Sensor
Bracket
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
Staples
16
Figure 4
FLOOR MOUNT (RIGHT SIDE)
Attach with
Concrete Anchors
(not provided)
Lens
Indicator
Light
Safety
Reversing
Sensor
Bracket
Page 17
MOUNTING AND WIRING THE
SAFETY REVERSING SENSORS
Mounting:
• Slide a 1/4"-20x1/2" carriage bolt head into the slot
on each sensor. Use wing nuts to fasten sensors
to brackets, with lenses pointing toward each other
across the door. Be sure the lens is not obstructed by a
bracket extension (Figure 5).
• Finger tighten the wing nuts.
Option A - Installation Without Pre-Wiring:
• Run the bell wire from both sensors to the garage
door opener. Attach the wire to the wall and ceiling
with the staples (Figure 6).
Option B - Pre-Wired Installation:
If your garage already has wires installed for the safety
reversing sensors, follow the instructions below:
• Cut the end of the safety reversing sensor wire, making
sure there is enough wire to reach the pre-installed
wires from the wall (Figure 7).
• Separate the safety reversing sensor wires and strip
7/16 inch (11 mm) of insulation from each end. Choose
two of the pre-installed wires and strip 7/16 inch
(11 mm) of insulation from each end. Make sure that
you choose the same color pre-installed wires for each
sensor (Figure 8).
• Connect the pre-installed wires to the sensor wires with
wire nuts making sure the colors correspond for each
sensor (Figure 9).
Figure 5
Carriage Bolt
1/4"-20x1/2"
Figure 6
Figure 7
Wing Nut
Lens
Figure 8
Safety Reversing
Sensor Wires
Figure 9
Safety Reversing
Sensor Wires
17
7/16"
(11mm)
7/16"
(11mm)
Pre-Installed Wires
Not Provided
Pre-installed wires
White
White/Black
Page 18
Connect to garage door opener:
• Strip 7/16" (11 mm) of insulation from each set of wires.
Separate white and white/black wires suffi ciently to
connect to the opener quick-connect terminals. Twist like
colored wires together. Insert wires into quick-connect
holes: white to white and white/black to grey (Figure 10).
Figure 10
Bell Wire
Safety Reversing Sensor
Finished
Ceiling
Safety Reversing Sensor
Invisible Light Beam
Protection Area
Connect Wire to
Quick-Connect Terminals
Bell Wire
ALIGNING THE SAFETY REVERSING SENSORS
• Plug in the opener. The indicator lights in both the
sending and receiving eyes will glow steadily if wiring
connections and alignment are correct.
The sending eye amber indicator light will glow regardless
of alignment or obstruction. If the green indicator light in
the receiving eye is off, dim, or fl ickering (and the invisible
light beam path is not obstructed), alignment is required.
• Loosen the sending eye wing nut and readjust, aiming
directly at the receiving eye. Lock in place.
• Loosen the receiving eye wing nut and adjust sensor
until it receives the sender’s beam. When the green
indicator light glows steadily, tighten the wing nut.
1. Strip wire 7/16" (11 mm)
2. Twist like colored
wires together
3. To insert or release
wire, push in tab with
screwdriver tip
Quick-Connect Terminals
7/16" (11 mm)
Red White Grey
TROUBLESHOOTING THE SAFETY
REVERSING SENSORS
1. If the sending eye indicator light does not glow steadily
after installation, check for:
• Electric power to the opener.
• A short in the white or white/black wires. These can
occur at staples, or at opener connections.
• Incorrect wiring between sensors and opener.
• A broken wire.
2. If the sending eye indicator light glows steadily but
the receiving eye indicator light doesn’t:
• Check alignment.
• Check for an open wire to the receiving eye.
3. If the receiving eye indicator light is dim, realign
either sensor.
NOTE: When the invisible beam path is obstructed or
misaligned while the door is closing, the door will reverse.
If the door is already open, it will not close. The opener
lights will blink 10 times. See page 15.
18
Page 19
INSTALLATION STEP 11
Fasten the Door Bracket
Follow instructions which apply to your door type as
illustrated below or on the following page.
A horizontal reinforcement brace should be long enough
to be secured to two or three vertical supports. A
vertical reinforcement brace should cover the height of
the top panel.
Figure 1 shows one piece of angle iron as the horizontal
brace. For the vertical brace, 2 pieces of angle iron are
used to create a U-shaped support. The best solution is to
check with your garage door manufacturer for an opener
installation door reinforcement kit.
NOTE: Many door reinforcement kits provide for direct
attachment of the clevis pin and door arm. In this case
you will not need the door bracket; proceed to Step 12.
SECTIONAL DOORS
1. Center the door bracket on the previously marked
vertical centerline used for the header bracket
installation. Note correct UP placement, as stamped
inside the bracket.
2. Position the top edge of the bracket 2"-4" (5-10 cm)
below the top edge of the door, OR directly below any
structural support across the top of the door.
3. Mark, drill holes and install as follows, depending on
your door’s construction:
Metal or light weight doors using a vertical angle iron
brace between the door panel support and the door
bracket:
• Drill 3/16" fastening holes. Secure the door bracket
using the two 1/4"-14x5/8" self-threading screws
(Figure 2A).
• Alternately, use two 5/16" bolts, lock washers and nuts
(not provided) (Figure 2B).
Metal, insulated or light weight factory reinforced
doors:
• Drill 3/16" fastening holes. Secure the door bracket
using the self-threading screws. (Figure 3)
Wood Doors:
• Use top and bottom or side to side door bracket holes.
Drill 5/16" holes through the door and secure bracket
with 5/16"x2" carriage bolts, lock washers and nuts
(not provided) (Figure 4).
NOTE: The 1/4"-14x5/8" self-threading screws are not
intended for use on wood doors.
HARDWARE SHOWN ACTUAL SIZE
Self-Threading Screw
1/4"-14x5/8"
Fiberglass, aluminum or lightweight steel garage
doors WILL REQUIRE reinforcement BEFORE
installation of door bracket. Contact your door
manufacturer for reinforcement kit.
Header
Bracket
Door
Bracket
Location
Vertical
Centerline
of Garage
Door
HORIZONTAL AND VERTICAL
REINFORCEMENT IS NEEDED
FOR LIGHTWEIGHT GARAGE
DOORS (FIBERGLASS,
ALUMINUM, STEEL, DOORS
WITH GLASS PANEL, ETC).
(NOT PROVIDED)
Figure 1
Vertical Reinforcement
Vertical Centerline
of Garage Door
Vertical Reinforcement
UP
Door
Bracket
Self-Threading
Screw 1/4"-14x5/8"
Figure 2A
Bolt
5/16"-18x2"
(Not
Provided)
Door
Bracket
Lock Washer 5/16"
Figure 2B
Inside Edge of
Door or
Reinforcement
Board
Vertical
Centerline
of Garage
Door
UP
Self-Threading
Screw
1/4"-14x5/8"
Bolt 5/16"-18"
(Not Provided)
Vertical
Centerline
of Garage
Door
Figure 3
Vertical
Centerline
of Garage Door
UP
Nut
5/16"-18
UP
Figure 4
19
Page 20
ONE-PIECE DOORS
Self-Threading Screw
1/4"-14x5/8"
Please read and comply with the warnings and
reinforcement instructions on the previous page. They
apply to one-piece doors also.
• Center the door bracket on the top of the door, in line
with the header bracket as shown. Mark either the left
and right, or the top and bottom holes.
• Metal Doors: Drill 3/16" pilot holes and fasten the
bracket with the 1/4"-14x5/8" self-threading screws
provided.
• Wood Doors: Drill 5/16" holes and use 5/16"x2"
carriage bolts, lock washers and nuts (not provided) or
5/16"x1-1/2" lag screws (not provided) depending on
your installation needs.
NOTE: The door bracket may be installed on the top edge
of the door if required for your installation. (Refer to the
dotted line optional placement drawing.)
HARDWARE SHOWN
ACTUAL SIZE
Header Wall
Header
Bracket
Door
Bracket
Optional
Placement
of Door
Bracket
Vertical
Centerline of
Garage Door
- Finished Ceiling -
2x4 Support
HORIZONTAL
AND VERTICAL
REINFORCEMENT
IS NEEDED FOR
LIGHTWEIGHT
GARAGE DOORS
(FIBERGLASS,
ALUMINUM, STEEL,
DOORS WITH GLASS
PANEL, ETC.). (NOT
PROVIDED)
For a door with no exposed framing,
or for the optional installation, use
lag screws 5/16"x1-1/2" (Not Provided)
to fasten door bracket.
Door
Bracket
Nut
5/16"-18
Door
Bracket
Self-Threading
Screw 1/4"-14x5/8"
Top of Door
(Inside Garage)
Top Edge
of Door
Optional
Placement
METAL DOOR
Lock Washer
5/16"
Top of Door
(Inside Garage)
Top Edge
of Door
Optional
Placement
Carriage Bolt
5/16"x2"
(Not Provided)
WOOD DOOR
20
Page 21
INSTALLATION STEP 12
Connect Door Arm to Trolley
Follow instructions which apply to your door type as
illustrated below and on the following page.
SECTIONAL DOORS ONLY
Make sure garage door is fully closed. Pull the emergency
release handle to disconnect the outer trolley from the
inner trolley. Slide the outer trolley back (away from the
door) about 2" (5 cm) as shown in Figures 1, 2 and 3.
Figure 1:
• Fasten straight door arm section to outer trolley with
the 5/16"x1" clevis pin. Secure the connection with a
ring fastener.
• Fasten curved section to the door bracket in the same
way, using the 5/16"x1-1/4" clevis pin.
IMPORTANT: The groove on the straight door arm MUST
face away from the curved door arm (Figure 4).
Figure 2:
• Bring arm sections together. Find two pairs of holes
that line up and join sections. Select holes as far apart
as possible to increase door arm rigidity.
Figure 3, Hole alignment alternative:
• If holes in curved arm are above holes in straight arm,
disconnect straight arm. Cut about 6" (15 cm) from the
solid end. Reconnect to trolley with cut end down as
shown.
• Bring arm sections together.
• Find two pairs of holes that line up and join with bolts,
lock washers and nuts.
Pull the emergency release handle toward the opener at
a 45° angle so that the trolley release arm is horizontal.
Proceed to Adjustment Step 1, page 23. Trolley will
re-engage automatically when opener is operated.
Figure 1
Figure 2
Figure 3
Outer Trolley
Nuts
5/16"-18
Door Bracket
Ring
Fastener
Door Bracket
Clevis Pin
5/16"x1-1/4"
Lock
Washers
5/16"
Inner Trolley
Curved
Door Arm
Bolts
5/16"-18x7/8"
Clevis Pin
5/16"x1"
Emergency
Release
Handle
Straight
Door Arm
HARDWARE SHOWN ACTUAL SIZE
Nut 5/16"-18
Clevis Pin
5/16"x1-1/4" (Door Bracket)
Clevis Pin
5/16"x1" (Trolley)
Ring Fastener
Lock Washer 5/16"
Hex Bolt
5/16"-18x7/8"
21
Figure 4
Straight
Door Arm
(Groove
facing out)
Lock
Washers
5/16"
Nuts
5/16"-18
Bolts
5/16"-18x7/8"
Cut this end
CORRECTINCORRECT
Straight
Curved
Door
Arm
Door Arm
Curved
Door
Arm
Page 22
ALL ONE-PIECE DOORS
1. Assemble the door arm, Figure 5:
IMPORTANT: The groove on the straight door arm MUST
face away from the curved door arm (Figure 5).
• Fasten the straight and curved door arm sections
together to the longest possible length (with a 2 or 3
hole overlap).
• With the door closed, connect the straight door arm
section to the door bracket with the 5/16"x1-1/4" clevis
pin.
• Secure with a ring fastener.
2. Adjustment procedures, Figure 6:
• On one-piece doors, before connecting the door arm
to the trolley, the travel limits must be adjusted. Limit
adjust ment screws are located on the left side panel
as shown on page 23. Follow adjustment procedures
below.
• Open door adjustment: decrease UP travel limit
- Turn the UP limit adjustment screw counterclockwise
4 turns.
- Press the Door Control push button. The trolley will
travel to the fully open position.
- Manually raise the door to the open position (parallel
to the fl oor), and lift the door arm to the trolley. The
arm should touch the trolley just in back of the door
arm connector hole. Refer to the fully open trolley/
door arm positions in the illustration. If the arm does
not extend far enough, adjust the limit further. One
full turn equals 2" (5 cm) of trolley travel.
• Closed door adjustment: decrease DOWN travel limit
- Turn the DOWN limit adjustment screw clockwise
4 complete turns.
- Press the Door Control push button. The trolley will
travel to the fully closed position.
Figure 6
Inner Trolley
Outer Trolley
Figure 5
CORRECTINCORRECT
Straight
Door Arm
(Groove
facing out)
Door
Bracket
Clevis Pin
5/16"x1-1/4"
Curved
Door
Arm
Ring
Fastener
Straight
Arm
Bolts
5/16"-18x7/8
Straight
Door Arm
Lock
Washers
5/16"
Curved
Door
Arm
Nuts
5/16"-18
Curved
Door Arm
- Manually close the door and lift the door arm to the
trolley. The arm should touch the trolley just ahead of
the door arm connector hole. Refer to the fully closed
trolley/door arm positions in the illustration. If the arm
is behind the connector hole, adjust the limit further.
One full turn equals 2" (5 cm) of trolley travel.
3. Connect the door arm to the trolley:
• Close the door and join the curved arm to the
connector hole in the trolley with the remaining clevis
pin. It may be necessary to lift the door slightly to
make the connection.
• Secure with a ring fastener.
• Run the opener through a complete travel cycle. If the
door has a slight "backward" slant in full open position
as shown in the illustration, decrease the UP limit until
the door is parallel to the fl oor.
NOTE: When setting the up limit on the following page, the
door should not have a "backward" slant when fully open
as illustrated below. A slight backward slant will cause
unnecessary bucking and/or jerking operation as the door
is being opened or closed from the fully open position.
Door Arm
Closed
Door
Door Arm
Connector Hole
Emergency
Release Handle
Inner Trolley
Open Door
Correct Angle
22
Outer Trolley
Door Arm
Door with
Backward Slant (Incorrect)
Page 23
ADJUSTMENT STEP 1
Adjust the UP and DOWN Travel Limits
Limit adjustment settings regulate the points at which the
door will stop when moving up or down.
To operate the opener, press the Door Control push bar.
Run the opener through a complete travel cycle.
• Does the door open and close completely?
• Does the door stay closed and not reverse
unintentionally when fully closed?
If your door passes both of these tests, no limit
adjustments are necessary unless the reversing test fails
(Adjustment Step 3, page 25).
Adjustment procedures are outlined below. Read the
procedures carefully before proceeding to Adjustment
Step 2. Use a screwdriver to make limit adjustments. Run
the opener through a complete travel cycle after each
adjustment.
NOTE: Repeated operation of the opener during
adjustment procedures may cause the motor to overheat
and shut off. Simply wait 15 minutes and try again. If
anything interferes with the door’s upward travel, it will
stop. If anything interferes with the door’s downward
travel (including binding or unbalanced doors), it will
reverse.
HOW AND WHEN TO ADJUST THE LIMITS
• If the door does not open completely but opens at
least fi ve feet (1.5 m):
Increase up travel. Turn the UP limit adjustment screw
clockwise. One turn equals 2" (5 cm) of travel.
NOTE: To prevent the trolley from hitting the cover
protection bolt, keep a minimum distance of 2-4"
(5 cm - 10 cm) between the trolley and the bolt.
• If door does not open at least 5 feet (1.5 m):
Adjust the UP (open) force as explained in Adjustment
Step 2.
• If the door does not close completely:
Increase down travel. Turn the down limit adjustment
screw counterclockwise. One turn equals 2" (5 cm) of
travel.
If door still will not close completely and the trolley
bumps into the pulley bracket, try lengthening the door
arm (page 21) and decreasing the down limit.
• If the opener reverses in fully closed position:
Decrease down travel. Turn the down limit adjustment
screw clockwise. One turn equals 2" (5 cm) of travel.
Without a properly installed safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
• Incorrect adjustment of garage door travel limits
will interfere with proper operation of safety reversal
system.
• If one control (force or travel limits) is adjusted, the
other control may also need adjustment.
• After ANY adjustments are made, the safety reversal
system MUST be tested. Door MUST reverse on
contact with 1-1/2" high (3.8 cm) object (or 2x4 laid
fl at) on fl oor.
To prevent damage to vehicles, be sure fully open
door provides adequate clearance.
Cover Bolt Protection
2-4"
(5-10 cm)
Left Side PanelLimit Adjustment Screws
ADJUSTMENT LABEL
• If the door reverses when closing and there is no
visible interference to travel cycle:
If the opener lights are fl ashing, the Safety Reversing
Sensors are either not installed, misaligned, or
obstructed. See Troubleshooting, page 18.
Test the door for binding: Pull the emergency release
handle. Manually open and close the door. If the
door is binding or unbalanced, call for a trained
door systems technician. If the door is balanced and
not binding, adjust the DOWN (close) force. See
Adjustment Step 2.
23
Page 24
ADJUSTMENT STEP 2
Adjust the Force
Force adjustment controls are located on the back panel
of the motor unit. Force adjustment settings regulate the
amount of power required to open and close the door.
If the forces are set too light, door travel may be
interrupted by nuisance reversals in the down direction
and stops in the up direction. Weather conditions can
affect the door movement, so occasional adjustment may
be needed.
The maximum force adjustment range is about 3/4 of a
complete turn. Do not force controls beyond that point.
Turn force adjustment controls with a screwdriver.
NOTE: If anything interferes with the door’s upward
travel, it will stop. If anything interferes with the door’s
downward travel (including binding or unbalanced doors),
it will reverse.
Without a properly installed safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
• Too much force on garage door will interfere with
proper operation of safety reversal system.
• NEVER increase force beyond minimum amount
required to close garage door.
• NEVER use force adjustments to compensate for a
binding or sticking garage door.
• If one control (force or travel limits) is adjusted, the
other control may also need adjustment.
• After ANY adjustments are made, the safety reversal
system MUST be tested. Door MUST reverse on
contact with 1-1/2" high (3.8 cm) object (or 2x4 laid
fl at) on fl oor.
HOW AND WHEN TO ADJUST THE FORCES
1. Test the DOWN (close) force
• Grasp the door bottom when the door is about halfway
through DOWN (close) travel. The door should reverse.
Reversal halfway through down travel does not
guarantee reversal on a 1-1/2" (3.8 cm) obstruction.
See Adjustment Step 3, page 25. If the door is hard
to hold or does not reverse, DECREASE the DOWN
(close) force by turning the control counterclockwise.
Make small adjustments until the door reverses
normally. After each adjustment, run the opener
through a complete cycle.
• If the door reverses during the down (close) cycle
and the opener lights are not fl ashing, INCREASE
DOWN (close) force by turning the control clockwise.
Make small adjustments until the door completes a
close cycle. After each adjustment, run the opener
through a complete travel cycle. DO NOT increase the
force beyond the minimum amount required to close
the door.
2. Test the UP (open) force
• Grasp the door bottom when the door is about halfway
through UP (open) travel. The door should stop. If the door is hard to hold or does not stop, DECREASE UP
(open) force by turning the control counterclockwise.
Make small adjustments until the door stops easily
and opens fully. After each adjustment, run the opener
through a complete travel cycle.
• If the door does not open at least 5 feet (1.5 m),
INCREASE UP (open) force by turning the control
clockwise. Make small adjustments until door opens
completely. Readjust the UP limit if necessary. After
each adjustment, run the opener through a complete
travel cycle.
Back Panel
FORCE ADJUSTMENT LABEL
Close ForceOpen Force
Force
Adjustment
Controls
KG
KG
Antenna
24
Page 25
ADJUSTMENT STEP 3
Test the Safety Reversal System
TEST
• With the door fully open, place a 1-1/2" (3.8 cm) board
(or a 2x4 laid fl at) on the fl oor, centered under the
garage door.
• Operate the door in the down direction. The door must
reverse on striking the obstruction.
ADJUST
• If the door stops on the obstruction, it is not traveling
far enough in the down direction. Increase the DOWN
limit by turning the DOWN limit adjustment screw
counterclockwise 1/4 turn.
NOTE: On a sectional door, make sure limit
adjustments do not force the door arm beyond a
straight up and down position. See the illustration on
page 21.
• Repeat the test.
• When the door reverses on the 1-1/2" (3.8 cm) board,
remove the obstruction and run the opener through 3
or 4 complete travel cycles to test adjustment.
• If the unit continues to fail the Safety Reverse Test, call
for a trained door systems technician.
IMPORTANT SAFETY CHECK:
Test the Safety Reverse System after:
• Each adjustment of door arm length, limits, or force
controls.
• Any repair to or adjustment of the garage door
(including springs and hardware).
• Any repair to or buckling of the garage fl oor.
• Any repair to or adjustment of the opener.
Without a properly installed safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
• Safety reversal system MUST be tested every
month.
• If one control (force or travel limits) is adjusted, the
other control may also need adjustment.
• After ANY adjustments are made, the safety reversal
system MUST be tested. Door MUST reverse on
contact with 1-1/2" high (3.8 cm) object (or 2x4 laid
fl at) on the fl oor.
1-1/2" (3.8 cm) board
(or a 2x4 laid fl at)
ADJUSTMENT STEP 4
Test The Protector System
• Press the remote control push button to open the door.
• Place the opener carton in the path of the door.
• Press the remote control push button to close the
door. The door will not move more than an inch
(2.5 cm), and the opener lights will fl ash.
The garage door opener will not close from a remote if the
indicator light in either sensor is off (alerting you to the
fact that the sensor is misaligned or obstructed).
If the opener closes the door when the safety reversing
sensor is obstructed (and the sensors are no more
than 6" (15 cm) above the fl oor), call for a trained door
systems technician.
®
Without a properly installed safety reversing sensor,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
Safety Reversing SensorSafety Reversing Sensor
25
Page 26
OPERATION
WARNING
WARNING
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL WARNINGS
AND INSTRUCTIONS.
2. ALWAYS keep remote controls out of reach of
children. NEVER permit children to operate or play
with garage door control push buttons or remote
controls.
3. ONLY activate garage door when it can be seen
clearly, it is properly adjusted, and there are no
obstructions to door travel.
4. ALWAYS keep garage door in sight until
completely closed. NO ONE SHOULD CROSS THE
PATH OF THE MOVING DOOR.
5. NO ONE SHOULD GO UNDER A STOPPED,
PARTIALLY OPEN DOOR.
6. If possible, use emergency release handle to
disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced
door could result in an open door falling rapidly
and/or unexpectedly, causing SEVERE INJURY
or DEATH.
7. NEVER use emergency release handle unless
garage doorway is clear of persons and
obstructions.
8. NEVER use handle to pull garage door open or
closed. If rope knot becomes untied, you could fall.
9. If one control (force or travel limits) is adjusted,
the other control may also need adjustment.
10. After ANY adjustments are made, the safety
reversal system MUST be tested.
11. Safety reversal system MUST be tested every
month. Garage door MUST reverse on contact with
1-1/2" (3.8 cm) high object (or a 2x4 laid fl at) on
the fl oor. Failure to adjust the garage door opener
properly may cause SEVERE INJURY or DEATH.
12. ALWAYS KEEP GARAGE DOOR PROPERLY
BALANCED (see page 3). An improperly balanced
door may NOT reverse when required and could
result in SEVERE INJURY or DEATH.
13. ALL repairs to cables, spring assemblies and
other hardware, ALL of which are under EXTREME
tension, MUST be made by a trained door
systems technician.
14. ALWAYS disconnect electric power to garage door
opener BEFORE making ANY repairs or removing
covers.
15.
SAVE THESE
INSTRUCTIONS.
Using Your Garage Door Opener
Your Security✚® opener and hand-held remote control
have been factory-set to a matching code which changes
with each use, randomly accessing over 100 billion
new codes. Your opener will operate with up to eight
Security✚® remote controls and one Security✚
Entry System. If you purchase a new remote, or if you
wish to deactivate any remote, follow the instructions in
the Programming section.
Activate your opener with any of the following:
• The hand-held Remote Control: Hold the large push
button down until the door starts to move.
• The wall-mounted Door Control: Hold the push
button or bar down until the door starts to move.
• The Keyless Entry (See Accessories): If provided with
your garage door opener, it must be programmed
before use. See Programming.
When the opener is activated (with the safety
reversing sensor correctly installed and aligned)
1. If open, the door will close. If closed, it will open.
2. If closing, the door will reverse.
3. If opening, the door will stop.
4. If the door has been stopped in a partially open
position, it will close.
5. If obstructed while closing, the door will reverse.
If the obstruction interrupts the sensor beam, the
opener lights will blink for fi ve seconds.
®
Keyless
6. If obstructed while opening, the door will stop.
7. If fully open, the door will not close when the beam
is broken. The sensor has no effect in the opening
cycle.
If the sensor is not installed, or is misaligned, the door
won’t close from a hand-held remote. However, you
can close the door with the Door Control, the Outside
Keylock, or Keyless Entry, if you activate them until down travel is complete. If you release them too soon,
the door will reverse.
The opener lights will turn on under the following
conditions: when the opener is initially plugged in; when
power is restored after interruption; when the opener is
activated.
They will turn off automatically after 4-1/2 minutes or
provide constant light when the Light feature on the
Multi-Function Door Control is activated. Bulb size is
A19. Bulb power is 100 watts maximum.
Security✚
someone walks through the open garage door. With a
Multi-Function Door Control, this feature may be turned
off as follows: With the opener lights off, press and hold
the light button for 10 seconds, until the light goes on,
then off again. To restore this feature, start with the
opener lights on, then press and hold the light button for
10 seconds until the light goes off, then on again.
26
®
light feature: Lights will also turn on when
Page 27
Using the Wall-Mounted Door Control
THE MULTI-FUNCTION DOOR CONTROL
Press the push button to open
or close the door. Press again to
reverse the door during the closing
cycle or to stop the door while it's
opening.
Light feature
Press the Light button to turn
the opener light on or off. It will not control the opener
lights when the door is in motion. If you turn it on and
then activate the opener, the light will remain on for 4-1/2
minutes. Press again to turn it off sooner. The 4-1/2
minute interval can be changed to 1-1/2, 2-1/2, or 3-1/2
minutes as follows: Press and hold the Lock button until
the light blinks (about 10 seconds). A single blink indicates
that the timer is reset to 1-1/2 minutes. Repeat the
procedure and the light will blink twice, resetting the timer
to 2-1/2 minutes. Repeat again for a 3-1/2 minute interval,
etc., up to a maximum of four blinks and 4-1/2 minutes.
Lock feature
Designed to prevent operation of the door from
hand-held remote controls. However, the door will open
and close from the Door Control, the Outside Keylock and
the Keyless Entry Accessories.
To activate, press and hold the Lock button for 2 seconds.
The push bar light will fl ash as long as the Lock feature is
on.
To turn off, press and hold the Lock button again for
2 seconds. The push bar light will stop fl ashing. The Lock
feature will also turn off whenever the “learn” button on
the motor unit panel is activated.
Additional features when used with the 3-Button
hand-held remote
A) To control the opener lights:
In addition to operating the door, you
may program the remote to operate
the lights.
1. With the door closed, press and hold a small remote
button that you want to control the light.
2. Press and hold the Light button on the
Multi-Function door control.
3. While holding the Light button, press and hold the Lock
button on the door control.
4. After the opener lights fl ash, release all buttons.
Push
Button
Lock
Button
Light
Button
B) To operate one door using all three buttons on the
hand-held remote:
You may program the remote
to open the door with the large
button, close it with the middle
button, and stop the door’s
movement with the third button.
Stop
NOTE: If remote is already
programmed, you must fi rst erase all codes. See
Programming.
1. With the door closed, press and hold the large remote
push button.
2. Press and hold the Lock button on the door control.
3. Press and hold the door control push bar.
4. After the opener lights fl ash, release all buttons.
To Open the Door Manually
To prevent possible SERIOUS INJURY or DEATH from
a falling garage door:
• If possible, use emergency release handle to
disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced
door could result in an open door falling rapidly
and/or unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• NEVER use handle to pull door open or closed. If
rope knot becomes untied, you could fall.
The door should be fully
closed if possible. Pull
down on the emergency
release handle and lift
the door manually. To
reconnect the door to the
opener, press the door
control push bar.
The lockout feature
prevents the trolley from
reconnecting automatically.
Pull the emergency release
handle down and back
(toward the opener). The
door can then be raised
and lowered manually as
often as necessary. To
disengage the lockout
feature, pull the handle
straight down. The trolley
will reconnect on the next
UP or DOWN operation,
either manually or by using
the door control or remote.
27
Emergency
Release Handle
(Pull Down)
MANUAL DISCONNECT POSITION
Emergency
Release Handle
(Down and Back)
LOCKOUT POSITION
Open
Close
Trolley
Release
Arm
Trolley
Release
Arm
Page 28
Care of Your Opener
LIMIT AND FORCE ADJUSTMENTS:
Weather conditions may cause
some minor changes in door
operation requiring some
re-adjustments, particularly
during the fi rst year of
operation.
Pages 23 and 24 refer to the
limit and force adjustments.
Only a screwdriver is required.
Follow the instructions
carefully.
Repeat the safety reverse test (Adjustment Step 3,
page 25) after any adjustment of limits or force.
MAINTENANCE SCHEDULE
Every Month
• Manually operate door. If it is unbalanced or binding,
call a trained door systems technician.
• Check to be sure door opens and closes fully. Adjust
limits and/or force if necessary. (See pages 23
and 24.)
• Repeat the safety reverse test. Make any necessary
adjustments. (See Adjustment Step 3.)
Every Year
• Oil door rollers, bearings and hinges. The opener does
not require additional lubrication. Do not grease the
door tracks.
Two Times a Year
• Check chain tension. Disconnect trolley fi rst. Adjust if
necessary (see page 7).
Every Three to Four Years
• Use a rag to wipe away the existing grease from the
garage door opener rail. Reapply a small layer of white
lithium grease to the rail.
FORCE CONTROLS
LIMIT CONTROLS
THE REMOTE CONTROL BATTERY
To prevent possible SERIOUS INJURY or DEATH:
• NEVER allow small children near batteries.
• If battery is swallowed, immediately notify doctor.
To reduce risk of fi re, explosion or chemical burn:
• Replace ONLY with 3V2032 coin batteries.
• DO NOT recharge, disassemble, heat above 100° C
(212° F) or incinerate.
The lithium battery should
produce power for up to
5 years.
To replace battery, use the
visor clip or screwdriver
blade to pry open the case
as shown. Insert battery
positive side up (+).
Dispose of old battery
properly.
Replace the battery with only 3V2032 coin cell batteries.
NOTICE: To comply with FCC and or Industry Canada (IC) rules,
adjustment or modifi cations of this receiver and/or transmitter are
prohibited, except for changing the code setting or replacing the
battery. THERE ARE NO OTHER USER SERVICEABLE PARTS.
Tested to Comply with FCC Standards FOR HOME OR OFFICE USE.
Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
Battery
positive
side
up (+)
28
Page 29
Having a Problem?
1. My door will not close and the light bulbs blink on
my motor unit: The safety reversing sensor must be
connected and aligned correctly before the garage door
opener will move in the down direction.
• Verify the safety sensors are properly installed,
aligned and free of any obstructions. Refer to
Installation Step 10: Install The Protector System
®
• Check diagnostic LED for fl ashes on the motor unit
then refer to the Diagnostic Chart on the following
page.
2.My remotes will not activate the door:
• Verify your door control is not blinking. If it is
blinking, deactivate the Lock Mode following the
instructions for Using the Wall Mounted Door
Control.
• Reprogram remotes following the programming
instructions. Refer to Programming.
• If remotes will still not activate your door, check
diagnostic LED for fl ashes on motor unit then refer
to Diagnostic Chart on the following page.
3. My door reverses for no apparent reason: Repeat
safety reverse test after adjustments to force or travel
limits. The need for occasional adjustment for the force
and limit settings is normal. Weather conditions in
particular can affect door travel.
• Manually check door for balance or any binding
problems.
• Refer to Adjustment Step 2, Adjust the Force.
4. My door reverses for no apparent reason after fully
closing and touching the fl oor: Repeat safety reverse
test after adjustments to force or travel limits. The
need for occasional adjustment for the force and limit
settings is normal. Weather conditions in particular
can affect door travel.
• Refer to Adjustment Step 1, Adjust the UP and
DOWN Travel Limits. Decrease down travel by
turning down limit adjustment screw clockwise.
5. My lights will not turn off when door is open:
• The garage door opener is equipped with a security
light feature. This feature activates the light on when
the safety sensor beam has been obstructed. Refer
to Operation section; Using theWall Mounted Door
• First verify that the trolley is against the stop bolt.
• Release the door from the opener by pulling the
Emergency Release Rope.
• Manually bring the door to a closed position.
• Loosen the chain by adjusting the outer nut 4 to 5
turns. This relieves the tension.
• Run the motor unit from the remote control or door
control. The trolley should travel towards the door
and stop. If the trolley re-engages with the door, pull
the Emergency Release Rope to disengage.
• Decrease the UP travel by turning the UP Travel
adjustment screw 2 full turns away from the arrow.
• Re-tighten the outer nut so the chain is a 1/2"
(13 mm) above the base of the rail. (When the door
is reconnected and closed, the chain will sag. This
is normal.)
• If the trolley does not move away from the bolt,
repeat the steps above.
29
Page 30
Bell Wire
Safety Reversing Sensor
Diagnostic Chart
1 FLASH
Safety reversing sensors
wire open (broken or
disconnected).
OR
2 FLASHES
Safety reversing sensors
wire shorted or black/white
wire reversed.
3 FLASHES
3 FLASHES
Door control or wire shorted.
4 FLASHES
Safety reversing sensors
slightly misaligned
(dim or fl ashing LED).
5 FLASHES
Motor overheated or possible
RPM sensor failure. Unplug
to reset.
6 FLASHES
Motor Circuit Failure. Replace
Receiver Logic Board.
Diagnostics
Located On
Motor Unit
LED or
Diagnostic
LED
“Learn”
Button
Symptom: One or both of the indicator lights on the safety reversing sensors
do not glow steady.
• Inspect sensor wires for a short (staple in wire), correct wiring polarity
(black/white wires reversed), broken or disconnected wires, replace/attach
as needed.
• Disconnect all wires from back of motor unit.
• Remove sensors from brackets and shorten sensor wires to 1-2 ft. (30-60 cm)
from back each of sensor.
• Reattach sending eye to motor unit using shortened wires. If sending eye
indicator light glows steadily, attach the receiving eye.
• Align sensors, if the indicator lights glow replace the wires for the sensors. If
the sensor indicator lights do not light, replace the safety sensors.
Symptom: LED is not lit on door control.
• Inspect door control/wires for a short (staple in wire), replace as needed.
• Disconnect wires at door control, touch wires together. If motor unit activates,
replace door control.
• If motor unit does not activate, disconnect door control wires from motor unit.
Momentarily short across red and white terminals with jumper wire. If motor
unit activates, replace door control wires.
Symptom: Sending indicator light glows steadily, receiving indicator light is
dim or fl ashing.
• Realign receiving eye sensor, clean lens and secure brackets.
• Verify door track is fi rmly secured to wall and does not move.
Symptom: Motor has over heated; the motor unit does not operate or trolley is
stuck on stop bolt = Motor unit hums briefl y; RPM Sensor = Short travel 6-8"
(15-20 cm).
• Unplug unit to reset. Try to operate motor unit, check diagnostic code.
• If it is still fl ashing 5 times and motor unit moves 6-8" (15-20 cm), replace
RPM sensor.
• If motor unit doesn’t operate, motor unit is overheated. Wait 30 minutes and
retry. If motor unit still will not operate replace logic board.
Symptom: Motor unit doesn’t operate.
• Replace logic board because motor rarely fails.
Your garage door opener is programmed with self-diagnostic
capabilities. The “Learn” button/diagnostic LED will fl ash a
number of times then pause signifying it has found a potential
issue. Consult Diagnostic Chart below.
30
Installed
Safety Reversing
Sensor
Page 31
LOCK
LIGHT
LOCK
LIGHT
PROGRAMMING
KG
1
3
9
7
5
KG
1
3
9
7
5
LOCK
LIGHT
NOTICE: If this Security
in the receiver of the garage door opener, which provides security against code-theft devices, will be circumvented. The
owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code
transmitter to circumvent that technical measure.
Your garage door opener has already been programmed at the factory to operate with your hand-held remote control.
The door will open and close when you press the large push button.
Below are instructions for programming your opener to operate with additional Security✚
USING THE “LEARN” BUTTON USING THE MULTI-FUNCTION DOOR CONTROL
®
✚
garage door opener is operated with a non-rolling code transmitter, the technical measure
®
remote controls.
To Add or Reprogram a Hand-held Remote Control
1. Press and release the “learn”
button on the motor unit.
The learn indicator light will
glow steadily for 30 seconds.
2. Within 30 seconds, press
and hold the button on the
hand-held remote* that you
wish to operate your garage
door.
3. Release the button when the
motor unit lights blink. It
has learned the code. If light
bulbs are not installed, two
clicks will be heard.
To Erase All Codes From Motor Unit
Memory
To deactivate any unwanted remote,
fi rst erase all codes:
Press and hold the “learn” button on
motor unit until the learn indicator
light goes out (approximately
6 seconds). All previous codes are
now erased. Reprogram each remote or keyless entry
you wish to use.
1. Press and hold the button on
the hand-held remote* that you
wish to operate your garage
door.
2. While holding the remote
button, press and hold the
LIGHT button on the MultiFunction Door Control.
3. Continue holding both buttons
while you press the push bar
on the door control (all three
buttons are held).
4. Release buttons when the
motor unit lights blink. It has
learned the code. If light bulbs
are not installed, two clicks will
be heard.
*3-Button Remotes
If provided with your garage door opener, the
large button is factory
programmed to operate it.
Additional buttons on any
Security✚
or compact remote can be
programmed to operate
other Security✚
door openers.
®
3-Button remote
®
garage
31
Page 32
LOCK
LIGHT
To Add, Reprogram or Change a Keyless Entry PIN
LOCK
LIGHT
LOCK
LIGHT
NOTE: Your new Keyless Entry must be programmed to operate your garage door opener.
USING THE “LEARN” BUTTON USING THE MULTI-FUNCTION DOOR CONTROL
NOTE: This method requires two people if the Keyless
1. Press and release the “learn”
button on motor unit. The learn
indicator light will glow steadily
for 30 seconds.
2. Within 30 seconds, enter a four
digit personal identifi cation
number (PIN) of your choice on
the keypad. Then press and hold
the ENTER button.
Entry is already mounted outside the garage.
1. Enter a four digit personal
identifi cation number (PIN) of
your choice on the keypad. Then
press and hold enter.
2. While holding the ENTER button,
press and hold the LIGHT button
on the Multi-Function Door
Control.
3. Release the button when the
motor unit lights blink. It has
learned the code. If light bulbs
are not installed, two clicks will
be heard.
3. Continue holding the ENTER and
LIGHT buttons while you press
the push bar on the
Multi-Function Door Control
(all three buttons are held).
To change an existing, known PIN
If the existing PIN is known, it may be changed by one
person without using a ladder.
1. Press the four buttons for the present PIN, then press
and hold the # button.
The opener light will blink twice. Release the # button.
2. Press the new 4-digit PIN you have chosen, then
press ENTER.
The motor unit lights will blink once when the PIN has been
learned.
Test by pressing the new PIN, then press Enter. The door
should move.
To set a temporary PIN
You may authorize access by visitors or service people with
a temporary 4-digit PIN. After a programmed number of
hours or number of accesses, this temporary PIN expires
and will no longer open the door. It can be used to close
the door even after it has expired. To set a temporary PIN:
1. Press the four buttons for your personal entry PIN
(not the last temporary PIN), then press and hold the ✽
button.
The opener light will blink three times. Release the
button.
4. Release buttons when the motor
unit lights blink. It has learned
the code. If light bulbs are not
installed, two clicks will be
heard.
2. Press the temporary 4-digit PIN you have chosen, then
press ENTER.
The opener light will blink four times.
3. To set the number of hours this temporary PIN will
work, press the number of hours (up to 255), then
press ✽.
OR
3. To set the number of times this temporary PIN will
work, press the number of times (up to 255), then
press #.
The opener light will blink once when the temporary PIN
has been learned.
Test by pressing the four buttons for the temporary PIN,
then press Enter. The door should move. If the temporary
PIN was set to a certain number of openings, remember
that the test has used up one opening. To clear the
temporary password, repeat steps 1-3, setting the number
of hours or times to 0 in step 3.
One Button Close: Opener can be closed by pressing only the ENTER button if the one button close feature has been
activated. This feature has been activated at the factory. To activate or deactivate this feature press and hold buttons 1
and 9 for 10 seconds. The keypad will blink twice when the one button close is active. The keypad will blink four times
when one button close is deactivated.
32
Page 33
REPAIR PARTS
Rail Assembly Parts
Installation Parts
1
5
8
11
1
5
4
3
2
6
KEY PART
NO. NO. DESCRIPTION
1 4A1008 Master link kit
2 41A4813 Chain pulley bracket
3 41A3489 Complete trolley assembly
4 1707LM One-piece rail - 7' (2.1 m)
1708LM One-piece rail - 8' (2.4 m)
1710LM One-piece rail - 10' (3 m)
5 41D3484 Full chain assembly
6 83A11-2 Rail grease
4
2
3
6
10
9
12
KEY PART
NO. NO. DESCRIPTION
1 41A5273-1 Multi-function door control panel
2 373LM 3 Button remote control
3 10A20 3V2032 Lithium battery
4 29B137 Remote control visor clip
5 41A2828 Emergency release rope & handle
18 41C5498 Low voltage wire harness
assembly
41C5497 High voltage wire harness
assembly.
19 41D180-1 End panel w/all labels
NOT SHOWN
41A2826 Motor shaft bearing kit
41A2825 Opener assembly hardware kit
34
19
LIMIT SWITCH
ASSEMBLY
(Up)
Contact
Complete with: Logic board,
end panel w/all labels, light
socket
(includes screws not designated
by a number in illustration)
7
Grey Wire
Yellow Wire
Page 35
ACCESSORIES
C
LO
S
E
D
O
P
E
N
LOCK
LIGHT
CLOSED
OPEN
CLOSED
OPEN
1702LM
Outside Quick Release:
Required for a garage with NO access
door. Enables homeowner to open
garage door manually from outside
by disengaging trolley.
395LM
Remote Light Control:
Enables homeowner to turn on a
lamp, television or other appliance
from their car with their garage door
opener remote or from anywhere
in their home with an additional
LiftMaster Security✚
®
remote.
41A5281
78LM
902LM/903LM
377LM
916LM
Extension Brackets:
(Optional) For safety sensor
installation onto the wall or fl oor.
Multi-Function Door Control Panel:
Provides a Lock Feature which
prevents operation of garage door
opener from portable remotes and a
Light Feature for constant light.
2 & 3 Door Multi-Function Wall
Control:
Ideal for homes with up to three
garage doors. Combine up to three
controls into one wall control panel
for a neat compact appearance.
Enhanced functions include Lock
Feature to lock out outside radio
signals while you are away from
home and turn opener lights on or off
from the control panel.
Wireless Keyless Entry with
Security✚
®
:
Enables homeowner to operate garage
door opener from outside by entering
a password on a specially designed
keyboard. Also can add a temporary
password for visitors or service
persons. This temporary password can
be limited to a programmable number
of hours or entries.
Garage Door Monitor Sensor:
Additional accessory sensor for
homes with multiple garage doors.
373W
373LM
374LM
370LM
915LM
379LM-10
ENROLL
SEND
ENROLL
PASS
RETRY
READY
Designer Buried Walnut 3-Button
Remote Control Security✚
®
:
Includes visor clip.
3-Button Security✚® Remote Control:
Includes visor clip.
4-Button Security✚® Remote Control:
Includes visor clip.
3-Button Mini-Remote Control with
Security✚
®
:
With key ring and fastening strip.
Garage Door Monitor:
Security for the largest door of your
home!
Tells you if your garage door is open
or closed. Monitors up to 4 garage
doors by adding additional sensor
modules.
Finger Print Control:
The system uses biometric
technology that enables an authorized
user to gain access by scanning their
fi ngerprint. The sensor strip on the
unit makes a numeric template of the
fi ngerprint that is unique to that user.
The unit's memory can store up to
ten fi ngerprints.
FAIL
35
Page 36
LIFTMASTER® SERVICE IS
ON CALL
Selling prices will be furnished on request, or parts
will be shipped at prevailing prices and you will be
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA
INSTALLATION AND SERVICE INFORMATION IS
AS NEAR AS YOUR TELEPHONE. SIMPLY DIAL
OUR TOLL FREE NUMBER:
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE
THE FOLLOWING INFORMATION:
• PART NUMBER
• PART NAME
• MODEL NUMBER
1-800-528-9131
www.liftmaster.com
For professional installation, parts and service,
contact your local LIFTMASTER/CHAMBERLAIN
dealer. Look for him in the Yellow Pages, or call our
Service number for a list of dealers in your area.
LIFTMASTER ONE-YEAR LIMITED WARRANTY
LIFETIME MOTOR LIMITED WARRANTY
The Chamberlain Group, Inc. (“Seller”) warrants to the fi rst retail purchaser of this product, for the residence in which this product
is originally installed, that it is free from defect in materials and/or workmanship for a period of one year from the date of purchase
[and that the motor is free from defect in materials and/or workmanship for the lifetime of the product]. The proper operation of this
product is dependent on your compliance with the instructions regarding installation, operation, maintenance and testing. Failure to
comply strictly with those instructions will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-5289131, toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center for warranty
repair. You will be advised of shipping instructions when you call. Please include a brief description of the problem and a dated
proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which
upon receipt by Seller are confi rmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s
sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts
at Seller’s sole option.
HOW TO ORDER
REPAIR PARTS
billed accordingly.
ADDRESS ORDERS TO:
THE CHAMBERLAIN GROUP, INC.
Technical Support Group
6050 S. Country Club Road
Tucson, Arizona 85706
SERVICE INFORMATION
TOLL FREE NUMBER:
1-800-528-9131
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE YEAR LIMITED
WARRANTY PERIOD SET FORTH ABOVE [EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR, WHICH ARE
LIMITED IN DURATION TO THE LIFETIME LIMITED WARRANTY PERIOD FOR THE MOTOR], AND NO IMPLIED WARRANTIES
WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE
CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE
TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS
PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT
BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE
DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES.
THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT
DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING
IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH
OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS
PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or
exclusion may not apply to you. This limited warranty gives you specifi c legal rights, and you may also have other rights which
vary from state to state.