Chamberlain 4000-2, 1000, 4000, 5000, 2000 User Manual

The Chamberlain Group, Inc.
CONTENTS
A DUCHOSSOIS ENTERPRISE 845 Larch Avenue, Elmhurst, Illinois 60126-1196
Garage Door Opener

Owner's Manual

FOR RESIDENTIAL USE ONLY
SERIES 5000-1/2HP SERIES 4000 & 700 WHC -1/2HP
SERIES 2000- 1/3HP
CAUTION! PLEASE READ THIS MANUAL CAREFULLY
The MODEL NUMBER label is located on the front panel of your opener.
THIS DEVICE COMPLIES WITH FCC RULES PART 15. Operation of this device is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference that may be received, including interference that may Cause undesired operation
CONTENTS
Safety Rules............................................................................... 2
Features of Your Opener ........................................................... 3
Specifications ............................................................................ 3
Tools You'll Need ...................................................................... 3
Completed Installation Illustrations ............................................ 4
Operation of Your Opener.......................................................... 5
Accessories .............................................................................. 5
Care & Maintenance of Your Opener ........................................ 6
Assembly Instructions................................................................7
Installation Instructions.............................................................. 10
Travel Limit Adjustments .......................................................... 20
PERIODIC CHECKS OF THE
FASTEN THIS MANUAL NEAR THE GARAGE DOOR AFTER INSTALLATION.
OPENER ARE REQUIRED TO INSURE SATISFACTORY OPERATION.
PAGE
Force Adjustments ....................................................................21
Safety Reverse Test ................................................................. 22
The Protector System Accessory ............................................. 22
Setting/Changing Code ............................................................. 23
Having A Problem? ...................................................................24
Carton Contents & Hardware Illustrated ................................... 26
Repair Parts, Rail Assembly .....................................................26
Repair Parts, Installation.............................................................26
Repair Parts, Chassis Assembly .............................................. 27
How to Order Repair Parts ........................................................28
Warranty ...................................................................................28
PAGE
ADJUSTMENT STEP 1
Decrease DOWN travel. Turn down limit adjustment screw clockwise. One turn equals 2 inches of travel.
Test door for binding: Pull manual release handle. Manually open and close door. If door is binding, call for garage door service. If door is not binding or unbalanced, adjust DOWN (CLOSE) FORCE. See Step 2.
___________________________________________________________________________________________________

Adjust UP and DOWN Limits

LIMIT ADJUSTMENT settings regulate the points at which the door will stop when moving up or down.
NOTE: Door STOPS In the UP direction If anything interferes with door travel. Door REVERSES in the DOWN direction It anything interferes with the door travel (including binding or unbalanced doors).
PROCEDURE: To operate the opener, press the Door
Control Button. Run the opener through a COMPLETE TRAVEL CYCLE. No limit adjustments are necessary when the door opens and closes completely and doesn't reverse unintentionally when fully closed.
The following chart outlines adjustment procedures. Run the opener through a COMPLETE TRAVEL
CYCLE AFTER EACH ADJUSTMENT. NOTE: REPEATED OPERATION OF THE OPENER DURING ADJUSTMENT PROCEDURES MAY CAUSE
MOTOR TO OVERHEAT AND SHUT OFF. SIMPLY WAIT 15 MINUTES AND TRY AGAIN.
Read the chart carefully before proceeding to Step 2. Use a screwdriver to make limit adjustments.
LIMIT ADJUSTMENT CHART
IF DOOR DOES NOT OPEN COMPLETELY
BUT OPENS AT LEAST FIVE FEET
Increase UP travel. Turn the UP LIMIT adjustment screw clockwise. One turn equals 2" of travel.
If door does not open at least 5 feet: adjust UP (OPEN) FORCE as explained in Step 2.
IF DOOR DOES NOT CLOSE COMPLETELY
Increase DOWN travel. Turn down limit adjustment screw counterclockwise. One turn equals 2" of travel.
If the door still will not close completely, the header bracket is positioned too high. See Step 1, page 10.
IF DOOR REVERSES WHEN CLOSING AND THERE
IS NO INTERFERENCE TO TRAVEL CYCLE
IF OPENER REVERSES IN FULLY
CLOSED POSITION
20
ADJUSTMENT STEP 2
INTERFERE WITH PROPER OPERATION OF SAFETY REVERSE SYSTEM OR DAMAGE GARAGE DOOR.

Adjust Force

Force Adjustment Controls are located on rear panel of opener. FORCE ADJUSTMENT settings regulate amount of the power required to open and close door.
NOTE: The door STOPS in the UP direction if anything Interferes with its travel. Door REVERSES In the DOWN direction If anything interferes with I ts travel (Including binding or unbalanced doors).
If the force adjustments are set too light, door travel may be interrupted by nuisance reversals in DOWN direction and stops in UP direction. Weather conditions can affect the door movement, occasional adjustment may be needed.
Maximum force adjustment range is 260 degrees, about 3/4 of a complete turn. Do not force controls beyond that point. Turn force adjustment controls with a screwdriver.
DO NOT USE FORCE ADJUSTMENTS TO COMPENSATE FOR A BINDING OR STICKING GARAGE DOOR. EXCESSIVE FORCE WILL
Adjustment Label
___________________________________________________________________________________________________
FORCE ADJUSTMENT CHART
TEST DOWN (CLOSE) FORCE
Grasp the door handle or door bottom when door is about halfway through DOWN (CLOSE) TRAVEL. Door should reverse. If the door is hard to hold or doesn't reverse, decrease DOWN (CLOSE) FORCE by turning the control in a counterclockwise direction. Make 10 degree turn adjustments until door reverses normally. After each adjustment, run opener through a complete cycle.
PROCEED TO STEP 3
IF DOOR DOESN'T OPEN AT LEAST 5 FEET
Increase UP (OPEN) FORCE by turning the control in a clockwise direction. Make 10 degree turn adjustments until door opens completely. Readjust UP LIMIT if necessary. After each adjustment, run opener through a complete travel cycle.
IF DOOR REVERSES DURING DOWN
{CLOSE) CYCLE
Increase DOWN (CLOSE) FORCE by turning control clockwise Make 10 degree turn adjustments until door completes close cycle. After each adjustment, run the opener through a complete travel cycle.
21
ADJUSTMENT STEP 3

Test Safety Reverse System

PROCEDURE: Place a one-inch obstacle on the floor under the garage door. Operate door in DOWN direction. The door MUST reverse on the obstruction.
If the door STOPS on the obstruction, it is not traveling far enough in the DOWN direction. Increase the DOWN limit by turning DOWN limit adjustment screw counterclockwise 1/4 turn. REPEAT TEST
NOTE: Make sure limit adjustments do not force the door arm beyond a straight up and down position. See the Illustration on Page 18/19.
When the door reverses on the one-inch obstacle, remove the obstruction and run the opener through a complete travel cycle
Door MUST NOT reverse in closed position. Repeat Adjustment Steps 1, 2 and 3 if necessary.
.
THE SAFETY REVERSE SYSTEM TEST IS
IMPORTANT. GARAGE DOOR MUST REVERSE ON CONTACT WITH A ONE-INCH
OBSTACLE PLACED ON THE FLOOR. FAILURE TO PROPERLY ADJUST OPENER MAY RESULT IN SERIOUS PERSONAL INJURY FROM A CLOSING GARAGE DOOR. REPEAT TEST ONCE
_
A MONTH AND ADJSUT AS NEEDED.
REPEAT ADJUSTMENT STEP 3 AFTER:
• EACH ADJUSTMENT OF DOOR ARM LENGTH, CLOSE FORCE OR DOWN LIMIT.
• ANY REPAIR OR ADJUSTMENT OF GARAGE DOOR (INCLUDING SPRINGS AND HARDWARE).
• ANY REPAIR OR BUCKLING OF THE GARAGE FLOOR.
• ANY REPAIR OR ADJUSTMENT OF THE GARAGE DOOR OPENER.
______________________________________________________________________________________________________
THE PROTECTOR SYSTEM
Installation of Optional Safety Feature
After opener has been installed and adjusted, THE PROTECTOR SYSTEM accessory can be installed.
THE PROTECTOR SYSTEM PROVIDES AN ADDITIONAL MEASURE OF SAFETY AGAINST A SMALL CHILD BEING CAUGHT UNDER A GARAGE DOOR. It uses an Invisible beam which, when broken by an obstruction, causes a closing door to open and prevents an open door from closing.
STRONGLY
RECOMMENDED FOR HOMEOWNERS WITH YOUNG CHILDREN.
Instructions are included with this optional device.
22

Radio Controls

ACTIVATE THE OPENER ONLY WHEN DOOR IS IN FULL VIEW, FREE OF OBSTRUCTION AND PROPERLY
Slide battery compartment cover back to access code switches in your remote control and any new remote. Place remotes side by side as shown. Use a pen or screwdriver to slide the switches to (+,-,0) positions. Multi- FunctionRemotes: Set code switches 2 through 9 in ALL remotes to matching positions. Code switch 1 in a multi­function remote is neutral. It can be set to any position. Single Function Remotes: Set code switched 1 through 9 to matching positions. Combination of Single and Multi-Function Remotes: Set code switches 2 through 9 to match. Set single functon remote code switch 1 to match positin of selected push button on multi-function remote (Figure B).
To use the multi-function remote with light products and garage door openerts having ‘Code Switch’ receivers, refer to instructions included with the product.
F.C.C. rules prohibit adjustments to or modification of receiver and/or remote control transmitter circuitry except for changing code setting and replacing remote control transmitter battery. NO USER SERVICEABLE PARTS.
Manufactured under 1 or more of the following U.S. patents: RE29,525;4,037.201;
4.750.118; 4.806.930 Other Patents Pending.
Your garage door opener receiver and remote control transmitter have been factory set to a matching code. Models having multi-function remote controls will activate when LARGE button on remote is pressed. If you want to CHANGE your code or purchase additional remotes, follow the Instructions below. The code in any NEW remote control must be set to match the code In the original remote control.
MATCH/CHANGE THE CODE IN REMOTE CONTROL(S)
ADJUSTED. NO ONE SHOULD ENTER OR LEAVE GARAGE WHILE DOOR IS IN MOTION. DO NOT ALLOW CHILDREN TO OPERATE REMOTES OR DOOR CONTROL BUTTONS. DO NOT ALLOW CHILDREN TO PLAY NEAR THE DOOR.
Single-Function Remote Control
When used with multi-function remote, set single function remote Code Switch #1 to match push button selected on multi-function remote. (See illustration below.)
Multi-Function Remote Control
Code Switch #1 in a multi-function remote is neutral set it to any position.
MATCH/CHANGE THE CODE IN THE RECEIVER
"SMART"GARAGE DOOR OPENERS
Set all remotes to matching code settings as shown above. Select a push button to operate the door opener.
MULTI-FUNCITON REMOTE CONTROL ONLY:
Select a push button to operate receiver. LARGE button is reccommended for garage door opener.
YOU MAY WANT SOMEONE TO HELP AT THIS POINT!
1. Press and HOLD the selected remote control push button.
2. Then press the receiver ‘Smart’ button on the back panel of the opener. The adjacent indicator light will FLASH and the door will begin to MOVE. Release the remote control push button.
The opener will now operate when either the door control push button or the transmitter push button is pressed.
NOTE: If the transmitter push button is not held down until the receiver indicator light flashes, the receiver will not learn the code.
To use the multi-function remote control with other ‘Smart’ receivers: Select another remote push button to operate additional garage door opener. All remotes used to operatereceiver must be set to same code. Then repeat above procedure.
23

Repair Parts

3
16

ASSEMBLY HARDWARE

12
INSTALLATION HARDWARE

RAIL ASSEMBLY PARTS

6
9
45
8
17
7
10
12
15

INSTALLATION PARTS

13
18
21
22
14
19
11
20 23 24 25
26
Repair Parts
DESCRIPTION
41A2817
42B2991 143D100 143D123 175B88 108D36 108D34 30B363 30B387 30B366 12A373 41A3150
41A3666-1 41A3666-2 41A3666-3 41A2818 41D3452 41C3005 41C2726 41A2826 41A2822 41A3626 41A3627
1 2
3 4
5 6
7 8
9 10
Chassis Assembly Parts List
KEY PART NO. NO.
31C290 41A2827
DESCRIPTION NO. NO.
Sprocket cover
Gear and sprocket assy.
Complete with:
Spring washer Thrust washer Retaining ring Bearing plate Roll pins (2) Drive gear Worm gear Helical gear w/retainer Grease Drive/worm gear kit w/grease Roll pins (2) Line cord End panel (Models 2000 & 1000) End panel (All other models) Light socket Lens (Model 2000) Lens (Models 5000, 4000-2, 4000) Capacitor- 1/2HP Capacitor- 1/3HP Capacitor- 1/4HP Capacitor bracket Terminal block w/screws
KEY PART
11
12
41A3666
13 14 15 16 17 18
19
20
41A2825
41 D3058
41A3673 41A3712
27
Universal replacement motor /bracket assy. (Includes motor, worm, bracket, bearing assy. and RPM sensor) Cover (Model 5000) Cover (Models 4000-2, 4000, 700WHC) Cover (Model 2000) Cover (Model 1000) Helical gear & retainer w/grease Limit switch assembly RPM sensor assembly Wire harness assy. w/plug Shaft bearing kit Interrupter cup assy. Receiver logic board assy. (Model 5000) Receiver logic board assy. (All other models) Complete with: Logic board End panel w/all labels End panel w/all labels (Model 5000) End panel w/all labels (All other models)
End panel w/all labels (Model 5000) End panel w/all labels (All other models)
NOT SHOWN
Chassis assy. hdwe. kit (includes screws not designated by number in illustration)
CHAMBERLAIN SERVICE
MODEL NUMBER
IS ON CALL
HOW TO ORDER
REPAIR PARTS
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA
INSTALLATION AND SERVICE INFORMATION IS AS NEAR AS YOUR TELEPHONE SIX DAYS A WEEK. SIMPLY DIAL OUR TOLL FREE NUMBER:
Selling prices will be furnished on request or parts will be shipped at prevailing prices and you will be billed accordingly.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE FOLLOWING INFORMATION:
PART NUMBER
PART NAME
1-800-528-9131
ADDRESS ORDERS TO:
HOURS: 7:00 a.m. TO 3:30 p.m.
(Mountain Std. Time)
MONDAY through SATURDAY
For professional installation, parts and service, contact
your local CHAMBERLAIN dealer. Look for him in the Yellow Pages, or call our Service number for a list of dealers in your area
CHAMBERLAIN GARAGE DOOR OPENER ONE-YEAR Limited WARRANTY
The Chamberlain Group warrants to the first retail purchaser of this product that it will be free from any defect in materials and/or workmanship for a period of twelve full months from the date of purchase. The product must be used in complete accordance with Chamberlain's instructions for installation, operation and care.
I LIMITED WARRANTY ON MOTOR
Model Series 5000: The motor is warranteed to be free from any defect
in materials and/or workmanship for a period of 60 from date of purchase.
Model Series 2000: The motor is warranteed to be free from any defect in materials and/or workmanship for a period of 24 full months (2 years) from the date of purchase. This warranty does not cover non-defect damage, damage caused by unreasonable use (including abuse, failure to provide reasonable and necessary maintenance, or any alterations to the product), labor charges for dismantling or re-installing of a repaired or replaced unit or replacement batteries.
full months (5 years)
Model Series 4000 and 700WHC: The motor is warranteed to be free from any defect in materials and/or workmanship for a period of 48 full
months (4 years) from the date of purchase.
Model Series 1000: The motor is warranteed to be Free from any defect in materials and/or workmanship for a period of 12 full from the date of purchase.
THE CHAMBERLAIN GROUP, INC.
Electronic Parts and Service Department
2106 N. Forbes Boulevard
Tucson, Arizona 85745
SERVICE INFORMATION
TOLL FREE NUMBER:
1-800-528-9131
months (1 year)
If, during the warranty period. the product appears as though it may be defective, CALL OUR TOLL FREE SERVICE NUMBER BEFORE DISMANTLING IT (1-800-528-9131). II the product is then alleged to be defective. please send it pre-paid and insured to our Service Center to obtain warranty repair. You will be advised of shipping instructions when you call the number listed above.
Please be sure to include a brief description of the problem and a dated proof-of-purchase receipt with any product that is returned for warranty repair.
Product under warranty, which upon receipt by Chamberlain is determined to be defective in materials and/or workmanship, will be repaired or replaced (Chamberlain's option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory rebuilt parts at Chamberlain's option.
THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. SOME STATES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
All claims for consequential or incidental damages for breach of this warranty are excluded and in no event shall manufacturer's liability for breach of warranty, negligence, strict liability or breach of contract exceed the cost of the product covered herein, but the purchaser is entitled to the remedies expressly provided in this policy. Some states do not allow the exclusion or limitation incidental or consequential damages, so the above limitation or exclusion may not apply to you.
No representative or person is authorized to assume for us any other liability in connection with the sale of this product. This warranty gives you specific Legal rights, and you may also have other rights which may vary from state to state.
114A1301D
1991, The Chamberlain Group, Inc.
All rights reserved
Printed in Mexico
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