Chamberlain 1215EM FS2 User Manual
®
GARAGE DOOR OPENER
For Residential Use Only
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
Model 1225EM FS2
Model 1215EM FS2
Owner’s Manual
■ Please read this manual and the enclosed safety materials carefully!
■ Fasten the manual near the garage door after installation.
■ Periodic checks of the opener are required to ensure safe operation.
■ The model number label is located on the front panel of your opener.
TABLE OF CONTENTS
Introduction 2-8
Safety symbol and signal word review . . . . . . . . . . . . . . . .2
Preparing your garage door . . . . . . . . . . . . . . . . . . . . . . . .3
Tools needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Carton inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Hardware inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Assembly 9-15
Assemble rail & attach the pulley bracket . . . . . . . . . . 9-10
Install the trolley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Fasten the rail to the motor unit . . . . . . . . . . . . . . . . . . . .12
Install the chain and sprocket cover. . . . . . . . . . . . . . 13-14
Tighten the chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Installation 15-28
Installation safety instructions . . . . . . . . . . . . . . . . . . . . . 15
Determine the header bracket location . . . . . . . . . . . 16-17
Install the header bracket. . . . . . . . . . . . . . . . . . . . . . . . . 18
Attach the rail to the header bracket . . . . . . . . . . . . . . . .19
Position the opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Hang the opener. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Install the door control . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Install the lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Attach the emergency release rope and handle . . . . . . . 23
Electrical requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Fasten the door bracket . . . . . . . . . . . . . . . . . . . . . . . 25-26
Connect the door arm to the trolley . . . . . . . . . . . . . . 27-28
Adjustment 29-31
Adjust the travel limits . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjust the force . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Test the safety reversal system . . . . . . . . . . . . . . . . . . . 31
Operation 32-35
Operation safety instructions . . . . . . . . . . . . . . . . . . . . . 32
Using your garage door opener . . . . . . . . . . . . . . . . . . . 32
Using the wall-mounted door control . . . . . . . . . . . . . . . 33
To open the door manually. . . . . . . . . . . . . . . . . . . . . . . 33
Care of your garage door opener. . . . . . . . . . . . . . . . . . 34
Having a problem? . . . . . . . . . . . . . . . . . . . . . . . . . . .34-35
Programming 36-37
To add or reprogram a hand-held remote control . . . . . 36
To erase all codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3-Button remote controls . . . . . . . . . . . . . . . . . . . . . . . . 36
To add, reprogram or change
a Keyless Entry PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Repair Parts 38
Accessories 39
Service Numbers 40
Warranty 40
INTRODUCTION
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is installed, operated,
maintained and tested in strict accordance with the instructions and warnings contained in this manual.
When you see these Safety Symbols and Signal Words on
the following pages, they will alert you to the possibility of
Mechanical
Electrical
serious injury or death if you do not comply with the
warnings that accompany them. The hazard may come
from something mechanical or from electric shock. Read
the warnings carefully.
When you see this Signal Word on the following pages, it
will alert you to the possibility of damage to your garage
door and/or the garage door opener if you do not comply
with the cautionary statements that accompany it. Read
them carefully.
2
Preparing your garage door
Before you begin:
• Disable locks.
• Remove any ropes connected to garage door.
• Complete the following test to make sure your garage
door is balanced and is not sticking or binding:
1. Lift the door about halfway as shown. Release the
door. If balanced, it should stay in place, supported
entirely by its springs.
2. Raise and lower the door to see if there is any
binding or sticking.
If your door binds, sticks, or is out of balance, call a
trained door systems technician.
To prevent possible SERIOUS INJURY OR DEATH:
• ALWAYS call a trained door systems technician if garage
door binds, sticks, or is out of balance. An unbalanced
garage door may not reverse when required.
• NEVER try to loosen, move or adjust garage door, door
springs, cables, pulleys, brackets or their hardware, ALL of
which are under EXTREME tension.
• Disable ALL locks and remove ALL ropes connected to
garage door BEFORE installing and operating garage door
opener to avoid entanglement.
To prevent damage to garage door and opener:
• ALWAYS disable locks BEFORE installing and operating the
opener.
• ONLY operate garage door opener at 120V, 60 Hz to avoid
malfunction and damage.
Sectional Door
One-Piece Door
Carpenter's
Level (Optional)
Drill
Tools needed
During assembly, installation and adjustment of the opener,
instructions will call for hand tools as illustrated below.
2
1
Tape Measure
4 mm, 5 mm and
8 mm Drill Bits
Pencil
Hack Saw
Wire Cutters
Claw Hammer
Pliers
Stepladder
1/2” and 7/16”
Sockets and Wrench
Screwdriver
Adjustable End Wrench
3
Safety Reversing Sensor
Support bracket &
fastening hardware
is required.
See page 21.
— — — — — — — —
Header Wall
FINISHED CEILING
Torsion
Spring
Extension
Spring
OR
Safety Reversing Sensor
Gap between floor
and bottom of door
must not exceed 6 mm.
Access
Door
Wallmounted
Door
Control
Horizontal and vertical reinforcement
is needed for lightweight garage doors
(fiberglass, steel, aluminum, door with
glass panels, etc.). See page 25 for details.
Motor unit
Slack in chain tension
is normal when
garage door is closed
(Optional Accessory)
(Optional Accessory)
Vertical
Centerline
of Garage Door
Planning
Chain Pulley
Bracket
Header
Bracket
Trolley
Straight
Door
Arm
Emergency
Release
Rope & Handle
Door Bracket
Garage
Door
Curved
Door
Arm
Garage
Door
Spring
Header
Wall
CLOSED POSITION
Identify the type and height of your garage door. Survey
your garage area to see if any of the conditions below
apply to your installation. Additional materials may be
required. You may find it helpful to refer back to this page
and the accompanying illustrations as you proceed with
the installation of your opener.
Depending on your requirements, there are several
installation steps which may call for materials or hardware
not included in the carton.
• Installation Step 1 – Look at the wall or ceiling above the
garage door. The header bracket must be securely
fastened to structural supports.
• Installation Step 5 – Do you have a finished ceiling in
your garage? If so, a support bracket and additional
fastening hardware may be required.
• Do you have an access door in addition to the garage
door? If not, Model 1702E Outside Quick Release is
required. See Accessories page.
SECTIONAL DOOR INSTALLATION
• Look at the garage door where it meets the floor. Any
gap between the floor and the bottom of the door must
not exceed 6 mm. Otherwise, the safety reversal system
may not work properly. See Adjustment Step 3. Floor or
door should be repaired.
SECTIONAL DOOR INSTALLATIONS
• Do you have a steel, aluminum, fiberglass or glass panel
door? If so, horizontal and vertical
reinforce ment is required (Installation Step 10).
• The opener should be installed above the center of the
door. If there is a torsion spring or center bearing plate
in the way of the header bracket, it may be installed
within 1.2 m to the left or right of the door center. See
Installation Steps 1 and 10.
4
Planning (Continued)
Safety
Reversing Sensor
(Optional Accessory)
FINISHED CEILING
Support bracket
& fastening
hardware is required.
See page 21.
Slack in Chain Tension
is Normal When
Garage Door is Closed
Safety
Reversing Sensor
(Optional Accessory)
Header
Wall
Access
Door
Gap between floor and bottom
of door must not exceed 6 mm.
Motor Unit
Wall-mounted
Door
Control
Chain
Pulley
Bracket
Header
Bracket
Trolley
Straight
Door
Arm
Manual
Release
Rope & Handle
Door Bracket
Garage
Door
Curved
Door
Arm
Garage
Door
Spring
Header
Wall
Chain
ONE-PIECE DOOR INSTALLATIONS
• Generally, a one-piece door does not require
reinforcement. If your door is lightweight, refer to the
information relating to sectional doors in Installation
Step 10.
• Depending on your door’s construction, you may need
additional mounting hardware for the door bracket
(Step 10).
ONE-PIECE DOOR WITHOUT TRACK
Without a properly working safety reversal system, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
• The gap between the bottom of the garage door and the floor
MUST NOT exceed 6 mm. Otherwise, the safety reversal
system may not work properly.
• The floor or the garage door MUST be repaired to eliminate
the gap.
CLOSED POSITION
Safety Reversing
Sensor
(Optional Accessory)
ONE-PIECE DOOR WITH TRACK
Gap between floor
and bottom of door
must not exceed 6 mm
Access
Door
Safety Reversing
Sensor
(Optional Accessory)
WallMounted
Door
Control
Header
Wall
Garage
Door
5
Cable
Pulley Bracket
Bracket
CLOSED POSITION
Header
Door
Bracket
Curved
Door Arm
Straight
Door
Arm
Trolley
Emergency Release
Rope & Handle
Chain
Rail
Safety Reversing Sensor
(Optional Accessory)
Safety Reversing Sensor
(Optional Accessory)
Header Wall
Safety Reversing Sensor
(Optional Accessory)
Safety Reversing Sensor
(Optional Accessory)
Planning (Continued)
GATE INSTALLATIONS
• It is recommended that you attach fine mesh or
screening across the inside of swinging or sliding gates
in order to prevent intruders from reaching through the
bars and releasing the trolley from the door arm or
pressing the door control button.
• The opener must be protected from rain and/or
moisture.
SLIDING GATE INSTALLATION
Without a properly working safety reversal system, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing gate.
• Activate gate ONLY when the gate is in full view and free
from any obstructions.
• ALWAYS keep gate in sight until completely closed. NEVER
permit anyone to cross the path of the moving gate.
• ALWAYS keep gate in good repair and make sure it moves
freely. An improperly maintained gate may not reverse when
required and could result in SEVERE PERSONAL INJURY or
DEATH.
SWINGING GATE INSTALLATION
6
41A3489
Trolley
41A4353
Header Bracket
41A3611-2
Chain in
Dispensing Carton
178B35
Curved Door
Arm Section
178B34
Straight Door
Arm Section
Safety Labels
and
Literature
31D380
Sprocket Cover
12B350
Hanging Brackets
UP
CEILING MOUNT ONLY
41A5047
Door Bracket
41A5276
Multi-Function
Door Control
LOCK
LIGHT
971LM
SECURITY✚
®
Single-Button
Remote Control Transmitter
Model 1225EM (2)
1B3117
Rail
Center Section
TO GARAGE DOOR
183B110
Rail End Section (each)
Model 1220E Only
Model 1210E Only
Model 1210E
Model 1210E Only
Model 1220E Only
41A4208
Chain Spreader
and Screws
Chain Pulley
Bracket
41A2780
41A5577-1
Lighted Door
Control Button
Motor Unit and Light Lens
Motor Unit with 2 Light Lenses
Model 1220E
OR
41B4494-1
2-Conductor Bell Wire
White & White/Red
973LM
SECURITY✚
®
3-Button
Remote Control Transmitter
Model 1215EM (2)
Carton Inventory
Your garage door opener is packaged in two cartons which
contains the motor unit and the parts illustrated below.
Note that accessories will depend on the model
purchased. If anything is missing, carefully check the
packing material.
Model 1225EM Only Model 1215EM Only
Parts may be stuck in the foam. Hardware for assembly
and installation is shown on the next page. Save the
carton and packing material until installation and
adjustment is complete.
Model 1215EM
Model 1225EM
Model 1225EM Only Model 1215EM Only
7
Hardware Inventory
Separate all hardware and group as shown below for the assembly and installation procedures.
Assembly Hardware 41A3534
Washered Bolt
5/16"-18x1/2" (2)
(mounted in opener)
Lag Screw
5/16"-9x1-5/8" (4)
Hex Bolt
5/16"-18x7/8" (3)
Trolley
Threaded Shaft (1)
Installation Hardware 41A3535
Hex Bolt
5/16"-18x7/8" (4)
Nut
5/16"-18 (5)
Nut
5/16"-18 (6)
Carriage Bolt
1/4"-20x1/2" (12)
Lock Washer
5/16" (4)
Master Link (2)
Lock Washer
5/16" (6)
Lock Nut
1/4"-20x7/16" (12)
Carriage Bolt
5/16"-18x2-1/2" (2)
Clevis Pin
5/16"x2-3/4" (1)
Screw
6ABx1-1/4" (2)
Clevis Pin
5/16"x1" (2)
8
Ring Fastener (3)
Drywall Anchors (2)
NOTICE
Handle
Rope
Insulated
Staples (10)
ASSEMBLY STEP 1
Rail
(Center Section)
1/4'' Lock Nut
RAIL FRONT
(TO DOOR)
Chain pulley bracket
attaches to FRONT
END of Rail
Rail
(End Section)
RAIL BACK
(TO OPENER)
Rail
(End Section)
Carriage Bolt
1/4"-20x1/2"
Brace
Brace
Square Carriage
Bolt Holes
TO GARAGE DOOR
Hex Bolts
5/16"-18x7/8"
Rail Bracket & Rail Must Be Aligned
Lock Washer
5/16"
Nut
5/16"
Chain Pulley
Bracket
Lock Nut
1/4"-20
Carriage Bolts
1/4"-20x1/2"
Hex Bolt
5/16"-18x7/8"
Nut
5/16"-18
Lock Washer
5/16"
For Sectional and One-Piece Doors ONLY
Assemble the Rail and Attach the
Chain Pulley Bracket
To avoid installation difficulties, do not run the garage
door opener until instructed to do so.
1. Place the 3 rail sections on a flat surface for assembly.
The end sections are identical. The center section must
be positioned with the braces against the end sections
as shown. Make sure the “directional arrow” on the
center section is pointing toward the front (to
door). Study the illustration carefully.
2. Bolt rail sections together with the hardware
illustrated and from the direction indicated
(When assembled, rail has a front-to-back
position as shown).
NOTE: If rail is not assembled exactly as
shown, trolley will not travel smoothly along
length of rail or it will hit against nuts.
3. Position the chain pulley bracket on the front
end of the rail as shown. Fasten securely with the
hardware provided.
NOTE: When tightening the bolts be sure to keep
bracket parallel to the rail. Otherwise, the rail may bow
when the opener is operated.
HARDWARE SHOWN ACTUAL SIZE
11 mm Socket Wrench
13 mm Socket Wrench
9
ASSEMBLY STEP 1
Rail
(Center Section)
1/4'' Lock Nut
Chain pulley bracket
attaches to this
end of Rail
Rail
(End Section)
Carriage Bolt
1/4"-20x1/2"
Brace
Square Carriage
Bolt Holes
TO GARAGE DOOR
AWAY FROM
OPENER
Brace
Rail
(End Section)
Rail connects to
opener at this end.
Tuerca de 1/4"
Riel
(SecciÛn Extrema)
El sostÈn de la polea
del cable se fija a este
extremo del riel.
Hex Bolts
5/16"-18x7/8"
Chain Pulley
Bracket
Rail Bracket & Rail Must Be Aligned
Lock Washer
5/16"
Nut
5/16"
Lock Nut
1/4"-20
Carriage Bolts
1/4"-20x1/2"
Hex Bolt
5/16"-18x7/8"
Nut
5/16"-18
Lock Washer
5/16"
For Sliding and Swinging Gates ONLY
Assemble the Rail and
Attach the Chain Pulley Bracket
To avoid installation difficulties, do
not run the garage door opener until
instructed to do so.
1. Place the 3 rail sections on a flat surface
for assembly. The end sections are
identical. Make sure the “arrow label” on the
center section is pointing in the direction
shown in the illustration.
2. Connect the center section and the 1/4"
lock nuts to the end sections from the same
side, as shown.
NOTE: If rail is not assembled exactly as shown,
trolley will not travel smoothly along length of rail or it
will hit against nuts.
3. Insert the carriage bolts from the opposite side of the
end sections. Tighten the nuts. When assembled, rail
has a front-to-back position as shown.
4. Position the chain pulley bracket on the front end of the
rail as shown. Fasten securely with the hardware
provided.
NOTE: When tightening the bolts be sure to keep
bracket parallel to the rail. Otherwise, the rail may bow
when the opener is operated.
HARDWARE SHOWN ACTUAL SIZE
11 mm Socket Wrench
10
13 mm Socket Wrench
ASSEMBLY STEP 2
Trolley
Threaded
Shaft
Lock Washer
5/16"
Outer Nut
5/16"
Inner Nut
5/16"
Trolley
Temporary Stop
Screwdriver
TO G
A
RA
GED
OOR
Lock Washer
5/16"
Nut
5/16"-18
Outer Nut
5/16"
Trolley
Threaded
Shaft
Lock Washer
5/16"
Inner Nut
5/16"
ROODE
GAR
A
G
O
T
Hex Bolt
Trolley Stop
Hex Bolt
5/16"-18x7/8"
Nut
5/16"-18
Lock Washer
5/16"
Chain Pulley
Bracket
Nut
5/16"-18
Lockwasher
5/16"
Hex Bolt
5/16"-18x7/8"
For Sectional and One-Piece Doors Only
Install the Trolley
• Attach the trolley threaded shaft to the trolley with the
lock washer and nuts as shown.
• As a temporary stop, insert a screwdriver into the hole
in the front end of the rail.
• Slide the trolley assembly along the rail to the
screwdriver stop.
NOTE: If trolley hits against any nuts on the rail, the
bolts and nuts were attached from the wrong side and
must be repositioned. Review Assembly Step 1.
HARDWARE SHOWN ACTUAL SIZE
ASSEMBLY STEP 2
For Sliding and Swinging Gates Only
Install the Trolley
• Attach the trolley threaded shaft to the trolley with the
lock washer and nuts as shown.
• Insert a hex bolt into the hole in the front end of the rail.
• Slide the trolley assembly along the rail until it rests
against the hex bolt (trolley stop).
NOTE: If trolley hits against any nuts on the rail, the
bolts and nuts were attached from the wrong side and
must be repositioned. Review Assembly Step 1.
HARDWARE SHOWN ACTUAL SIZE
11
ASSEMBLY STEP 3
Washered Bolt
5/16"-18x1/2"
MODEL 1220EM
ONLY
Rail
(Back
Section)
Cover
Protection
Bolt Hole
Nut
5/16"-18
Hex Bolt
5/16"-18x7/8"
Lock Washer
5/16"
USE ONLY THIS
TYPE AND SIZE
BOLT
Chain
Spreader
#8x1"
Hex Screws
Washers
Hex Bolt
5/16"-18 x 7/8"
Nut 5/16"-18 Lock Washer 5/16"
Fasten the Rail to the Motor Unit
• Place the opener on packing material to protect the
cover. For convenience, put a support under the chain
pulley bracket.
• Remove the two 5/16"-18x1/2" washered bolts mounted
in the top of the motor unit.
• Align the holes in the back section of the rail with the
holes in the motor unit.
• Fasten the rail with the two washered bolts previously
removed. Tighten securely. Remember to use only
these bolts! Any other bolts will cause serious
damage to the opener.
• Insert a 5/16"-18x7/8" hex bolt into the cover protection
bolt hole in the rail as shown. Tighten securely with a
5/16" lock washer and nut.
NOTE: This bolt prevents trolley over-travel. Keep a 25 mm
minimum between the trolley and this bolt when adjusting
travel limits (see page 29).
Model 1225EM Only: Attach chain spreader with #8x1"
hex screws and washers as shown.
To avoid serious damage to opener, ONLY use bolts/fasteners
mounted in top of motor unit.
MODEL 1225EM ONLY
HARDWARE SHOWN ACTUAL SIZE
12
ASSEMBLY STEP 4
6-Tooth
Sprocket
Opener
Mounting Plate
Chain
Spreader
8-Tooth
Sprocket
Opener
Mounting Plate
Chain
Spreader
For Sectional and One-Piece Doors Only
Install the Chain and Attach the
Sprocket Cover
INSTALLING THE CHAIN
1. Dispense a few inches of
chain from carton and
fasten to trolley with a
master link from the
hardware bag. (Figure 1).
• Push pins of master link
bar through chain link and
Keep Chain
Taut When Dispensing
hole in front end of trolley.
• Push master link cap over pins and past pin notches.
• Slide clip-on spring over cap and onto pin notches until
both pins are securely locked in place.
2. With the trolley against the screwdriver, dispense the
chain around the pulley.
3. Model 1215EM:
• Continue along the rail and around the motor unit
sprocket (Figure 2). The sprocket teeth must engage
the chain. Continue forward to the trolley threaded
shaft.
Model 1225EM:
• Continue along the rail and around the motor unit
sprocket (Figure 2). Proceed back around the correct
groove in the chain spreader (Figure 3). The sprocket
teeth must engage the chain.
4. Use the second master link to connect the chain to the
flat end of the shaft (Figure 1). Check to make sure the
chain is not twisted.
5. Remove the screwdriver.
Leave Chain
& Cable
Inside Carton to
Prevent Kinking
To avoid possible SERIOUS INJURY to fingers from moving
garage door opener:
• ALWAYS keep hand clear of sprocket while operating opener.
• Securely attach sprocket cover BEFORE operating.
Figure 1
Master Link
Clip-On Spring
Master
Link Cap
Flat End of
Threaded Shaft
Pin Notch
Pin
Trolley
Flat End
of Trolley
Install Chain
In This Direction
Figure 2
Chain
Pulley
Bracket
Master
Link Bar
Chain
Spreader
Install Chain
In This Direction
Motor Unit
Sprocket
ATTACHING THE SPROCKET COVER 1215EM ONLY
Insert the back tab in the slot on the back of the mounting
plate. Squeeze the cover slightly and insert the front tab
(Figure 4).
Figure 4
Front Tab Slot
Sprocket
Cover
Mounting
Plate
Back Tab Slot
Top of Motor Unit
Figure 3
One-Piece Doors
6-Tooth Sprocket Application (Model 1225EM)
Sectional Doors
8-Tooth Sprocket Application (Model 1225EM)
(6-tooth sprocket can be used if slower travel speed is
desired.)
13
ASSEMBLY STEP 4
Leave Chain
& Cable
Inside Carton to
Prevent Kinking
Keep Chain
Taut When Dispensing
Sprocket
Motor Unit
Back
Tab Slot
Mounting
Plate
Install Chain
in this Direction
Master
Link Pin
Master Link
Clip-On Spring
Master Link
Clip-On Spring
Flat End
of Trolley
Trolley
Pin Notch
Flat End of
Threaded Shaft
Master
Link Cap
Rail
Master
Link Cap
Chain
Back Tab
Sprocket
Cover
Chain Link
Trolley Stop
(Hex Bolt)
5-15 cm
Pin Notch
Master
Link
Pin
Chain Link
For Sliding and Swinging Gates Only
Install the Chain and Attach the
Sprocket Cover
INSTALLING THE CHAIN
1. Dispense a few inches of
chain from carton and fasten
to trolley with a master link
from the hardware bag.
(Figure 1).
• Push pins of master link
bar through chain link and
hole in front end of trolley.
• Push master link cap over pins and past pin notches.
• Slide clip-on spring over cap and onto pin notches until
both pins are securely locked in place.
2. To prevent the trolley from jamming against the opener
during operation, position trolley 5 to 15 cm from the
stop hole as shown. Then dispense the chain around
the opener sprocket (Figure 1). Make sure the sprocket
teeth engage the chain.
• Proceed around to the pulley bracket and forward to
the threaded trolley shaft.
3. Use the second master link to connect the chain to the
flat end of the shaft (Figure 1). Check to make sure the
chain is not twisted.
To avoid possible SERIOUS INJURY to fingers from moving
opener:
• ALWAYS keep hand clear of sprocket while operating opener.
• Securely attach sprocket cover BEFORE operating.
ATTACHING THE SPROCKET COVER 1215EM ONLY
Insert the back tab in the slot on the back of the mounting
plate. Squeeze the cover slightly and insert the front tab.
Figure 1
14
ASSEMBLY STEP 5
WARNING
WARNING
WARNINGWARNING
Tighten the Chain
• Spin the inner nut and lock washer down the trolley
threaded shaft, away from the trolley.
• To tighten the chain, turn outer nut in the direction
shown. AS YOU TURN THE NUT, KEEP THE CHAIN
FROM TWISTING.
• When the chain is approximately 13 mm above the base
of the rail at its midpoint, re-tighten the inner nut to
secure the adjustment.
Sprocket noise can result if chain is either too loose
or too tight.
NOTE: When installation is complete, you may notice
some chain droop with the door closed. This is normal. If
the chain returns to the position shown when the door is
open, do not re-adjust the chain.
NOTE: During future maintenance, ALWAYS pull the
emergency release handle to disconnect trolley before
adjusting chain.
You have now finished assembling your garage door
opener. Please read the following warnings before
proceeding to the installation section.
Outer Nut
To Tighten Outer Nut
Chain
Base of Rail
Lock
Washer
13 mm
Inner Nut
To Tighten
Inner Nut
INSTALLATION
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND
INSTRUCTIONS.
2. Install garage door opener ONLY on properly balanced and
lubricated garage door. An improperly balanced door may
not reverse when required and could result in SEVERE
INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other hardware
MUST be made by a trained door systems technician
BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected to
garage door BEFORE installing opener to avoid
entanglement.
5. Install garage door opener 2.1 m or more above floor.
6. Mount emergency release handle 1.8 m above floor.
7. NEVER connect garage door opener to power source until
instructed to do so.
8. NEVER wear watches, rings or loose clothing while
installing or servicing opener. They could be caught in
garage door or opener mechanisms.
9. Install wall-mounted garage door control:
• within sight of the garage door
• out of reach of children at minimum height of 1.5 m
• away from ALL moving parts of the door.
10. Place entrapment warning label on wall next to garage door
control.
11. Place manual release/safety reverse test label in plain view
on inside of garage door.
12. Upon completion of installation, test safety reversal system.
Door MUST reverse on contact with a 38 mm obstruction
on the floor.
15
INSTALLATION STEP 1
Unfinished
Ceiling
25mm
OPTIONAL
CEILING
MOUNT
FOR
HEADER
BRACKET
Header Wall
25mm
Structural
Supports
Vertical Centerline
of Garage Door
Level
(optional)
Header
Wall
Ceiling
SECTIONAL DOOR
WITH CURVED TRACK
Track
Highest Point
of Travel
Door
Header
Wall
Door
Track
Jamb
Hardware
Highest Point
of Travel
ONE-PIECE DOOR
WITH HORIZONTAL
TRACK & JAMB
HARDWARE
Highest Point
of Travel
Door
Track
Garage
Exterior
Track
Header
Wall
Highest Point
of Travel
Door
Track
CANOPY ONE-PIECE
DOOR WITH
VERTICAL TRACK
Header
Wall
ONE-PIECE DOOR
WITH HORIZONTAL &
VERTICAL TRACK
Determine the Header Bracket
Location
To prevent possible SERIOUS INJURY or DEATH:
• Header bracket MUST be RIGIDLY fastened to structural
support on header wall or ceiling, otherwise garage door
might not reverse when required. DO NOT install header
bracket over drywall.
• Concrete anchors MUST be used if mounting header bracket
or 38 mm board into masonry.
• NEVER try to loosen, move or adjust garage door, springs,
cables, pulleys, brackets, or their hardware, ALL of which are
under EXTREME tension.
• ALWAYS call a trained door systems technician if garage
door binds, sticks, or is out of balance. An unbalanced
garage door might not reverse when required.
Installation procedures vary according to garage door
types. Follow the instructions which apply to your door.
If your door is a canopy or dual-track style garage door, a
door arm conversion kit is REQUIRED. Follow the
installation instructions included with the replacement door
arm sectional.
SECTIONAL DOOR
AND ONE-PIECE DOOR WITH TRACK
1. Close the door and mark the inside vertical centerline of
the garage door.
2. Extend the line onto the header wall above the door.
You can fasten the header bracket within 1.2 m of
the left or right of the door center only if a torsion
spring or center bearing plate is in the way; or you
can attach it to the ceiling (see page 17) when
clearance is minimal. (It may be mounted on the wall
upside down if necessary, to gain approximately
1 cm.)
If you need to install the header bracket on a 38 mm
board (on wall or ceiling), use lag screws (not provided)
to securely fasten the 38 mm board to structural
supports as shown here and on page 17.
3. Open your door to the highest point of travel as shown.
Draw an inter secting horizontal line on the header wall 5
cm above the high point. This height will provide travel
clearance for the top edge of the door.
Proceed to Step 2, page 18.
16
ONE-PIECE DOOR WITHOUT TRACK
Door
Highest Point
of Travel
Header Wall
Pivot
Distance
Floor
Header Wall
Highest Point
of Travel
Door
Floor
Distance
Jamb
Hardware
1. Close the door and mark the inside vertical centerline of
your garage door. Extend the line onto the header wall
above door, as shown.
If headroom clearance is minimal, you can install the
header bracket on the ceiling. See page 18.
If you need to install the header bracket on a 38 mm
board (on wall or ceiling), use lag screws (not provided)
to securely fasten the 38 mm board to structural
supports as shown.
2. Open your door to the highest point of travel as shown.
Measure the distance from the top of the door to the
floor. Subtract the actual height of the door. Add 20 cm
to the remainder. (See Example).
3. Close the door and draw an intersecting horizontal line
on the header wall at the determined height.
NOTE: If the total number of centimeters exceeds the
height available in your garage, use the maximum height
possible, or refer to page 18 for ceiling installation.
Header Wall
Unfinished
Ceiling
Vertical
Centerline
38 mm
Board
Vertical
Centerline
of Garage
Door
Structural
Supports
38 mm Board
CEILING MOUNT
HEADER BRACKET
OPTIONAL
FOR
EXAMPLE
Distance from top of door
(at highest point of travel) to floor ......... 234 cm
Actual height of door ............................ -224 cm
Remainder ............................................... 10 cm
Add ........................................................ +20 cm
Bracket height on header wall ............... =30 cm
(Measure UP from top of CLOSED door.)
Proceed to Step 2, page 18.
One-piece door without track:
jamb hardware
One-piece door without track:
pivot hardware
17
INSTALLATION STEP 2
UP
CEILING MOUNT ONLY
Ceiling Mounting Holes
The nail hole is for
positioning only.
You must use lag screws
to mount the header bracket.
UP
Lag Screws
5/16"-9x1-5/8"
Garage Door
Header Wall
- Finished Ceiling -
Header
Bracket
15 cm
Maximum
Vertical
Centerline
of Garage Door
Vertical
Centerline
of Garage Door
Door
Spring
Install the Header Bracket
You can attach the header bracket either to the wall above
the garage door, or to the ceiling. Follow the instructions
which will work best for your particular requirements. Do
not install the header bracket over drywall. If installing
into masonry, use concrete anchors (not provided).
WALL HEADER BRACKET INSTALLATION
• Center the bracket on the vertical centerline with the
bottom edge of the bracket on the horizontal line as
shown (with the arrow pointing toward the ceiling).
• Mark the vertical set of bracket holes (do not use the
holes designated for ceiling mount). Drill 5 mm pilot
holes and fasten the bracket securely to a structural
support with the hardware provided.
HARDWARE SHOWN ACTUAL SIZE
Lag Screw
5/16"-9x1-5/8"
Wall Mounting Holes
CEILING MOUNT ONLY
Optional
Wall Mounting Holes
Header
Wall
38 mm
Board
Highest Point of
Garage Door Travel
UP
Header
Bracket
The nail hole is for
positioning only.
You must use lag screws
to mount the header bracket.
Vertical
Centerline of
Garage Door
T ONLY
CEILING MOUN
UP
Door Spring
Garage
Door
Vertical Centerline
of Garage Door
Lag Screws
5/16"x9x1-5/8"
CEILING HEADER BRACKET INSTALLATION
• Extend the vertical centerline onto the ceiling as shown.
• Center the bracket on the vertical mark, no more than 15
cm from the wall. Make sure the arrow is pointing toward
the wall. The bracket can be mounted flush against the
ceiling when clearance is minimal.
• Mark the side holes. Drill 5 mm pilot holes and fasten
bracket securely to a structural support with the
hardware provided.
18
Clevis Pin
5/16"x2-3/4"
Ring Fastener
Header
Bracket
Temporary
Support
Header Wall
Garage
Door
Rail
Chain
Pulley
Bracket
Clevis Pin
5/16"x2-3/4"
Ring Fastener
Header Bracket
Chain
Pulley
Bracket
Rail
INSTALLATION STEP 3
Attach the Rail to the Header Bracket
• Position the opener on the garage floor below the
header bracket. Use packing material as a protective
base.
NOTE: If the door spring is in the way you’ll need help.
Have someone hold the opener securely on a temporary
support to allow the rail to clear the spring.
• Position the rail bracket against the header bracket.
• Align the bracket holes and join with a clevis pin
as shown.
• Insert a ring fastener to secure.
HARDWARE SHOWN ACTUAL SIZE
19
INSTALLATION STEP 4
Rail
Door
2x4 is used to determine
the correct mounting height
from ceiling.
Header
Bracket
Top of Door
2x4 is used to determine
the correct mounting height
from ceiling.
Position the Opener
Follow instructions which apply to your door type as
illustrated.
SECTIONAL DOOR OR ONE-PIECE DOOR WITH
TRACK
A 38 mm board is convenient for setting an ideal door-torail distance.
• Raise the opener onto a stepladder. You will need help
at this point if the ladder is not tall enough.
• Open the door all the way and place a 38 mm board on
the top section beneath the rail.
• If the top section or panel hits the trolley when you raise
the door, pull down on the trolley release arm
to disconnect inner and outer sections. Slide the outer
trolley toward the motor unit. The trolley can remain
disconnected until Installation Step 11 is completed.
To prevent damage to garage door, rest garage door opener
rail on 38 mm board placed on top section of door.
a 38 mm board is used to
determine the correct mounting
height from ceiling.
Trolley
Release Arm
ENGAGED
RELEASED
ONE-PIECE DOOR WITHOUT TRACK
• With the door fully open and parallel to the floor,
measure the distance from the floor to the top of the
door.
• Using a stepladder as a support, raise the top of the
opener to this height.
• The top of the door should be level with the top of the
motor unit. Do not position the opener more than 5 cm
above this point.
a 38 mm board is used to
determine the correct mounting
height from ceiling.
20
INSTALLATION STEP 5
Hang the Opener
Two representative installations are shown. Yours may be
different. Hanging brackets should be angled (Figure 1) to
provide rigid support. On finished ceilings (Figure 2 and
Figure 3), attach a sturdy metal bracket to structural
supports before installing the opener. This bracket and
fastening hardware are not provided.
To avoid possible SERIOUS INJURY from a falling garage door
opener, fasten it SECURELY to structural supports of the
garage. Concrete anchors MUST be used if installing ANY
brackets into masonry.
Figure 1
Structural
Supports
1. Measure the distance from each side of the motor unit
to the structural support.
2. Cut both pieces of the hanging bracket to required
lengths.
3. Drill 5 mm pilot holes in the structural supports.
4. Attach one end of each bracket to a support with
5/16"-18x1-7/8" lag screws.
5. Fasten the opener to the hanging brackets with
5/16"-18x7/8" hex bolts, lock washers and nuts.
6. Check to make sure the rail is centered over the door
(or in line with the header bracket if the bracket is not
centered above the door).
7. Remove the 38 mm board. Operate the door manually.
If the door hits the rail, raise the header bracket.
8. Grease the top and underside of the rail surface where
the trolley slides with rail grease.
HARDWARE SHOWN ACTUAL SIZE
Measure
Distance
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Figure 2
Bracket
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Hidden
Support
13 mm Socket Wrench
Lag Screws
5/16"-18x1-7/8"
Lag Screws
5/16"-18x1-7/8"
FINISHED CEILING
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Hex Bolt
5/16"-18x7/8"
Lag Screw 5/16"-18x1-7/8"
Nut 5/16"-18
Lock Washer 5/16"
Figure 3
21
Lag Screws
5/16"-18x1-7/8"
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
FINISHED CEILING
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
INSTALLATION STEP 6
Lighted Door Control Button
6ABx1-1/2" Screw
Drywall
Anchors
Insulated
Staples
Multi-function (std installation)
6AB x 1-1/4" Screw
Multi-function (pre-wired)
6-32 x 1" Screw
To release or insert wire,
push in tab with screwdriver tip
Door Control
Connections
11 mm
Strip wire 11 mm
Red
Grey
White
Figure 2
To Replace
Insert Bottom Tabs First
PRE-WIRED
INSTALLATION
24 Volt
Bell Wire
LOCK
LIGHT
LOCK
LIGHT
To Replace
Insert Bottom Tabs First
Figure 1
STANDARD
INSTALLATION
Single
Gang Box
KG
1
3
9
7
5
KG
1
3
9
7
5
Install the Door Control
Locate door control within sight of the door at a minimum
height of 1.5 m where small children cannot reach, and
away from moving parts of the door and door hardware. The
installation surface must be smooth and flat. If installing into
drywall (Figure 1), drill 4 mm holes and use anchors
provided. For pre-wired installations (as in new home
construction), it may be mounted to a single gang box
(Figure 2).
NOTE: After installation, a green indicator light behind the
cover will indicate proper connection. If not lit, the Lock and
Light features will not function (reverse wires to correct).
1. Strip 11 mm of insulation from one end of bell wire and
connect to the two screw terminals on back of door
control by color: white wire to 2 and white/red wire to the
1 (Figure 3).
2.
Model 1215EM - Lighted door control:
cover from the Lighted Door Control.
6ABx1-1/2" self-tapping screws (Figure 4).
Model 1225EM - Multi-function door control:
white cover by gently prying at slot in top of the cover
with a small flat head screwdriver. Fasten with 6ABx1-1/4"
self-tapping screws (drywall installation) or 6-32x1"
machine screws (into gang box) as follows:
• Drill and install bottom screw, allowing 3 mm to protrude
above wall surface.
• Position bottom of door control on screw head and slide
down to secure. Adjust screw for snug fit.
• Install top screw with care to avoid cracking plastic
housing. Do not overtighten.
• Insert bottom tabs and snap on cover.
3. (Standard installation only) Run bell wire up wall and
across ceiling to motor unit. Use insulated staples to
secure wire in several places. Do not pierce wire with a
staple, creating a short or open circuit.
4. Strip 11 mm of insulation from end of bell wire. Connect
bell wire to the quick-connect terminals as follows: white
to white and white/red to red (Figure 5).
NOTE: When connecting multiple door controls to the
opener, twist same color wires together. Insert wires into
quick-connect holes: white to white and red/white to red.
5. Use tacks or staples to permanently attach entrapment
warning label to wall near door control, and manual
release/safety reverse test label in a prominent location
on inside of garage door.
WIRING INSTRUCTIONS FOR ACCESSORIES
®
The Protector System
: To opener terminals: White to White
and Black to grey.
Outside Keylock Accessory connections: To opener
terminals: Red/white to Red and White to White.
Remove the
Fasten to wall with
Remove
To prevent possible SERIOUS INJURY or DEATH from
electrocution:
• Be sure power is not connected BEFORE installing door control.
• Connect ONLY to 24 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATH from a closing
garage door:
• Install door control within sight of garage door, out of reach of
children at a minimum height of 1.5 m, and away from ALL
moving parts of door.
• NEVER permit children to operate or play with door control push
buttons or remote control transmitters.
• Activate door ONLY when it can be seen clearly, is properly
adjusted, and there are no obstructions to door travel.
• ALWAYS keep garage door in sight until completely closed.
NEVER permit anyone to cross path of closing garage door.
HARDWARE SHOWN ACTUAL SIZE
Figure 3 DOOR CONTROL (BACK)
Top Mounting Hole
Terminal
Screws
WHT
RED
-2
-1
WHT
RED
1
2
Bell Wire
Bottom Mounting Hole
Figure 4 REMOVE COVER
Figure 5
22
INSTALLATION STEP 7
Lens
Hinge
100 Watt (Max)
Standard Light Bulb
Release Tab
100 Watt (Max)
Standard Light Bulb
Install the Lights
• Press the release tabs on both sides of lens. Gently
rotate lens back and downward until the lens hinge is in
the fully open position. Do not remove the lens.
• Install up to a 100 watt maximum light bulb in each
socket. Light bulb size should be A19, standard neck
only. The light will turn ON and remain lit for
approximately 4-1/2 minutes when power is connected.
Then the lights will turn OFF.
• Reverse the procedure to close the lens.
• If the bulbs burn out prematurely due to vibration,
replace with a Garage Door Opener bulb.
• Use A19, standard neck garage door opener bulbs for
replacement.
NOTE: Use only standard light bulbs. The use of short
neck or speciality light bulbs may overheat the endpanel
or light socket.
To prevent possible OVERHEATING of the endpanel or light
socket:
• DO NOT use short neck or specialty light bulbs.
• DO NOT use halogen bulbs. Use ONLY incandescent.
To prevent damage to the opener:
• DO NOT use bulbs larger than 100W.
• ONLY use A19 size bulbs.
INSTALLATION STEP 8
Attach the Emergency Release Rope
and Handle
• Thread one end of the rope through the hole in the top
of the red handle so "NOTICE" reads right side up as
shown. Secure with an overhand knot at least 25 mm
from the end of the rope to prevent slipping.
• Thread the other end of the rope through the hole in the
release arm of the outer trolley.
• Adjust rope length so the handle is 1.8 m above the
floor. Secure with an overhand knot.
• Optional installation: As an added security option a
padlock may be installed on the trolley release arm. To
utilize this feature you must drill a hole 4.5 mm - 8 mm
on the dimple which is located on the trolley release
arm. Install the padlock. When using this feature the
emergency release will not work until the padlock is
removed.
NOTE: If it is necessary to cut the rope, heat seal the cut
end with a match or lighter to prevent unraveling.
To prevent possible SERIOUS INJURY or DEATH from a falling
garage door:
• If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or broken
springs or unbalanced door could result in an open door
falling rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage doorway
is clear of persons and obstructions.
• NEVER use handle to pull door open or closed. If rope knot
becomes untied, you could fall.
Dimple for trolley lock
Overhand
Knot
Trolley
Rope
NOTICE
Trolley
Release Arm
Emergency
Release Handle
23
INSTALLATION STEP 9
RIGHT
WRONG
Ground Tab
Green
Ground Screw
Ground Wire
Black Wire
PERMANENT WIRING
CONNECTION
White Wire
Black
Wire
Electrical Requirements
To avoid installation difficulties, do not run the opener
at this time.
To reduce the risk of electric shock, your garage door
opener has a grounding type plug with a third grounding
pin. This plug will only fit into a grounding type outlet. If
the plug doesn't fit into the outlet you have, contact a
qualified electrician to install the proper outlet.
If permanent wiring is required by your local code,
refer to the following procedure.
To make a permanent connection through the 22 mm
diameter hole in the top of the motor unit:
• Remove the motor unit cover screws and set the cover
aside.
• Remove the attached 3-prong cord.
• Connect the black (line) wire to the screw on the brass
terminal; the white (neutral) wire to the screw on the
silver terminal; and the ground wire to the green ground
screw. The opener must be grounded.
• Reinstall the cover.
To avoid installation difficulties, do not run the opener
at this time.
To prevent possible SERIOUS INJURY or DEATH from
electrocution or fire:
• Be sure power is not connected to the opener, and
disconnect power to circuit BEFORE removing cover to
establish permanent wiring connection.
• Garage door installation and wiring MUST be in compliance
with ALL local electrical and building codes.
• NEVER use an extension cord, 2-wire adapter, or change
plug in any way to make it fit outlet. Be sure the opener is
grounded.
24
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